Bharat Petroleum [BPCL] Complaints & Reviews

I, Myself Mr. Abdul Salaam Abdul Aziz having c/o gas connection in the name of consumer by name Sk. Harun Sk. Mehboob (Old consumer No.5527, New Consumer No.[protected] C/o Bhagwan Deokate W.No. 4 Shegaon Dist. Buldana, getting delivery of gas cylinders from Garg Gas Agenies/Siddhivinayak Gas Agenies, Aksa Complex, Khamgaon Road, Shegaon (351879) Dist. Buldana. At the same time, I decide to apply for new connection as per the settled rule and compromise in between the Grahak Panchyat, Gas companies and distributors of the division and in the light of prevailing circumstances. But the service provider told me that your gas cylinder delivery of c/o nature has been stopped till getting the new connection in your own name. Kindly take note of it and issue requisite directions/orders to the concern. Otherwise I will be compelled to go to consumer forum for seeking justice.
Thanks, Your's
Abdul Salaam Abdul Aziz
R/o Near Aksa Complex, Khamgaon Road, Shegaon
Dist. Buldana Pin Code. 444 203, Mob. [protected]

name: usha, consumer no:21963
sir, iam co-operative worker and widow age of :55years old last five months gas cylinder supplying very worst and poor, last week every day iam going to complaint the distributor cylinder not yet ibook the cylinder in last month the delivery van came to my street but not delivery for me and i ask the delivery man he said notyet your bill ( i call the distributor office their she said already send ) after i request to the deliverymen, iam a older lady please check the bill, he said if you want today give extra 100/-Rs or wait 1month again
isaid iam not give the extra money i will complaint after the delivery man using bad words in my street all people watching
delivery man name :john
veryy worst and bad service
please helpme the problem

TO
The Divisional Manager,
Bharat Gas Agency(BPCL),
Tel Bhawan,madhya marg,
sector-19-b, chandigarh,

SUB- Application for issue the new LPG GAS connection (domestic)

R/SIR,

I Want to say that i have applied for new lpg gas connection domestic to indira gas centre BUDHLADA, DISTT.MANSA (PUNJAB) on dated 06.03.2012.

but the gas agency not issuing me the gas connection till now.so, I request you please issue me the gas connection. I shall be very thankful to you for this task of kindness.


thanking you,

yours sincerely
RAJESH KUMAR
S/O BHARAT RAJ SINGLA
BUDHLADA-151502
MB NO[protected]

Respected sir,
i am consumer of BPCL, consumer no.4706, under distributor VISHWANATH BHARATGAS SERVICE
AZAMGARH UP (Domestic) Ph[protected]

I had book for the rifill of cylinder on date 01/11/2012.but there is no response from the distributor.
i have complain so many times regarding the matter but there is no result.
so sir I request you to take the necessary action against my distributor.
thanking you.
yours truly

Sabana
mo. no.[protected]
email id-aafaq.[protected]@gmail.com

Dear Sir,

I had booked for refilling of LPG cylinder consumer no.4628 (dealer Ms. Kennady Gas Agencies, Vadamadurai, Thudiyalur, Coimbatore) on 18.10.2012, (i went there in person, they never attend telephone calls, whenever we dial always it rings, but they won't attend the calls)at the time of booking they told me that cylinder will be supplied within 15 days, on 01.11.2012 again i contacted for my cylinder they replied that it will take 20 days to deliver, again i contacted today i.e. 06.11.2012, they replied it will take another 2 more days to deliver.

The first cylinder i have received on 22.09.2012, from the date of delivery i have to wait for 25 days Dear Sir,

I had booked for refilling of LPG cylinder consumer no.4628 (dealer Ms. Kennady Gas Agencies, Vadamadurai, Thudiyalur, Coimbatore) on 18.10.2012, (i went there in person, they never attend telephone calls, whenever we dial always it rings, but they won't attend the calls)at the time of booking they told me that cylinder will be supplied within 15 days, on 01.11.2012 again i contacted for my cylinder they replied that it will take 20 days to deliver, again i contacted today i.e. 06.11.2012, they replied it will take another 2 more days to deliver.

The first cylinder i have received on 22.09.2012, from the date of to book another cylinder, after the date of booking it will take 15 days to supply the cylinder, but in my case from the date of booking almost 21 days gone, till now i havenot supplied the cylinder.

kindly take action the dealer.

with regards,
m jaganathan

Hi ,
I had transfredd my Bhatrat Gas connection from Gurgaon to Navi mumbai Ghansoli (MH)
on June 2012 now i had requested for refilling of my cylinder 28 days back .i also call the agencies distributer center many times also raise a request for cylinder refilling by SMS services two times .when i had called to the distributer center they had assured me for delivery .i did request 5 time but still my cylinder did't refilled .now i don't have any option.
how can i servive...........................
Kindly find the belwo details and do needful..


Consumer no[protected]
Mobile no ---[protected]
Distributor--Vighnahar Gas Service , Koparkhairane , NaviMumbai

My name is Naresh Kumar .

My family is the consumer of Bharat Gas since approx. 18 years. My gas connection is on my father's name. Due to some unhappening my father expired in July,2012.

I am residing in a small village-Dakora,tehsil-Hodal,Distt.-Palwal, Haryana and when i approched our nearby distributor "Sushant Enterprises" at Hodal for transfer the gas connection after death of my father on my name or my mother name, they have denied or said destroy the gas connection copy and apply for new connection.

Please suggest what can i do or give me the solution of my problem.

Warm Regards
Naresh Kumar
Mob.[protected]
[protected]

The LPG gas connection number 2470 purchased by Shri Ram Pal Singh R/o Laker Mandi. MMB Road , Behind Kothi Kashi Nath , Daliganj, Lucknow 226020 from BPCL agency M/s Sarswati Gas in year 1990 with SV number 1585501.later it was transferred to M/s Ashok Gases - Kapoorthala , Lucknow.After some time it was transfered to M/s Shalimar Gases
-Lucknow. Shri Ram Pal Singh expired on 16.01.1993 & Mrs Janak Dulari Expired On 22.09.93 .I am only
son of Shri Rampal Singh & Mrs Janak Dulari after completing all legal formalities approached to M/s Shalimar gases.On going through the documents they confirmed they don't have record for this connection.& advised to contact M/s Sarwasti gases- Lucknow . On my personal visit M/s Sarswati gases also replied that they also have no records for this connection & asked to contact M/s Shalimar gases again.
I again visited M/s Shalimar Gases for the purposes they ad viced to contact M/s Ashok gas services. M/s Ashok Gas also confirms that they also not have record for this connection.In this context you may kindly refer my letter dated 23.08.2012 for above subject addressing to M/s Shalimar gases - Lucknow marking copy to your office attaching photo copies of all documents send through M/s Trackon courier under docket number[protected].The copy of letter is again attached for your perusal pl.
Now don't have option only to approach to your good office for doing the needful under Intimation to me.

Despite my close follow-up with Territory Manager, Lucknow LPG Territory, Bharat Petroleum Corporation Limited. UPSIDC Industrial Area, Near Sports College, Kursi Road. Lucknow -226026 no response till date.

Sir,

Recently the Central Govt has come with a Polcy that 6 nos cooking gas cylinder would be provided on susudised rates per year.

I am registered with Rahul Gas Agency in jangpura of Bharat gas, new delhi (south). They say that the susidised cylinder supplied is applicable from 01.01.2012 and as such for balance year supply we need to pay at non-subsidised rates. This is unfair, as when the Policy has come in Sep/Oct.'12, then can Gas Agency claculate from 01.01.12012.

Pl issue necessary instrcution to the Agnecy not to harras consumers.
Regards,
Bakshi, a.k.
C.No. 25908
Mob [protected]

Dear sir,
Gud Morning,

i am shivam verma, i have so disturbed to my Bharat gas agency (Viraat Enterprieses), actually sir i booked my cylinder Riffile on 20 oct 2012 to online,
but cylinder delivery not now, my refrence number is 27778253, Gas connection my mother name kusum lata,and consumer number 52745065.
i have only one connection and one cylinder, the agency said not booked in our record, but i already booked online, or now not taking online booking again,
plz give solution,

thank and regard
shivam verma
[protected]

Hi,

I am interested in approaching an opportunity to take up the franchise of Bharat gas and i would kindly requesting someone to help me explaining the terms and conditions and the procedure to be followed in detail so that i shall move forward to make up the useful arrangements accordingly.

Thank you for your business!

Thanks & regards,
Punith
Contact Details:[protected]/[protected]/[protected].
Email: [protected]@gmail.com

Respect,
I had taken new single gas connection thru sandesh gas agency at pimpri on 2 October 2012, since that day one is come to my house for installation. And at they time of new connection they force fully sold consumer durable item .
After few days I took double cylinder connection that time also they sold consumer durable item of
Rupee 2200/- . Asking for that they refuse to provide second cylinder ,
and for refilling or new connection consumer has to collect cylinder from agency Gordon
, Which is so inconvenient. Agency person mr. Raju Mawale said they are not given home delivery.

sir,
I am Rishi Kumar of consumer of Bharat LPG cylinder, my connection is in the name of great grandfather( pardada) i.e k.Prasad at Bhodan gas Agency, Rosera, samastipur, Bihar, i want to change the connection in my name but i don`t have death certificate of my great grandfather(pardada) as he died on 1989 and i am using his connection since[protected] but i have land receipt and some judicial documents with regard to my great grandfather, can it be sufficient evidence for transfer of connection in my name. pls advice or suggest in this regard on my email- [protected]@gmail.com.
Thanks
Rishi Kumar
Ph[protected].

I have booked my gas cylinder refill on 3.10.2012 at Anita Gas Agency, Virar (West) and doing the follow up since last two weeks but till date they replied they will be giving the delivery of cylinder by next two days. Again today at 12.15 am I rang up and spoke to their customer care, she said we can not deliver the cylinder you can come and pick up the cylinder your self.

On 22nd Oct 2012 when I spoke to them they said we have noted the delay of delivery and the complaint is taken into consideration on urgent basis so that gas refill cyclinder with be delivered by today or on 23rd oct 2012.

It is almost 19 days passed booking against consumer no.117843 is not delivered by them.

And Pooja Wadekar (Customer Care) is giving new explanation that I have to change my agency at Bolinj. Why they say this to me now on 19th day and why not at the time of taking the booking of consumber number. I have asked them to connect me to Manager. Those girls (customer care) are saying he will also say the same thing and has not time to speak.

Agency nos. are [protected]/[protected]/[protected].

I also said while taking the booking why are not saying that my consumer number is transferred to some other agency with all the details.

My name is Chanchal Varma and resides at Bhaunagar, Virar West near Viva College and mail address is [protected]@rediffmail.com

I am trying to reach my distributer of LPG connection since last 15 days but there is no response. Also I have called the costomer care nos but there no satisfactory response. I have registed the complain but I have not recieved the call. please let me know if my complain will be address or not as i am not getting any response or going to media will be good option.

I Kamal Sarkar, S/o Late Shri G.D.Sarkar , R/o D-265 ,Gali No.11, Laxmi Nagar Delhi-110092 , having connection since 13th january 1985 ,Consumer No.6076 with the distributor M/s Kitchen care, School Block Shakarpur, Delhi-110092. Now after the death of my father I had given the application to transfer the same in favour of my mother along with all the relevant documents desired by BPCL and the Dealer M/s Kitchen care on 27th January 2012.

Till date the said connection neither got transferred in favour of my mother Smt.Jyotsna Sarkar nor the cylinder till date after this. We have been following up with the dealer since january 2012 and everytime getting a note that the said documents have been sent to BPCL for further action. We have been hanging around between BPCL and the Dealer M/s Kitchencare and unable to understand our real fault.

After the implementation of new rules the dealer is saying that you have to buy the LPG cylinder in Black and have to Pay Rs 1400/- for this. It is really ridiculous to find the attitude of the dealer and BPCL,Mr.Ramesh Joshi, Sr.Manager (Kichen Care) is forciing us to buy the cylinder in the above mentioned price which is beyond the capacity of my mother.

Our latest complaint no. with BPCL is 40066551 dated :4.10.12 , till now nothing happened.

My pledge is to request for an immediate transfer of account in favour of my mother and supply of LPG cylinder immediately. As a consumer we have been harassed due to the technical and admin problem of BPCL since last 10 month. How long we have live on the mercy of corrupt people forcing us to buy the cylinder on Black price .

Seeking an immediate support from the consumer complaint forum to come out of this problem.

Kamal Sarkar
C/o Jyotsna Sarkar
D-265, Gali No.11, Laxmi Nagar,
Delhi-110092
Ph:[protected]

Dear sir,

I have a connection of Bharat Gas no. 52130874 at Saraimir,Azamgarh VISHWANATH BHARATGAS SERVICE AZAMGARH UTTAR PRADE, Uttar Pradesh
(Domestic). We are facing the following problem.

Sir,aap se request hai ki maine 15.11.2011 ko naya connection liya aur ek saal tak agency wale connection paper aur blue book nhi diye,kaafi din daud bhag karne par ye log connection paper aur blue book diye,is k dauran ye sab mere connection se cylinder black karte rahe,mujhe pata chala to ye bata rahe hai ki ye unka apna personal mamla hai,mujhe September 2012,ko connection paper aur blue book diye,gas book kiya hu abhi tak gas delivered nahi kiya ebharat transparency portal report p 1 subsidized cylinder show kr rha hai,jiska order no.5936,booking date 07.09.2012,delivery date 29.09.2012 hai.ye cylinder mujhe mila nahi hai to ye log kisko diye hai.
Mujhko connection k saath milne wala cylinder aur chulha etc nhi diye hai agar cylinder mere yahan ayega to mai inko khaali cylinder kahan se dunga,baar baar kehne par ye log kehte hai mil jayega abhi gaadi nhi aayi,ye tarah tarah k i baatein keh kar taal dete hai,aur acche se baat nahi karte,inka behavior itna kharab hai ki log pareshan hai,

Plz confrim where we are right or wrong and what action you will take. Otherwise there is no mean to write the complain. I hope that you will send the reply.


Regards
Obaidullah S/o Sadruddin
Kharewan,Saraimir,Azamgarh.(UP) 276305
Mob:-[protected]

As we were out of town ,my uncle was not able to take refill of gas cylinder, for nearly 240 days so i the distributor on the counter said when i went to book the gas that ur number 19171 has been blocked ,how can i get it unlocked.

I 'm cosumer of Bharat gas . My consumer no is 70004098 . The distributor is Godey Gas service . The problem is 1) 15 day delay in supply of refilled cylinders. booked on 28/09/2012. No supply till date 2) Phone line always busy .3) Office staff rude , adamant & inconsiderate 4) NO action taken by BPCL against the dealer for previous complaint 5) No impovement in service by dealer since last 2 yrs.
MY name Dr Shashikant Darveshi , phone no [protected] email id - [protected]@yahoo.com

My Coustomer No.2951 I Booked Refil Online (online Ref. No.[protected] on Dt.[protected] But Not Delivered Till Date. I Call Bikaner Office But They Said Online Booking is Closed But Other Agencies Mangalam Agencies Delivered. So Plesae See My Complain And Take Some Action

Yours Regards
Mahendra Pareek
Sardarshahar