Bharat Petroleum [BPCL] Complaints & Reviews

Respected Sir


Sub.: Delay in delivery of LPG cylinder & poor service of dealer

I, Paramjit Singh consumer of Bharat LPG bearing cons.No.4695 of Simran Gas Service, (Ph: [protected], [protected]), dt: B-24/2275, basti jodhewal, LUDHIANA

for booking gas cylinder I continously try to distributor but they are not attend call & response
continuosly we are chasing up with the distributor directly for delivering the gas.

so, please ensure that give regular service of on line booking
please help for regular and good service & attend all phone calls




Thanking you
Yours
Paramjit Singh
[protected]

I am trying to change name for gas ownership but they are saying that "SYSTEM IS DOWN / SO MUCH APPLICATION ARE ALREADY PRESENT WITH THEM". This is happening from Dec'13. No one is picking up the phone[protected]/[protected] of their headquarter branch. On their website, costumer complaint page is not working(http://ebiz.bpc.co.in/css/LPGweb.faces). Such ignorance shouldn't be acceptable. Please help/advice me what should i do. My contact number is [protected] and mail ID is nilesh.sule.[protected]@gmail.com.

I have booked an LPG refill cylinder on[protected] via SMS at 11:58 hrs. but I have not got the cylinder till date, i.e.[protected]. Whenever contacted, the staff reply irresponsibly and they never pay heed to my grievances. More often than not, this has been the situation for the last 3 years. Each and every time, I have to get the refill cylinder by reminding over telephone at least 50-70 times. Also, the delivering men refuse to deliver the cylinder to my home though they are being paid extra money for their service every time. I am totally fed up with the service of BABY GAS AGENCIES, Thiruvalla (SAP Code - 115403).

Please get my complaint redressed immediately and arrange to get proper and timely delivery of the LPG refill cylinders.

Thanking you,

Yours faithfully,

Ramakrishnan. B.,
Consumer No.19772,
Saraswathy Nivas,
Paliakara, Near Market Junction,
Thiruvalla - 689101.
Mob : [protected] ;[protected].

I got the Bharat gas connection on 2006.my dealer is HLRDC BHART GAS NARAINGARH In my case they are even not ready to accept my request for additional cylinder. Every time they will tell some and on that they either tell the quota is over or they postponed. Thanks man singh [protected] [protected]@gmail.com consumer num 1052

Sir,
I had received sms that under dbtl scheme for lpg subsidy amt. Of rs.736.80 is transferred to my bank account by bpcl for cylinder delivered by cash memo 70411 of 04/02/2014.

However the subsidy has not been transferred. As yet even after eight days.

An early action is requested with intimation to. Me

Prem paul kansalppkansal
Advocate

I applied for Bharat gas connection 2 weeks back, by filling online form available on their site. when i visited the agency for followup then only they told me that your connection is approved and it is available with us. my concern is i am already having a expensive glass top 4 burner with me. and the agency person asked me to buy an expensive stove if he wanted a gas connection. Is it compulsary? I said I don't want to buy ur burner. there reply on that is ""you have to buy it or show the bill of your purchased burner.""" Now i am not having that bill here with me. i recently got shifted to pune and not carrying the original bill. Sasane Nagar, Hadapsar, Pune.

Sir, Kindly cancel my booking ref.[protected] dated09/02/2014. This was done by mistake. my distributordetails:RAKASH HOME APPLIANCES 1-52, AMAN BASERA, RANGA REDDY 500039 SATYA PRAKASH [protected][protected] My address is: H NO 7-19/1/2 SHANKAR NAGAR RANGA REDDY, A.P. ANDHRA UPPAL 500039 please cancel my order. Thank you.

my consumer no is 23661 i have booked cylinder on 21.1.2014. booking no is[protected]. my dealer is SAIRAM GAS AGENCY at KHARGHAR. My dealer has distributed gas till 22.1.14. however i have not recieved cylinder till today. morever he does not answer any phone calls. pl do the needful compainant- shrinivas shastri.[[protected]]

Hello Sir, Regarding Adhi Gas ageny, Chennai Repeatedly we tried booking by phone and at last ended up in an online order. The Agency has 3 telephone numbers but 2 does not work and the other one keeps ringing or gives a busy message all the time. We are helpless with such a service. Booked a cylinder on 23rd Jan(online) and till today we have not got a refill. Please look into such agencies and help bharat gas customers. If this is going to continue we have only one option to give up your connection and take a new one with a different gas company. Hope there is someone to give ears to such complaints. Thanks Consumer no 45498737

I, Sukumara kurup( Consumer no:-43350) who is residing in Kayamkulam, Alappuzha district, Kerala had booked gas on[protected] in Kerala State civil supplies corporation, Kayamkulam outlet and bill was released on[protected] .But the gas was not yet given .I humbly request you to grant the same and kindly take the decisions based on this complaint.

I Sajal Kumar Paul residing in Airoli Sector -20 have applied for new gas connection on line and get a waiting list ID 5676995 dated 9th sept 2013 It has passed de-duplication as present status shows that .My Date of Birth 25/08/1973 Mothers name:xxxxx I have Rent agreement with notarised every page, Driving Licence adhere card in current residence Still Radha gas agency in Airoli Navi mumbai is not giving me the connection.pl help me out

I am devedra kumar connection no 17367 noticed u sir i have placed order for refill supply on dt.15.01.2014 ref.id 14731815. my refill supply is not delevered to till now and i have reminded to vijay gas service for two times by mail but after all there is not delevered my supply and not receive my call.pl requested to u send my refill supply as soon as possible.thanks u very mutch.

sir i am a consumer of BP Gas having consumer no 3421. On 16-11-13 i fieled a compliant against the distributor for not providing the refill on time through home deliveryunder ref. no. 40268284. One month latter on 9-01-14 when i booked for refill online under reference no.[protected] the BPCL/Distributor cancelled the booking on his own. Then two week later on 26-01-13 i again booked for refill under refer. no.[protected] and the fate was same yet again they cancelled my booking. After these two episodes i contacted the distributor for not getting the refill. On this he set a precondition for getting a refill which is "you first withdraw the compliant then only i can unblock your consumer no." on getting this answer i made a compliant under ref. no. 40332778, on which no action has been taken yet for its redresel. so it is my request please take nessecary action at earliest as i have to get the refill from black market on high rates in spite of having domestic consumer status. please make these distributors accountable as they are doing gundagardi with consumers. Thankyou

con no 10527 laxmi enterprises bhubaneswar khurda orissa.booked cylinder on 12 nov 2013 cyl delivered(Rs 1070/-) on 28 dec but system not updated and subside not transferred to bank. delivery shows 21 jan 2014 in system. next cylinder delivered 27 jan 2014(Rs 1290/-) subside transferred on 24 jan 2014. booking deliver and subside pattern not undersood and no response from agency

A am live ahmedabad and my gas connection my big brother home Town change ..barat gas rules regulations change compulsory aadhar I emergency given card but not proseec your gas agency plz. Cheq ...my home town vejalpur ahmedabed.. Gas agency name jyoti gas agency vejlpur near Mona park .. All sttaf not respond plz argent reply

I have paid full amount of gas cylinder, but subsidy amount not yet received in my account, only message came from BPCLPG on dt. 08/01/14 & dt.18/01/14 (order No. 652091 dt. 3.1.14 & Cash Memo No. 167950) regarding my subsidy amount has been transferred to the corresponding bank. I have checked with bank and Bhupindra Gas Agency, Sirsa, according to them all the records are correct but the failfure from BPCL. SO you are requested to check the matter and take necessary step the credit the appropriate amount to my bank account. Warm Regards L.N. Sharma Registered Mobile No. [protected] Consumer No. 3331.

For booking of Refill of Cylinder, we need to visit to Agency office as their phone numbers are always busy, even it rings no one pick up the phone. Once the customer visits to Agency Office and book for refill of cylinder, the delivery will be done after 7 days as per the counter staff. Even after 7 days also it doesn't reach the delivery will take minimum 10-15 days.

my consumer no-617479, i made booking about 25 days back, but gas not delivered, again i booked, again gas not delivered and booking cancelled. now again i booked and booking no-206118. but bolpur majumdar gas says that gad to be collected from the shop and not to be delivered at home.

Greetings!
I, Mrs. Vijayalakshmi, R/o WZ-23/CA/1-FF, Ram Nagar Extn., Tilak Nagar, New
Delhi-110018 is having the Bharat Gas Connection with Consumer No. 24334
Supplied by Milind Gas Agency at Vikaspuri, New Delhi
Today I received the Gas Cylinder with Cash Memo. I am very much sorry to
say that in that Memo - CMNo. 402659 dated 22/01/2014 it has been
mentioned Sub: 2/9. In fact, this cylinder was mine first cylinder to
receive as Subsidy and only once I have received/credited the subsidy
amount in my bank account. To rectify this, I tried the whole day dialing
them. * But to my dismay, the agency never pick up the phone and never
answers. This usually happens with them whenever we try to contact them
through phone and dial up their numbers they never pick up phone and no
answer at all.* This needs to be looked into and kindly rectify the
mistake in the cash memo *as otherwise I will be deprived of receiving the
limited supply of cylinder as otherwise I will be getting only eight
cylinder in the year instead of nine cylinder.*
Please!!!
Regards

From.V.Jayakrishnan Kerala City Kayamkulam Bharatgas Distributor KERALA STATE CIVIL SUPPLIES CORP Consumer Number 48277 Sir I send complaint 3 times to BPCL Field Officer NPARVINDAKSHAN through website but not able to see the complaint in status menu or not solve my problem. I have booked for a refill on 01.12.2013 but after some days I show in the date my booking date is changed to 04.01.2014. This is the last week of January but not yet get the cylinder. Now I have get only 6 cylinder in this financing year. only 67 days are left in the financial year. please take intimidate action to get my all subsidy cylinder. Last complaint detail Date:[protected] reference number is 40329807.