Bharat Petroleum [BPCL] Complaints & Reviews

sir, My self satish kumar booked gas on 24.02.15 vide booking no.[protected] but i am sorry to say that 21 days has past still i have not received my gas. Personally i was visited to sunny gas agency. but they refuse me and said that forget this booking if you want to gas, again rebook your gas.I have already been deposited my Bank details along with ADHAR. Now i am going in very critical condition without gas. i requested you please resolve my problem at earliest basis and teach to agency personnel that how handle a customer. Thanking you, SATISH KUMAR CHAUHAN B-II, 349, 350, RAGHUBIR NAGAR, NEW DELHI-110027

I had booked my LPG on 9thFeb 2015 but the Banani Distributor, Gariahat, kolkata made changes on their own and booked on 7th March 2015. Till today the LPG that was booked on 9th Feb 2015 was not delivered to me. Even they have not inform us about the status of my booking. When I enquired about the status, they said they will deliver it within a day. This is happening since last 7 days. Please take necessary action urgently against the Banani Distributor of Bharat Gas urgently. My consumer number: 10632 of Bharat Gas G.N Chaudhuri 1/18 Sahid nagar, Dhakuria, Kolkata - 700 031

Respected Sir, My name is Bipin chandra Thakorlala kansara, my bharat gas consumer id is 42218 and my seventeen digit id is[protected] from.last 3 month i not get any subsiddies on my gas bottel riffiling then i check and go to sbi bank when i linked my bharat gas id to bank on 10 th of december 2014 and its show on 19th of december 2014 its linked but when i try to booked a gas then its show your consumer id ia blocked and shows its not linked than i go to the bharat gas agency vadodara ( Gayatri gas agency Vadodara) they told me you you have to submitt form again and u will not get any benefit on past refilling and fill form.after 5 th of april but why i fill form again because in the bank its shows already linked, and i tell ownwer or employee who he is i dont no (MR. HIMANSHU PARIKH) his behaviour very pathetic with me but also with others coustmer also, and plz i[censored] dont solve my problem than i finally goes to consumer court and gives add in newspaper to gayatri gas agency and mr Himanshu parikh and also against bharat gas in news paper.so plz as fast as possible solve my problem Here i also attached slip which i submitted form at sbi bank

Hi Sir /Madam, I have booked cylinder on 11-FEB-2015 and I completed all the formalities of DBTL scheme . I visited more than 5 times to check about the status at RSR Bharat gas agency, NarayanaPuram, chennai. Whenever i asked the status, they said they received the receipt on 28 th Feb itself and will be delivering it in 2 days. But they are yet to deliver the cylinder. Really I am fed up of their service. Please take a strict action on this and do needful for me . I will wait till tommorow . If cylinder is not deliverd by tommorow, then i will go to consumer court surely . My consumer no is :: 22598590 Distributor ::RSR Bharat gas agency, NarayanaPuram, chennai

I am a consumer of Bharat Gas company at Sirsa (Haryana). My Consumer No. 44384, Distributor Name : Bhupindera Gas Agency. Distributor is not supplying the gas cylinder in time. Every time, a complaint is to be made against the distributor. U r requested to direct the concerned to supply the refill immediately, please. Sd/- Madan Lal S/o Sh. Ram Murti, H.No. 139, F Block, HUDA, Sirsa [protected].

My consumer no is 59892534, I collected cylinder by paying 748/ on January 16, 2015, till now my bank account has not been credited. Please refund me the rest amount at the earliest.Whenever you are not providing transport facility for delivering please do not include the transport charges in the bill.Please do the needful @ the earliest.I have already visited the branch twice on 14/3/15 gave my consumer no, bank accnt details to madam siting there, no result. which is showing connected, plz look into the matter @ the earliest, or else I have to go to the consumer court. Thanks and regrds . Jagannath [protected]

Hello sir I have complainant regarding to subsidies . On 10_03_2015 I have receive my 12th no. Of cylinder but I have not receive subsidies in my bank account..I was called in customer care and they were saying that my cylinder is out of subsidies.consumer no.5925 and my campland no is, 537287 Pankaj gas services..please check and resolve my problem.. Regard vinod

sir i have booked cylinder 15 days ago..and they haven't deliverd that yet...i am fully fed up by bharat gas service.. when i ask them that when will my cylinder will be deliver..they always give one ans..2 din mai aajega... i also went to their gas agency ..they said ki 2 din mai aa jaega..aur zyaada problem ho toh khud le jao... i mean is this their good service...they even don't talk nicely .. sir i want you to take some strict action so they should deliver everyone cylinder on time.. my consumer no.-595857 M/s. Saurabh gas service F.No. 56, Pkt 16 sec-24 Rohini Delhi Ph. no. 27933900, 2793301 C.C. No.- 149403

Dyal gas hapur distt hapur 245101 connection no. - - 33630 name - prem das My gas is delivered on 20 feb 2015, but in there system gas shows delivered on 25 feb. Now I have booked on 9 march via ivrs no [protected]. dyal agen. is saying gas will be book on 21 day after delivery so dyal gas not respond and not give my gas cylinder. please helppppppppp meee my no [protected].

CHANGE OPT OUT OF SUBSIDY TO SUBSIDISED Proceed for Register Subsidised Cylinder Dear Sir, I think that Due to wrong click on "opt out of subsidy option", It has been activated by mistake. Kindly deactivate this from my Bharat GAS consumer number 60965707 as soon as possible. Please help me on this. I am totally disappointing from bharat petroleum . I am not to brought gascylinder in double price from distributor because i am belongs to a low middle class family. Therefore it is highly improbable for any person to opt out by mistake as there are so many steps before one could opt out. Nobody does not wants to de-activate getting its better facilities. So requesting you to kindly go through it and take immediately action for deactivate this worst facility from my gas connection to make normal people happiness.I hope to hear you all from soon with support. My name is Suresh Bhatt and Consumer No 60965707. Gas Agency - Choudhary Gas Agency City - Haldwani (Nainital) Uttarakhand

Margao Gas Distributor having authorised LPG Gas Agency of Bharat Gas was charging extra money from consumers as transport charges. The news was published on Goa Local TV news channel Prudentmedia. I am forwarding you youtube link htpp;//youtube.be/ekTWd4y8vkw uploaded on 13/03/2015 Sir same distributor lost his Colva, Varca & Benaulim area some 15 years back because of same reason. Mr.Gregory your Goa Regional officer was investigating officer.

Dear Sir, I am a consumer of MANAS GAS AGENCY (Distributor Code: 135379) HOWLY and my Consumer No. is 377. I had booked for Home Delivery of cylinder online on[protected] & the order no is 167696. But till date, I have not received my refilled cylinder from the distributor. I have contacted the distributor several times but not getting any positive response. Some time they answer that they will not give the home delivery service. It is to be noted that this is not the first time I am facing such type of problem from the distributor. Hope I get solution to my problem from your end. Thanks and Regards, BIPUL DAS

consumer no-27649 distributor name-varsha gas, sahid nagar bhubaneswar, ODISHA DEAR SIR I HEARTLY REQUEST YOU, PLEASE VERIFY LAST TWO BOOKINGS ONTHE ABOVE MENTIONED CUNSUMER NUMBER AND PLEASE CLARIFY HOW IT IS POSSIBLE CREDIT OF SUBSIDY AMOUNT TWICE FOR ONE DELIVERY. I HAVE BOOKED ONCE AND THE BOOKING REFERENCE IS[protected] DTD[protected] PLESE RESPOND ME INTHE FOLLOWING MAIL [protected]@dataone.in

The refill is booked on 20 february 2015 and the refill is delivered on 20 february 2015 cash memo number is 524042 bank name is almora urban cooperative bank limited branch name is in kusum khera haldwani district nanital but the subsidy is not received so old Consumer number is 60965707 so please take action as soon as possible Complaint in BPCL Customer Care but response is - Description : "The consumer says that the refill is booked on 20 february 2015 and the refill is delivered on 20 february 2015 cash memo number is 524042 bank name is almora urban cooperative bank limited branch name is in kusum khera haldwani district nanital but the subsidy is not received so old complaint number is 522016 so please take action as soon as possible Resolution : You have consumed your subsidy quota, so yu are not elegible for subsidy. State - Uttarakhand Distt - Nainital City - Haldwani Agency - Chaudhary Gas Agency

Dear sir I am booked cilender 19.02.2015 and booking no.[protected].and my agency shiv shakti gas agency in delhi. My name sarwan kumar Shukla and my consumer no.8814554. I request you please action in this complaint

LPG gas consumer no.11628(double cylinder) Saraswati gas agency Yamunangar(Haryana) refile booked about 25 days back, rrefile not delivered at home even after making requests telephonically as well as verbally. Through tollfree no [protected] complaint no.516287 made against agency holders message sent complaint has been resolved, on 09.03.2015 message recieved that cylinder has been delivered on 08.03.2015, but no such cylinder has been delivered till today even after visiting at the agency.by sending wrong message that cylinder has been delivered on 08.03.2015 the agency holders not only mislead the controlling agency but also the complainant. Regards, Mangat Ram [protected] [protected]@gmail.com

Agency Bangalore Gas : Customer Ref no 14706537, all documents including the notary attestation submitted on 16th Feb 2015 for new gas connection. We were told that Bharat gas personal will visit the house to check stove (as we already have one). Multiple followups are done. No response. Agency person does not lift any calls. Need speedy assistance

Sir, I am a Bharat gas consumer name Hav S Chattopadhyay SV No[protected] dated 22041999 consumer no 7085. My distributor is Bengal flame addressed 122/1 B T Road Kolkata 700108 booked a cylinder on date 02 February 2015 booking no[protected] but still date no gas cylinder has been delivered. Caused not informed. Please consider

this is to inform u that we had booked a refill of bharat gas on 2nd feb aginst booking no 23790276 on he name of K.Kumar.. mohan garden, we have this connection since 1997 with delhi gas but these people, without any intimation, chnged our gas agency, which was in uttam nagar earlier, to nazafgarh, , which is 16km away from our house, after sending so many sms' they dint respond, not even bother to attend calls, Its not possible for us to take lv from office every day n go there to enquire about our gas. its been more than 1 month, that we have not received our gas which is the basic need of ones home... pleae look into the matter, and try to resolve it ASAp... make call--[protected] mail at :shifali.[protected]@gmail.com

Dear Sir / Madam, my name is Shubhada Uday Karandikar. my consumer no. is 34500. my phone no. is [protected]. I have received my refill on 29th Jan.2015. my cash memo no. is 389330 of M/s Chaitanya Gas Service of Dombivli, Dist. Thane. I have not yet received my subsidy in my bank account no. [protected] of DNS Bank, Pendharkar College Branch, Dombivli East. I have registered a complaint on your toll free no. bearing serial no. of 523140 dated 10th march 2015. Till date not a single feedback has come to my notice nor any reply inspite of auto reply generated says that " Our officer will Contact you shortly." I therefore request you to please look into the matter and resolve my subsidy issue immediately as it is now next cylinder booking time. Thanking you in the mean time and awaiting a prompt action in this case. Shubhada Uday Karandikar.