Bharat Petroleum [BPCL] Complaints & Reviews

Dear sir/Madam, I had applied for new gas connection online no.17114718 and after that i went to amardeep gas agency, gms road, dehradun with document, but when i asked for new connection charges then they replied that its amount to Rs.8910 where as i have seen that it amounts to Rs.3690 online, but they are telling me that it include hot plate and other items which is compulsory to buy, then i ask to manager his replied is also same, they are forcing me to buy hot plate etc. then i had to cancel my new connection but sir iam in need of connection but their rude behaviour insist me in cancelling request, so at last i request you to kindly resolve my problem, otherwise i will collect evidence and make complaint in consumer court.

My consumer number is 26787. i received my cylinder at[protected]. my cylinder is leakaging, wenever we fix the regulator it opens with a huge sound. so we cant able to use the cylinder still now. i made lots of complaints to the agencies. but still we did not receive any response from the agency. my agency name is sri jayadevi bharat gas agencies at minjur, thiruvallur district.

I work for a software firm located at Gachibowli, Hyderabad. I stay at LB Nagar and I daily travel on Two Wheeler. While travelling from Gachobowli to LB Nagar via Mehdipatnam, I often used to get fuel at a Bharat Petroleum fuel station which is located at ShaikPet Nala (opp to President Garden Function Hall), after crossing Narayanamma Engineering College. I usally buy fuel for Rs.300/- and when ever I visited this particular petrol bunk, I used to say 300 and the guy working there pours petrol of Rs.50/-. Then, I used to say its 300 and the guy says sorry and pours petrol for remaining 250. At first I thought that this is by mistake but soon realized that something is wrong as this happened for almost 8 times. Then I requested my friends to go to this station and test. Even they experienced the same and every one reported that they didnt even get mileage even for half the amount. I usually gets a mileage of 75 KM Per Rs.100/- of petrol. When I tested this, I didnt even get mileage of 45Km per 100rupees and I have tested this thrice, before posting this. I have now realised that the fueling forFirst 50 rupees petrol is purely acting and they are managing it some how. Now, I request people who pass by Shaikpet Nala (Mehdipatnam) to avoid this petrol bunk so that you people can save few bucks. Also, you can test this if needed but once done, take necessary actions.

I am shashank maheshwari from meerut (u.p) as a consumer of bharat gas. By mistake I am wrongly clicked Give up subsidy february 2015. i am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer Name : shashank maheshwari Consumer No. 44556312 LPG ID:[protected] Contact No. [protected] Email : [protected]@gmail.com consumer type: Domestic Distributor: brahma jyoti bharat gas agency, meerut, uttar pradesh. Pin : 250004

I am shashank maheshwari from meerut (u.p) as a consumer of bharat gas. By mistake I am wrongly clicked Give up subsidy february 2015. i am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer Name : shashank maheshwari Consumer No. 44556312 LPG ID:[protected] Contact No. [protected] Email : [protected]@gmail.com consumer type: Domestic Distributor: brahma jyoti bharat gas agency, meerut, uttar pradesh. Pin : 250004

shabbirhussain g. lakhani ahmedabad consumer no. 79535 distributer name vinay gas services distributer code no is 118222 I have three time submitted our complain online bharat gas compny about this matter with my all document and manually to the distributers Vinay Gas services but till this date our problame is not solved. distributer said to us you are out of subsidy there for u are not able to received subsidy and gas cylinder. with bill the send gas without bill to me and dealay. so please help to us and involed to us in subsidy scheme. our complain no. is 512925 dt. 6/3/2015, 652838 dt.5/5/2015and 669037 dated 6/5/ but till this time not solved. there fore i am mantally and physically tired. please helpfull to me and solved our probleme thanking you s. g. lakahni.

I booked Bharat gas re-fill on[protected] vide booking Reference No.[protected] in respect of my Consumer No.S-23570 with Shiva Gas, Gandhi Nagar, Jammu.The LPG refill was delivered to me on 15/05/2015 but the Subsidy portion (DBTL) has not yet been credited to my Savings bank account number [protected] having IFSC Code JAKA0ERAILH with The J & K Bank Ltd.Rail Head Complex, Jammu.My LPG ID is[protected]. Moreover the distributor of the Gas Agency namely M/S Shiva Gas is providing only Manual billing to the customers and not Computerised billing which he is required to provide. The above noted issues may please be resolved at an early date. (Avtar Singh Sambyal) Mobile No.[protected]

I booked for gas refill on 6 April as it was not delivered till 20 April. So I requested for refill through IVR again on 20 April. Till date its not delivered and daily I use to hear same excuse like "today it will be dekivered for sure" and some times no proper response From them and they disconnect Often with no response. I am using this bharat gas (Mahalakshmi enterprise, indiranagar)from 2010 and most of times I have faced same issue. Over all very bad service.

I booked for gas refill on 6 April as it was not delivered till 20 April. So I requested for refill through IVR again on 20 April. Till date its not delivered and daily I use to hear same excuse like "today it will be dekivered for sure" and some times no proper response From them and they disconnect Often with no response. I am using this bharat gas (Mahalakshmi enterprise, indiranagar)from 2010 and most of times I have faced same issue. Over all very bad service.

dear sir, i have kindly inform you that i m booked my LPG gas 05/05/2015 but now after one 10 days i have not received my booking order today i m really disappointed to bharat gas services so please help me and please send me my booking order my LPG GAS on my address my booking ref.no is[protected]

Dear Sir/Madam, I writing this with a lot of pain. I am owner of VW Passat 2007 2.0 TDI model, my car broke down on middle of Road yesterday(14th MAY 2015). I called for AMC Agency to check and they ordered for Crane company as Car was not at all starting. On investigation it was found that fuel filled on your Authorised Petrol Pump was with high amount of degraded fuel(kerosene), Details of Both petrol Pump I filled is as below: 1. Life OK Petrol Pump Bavla on date: 05th MAY 2015 2. Ishwar Service Center Petrol Pump on date:11th MAY 2015 my car needs replacement of fuel pump and fuel injectors which is costing around 90K+ for parts and addition to this labour cost. I would have fuel sample taken from it.

Dear Sir, I have received one cylinder on 11.04.2015 but my subsidy not received till date, Although my Aadhar card is active at LPG consumer & same as Bank my Aadhar no-[protected]. Agency worker said that we can not say why not you received subsidy. My LPG ID[protected] & Proof of documents attached here. pls help us Thanks & Regards Dinesh Kumar [protected]

Dear Sir, I am Jagveer Singh consumer of Bharat gas. By mistake I am wrongly clicked opt out of subsidy .I am not getting any subsidy then. I kindly request you to deactivate opt out of subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. Consumer Name : Jagveer Singh Consumer No.6187 LPG ID:, contact No. [protected] Email : [protected]@yahoo.com consumer type: Domestic Distributor: M/s.Suraj Gas Service Distributor Code : 118074

Sir, M. jaganathan Consumer no:5410 I already booked on 29.04.2015 booking no is[protected], 11.05.2015 booking no is[protected], still now i c'nt received cylinder now it self ( because delivery boy asked more money ( 60/- per cylinder) but i could not give, this is problem for delay) Per cylinder bill amount is- 614, i paid 620/- he need more money, per cylinder he asked 660/- why i pay more ? (Bharat gas agency, Gandhi nagar, Adyar, Chennai-20.)

SIR, I AM BHOLA NATH SHUKLA CUSTMER REFERENCE NO-7361, FACING PROBLEM WITH THE GAS CYLINDER DELIVERED LASTLY BY HOME DELIEVRY. IN THAT CYLINDER THE NOZZLE IS NOT IN PROPER SHAPE BECAUSE OF THIS MY REGULATOR IS NOT FITS IN THAT.I COMPLAINED MANY TIMES AT CENTER THAT IS SHALIMAR GAS SERVICES, CHOWK LUCKNOW, U.P BUT INSTEAD OF GIVING ANY SOLUTION OR TO CHANGE THAT CYLINDER THEY ARE TELLING TO CALL SANTOSH... I DON'T KNOW WHOZ THAT I CALLED AND...

TODAY EARLY MORNING 09.01 AM THROUGH ONLINE BHARAT GAS BOOKING SYSTME BOOKING REFFILE BOTTLE BUT NOT DELEVERD YET.INFORMING THEM BY TELEPHONE THEN TELL ME OK YOUR GAS BOTTLE IS BOOKING AND TODAY WE ARE DELIVERED TO YOU FOR HOME DELIVERY AND NOW WE ARE CALL THEM 04.00 PM AND ASKING FOR GAS BOTTLE NOT RECEIVED YET THEN TELL ME YOU HAVE BOOKING TODAY THAT'S WHY NOT DIIVERED TO YOU. COUSTOMER NO.07678 COUSTOMER NAME:MANOJ KUMAR HARIBHAI RATHOD AGANCY NAME:-KRISHNA GAS POINT, GANDEVI BOOKING ID:[protected] AT 09.01 AM through IVR system

This is to inform that the lpg delivery of bharat petroleum was due on 15th march, 2014. Its been two months since the expected delivery date but there has been no response from the agency. My consumer no is 6371. The proprietor is M/s jai durga gas service. Please look into the matter

मैं जब एजेंसी पर गया तो वहां पर नए कनेक्शन के लिये उनसे पूंछ तो उन्होने वहां मुझे मनमाने ढंग से मनमाने पैसे की मांग की। उनका कहना है की आपको कनेक्शन देंगे तो गैस चूल्हा लेना जरूरी है जबकि चूल्हा Optional होता है। उनका कहना है की बगैर चूल्हा के वो मुझे कनेक्शन नही देंगे ये सरासर मनमानी है इस पर कार्यवाही की जाए जल्द से जल्द कार्यवाही हो। एजेंसी वालो का कहना है वो चूल्हा के साथ नया कनेक्शन मुझे ₹6500/- में देंगे जबकि बिना चूल्हे के अलावा गैस सिलेंडर और रेगुलेटर गैस पाइप के साथ मिलाकर लगभग ₹2650 में कनेक्शन मिल जाना चाहिए जो की नही मिल रहा मुझे एजेंसी वाले देना नही चाहते । उनका कहना है की चूल्हा आपको लेना ही पड़ेगा और ₹6500 से कम में हम आपको कनेक्शन नही देंगे जो की सरासर गलत है और मनमाना है इस पर कार्यवाही हो जल्द से जल्द।

DEAR SIR MY CONSUMER NO.64258161 NAME SANTOSH KUMAR BOOKED GAS THROUGH IVR BUT WE HAVE NOT RECEIVED ANY CONFIRMATION MESSAGE. IT IS NOT A SINGLE DELIVERY AT EACH TIME WE ARE FACING SUCH PROLEME NOW WE ARE BOOKING GAS ONLINE EACH COLUME IS FILL BUT WHILE PROVIDE INPUT CONSUMER NO, WE SEE ON SCREEN CONSUMER NO IS NOT FOUND KINDLY CHECK AND CONFIRM US. THE DETAILS ARE NAME.SANTOSH KUMAR STATE:UTTAR PRADESH DISTRICT:DEORIA DISTIBUTOR:DEORIA GAS CONTACT:[protected]

I am having consumer no.43023 with BPCL in Kyamkulam, ALLEPPEY dt.KERALA. The new distributor m/s. Priyadarsini Bharath gas have collected from me rs.710, against a bill of 650. I would like to know how much company authorised them to collect for the delivery of cylinder with in 5 km. Also pl let me know how should I will claim for this excess money collected. B.Chandramohanan Thoovenathu Aswathy krishnapuram.690533 kayamkulam. [protected]@gmail.com mob.[protected]