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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Apr 7, 2026
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Bharat Petroleum [BPCL] reviews & complaints page 150

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Address: Lucknow, Uttar Pradesh

SIR, I AM BHOLA NATH SHUKLA CUSTMER REFERENCE NO-7361, FACING PROBLEM WITH THE GAS CYLINDER DELIVERED LASTLY BY HOME DELIEVRY. IN THAT CYLINDER THE NOZZLE IS NOT IN PROPER SHAPE BECAUSE OF THIS MY REGULATOR IS NOT FITS IN THAT.I COMPLAINED MANY TIMES AT CENTER THAT IS SHALIMAR GAS SERVICES, CHOWK LUCKNOW, U.P BUT INSTEAD OF GIVING ANY SOLUTION OR TO CHANGE THAT CYLINDER THEY ARE TELLING TO CALL SANTOSH... I DON'T KNOW WHOZ THAT I CALLED AND...
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Manoj kumar Rathod
from Vapi, Gujarat
May 13, 2015
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TODAY EARLY MORNING 09.01 AM THROUGH ONLINE BHARAT GAS BOOKING SYSTME BOOKING REFFILE BOTTLE BUT NOT DELEVERD YET.INFORMING THEM BY TELEPHONE THEN TELL ME OK YOUR GAS BOTTLE IS BOOKING AND TODAY WE ARE DELIVERED TO YOU FOR HOME DELIVERY AND NOW WE ARE CALL THEM 04.00 PM AND ASKING FOR GAS BOTTLE NOT RECEIVED YET THEN TELL ME YOU HAVE BOOKING TODAY THAT'S WHY NOT DIIVERED TO YOU. COUSTOMER NO.07678 COUSTOMER NAME:MANOJ KUMAR HARIBHAI RATHOD AGANCY NAME:-KRISHNA GAS POINT, GANDEVI BOOKING ID:[protected] AT 09.01 AM through IVR system
May 13, 2015
Updated by Manoj kumar Rathod
Due to input wrong booking ID is[protected] is on date 29.3.2015 in Above complaint form.Today 13.05.2015 booking id is[protected].please mentioned it.
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    prabhat shekhar Jha
    from Baghdogra, West Bengal
    May 13, 2015
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    Address: Darbhanga, Bihar

    This is to inform that the lpg delivery of bharat petroleum was due on 15th march, 2014. Its been two months since the expected delivery date but there has been no response from the agency. My consumer no is 6371. The proprietor is M/s jai durga gas service. Please look into the matter
    Complaint marked as Resolved 
    Verified Support
    May 14, 2015
    Bharat Petroleum [BPCL] Customer Care's response
    Dear Mr. Prabhat, we are extremely sorry for the inconvenience caused to you. Please send us your Registered Mobile Number, LPG ID or Consumer Number and registered email, so that our Customer Care Team can serve you better. In the meanwhile you may also like to call Bharat Petroleum Smartline[protected] for immediate support. You can also log in the specific details at www.bharatpetroleum.in.
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      nc62174
      from Hardoi, Uttar Pradesh
      May 12, 2015
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      Address: Hardoi, Uttar Pradesh

      मैं जब एजेंसी पर गया तो वहां पर नए कनेक्शन के लिये उनसे पूंछ तो उन्होने वहां मुझे मनमाने ढंग से मनमाने पैसे की मांग की। उनका कहना है की आपको कनेक्शन देंगे तो गैस चूल्हा लेना जरूरी है जबकि चूल्हा Optional होता है। उनका कहना है की बगैर चूल्हा के वो मुझे कनेक्शन नही देंगे ये सरासर मनमानी है इस पर कार्यवाही की जाए जल्द से जल्द कार्यवाही हो। एजेंसी वालो का कहना है वो चूल्हा के साथ नया कनेक्शन मुझे ₹6500/- में देंगे जबकि बिना चूल्हे के अलावा गैस सिलेंडर और रेगुलेटर गैस पाइप के साथ मिलाकर लगभग ₹2650 में कनेक्शन मिल जाना चाहिए जो की नही मिल रहा मुझे एजेंसी वाले देना नही चाहते । उनका कहना है की चूल्हा आपको लेना ही पड़ेगा और ₹6500 से कम में हम आपको कनेक्शन नही देंगे जो की सरासर गलत है और मनमाना है इस पर कार्यवाही हो जल्द से जल्द।
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        S
        sk077446
        from Mumbai, Maharashtra
        May 12, 2015
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        Address: Deoria, Uttar Pradesh

        DEAR SIR MY CONSUMER NO.64258161 NAME SANTOSH KUMAR BOOKED GAS THROUGH IVR BUT WE HAVE NOT RECEIVED ANY CONFIRMATION MESSAGE. IT IS NOT A SINGLE DELIVERY AT EACH TIME WE ARE FACING SUCH PROLEME NOW WE ARE BOOKING GAS ONLINE EACH COLUME IS FILL BUT WHILE PROVIDE INPUT CONSUMER NO, WE SEE ON SCREEN CONSUMER NO IS NOT FOUND KINDLY CHECK AND CONFIRM US. THE DETAILS ARE NAME.SANTOSH KUMAR STATE:UTTAR PRADESH DISTRICT:DEORIA DISTIBUTOR:DEORIA GAS CONTACT:[protected]
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          C
          chandramohanan
          from Kayankulam, Kerala
          May 12, 2015
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          Address: Alappuzha, Kerala

          I am having consumer no.43023 with BPCL in Kyamkulam, ALLEPPEY dt.KERALA. The new distributor m/s. Priyadarsini Bharath gas have collected from me rs.710, against a bill of 650. I would like to know how much company authorised them to collect for the delivery of cylinder with in 5 km. Also pl let me know how should I will claim for this excess money collected. B.Chandramohanan Thoovenathu Aswathy krishnapuram.690533 kayamkulam. [protected]@gmail.com mob.[protected]
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            H
            Harish Shepherd
            from Delhi, Delhi
            May 12, 2015
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            Address: New Delhi, Delhi

            I have booked my Bharat gas LPG Cylinder on dated 14/04/2015 having a booking no[protected]. On dated 24/4/14, I received a message from bharat gas portal that LPG Cylinder was delivered on dated 22/4/2015. But no cylinder is delivered till date. I have gone to M/s BHARAT GAS SERVICE( Bharat Gas Distributor) having distributor code 113549 on dated 5/5/15. Distributor has verbally assured me that my cylinder will be delivered on the next day. Distributor did not delivered the cylinder on the next day and even till date. Appropriate action should be taken against the distributor for misguiding the consumer and not delivering the cylinder on time. Distributor has misused my cylinder somewhere else. My cylinder should be returned to me. My consumer no. is AJ8171 having mobile no. [protected].
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              Kavitha Ramachandran Valliammai
              from Tirunelveli, Tamil Nadu
              May 11, 2015
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              Address: Tirunelveli, Tamil Nadu

              Dear Sir/Madam, Our Gas Agency Address is "Mag Gas Agency, Bharat Gas Distributor, 133-A, North Car Street, Vallioor-627117.Ph(04637):220381, 222381". Our house is not more than 1 km from gas agency. But the delivery persons are asking more money(Rs.30-Rs.40) than the bill amount.My neighbours are worrying and trying to not giving the amount .But the delivery persons are saying that" We won't delivery it to you if you say so". And one more thing Do we have to return the same cylinder? What if we urgently need a cylinder and the gas agency is delivering it after 10 days of booking.Can't we get help from neighbours? From, A consumer of Bharat gas
              Dear Sir/Madam, Our Gas Agency Address is : v Sathia Agency, Mamathambi Maraicar Street, Karaikal -609602

              BharatGas - Tel :[protected],[protected],[protected].
              cylinder delivery guy demands money every time to deliver a booked cylinder, every time he is asking Rs- 50 Extrta amount, worst think today he deliverd the cylinder & he deamands Rs 150 extra .
              in my home my mother she is not aware the bill amount she gave Rs-880 .
              bill amount is 730, he asked 880, so 150 extra amount he taken .
              Please help to take Immediately action for this agency & delivery person
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                L
                lalitgupta1970
                from Gurgaon, Haryana
                May 11, 2015
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                Petrol pump at Aditya Mall, Kala pathar Road, Indirapuram, gaziabad . They always try to divert the attention of the customer by doing different activities like cleaning of glass, asking some offers etc, after diversion of attention they minimum cheat 50% of quantity, This happen every time when ever i use that petrol pump, I would like to advice people that do not go on that petrol pump, because they always cheat . Today they accept that and fuel me 300 /- More fuel for the same. Regards Lalit
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                  Y
                  yarsubodh
                  from Gurgaon, Haryana
                  May 11, 2015
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                  Address: Gurgaon, Haryana

                  I subodh kumar (consumer no.[protected] purchased lpg cylender vide bill no. 341 on 11 May 15, till date subsidy is not credited in my bank account. My AADHAR link bank account detail is as follows:- SBI bank account no: [protected], IFSC code : SBIN0000625 This account detail is also reflected in my data available in bharat gas agency.
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                    M
                    mrmanas10
                    from Haldia, West Bengal
                    May 11, 2015
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                    Address: Chennai, Tamil Nadu

                    I have been trying ur Delhi, Chennai, Mumbai phones. No phone is being attended by any one. even distributors in Chennai are also following higher offices. I m surprised. Bharat gas do not need any more connection. Perhaps they have achieved everything. Great. Congrutulation. The same complaint is seen in other reviews also. Last two hrs I failed to talk.worst service. [protected] when cLled are giving inDane nos and wrong nos. Great well done. I needed 10 connections. I m searching others now. Stupids.
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                      Amrut Dhudiya
                      from Ahmedabad, Gujarat
                      May 11, 2015
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                      Address: Banaskantha, Gujarat

                      Hello Sir/Madam, It has been around 1 month passed of my Adhar no has been seeded from both the side to avail DBTL scheme. But still whenever i check my DBTL status it shows pending. I am unable to understand what is the issue? Why is it showing still pending status? There is no process through which you can check what is the current status ? so, would you please advise me how can i available DBTL scheme to Me? For your reference below is my consumer Id. Consumer Id :[protected]DHURIYA DHANARAJBHAI R) Regards, Amrut Dhudiya [protected]
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                        Vikas Rajawat
                        from Chandigarh, Chandigarh
                        May 9, 2015
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                        Address: Jalaun, Uttar Pradesh

                        Shatrughan singh lekhpal, Consumer of Bharat Gas, 2870, Shanti nagar orai, District-jalaun, UP(285001) Date-09/05/2015 Sub-.formal complain against not providing subsidy on gas cylinders. Dear sir, I am using gas cylinder of Bharat Gas service(Cheer sagar Patel nagar Kalpi road praise, jalaun 285001).I want to let you know there is no subsidy giving by the company on the cylinders even in any month.I've given all the information and full fill all the procedures to get the subsidy like link aadhar card.I went at my Gas Station where do I buy cylinder every moth but they denied and said we have no information regarding subsidy. My consumer no is 49318.Please fix the problem and provide subsidy on gas cylinder.I will highly oblige you. Thank you. [protected] [protected]@gmail.com
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                          Ranjeet Sao
                          from Jabalpur, Madhya Pradesh
                          May 8, 2015
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                          Address: Durg, Chhattisgarh

                          Dear Sir, Main New Connection ke bare me Ravi Agency se pata lagaya to unhone mujhe Cylender ke sath gaschulha dene ki baat ki aur 8000/- mange. kisi aur se pucha to bole 7000/- rupaye lagega. ye to manmani dhanda ban raha hai. Please Reply Real Rate & Action to Agency Hame ek Real Rate ka format dijiye taki ham Agency walo ko dikha sake Nahi mane to aap unpar kadi karyawahi kare thats all...
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                            msmali351
                            from Nashik, Maharashtra
                            May 8, 2015
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                            Address: Nashik, Maharashtra

                            Dear Sir/Madam, Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy). Consumer No.: 48480619 LPG ID :[protected] Consumer Name : sampat s mali Distributor Name: gayatri bharat gas niphad tal niphad dist nashik I am totally disappointed from Bharat petroleum LPG concerns response. I humbly request you kindly de-activate my OPT Scroll of Honour. Thank you, Sampat mali
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                              prafullkumar43
                              from Bengaluru, Karnataka
                              May 7, 2015
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                              Address: Bhopal, Madhya Pradesh

                              Dear Sir/Madam, My name is Prafull Kumar Kujur, i have a bharat gas connection in the name of my mother (F.Kujur), i want to transfer the connection into my name because my mother is dead. so regarding this i have given application and all the document required in the agency that is Vineet Gas Berkheda Bhopal. i have applied for this in the month of February 2015, but still it not get transferred to my name whenever i called up or went to the agency they said its in process so come after 12 days, I went over there every month 2-3 times but I get the same answer always. Actually I want to link my connection to adhaar for subsidy but until the connection is not transferred to my name. So sir now I really get very much frustrated, so please help me to get out of this problem, I really very thankful to you. Thank You PRAFULL KUMAR KUJUR [protected]
                              Dear Sir/Madam,
                              My name is Prafull Kumar Kujur, i have a bharat gas connection in the name of my mother (F.Kujur), i want to transfer the connection into my name because my mother is dead.
                              so regarding this i have given application and all the document required in the agency that is Vineet Gas Berkheda Bhopal. i have applied for this in the month of February 2015, but still it not get transferred to my name whenever i called up or went to the agency they said its in process so come after 12 days, I went over there every month 2-3 times but I get the same answer always. Actually I want to link my connection to adhaar for subsidy but until the connection is not transferred to my name.
                              So sir now I really get very much frustrated, so please help me to get out of this problem, I really very thankful to you.
                              Thank You
                              PRAFULL KUMAR KUJUR
                              [protected]
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                                rkbiswas67
                                from Kolkata, West Bengal
                                May 7, 2015
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                                Resolved

                                Address: Chandrapur, Maharashtra

                                i am a customer of BPCL gas service. Consumer no.[protected]dealer name M/s MP Gas service). i booked a gas through on service on 07.04.15 but till date they are unable to provide the same. i personally met with them and told me that the will reach tomorrow but every time they failed to do so. Most of the time their telephone line either out of order or switch off. so u are requested to take necessary step so that i can get gas at the earliest. You r also requested to take necessary step so that i can get the service in time in future. with regards, ranjit kumar biswas III/9, Ispat pally central excise staff qurts., Bidhannagar, Durgapur12 Mobile no.[protected]
                                Complaint marked as Resolved 
                                Verified Support
                                Jun 09, 2015
                                Bharat Petroleum [BPCL] Customer Care's response
                                Hello Mr. Rk, we are extremely sorry for the inconvenience caused to you. We have forwarded your complaint to our Customer Care Team and we assure you that you will be contacted shortly. You can log in all future queries/complaints at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support. SmartLine[protected] is a convenient, hassle-free and faster process to resolve all your queries, complaints and feedback.
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                                  sumit2022
                                  from Noida, Uttar Pradesh
                                  May 7, 2015
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                                  Address: Gurgaon, Haryana

                                  Dear, I have submitted all document to ravi gas agency with no 6477, they ask me for 7400 rs for connection i deny for stove pipe and regulator, they said then 1 customer executive visit your home to verify the stove pipe regulator, after that we can provide you connection it will take 15 days to visit then they force me to purchase at least regulator and pipe and cost rupee 5476 i deny they said ok then wait some one verify then you get connection now its more then 15 days i got message your connection cancelled,
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                                    Pankaj624
                                    from Delhi, Delhi
                                    May 6, 2015
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                                    Address: New Delhi, Delhi

                                    Respect sir/madam, My name is NiKI Devi and having customer ID is 55598965 with Bharat Gas under vishal bharat gas RZB 12 Mahavir Enclave New Delhi 110045 I have booked my gas cylinder on 29.04.2015 and my booking no.[protected] but I have not received gas cylinder yet. And because of this delay I am facing a lots of trouble. I am requesting you to please check and do the needful to supply the gas cylinder as early as possible. Regards, Niki
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                                      Thakur Prasad Pathak
                                      from Lucknow, Uttar Pradesh
                                      May 6, 2015
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                                      Address: Lucknow, Uttar Pradesh

                                      i applied for new gas connection & I summited all documents which is required . My kyc request id is 16922077 . But when i went to my nearest distributor 'vinayak gas service, shakti nagar lucknow'. They demanded extra money (Rupee 6150 ) .
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