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Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] reviews & complaints page 148

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D
draja52
from Pune, Maharashtra
May 23, 2015
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Address: Pune, Maharashtra

I applied for a new gas connection online at Bharat Gas. I have personally visited the dealer Akshaya Gas Agency, Pune multiple times. They are forcing me to buy the hot plate which is not required. As per my information, it's supposed to be the optional and not compulsory. The dealer was ready to give me connection on same day when I visited first time assuming that I'll buy a hot plate/gas stove as well. However, When I said no for hot plate, they told me that they don't have gas cylinders in stock so they have stopped new connections. When I visited second time they told me that they need to send someone for inspection. Once they mentioned that the waiting is 70 so I need to wait. Another time they mentioned that waiting is around 200. Your dealer is deliberately not doing the inspection as I'm not buying the hot plate. They are coming up with new excused every day. I tried to register a complaint online at Bharat Gas website (http://www.bharatpetroleum.co.in/bpclfeedback/feedbackdefault.aspx). However, the complaint type field at this page doesn't work which is mandatory. I also tried to register the complaints to customer care no, and CSR Nos. From there, either there is no response or number is not working. It means, customers can't register the complaints as well and this can't be the co-incident. It seems some of the officers are also part of this corruptions and they have made the system deliberately like this. I request you to kindly do the needful and take a required action against dealer Akshaya Gas Agency. Application No: 16925555
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    omprakash maheshvari
    from Vidisha, Madhya Pradesh
    May 23, 2015
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    Address: Rajgarh, Madhya Pradesh

    Yogitha gas agency SARANGPUR mp consumer no 154 consumer name omprakas Maheshvari olb bus stand SARANGPUR mp olb two month's not receveb subsidy my a/c no [protected] lfsc code BKID0009957 AADHAR NO[protected] distributor ducumint allredy two time's submit
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      Dinesh Singh Padihar
      from Agra, Uttar Pradesh
      May 22, 2015
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      Address: Jodhpur, Rajasthan

      Mai 2-3 din se[protected] ka petrol bharwata hu kishore filling station se mai basni mai rehta hu toh regularly yehi bharwata hu mere monthly ka 10000 se 12000 ka petrol bharwata hu...par last 1 month se muje inpe sakh tha or ab yekin hone lag gya h kyonki mera gaadi kamm average de rahi h...jab mene usse petrol check karane ka bola toh wo mujse ladne lag gaya uska naam h kantilal... mana karne lag gya... ..muje shak h ki yeh petrol pump walen gapla kar rahe h toh aap se nivedan karte h ki meri problem solve kare... muje yeh toh pta h ki government ne public ko haqh diya h ki wo petrol pump pe kharabi dikhe toh check kafwa sake yeh uska adhikar h
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        S
        Sugavanam Gopal
        from Gurgaon, Haryana
        May 22, 2015
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        Address: Viluppuram, Tamil Nadu

        Dear sir, My LPG gas consumer number is 59860197. My Bharath gas distributor is Chinnasalem bharat gas service (code 143455). I gave form 4 to the distributor in January 2015. They wrongly entered my Indian bank IFSC code as IDIB000C018 instead of IDIB000C045. I told to them, but they can't edit the IFSC code. So, i gave form 3 to Indian bank. After that my subsidy activated. But my gas connection was blocked from April 2015. I am not able to get gas refill for the past two months. Please do the needful.
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          ജെറി
          from Mumbai, Maharashtra
          May 22, 2015
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          Address: Ernakulam, Kerala

          I am jerry joseph as a consumer of bharat gas. By mistake I am wrongly clicked Give up subsidy . i am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer Name : jerry joseph, Consumer No. 67911963 LPG ID: 1 [protected] Contact No. [protected] Email: [protected]@gmail.com
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            Aparna Sen
            from Serampore, West Bengal
            May 22, 2015
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            Address: Hooghly, West Bengal

            Dear Sir, Ref. No. LPG ID: 1 [protected]. I, Aparna Sen, residing at 252, G.T. Road, Kumarbagan, Chatra, Serampore, Hooghly – 712 204 ( West Bengal ), am a consumer holder bearing no. 18650 of M/s. Anand Gas Service ( Code : 112341 ), 87/1, G.T. Road ( West ), Serampore, Hooghly – 712 203 ( West Bengal ). My Aadhaar Card No. is[protected] already deposited for seeding into my LPG distributor on 11.02.2015. I booked on 15.03.2015 vide order no. 1165321 & cash memo no. 654846 which is already received on 23.03.2015 amounting of Rs. 646.50p., but not subsidy up till now. Please also request you to submit the above subsidy transferred into my Bank Account No.[protected] o[censored]nited Bank of India, Sheoraphully Branch, 9/2, Goswami Bagan Lane, Sheoraphully, Hooghly – 712 223 ( West Bengal ) & IFSC Code – UTBI0SHE218. Sir, I beg to request to please do the needful as early as possible about subsidy & oblige. Thanking you. Yours faithfully, APARNA SEN. Mobile No.[protected]. e-Mail ID : [protected]@gmail.com
            May 22, 2015
            Updated by Aparna Sen
            Please resolve the matter.
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              Aparna Sen
              from Serampore, West Bengal
              May 22, 2015
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              Address: Hooghly, West Bengal

              Dear Sir, Ref. No. LPG ID: 1 [protected]. I, Aparna Sen, residing at 252, G.T. Road, Kumarbagan, Chatra, Serampore, Hooghly – 712 204 ( West Bengal ), am a consumer holder bearing no. 18650 of M/s. Anand Gas Service ( Code : 112341 ), 87/1, G.T. Road ( West ), Serampore, Hooghly – 712 203 ( West Bengal ). My Aadhaar Card No. is[protected] already deposited for seeding into my LPG distributor on 11.02.2015. I booked on 15.03.2015 vide order no. 1165321 & cash memo no. 654846 which is already received on 23.03.2015 amounting of Rs. 646.50p., but not subsidy up till now. Please also request you to submit the above subsidy transferred into my Bank Account No.[protected] o[censored]nited Bank of India, Sheoraphully Branch, 9/2, Goswami Bagan Lane, Sheoraphully, Hooghly – 712 223 ( West Bengal ) & IFSC Code – UTBI0SHE218. Sir, I beg to request to please do the needful about subsidy & oblige. Thanking you. Yours faithfully, APARNA SEN. Mobile No.[protected]. e-Mail ID : [protected]@gmail.com
              May 22, 2015
              Updated by Aparna Sen
              Dear Sir,

              Ref. No. LPG ID: 1 [protected].


              I, Aparna Sen, residing at 252, G.T. Road, Kumarbagan, Chatra, Serampore, Hooghly – 712 204 ( West Bengal ), am a consumer holder bearing no. 18650 of M/s. Anand Gas Service ( Code : 112341 ), 87/1, G.T. Road ( West ), Serampore, Hooghly – 712 203 ( West Bengal ). My Aadhaar Card No. is[protected] already deposited for seeding into my LPG distributor on 11.02.2015. I booked on 15.03.2015 vide order no. 1165321 & cash memo no. 654846 which is already received on 23.03.2015 amounting of Rs. 646.50p., but not subsidy up till now. Please also request you to submit the above subsidy transferred into my Bank Account No.[protected] o[censored]nited Bank of India, Sheoraphully Branch, 9/2, Goswami Bagan Lane, Sheoraphully, Hooghly – 712 223 ( West Bengal ) & IFSC Code – UTBI0SHE218.

              Sir, I beg to request to please do the needful about subsidy & oblige.

              Thanking you.

              Yours faithfully,


              APARNA SEN.
              Mobile No.[protected].
              e-Mail ID : [protected]@gmail.com
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                V
                VikasMishra
                from Gurgaon, Haryana
                May 22, 2015
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                Address: Sangrur, Punjab

                Dear Sir, My booking Reference is[protected] booked on 16/05/2015 which not yet delivered it is noticed that the same problem i face every second month.being a senior citizen i can afford to make this efforts every month so resolve this issue once and for All. Regards, Jai Ram Mishra Mobile[protected]
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                  L
                  lalchandtuteja
                  from Mumbai, Maharashtra
                  May 22, 2015
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                  Address: Jhajjar, Haryana

                  I am LAL CHAND TUTEJA having LPG connection in Bharat Gas. My. aadhar number is[protected] and my account is in Oriental Bank of Commerce. My. Bank account number is [protected]. I am not getting my subsidy from last three bookings. It is showing INACTIVE status. SO you are requested to link my account.
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                    T
                    Thanka
                    from Suchindram, Tamil Nadu
                    May 22, 2015
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                    Address: Kanyakumari, Tamil Nadu

                    dear sir due to wrong click on"give up subsidy"it has been activated.please give me back subsidy and kindly deactivate. My L.P.G. I.D.NO. .[protected] consumer no is 021696 Jay gas agency Marthandam, Tamil Nadu as soon as possible thanks.
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                      R
                      ramydv
                      from Noida, Uttar Pradesh
                      May 21, 2015
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                      Address: Gautam Buddh Nagar, Uttar Pradesh

                      Me name Is ram krishna uttar pradesh My Consumer No 40843048 jai hars bahuguna Moble No [protected] Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy).
                      May 24, 2017
                      Complaint marked as Resolved 
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                      Verified Support
                      May 22, 2015
                      Bharat Petroleum [BPCL] Customer Care's response
                      Hello sir,we will send your query to the concerned team and they will get in touch with you shortly.
                      Jun 01, 2015
                      Updated by ramydv
                      Me name Is ram krishna uttar pradesh My Consumer No 40843048 jai hars bahuguna Moble No [protected] Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy).
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                        J
                        JitenderKumar1
                        from Bengaluru, Karnataka
                        May 21, 2015
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                        Address: Ghaziabad, Uttar Pradesh

                        I Jitender Kumar consumer no. 68727575 distributer name Vishnu Jyoti Gas Service distributer code no is 113506 I have submitted all document our problem is not solved. distributer said to us you are out of subsidy there for u are not able to received subsidy. Request you to please help to transfer the subsidy in my account Although my Aadhar card is active at LPG consumer & same as Bank my Aadhar no[protected]. Agency worker said that we can not say why not you received subsidy. My LPG ID- 1 [protected] all proof already submitted in agency. If any bank docsuments required please confirm. My Bank Account Number is[protected] IFSC Code CNRB0001445 Jitender Kumar [protected]
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                          thebest2use11
                          from New Delhi, Delhi
                          May 21, 2015
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                          Address: Basti, Uttar Pradesh

                          Sir, 1. I am Bimlendra Mohan s/o Sh. Bagish Kumar Mishra r/o Mh- Jaipurwa Basti. My father sh. Bagish Kumar Mishra has given me cylinder and regulator. Which i am using at same address. 2. Consumer Number is 53252405 and distributor name is SHRI KANAK BIHARI BHARATGAS Basti U.P. 3. I have submitted all the documents including Blue book, SV, affidavit, address proof, id proof, ration card etc as told by your distributor and 250 INR as fee at 7 May 2015, he told me that transfer will be done after 7 days, when i went after 7 days he told me paper and blue book has been finished come after 2 days. 19 May 2015 when i went to your distributor office he asked me 568 INR more for Changing name, he told me that it is fees for changing DBTL account details, when i asked why he not take amount initially he told me that he forget. again he told me come after 7 days. 4. I asked BPCL that according to your charter name change will be done i 1 days, So why your distributor not changing name and why he charging me amount like that. Hope you will understand my problem, please kindly solved it as soon as possible, i have 2 receipt of amount 250 and 568 given by your distributor. Thanks Regards Bimlendra Mohan yogesh.[protected]@live.in
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                            S
                            Shivjee Yadav
                            from Delhi, Delhi
                            May 20, 2015
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                            Address: New Delhi, Delhi

                            There is open gas cutting and stealing .there is underweight supply of syllander .there is invovement of delivery men because agency has appointed them without salary and telling them to cheat customers and manage their remuneration by gas cutting and stealing .so act of agency promotes corruption in gas delivery to doors of consumers.this is serious crime also when there is openly being gas refilling in the society that can create firing in the society. By regards Sri Rajesh Gupta 74 guru ram das nagar laxminagar delhi -92 consumer number 20626 distributer name .sarman gas company sagar sadan c4/15 Krishna nagar delhi 51 distributer code -113587
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                              Buddhiram
                              from Gorakhpur, Uttar Pradesh
                              May 20, 2015
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                              Address: Basti, Uttar Pradesh

                              Dear Sir, My connection was blocked pls open. Connection related information given below:- Consumer No.[protected] Name-Buddhiram Address-Katra Basti Distributor Name-Shri Kanak Bihari Bharatgas Service LPG Id-1 [protected] Sincerely, Buddhiram
                              hello sir connection is blocked consumer number 5297 328 1 please blockEd open sir jahrkhand and agency name Koderma Gas Agency and my mobile number is invalid mobile number[protected] and valid number[protected] activate please Sir
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                                ramydv
                                from Noida, Uttar Pradesh
                                May 20, 2015
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                                Address: Gautam Buddh Nagar, Uttar Pradesh

                                my consumer number is 40843048 UTTAR PRADESH of JAI HARS BAHUGUNA distributors mene galti se OPT OUT of subsidy kar diya he mene complain ki to bataya apr2015 se subsidy mil jayegi, lekin nahi mili phir complain ki to bola sales officer se bat karo lekin vo phone lete nahi he plz short my problem urgent..
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                                  D
                                  Digambar Dighe
                                  from Mumbai, Maharashtra
                                  May 19, 2015
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                                  Address: Nashik, Maharashtra

                                  Hello Respective officers, Please check below details as I have not received single ruppes as a subsidy since starting as wrong account no updated by Swagat Gas agency. I have complaining many times but no one is going to taking it seriously. I have filled more than 5 cylinders but still waiting for subsidy. Name - Pandurang Laxman Dighe Customer No - 002564 Swagat Gas Agency Correct Bank a/c no - [protected] Bank of India Yeola Branch
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                                    Gita Kumari Singh
                                    from Kolkata, West Bengal
                                    May 19, 2015
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                                    Address: East Khasi Hills, Meghalaya

                                    Sir/Madam I am a consumer of your agency for last 2 years, 3 months with consumer NO.58225387. I request you for allowing me the second cylinder as its essential to manage my house hold needs I am eligible for second cylinder and i have attached the copy of my Identity card. Request you to initate the formalities for allowing me the second cylinder in my account. Thanking you, Shri Surendra Singh R/O Jingkieng Nongthymmai Shillong 793014 SV NO[protected] SV Date- 26/2/2013
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                                      albelasingh
                                      May 19, 2015
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                                      Address: Ujjain, Madhya Pradesh

                                      Respected sir/medam, bpcl company ke tankers jo ki indore depo se raj. depo. ki or jate he ke dwara gram dhabla hardu thasil tarana distric ujjain me placed bunty sardar ke dhabe par rojana karreeb 800 se 1000 lt. tak petrol diesal becha ja rha he..driver and cleaner aadhi kimat me petrol diesal dhabe wale ko bech rhe he...i have a one tanker no. rj19jd4888. other this tanker so many tankers do this ...on every trip albela singh
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        Neelam Champawat
                                        from Udaipur, Rajasthan
                                        May 19, 2015
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                                        my consumer number is 12127 udaipur rajasthan of bafna gas distributors mene galti se OPT OUT of subsidy kar diya he mene complain ki to bataya apr2015 se subsidy mil jayegi, lekin nahi mili phir complain ki to bola sales officer se bat karo lekin vo phone lete nahi he plz short my problem urgent
                                        May 19, 2015
                                        Updated by Neelam Champawat
                                        my consumer number is 12127 udaipur rajasthan of bafna gas distributors mene galti se OPT OUT of subsidy kar diya he mene complain ki to bataya apr2015 se subsidy mil jayegi, lekin nahi mili phir complain ki to bola sales officer se bat karo lekin vo phone lete nahi he plz short my problem urgent
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