Bharat Petroleum [BPCL] Complaints & Reviews

Complient for gas not deliver

GAS AGENISE -- RAGHAV GAS AGENISE
DADRI GAUTAM BUDH NAGAR

mai ne 6-7-2013 ko gas book karvaya tha jo ki abhi tak deliver nahi hua hai
mera message no.46595683 ye hai
mai ne gas deliver man se bhi phone kar ke bola to vo bola gas hi nahi aa rahi hai [protected]
to hum kaha se deliver kare
abhi aap ko intzar karna hoga.

kripa kar ke mera gas cylinder jald se jald deliver kara de

Regards
Ravindra kumar
dadri

on 25 june 2013, i have paid full amount Rs.835- of gas cylinder, subsidy amout not yet recieved in my account,only message came from BPCLPG regarding my subsidy amount has been transferred to the corresponding bank. I checked with bank and gas agency, according to them all the records are correct but the failfure from BPCL. Please check the matter and take necessary step the credit the appropriate amount to my bank account.

consumer No.83
Gas Agency Name : sabari gas service, vadaserikara, pathanamthitta, kerala (Distributor code C.C. NO. 621863

my e mail [protected]@yahoo.co.in

Elizabeth Samuel

We got this new Bharat gas connection three months back,Last week we have booked for refilling of cylinder through mobile, we received the conformation of the same from them. But After Five days we received the message from them that of Refill cylinder has been delivered on so and so date but we have not received yet, as a single cylinder customer we are suffering because of delay.Please take further action.
Delay can be barable for some period but they sold that cylinder for extra cost.
Consumer No is:59113819
Gas Agency Name:Bangaru sai Gas Agency
KPHB,Hyderabad

Reference no of booking:46361966
Booking date:5/7/13

Kindly be aware of the frauds committed at Petrol Bunks!!!

Today, I just got saved of getting cheated at Advaita Petrol Bunk on BTM Layout.

Please follow this to avoid getting cheated:
1.) Have a watch on the fuel meter & price meter when filling gas
2.) Never allow any one to divert your attention (Like the cash collector / card swipe person in case of debit / credit card / promotional offers)
3.) If you find them cheating ensure you register a complaint and take a receipt of the same!

Hi,

I am user of Bharat Gas Service provided by distributor Sandesh Gas Agency,Pimpri,Pune. I took Non Subsidized

connection in month of January 2013, spending 6500 INR compulsory buying stoves/hot plates and other extra

accessories. After that I asked for so many times in getting the Non Subsidized connection to Subsidized one.

Finally in end of June 2013, I was told to fill up the form for getting new subsidized connection and submit the

same.I submitted along with required supporting documents for KYC. I was asked to pay 250 INR , don't know for

what service and I got new receipt. I asked them if I can get refund of the amount paid extra in Non Subsidized

connection, to which they replied that Govt has not taken any decision, you need to wait till then.

I asked if I can get second cylinder at subsidized rate for which they said I need to pay additional 2650 INR and

home delivery won't be provided by agency.
I was so surprised to know all this kind of excuses and looked like the agency was in total mode of fetching

money from customers.

Can you please help here to get necessary justice to my gas connection refund.

Thanks

Respected Sir,
The supplier of Bharaat Gas under the banner of Deep Gas Servicec has been a nuisance since I applied for the gas services( 11185). They have never supplied the gas in time and if house is closed even for a few minutes , the hawker reurns and keeps us waiting for several days for supply. Now they evolved a new sytenm to book the gas through computer system. But if there is any complain in supply they never attend the phone.
I shall be highly obliged if action is taken against the malpractices.

With regards

Yours sincerely

Dr. S. C. Sharma

Dear Sir,

I applied for a new Bharat gas connection in Kukatpali. The dealer deliberately asked me to buy one pressure cooker, One gas lighter and a Stove.
When I told that i will buy these items from Market with good quality company, they denied to give me Gas connection if I dont buy these Poor quality items.

Please help me to get my money return from the dealer as dont want to use these poor quality Items, which me be harmful to use.

Please find attached Bills for your reference.

Regards
Qamar khan

ANMOL BHARAT GAS DISTRIBUTORS (Bharat Gas agency distributor) is a gas agency distributor having its office at Kamalanagar, Bangalore.

I have been a subscriber to their service for a year now. I have booked for refilling the gas and have sent booking sms via from the registered mobile. Besides being 15 days timeframe to deliver (booked on 9-June-13), these agency people have been very rude and have abused me for my regular visit for taking the delivery.

Today (22-June-13), they have declined to deliver the gas distribution to my premises and have asked me to collect the same in person.

This is against the rule of carry a gas container and the rule says that they have to deliver to the customer at the door step, Why that they are declining? They are even declining to supply as my residence is not in their limits for delivery.

Me questioning with them has no effects or results that I gained. It has been very hilarious on my part for getting subscribed to such agency or for such service provider. This is not just my voice to raise this concern / complaint; it has been a cry of others also at this agency.

Their customer service personnel’s are very abusive and rude, no commence in addressing the issue / related matters. Delivery is hopeless.

Kindly help !

My interest is not to punish any individual; our interest is customer engagement and relationship.
In my opinion, this agency’s license should be cancelled and the service provider should take the customer’s in confidence to hold company’s reputation.

DEAR SIR,

MY L P G CONSUMER NO.10249 SAID CONNECTION IS IN MY NAME : SREEKUMAR T AGENCY RECORD SHOWN LIKE (S .THEENDAKARA) THEENDAKARA IS MY HOUSE NAME , MY FULL NAME IS SREEKUMAR THEENDAKARA BUT THE AGENCY SHORT IT AS (S . THEENDAKARA) BUT GENERALLY YOU ARE WELL AWARE THAT, NAME SHOULD WRITE FULL AND INITIAL SHOULD WRITE SHORT LIKE AS SREEKUMAR. T . DUE THIS DISTRIBUTOR DID NOT IDENTIFIFY THE INDIVIDUAL AND ON ENQUIRY AT NEAR BY HOUSE THEY SHOULD NOT TELL WHERE IS MY HOUSE AS MY CALLING NAME AND USING NAME IS SREEKUMAR T.

NAME AS WRITTEN IN THE RECORD OF GAS AGENCY: S THEENDAKARA

IT SHOULD BE WRITTEN AS :- SREEKUMAR. T


HENCE IT IS REQUESTED THAT NAME MAY PLEASE BE CHANGED AS SREEKUMAR T PLEASE IN FUTURE.

Dear Sir,

With very regretfully nad painfully i have to say that the HPCL dealer for distribution of PLG gas here in Nagpur located in Defence Estate Wadi Nagpur is very very bad.
I have bokked the cylinder online and i have got booking confirmation messege and no is 252377 dt 13/06/13 is expected to deliver on 19/06/13 but 0n 15/06/13 Mr. Patil of Agrawal Gas Agency vehicle no MH-40, Y-2520 was came along with cylinder and he refuses to deliver at home and also arrogently he behaved with me asking me "do what u want and complaint about me"
my consumer no is 117459
gas agency- Agrawal Gas Agency
Defence Estate Nagpur
ph no[protected], 237557

We are facing problems here so kindly look into the ,matter and do the needful as customer i need justice

Thanks and regards

ROSHAN RAUT
[protected]

Dear sir , I have a gas connection Bharat gas ( Ravi gas agency CC no140398 Gurgaon ) last 2001, This agency give me promise that , we are provide home dilevry at the connection time but now gas agency not provide me home delivery , that's why I writing letter to complaint forum, sir I am in job and no more time to arrange cylinder loading unloading.
Plz give me support to gas home delivered
Thanks!
Rajesh kumar
H N 1608 maruti kunj Gurgaon,Haryana
M- [protected]

May 27, 2013

To

Complain Authority or Bharat GAS

Dear Sir / Madam,

I want to inform you that i booked and received a cylinder which is being leak from last 3 days. I have informed the same to helpline number and also to the Anand Gas Services on the same day (25.05.2013). Still this leaking cylinder is at my home.

ANAND GAS SERVICE
379/B,MAIN MATHURA ROAD BADARPUR,NEAR-GURUDWARA
SOUTH EAST DELHI 110044
SUBHASH (M)
[protected][protected]
[protected]@bharatgas.in

Please treat this matter on most priority and arrange to collect and replace the cylinder as soon as possible.

I want to mention that I have informed the matter to the concern person more than 6-7 times. All the responsibility of any mis-happening is on BHARAT GAS (ANAND GAS SERVICE).

With regards,

Yogesh Kumar
Gas Connection No.: 22791
[protected] / [protected]

Dear sir/Madam

I HAVE APPLY FOR NEW LPG CONNECTION ON THE ADDRESS 285/14 ASHOK NAGAR,GANAUR MANDI AGAINST WAITIND ID NO- 556298 ON DATED 16.12.2012..MY FATHER ALREADY HAVE A CONNECTION ON THIS ADDRESS.FROM JANUARY -2013 I WRITING MAIL TO YOU FOR ISSUE NEW LPG CONNECTION.IN RESPONSE YOU SAY PROBLEM SHORT OUT IN FEW DAYS.
BUT TILL NOW THERE IS NO SOLUTION.
PLZ THINK ABOUT CUSTOMER & CUSTOMERS TROUBLE.


NOW WE HAVE EIGHT MEMBERS IN FAMILY.WE HAVE TWO BROTHERS AND MOTHER -FATHER.
BOTH ARE MARRIED.BEFORE SIX MONTH AGO I THINK TO SEPARATE FROM MY FAMILY,DUE TO SOME FAMILY REASON.SO,I APPLIED FOR NEW CONNECTION.ALL MEMEBERS LIVED ON GROUND FLOOR.ON GROUND FLOOR TWO KITCHEN. IN THIS ONE MY.

IN MY SEPRATE FAMILY MEMBERS ARE THREE MY SELF,WIFE & MY SON.


I GO TO DISTRIBUTOR FOR ISSUE MY NEW CONNECTION BUT HE SAY CONNECTION IN SUSPECT BECAUSE IN THIS ADDRESS ALREADY ONE CONNECTION ISSUE ON YOUR FATHER NAME.

PLZ TELL ME THE WAY HOW THIS CONNECTION ISSUE

NIETHER I HAVE NOT IN THE POSITION TO PURCHASE A NEW HOUSE FOR MY SEPRATE FAMILY TO GIVING NEW ADDRESS TO BPCL DISTRIBUTOR..(BECAUSE MY SHARE IN THIS HOUSE)

NIETHER I HAVE NOT IN POSITION TO COOK FOOD WITH OUT ANY LPG CONNECTION
I ALSO PRODUCE THE AFFIDEVIT FOR NEW LPG IN THIS SHOW NO CONNECTION ISSUE ON MY NAME & WILL HOUSE NO.-285 IN WHICH MY MOTHER DISTRIBUTE THE HOUSE .
PLZ TAKE ACTION ON THIS URGENT BASIS .I HAVE URGENT NEED FOR NEW LPG.IF YOU NOT SOLVE THIS CASE PLZ TAKE THIS YOUR SENIOR.

With Thanks,
Naveen Kumar
Contact number> [protected]

Sir, I would like to bring to your kind notice that i have applied for a new gas connection in the month of february 2013 and till today i didn,t get any connection nor any information about the connection.And as you are well aware of the fact that it,s very difficult now a days to survive without a LPG connection.so kindly consider my problem at your earliest convenience.My waiting list no. is 2291635 in Bharat gas Thanking You.

I had been here in bharat petrol bunk(sardar automobiles) at mumbai, near nair hospital there is a pump named sardar bharat peroleum, I had given my car for water service here, and was waiting for hours, mean while my stomach was upset and asked to access their toilet, they had deniend me and responded in a real bad manner, what are these? Just think without even basic needs why are they allowed to open up a service like this? This is srtictly rude. I was in need as it was such an urgent situation. Please do needful with the pump authorities atleast to make basic needs available.

sir,
I have taken the bharat Gas connection from Kirti Gas agency, Kottayam, Kerala, but i transferred to Tiruvalla, Kerala Pathanamthitta district and approached Baby Gas agency, Tiruvalla, here it shows the invalid TV Number. and the Trivandrum office say that you take another connection , and the person who is in charge of sales is giving no solution for the problem , in Chennai office told Roy the in charge of Baby Gas agency, Tiruvalla that somebody has taken the connection in their respective account in tamil nadu area. . sir it is cheating and assassinating the poor people those who have already taken connection. my name is Leena Thomas ( A teacher of an aided school). T V No- [protected] transferred date[protected]. consumer No.55330589. i am taking food in the hotels for the last one month. i have no money to spent for the same. sir please make necessary arrangements .
Leena Thomas
[protected]@gmail.com mobile No [protected]

Dear Sir,

our gas connection was blocked due to non availability of SB Number. Our connection is from 1992 and there have no problem upto previous year. From atleast six month they said our connection is blocked due to SB Number not correct. We submitted paper they required to Main Office at Trivandrum (Kazakuttam) in March 2013. Now they saying that they can;t supply gas cylinder to us. We have so much problem. please consider the case. We have all the papers.

Respected Sir / Madam,I would like to report the case of fuel adulteration by a petrol pump, Omvedant Petroleum, Jogeswari Vikroli Link Road, Andheri (E). I had filled the 43.87 liters petrol from this petrol pump on 22nd April 2013. On 1st May 2013 my car (Fiat linea no. MH02 CH 2006) broke down on the road. I called towing server to tow my car to the Vasan Motors service center. On 3th May 2013 (today) I got call from Vasan motors claiming that the problem is due to the water mixed with petrol. This has resulted in the damage of my car parts and I will have to incure the expense of Rs 45000 to 50000/- to fix this car.When I filled the petrol on 22nd April my fuel tank was near empty (capacity of fuel tank is 45/46 liters). And after filling fuel on 22nd April from Omvedant I have not filled the petrol any where. Also the fuel tanks of my car was securely locked to rule out any sabotage. I have the receipt of the petrol filled from Omvedant and also the fuel that came from my car with Vasan motors. I have lodged an complain with BPCL sales manager Mr. Arpti Tiwari and he asked me lodge the complain in Omvedant feedback register. I have also lodged the complaint with MIDC police station. I would now formally like to lodge the complain with you. Requesting you to kindly let me know the appropriate process.Thanks & regards,Anuj Dhokai

While applying for a LPG gas new connection from Bharat gas Agency at Marol , Andheri East , was asked to take the other items compulsory those items include cooking masala kits , gas stove ,AMC , etc. by doing so they were exaggerating the cost of gas by double amount .
Apprehensive Bharat Gas Agency ( Anjali Services at Moral ) is cheating and forging customer by over selling .
Help required to investigate the matter
thx
Kapil
[protected]

Dear Sir,
Most humbly I bring this matter to your kind notice.
Customer number 1434. APARAJITA BHARATGAS, Bhubaneswar.

Booking reference number 34257233 dated 29th March, 2013.
Status as on 3rd May 2013, 11:21 hours: "P".
Complaint lodged on telephone number[protected]. The official tells that customer should lodge complaint if delivery is not made within one month. How am I supposed to know that? Earlier, the agency refused to deliver cylinder within one month of booking.

Previous occassion:
Booking reference number 31225972 dated 14.01.13. Showed delivered on 23.01.13. On enquiry, the agency said door was locked. Does that mean cylinder delivered? Delivery van comes to my resedential complex at least once in a week. Complaint lodged on telephone number[protected] on 28.01.13. Got delivery on 29.01.13.

The agency or the service people are desperately taking risk for some additional income by falsely showing delivery or delaying the delivery. This practice should be curbed immediately by taking strong action before it becomes a menace.

Thnking you,
D. Ray
C-33, CMPDI Colony
Near TV Centre
Bhubaneswar-751005