Bharat Petroleum [BPCL] Complaints & Reviews

Sir/madam I applied for a new bharat gas connection on 7/11/2014. My requist numbar was 12295632.i visited the distributer for four times to submit my documents and KYC and to take the cylender.But all time they replied that they have no stock.when stock arrives they would call me.but since than they did not call me.yesterday i got your mail of cancellation of KYC. I want to ask who is responsible for this and what action should be taken by me. Please guide me for further action. Manjit Singh V.P.O. Bamla-2 Teh- Bhiwani Distt-Bhiwani Haryana-127021 Mobile no. [protected]

Dear sir, My consumer no.- 4886 and my registered mobile no- [protected]. I have booked my refill on dated[protected] and my booking no. - 1101725. But it is not received till date that is[protected]. I am surprised that it is cancelled also. I want to know that why cancelled my booking. I have require my refill. The distributor behaviour of godara gas agency rawatsar is very rude. He is not give the proper supply.

Hello, I am using below Bharat Gas agency to get the filled cylinder - Prateek Enterprises Address: 201, 3rd C Main Rd, Kasturinagar, Bennigana Halli, Bengaluru, Karnataka There delivery guy is always charging 25rs extra. This should be stopped immediately.

Dear Sir/Madam My consumer no is 60156598.I had made a booking for a LPG on 23.11.2014 (booking no[protected].I received a message on 29.11.2014 stating that the LPG has been delivered, but the fact is I have not received the LPG yet.I tried to contact my agency, Ashwini Bharat Gas, Puri (distributor code-144717), but nobody responded my call..Please look into the matter and let me know why such false confirmations are been provided.Also please arrange to deliver at the earliest as i have run out of both my LPG. Manas Ghosh Mob No-[protected] Alternate Mob No-[protected]

Dear Sir, This is complain for non delivery of cylinder which was booked on 21st Nov 014 & Got message that on 25th Nov that it has been delivered. This is always a issue of late delivery of cylinder. Also seal is lose or not proper. Customer no[protected] Booking no[protected] Need quicker delivery and as per mentioned date of delivery. If sms shows that it has been delivered on 25th Nov 014 than why till 29th Nov 014 its not delivered. regards Sanjay Kumar [protected]

Dear sir if the name transfer is possible or not in our gas agency told its not possible if the name transfer is possible please transfer the as the name of shanmugappriyan ravou My consumer no is 4838 My Name is ramesh kumar

Dear Sir Registration of LPG cylinder subsidy is in progress by your distributor/ your employees (Near Kovaipudur Junction, Palakkad road, Sugunapuram, Coimbatore, TN) After unsuccessful attempts to get my Aadhar card and other relevant documents for the past 2 days, yesterday the officer intimated that Tokens are issued at 8 a.m everyday. As per that advice more than 100 people, mainly old people of 60+ years gathered since 5 a.m. The person responsible for issuing the tokens was not issuing tokens in time, public started shouting and I was one of them requesting her that old age people r standing in line with leg pains since 5 a.m, the lady employee of BPCL/ Indira Gas started giving irresponsible manner She told that she has got a lot of jobs and can issue only after completing them She also warned some people, including me that SHE WILL SEE THAT MY CASE WILL NOT BE REGISTERED FOR SUBSIDY & SHE WILL BLOCK MY CUSTOMERSHIP, despite my good customership/ relation since the year 2003, IN FRONT OF PUBLIC Later, when I stood in line and got my token issued (TOKEN NO.71), suddenly she saw me and asked "HOW COULD YOU GET THE TOKEN?" as if I HAD COMMITTED A CRIME. Again she yelled that she would block my case This clearly shows the ARROGANCE, ADAMANCY, POOR-SERVICE FOR THE SALARY SHE GETS, CHALLENGING a 52 year old man in public, without bothering the presence of entire If this is the service rendered by BPCL/ INDIRA GAS of Kuniyamuthur, Coimbatore, I am not bothered even if BPCL blocks my customership & I am ready to throw that money of subsidy. I have worked in the capacity of regional Technical Coordinator for South & West region of ACC Limited, with PURCHASE SECTION under me, where BPCL is a very good customer for ACC Limited But I expect and request BPCL to advise the concerned lady so that the reputation of BPCL does not come under discussion due to such irresponsible employees Note: If required, I can send the Voice recording of the female employee of adamant & arrogant behaviour I request for your kind response per return to my E-Mail ID/ Phone number Regards P.Mani E-Mail: [protected]@gmail.com Ph: +91 [protected]

SER MAINE LAGHABHAG 3 MONTH PAHALE NEW BHARAT GAS CONECTION LENE KE LIYE APNA FORM SUDAMA GRAMID VITARAK GAS SERVICE CHATUR BANDUARI GORAKHPUR MEN JAMA KIYA THA KINTU MUJHE AAJ TAK GAS NAHI MILA YAHA PAR SIRPH UN LOGO KO GAS MIL RAHA HAI JO YAHA PAR NETA YA PAHUCH WALE HAI HUM JAISE NIMN BARG KE LOGO KO GAS NAHI MIL RAHA HAI SER PLEASE MERA HELP KIJIYE MY MOBILE NO-[protected] MY ADRESS- VILL-DHANAIPUR POST-BHATAULI BAZAR UNWAL BANSGAON DISTRIC-GORAKHPUR(UP) PIN-273406

Dear Team, I am Krishna Kumar a holder of Bharath Gas connection (registered in my mother's name). The Raja Rajeshwari Nagar (Bangalore North) distributor is charging Rs 35 as charges for door delivery (even within 2 Kms) in normal hours, the actual amt as per the bill is Rs 425 but the delivery boy takes Rs 460 (Rs 35 extra is taken without any bill) I have requested and warned the distributor many a times on this but of no use, I seriously want to contact some one in the higher management to get this sorted. They do this to nearly 2000 connections making money of Rs 35x2000 every alternative months. Please reach to me for more details on my mobile # +91 [protected] Thanks and Regards, Krishna (Krish.[protected]@gmail.com

R/Sir, Respectfully, it is submitted that I am a consumer of Bhupindra Gas Service Sirsa and having Consumer Number – 23683, Subscription Voucher No.[protected] issued with Single Cylinder & Regulator on dated[protected]. Now, I am in need of D.B.C. on this connection, I went to the premises of Bhupindra Gas Service on dated[protected] at about 16:00 Hrs. along-with all the documents (i.e. C.I. Sheet, Subscription Voucher, Bharat Gas Copy, Aadhaar Card, Identity Card, Ration Card, Copy of Bank A/C & Affidavit having No. 25117 of Rs. 10/-) Mr. Aashish the son of Mr. Bhupinder Singh was in the office and has said that you are already availed D.B.C. connection. I enquired that sir please inform me on which date D.B.C. was taken by me. Suddenly & swiftly Mr. Aashish moved and misbehaved with me using abusing language, threatening me and forced me out of his office in the presence of his staff. Then he made a call from his mobile to some other person and two persons came and one slapped me. If, CCTV camera’s are installed in the office/premises of M/s Bhupindra Gas Service, Sirsa all the footages may be looked into please. Sir, it is requested to look into the matter and provide me justice pl. Thanking you, (BHARAT SINGH) Telephone Exchange SIRSA – 125 055 (Hry.) Mob. No.[protected] E-mail : [protected]@gmail.com

my agent name is Seena gas Angamaly customer no. 37370 customer name ; jagathambika location : kaprassery, Angamaly. Ernakulam (Dist) kerala Ref- booking no.[protected] of 23-10-14 They are not supplied my cylinder in time, i have only one cylinder but it will take more than one moth to deliver, If we try to contact in office phone, nobody will respond, many times visited in office, but their behavior is not good from front office. I request to take appropriate action for satisfactory service and customer relation jagahambika

I am Sagarika Palit bearing consumer number 65977871 has apply for new connection in Bharat Gas, address 9B/1, R.K. Samadhi Road, Kankurgqachi, Kol-54 on 23rd November, 2014. They have given me Gas oven instantly but they are not delivering me my gas cylinder which becomes difficult for me to do cooking. Customer service is very very bad. So, Sir please look into this matter.

Sir, I Deba Prasad Chaskraborty, my Cusomer no.-4536, issued on 07/04/2010, under "RATNODEEP GAS AGENCY" (Distributor Code No.-461742), Raghunathpur, (Dist-Purulia, W.B.). The said Distributor/Agency not supplying "the registered Customers" their LPG Cylinder in time and their service is also not satisfactory. In addition, they are forced me to go for alternative or other gas-agency/distributor. In the "GAS-CUSTOMER-CARD/BOOK", the said agency not mentioning any Phone number of them, nor even mentioning the most urgent ESC phone number also. I am informed from some reliable sources that, the said agency illigally supplying many gas-cylinder to different persons against taking "Excess-Money", and you should enquire the matter for the common good. The entire Raghunathpur people is veery much un-happy regarding the "SUPPLY", "SERVICE" & "BEHAVIOUR" of the said Agency. I had asked for the list of Consumers and details of delivery of Subsidized cooking-gas Cylinder(LPG) from them but, they have refused to furnish the information . The said Agency also not kept the "COMPLAIN-BOOK" in their Office. So, Pl. look into all these matter and take necessary action, otherwise I will have no option but, bound to knock the door of the "COURT" for proper justice. Thanks. Truly yours----Deba Prasad Chakraborty.

Hi I am one of the regular customer BPCL petrol pump of Alipur area opposite Swami Sharddhanand college Alipur Delhi...from past few days i have noticed that less fuel is being provided as fuel meter of the car shows very less hike inspite of reduction in the fuel prices... Plz check this on priority as this may results in hardcore problem... Petrol pump name is Nemchand Tarachand situated in Alipur Delhi 110036

This is to informed that I have a gas connection in the name of my wife 2020 K.Parasakthi in Senthil Bharat gas agency, Vridhachalam and their agent code in 166167. The agency people fail to supply the registered gas cylinder in time and their service is not satisfied.In addition they are forced me to go for alternative gas agency. Apart from this my neighbours also affected the same. So kindly make necessary action against the gas agency and advice them to supply the gas cylinders in time.

Dear Sir, I have already done a booking of my gas cylinder on 10/11/2014 booking no.[protected]. I have not received my cylinder till date, when I call to the number of distributor to deliver my cylinder he is telling that you have to come and collect your cylinder by own otherwise I will cancel your booking. Please look into the matter and deliver my cylinder at the earliest.

Sir I Mrs. Rekha Devi want to inform u that my consumer no. is 1111 . & at last time i booked for a refill on[protected] & my booking ref. no. is[protected] . but till now i haven't received any refill . I am from muhalla- Kattharbanni, ward no. 10, Rosera (Dist.- Samastipur) 848210. & i am coustmer of your M/s Bodhan Gas Agency, Rosera (samastipur). Here home delivery service isn't properly run. Its my Second time to complaning you. So please mind it & take a quick action .

MY CONSUMER NO : 54102 UNDER RADHA GAS SERVICE - AIROLI ( DGCC NO 2808769) WE BOOKED GAS ON 15TH NOVEMBER, 2014 VIDE BOOKING NUMBER[protected], TILL DATE 22ND THIS WAS NOT DELIVERED TO US, WHAT WAS THE REASON WE ENQUIRED TO RADA GAS SERVICE OFFICE BUT NO BODY LIFTS TELEPHONE IN THIS DEALERS OFFICE, SUB STANDARD SERVICE RAS GAS SERVICE IS GIVING TO ALL AIROLI RESIDANTS. RAS GAS SERVICE DELIVERY PERSONS ARE SO RUDE, TILL YOU GIVE THEIR TIPS TO THEM WILL HARAS YOU e, g THESE PEOPLE WILL NOT DELIVER ON SCHEDULE DATE. RADHA GAS SERVICE IS ENCOURAGING ALL THESE PEOPLE & FINALLY WE THE CUSTOMERS ARE SUFFERRING A LOT. NOW THE SCENERIO HAS CHANGED IN INDIAN POLITICS, MOST TRANSPERENT GOVERNMENT FORMED WITH THE LEADERSHIP OF HONEST PRIME MINISTER SHRI NARENDA MODI, WE RESPECT HIM & HE IS ALSO TRYING TO STOP ALL THESE NONSENSES FROM PARTICULARLY GOVERNMENT DEPARTMENTS. MANY PEOPLE ARE YET TO GET AADHAR CARDS & YOUR LOCAL DISTRIBUTORS ARE HARASSING FOR THIS ADHAR CARDS WHY ? TO COMPLETE AADHAR CARD PROCESS STILL SOME IS REQUIRED, IN THE WORLD'S SECOND LARGEST POPULATED COUNTRY. FOR THIS REASON COMMON PEOPLE WILL BE HARRASSED SO FUNNY NA ? I DO NOT KNOW WHAT HAVE HAPPENED TO MY BOOKING NO[protected].11.2014, AGAIN I BOOKED ON 22.11.2014 & MY NEW BOOKING NO IS[protected].11.2014, WHEN CAN GET OUR DELIVERY ????? WHY THE OTHER EARLIER BOOKING NOT MATERIALISED ???? PLEASE STOP ALL THESE NONSENSES NOW. CONSUMER NO : 54102 ( AIROLI, NAVI MUMBAI - 400708 ) [protected] / [protected] CC : OFFICE OF PRIME MINISTER - HON.SHRI NARENDRA MODI - FOR LOOK INTO THE ISSUES SIR, PL.

I have applied for a gas connection on Dt31.10.2014. But till now M/s Aparajita Distributors, Bhubaneswar, Odisha is not receiving the ID proof & telling that come after 2-3 days. In between 20 days been crossed. Also they are not receiving the call. Sir now u suggest me that what i should do? Wait List No[protected], Dt. 31.10.2014

Dear sir, My name is Dharmendra Mudi. I am a consumer of bharat gas. my consumer no is 5989. my distributer is banerjee gas agency. Borjora West bengal. I booked 29th Oct 2014.b2014.booking no[protected]. The agency not delivered the gas till now. Please solve this problem. thanking you. Your faithfully Dharmendra Mudi.