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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Nov 1, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 155

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V
vishesh16
from Delhi, Delhi
Apr 12, 2015
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Today on 12th Apr 2015 I got petrol for my bike from BP Indirapuram, Ghaziabad. I asked the guy to fill the tank completely. However, he fill the petrol for Rs. 200.14/- only and then when I reminded him to fill the tank completely, he continued to fill the tank. Thereafter he asked for Rs. 790/- . However, the meter was displaying Rs. 590/- only. When I told him it was 590/-, he said he had already reset the meter after 200.14 (which I highly doubt) and said that since he had fed Rs.200/- in the machine, the meter would be set to zero automatically, so I paid 790/- and left. But I have a doubt, if he had fed 200 in the machine initially how did the machine show me 200.14 and not stop filling after 200.00? Therefore, I want to see the complete transaction details of the petrol despersed at that time and the amount charged for the same. Further on asking for the bill for this transaction, they gave me a bill of Rs. 800/- instead of Rs. 790/- . I wonder why ? Details of Petrol Pump: B.P. Indirapuram, Aditya Mega City, Vaibhav Khand, Indirapuram, Ghaziabad. TIN : [protected] Book No. : 2 Cash Memo No.: 6858 Date: 12 April 2015 Time: 22:10:41 (Payment Made by Credit Card) .
Complaint marked as Resolved 
Verified Support
May 13, 2015
Bharat Petroleum [BPCL] Customer Care's response
Dear Mr. Vishesh. We are extremely sorry for the inconvenience caused to you. Please send us your Registered Mobile Number or Consumer Number and registered email ID, so that our Customer Care Team can serve you better. In the mean time, you may also like to call Bharat Petroleum Smartline[protected] for immediate support. You can also log in the specific details at www.bharatpetroleum.in.
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    karan chatwani
    from Bengaluru, Karnataka
    Apr 12, 2015
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    name bharat chatwani id no 4416 dhuliyan sital gas murshidabad west bangel pin no 742202 ami gas pachina ainoto vabe ami 12 mase 12ta gas pai kintu 1 yers 9ta peyechi amar last boking date 29/03/2015 kintu ami akhon projonto gas pachina amader ke 48 hors modhe peajabar kotha rulls regolesn anujai
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      P
      Pramodpaleri
      from Okha, Gujarat
      Apr 12, 2015
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      Dear Sir, Consumer No: Pramod Kumar Paleri. Bharath Gas Consumer No: 20737. Name of the Gas agency: SRI KRISHNA GAS AGENCY. Distributor Code : 100435. Address: No. 8, Kasi Viswanatha Temple Road, Opp. Balaji Theater, Vivek Nagar, Bangalore - 560 047. I had booked for Bharathgas refill on 25/03/2015 and the refill booking no was[protected].I have received a message on my mobile from DM-BPCLMS on 01/04/2015 that my LPG cylinder was supplied on 30/03/2015 which was not happened on that date. I contacted personally to my gas agency on 07/03/2015 and simply they have issued a Tax invoice and told me to collect the cylinder from the transit area at the roadside at Austin town and i collected my cylinder on 07/04/2015. When i reach my home i found that the cylinder supplied was under 2015 batch 1 out of 12 according to the tax invoice.In this i have lost my eligible cylinder supply under last financial year. I request you to please investigate this matter and do the needful. Thanks & Regards Pramod Kumar Paleri
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        R
        Radhesyam Rathore
        from Bhopal, Madhya Pradesh
        Apr 11, 2015
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        Address: Dhar, Madhya Pradesh

        Dear sir, /madam We are not received subsidy my wright A/C No. [protected] My Name Radeshyam Rathore my Consumer No.44172363 Adhaar No.[protected] Distributor No.118466 Vinay gas agency Pithampur set.No.1 Disst.Dhar (M.P.) Dear sir, P/l help me our subsidy transfer another A/c No.xxxxxxx9392 please refund my subsidy amount my wright A/c Regards Radeshyam Rathore Mo:[protected] Mail:[protected]@gmail.com
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          P
          Pankaj Singh.
          Apr 10, 2015
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          Address: Gautam Buddh Nagar, Uttar Pradesh

          Consumer No. 66308910. Order date :[protected], Order No.: 5874. This order is not delivered yet but they have marked on the portal that cylinder is delivered. Many times and since long time I am trying to get refilled cylinder but they cancelled my order and after complaint they marked delivered instead of cancel. Distributor JAI HARSH BAHUGUNA GAS AGENCY, Noida- 201301. Pl. look into the matter so that I can get refilled cylinder at my home as I have to buy from market at high price.
          Pl. take action.
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            rakeshme
            from Naugachhia, Bihar
            Apr 10, 2015
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            Address: East Singhbhum, Jharkhand

            consumer name and no.Rakesh kumar con. no- cg-9110 I have fill the form 2 for subsidiarry to link my bank acccount no on date 31st march till now it didnot link with my account they make pretends all the time. pls consider my issue. Distributors code cc431875, city gas service, 22, cross road champa nivas sidhgora po- agrico city jamshedpur state jharkhand Regards Rakesh kumar [protected]@gmail.com mob-[protected]
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              B
              baithalu
              from Delhi, Delhi
              Apr 10, 2015
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              Address: Karnal, Haryana

              I, Dr. Rubina K. Baithalu, having Bharat Gas connection, Karnal but facing a huge problem regarding recieve of Gas cylinder. This Gas Local agency is not able deliver the Gas cylinder even after 10 days of booking and on asking about the problems, agency persons showing very irresponsible and careless attitude towards consumer complaint. So keeping in view all these problems faced by consumer, i, personally appeal that strict action must be taken to solve problems faced by consumers. Thanking you
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                Rama V
                from Bengaluru, Karnataka
                Apr 10, 2015
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                Address: Bangalore, Karnataka

                Consumer No 36246 I received my refill cylinder via OR NO 790. The delivery boy demanded a Rs 30 tip. When I said it is not mentioned in the bill, so please get it mentioned in the bill and I will pay delivery charges ! He counter that by saying, it is also not mentioned that it is a free service, so better pay or else I will not deliver your cylinder and you can go to the distributor and pick it up yourself! When I refused saying 'please get it included in the bill and I will pay', he threatened me with non-delivery of refill from the next time! All this when he had left the refill cylinder on the ground floor with the security and not even brought it up to the 3rd floor in the elevator! Please ensure that the delivery/ service charge is mentioned in the bill! If not please ensure that your delivery boys do not threaten and demand a delivery charge! You expect us to give up subsidy, but first please make your refill booking and delivery a stress free process! If you can't have delivery boys not behaving properly then why should I give up susbsidy??
                Same incident happened with me, when I protested against the extra charges. In my case, the delivery boy charged extra around Rs. 12/- for delivery about which it is nowhere mentioned in the bill!!!
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                  ani methu
                  from Mumbai, Maharashtra
                  Apr 10, 2015
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                  Since last 4 months i am trying to change may father's name (S Hanumanta) to my Mother's name (Leela Sabanna Medigiri). My Consumer No is: 51093475. as My Father Has been late at 3/09/2011 so we enable to link our adhar card for further registration. So i want to change the name of my father to my mother. and we enable to get gas cylender battla. so please i request you do complete this process at your end. Our Old Consumer No: 7817 thanking you, [protected]@gmail.com
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                    ramydv
                    from Noida, Uttar Pradesh
                    Apr 10, 2015
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                    Address: Gautam Buddh Nagar, Uttar Pradesh

                    Respected sir/ madam. I am a consumer of Bharat gas my agency chitra gas service noida uttar pradesh My consumer no is- 44755 an I am Create a LPG Online Cnsumer ID User Name mnkumar and then Due to wrong click on "opt out of subsidy option", It has been activated. I complaint against this thrice to the agency on which they replied it will get deactivated from 1stApril.2015.. But till date it has not happened.Now the agency is not accepting my adhaar card xerox and bank details also . Please help me on this & change...
                    Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online


                    Consumer No.:64268056
                    Consumer Name : ashutosh kumar giri
                    Distributor Name: Jai maa Enterprises revelganj saran bihar 841315
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                      Vj Vishal Singh Rajput
                      Apr 10, 2015
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                      Address: Kolkata, West Bengal

                      Sir... the officers out here in Shyambazar are harassing customers... I booked my gas on 26th March... but they cancelled it saying that all bookings before 1st April has been cancelled... n they rebooked it on 2nd April... everyday when I come.. they say me to come on next day.. now they say I'll get my cylinder after 12 days... today is 10th April... sir we r buying food since last 4 days... when will I be cured of this problem... why is. bharatgas harassing its customers...??? I'm an old customer of this company!!! Isn't there any rules?? sir for how many days will we have to buy food.
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                        karan chatwani
                        from Bengaluru, Karnataka
                        Apr 10, 2015
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                        Address: Kolkata, West Bengal

                        Dear sir/mam, the bharat gas agency(Sheetal gas agency)in our town(Dhulian, mushidabad.west bengal) are not being able to deliver gas on time.We are being asked to pay extra money(black money) to get it.there is no fixed dealer of this agency.we are just rotating from one person to another(shyamal jha, ramesh memani, arup rai, mr.jadav, mr.chandi, mr.bappa etc.)we the comman man are ignored and are facing many problems.as per the rules, we should get cylinder within 48 hours, but we are not getting it.they are doing this fraud practises under their supplier in durgapur. Hope you may take serious action against it. Yours faithfully Bharat chatwani
                        Dear sir/mam, the bharat gas agency(Sheetal gas agency)in our town(Dhulian, mushidabad.west bengal) are not being able to deliver gas on time.We are being asked to pay extra money(black money) to get it.there is no fixed dealer of this agency.we are just rotating from one person to another(shyamal jha, ramesh memani, arup rai, mr.jadav, mr.chandi, mr.bappa etc.)we the comman man are ignored and are facing many problems.as per the rules, we should get cylinder within 48 hours, but we are not getting it.we are not getting 12 cylinders in a year as per the rules made by the centre. they are doing this fraud practises under their supplier in durgapur.if we do not get gas cylinder in 48 hours, we gonna start a mass public movement.
                        Hope you may take serious action against it.
                        Yours faithfully
                        Bharat chatwani
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                          drharsha
                          from Ahmedabad, Gujarat
                          Apr 9, 2015
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                          Address: Bangalore, Karnataka

                          hi, since two days we have gas leakage smell, when we try 24 hours emergency support, no one picks call !!! even the local office staff number tried no one picking... they are very care less on emergency... they should compensate this and realize the value of emergency calls... consumer number 21821 in the name of meenakshi
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                            goI
                            from Raipur, Chhattisgarh
                            Apr 9, 2015
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                            Address: Bhopal, Madhya Pradesh

                            15 year se vineet gas agency address par cylinder deliverd nahi karti or godawon se cylinder le ne par bhi dilevary charge leti hai.please meri help kare other wise i go to consumer fouram. Agency name- vineet gas Consurem no.-602944 Disributor code-118101 Naresh [protected]
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                              ishan2011
                              from Delhi, Delhi
                              Apr 9, 2015
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                              Address: Ghaziabad, Uttar Pradesh

                              Dear Sir/Madam, Please note that we are regular customer of Bharat Gas as per booking we are booked OPT (Out of Subsidy) by mistake. Kindly note below following details of My Gas connection. Consumer No.:23403 Consumer Name : BRIJ MOHAN Distributor Name: KAMLA GAS SERVICE, 2nd NEHRU NAGAR GHAZIABAD( U.P. ) I am totally disappointing from bharat petroleum LPG concerns responds. I have checked online portal and found that non-subsidy consumer service activated on 20th Dec, 2014. I humbly request you kindly de-active by wrong booking OPT Scroll of Honour.
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                                P P thomas
                                from Ernakulam, Kerala
                                Apr 9, 2015
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                                Respected Sir/ Madam, My Consumer No. is 17607 and the booking order ref.No.[protected] dated 01.03.2015. For the last two whenever I enquired the status about the booking the repeated answer is giviing your distributor cleared up to 28.02.2015. Then expected that the distributor will deliver the gas in the next day.At last today I contacted the distributor (Rose Flames Kochi.Tele No.[protected], 2102040, 2102041) they are telling that no supply of cylinders today. Then I contacted your customer care centre[protected], that madam fired me like me anything and telling that it is not her duty to distribute the gas to the customers. Then I asked her Boss's contact number. Madam refused to give the number and disconnected the telephone. What is the use of providing this type of Customer Care Center to the public. Thanking You and awaiting your needful action from your side. with regards, P P Thomas, (Mob.No.[protected])
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                                  S Shree
                                  from Shillong, Meghalaya
                                  Apr 9, 2015
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                                  Address: Ranchi, Jharkhand

                                  I, Bikash Krishna Chail, Kali Babu Street, Upper Bazar, Ranchi; a consumer of Bharatiya Gas Services; Bharat Gas Distributor, Shop no.-2, Ganga Ashram, Kutchery Road, Ranchi-1, Jharkhand; is having consumer no.-744643.I have submitted all the required details of my Aadhar card and Bank Account number to the said gas agency in order to get the subsidy through the Bank into my bank account and I've been told by the distributor that my Aadhar no. has been linked to my account. Apparently, although I have taken 3 cylinders including subsidy amount, i.e, on 2.2.2015, 2.3.2015 and 6.4.2015, no amount has been found to be deposited as yet.Morover I've been informed by the bank manager that due to some unknown reason my Aadhar no. is not linked to my account.As yet, I'm deprived of the rightful subsidy.
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                                    Ganesh Durgapal
                                    from Mumbai, Maharashtra
                                    Apr 9, 2015
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                                    refill cylinder delivery not received but in system status showing delivered

                                    Address: Ghaziabad, Uttar Pradesh

                                    Hi, I have raised a complaint about cylinder delivery, I have book refill on[protected], and on[protected] it showed delivered, but till day cylinder delivery was not deliver to me. My complaint number- 585073. Their is no update on my complaint....
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                                    bansi8816
                                    from Gorakhpur, Uttar Pradesh
                                    Apr 9, 2015
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                                    Address: Bahraich, Uttar Pradesh

                                    Respected sir/ madam. I am a consumer of Bharat gas at Huoozurpr Gramin Gas Vitrak Gas VILLAGE HUZOORPUR TEHSIL KAISERGANJ 271872 Murli. My consumer no is[protected] and my LPG Id is-1 [protected].an I am Create a LPG Online Cnsumer ID User Name bansi95 and then Due to wrong click on "opt out of subsidy option", It has been activated. I complaint against this thrice to the agency on which they replied it will get deactivated from 1stApril.2015.. But till date it has not happened.Now the agency is not accepting my adhaar card xerox and bank details also . Please help me on this & change my LPG connection to subsidy category
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                                      CH Ramesh Babu
                                      from Attingal, Kerala
                                      Apr 9, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      I am Ch. Ramesh Babu. My Cust no. CX11524241. Vide bill no. [protected] dt 6-3-2015 refill was delivered to me. Yesterday when we tried to fix regulator, it was not possible since the cylinder valve of different dimension is fit to the cylinder. On our complaint, the distributor deputed technician, who declared the cylinder is defective inview of improper valve fit to the cylinder and informed that he will arrange replacement. But, replacement of cylinder is not done till this second inspite of calling the distributor contact no.s several times. Due to non availablity of cooking gas we had to plan our food from hotel since yesterday. We request you to intervene and resolve the issue immdediatley without further delay.
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