Bharat Petroleum [BPCL] Complaints & Reviews

Dear Sir/Mam, I am facing problem of gas cylinder delivery since 1 yr. I have complaint many times but there is no result. There is no response after many of follow ups on daily basis. My cust id is 45007185 & current booking Date is 15/12/2014 & booking No.[protected] after 30 days there is no delivery of cylinder we are getting cylinder after 1 or 2 months & no any response from Rajeshwara Gas Agency, Kompally Hyderabad My Mo. No. [protected] Kindly give us right suggestion & provide us solution... and other persons also facing the same problem i meet today morning @ Rajeshwara Gas Agency Gas No. Mobile No. 23054 +[protected] 63232542 +[protected] 33080577 +[protected] 23295 +[protected] & More...

श्रीमान, हमारा कनेक्शन इंदौर (म.प्र.) की स्वास्तिक गैस सर्विसेस (भारत गैस) १६ सीताराम पार्वâ कालोनी बड़ा गणपति चौराहा पर है। हमारे द्वारा २ जनवरी २०१५ को अपना (ग्राहक संख्या - ४१७६६९७९) गैस सिलेंडर बुक किया था, जिसका नम्बर ३२०७०९८०३ है, जो कि आज दिनांक १७.१.२०१५ तक भी मेरे घर पर नहीं आया है, एजेंसी से बात की जाती है तो वे कहते हैं कि आपके घर टंकी नहीं आएगी, आप खुद यहां आकर ले जाओ। कृपया कर सहयोग प्रदान करें धन्यवाद सुभाषचंद्र जैन १९९ स्मृति नगर, जैन मंदिर के पास, छोटा बांगड़दा, इंदौर (म.प्र.) ९८२६७-२२४८०

Hey Am Nageswara rao bharath gas number-474 . We gave a complaint for gas leakage at Bangaru sai enterprises kphb hyderabad . there Is no proper action from them and nor proper or polite answers from them..16th jan 15 we complained still now no action action from them and we r trying 2 reach them from mrng onwards they nt responding at all . We r with bharath gas almost 23 years, now If this Is the case of response we lose the trust on bharath gas Inc. Our family citizen struggling becz of the service as from 2days on words there is no cylinder. .hope u people will do something for this pblm.

Consumer Name& No.- Ajay Kumar Sinha 70810. SV No. And Date 0173468 / 23.04.2003. Agency Name Shiva Sati Gas Agency Chatra Jharkhand . Distributers Code - 117358.My Connection is locked . Gass is not Avalable for us. It shows Multiple Connection. But I have only one connection.Today. Please Check And Unlock. I had taken One connection on 24.12.2006 from Deep Ganga Agency Ashiana Nagar Patna Bihar Pin 800025.Sap Code 177129. Consumer no was D-9841. Dut I Have Surrendered And given to Bangali Singh Siddhart Nagar Bailey Road Patna 800014on the date of 07. 06. 2014. Thanks.

Sir,
I MANIK KUMAR CHOUDHARY Consumer of Bharat Gas consumer no. 59202557 resident of Akbarpur, Ambedkar Nagar district o[censored]P Pin code 224122 hereby register my dissatisfaction with distributor of Bharat Gas VIJAY GAON GRAMIN VITRAK AGENCY AKBARPUR, AMBEDKAR NAGAR UP . I have submitted all documents related to take subsidy in my Gas connection e.g. Bank Pass Book Photo stat, Photo stat of Adhar Card but the distributor has not uploaded in my consumer lists . I have purchased a cylinder from Vijay Gaon Gramin Vitrak agency Akbarpur on 04.01.2015 . The distributor has charged me Rs 781 ( Seven Hundred Eighty one ) to asking subsidy amount has transfered in your bank account . But 13 days has passed but no subsidy amount has credited in my Account. My Bank detail is as below ; MANIK KUMAR CHOUDHARY SBI Account No. [protected] SBI Shahjadpur, Akbarpur Ambedkar Nagar Uttar Pradesh pin code 224122 IFSC Code SBIN0012322

Yesterday on 15.01.2015 at about 9:45 pm, I went to Bhasin Petrol Pump, Mathura Road, Hari Nagar Ashram, New Delhi 110014 for filling petrol in my vehicle, when I asked the salesman to fill 5 Ltr petrol in my vehicle, he refused and told me that they sell petrol only in round figure. I was surprised by his answer and further inquired ( What did he mean by round figure?), the salesman replied that round figure means one had to purchase petrol either to the tune of Rs. 300 or Rs. 310. I was shocked and surprise from his answer and ask him to give only 5 ltr petrol. I asked him to provide me the Complaint Book so that i could register my complaint, he further refused to give the complaint book as well and call other sales men, those persons instead of providing complaint book stated quarreling with me and told that the complaint book is with their owner and as per his instructions they would not provide the complaint book. Upon my insistence some how the salesman gave me 5 Ltr petrol, I paid in cash by handing over Rs. 500 note to him, he took away Rs. 500 from me and kept waiting for the balance amount. The salesman after receiving the money did not returned my balance amount. Having no other option, I waited there for more than 15 minutes and left for my home even without receiving the balance amount. Kindly look in to the matter and take necessary action against the Bhasin Petrol Pump, Mathura Road, Hari Nagar Ashram, New Delhi 110014

My LPG id is - 1 [protected], i had submitted my DBLT documents to the distributor on jan 4 2015, but the same is not updated in the records . We had contacted the distributor for such a long delay in updation of records there was no proper reply and i was asked to wait even after 15 days of document submission. Although the documents submitted in bank are already updated and even the Bharat gas sight shows that records updation is pending with distributor. There is no customer handling when complaints are directly reported to distributor

Sir, This is to inform that I have obtained TV [protected] (Babu Sing Yadav) from Aryan Gas agency (no. 183611), Kanpur, UP on 09 Dec 14. Since then I am trying to shift it to Sri Krishna Sai Indane Gas Agency, Kanpur, UP (Owner Mr. Mishra [protected]). TV is not getting CONFIRMATION showing some error since then. Spoken to owner Aryan Bharat Gas Agency and BPCL Lucknow head mob no. [protected], but the problem is not resolved till date. Facing immense problem for my parents (Mr. Babu Singh Yadav is my father) who is more than 70yrs to visit the gas agencies again and again since 09 Dec 14. Now in badly need to retain connection. Please intervene to resolve it urgently. Thanks Sir.

Dear Sir/Madam, If you are providing the consumers with customer care number, I believe your staff needs to attend the call. However it does not seems the case with your staff as they let my phone ring for as many as 10 times. This is not acceptable from a company such as yours. I hope our complaints will help improve your good service.

Hi, I have applied for new connection on December last week and submitted the KYC form along with required documents to the distributor on[protected]. I visited distributor two times but they are not responding, everytime they are saying we will get a call from HO. When I am checking my status online it is showing that "We are pleased to inform that the LPG connection has been cleared after de-duplication. Kindly contact MAA LAXMI BHARATGAS, LAXMI BAZAR, NEAR K. C. HIGH SCHOOL with following". When I called the gas customer care they are saying that it will take max 7 working days as per your status. Thanks Balabhadra Malik [protected]

My consumer number 9019696 order no 1015038 dated 13 January 2014 we paid to the agency Rs 1269 but till date we have not received the subsidy in my bank account. All the required documents have been submitted in bank as well as the distributor but no subsidy amount credited so kindly take some strict action against the charity's a gas agency. Hope to see some action against the distributor at the earliest.we have also submitted written complaint on 13 th may 2014 but till date no action

Dear sir i am requested for my cons.nomber[protected]
LPG ID-1 [protected] Distributor code- 113570
document update-1 aadhar card
2 gas receipt copy
3 cancelled cheque
4 form no.2 update
5 form no.4 update
6 bank passbook copy

all update document date 15.01.2014
plece check my document.

Hi.. I anshul living from ghaziabad, yesterday dated 14/1/15 visit Prem gas agency, Rajnagar, ghaziabad, for query of new connection along with relevant documents but their staff is not well & behave very bad & rudely, I am very much anoied & surprises how type staff working in prem gas agency with reputed company Bharat gas. its so bad & impact your business.

This is in reference to my Gas booking No.[protected] DATED 03/01/2015 which was delivered on 06/01/2015. but till date I have not received my subsidy amount from your side. Name Kaustubha Nand Tiwari ( K.N. TIWARI) CONSUMER NO. 7299. DHRUV GAS AGENCY, NEW ASHOK NAGAR, DELHI-96 PH.[protected]

Dear Sir/Mam, I am facing problem of gas cylinder delivery since 1 yr. I have complaint many times but there is no result. There is no response after many of follow ups on daily basis. My cust id is 64251870 & current booking Date is 06/01/2015 & booking No.[protected] after 11 days there is no delivery of cylinder we are getting cylinder after 2 months & no any response from Preet gas agency, gidderbaha punjab they are giving to them who are doing blacks we complained in bhatinda also many times but no response My Mo. No. [protected] Kindly give us right suggestion & provide us solution.

This is to inform you. Your Gas Agency Anand Gas service 379/B Main Mathura Road Badarpur New Delhi-110044 Email.[protected]@bharatgas.in. Employee Name Mr, Ompraksh today on dated 14 jan. 2015.He supply a gas cylinder to my house H.No. 382/4 Badarpur Near gurudwara main mathura road Consumer name BABITA SHARMA Consumer No. 38287.He Misbehaving, use abusing & THREATENING language to my family member. He says that he fire on my house and some nonsense word. Usually he always comes when ladies are alone at home during our office hours and if the lady refuses he threatens her that he will take the refill back and he doesn't get money from agency so has to get in this manner.Its very harassing and terrifying for the family members. I will go to police complaint against your agency and Mr. Omprakesh cylinder supplier. I request Bharat Gas officers to take a strong action and stop these malpractices and take care of such people and agencies and help in stopping the corruption and harassment caused to the consumer families. Regards Devender Swaroop Sharma Email ID devender.[protected]@gmail.com

While i was staying at Virar i was holding LPG cylinder received from your gas agency (Anita gas Agency Virar) Mumbai, but when my husband transferred to Pune the cylinder was surrendered with all the connected papers to the franchise at virar.Unfortunately at that time we could not obtained prescribed transfer form as form was not available in the virar office.Instead they simply given as a typed copy as receipt
Due to my husbands heavy work scheduled the transfer paper could not be gathered so far, which is regretted.Since all our formalities have been completed in this regard our physical appearance at Virar is unnecessary it is presumed.
i therefor request you to kindly instruct the agent at Virar to forward the transfer form in prescribed form so as to enable me to produce it before the authorities at Pune for getting necessary gas action at the earliest..

Gas consumer number :59348574
Name ;Manoj Parampath,
Anitha Gas service
Virar.
Transferred to Pune.

Hello, this is Hari Shankar form Nonapur kanpur Dehat UP, I have applied for new Gas connection with Bharat Gas My KYC wait list No[protected] which has cleared with Sona Enterprises Kalpi road Bhoganipur but agency person not releasing my connection after two three visit at agency also. They have done inspection at my home also & i have submitted hot plate bill in agency then also they are forcing to take hot plate and another products 7 not releasing connection which is very painful for me. request you please take legal action again Sona enterprises to release my connection ASAP

I am already enrolled under DBTL scheme and as per SMS received. Accordingly on checking my status of enrollment on www.mylpg.in I found that the name of bank which I had given as BANK OF MAHARASHTRA ALIBAG is not there. But wrongly it is mentioned as BANK OF INDIA. My details are as under. Name:DILIP RAMCHANDRA CHIKATE Consumer no. 2454 Distributor: J.B.JAGE & SONS (ALIBAUG) LPG ID: 1 [protected] Distributor code 112288 AADHAR NO.[protected] Desired BANK FOR LPG SUBSIDY: BANK OF MAHARASHTRA ALIBAG IFSC CODE: MAHB0000229 BANK ACCOUNT NO. [protected] MOBILE NO: [protected] I therefore request you to rectify the name of bank and inform me accordingly on my email: [protected]@gmail.com. CHIKATE DILIP RAMCHANDRA 201, UTSAV, PANT NAGAR ALIBAG DIST. RAIGAD, MAHARASHTRA 402201

on 31 dec 2014 i have booked it but till now i have get my delivery as when i reached gajraula gas service they said that no boucher shown in our system they are not rectifing my problem many times if booking days exceed 7 days then they say book now then we give u cylinder and previous booking they sale cylinderi n black agency man are irritating us pls recitify my problem i shall be highly obliged thanks