Bharat Petroleum [BPCL] Complaints & Reviews

i had ordered gas connection online from my android device on 1st of April 2015. Order Reference No[protected]. Please refer to attached screenshot. When there was no show from distributor i visited on 8th April 2015 and i got the answer from executive of Devmogra gas agency that they will send it on the same day. Again after waiting for 2 days i visited on 10th April 2015 and i got the new answer that i will get it on the same day. Today its 12th April and when i logged in to my web portal, to my surprise, my booking date was on 10th April and there is no record of booking of 1st April. i checked it on my android device also, there was also the same record. I thought that we have control over our ordering, but it seems that distributor can change our order dates as per his convenience. if it is so, then its shameful for company like bharat gas. thankfully i had taken a screenshot while ordering as i do it & keep always till i receive connection. Please revert on this mail ASAP. related to my earlier complaint of delay in refill supply complaint no 614319 i also want to mention that office of devmogra gas agency is 6 to 7 Km away from my home. before visiting 2 times i called on all 6 numbers provided on receipt of gas at least for 1 hour prior to visit.all what i experienced is all numbers are either ringing or busy on other call. when i visited Devmogra gas agency again i tried to call on same numbers just to see why they are not receiving calls. and to my surprise all telephones ringer are at lowest level and staff ignores all incoming calls and they only use phones when they want to make calls. this is very much ridiculous and unprofessional. today is era of advance technology and higher standards of customer satisfaction by any company unfortunately we are experiencing old traditional unprofessional behavior by bharat gas distributor. i am sending all these mails with the hope that bharat gas will take a serious note on this and do the needful.

Dear Sir That i have applied a LPG CONNECTION WITH REF NO 15982889 But Sawarn Gass Agency is not issuing me a connection and they are using abuse words with me I am related with poor Family And i have unable to take legal action against Sawarn Gass Agency i have also filled other forms for new connection but they are not collecting my this forms from me

Bharat Petroleum Petrol pump in Indirapuram - next to Big Bazaar. Usual distraction technique of asking for phone number in a register just before starting. Then, told that the machine stopped due to malfunction after filling Rs. 99.1 worth of petrol. Reset the meter to zero again and then filled another Rs. 530 worth of petrol in my bike. Filled close to 10 liter petrol in my bike whose tank capacity is around 8 litres! They ultimately charged me Rs. 530 + Rs. 100. This cannot be just the attendants. The register and all other distraction techniques means that this is institutionalized. I was told by other residents in the area that this kind of fraud is very common on that petrol pump.

Sir, I am a defence pensioner. My Bharat Gas consumer No:- is 8822. Name of the distributor is Hindustan Gas Agency, Chennai 600 020. For LPG subsidy Link Account No[protected] of The Tamilnadu State Apex Co-operative bank Ltd (TNSC) at Thiruvanmiur, Chennai 600 041 had been provided. On 04/02/15 Rs 568/- and on13/02/15 Rs 194.68 had been credited in to this account. But the subsequent subsidy, an amount of Rs208.68 has been wrongly credited in to my pension account XXXX703568 of SBI, located at Thiruvanmiur Chennai 600 041 on 06/04/2015. Wonder how this change? I write this to request you to please go thru this and get my subsidy deposited with TNSC bank as was done twice previously. Thanking you. Regards, S Sambandam Apr 20 '15 [protected]@hotmail.com [protected] [protected]

There is only one petrol pump situated at Dando, Sanguem Goa which remains closed from 1:00 p.m. to 4:00 p.m. daily. As a result the residents of whole sanguem taluka are inconvenienced. They have to travel another 7 kilometers to Sanvordem just to fill petrol & diesel in their vehicle. Kindly take immediate necessary action.

Our consumer number is 107459. The regulator which has been supplied is functional but the black coloured turning knob has been broken due to substandard quality of the product. When i complained to the dealer he is reculuctant to give replacement for the same.

Dear Sir My name manoj sharma my gas servies from bharat gas serviec & my disibuter name Jagdev gas Servies In Chhearta Amritsar 143105 my consumer number is 68440459 . My Opted out Servies Active In My Account Please Help Me how to back Opted In Servies In My Lpg Id[protected] my mobile number is [protected] & Email Id [protected]@gmail.com

My name is Nabeesa Mohd Ali with consumer number 21135 residing at Sahar, Andheri east. From 3 months i didnt receive my subsidy and when i went to my nearest gas office they are giving all kinds of excuse and stating that i linked my aadhar card to some other bank account which is not true. They are not at all helpful since 3 months i am constantly going there but nothing seems to work out i cant put all the time running behind this. If i dont get any help from this complaint i would have to come down to the head office. Please help if you can

Hello, I am Suvankar Pahari, S/o- late Saroj Kr.Pahari, we have a LPG conneconnection of Bharat Gas, in the name of my mother . Kabita Pahari, However she has changed her name as Anju Pahari . Our consuumer no- 8304, Distributor id -461720, Griha Lakhsmi Gas Centre . For the salt 5 months i have submited all the needful document like, Name change cort paper of my mother, Adhar card no, mobile no, and bank account no, to the distributor for 3 times, but still now i am not able to bok my LPG through ivr nor by online as none of above mentioned document have been added to my LPG connection, status shown in online portal . If you kind enough, please let me know what should i do . Or should i take any other connection . Can you please take any action on this . Please revert by mail as son as possible . Mail id - [protected]@ymail.com, contact -[protected] . Or [protected] Thanks Suvankar Pahari

Dear Respected sir/ madam. I am a consumer of Bharat gas at prartik gas service Palanpur, Gujarat. My Name Ashokbhai Kesharbhai Bhatol My consumer no is-8670 and my LPG Id is-1 [protected] Please deactivate non-subsidy mode so that I am booking gas through subsidy mode. When I went to distributor and ask them why I am not got subsidy amount to my bank account then they told that you already select opt for out of subsidy mistakenly. then I find what was my fault I am Select opt out of subsidy by mistakenly. So, I request you to deactivate non-subsidy mode as early as possible. With regards Ashokbhai K. Bhatol CONSUMER NO-8670..Mo. [protected].

I liVe in Digha. Airoli, Dist. Thane. I have problem with Bharat gass distributer. They take more money for cylinder delivery. If refuse they threaten & don't home delivery. I also inform gass distributer but they also use bad word to me. Gass distributer name is Radha gas seevice, airoli

Sir, Please refer my consumer No.11600 in the name of MJ SIBIKUTTAN. My connection is with Preethy Bharat Gas Agency, Kodumthuruth, Kuthiathode, Alapuzha District, Kerala-688533. Ph.[protected]. An SMS received from BA-BPLPGb at 0513 Hrs on 18 Apr 15, mentioning that my LPG Cylinder against my booking No.[protected] has been delivered on 17 Apr 15. But the same has not been delivered to me yet after frequent remainders. I am staying with my wife and two school going children. We are fully depend on LPG for domestic cooking. Since last 02 days we are facing a lot of hard ship due to shortage of LPG. It is requested that, please intimate the present status of the LPG cylinder delivered by BP in my name on 17 Apr 15. And required corrective measures may be taken to avoid such practices in future. Delivery Boys Name & Mob. No.Mr. Babu - [protected] Thanking You. Yours Faithfully, Date: 19 Apr 2015 (MJ Sibikuttan) Place: Ezhupunna Madathil House, Ezhupunna South(PO) Kodamthuruth, Kerala - 688 537

Sita Ram jat consumer no.31603503 refill booked on[protected] booking no.[protected] not delivered till today suffering very much

Hi Sir, My LPG ID is :[protected] My OLD BANK ACOOUNT NO. [protected] (Central bank) with IFSC Code: CBIN0281466 I have closed my account due to some reasons, but when subsidy is being transfered it goes to same OLD Central Bank Account resulting in failure of subsidy transfer. Now I want to change my account to State Bank of India, but when I go to dealer they told me your account is already linked with Central Bank account, we can not help you. Can you look into this and please help me to solve this issue and get my subsidy.

Respected sir and mam.I am Akhilesh Kumar from House No.1035, Gali no.6, Kapashera new Delhi-37 before six -Seven month after gas subsidy I do not getting So please cheque my A/c & active my Subsidy Mode. We have Last Three Complant Reffrence Number-330574, 445385, 612093. So please check my account my consumer id no. Is 60447234. My registered mobile no. Is [protected] sir please check all details And solve problem .

respected sir and ma'am i am jawahar prasad from chunar mirzapur uttar pradesh before three momths after gas refiling subsidy amount is not added in my account my consumer id no. Is 64170308. My registered mobile no. Is [protected] sir please check all details And solve problem .

Sir, Till last three months I have complained the subject matter. I have informed that the amount transferring you to my closed bank account and I requested to send the same to my current bank account with AXIS Bank ltd. Khar Branch a/c No. [protected]. I have already linked my aadhar number with Axis Bank. Kindly amend the bank details in your system.

sir, this is very bad response by the LPG Bharat gas supplier (shop no-8, 9, Nagar market, tanki road, badarpur, new delhi-110044) in supplying the gas cylinder. I have booked my cylinder three times on[protected],[protected] & on[protected]. and the supplier don't even picking the phone when i trying to call them[protected] at 06:00 pm and many times in past days). sir i request you to please solve this complaint as soon as possible. we have in very bad situation from last one month due to the delay in the supply of gas cylinder. please solve the problem as soon as possible and provide us our cylinder as soon as possible. we are very thankful to the agency. other wise in very pathetic condition i have to go to the consumer court for the further process. thanks Shri. Devi Consumer No. 15348 Add. = H. No. H-93, Hari Nagar Ext. Saurabh Vihar, Badarpur, New Delhi-110044

They cheat consumer's and refused to quantity check in ltrs as well.. rude and unhospitalized behaviour Request to cancel the licence of such illegible dealer. Fuel Station Address : Near Mayur Viahr Phase - I, New delhi Nearby Metro Line New delhi - 110091

Dear Sir/Madam, Me Mrs Manjula Bhaskar Panda, Consumer ID 51100791 with your distributor Devmogra Gas Agency -- received refilled cylinder on 2/3/15, for which i received the bill of rs. 629/-, I paid 630/- in cash. But till date I have not received subsidy amount in my account which details and aadhar no., I have already provided to your distributor, and once in Jan 24/1/15, I received also subsidy amount in my a/c. Now for the March delivery's subsidy, I checked in my account, then, even though I am staying at Bhayander, I personally visited there at Mira Road on 11th April'2015 and complained about non receipt of subsidy amount, to Mr Prabhakar, who is looking all these matters. He checked in his PC and informed me its not done by company, just check after 2 or 3 days. Still I told him as it was cash payment, why company will interfere, and should we have to follow up for subsidy each and every time, why it is being so delay to make refund of subsidy, still he replied the same, just look into your a/c after 2 or 3 days. Second thing we have booked the cylinder on 31st March 2015, till date we have not received it. Can you please let us know the status of both the things. And its my query to you too, does we have to follow each and every time for our subsidy amount Thanking you, Yours faithfully Manjula B Panda