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Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] reviews & complaints page 147

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G
ghjklm
from Chandigarh, Chandigarh
May 31, 2015
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Address: Hisar, Haryana

I had requested for a connection of lpg about 2 month ago but initially they refused but 2nd time Agreed to give connection only if I buy a hotplateCOOKTOP from them on double the market price. I already have a hotplate then why do I have to buy it. It is in your policy that it is not necessary to buy hotplate from the distributor. The distributor is HLRDC hisar.please look into the matter and do the needful as soon as possible. My contact no. Is [protected].
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    RajanBk007
    from Gurgaon, Haryana
    May 31, 2015
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    Dear sir/madam, I Rajan Bhaskar Korgaonakr BPCL counsumer No 16352 At Patnkar Gas service Sawantwadi(MH). LPG cyclinder was received on 29 April 2015. Vide booking Ref.no[protected]. But subsidy of LPG has not credited in my bank A/c no [protected]. I request that slove this problem. My phone number is [protected]
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      manish1983333
      from Mumbai, Maharashtra
      May 30, 2015
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      Address: Udaipur, Rajasthan

      I would like for your kind ATTENTION regarding the lack of air facility at diggaj fuel uadipur .I am regular customer of this station.They are not providing any air facility to any customr.They say pump is not working. Other amenities and facilities are also not provided.Kinldy take appropriate action in this regards.they do cheating to cust fuel kam bharna pehle ka amt add kar lena their swap machine not working so many tmes i[censored] say for air not a singel person listen n i am a regular cust of bpcl pump u cn chk frecords is pump par abhi 20 din pehle police bhi aayi reason petrol kam bharna pls solve it mine num is [protected] pls callme !!! mine name is manish jain
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        K
        kanakan
        from Adur, Kerala
        May 30, 2015
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        Dear sir we have a Bharat gas connection since 2008 which was on my brother (Babu g).On 8/10/2013 this connection was transferred to my Mother consumer no 4719, since then we were complaining to our agency(Rose Bharat palackal court, kochukavala, vaikom, kottayam, kerala Ph no [protected])that our Regulator is leaking, we have taken the regulator to the agency twice they returned the same and said it is fine, once they changed wiser in the regulator still it leaks very badly.Whenever we called up to the agency they never respond to our call. Kindly look into the matter and please solve the problem. yours sincerely [protected]@mail.com Ph [protected]
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          moloy73
          from Lucknow, Uttar Pradesh
          May 30, 2015
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          Address: Lucknow, Uttar Pradesh

          Dear Sir, (Incident date 29/05/2015 and 30/05/2015) As i have transfer from St. Lawrence School, Unnao, (U.P.) to Lucknow School, (U.P.). I have submitted my Regulator and Two Cylinder in Hari Bharat Gas Agency, Unnao and they have given me the transfer receipt to show in Lucknow gas office, my all papers are upto date and clear but they are not giving my 2 cylinder and regulator, as they are saying that you have to purchase two items from them i.e. gas pipe, gas trolley, lighter, emergency light etc. but i do not want any thing because i have already with me all these things, as i did not know that the things which i have taken from gas agencey unnao those bill i have to submit in other gas agency at the time of transfer, then i would have kept it, but at present i have no bills of those items which i have mentioned. The Agencey Name is MAMTA GAS SERVICE, HIND NAGAR, LUCKNOW. I have talked to one of the person of BHARAT PETROLEUM, GHAZIABAD, they have given me a number of one of the representative who look after all Lucknow, i have also talked to him also he has told that you can purchase one gas pipe from them when you go at that agency you call to me and i will talked to them, next day i have given many calls to that representative and he did not pick my call, Now here is a kind request that i can not afford these items because already i have these items. I and my wife has not cooked food from two days and we are facing many problems, we are only eating bread, biscuit and water to survive. Please help me as i have not enough money to spend. Hoping that you can solve my problem as soon as possible from your side. Thanking you, Yours faithfully, Sameer Kumar Sarkar, My email id ([protected]@rediffmail.com) my Mobile No.[protected]
          Complaint marked as Resolved 
          Verified Support
          Jun 02, 2015
          Bharat Petroleum [BPCL] Customer Care's response
          Dear Sir, thank you for writing to us. Our customer care team will get in touch with you to resolve your issue.
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            R
            rawatss
            from Mumbai, Maharashtra
            May 30, 2015
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            Address: Shahjahanpur, Uttar Pradesh

            Dear Sir, My consumer No- is 57414259 under dealership of M/s Rama Gas Agency Distt- Shahjahanpur (U.P). This is under Bharat Petroleum I have already placed my request to above for registration of My Mobile No [protected] for on line booking, however so far the registration is pending and not yet processed. Request to kindly look in to the matter and do the needful please. Regards SS Rawat
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              Vishwajeet Sakunde
              from Ahmedabad, Gujarat
              May 30, 2015
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              Address: Satara, Maharashtra

              In connection with the above subject, it is to report that during the months of February and March, 2015, I refilled the LPG Gas cylinder from Salunkhe Daughters Bharat Gas Services, Satara (Distributer Code : 168947), but LPG Gas subsidy was not transferred to my regular Bank account in the State Bank of India, MIDC, Branch, Satara. Therefore, for searching the status of my LPG gas subsidy, I open the ‘subsidy give up’ folder of your web site and fill the necessary information. My intension is to find out in which Bank my subsidy is transferred and not to give up LPG Gas subsidy, but due to oversight or by mistake I fill the details of ‘subsidy give up’ folder. Now, it is learnt from my Gas distributor that my PLG Gas subsidy is stopped. In view of the above, it is requested to restore my LPG Gas subsidy. It is once again reported that due to oversight or by mistake I have filled the details of ‘Subsidy give up’ folder and my intension was not to give up the LPG Gas subsidy. Lastly, it is humbly requested to restore my LPG Gas subsidy.
              kindly restore gas subsidy as MP/MLA/Peoples representatives are aiming and getting higher salaries/retirement benefits by being in position just for 5 years..

              Thanks
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                rahul36
                from Kolkata, West Bengal
                May 30, 2015
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                Address: Ghaziabad, Uttar Pradesh

                Dear Sir/Madam, I inoformed you that consumer no.[protected]Distributor-M/s Kamla Gas Service, Ghaziabad, Uttar Pradesh) of my LPG cylinder. LPG Cylinder not delivered at my home from when I have connection purchased. While other distributor is cylinder delivered at all houses of our area except supplier of M/s Kamla Gas Service. it is very pathetic position. I have already registered three complaints (complaint No. 717748, & 703333 & 640508, Dated: 28/05/2015 & 20/05/2015 & 23/04/2015) but problem not solved till the date and fake resolved of my complaints. Dear Sir please confirmed & reply me that what is the reason for LPG cylinder not delivered at my home? I requested you to kindly take a necessary action for LPG Cylinder delivered at my home otherwise in helpless I will be go to senior officers for present this position. In any queries/suggestion to me please call my mobile no.-[protected]. Thanking you With best regards (SANJEEV SHARMA) H.No.-269, Street No.-6, Kailash Nagar, District-Ghaziabad (Uttar Pradesh) Mob. No.-[protected]
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                  Aparna Sen
                  from Serampore, West Bengal
                  May 29, 2015
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                  From : Aparna Sen, C/o. : Sri Sambhu Nath Pal, 252, G.T. Road, Kumarbagan, Chatra, Serampore, Hooghly – 712 204 ( West Bengal ). To LPG Business Unit, Bharat Petroleum Corporation Ltd. Bharat Bhavan, 2nd Floor, Plot No. 31, Kit Scheme No. 118, Prince Golam Mahammad Shah Road, Near Dooradarshan Kendra, Kolkata – 700 095. Dear Sir / Madam, Ref. No. LPG ID: 1 [protected]. Sub: Subsidy OTP in. I, Aparna Sen, residing at 252, G.T. Road, Kumarbagan, Chatra, Serampore, Hooghly – 712 204 ( West Bengal ), am a consumer holder bearing no. 18650 of M/s. Anand Gas Service ( Code : 112341 ), 87/1, G.T. Road ( West ), Serampore, Hooghly – 712 203 ( West Bengal ). My Aadhaar Card No. is[protected] already deposited for seeding into my LPG distributor on 11.02.2015. I booked on 15.03.2015 vide order no. 1165321 & cash memo no. 654846 which is already received on 23.03.2015 amounting of Rs. 646.50p., but not received the subsidy up till now. Please also request you to submit the above subsidy transferred into my Bank Account No.[protected] o[censored]nited Bank of India, Sheoraphully Branch, 9/2, Goswami Bagan Lane, Sheoraphully, Hooghly – 712 223 ( West Bengal ) & IFSC Code – UTBI0SHE218. Next LPG booking no.[protected] dated 23.05.2015 through mobile SMS. Unfortunately the above consumer no. OTP out, please convert into OTP in immediately for praying actual subsidy. I am sending mail in e-mail ID : [protected]@bharatpetropeum.in dated 26.05.2015, but no reply till now. Sir, I beg to request to please do the needful as early as possible about subsidy & oblige. Thanking you. Yours faithfully, APARNA SEN. Mobile No.[protected]. e-Mail ID : [protected]@gmail.com
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                    D
                    dei
                    from Katihar, Bihar
                    May 28, 2015
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                    My consumer no.is 4722 under PADMA AGENCY, Athgarh, Cuttack, Odisha. I have received SMS on 27.05 15 &13.05.2015 about blocking of my LPG connection due to long refill gaps. When I tried to book my refill through registered mobile no.[protected], no booking could be possible.Therer is always a reply to dial again. I want to know whether my mobile no. has been deregistered. If so, Why? If not, then why my booking is not possible? Please let me know about the status of my connection.
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                      002Hemant
                      from Delhi, Delhi
                      May 28, 2015
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                      Address: Gurgaon, Haryana

                      Hey I am parveen, and my consumer no. is 2706, i'm your customer of HailyMandi agency which in gurgaon district, i go 5-7 times in agency till now not provide refilling my connection, so what you have done for me. A humble request to you to please get agency from current owener and assign to new one. Thanks Regards Parveen Kumar [protected]
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                        madak
                        from Delhi, Delhi
                        May 28, 2015
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                        Address: Howrah, West Bengal

                        Consumer No.: 29751, Name: M Adak, Dealer Name: Kitchen Aid Distributor Name: KITCHEN AID, Distributor Address: HOWRAH AMTA ROAD 711402 Distributor Contact: [protected] I am house wife and last some years gas cylinder supplying is fine, yesterday (21-May-15 at 652 PM) one phone call from your van man DHARMEN PRADHAN (Mobile No. [protected]) and speak today[protected] where are you, I am delivery your booked gas cylinder if you do not received your cylinder then you are not received any cylinder last one month. I am agree that I standing our ground floor and he is come at 7:30 PM after that delivery my home i.e. 3rd floor but cylinder is carrying our LIFT. Lastly I am payee cylinder price plus Rs. 11 then he soughed that I am not received your extra eleven rupees I want more money-this money not enough i.e. not end I speak to him I have no extra money please you give that money or you go back and return your cylinder. Then delivery man is soughed again in my flat in Bengali word is DEKHBO KI KORE APNAR PORER CYLINDERTA ASBE KARON BISHU (Cell [protected]) DESE GACHE EKHON SIX MONTH ASBE NA. And also your confirmations for gas cylinder deliver timing. Kindly treat this matter. Actually out delivery man is BISHU his phone number is [protected] but he is ok. Dharmen Pradhan is said that Bishu is going to village and he come back after six months so I am not delivery your booked gas cylinder for next month then Bengali word DEKHBO KI KORE APNI GAS CYLINDER PABEN. I am complaint in Bharat Gas on 22-05-15 but no reply right now. Regards
                        How many days I am waiting your response. Please action by this week[protected] to[protected] if you not any action then I will go to consumer top level.
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                          MADHUjitu
                          from Kolkata, West Bengal
                          May 27, 2015
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                          Address: Khordha, Odisha

                          My consumer I/D no. 19517 .I had booked a gas since APRIL 24, 2015 and received a message for the delivery of the cylinder. But Sorry to inform like every month booking this time also till date 28th May, 2015 I had not received the cylinder.The distributor also doesn't respond to the call and there is no one at my place to go to the office every month to verify. (2) The deliveryman also doesn't deliver near to our house . He calls us 1Km to collect the cylinder whereas my house is near to the main road.
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                            fezaltagala
                            from Srinagar, Jammu and Kashmir
                            May 27, 2015
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                            Address: Sikar, Rajasthan

                            hello sir sir mene apna gas consumer number 16164 hai jiske sabhi documents mene jama karwa diya lekin phir bhi muje subsidy wala labha nahi mil raha hai hum last 6 mahine se lagatar pareshan hai jab distributors ke pas jate hai to wo kehta hai aap opted out hai yani apko subsidy nahi milengi jab hum iska solution puchte hai to bolte hai ki apki kabhi bhi is sewa ka labh nahi milenga aur hamare pas koi solution nahi hai so plz help me sir i am and my family are very poor .[protected]
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                              BAIKADI
                              from Hyderabad, Telangana
                              May 27, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              Sir, I, B. Janardhan Reddy, a consumer of Bharat Gas with consumer number : 31081141 in DIVYASAI BHARTGAS AGENCY, santhosh nagar, hyderabad, (Dis . code : 170211). I booked gas online (IVRS) 15 days back. It was not delivered so far. I called them several times but in vain. This is not the first time. It is happening regularly. Ever time I have to go to remind them after booking . We both are working Government employees and becoming a big problem about this. Hence I request you to see the gas to deliver properly. Thanking You sir,
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                                Vishsdh
                                from Gurgaon, Haryana
                                May 26, 2015
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                                Address: Bangalore, Karnataka

                                My LPG I'd is 59989611, I have booked my cylinder on 12th May, and it is not deliver yet, I have called to my agency (LVN agency) and asked about this they are saying tomorrow, it's been 3 days, I have reached to agency and informed that I am ready to collect from here, they are not willing for that too, seriously fed up with this agency, I really want to take complaint against them, I wish to go further
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                                  khema@1972
                                  from Chakrata, Uttarakhand
                                  May 26, 2015
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                                  Address: Dehradun, Uttarakhand

                                  i am having a bp gas connection at the meadow plaza distri butor of bp gas, no 59770102 on vimal kumar sharma name, for last 25 days i have not received the refill gas cylinder without which it has been difficult for us to live .we are starving to death .
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                                    xyhtr
                                    from Delhi, Delhi
                                    May 25, 2015
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                                    Address: Chennai, Tamil Nadu

                                    Hi, One of the resident in Plot 13, 2nd street, Bhakkiyalakshmi Nagar, Sunnambu Kolathur, chennai-117 selling cylinders everymonth to shops at high price ..as (they have 4 cylinders for single family) ...Kindly please take action..they are selling during night time only...
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                                      sktec24
                                      from Akbarpur, Uttar Pradesh
                                      May 25, 2015
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                                      Sir I have a cylinder bharat gas service delivered of order date[protected] order no. -7089 Delivered date[protected] cash memo no.-8463 amount- 671.50 0.00 subsidy status- Not applicable, and i have submitted all type document in lpg and bank. but not get subsidy to delivered date. so i request to you my subsidy is transfer my account. my Account Status is given here under. Order Date[protected] Order7089 Cylinder Qty. 1No. Status Delivery Delivered Date[protected] Cash Memo No. 8463 Cash Memo Amnt.(Rs.) 671.50 Subsidy Amnt Rs .0.00 Subsidy Transfer Status. Not applicable) thankyou
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                                        dhakchina
                                        from Bengaluru, Karnataka
                                        May 25, 2015
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                                        i am getting your company gas cylinder delivery in the date[protected] . i am not getting recepit for that delivery. kindly i request recepit for that delivery . my consumer no is 58272084 my phone number is [protected] email is [protected]@gmail.com
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