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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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H
Harish Shepherd
from Delhi, Delhi
May 12, 2015
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Address: New Delhi, Delhi

I have booked my Bharat gas LPG Cylinder on dated 14/04/2015 having a booking no[protected]. On dated 24/4/14, I received a message from bharat gas portal that LPG Cylinder was delivered on dated 22/4/2015. But no cylinder is delivered till date. I have gone to M/s BHARAT GAS SERVICE( Bharat Gas Distributor) having distributor code 113549 on dated 5/5/15. Distributor has verbally assured me that my cylinder will be delivered on the next day. Distributor did not delivered the cylinder on the next day and even till date. Appropriate action should be taken against the distributor for misguiding the consumer and not delivering the cylinder on time. Distributor has misused my cylinder somewhere else. My cylinder should be returned to me. My consumer no. is AJ8171 having mobile no. [protected].
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    Kavitha Ramachandran Valliammai
    from Tirunelveli, Tamil Nadu
    May 11, 2015
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    Address: Tirunelveli, Tamil Nadu

    Dear Sir/Madam, Our Gas Agency Address is "Mag Gas Agency, Bharat Gas Distributor, 133-A, North Car Street, Vallioor-627117.Ph(04637):220381, 222381". Our house is not more than 1 km from gas agency. But the delivery persons are asking more money(Rs.30-Rs.40) than the bill amount.My neighbours are worrying and trying to not giving the amount .But the delivery persons are saying that" We won't delivery it to you if you say so". And one more thing Do we have to return the same cylinder? What if we urgently need a cylinder and the gas agency is delivering it after 10 days of booking.Can't we get help from neighbours? From, A consumer of Bharat gas
    Dear Sir/Madam, Our Gas Agency Address is : v Sathia Agency, Mamathambi Maraicar Street, Karaikal -609602

    BharatGas - Tel :[protected],[protected],[protected].
    cylinder delivery guy demands money every time to deliver a booked cylinder, every time he is asking Rs- 50 Extrta amount, worst think today he deliverd the cylinder & he deamands Rs 150 extra .
    in my home my mother she is not aware the bill amount she gave Rs-880 .
    bill amount is 730, he asked 880, so 150 extra amount he taken .
    Please help to take Immediately action for this agency & delivery person
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      L
      lalitgupta1970
      from Gurgaon, Haryana
      May 11, 2015
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      Petrol pump at Aditya Mall, Kala pathar Road, Indirapuram, gaziabad . They always try to divert the attention of the customer by doing different activities like cleaning of glass, asking some offers etc, after diversion of attention they minimum cheat 50% of quantity, This happen every time when ever i use that petrol pump, I would like to advice people that do not go on that petrol pump, because they always cheat . Today they accept that and fuel me 300 /- More fuel for the same. Regards Lalit
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        Y
        yarsubodh
        from Gurgaon, Haryana
        May 11, 2015
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        Address: Gurgaon, Haryana

        I subodh kumar (consumer no.[protected] purchased lpg cylender vide bill no. 341 on 11 May 15, till date subsidy is not credited in my bank account. My AADHAR link bank account detail is as follows:- SBI bank account no: [protected], IFSC code : SBIN0000625 This account detail is also reflected in my data available in bharat gas agency.
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          M
          mrmanas10
          from Haldia, West Bengal
          May 11, 2015
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          Address: Chennai, Tamil Nadu

          I have been trying ur Delhi, Chennai, Mumbai phones. No phone is being attended by any one. even distributors in Chennai are also following higher offices. I m surprised. Bharat gas do not need any more connection. Perhaps they have achieved everything. Great. Congrutulation. The same complaint is seen in other reviews also. Last two hrs I failed to talk.worst service. [protected] when cLled are giving inDane nos and wrong nos. Great well done. I needed 10 connections. I m searching others now. Stupids.
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            A
            Amrut Dhudiya
            from Ahmedabad, Gujarat
            May 11, 2015
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            Address: Banaskantha, Gujarat

            Hello Sir/Madam, It has been around 1 month passed of my Adhar no has been seeded from both the side to avail DBTL scheme. But still whenever i check my DBTL status it shows pending. I am unable to understand what is the issue? Why is it showing still pending status? There is no process through which you can check what is the current status ? so, would you please advise me how can i available DBTL scheme to Me? For your reference below is my consumer Id. Consumer Id :[protected]DHURIYA DHANARAJBHAI R) Regards, Amrut Dhudiya [protected]
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              V
              Vikas Rajawat
              from Chandigarh, Chandigarh
              May 9, 2015
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              Address: Jalaun, Uttar Pradesh

              Shatrughan singh lekhpal, Consumer of Bharat Gas, 2870, Shanti nagar orai, District-jalaun, UP(285001) Date-09/05/2015 Sub-.formal complain against not providing subsidy on gas cylinders. Dear sir, I am using gas cylinder of Bharat Gas service(Cheer sagar Patel nagar Kalpi road praise, jalaun 285001).I want to let you know there is no subsidy giving by the company on the cylinders even in any month.I've given all the information and full fill all the procedures to get the subsidy like link aadhar card.I went at my Gas Station where do I buy cylinder every moth but they denied and said we have no information regarding subsidy. My consumer no is 49318.Please fix the problem and provide subsidy on gas cylinder.I will highly oblige you. Thank you. [protected] [protected]@gmail.com
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                R
                Ranjeet Sao
                from Jabalpur, Madhya Pradesh
                May 8, 2015
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                Address: Durg, Chhattisgarh

                Dear Sir, Main New Connection ke bare me Ravi Agency se pata lagaya to unhone mujhe Cylender ke sath gaschulha dene ki baat ki aur 8000/- mange. kisi aur se pucha to bole 7000/- rupaye lagega. ye to manmani dhanda ban raha hai. Please Reply Real Rate & Action to Agency Hame ek Real Rate ka format dijiye taki ham Agency walo ko dikha sake Nahi mane to aap unpar kadi karyawahi kare thats all...
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                  M
                  msmali351
                  from Nashik, Maharashtra
                  May 8, 2015
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                  Address: Nashik, Maharashtra

                  Dear Sir/Madam, Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy). Consumer No.: 48480619 LPG ID :[protected] Consumer Name : sampat s mali Distributor Name: gayatri bharat gas niphad tal niphad dist nashik I am totally disappointed from Bharat petroleum LPG concerns response. I humbly request you kindly de-activate my OPT Scroll of Honour. Thank you, Sampat mali
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                    P
                    prafullkumar43
                    from Bengaluru, Karnataka
                    May 7, 2015
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                    Address: Bhopal, Madhya Pradesh

                    Dear Sir/Madam, My name is Prafull Kumar Kujur, i have a bharat gas connection in the name of my mother (F.Kujur), i want to transfer the connection into my name because my mother is dead. so regarding this i have given application and all the document required in the agency that is Vineet Gas Berkheda Bhopal. i have applied for this in the month of February 2015, but still it not get transferred to my name whenever i called up or went to the agency they said its in process so come after 12 days, I went over there every month 2-3 times but I get the same answer always. Actually I want to link my connection to adhaar for subsidy but until the connection is not transferred to my name. So sir now I really get very much frustrated, so please help me to get out of this problem, I really very thankful to you. Thank You PRAFULL KUMAR KUJUR [protected]
                    Dear Sir/Madam,
                    My name is Prafull Kumar Kujur, i have a bharat gas connection in the name of my mother (F.Kujur), i want to transfer the connection into my name because my mother is dead.
                    so regarding this i have given application and all the document required in the agency that is Vineet Gas Berkheda Bhopal. i have applied for this in the month of February 2015, but still it not get transferred to my name whenever i called up or went to the agency they said its in process so come after 12 days, I went over there every month 2-3 times but I get the same answer always. Actually I want to link my connection to adhaar for subsidy but until the connection is not transferred to my name.
                    So sir now I really get very much frustrated, so please help me to get out of this problem, I really very thankful to you.
                    Thank You
                    PRAFULL KUMAR KUJUR
                    [protected]
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                      R
                      rkbiswas67
                      from Kolkata, West Bengal
                      May 7, 2015
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                      Resolved

                      Address: Chandrapur, Maharashtra

                      i am a customer of BPCL gas service. Consumer no.[protected]dealer name M/s MP Gas service). i booked a gas through on service on 07.04.15 but till date they are unable to provide the same. i personally met with them and told me that the will reach tomorrow but every time they failed to do so. Most of the time their telephone line either out of order or switch off. so u are requested to take necessary step so that i can get gas at the earliest. You r also requested to take necessary step so that i can get the service in time in future. with regards, ranjit kumar biswas III/9, Ispat pally central excise staff qurts., Bidhannagar, Durgapur12 Mobile no.[protected]
                      Complaint marked as Resolved 
                      Verified Support
                      Jun 09, 2015
                      Bharat Petroleum [BPCL] Customer Care's response
                      Hello Mr. Rk, we are extremely sorry for the inconvenience caused to you. We have forwarded your complaint to our Customer Care Team and we assure you that you will be contacted shortly. You can log in all future queries/complaints at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support. SmartLine[protected] is a convenient, hassle-free and faster process to resolve all your queries, complaints and feedback.
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                        S
                        sumit2022
                        from Noida, Uttar Pradesh
                        May 7, 2015
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                        Address: Gurgaon, Haryana

                        Dear, I have submitted all document to ravi gas agency with no 6477, they ask me for 7400 rs for connection i deny for stove pipe and regulator, they said then 1 customer executive visit your home to verify the stove pipe regulator, after that we can provide you connection it will take 15 days to visit then they force me to purchase at least regulator and pipe and cost rupee 5476 i deny they said ok then wait some one verify then you get connection now its more then 15 days i got message your connection cancelled,
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                          P
                          Pankaj624
                          from Delhi, Delhi
                          May 6, 2015
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                          Address: New Delhi, Delhi

                          Respect sir/madam, My name is NiKI Devi and having customer ID is 55598965 with Bharat Gas under vishal bharat gas RZB 12 Mahavir Enclave New Delhi 110045 I have booked my gas cylinder on 29.04.2015 and my booking no.[protected] but I have not received gas cylinder yet. And because of this delay I am facing a lots of trouble. I am requesting you to please check and do the needful to supply the gas cylinder as early as possible. Regards, Niki
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                            Thakur Prasad Pathak
                            from Lucknow, Uttar Pradesh
                            May 6, 2015
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                            Address: Lucknow, Uttar Pradesh

                            i applied for new gas connection & I summited all documents which is required . My kyc request id is 16922077 . But when i went to my nearest distributor 'vinayak gas service, shakti nagar lucknow'. They demanded extra money (Rupee 6150 ) .
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                              B
                              BADAL81
                              from Darjiling, West Bengal
                              May 5, 2015
                              Resolved
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                              Resolved

                              Dated : 05/05/2015 To, LPG Business, Bharat Petroleum Corporation Ltd., Bharat Bhavan II 5th floor, Currimbhoy Road, Mumbai-400001. Sir, I am a consumer of Bharat Gas (M/S KALAPANA GAS AGENCY, PC MITTAL BUS STAND, SEVOKE ROAD, SILIGURI). My consumer number is 6170. I have booked for a gas refilling on 01ST of April 2015 (Booking no. 501). The gas agency promised to deliver the cylinder within 10 days of booking date. Till date i.e. 5th May 2015, they have failed to deliver the same inspite of regular reminder personally at the office and on phone. This has been a regular thing for the past few years. I am a service holder and it is not possible for me to take leave and visit the gas agency to remind them. The agency proprietor puts forward silly excuses every time I approached the office. This is causing a lots of inconvenience at home at my kitchen. Please do the needful so that such problem does not rise in future. Thanking you in anticipation. Yours truly, (Mina Devi Singh) Siliguri West Bengal Cc to : Bharat Petroleum Corporation Ltd.Bharat Plot 31, Prince Ghulam Md. Shah Road Golf Green, Kolkata.
                              Complaint marked as Resolved 
                              Verified Support
                              May 15, 2015
                              Bharat Petroleum [BPCL] Customer Care's response
                              Dear Mr. Badal, we are extremely sorry for the inconvenience caused to you. Please send us your Registered Mobile Number, LPG ID or Consumer Number and registered email, so that our Customer Care Team can serve you better. In the meanwhile you may also like to call Bharat Petroleum Smartline[protected] for immediate support. You can also log in the specific details at www.bharatpetroleum.in.
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                                D
                                Deepali suhas Pangerkar
                                from Delhi, Delhi
                                May 5, 2015
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                                Address: Mumbai City, Maharashtra

                                My Consumer no is 14839. Given all documents in Mahavir Gas Agency on 26th Feb 2015. Received Cylinder on 3rd March 2015. But still my extra money has not been credited in my bank. I called in mahavir gas agency but that girl who received call refusedto give her name & even no proper response, kindly let me know when my money will be credited,
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                                  thulasi anil
                                  from Malappuram, Kerala
                                  May 4, 2015
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                                  Address: Kozhikode, Kerala

                                  Thulasi.M kottakkalam(house) vallikunnu(po) 673314 kerala. Mob:[protected] Emailid:[protected]@gmail.com consumer No:002849(Ayodhya gas agency, Kozhikode, Kerala, India) I have booked for a new refill cylinder on17.3.2015.by online.I have not get new refill cylinder even now.I humbly request you to that to solve this problem. Thulasi.M
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                                    Santosh Kumar Pateriya
                                    from Moga, Punjab
                                    May 3, 2015
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                                    Address: Jhansi, Uttar Pradesh

                                    Respected Sir, I have got booked for Home Gas Cylinder Delivery under reference No.[protected] at Raj Gas Service Civil Lines Jhansi. My Consumer No. 19272 & PGID[protected] and DGCC No. 1801661. Kindly issue instruction to the Distributor for delivery of Gas Cylinder immediately and oblige me please.
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                                      ramaiah.perala
                                      May 3, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      Hi, My name is P.V. RAMAIAH with consumer number 33386, Gas delivered from SAMPALLY GAS Erragadda on 10days back. he opened the cylinder cap and delivered to watchmen, Even gas weight also seems reduced. Watchman and Security rejected to take, but he forced and put the gas cylinder in my home. At that time i am in office. I have called so many times to SAMPALLY Gas office, but they didn't take any proper action. Please take proper action and deliver new cylinder. Thanks and regards, Ramaiah, [protected].
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                                        PAWAN GOFE
                                        from Aligarh, Uttar Pradesh
                                        May 3, 2015
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                                        Dear Sir, This is to your kind notice, that one petrol pump named M/s kapoor Motors company at kapoor company Moradabad Distt Moradabad operated unethically without security policies . These petrol pump fuel tank established on the main Road without policy and procedure. A Lot of daily passenger passage on the road near by petrol pump and established machine 1 meter distance of Road . Moradabad administration already closed and cancelled NOC s similar pumps but one above named pump why operating on the way . In favour of Public and save of life of please dismissing NOCs letter to the pump and take necessary action regarding shift pump another location. Following work is highly favourable in Moradabad publics. Being a social worker same matter bring to your kind notice is my moral responsibilities .So you are requested please take matter on priority basis . Some of the following point are summarise for checking - 1. Its fuel Tank on the highway and main market busy area so please check PWD NOC as per present situation. 2. It daily created traffic jam problem and a high label problem of Air & Noise pollution. 3. Pump vehicles unload on the way and created problem Possibility of explosion so please check Fire NOC as per obtaining NOC Rule of Fire Department. 4. Pump display shows wrong density of fuel. 5. During Oil filling Possibility of explosion. 6. Operator at filling station are very unprofessional and Possibility Loss of life and property. 7. Sell petrol and diesel adulteration. 8. Filling pumps are un-calibrated. Kindly take necessary action against the petrol pump and make a vigilance search against it. Kindly acknowledge my letter and oblige. Please let me inform about the actions taken against him by you. Thanking you Regards Pawan Gofe Moh A 54 Asiyana first Mordabad-244001 MPANG/E/2015/03061 MPANG/E/2015/03090
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