Bharat Petroleum [BPCL] Complaints & Reviews

Sir In am a LPG consumer in meerut - U.P.. My name is Atul Garg. My consumer number is 15549. I get my LPG reffil from M/s Abha Gas Agency, Sir on telephonic booking facility i have had booked my refill on 7th March. Today on 26th March they have still not delivered my refill. On Enquiring it from M/s Abha Gas Agency They are not giving satisfactory answer. The Hawkers of M/s Abha Gas agency are opnly selling refiil in BLACK @ Rs800.00 Per Refill in open market. Sir i Consume 2 Cylenders per month in my household. Goverment of India says subsidy on 12 Reffills. OK Done cant i get more reffills. Let Govenment pay subsidy on first 12 or what ever the rule / law may be. But rest refills that i need shall i have 2 purchase on black ? Please look in my compaint Atul Kumar Garg 0 - [protected]

Complaint /e-mail Sir, I am consumer of domestic gas registered under Kitchen Care, Shakarpur, Delhi vide consumer No.14657/4319071, but, despite my request subsidy not credited in my bank account regularly. You are requested to please look into the matter and advice to concern authority to transfer subsidy in my Account No. [protected] Indian Overseas Bank, Preet Vihar Bracnh, Delhi and inform accordingly. Thanks & Regards Bishan Kanti M. [protected]

My gas connection number is 8204 and my agency is Manvir Gas Agency, Bhajan Pura, Delhi. Agency is refusing to send the gas cylinder, reason given by them is that we have not submitted Adhar card. Are there any instructions issued to these agencies that customers who have not submitted adhar cards will not be given the gas cylinders? Basically, the problem is we have the connection on the name of Kishori lal Sehgal who is my grand father. We do not know as to why the name of connection owner has been changed automatically by agency to Kishan Lal. We have requested the agency a number of times to change the name of owner to Kishori lal Sehgal. We have submitted the ID proof & all other documents of Kishori lal Sehgal to get the name changed however the name has not been changed. We can submit the adhar card of Kishori Lal Sehgal only. We do not know Kishan Lal. How we can manage to bring Kishan Lal's adhar card. This is the reason why we have not yet submitted the adhar card. There are delays & negligence on the part of agency because of which we are suffering. Please help us in getting the cylinder issued by the agency & also help us in getting the name of owner changed. We have the original connection book which is given to customer when new gas connection is issued to him. In that connection book, owner's name is Kishori Lal Sehgal. Thanks.

Dear sir
I have applied for new lpg connection. My booking number is 16131121. I have called to your distributor on 25 march for submitting the documents. I am sorry to say that I have been disappointed by his response. They have refuse to accept the documents. The agency name is HLRDC BHARAT GAS. It is located in 2J-129 NIT Faridabad. The agency no. is 164634. I do not know what to do? I hope you will pay attention on it and do the needful for me.


Thanks and best regards:

sanjiv kumar

Hi sir I have updated my aadhaar number to my icici bank account and Distributor but when i checking my profile on bharat gas website there is no bank details and in Pahal status its showing that aadhaar is not linked to my bank account. While i contacted to ICICI bank customer care he said that your adhar is alredy linked for your request id SR[protected].

My Bharat Gas distributor's code is 451831. It's office is in Vivekananda Road, Kolkata. They never send gas cylinders in time. I always have to ask him by going at their place, they never receive telephone also. The delivery man they send is also very bad . He always shouts and never listen to my side. My consumer number is 5148. please take specific action against the distributor. He has harrased me a lot. I have decide to change the place/ branch of Bharat Gas. I booked my cylinder on 28th feb but they did not sent the cylinder uptill now.

Sir, my NAME IS YERRAGUDI VENKATA LAKSHMI consumer no is 30505 with PRATEEK ENTERPRISES, BANASWADI, BANGALORE -560043, Advance transfered a/c is not mine.I am not submitted stata bank of india a/c details(A/C no;- xxx2337).I reqwest you pls give details of this a/c(ie a/c no full & branch), because i want to know this a/c details. I HAVE SUBMITTED VIJAYA BANK DETAILS on 9.3.2015.Pls do needfull.

Sir I am consumer of Himachal Pradesh used to purchase gas from shards gas agency from the Takoli counter. today when i visited the counter your sales girl act a way that I got shocked .she said that the cylinders are limited and asked me to leave the place in abusive way. Sir I think this is not fare and public is paying for gas not for getting insulted by bharat gas sales people. So I am writing this complaint sir pls check the matter of sharda gas agency banjar, branch office NH 21 CHANDIGARH MANALI HIWAY TAKOLI NEER SUBZI MANDI TAKOLI REGARDS PAWAN KUMAR VILLAGE NAU, DISTT MANDI HIMACHAL contact [protected] Mail pawan. tunnel [protected]@yahoo.com

Dear Sir, I am a consumer of Bharat GAS and my Consumer No. is 014269.Omkar Mahila Grahak Sah.Sanstha Ltd.Saphale, Distributor no.371791 I had booked for Home Delivery of cylinder online on[protected] But till date, I have not received my refilled cylinder from the distributor. When I asked the distributor regarding the same, their representative told me that 'You have to take delivery from our office or godown", no delivery person available with them . It is to be noted that this is not the first time I am facing such type of problem from the distributor. Hope I get solution to my problem from your end. Thanks.. .

I HAVE GOT FILLED CYLINDER OF BHARAT GAS DEALER FROM UDAIPUR DISTRIBUTOR FROM M/S.BAPNA GAS DISTRIBUTORS VIDE THEIR CASH MEMO NO.155006 DATED 19.3.2015. I HAVE RS.634.50. ON ENQUIRY THE SUBSIDY AMOUNT IS NOT YET TRANSFERRED. KINDLY CONFIRM HOW LONG I CAN EXPECT THE SUBSIDY AMOUNT OF 211.18. PLEASE CONFIRM TO ME BY RETURN MAIL. MY MAI LID IS : [protected]@rediffmail.com PLEASE TREAT IT AS MOST URGENT. PLEASE SUBMIT THE SUBSIDY TRANSFER DETAILS IMEDIATELY S.S.NAIR

Sir I requested, it is my mistake online open account, but i no sir please release my subsidy cont. to distributor, but he said also do not i am he said to new connection Uttam Wamanrao Gaikwad Bhayag Laxmi Nagar Basmath Road Parbhani 431401 Gas No. 11787 LPG ID 1 [protected] Adhar No.[protected]

hlioo sir my name is bhanu sharma and my bharat gas consumer no is 53851245 and i have been trying to book my gas since november 2014 yet unable to book even been to distributor so many times and gave the writtern appplication.yet problem is still not sort out, pl do something.

Hi, I am customer of Bharat Gas (Bharat Petroleum) from more than one year. This time I have booked my cylinder on 22-March-2015 and he delivered me on 24-March-2015 but with 3 kg less weight. I told him to give cylinder of accurate weight but he try to give me another cylinder which is also having 2 kg less weight. I told him to give accurate weight then he told me that there is no cylinder which is delivered by accurate weight. Each cylinder is having at least 2kg less weight. I told the delivery man that I will ask about it with gas agency but told me that where ever you want to go you can go. And he told that he doesn’t care about it. He returned with the cylinder and doesn't give me cylinder of exact weight. I have called the gas agency but he deny to write complain and told me that accept your cylinder and don’t make it an issue. My details are as follows: Consumer Number: 61645084 Consumer Name: BANKETESHVAR NARAYAN Booking Number:[protected] Gas agency Name: Shobhagya Gas Agency (D -1/239, New Kondli, Delhi-110096) Company Name: Bharat Gas (Bharat Petroleum) Issue: Accurate weight LPG cylinder not yet delivered. Mobile No: +91 [protected]

I have gone to Ratan Enterprises, on 11th of march 2015 Pune to purchase new connection. They kept me waiting for almost more than 1 hour. Afterwards when my number came, they started processing my application. But, as soon as I opted not to purchase the hot plate, they stopped processing my application and send me to another table, which in turn instructed me to write an application to Ratan agency about sending any technician to inspect my hotplate currently available with me.It's 7th day, but I am still waiting for their technician. When I tried to call on their provided contact number, No one picks phone and it keeps on ringing. Please let me know, when the technician from Ratan agency will come to my home for the hotplate inspection. Ratan agency employee instructed me that unless and until technician gives OK, I am not able to pay for the new connection which in turn prohibits me to take the new connection. Please help me to get the new connection by sending any technician to my home.

Hi,

There is Bharat Petroleum Bunk in service road, HRBR layout 3rd Block, HBR layout, Bangalore-50043. The people in the petrol bunk cheating everyone like anything with their fraud techniques. The guys filling fuel tried to cheat me and my friend today. My friend was handing over the card to the second guy taking the payment, he said card is not working. Though my friend got distracted for a second I was watching the pump meter, the guy filling fuel stopped the machine at around 1500 and manually typed the 2000 that was to amount to be filled. Everything happened in 1 or 2 seconds. Those People divert you by telling something when we watching the meter, in seconds it will go from 400 to 1000rs and they say its over as you said.When we ask about show the meter reading and all they never give and even they come on us to fight. Its not only for me there are so many people getting cheating daily. Please try to take action as soon as possible. Definitely one day this will become big issue. I am expecting some proper action on it. I can go and fill in any other station for it. My Intention is not to allow such people in the society like this and getting suffer lot of people like me. So I am raising the complaint. Hope this will taken care. Rite now i have not recoreded the cheating.Next time sure i will purposely go there and get this recorded and share it to society through social media.

Thanking you for the support in Advance.

Dear Team My Consumer Number is 52579 i have submitted all required documents as well as I received cylender also on 5th Mar15 but subsidy against this Cylender not transfer in my bank. I have submitted form 6 also in 2nd visiting in Branch. Please do confirm will be do or not. Regards Hemant

Sir, My Consumer No. is 40331. My Distributor is Sai Krupa Gas Agency in Ashok Nagar, Chennai. I have booked the cylinder two times and i have not recd. the subsidy. After enquiring with agency they said my Aadhar no. and bank account no. is linked with some one and the subsidy was credited to them. Again I have given the proof to link the correct no. I have gone to the agency to check whether Aadhar no. was updated, but no is responding.

Consumer No.- 4963 I have already submitted and duly completed all formalities regarding LPG Subsidy. Also, received first sms dated 24/01/2015 of the same. I have booked for LPG which was received on[protected] but I have not received subsidized amount till date.. I have receved aadhar no AGANCI SUMIT 29/11/2014 Not action bharat gas customer care online complanit no -554820, 558634 How this can be possiblethis complaints consumer get resolution subsidized amount regularly. Thank You customer [protected]

Dear Sir/Madam, Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy). Consumer No.:65187663 LPG ID :[protected] Consumer Name : Periyasamy V. Distributor Name: Sri Gowri Dhurga Gas Service, 271, Kongu Main Road, TIRUPUR - 641607. Ph :[protected] DIST CODE : 114608 DPR No.: 847028 I am totally disappointing from bharat petroleum LPG concerns responds. I humbly request you kindly de-active by wrong booking OPT Scroll of Honour. Thank you.

I dhruvdev prasad having consumer no. 62081187, unable to get LPG since last two months due to distributor's irregularity. My distributor is providing my LPG cyllinder to someone another and updating my status delivered on computer but i am unable to get any LPG cyllinder since lasy two months. Distributor's name -RAMESH BHARAT GAS, Salempur chouraha Bhatpar Rani, deoria