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Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] reviews & complaints page 216

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J
jiqbal2938
from Jammu, Jammu and Kashmir
Aug 22, 2012
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Address: Srinagar, Jammu and Kashmir

the dealer of bharat gas namely chanar gas at chanapora srinagar ,not giveing home delivery faculty to costumers pls help
Aug 13, 2020
Complaint marked as Resolved 
It's true and we are tired of making complaints. .bharat gas is not responding our repeated complaints.
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    Shamim Uddin
    from Delhi, Delhi
    Aug 19, 2012
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    Address: Gaya, Bihar

    complaints against SR enterprises, bodhgaya, domuhan moad.

    Dear Sir, i am consumer of sr enterprises Bharat Gas.
    My name is md shamim uddin consumer no.=916
    Gas booking recipt no.14202 dated 05/08/12.
    Tomorrow is our festival eid nd he dosent give me gas refilled cylinder i am also a handicapt person i presonaly go to agency office he abuse me and denide to home delivery service so what i do.per year only he gives 5 or 6 cylinder can you possible to do something and help me my contact no.=[protected].
    Help me and my country
    Thank you
    Aug 13, 2020
    Complaint marked as Resolved 
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      K
      kedarlohe
      from Mumbai, Maharashtra
      Aug 17, 2012
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      Address: Pune, Maharashtra

      I have applied for Second Bharat Gas connection at Ratan ent. office. I have given application on 31 Aug 2011. Still I have not received second gas connection. I have done enquiry for the same at ratan ent. but no one is giving satisfying answers.They are just ignoring. Please help me in getting the new gas connection.
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        A
        ashok.nimbalkar
        Aug 17, 2012
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        Address: Mumbai Suburban, Maharashtra

        Bharat Gas

        Location: Maharashtra, India


        Ashok, on Aug 17, 2012,


        delay in delivering LPG Cylinder
        Bharat Gas Dealer, M/s Sai Ram Gas Agency, Kharghar, Navi Mumbai
        Phone numbers 27743290 / 27743650
        Consumer number 54171, flat-202,plot-10A, Gokuldham, Sector 20, Kharghar Navi Mumbai, 410210

        Booked gas cylinder (thru telephone) on 7th, Aug, '12. Not delivered till yet.

        Whenever, we get them on phone, they give excuses, and make false promise

        Bharat Gas — delay in delivering LPG cylinder

        delay in delivery of lpg gas
        I had Booked for the refilling of LPG cylinder on dt. 9.12.10 ,booking no. 40 and consumer no. 38145 ,but yet today on 27.12.10 there is not any response and nobody give us the correct status.Every day I am getting same reply that you will get today but partically we do not get cylinder from the distributor of M/s. Arihant gas , Kondhawa ,Pune
        However this is the same story repeating after booking the refill.

        Regards,

        Sunil Datey
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          D
          dennyson
          from Mumbai, Maharashtra
          Aug 17, 2012
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          Address: Ernakulam, Kerala

          My domestic gas connection is with superlames ,D cruz court road,kazhuthumuttu,16/457,thoppumpady, Consumer no:S-7441.Delivery of gas is taking more than 55days.(we should go directly and collect ie why 55days.).Attending of telephone is very very less.So......many times informed them but the action is zero.Kindly give us justice.
          Aug 13, 2020
          Complaint marked as Resolved 
          I had been to Super Flames, to buy a new regulator but their reluctant reply was "it is not available". When asked the available date, their reply was you enquire next week.

          They are oblighed to keep sufficient stock of these spare parts but they just ignore customers. Either their phone will be engaged or it will ring and nobody answers. We should take neccesary action against Super Flames.
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            J
            jaismine
            from Mumbai, Maharashtra
            Aug 16, 2012
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            Address: Fatehgarh Sahib, Punjab

            hello sir/madam,
            this is to inform that i am a dealer under Bharat Petroleum Limited, at majri kishne waali, khanna-amloh road amloh. the machines at my petrol outlet were not working since 15 days, i am facing a lot problem. i asked so many times at nearby headquarters BPC , sangrur but they did not respond well. the model of machines is HSD 1 type and MS of diesel and petrol respectively. kindly send your appropriate engg. to repair machines. inform me at my email i.d. as soon as possible ([protected]@yahoo.in).
            regards
            Baljit Singh
            Randhir Filling Station

            bharat petroleum limited — my second cylinder is not issued

            I have a gassLPG connection from last ten years consumer no 4986 at friend gass service bharat nagar New delhi. At the time of connection I got only one cylinder and i was told that i will issue second cylinder later but tilldate i didnot get. I try many time but faild When I asked for complain register for lodge a complain they refused for the same. Pl. help me to get the same.
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              S
              sarita choudgary
              from Mumbai, Maharashtra
              Aug 15, 2012
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              Address: Ranchi, Jharkhand

              Dear Sir,
              I am LPG gas consumer,I deal with ALPHA INDANE Agencies, kachnar toly singh more hatia ranchi-3 services who are the distributor of my area.My consumber no-2216 at booking date-30/7/2012 with booking no-227256. I have been received the message by case meme -1489 generated cylinder shall be delivered shortly .But I have not received the cylinder until .And false information gave to me at 8/8/2012


              S.K .Choudhary
              river view colony ,hatia
              ranchi , jharkhand
              dely supply of lpg gas
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                M
                manab10
                from Betul, Madhya Pradesh
                Aug 14, 2012
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                Address: South 24 Parganas, West Bengal

                Dear Sir, I booked my Bharat Gas under Dipsikha Gas & Gadgets at Harinavi, Netaji Subhas Bose Sarani (consumer no. 3707) on 13th of July, 2012 till this morning (when I left for Office) the said booked cylinder has not yet been delivered. My family including two babies is living (rather starving) without gas for the last fortnight.
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                  S
                  swapnoparidhi
                  from Mumbai, Maharashtra
                  Aug 13, 2012
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                  Address: Bankura, West Bengal

                  This is in connection with recent incident of denial for booking of domestic LPG refill (Consumer No. 1975) by my distributor. On contacting in person and gathering information from M/s Bharat Gas, what I could have summed up is as follows
                  My name (unfortunately it is swapan mondal) has been blocked from further booking of refill by the company i.e., M/s Bharat Gas (a subsidiary of BPCL) as there are several consumers named ‘SWAPAN MONDAL’ in the list of my distributor and the gas authority has assumed that myself is fraudulently drawing cylinders through these names (i.e., one person with various Consumer number). But, I have no clue to understand that, why didn’t they think that fraudulence can also be done by falsifying name and address.
                  While asking the distributor about the solution, I am advised to deposit the ‘voucher’ which I have been issued during the time of taking connection along with photo copy of first page of my Consumer’s Book, any proof of address (POA), proof of identity (POI) and an affidavit swearing in that I do not hold any other connection.
                  The idea of submission of ‘POA’ & ‘POI’ again is welcome. To me, after verifying these documents with the originals, one can originally identify the consumers and thus can distinguish between consumers having same names.
                  But the idea of submission of the ‘voucher’ appears to be harsh, since the distributor and the company themselves have retained a copy of at their custody. Moreover, the voucher number and issue date is vividly written in the Consumer’s Book along with all other necessary details.
                  And for affidavit, I would like to know that why I should be forced to submit affidavit to dispel their doubts by swearing in that I have no other connection? But if it is within the rules and mandatory for all consumers then I must comply with. Rather the onus of submission of affidavit should go to the distributor by swearing in that the all consumers having same names in their list are all separate persons staying at separate addresses.
                  From all above, it reflects the draconian attitude of my distributor at the behest of M/s Bharat Gas which is simply mockery of their much touted slogan ‘customer first’ and for me there remains a pile of harassments not only because I am a customer of M/s Bharat gas but also there is no substitute in my locality.
                  Before I end, I would like to state that, I consider myself fortunate enough to have the access of seeking help from you, but think of the several others less fortunate to convey such miseries of theirs to you. Therefore I took up the flag of “JAGO GRAHAK JAGO”
                  Name: Swapan Mondal
                  Consumer No. 1975
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    sunilreddyc
                    Aug 9, 2012
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                    Address: Hyderabad, Andhra Pradesh

                    On june 29th 2012 I filled up petrol in my newly bought car at Bharath Service/Filling Station and hence gave 5 ltrs coupon (given by Car dealer - Mithra Agencies for any new car sold by them)

                    First I gave 5 ltrs coupon to fill up the petrol tank and once the meter showed 5 ltrs I told the person to fill up the tank full and the meter stopped at 42 ltrs

                    I asked the person filling the petrol when the tank limit is 42 ltrs then how can 47 ltrs would fit in (5 ltrs coupon + 42 ltrs) and for which he says 5 ltrs would fit inside the pipes leading to the tank

                    The petrol tank capacity for my car is 42 ltrs.

                    So that means the 5 ltrs coupon petrol somehow has been not filled by them and filled 42 ltrs for which I paid thru my credit card

                    Most of the petrol bunks do such cheating / malpractices and the the consumers would not get any doubt since meter shows the reading properly

                    I want BPCL company to take notice of this cheating by this Petrol Station and cancel the licence immediately

                    Also want Mithra Agencies to check this and stop issuing 5 ltr coupons on this Petrol Station

                    Request concerned authorities to to taken care of this
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      sunilreddyc
                      Aug 9, 2012
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                      Address: Hyderabad, Andhra Pradesh

                      On june 29th 2012 I had I first gave 5 ltrs coupon and asked the person to fillup the tank full.

                      After the Tank was filled full I find the Petrol Vending Machine meter showing 47 ltrs.

                      The petrol tank capacity for my car is 42 ltrs. So that means the 5 ltrs coupon petrol somehow has been not filled by them and filled 42 ltrs for which I paid thru my credit card47 ltrs would fit inside the petrol tank and the pipes leading to the tank

                      This is cheating and suce malpractices are done at many petrol stations

                      I want BPCL company to take notice of this cheating by this Petrol Station and cancel the licence immediately

                      Also want MIthra Agencies to check this and stop issuing 5 ltr coupons on this Petrol Station

                      Request concerned authorities to to taken care of this
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        S
                        saurabh4491
                        Aug 9, 2012
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                        Address: Thane, Maharashtra

                        To,
                        Manager Of BHARAT GAS SERVICE
                        Thane, Maharastra

                        Dear Sir,
                        i humble request you to please unlock my gas connection which was locked from last 2 or 3 months m facing big problem for reflling my gas cylender. I hope u take fast action on my request because gas is a necessity item and you also know the it is impossible to cook or leave without gas.Please take fast action against my request.

                        THANKYOU,
                        CUSTOMER NAME-SHABANA MAQBOOL AHMAD ANSARI
                        CONSUMER NUMBER-370256
                        phone number-[protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          P
                          Purushottam Bhardwaj 71
                          from Mumbai, Maharashtra
                          Aug 8, 2012
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                          Resolved

                          Address: Alwar, Rajasthan

                          Dear Sir,
                          The IOCL gas distributor M/s NCR gas agencies has stopped the supply of LPG cylinder in bhiwadi. We are resident of House no. 207 Zade Block, Sun shine city, BDI Bhiwadi. We have booked the cylinder on 17th July 2012 but the distributor has not given the delivery yet as on 8th August 2012. Our Connection no. is 13813. and the owner name is Mr. Manoj Sharma.

                          We have intimated the problem to the distributor Mr Aggarwal regarding the problem but no reply was given by him.
                          We have intimated the problem to IOCL area incharge Mr. Ravinder sharma regarding the same problem but he has also not taken it.

                          Please register our complaint against this problem and our LPG supply should be regularised immediatly.

                          Thanks

                          Manoj Sharma
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Domestic LPG cylinder — delay in issuance of second cylinder

                          Respected Sir/madam,
                          my name is prem nath .i am resident of city malout (Distt.Muktsar)PB.
                          i am A domestic a consumer of lpg of HPCL agency in malout from the past sixteen years. my consumer number with the hpcl agency malout is 502762.i had been harassed many times for cylinder and was even asked for premium by the agency owners.we had never been given cylinder on time.and now from past four to five years they had been cheating me for the second cylinder and even asking bribe through their subordinates. please save me from this harassment and unwarranted behaviour of the agency owners i.e.sachdeva gas agency malout..kindly do the needful and obliged as soon as possible.
                          thanking you,
                          yours sincerely,
                          Prem Nath

                          Domestic lpg cylinder — Non delivary of LPG cylinder

                          The domestic LPG gas cylinder has been booked on 30-07-09 with M/S. PARDIWALA GASAGENCY, 19, Siddharth Appt. Maneklal Road, B/h. Sandh kuva, Station Road, Navsari-396445, Gujarat state. But even after several requests by visiting personaly gas agency office till tuday cylinder has not been delivered yet. My consumer no. is 11478. It is requested to do needful for geting delivary at earliest possible. This is not the first hapening but this is our regular experience with this agency. Please take suitable action to rectify such irregularities of this agency. I request for detailed inquiry at higher level in this matter because this may not be the only such case with this agency.

                          Domestic LPG — domestic lpg non delivery

                          my self surender mittal,resident in hno=1338,sec-55,faridabad state haryana.my lpg consumer number is 32363 of bharat gas but problem is raj gas service do not give delivery on time

                          status till[protected] was pending



                          Ref. No. Order Dt. Qty. status Delivery Date


                          600565 05-Feb-2010 1 P

                          LPG Cylinder-non delivery — LPG cylinder non delivery-for distributor

                          Good Morning Sir, I am srinivasan, My consumer no. 44556, Distributors Guru Gas Agencies, No.14, Davivson
                          Street, (North), Chennai-600001, Tamilnadu state.
                          I am try to book the gas since for a long time for above said agency, but no one pick ups the phone or phone is out of porder/ always bussy/ etcit is always phone out of border but after taking all the details, last month i had booked a cylinder , till date the same is not delivery to me, when i went to the agency to enquire to about it for five times the staff, manager some responsible person told to me tomorrow defintely delivery to your home, confirmed sir, I will try to Indane complaints in chennai 24339240, 2433549 allways bussy/ not get it proper response from marketing division of chennai office, What i will do i am suffering from mental disturbe and i have lost my bussiness for inconvience cause to above saide matter please do the needful at an early as possible please not continue tha above said problem in furture
                          with regards
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                            O
                            O.N
                            from Noida, Uttar Pradesh
                            Aug 6, 2012
                            Resolved
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                            Resolved

                            Address: East Champaran, Bihar

                            I have applied for a new connection of Bharat gas on 21/11/11 its Retail price is Rs.1400 But they are extra charging. They are taking Rs.5400 . I have complaint many times. They are not taking response.


                            yours
                            Om Narayan Kumar
                            Mob: [protected]
                            E-mail ID :- [protected]@gmail.com
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              DEVENDRA TRIPATHI
                              from Delhi, Delhi
                              Aug 6, 2012
                              Resolved
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                              Resolved

                              Address: Ahmedabad, Gujarat

                              I booked my gas cylender on 28/07/2012 via SMS as the gas agency (vinay Gas Service) inform that we are not accepting booking in personal & on phone call. after booking we conirmed with agency officials that within how many days we will reveived the cylender, they inform that it will be delivered within 4 day from the date of bokking but now 8 days are over but my cylender is not delevered to us and after making calls no one is picking up mphone calls also. after visiting to office they are just making the promise to deliver but they fails to do so.
                              from last four days we are taking our foods out due to non availability of gas.
                              please look into this matter as other than us a large number of peoples are suffering this type of physical & mental harrassment due to these type of service provides

                              regards
                              Devendra Tripathi
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                desai_nitin79
                                Aug 6, 2012
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                                Resolved

                                Address: Pune, Maharashtra

                                Hi,

                                Initially my Gas Cylinder usage was less. Hence Last time I had made booking was October - 11, but now when I applied for refilling at Pushpam Gas Agency they said my connection is blocked. I provided address proof again & their personnel had come for verification three weeks back. So far no response for repeated followup. Calling customer care[protected] from Thursday but not able to connect.

                                We are suffering heavily with such lethargic approach from such prestigious company for existing customers, without any genuine reason.

                                Regards
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  reach_vivek01
                                  Aug 5, 2012
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                                  Address: North 24 Parganas, West Bengal

                                  Bharat Gas has started a proceedure for booking gas through SMS via registered mobile no. and this they say is the only proceedure to book LPG gas.

                                  My parents are quite old and do not know how to operate a mobile phone and even don't know how to send sms. This system is not only
                                  difficult for my parents who stay alone here and also other old couples who live in the locality.

                                  My complain is what about the people who do not know have mobile phones or who do not know how to operate mobile phones which is mostly the case with elderly people.Kindly look into the matter.
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                                    manik dey
                                    from Mumbai, Maharashtra
                                    Aug 5, 2012
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                                    Address: Kamrup Metropolitan, Assam

                                    Sir,
                                    We facing chronic problem of LPG at Guwahati M/S.SANDHAN GAS AGENCY,
                                    DBC issued after more then 45 days (refill cylinder)for domestic use
                                    Please look into the matter norms of agency Booking after 15 days and
                                    Issue additional required 30 days almost not less then 45 days.

                                    So, kindly solve the chronic problem of the above said we much great full to you
                                    With regards
                                    Manik dey,Guwahati
                                    My id=7708500
                                    Iam a LPG costomer [no.19106] of M/S Panackal gas agencies, Kunnamkulam, Thrissur, Kerala.I have booked a new cylinder on 04/12/2008.till 30/01/2009. I didn't get any respons from my distributor.I contacted them bytelephone.they told, have not received the booking.
                                    I have applied the second cylinder on 31/08/2005 .I didn't get till now
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                                      sunitabangera
                                      from Mumbai, Maharashtra
                                      Aug 3, 2012
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                                      Address: Mumbai City, Maharashtra

                                      I am Mrs. Sunita Ravindra Veer Consumer code No.49284, I booked gas cylinder, I have booked my gas cylinder refill 15 days back and did not get it yet. Every time I call the agency, they give me a date of 2 day after which never comes and till date we have not received the same and this problem i am not facing 1st time. Every month i have to do the same fight with this Bharat Gas agency. My parents are old they are even not able to go to book direct on there Bharat Gas Agency. And, I got married stay far from them, so I am not able to help them.

                                      Pls find the below agency details
                                      Address: Shop No 14, Virat Nagar,
                                      Purushottam Parikh Marg, Near Bus Stop,
                                      Virar West, Virar, Thane - 401303

                                      Pls help to solve this issue...
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                                        ravishkumar.tipu
                                        from Hyderabad, Telangana
                                        Aug 3, 2012
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                                        Address: Hyderabad, Andhra Pradesh

                                        This is Ravish Kumar, subscriber of Bharat gas connection, with Revathi Star Enterprises Limited, Hafeezpet, Hyderabad, I have booked by gas cylinder fefil 15 days back and did not get it yet. Everytime I call the agency , they give me a date of 2 day after which never comes. I saw some news of MPs consuming 100 cylinders a year, Is my requests are pending to fulfill their demand. This is ridiculous and someone should have a look at it quickly.

                                        +91 [protected]
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