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Bharat Petroleum [BPCL] Complaints & Reviews

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1.8

Updated: Nov 1, 2025

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Bharat Petroleum [BPCL] reviews & complaints page 182

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Address: Pune, Maharashtra

While i was staying at Virar i was holding LPG cylinder received from your gas agency (Anita gas Agency Virar) Mumbai, but when my husband transferred to Pune the cylinder was surrendered with all the connected papers to the franchise at virar.Unfortunately at that time we could not obtained prescribed transfer form as form was not available in the virar office.Instead they simply given as a typed copy as receipt
Due to my husbands heavy work scheduled the transfer paper could not be gathered so far, which is regretted.Since all our formalities have been completed in this regard our physical appearance at Virar is unnecessary it is presumed.
i therefor request you to kindly instruct the agent at Virar to forward the transfer form in prescribed form so as to enable me to produce it before the authorities at Pune for getting necessary gas action at the earliest..

Gas consumer number :59348574
Name ;Manoj Parampath,
Anitha Gas service
Virar.
Transferred to Pune.

Aug 14, 2020

Complaint marked as Resolved

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N

namithamanoj

Jan 14, 2015

Regarding myTransfer letter.
The transfer Form which should be send to
Manoj
Babar Empire
102 first floor
Near vittal Mandhir
Pune.
Phone number [protected].

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Address: Ramabai Nagar, Uttar Pradesh

Hello, this is Hari Shankar form Nonapur kanpur Dehat UP, I have applied for new Gas connection with Bharat Gas My KYC wait list No[protected] which has cleared with Sona Enterprises Kalpi road Bhoganipur but agency person not releasing my connection after two three visit at agency also. They have done inspection at my home also & i have submitted hot plate bill in agency then also they are forcing to take hot plate and another products 7 not releasing connection which is very painful for me. request you please take legal action again Sona enterprises to release my connection ASAP

Aug 14, 2020

Complaint marked as Resolved

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Address: Mumbai City, Maharashtra

I am already enrolled under DBTL scheme and as per SMS received. Accordingly on checking my status of enrollment on www.mylpg.in I found that the name of bank which I had given as BANK OF MAHARASHTRA ALIBAG is not there. But wrongly it is mentioned as BANK OF INDIA. My details are as under. Name:DILIP RAMCHANDRA CHIKATE Consumer no. 2454 Distributor: J.B.JAGE & SONS (ALIBAUG) LPG ID: 1 [protected] Distributor code 112288 AADHAR NO.[protected] Desired BANK FOR LPG SUBSIDY: BANK OF MAHARASHTRA ALIBAG IFSC CODE: MAHB0000229 BANK ACCOUNT NO. [protected] MOBILE NO: [protected] I therefore request you to rectify the name of bank and inform me accordingly on my email: [protected]@gmail.com. CHIKATE DILIP RAMCHANDRA 201, UTSAV, PANT NAGAR ALIBAG DIST. RAIGAD, MAHARASHTRA 402201

Aug 14, 2020

Complaint marked as Resolved

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Address: Amroha, Uttar Pradesh

on 31 dec 2014 i have booked it but till now i have get my delivery as when i reached gajraula gas service they said that no boucher shown in our system they are not rectifing my problem many times if booking days exceed 7 days then they say book now then we give u cylinder and previous booking they sale cylinderi n black agency man are irritating us pls recitify my problem i shall be highly obliged thanks

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Address: Ernakulam, Kerala

Hi Team, This is Praveen George (Bharat Gas Consumer Number - 14302) and did a refill of LPG cylinder on Jan 02 2015 (Booking No #[protected]. I did not get the subsidy to my Bank Account till now. I used to get the subsidy to my SBI account when the system was first introduced, but from this year onwards its not working. Please help. Aadhaar Number: [protected] Distributor Code: 134380 Distributor Name: KUNJACHAN BHARATGAS SERVICE LPG ID: 1 [protected] Thanks, Praveen George

Aug 14, 2020

Complaint marked as Resolved

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Address: Sivaganga, Tamil Nadu

I like to highlight the not supply of cooking gas from BPCL dealer M/ S Thermal Gas agency, vaniyambadi road Tirupattur, Vellore district. This dealer has huge number of costumers because of that they couldn't’ able to supply the cooking gas in time. If we compare other agency like Indian oil, HP, their supply in time to time. So is there is chance to split the agency according adequate customer to the areas and satisfy the customers. I booked gas on 24/09/2014. Still today they have not provided the cylinder. Regards. murugesan.B

Aug 14, 2020

Complaint marked as Resolved

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Address: Meerut, Uttar Pradesh

Customer no. 17362 -Deepak Tyagi Complaint against Agency- madhu gas service, shraddha puri, meerut, u.p. The agency has denied to provide me another gas Cylinder before 21 days saying it is company rule.kindly clear it.my last delivery was on 4-1-2015

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S

smeerut

from Mumbai, Maharashtra

Jan 14, 2015

Customer no. 17362 -Deepak Tyagi
Complaint against Agency- madhu gas service, shraddha puri, meerut, u.p.
The agency has denied to provide me another gas
Cylinder before 21 days saying it is company rule.kindly
clear it.my last delivery was on 4-1-2015

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Address: Varanasi, Uttar Pradesh

Dear Sir, Accidentally on my Consumer No. 64375126 and LPG ID No.[protected], Out of Subsidy Mode activated. I have submitted complaint to my Distributor Urvashi Gas Agency (120144), but they are unable to solve my problem. Requested to kindly avail me subsidy mode gas, I have submitted Adhaar to my Gas Distributor & my bank also. Needed your quick response plz. Regards Suraj Upadhyay

Aug 14, 2020

Complaint marked as Resolved

Jan 14, 2015

Updated by surajvidhu Dear Sir, Accidentally on my Consumer No. 64375126 and LPG ID No.[protected], Out of Subsidy Mode activated. I have submitted complaint to my Distributor Urvashi Gas Agency (120144), but they are unable to solve my problem. Requested to kindly avail me subsidy mode gas, I have submitted Adhaar to my Gas Distributor & my bank also. Needed your quick response plz. Regards Suraj Upadhyay

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G

govindprasad

from Gorakhpur, Uttar Pradesh

Feb 28, 2015

Dear Sir, Accidentally on my Consumer No. 11376 and LPG ID No.[protected], opt Out of Subsidy Mode activated. I have submitted complaint to my Distributor Deep Gas Service Mathura UP (120144), but they are unable to solve my problem. Requested to kindly avail me subsidy mode gas, I have submitted id to my Gas Distributor & my bank a/c no. also. Needed your quick response please. Regards govind prasad

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m Naresh Kumar
mobile no.[protected]
Consumer no.50809482
from ismailabad distt. kurukshetra
i submit photostate copy of adhar card and bank no.I have difficulty in online booking of gas cylinder. Next day i went to agency there i found my account is closedFor solve this problem i am consult with distributer ..but he said that my account is closed by compney.Now i cannot online booking of cylinder.please help me and solve this problem..

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Address: Dhubri, Assam

Ref. Consumer no. 8475.I have booked my gas cylinder with [protected] of phoram gas agency vallabh vidyanagar on 20.12.2014. Vide booking number[protected]. On 1-1-2015 we received a message from state bank of India that an amount of Rs. 568 is credited in my account as subsidy of LPG cylinder. But till date we have not received our cylinder from our distributor even after frequent reminders personally and telephone calls. Please do kindly look in to the matter and take the necessary action and oblige.

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Address: Kanpur, Uttar Pradesh

Sir, I would like to tell you that Mr. Sarju Prasad Sahani, a poor person with my help applied online for new LPG (Bharat Gas) connection on[protected]. His request was accepted and he was allotted waiting list No.13574682, from Bharat Gas Co. with the direction to submit the print out of online Form (KYC form) along with the supporting documents i.e. KYC form, Affidavit, Photo copy of Ration Card, and ID Proof within 15 days.In case of failure to respond the intimation letter within the specified period of 15 days, his registration would be treated as cancelled. Today, he met the distributor (MAA VAISHNO SHASHI PRABHA BHARATGAS- 186350), District- Maharajganj after fulfilling all the requirements and requested him to submit the form but he refused to accept the same. The dealer said that only manual form would be accepted. Then he asked for manual Form, but the dealer refused to give me the same also.
If possible, Please, take reasonable action.

Aug 14, 2020

Complaint marked as Resolved

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Address: Lucknow, Uttar Pradesh

i think wrong account is connected with my lpg gas connection and my subsidy is not reach on my account mr. ramesh chandra mehrotra bank details : acount no [protected] canara bank aminabad branch lpg details : consumer no 671 mob no. [protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: Gaya, Bihar

मई 2014 के 6 माह पहले मेरा गैस कनेक्शकन बंद हुआ था। क्यों कि हम कुछ महिनो के लिए दिल्ली शिफट हो गये थे। जब हम अपने गांव ननफर वापस आये तो पाया कि मेरा गैस कनेक्श‍न बंद किया गया है। उनसे हुई बातचीत के आधार पर गैस से संबंधित कागजात गैस एजन्सीे को जमा किये थे ताकि उसी नंबर पर यह गैस कनेक्श न दुबारा चालु हो जाये। लेकिन अभीतक इसे चालु नहीं किया गया। इस दौरान मै बार-बार इसे चालु करने के लिए गैस एजेन्सीद दौडता रहा। गैस एजेन्सीत से बात करने पर वह यह कहते है कि उसे चालु करने के लिए रु 2000 भरना पडेगा। इसके साथ साथ वह यह भी कहते है कि आपको लिंक खुलवाने के लिए पटना मेल किया गया है अत: आपको पटना जाना पडेगा। consumer no -3532

Aug 14, 2020

Complaint marked as Resolved

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Dear Sir/Mam, I am facing problem of gas cylinder delivery since last six months. I have complaint many times but there is no result. There is no response after many of follow ups on daily basis. My current booking Date is 03/01/2015 & booking No.291014 is after 11 days there is no delivery of cylinder & no any response from Raghav Bharat Gas Agency Dadri G. B. Nagar Sir Ge Black Ma Celender Lana Padaga Kya My Mo. No. [protected] Kindly give us right suggestion & provide us solution. Regards MAMCHAND CO. NO. 25896

Aug 14, 2020

Complaint marked as Resolved

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U

uskori

from Tiruvalla, Kerala

Jan 29, 2015

Dear sir
Still cylinder not delivered
I book my cylinder on 20.01.2015 at Durga Gas agency and still it has not delivered. When I asked for the same they are telling there is no booking do again and it will take more time to provide to deliver you the cylinder. Always their person who delivers the refill asks for more money ranging between Rs 15-60 more on teh refill cost
I am agree with you that bharat Durga Gas service delivery is very poor. After booking of gas, they deliver after 15-20 days after given several reminders by phone or personally. However, it should deliver within 24 hrs. We have given several complains but no action was taken by agency.They book the gas after 21 days after receiving the previous order and 15- 20 days more for delivery. How a consumer used a gas cylinder 40 to 45 days. Please ensure the proper delivery. Delivery persons are provided the gas to out side agencies with additional cost immediately. Black marketing is on top rather than actual consumer supply.

U

uskori

from Tiruvalla, Kerala

Jan 29, 2015

Dear sir
Still cylinder not delivered
I book my cylinder on 20.01.2015 at Durga Gas agency and still it has not delivered. When I asked for the same they are telling there is no booking do again and it will take more time to provide to deliver you the cylinder. Always their person who delivers the refill asks for more money ranging between Rs 15-60 more on tehy refill cost I am agree with you that service delivery is very poor. After booking of gas, they deliver after 15-20 days after given several reminders by phone or personally. However, it should deliver within 24 hrs. We have given several complains but no action was taken by agency.They book the gas after 21 days after receiving the previous order and 15- 20 days more for delivery. How a consumer used a gas cylinder 40 to 45 days. Please ensure the proper delivery. Delivery persons are provided the gas to out side agencies with additional cost immediately. Black marketing is on top rather than actual consumer supply. Please do the needful.

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Sir, I am a consumer of LPG domestic gas having I.D.No.1840 at Lakshmi Prasanna Gas Agency, LPG Distributor, Achampet, Mahabubnagar District, Telangana. From the last few months I am observing shortage of Gas in Cylinder supplied to my home. Recently I bought a LPG domestic cylinder and yesterday when I tried to connect it to my Stove, I found about 60% of shortage in the Cylinder. I got fixed a pressure mere to the regulator, so I could found the shortage. When I informed said fact to the agency proprietor, I received no proper reply. Due to shortage of Gas, I have been sustaining heavy lost. Hence I request the authorities to raid stock points of LPG agencies and take necessary action in this regard.

Aug 14, 2020

Complaint marked as Resolved

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Address: Pune, Maharashtra

Hi I am Balnath Khandagale I am facing the following problem H. M gas agency in alandi is not provided the gas at home 14 days after booking. I had booked the gas on 29th december 2014 and called them after 5-6 days for the gas delivery the response was we are not providing the gas at home you have to come here and take the cylinder from agency. On 11th Jan 2015 I have collected the gas from H. M gas agency. It's very serious issue. Please take it on priority and suggest way forward. Every time it's not possible to pick the gas from agency.

Aug 14, 2020

Complaint marked as Resolved

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Address: Deoria, Uttar Pradesh

sir, I am customer of your Distributor Sumitra bharat gas agency majhauliraj deoria UP. I Booked my cylinder on 15/12/2014 having booking refrence no[protected] .Cylinder was delivered on dt 09/01/2015 With LPG ID[protected]. Agent was taken Rs 850 for my cylinder without given any slip or voucher on the name of DBTL while i am not add my shelf with DBTL Scheme.Excess money was not taken by me only, taken by more than hundred people against distributing more than hundred cylinder. Can you tell me is it fair. If it is not fair than who is responsible for this type of activity.Really it is very shamefull and hasty service of your organization. please give me reply of this topic. Regards Hari Shanker Mishra Mob-[protected] Vill+Post-Pipra Ramdhar Distt-Deoria (UP)

Aug 14, 2020

Complaint marked as Resolved

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Address: Ghaziabad, Uttar Pradesh

Dear Sir/Mam, I am facing problem of gas cylinder delivery since last six months. I have complaint many times but there is no result. There is no response after many of follow ups on daily basis. My current booking Date is 29.12.2014 & booking No. is[protected]. after 16 days there is no delivery of cylinder & no any response from SHIVA Bharat Gas Agency LAL KUAN GHAZIABAD. Kindly give us right suggestion & provide us solution. Regards RISHIKESH TIWARI my LPG ID.[protected] Mob. No. [protected].

Aug 14, 2020

Complaint marked as Resolved

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Address: Sangrur, Punjab

Sir my name is balwinder singh I am consumer bpcl gas company my consumer no 60305764 my refil is booking date 17/12/2014 m booking no.[protected] my distributor name ahmedgarh gas agency(distt) sangrur(punjab) i am two three apeals distributor ingore sir pls solave my problame my phone no [protected]

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S

Sunder Bisht

from Delhi, Delhi

Feb 14, 2015

Dear sir
I book my gas cylinder dated 1/2/20015. but gas cylinder is not deliver me after 15 days, so we very worrid.
I surch distributer phone nomber but no body attend my phone .
So sir I request to you solve this problems.

DISTRIBUTER NAME-VIRAAT ENTERPRISES
DISTRIBUTER CODE- 148759
MY CONSUMAR NO - 5584
BOOKING REF NO[protected]
BOOKING DATE - 01/02/20015

thanksyou
sunder singh

P

pradeep_ku

from Pune, Maharashtra

Feb 17, 2015

Dear Sir,

I am a Bharat gas consumer(home use). and booking date[protected] Order no. 597260. I am called distributor last 7 days for cylinder, but he told me wait some days. but last 10 days not delivered my cylinder.
When today I am checking my online status.

Status: Delivered
Cash Memo No.600290
Delivery Date:[protected].
But Sir Today I am going to delivery gas van to asking about my cylinder, he told me not getting your cylinder still now !!
Kindly looking about this matter, when i am not getting cylinder, Why status Delivered.

Regards
Prashant
[protected]

P

pradeep_ku

from Pune, Maharashtra

Feb 17, 2015

Bharat Gas - gas cylinder not delivered

R

rajvikas

from Mumbai, Maharashtra

Feb 28, 2015

Gas booking date- 2.2.2015
Delivery message received 18.02.2015 without gas cylinder delivered...
Delar name. kapil mob number. [protected]
Customer name. Ramniwas sharma
Mob number. [protected], [protected]
Connection number. 4131
Please check the case and revert asap..

R

Raju Atal

from Bengaluru, Karnataka

Apr 2, 2015

Dear Sir, My name is Raju Atal and my consumer no. Is 12437.
My gas cylinder booking is last about 20 days but I have no any cylinder. I found a SMS on my mobile that your cylinder is delivered.

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Address: Kanchipuram, Tamil Nadu

If order one cylinder means. LPG cylinder value is 750 RS. But transport charge is 50RS. This transport charge is high. Need to standardizes the transport change .

Aug 14, 2020

Complaint marked as Resolved

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