Bharat Petroleum [BPCL] Complaints & Reviews

as per the decision of cabinet cap of one subsidized cylinder per month has been lifted.despite the clear instructions from bharat gas our service provider is denying to deliver more than one cylinder in a month...as a common household we need more cylinder during festive seasons

my customer no is 63...from jaggampeta, east godavari district, andhra pradesh, i had booked my gas in last month, but i had not recieved my refil yet now...when i enquired they are saying it is delivered on 4/10/14...but it is not to me...n they r not respnding so...please consider my complaint

I am bharat gas consumer from 15/10/2011... recently on 20/09/2014 I have done my booking through phone...my booking number is[protected]... but now my dealer told me that my booking number has been canceled...and I cannot get any gas cylinder... he also told me that I have to booking for a cylinder again... my question is why this is happened??? Why my booking number has been cancelled?? please help me ... I need a quick solution... thank u...

This is refrence of misbehaviour done by atul guta owner of BHAGVAN GAS SERVISE oprating in LAKHIMPUR-KHERI. This had became the regualar practise of atul gupta of taking in abusing language to the consumers . My name is ghanshyam agarwal consumer id num 11835 registered in home delivery serves, I had registered my cylinder approx 15 day before, now when i had gone to ask why it had not been delevired, he treted me as dog . this is doned 15 times before. now if agency is not going to take any action against him, I had to go to consumer forum. Plese give the feed back to me .mobile num +91-[protected] landline num[protected]

Tp The bharat gas manegar Sir my Name - Amzad khan s/o Mo.Usman Vills-Pure Sari Post-Mahona paschim Distt-Amethi Pin Code-227811 Sir Humne New Conection Ke Liye Fome Jama kiya Hai Jul-21/07/2014 Ko Par abhi tak koi sunwai nahi hai sir balki fome ka Rs. 200 bhi liya gaya hai aur waha jao to koi sahi se baat bhi nahi karta hai Gas Agency Ka Name hai Bharat gas agency jafarganj jagdishpur amethi pin cod 227809

We have been given the gas regulator in may 1987 by the company.
After 27 years by use the knob is become loose and it is broken.


Distributors not changing the regulator asking the money of rs 150 to replace.
Please advise what we should do.


We are consumer of sidhi gas, pimpri pune 411018


We have writen the complain in register but so far no solution.


Please advise


M m mehta
[protected]
[protected]@gmail.Com

I, m a customer of Haldwani Gas Service bearing Consumer number CX7633659 in the name of Anwar Zahid 14/196 Line no 12, Azad Nagar, Haldwani, I, v booked my cylinder on dated 12/09/2014 by booking no 77476, but instead of several reminder to Agency office I, m only getting AASHWASAN from the office[protected].Sir/Madam please look into the issue and ensure home delivery ASAP, or guide me so that I can portable my connection to other Brand.

Dear Sir/Madam, One of my tenant by name MURUGAN is holding 3 LPG subsidized Cylinders under 3 different names namely MURUGAN, MURUGAPPA, MYLVAHANAN from ANUGRAHA AGENCIES, #22 5th main, LIG 1st stage, KHB colony, Basaveshwaranagar, Bangalore - 79.Phone - [protected] - 799 Every month delivery boy by name Mani Mobile - [protected] is delivering 3 LPG gas cylinders to the above mentioned customer staying at residential address - No. 8/1, first floor, 10th cross, F street, near muthumariamma temple, bangalore - 23. We are not able to provide cons number of customer since it is not disclosed to every body. Kindly take necessary immediate action on the above mentioned customer as he is vacating from above mentioned address in next 10 days. Customer mobile number - [protected] / [protected]. Thanking You

CONSUNER NO. [protected], DATE OF BOOKING 10/10/2014 (not delivery ), DISTRIBUTOR : APRAJITA GAS AGENCY, BHAINSDEHI. PIN 462016. as on 10.10.2014 I have not recieved supply, and it happens during every supply. MY email ID [protected]@gmail.com, MOBILE NO. [protected].[protected]

Dear Sir, My Name Inderchand surana My consumer No.29845 My mobile no [protected] My complain is about the invoice copy and delivery When we book on line we get the messages, but delivery is not given to us and after long wait they deliver the cylinders and talk rough languages and deliver the cylinders with out bill.

CONSUNER NO. 15274, DATE OF BOOKING 18.09.2014 (HOME DELIVERY), DISTRIBUTOR : SARSWATI GAS AGENCY, YAMUNA NAGR, HARYANA. PIN 135001. as on 18.10.2014 I have not recieved supply, and it happens during every supply. MY email ID [protected]@rediffmail.com, MOBILE NO. [protected].

HI AM MAGUDEESWARAN FROM TAMILNADU TIRUPUR DIST, I GET GAS CONNECTION IN THE NAME OF THIRUMALAISAMY, MY CONSUMER NO IS 55227276, AND I WRONGLY CLICK IN SUBCIDY SO I INFORMED IN COIMBATORE OFFICE BUT NOT PROPERLY RESPONDSED AND I REQUEST FOR NORMAL SYLENDER BUT THEY WILL NOT GIVE ME NORMAL CYLENDER SO I SURRENDER MY CONECTION AND GIVE LETTER FOR SURRENDER AND I WILL GIVE THAT LETTER TO INDEN GAS COMPANY THEY GIVE CYLENDER FOR ME.PLEASE DO UR NEED FULL.THANKS BY REGARDSMAGUDEESWARAN[protected]

Dear Sir, I Kantaben C. Patel complaint to you that I have booked my Gas cylinder dated[protected] by reference no. is[protected] & my Cons. No. is 30791252. But till today I have not getting my reffile booking Gas Cylinder. Plz. Do needful.

I am a consumer of Bharat Gas. My Consumer No. 7286. Consumer Name - Naba Kr Das Address: C/O - Dr. Deben Das Howly Town, W No.: 01, PO: Howly, Dist: Barpeta (Assam) Distributor Code: C.C. 471720. Ph: [protected] I have booked gas cylinder and the date of receiving it is 28/08/2014 and Refill Booking No.[protected]. But till date (16/10/2014) I have not received yet. On asking the distributor they are delivering of the date 07/08/2014. Till now I got only three cylinders and when I will get the left 9 cylinders as I am in urgent need of a cylinder !!!. Please give me a perfect solution and help me to get the cylinder in time and please treat the matter as urgent. If the delivery gap is very long then how will I get the other cylinders in time !!!

I recently got new gas connection from Bharath gas agency at Basaweshwaranagar. and the lady at the countersold this to me saying that its mandatory to take pigeon items along with the connection. and i was charged 6, 750 for single cylinder connection. This is not acepteble . please take action against them.

Hi, i ( Mr Sandip Bagwe )went to the Belapur daily by Bike As on[protected] near kalyan Shil raod at BPCL petrol to fill petrol for my bike for Rs -100. Yashwant Sing the employee of the Petrol pump started filling petrol starting from 0 then around the meter reading 50 to next of my Bike .After the same biker has taken Rs-50 Petrol he gone . And started the same meter till Rs-100 & said I fill Rs-100 Petrol in my Bike. I gave 1000 and kept asking for change and took 900 back. He is trying to confuse me by giving change of Rs.1000. Same day my bike Can’t Run 35 Kilometer in Rs- 100. I suffer lots of problem in the road to push my bike to next petrol pump because of cheating by the employee of Bpcl Petrol pump Mr, Yashwnat Singh. For the same in the evening I complaint to the manger he told that the person has working in the morning sift so come as on 12.10.2014. Even I told please the CC TV Footage then they told CC TV not working . There is some technical Problem. As on Sunday morning I ask about the CC TV Footage the Manger Mr. Manoj has told still there is problem. Sorry for the Employee of Mr. Yashwant Singh and fill Rs. 50 petrol in my bike . I told this not solution for my complaint . Shown me the CC TV Footage . You punish the employee . Mr. Manoj told me to come after 2 to 3 day . Today as on 15.10.2014 I reach to petrol pump same answer I got . They told to book the Complaint in BPLC Complaint book Register. I lodge the same complaint in the Name of Mr. Sandip Bagwe Kalyan . So Kindly take necessary action as early as possible Employee Name : Mr. Yashwant Singh at Booth no -7 as on 10.10.2014 Time: Around 9.20 to 9.40 am. Supervisor Name : Mr. Manoj Petrol Pump Location : Next to Tata Power, Opp. Kalyan Octroi Naka, M/s Chitale Petrol Pump .

I am PVNS Shyam Sundar Rao consumer number: 20717 distributor name SRI KALESHWAR BHARAT GAS AGENCY, NAGOLE. I had booked a cylinder on 1st of Oct 2014, so far they did not supply the cylinder, now when contacted them they say that the cylinder got returned because of house lock and the order got cancelled, but whereas My mother and my wife both stay in the house and was not at all locked on the date mentioned by the agency i.e. 11th Oct 2014. They are asking me to book once again. This is not the first time happening. The delivery boy demands for Rs.30/- each time he comes for the delivery and since i dont give him that much, maybe that is the reason they are doing all this. The staff in agency are very rude and arrogant; they do not even answer calls properly and disconnect obtrubtly.When we go there personally they give unreasonable answers and treat us like a unwanted guest. Will somebody take action on this agency, because i am not the only one over here, there are many customers whom i see there when ever i visit the agency with similar complaints.

Distributors Name: S R Gas Service. T Narasipur: 571124 Customer Name: K Ambuja Customer no.: 004049 Complaint: Dear Sir/Madam, we are not receiving our refill in time, they are forcing to book once more (2 times for 1 refill) and it is continued for 2nd time from last 2 booking, i booked for a refill on 28 sep 2014, booking no.[protected] now the agency is forcing to book once more, but i won't booked, b'coz they are continuing like this. So please take immediate action towards this complaint and solve my problem.

I am K.PADMA consumer number: 18239 distributor name SRI KALESHWAR BHARAT GAS AGENCY, NAGOLE. I here complianed many times to the staff of agency of late delivery of cylinder .When HP & Indian gas agencies in our area are supplying within 1 wk of booking Bharatgas is taking 25 - 30 days.First of all they do not even take booking for 15 days after supply.The staff in office are very rude, arrogant & do not even answer calls properly & disconnect obtrubtly.When we go there personally they give unreasonable answers & treat us like a unwanted guest. Last week that too on a festival day gas was over & refill cylinder was also empty. When I called the agency for refill they have cut the call without any assurance. I strongly feel this agency is selling cyclinders at Black market. Sir, I once again request you to investigate & take firm action on this agency in order to disipline the distribution.

On 11.10. 2014 at abt 1.50 pm I went to your filling outlet in the name of Auto Power, phase I, Urban Estate, Dugri, Ludhiana to fill up petrol in my scooter, one of the filling staff misbehaved, used filthy language and manhandled me. When I went to complain to the manager, he also misbehaved, when I asked him to provide me the Complaint Book. he refused and dared me to do anything, hence I am lodging this complaint. Then I asked him to issue me the bill for the filling, he bluntly refused and on persuasion of another benign staff, he finally gave the bill. The bill No. is 83638 dt. 11.10.2014 for Rs. 200.00.I seek a suitable and punitive action by your esteemed establishment to save other customers from such an humiliation. Thanks for listening. My mobile No. is[protected].Name : Mandhir Singh, Age 66 yrs.