Bharat Petroleum [BPCL] Complaints & Reviews

I own a Honda activa which I had purchased 2 months ago.. and the fuel tank capacity of the scooty is 5.3 litres of petrol, bt every time when I fill it up the level of fuel reaches upto 6.1 so I inquired about the issue to the staff of the petrolpump and he said me that may b the tank capacity is more than 5.3 .. so to cnfrm it I inquired about it 2 the service station of Honda in which tthey said me that it is impossible .. so I would like u 2 plz look into the matter .. this time I have also taken a reciept from the pump in which my vechile num and the Amt of fuel in mentioned that is 6.03 as I had a bit of fuel earlier in it . My num is [protected] and the petrol pump name is the town pump

Dear Sir/ Madam,

My father was registered consumer of Bharat Gas
His consumer No. is 1731

Harish and Sons was not supplying the cylinders properly Even every time their distribution places was changed as per their convenience so it becomes very difficult to find or track them for senior citizens and it becomes very difficult to them to carry 16 to 17 kg cylinder on bicycle or in hand to home. Most important thing is their workers never give any cash memo or receipt to any customer. My father told me they demand cash memo every time but they never get it n single time till today so now it becomes very sensitive issue for us and we are taking all serious actions against Bharat Gas and your Distributor Harish and Sons and this is not acceptable at all ..This is a direct exploitation of consumers and senior citizens. So I want to raise the complaint against Harish and Sons – Tal Koregaon, dist – Satara. We also form the case under the consumer protection act.
Regards
Amitkumar Bodhe Prakashrao Bodhe
Cell: [protected] [protected]

I have been following up with Pradeep bharat gas since last few weeks about nonsubsidized cylinder issue after filling my KYC online i had to fill it manually at distributor at the time of manual submission last few weeks distributor is saying that my connection is blocked however they dont have any reason for this.

Dear sir Good Morning! I am Ganesamoorthy.C residing in Tenkasi, Tirunelveli District, Tamilnadu state. had transferred my LPG connection on 19.06.2013 (Consumer No.[protected] from bharat gas located at Kadayanallur, Tirunelveli Diatrict, Tamil nadu (D.Code : 180276, Sri SaiRam Agencies, Kadayanallur ) to Bharat Agencies Shengottai, Taminadu state bharat gas agency has not updated the required information online till now .i had submitted all the required documents and the gas cyllinder and pressure regulator.I had contacted the agency many times but they are giving excuses that still not updated(19th August). Also during transfer of connecion they took 62 days. I'm finding difficulty without gas connection and suffer alot. I humbly request you to please lodge a complaint against them and help me out of this situation. Thanks and Best Regards Ganesamoorthy.C [protected] [protected]@gmail.com

Dear Sir

I am vijay gaikwadl from nakhate wasti, rahatani pune. My consumer id is 19191. I am booked 12 aug 2013.
i have gas cylinder status on ebharatgas.com. order date 12 Aug 13 & cylinder delivery date 14 Aug 2013
but till today gas is not came in my house.

Please take proper action as soon as possible.

Regards & Thanks
vijay gaikwad
[protected]

From
C.KRISHNANKUTTY (CONSUMER NO.48437)
Ambili Villa, Kollarukonam
Peringamala.PO, Trivandrum- 695563


Subject: DELAY IN DELIVERY OF REFILLED LPG

Sir,
I regret to inform you sir, the following facts for your kind consideration and sympathetic action please.

I got LPG domestic Bharat Gas connection from MP Gas Agency, Thachottukavu, Peyad.PO, Trivandrum, Code: 621848 on 10th May 2011 providing consumer No. 48437 with single cylinder facility and second cylinder on 08th November 2011..

Since then I am facing (not only me alone) a lot of problem for refilled LPG. The complete details of date-wise refilled LPG issued to me is appended below:-

Date of supplied Time taken to issue next re-filled cylinder
10 May 2011 Initial issue (First Cylinder)
25 June 2011 45 days
08 Oct 2011 105 days
08 Nov 2011 30 days (Second Cylinder)
15 Dec 2011 37 days
14 Jan 2012 30 days
29 Feb 2012 45 days
07 Apr 2012 38 days
09 May 2012 32 days
30 Jun 2012 74 days
12 Sep 2012 38 days
5 Dec 2012 45 days
9 Jan 2013 34 days
6 Feb 2013 27 days
20 March 2013 44 days
08 May 2013 Till today not yet supplied.

Now we are waiting since last issue for the re-filled gas cylinder. But no positive steps has
since been taken by them. This matter regarding delay in supplying re-filled gas has been brought to the notice of the Teritory Manager, BPL refilled station Kazhakuttom through phone at various occasion and finally a registered letter has also been sent to them on 13th September 2012..But no action has since been taken by them to correct system of delivery of re-filled gas cylinder or not ever to acknowledge of registered letter..
It is also submitted your kind information that refilled LPG is readily available in open market in my locality by paying Rs.200-300 more. Every week I am contacting the above agency for refilled LPG on which dated are scheduled for my area. The ready made answer is “Next Saturday” and they are not even listening any words from me and disconnecting the phone. More over, bill for refilled LPG is never been giving to the customer. These are all against the rules and ethic of the company.

However I am requesting your high honour that please investigates the matter in detail and do the needful sir. We have no any other way except you to submit our problem.


Thanking you,


Yours faithfully,



(C.Krishnankutty and others)
Peringamala
Dated 15th’ August 2013
C

From
C.KRISHNANKUTTY (CONSUMER NO.48437)
Ambili Villa, Kollarukonam
Peringamala.PO, Trivandrum- 695563


Subject: DELAY IN DELIVERY OF REFILLED LPG

Sir,
I regret to inform you sir, the following facts for your kind consideration and sympathetic action please.

I got LPG domestic Bharat Gas connection from MP Gas Agency, Thachottukavu, Peyad.PO, Trivandrum, Code: 621848 on 10th May 2011 providing consumer No. 48437 with single cylinder facility and second cylinder on 08th November 2011..

Since then I am facing (not only me alone) a lot of problem for refilled LPG. The complete details of date-wise refilled LPG issued to me is appended below:-

Date of supplied Time taken to issue next re-filled cylinder
10 May 2011 Initial issue (First Cylinder)
25 June 2011 45 days
08 Oct 2011 105 days
08 Nov 2011 30 days (Second Cylinder)
15 Dec 2011 37 days
14 Jan 2012 30 days
29 Feb 2012 45 days
07 Apr 2012 38 days
09 May 2012 32 days
30 Jun 2012 74 days
12 Sep 2012 38 days
5 Dec 2012 45 days
9 Jan 2013 34 days
6 Feb 2013 27 days
20 March 2013 44 days
08 May 2013 Till today not yet supplied.

Now we are waiting since last issue for the re-filled gas cylinder. But no positive steps has
since been taken by them. This matter regarding delay in supplying re-filled gas has been brought to the notice of the Teritory Manager, BPL refilled station Kazhakuttom through phone at various occasion and finally a registered letter has also been sent to them on 13th September 2012..But no action has since been taken by them to correct system of delivery of re-filled gas cylinder or not ever to acknowledge of registered letter..
It is also submitted your kind information that refilled LPG is readily available in open market in my locality by paying Rs.200-300 more. Every week I am contacting the above agency for refilled LPG on which dated are scheduled for my area. The ready made answer is “Next Saturday” and they are not even listening any words from me and disconnecting the phone. More over, bill for refilled LPG is never been giving to the customer. These are all against the rules and ethic of the company.

However I am requesting your high honour that please investigates the matter in detail and do the needful sir. We have no any other way except you to submit our problem.


Thanking you,


Yours faithfully,



(C.Krishnankutty and others)
Peringamala
Dated 9th’ August 2013
C

I ASK THEM TO FILL THE TANK BUT HE PRESSED 50 RUPEES FIRST THEN HE ASKING ME HOW MUCH...I SAID FULL TANL THEN HE CONTINUED FROM THERE. THE BILL WAS 450 RS BUT HE FILLED ONLY RS 400 ONLY. IN THEIR SYSTEM SHOWING 450 BUT HE FILLED ONLY 400 THE REMAINING RS 50 PETROL THE PETROL BUMP EMPLOYEE WILL SHARE. I AM PLANING TO FILE A CASE IN CONSUMER COURT SINCE I HAVE ALL THE EVIDENCE.

Complient for gas not deliver

GAS AGENISE -- RAGHAV GAS AGENISE
DADRI GAUTAM BUDH NAGAR

mai ne 6-7-2013 ko gas book karvaya tha jo ki abhi tak deliver nahi hua hai
mera message no.46595683 ye hai
mai ne gas deliver man se bhi phone kar ke bola to vo bola gas hi nahi aa rahi hai [protected]
to hum kaha se deliver kare
abhi aap ko intzar karna hoga.

kripa kar ke mera gas cylinder jald se jald deliver kara de

Regards
Ravindra kumar
dadri

on 25 june 2013, i have paid full amount Rs.835- of gas cylinder, subsidy amout not yet recieved in my account,only message came from BPCLPG regarding my subsidy amount has been transferred to the corresponding bank. I checked with bank and gas agency, according to them all the records are correct but the failfure from BPCL. Please check the matter and take necessary step the credit the appropriate amount to my bank account.

consumer No.83
Gas Agency Name : sabari gas service, vadaserikara, pathanamthitta, kerala (Distributor code C.C. NO. 621863

my e mail [protected]@yahoo.co.in

Elizabeth Samuel

We got this new Bharat gas connection three months back,Last week we have booked for refilling of cylinder through mobile, we received the conformation of the same from them. But After Five days we received the message from them that of Refill cylinder has been delivered on so and so date but we have not received yet, as a single cylinder customer we are suffering because of delay.Please take further action.
Delay can be barable for some period but they sold that cylinder for extra cost.
Consumer No is:59113819
Gas Agency Name:Bangaru sai Gas Agency
KPHB,Hyderabad

Reference no of booking:46361966
Booking date:5/7/13

Kindly be aware of the frauds committed at Petrol Bunks!!!

Today, I just got saved of getting cheated at Advaita Petrol Bunk on BTM Layout.

Please follow this to avoid getting cheated:
1.) Have a watch on the fuel meter & price meter when filling gas
2.) Never allow any one to divert your attention (Like the cash collector / card swipe person in case of debit / credit card / promotional offers)
3.) If you find them cheating ensure you register a complaint and take a receipt of the same!

Hi,

I am user of Bharat Gas Service provided by distributor Sandesh Gas Agency,Pimpri,Pune. I took Non Subsidized

connection in month of January 2013, spending 6500 INR compulsory buying stoves/hot plates and other extra

accessories. After that I asked for so many times in getting the Non Subsidized connection to Subsidized one.

Finally in end of June 2013, I was told to fill up the form for getting new subsidized connection and submit the

same.I submitted along with required supporting documents for KYC. I was asked to pay 250 INR , don't know for

what service and I got new receipt. I asked them if I can get refund of the amount paid extra in Non Subsidized

connection, to which they replied that Govt has not taken any decision, you need to wait till then.

I asked if I can get second cylinder at subsidized rate for which they said I need to pay additional 2650 INR and

home delivery won't be provided by agency.
I was so surprised to know all this kind of excuses and looked like the agency was in total mode of fetching

money from customers.

Can you please help here to get necessary justice to my gas connection refund.

Thanks

Respected Sir,
The supplier of Bharaat Gas under the banner of Deep Gas Servicec has been a nuisance since I applied for the gas services( 11185). They have never supplied the gas in time and if house is closed even for a few minutes , the hawker reurns and keeps us waiting for several days for supply. Now they evolved a new sytenm to book the gas through computer system. But if there is any complain in supply they never attend the phone.
I shall be highly obliged if action is taken against the malpractices.

With regards

Yours sincerely

Dr. S. C. Sharma

Dear Sir,

I applied for a new Bharat gas connection in Kukatpali. The dealer deliberately asked me to buy one pressure cooker, One gas lighter and a Stove.
When I told that i will buy these items from Market with good quality company, they denied to give me Gas connection if I dont buy these Poor quality items.

Please help me to get my money return from the dealer as dont want to use these poor quality Items, which me be harmful to use.

Please find attached Bills for your reference.

Regards
Qamar khan

ANMOL BHARAT GAS DISTRIBUTORS (Bharat Gas agency distributor) is a gas agency distributor having its office at Kamalanagar, Bangalore.

I have been a subscriber to their service for a year now. I have booked for refilling the gas and have sent booking sms via from the registered mobile. Besides being 15 days timeframe to deliver (booked on 9-June-13), these agency people have been very rude and have abused me for my regular visit for taking the delivery.

Today (22-June-13), they have declined to deliver the gas distribution to my premises and have asked me to collect the same in person.

This is against the rule of carry a gas container and the rule says that they have to deliver to the customer at the door step, Why that they are declining? They are even declining to supply as my residence is not in their limits for delivery.

Me questioning with them has no effects or results that I gained. It has been very hilarious on my part for getting subscribed to such agency or for such service provider. This is not just my voice to raise this concern / complaint; it has been a cry of others also at this agency.

Their customer service personnel’s are very abusive and rude, no commence in addressing the issue / related matters. Delivery is hopeless.

Kindly help !

My interest is not to punish any individual; our interest is customer engagement and relationship.
In my opinion, this agency’s license should be cancelled and the service provider should take the customer’s in confidence to hold company’s reputation.

DEAR SIR,

MY L P G CONSUMER NO.10249 SAID CONNECTION IS IN MY NAME : SREEKUMAR T AGENCY RECORD SHOWN LIKE (S .THEENDAKARA) THEENDAKARA IS MY HOUSE NAME , MY FULL NAME IS SREEKUMAR THEENDAKARA BUT THE AGENCY SHORT IT AS (S . THEENDAKARA) BUT GENERALLY YOU ARE WELL AWARE THAT, NAME SHOULD WRITE FULL AND INITIAL SHOULD WRITE SHORT LIKE AS SREEKUMAR. T . DUE THIS DISTRIBUTOR DID NOT IDENTIFIFY THE INDIVIDUAL AND ON ENQUIRY AT NEAR BY HOUSE THEY SHOULD NOT TELL WHERE IS MY HOUSE AS MY CALLING NAME AND USING NAME IS SREEKUMAR T.

NAME AS WRITTEN IN THE RECORD OF GAS AGENCY: S THEENDAKARA

IT SHOULD BE WRITTEN AS :- SREEKUMAR. T


HENCE IT IS REQUESTED THAT NAME MAY PLEASE BE CHANGED AS SREEKUMAR T PLEASE IN FUTURE.

Dear Sir,

With very regretfully nad painfully i have to say that the HPCL dealer for distribution of PLG gas here in Nagpur located in Defence Estate Wadi Nagpur is very very bad.
I have bokked the cylinder online and i have got booking confirmation messege and no is 252377 dt 13/06/13 is expected to deliver on 19/06/13 but 0n 15/06/13 Mr. Patil of Agrawal Gas Agency vehicle no MH-40, Y-2520 was came along with cylinder and he refuses to deliver at home and also arrogently he behaved with me asking me "do what u want and complaint about me"
my consumer no is 117459
gas agency- Agrawal Gas Agency
Defence Estate Nagpur
ph no[protected], 237557

We are facing problems here so kindly look into the ,matter and do the needful as customer i need justice

Thanks and regards

ROSHAN RAUT
[protected]