Bharat Petroleum [BPCL] Complaints & Reviews

Bharat Gas — DELAY IN DELIVERY OF BOOKED REFILLED GAS CYLINDER

NON-DELIVERY OF REFILLED CYLINDER

SIR,

NAME OF GAS AGENCY : SAMIDHA, 64- PREM NAGAR, GWALIOR(M.P) - 474002
PHONE NOS:[protected] &[protected]

CONSUMER NO. SG- 13086 -

NARAYANAN, ESI HOSPITAL CAMPUS, QTR NO
H-3,TANSEN ROAD, GWALIOR -474002
[protected] & [protected]

THIS IS TO BRING TO YOUR KIND NOTICE THAT I HAD BOOKED FOR REFILLED GAS CYLINDER VIDE THEIR BOOKING NO. 150 DTD. 21.10.2009 WITH ABOVE AGENCY. THIS WAS DONE AFTER COMPLETION OF 21 DAYS OF EARLIER DELIVERY i.e. on 01.10.2009, as per the advice of Agency, because they are accepting booking only after 21 days of earlier delivery. Now we are waiting for Gas by 21+31 =52 days. Regularly I am requesting the Agency by 20 days and they are assuring me that cylinder will be delivered i.e. today, afternoon, evening,within 2-3 hours etc. But no action is taken till today. Therefore, please look into the matter and help us immediately as we are facing difficulties in cooking food etc.

Awaiting your kind consideration on my request.

Thanking you,

Yours faithfully
Narayanan

I have my cylinder on dated 03/02/2010 order referance no. : 581850. now today 08/02/2010 I have not received my cylinder. there is no possitive responce in my gas agency (KITCHEN FLAME). His behaviour is very bad in all customer who are in kitchen flam
please shortout my problems.

sir,

I am sachendra kumar . my gas consumer id is 6338. I have made gas booking on 19.01.2012 at shyam gas company, 1,2 nagar palika market, aligarh - agra road, Hathras. They assured me for delivery of refill cylinder within 8days but no supply was made as of 23.02.2012 and their telephones also lying engaged all time.Therefore, I and my family suffered very problems due to non receiving gas cylinder and engaging their the telephones. Our agency does not supply the LPG gas cylinder till month.Another point is that there is large amount of black marketing of cylinders is done here. This is a general complaint among the local persons. Other thing is that it does not give any response regarding the same. They don't hear anything. So I
request you to please take strict action against this agency.

Thank you
Sachendra kumar
bank compound
saket colony
Hathras

Bharat Gas — non delivery of refilled gas cylinder

sir I have a bharat gas connection with consumer id as 6338. I have booked for refilling of gas cylinder at shyam gas agency, 1,2 nagar palika , Aligarh road, hathras on[protected]. But i have not received the gas cylinder till today ie[protected] inspite of contacting the dealer so many times.
the dealer specified above does not supply the gas in time.so please solve the problem

Thank you
sachendra kumar
bank compound
saket colony
Hathras 204101

bharatgas — Not Getting Cylinder On Time

I had booked refill on 17th Oct 2008 it was delivered on 22nd Oct 2008, now I am booking another refill they are refusing to book the refill. How can we manage on one cylinder for whole one month. My distibutors name-Shrenathji Gas Agency, Bopodi Pune-3. Thanking You .

I had raise refill request @ 8 feb... since then we ar e continously following them . but recipient said that u r not yet register cylinder request. We dont have gas from 1 month.. I am want some solution to this issue

Bharat Gas — NOT GETTING REFILL OF BHARAT GAS CYLINDER ON TIME

Sumit Anand
#160 Majithia Enclave
Patiala 147001
Punjab.

Dear Sir

I book a cylinder after 20 days to get it refill and and get confirmation of getting in a weeks time; which is registerd with name of Ishwar Das Anand. Consumer No.6695 and there Contact no. is[protected].

After a week a they came up with excuse that we try to deliver a cylinder at ypur place but no empty cylinder; responded by some "lady" at your place. This keeps on going every fortnight and ultimately it gets delayed every week and we face a problem.

Thanking You
Sumit Anand
[protected]

Do you got your problem solved after posting your complaint in this website

Bharat Gas — cylinder refill is not at time

Iam facing this problem several times. I book refilling of cylinder with my gas Agency - priyanka gas service ,kashmiri gate, delhi. This time my experience was equally horrendously. they hardly respond to the phone calls .their phone keeps on buzzing. i had booked my gas refill some 15 days back i am not yet to receive it. . my customer ID number is 899.i request you kindly look into the matter for its possible redresal

well Mahesh garu, Bhatart gas agency / enterprise gurinchi complaint cheyalanukunte

follow below:

http://www.ebharatgas.com/ebgas/pages/general_feedback.jsp

above icchina link to mee details fill chesi, alage mee gas enterprize valla company info ni kuda kalipi submit cheyandi..

lekapothe District Food & Supply controller ki complaint rasi receipt teesukondi.


I think it may help you...

Vivek Yadav
([protected]@gmail.com)

Thank u mr.vivek...

My problem is solved..

NAA PERU SUDHAKAR BHARAT GAS CONUMER NO.35870 MAA GAS LEEKAGE AVUTUNTE MEEKU COMPLAINT ICHHANU MEERU GAS MECHANIC CELL NO. ICHHARU SK. SAIDA NU PAMPARU, ATANI CELL NO. [protected] ATANU VACHHI GAS STOVE SARIGA LEDU 2 BURNERS SET MAARCHALI ANI CHEPPI Rs.400/- TEESUKUNI 5 DAYS AYINDI. INTAVARAKU RESPONSE LEDU. VENTANE PRBLEM SOLVE CHEYANDI.


MY CELL NO. [protected]
ADDRESS

G.KRISHNA MURTHY, D.NO.26-33-23, 7/2, A.T.AGRAHARAM, GUNTUR
GAS NO. 35870

Duplicate/some chemical mixed petrol
Hi,

Yesterday i filled petrol in my bike at Hindustan Petrolium gas station near Chenchal Guda jail, Hyderabad..After some distance, the bike stopped and didn't start at all, when I called the mechanic and asked, he said the bike is ceased. He also removed all the petrol and showed me the difference from the petrol taken from my bike and other good petrol, it also had some different smell does not smell like petrol at all..Please take immediate action against them, so that others wont meet up in this kind of situation...

Please do some preventive action to stop this.

Regards,
A.Shiva Lingam
[protected]

Sir,
I am a consumer of Bharat Gas with agency located at Nangloi, Delhi 110041, consumer no. being 14240, Name: Ram Kumar. I booked a cylinder on 22 Feb 2008m however till date I have not received one.
Please take care to expedte the delivery to the consumers by the agency. Their tel. no. is also not responding.
Thanking You
Yours faithfully
Ram Kumar

I HAVE BOOKED MY COOKING GAS CYLENDER ON[protected] VIDE
BOOKING N0-6790 MY CONECTION N0-11297 BUT TILL TO DAY AGENCY NAME HITESH GAS SERVICES -SIDIPURA DELHI NOT DELIVER MY CYLENDER I AM FACING PROBLEM THEIR SUPPLY PERSON & AGENCY PERSON SUPLY CYLENDER IN BLACK PRICES & CUSTOMER AVOIDING.THIS IS REGULAR PROBLEM.

SO PLEASE LOOK THE MATTER AS URGENT & TAKE NECESSARY ACTION AGAINST AGENCY.


PUSHPA W/O SURENDER SINGH
[protected]

Sir,
I am a consumer of Bharat Gas with agency located at Shakar Pur (School Block), Delhi 110092, consumer no. being 27047, Name: Virender Singh Rawat. I booked a cylinder on 5th July 2008 however till date I have not received one. My distributor name is ketchencare located in Shakarpur, School block, New Delhi 92.

Please take care our requirement urgently and follow up to the agency to delivery ASAP. They keep avoiding our phone calls and asked to delivery in a day or two.

I even seen that the distrubutor is distrubuting the GAS illegally to the other party. Pls. take care a serious action againt the agency.

Thanking You
Yours faithfully
Virender Singh Rawat

Dear Sir,

My consumer No. is 0264, registered at Ratan Gas Agency, kalewadi, pune, I had booked the cylinder on 11.08.08 till date I have not received the same. We are unable to understand the rule. If there are more members in the family the cylinder get consumed with in 25 days.

Where in when we are having two cylinder the agency says that we cannot do the booking with in 20 days of receipt of the cylinder and after that 10-15 days to receive the cylinder that also they do not deliver it in time. we are having small kids and then how do we manage; can we know that when we can book the cylinder so that the continuity remains and we donot face any problem.

Its understood that there are people who are running food mess at their house and they do not use commercial cylinder, they use the domestic cylinder and the cylinders are sold in black to them and due to that we domestic people are getting suffered can you just help us what can be done. Several follow-ups are done but no results.

Requested to help us and prevent us from facing such situation, its the children who gets suffered the most.

Dear Sir,

My consumer No. is 17211, registered at Shri Vishnu Fuels, 3, Yogi Ashish, B/h. Malhar Point, Old Padra Road, I had booked the cylinder on 11.10.08 till date I have not received the same. I have only one cylinder i do not have the other cylinder which supposed to be provided till now. If there are more members in the family the cylinder get consumed with in 25 days.

Where in when we are having only one cylinder the Shree Vishnu fuels says that we cannot do the booking with in 20 days of receipt of the cylinder and after that 10-15 days to receive the cylinder that also they do not deliver it in time. we are having small kids and then how do we manage? can we know that when we can book the cylinder so that the continuity remains and we donot face any problem.

Requested to help us and prevent us from facing such situation, its we (single cylinder holder) who gets suffered the most. If same continue we will raise the issue to the higher authorities at our delhi based goverment. Its getting very serious and media will also play very good roll to raise the issue in almost all TV channels. If you will not allot me the second cylinder which i should get till now, i'll definately sure to raise the issue to media.

I booked for a cylinder on 29.9.2008 . Its more than 22 days and have not yet received the cylinder. Till date I made more than 20 calls to the Prakash Home Appliances gas agency (, Uppal, Secundrabad and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by today evening or tomorrow morning" but surprise it is not delivered

Customer No- 25242
Booking No.-12857 Dtd 29.9.2008

Consumer no:s-9619 had booked for gas on 4.10.08 along with consumer no 9042 of my brother for which cylinder was given on 11.10.2008. I had submitted a complaint at the dealer regarding this on 15.10.2008 and the staff threathened that I will not be supplied the gas till the complaint is withdrawn. The complaint book is a notebook without page no. or entry no. I had raised the complaint to the sales officer Mr: Rakesh in his mobile no.[protected]. No action has been taken yet.

Provident Fund

I am Ujjwal Chakraborty. Once I was worked with the Apollo Gleneagles Hospital - Kolkata. I resigned from the company on 4th Feb. 2008 & I applied for the withdrawl of my Provident Fund on 5th August 2008. Even after 2and half months from my application I didn't get any news about the status of my PF. My A/c No is[protected] and My PF No. is WB/CA/[protected].
WHAT SHOULD I DO NOW TO KNOW MY CLAIM STATUS?

I the resident of Pitampura (New Delhi), have to inform you that we are not getting timely delivery of Bharat Gas from our Agent (Santosh Gas Agency, Shakurpur, Delhi).

My consumer no. is DE35476.

It takes at least 10- 15 days after Booking. Whenever we call, they dont take the call for hours and hours and on picking up the call they inform us that we are facing the short supply of Cylinder from Company.

Since last two months we are facing such problem.
On top of that, if we complain delivery boy for the same, he clearly states that we can take a cylinder in black from him by paying Rs 550 and above otherwise we need to keep on waiting.

consumer no RG 7820
NAME : URMILA B SAWANT
ADD " 6/1567 BMC CLY MALVANI MALAD WEST MUMBAI 400095

AGENCY NAME MUKTA GAS SERVICE

COMPLAINT : WORST DELIVERY SERVICE
BLACK MARKETING OF CYLINDERS TO UNREGISTERED CUSTOMERS, HOTELS
WORST CUSTOMERRELATIONSHIP WITH CUSTOMERS

Non Delivery of Cylinder
I the resident of sgm nager(faridabad), have to inform you that we are not getting timely delivery of Bharat Gas from our Agent (bharat Gas Agency, s.g.m nager, main road near badkhal lake, faridabad).

My consumer no. is 12778.
boking no 709 date[protected]

It takes at least 5- 10 days after Booking. Whenever we call, they dont take the call for hours and hours and on picking up the call they inform us that we are sand cylander but your home is lock but i say that we are not go any ware thay say wrong last 3 days they say your slip is cut delever on your home morrning / evening but Cylinder not come last[protected] time 4:30pm i say them to phone that pl tell your name & connect me to your officer but he put the phone .

we need to keep your ans. waiting.
thanks
pl find coustomer problum
shashi kala rajesh kumar

Customer id: 36472

We had booked a gas cylinder on 15/01/09 from Bharat Gas office located in Kalamboli, but every day I call in the office, they say it will be delivered today & now one week passed, we have not received any cylinder.
Have also applied for extra cylinder probably two years back, but no extra cylinder is issued till date.

We request you to kindly look into the matter urgently, since for about one week, we are buying food from hotel.

Best regards,
Sagar Patil

My dealer is not supplying LPG cylinder. I had booked it before 4 weeks. when enquired they said that it will come on very next day.How many days gone!!!What we have to do...where to give complaints??. Could anyone resolve my problem.

Sir,
My coustomer ID is 17810. I am a customer of (Ambika Gas Agency, Ambabari, Jaipur) of Bharat Gas Co. I am sorry to say that this agency have not delivers gas cylinder at my home from few years. So, it is my helplessness to collect cylinder from stock up of the agency after every booking.
I also want to tell a recent incident. I was registered a application for a gas cylinder on 24 February, 2009. At this time the agent said to collect the cylinder from stock up of the agency. So I went to the stock up for collect the cylinder on Feb.13. Deliverymen Mr. Gulab and Mr. Mohan were available there. They said to me "your booking slip is return to gas agency, so you should contact to gas agency". Later then, I went to the agency and met to Mr. Omprakash there. He said that you should collect your cylinder on Monday (6 March 2009) from store. Sir, his attitude is very rood.
I want to tell you that any cylinder is not delivered me till today. It is not a single incident. So I request you please tell me what should I do as a genuine customer and how can any customer receive a cylinder in this against position? There are many distraught customers of this agency in my area. Please take a strict action against this agency and deliverymen, so many customers can get relief.

Thanks.
Govind Yadav (ID 17810)
Near Khandaka Hospital,
Kalwar Road,
Hathoj, Jaipur

I am a customer of of Bharatgas for LPG cylinders. I stay at Hyderabad, miyapur.My consumer No.11969. I have booked for cylinder on 5/3/2009. and the serial No. They have given is 1783. until today i.e. 3/4/2009. They have not delivered the cylinder.
When ever i call the office they will send 'TODAY'. But they don't deliver

bharatgas — non delivery of connection

i had submitted the form in MODI GAS SERVICESS on 15th of may but still i had not get the connection.
I have no connection of any company. my letter no is 1403.

To
M/S. BHARAT GAS

SUB : COMPLAINT FOR DELAYING IN SERVICES.

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 24/05/2009 AT CONSUMER NO. 14322
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 15/06/2008

Regards
Shantilal C Doshi
Tel :[protected]
Mo : [protected]

I HAVE BOOKED MY CYLENDER ON 18TH JUNE 2009 AND HAVE NOT YET RECEIVED MY CYLENDER. IT IS HAPPENING VERY OFFER NOW SINCE LAST TWO/THREE TIMES

To the Concerned Authority,

I would like to draw your attention to the fact that I am a Bharat Gas customer and the following Agency is responsible for delivery/refill of cylinders:

Madam Enterprise,
No 31/1, 1st Main,
2nd Cross, Maruthinagar,
Madivala, Bangalore - 560068
T.I.N: [protected]
C. ST: 13451686

Complaint 1 - It has been 2 years since i subscribed to Bharat Gas, but still I have been denied a second cylinder. I have repeatedly gone to their office and stated my requirement for a 2nd Cylinder but in reply i got vague answers that there is no stock and it will take years to get a second cylinder.
This has been happening now since 8 months now and I am even denied to do booking.

Complaint 2 - Since I have not been succesful in getting a second cylinder, its imperative that I need the refilling of cylinder within a short time ( at most 5 days ). But to my dissapointment the delivery of cylinder is always delayed by over 10 days which causes a lot of problems in my house where we have a large family. For Example I had booked a cylinder on 6th July 2009 and till today ( 14th July ) I have nor recieved the Cylinder. When I call on the number provided I always get reply that "Sorry sir, toady no load is there", "Tommorrow definitely sir".

My consumer number is: 43337

Kindly help me as I am not aware how to solve this problem which causes lot of harrasment for our family.

Kindly let me know the right authority to whom I can make this complaint.

Thanks and Regards,
Laxman Nath Das

I, S. VEERAPANDIAN, consumer No. is 2179 forced to purchase the cylinder tube by our Agent Jai Chidhambaram Agency, Sivanthipuram-627 425. They told me that the cylinder will delivered only after the tube purchasing. The delivery boy brought the cylinder on 28.7.2009 to my house and forced to purchase the tube, I reveal my financial problem to him and Bharat Gas Agent Mr. Kumar that now I am unable to purchase the tube. But they refused to deliver the cylinder and take back the filled cylinder. It is great insult to me, heavy loss and difficulty of nonavalilablilty of gas in my home.

Sir, any compulsury to purchase the tube from Jai Chidambaram Agency, Sivanthipuram-627 425 and I want to know that the behaviour showned by the Agent is correct or not. It it was correct Please inform me, and it was not correct please do the needful. Thankyou,

I have booked a gas on 10th August 2009, and today is 1st Sept and I still have not recd the cylinder. Everyday they say they will deliver it within a couple of days, but nothing. They are the worst and most corrupt gas agency I have ever dealt with. They ask me to directly call the delivery boy if i want a cylinder, and the deliver boy then asks for a bribe. It's just shocking that people cannot do their jobs with honesty and integrity.
Please look into this matter.
Consumer No. 18050
Name: Milagrine Odette Murzello
Agency : MANAV Gas Agencies

Sub.: Delay in delivery of LPG cylinder & poor service of dealer from Bhayendar (east), Thane
R/Sir
Bharat Gas

I, Mr. Khandekar consumer of Bharat LPG con. No.16727 of Tirupati Gas Agency, Bhayendar (East),
Last two months this gas agency has work style like a street seller. I am expected the BPCL concerned authorities are aware the problem of Tirupati gas agency, Bhayendar. In local paper, Lokmat had given news for the same. I have attached for your ref. I request to you BPCL company responsibility to look in this matter seriously.
I asked question to BPCL, Why should not we migrate from BPCL to HP?
Let me know the genuine problem? What the responsibility of AREA FIELD OFFICER? For whom is he work?
I am awaiting your reply.
Thanking you
yours
M Khandekar

consumer No.43037 of Bharat gas, in the name of Naresh Padvekar,
address : 201/A; Matoshre Aptt. Virar East
Booking date 19/09/2009
it was confirmed on booking time that ther was no shortage and i am likely to get refill cylinder withine four to five days.but till date refill cylinder not delivered. since last one and half year ther is average delay of eight to ten days. in the first place booking will not be given if your last cylinder is delivered has not completed 20 days,their phones are always engaged, you are very lucky if you get it within ten minutes time. on phone you will not get responsible reply, they will not hear your problen, after stero type reply your phone will be disconnected.despite demand you will not be given access to managerial staff
kindly help.

Bharat Gas Complaints - non delivery of cylinder My consumer No 4308 in delhi I have booked for cylinder on Ref. No 360802 on[protected]

sir/madam
i booked cylinder on net vide bookong no.388687 on 16/11/2009
i have not recieved it till date

My Consumer No. 25540
Address: R. Narasimhan
No.l 102/4, 4th Cross,
santhosh Nagar, Attur Main Road, Opp. Akashya Nursing Home
Yelahanka New Town, Bangalore - 560 106
Mob: [protected] / [protected]

I have booked the cylinder on 28th Nov 2009, they told it will come within 3 days, till date i have not received the Cylinder. I alreday sent my Change of adress by Regd. Post. But they have not acknowledge my regd. post.
Please look into the matter and do the needul

Thanking you

17.12.2009 we have bookked lpg gas our consumer number is 55047 with sri balaji agency -madurai

Dear Sir/Madam,

I had booked my gas on 11.01.2010 to M/s. Varsha Enterprises, Saheed Nagar, Bhubaneswar, Orissa. More than 15 days have gone and even after the continous follow-ups the cylinder is not delivered to me till date i.e. 27.01.2010. Only they are answering me that today it will be delivered. I can not know when this today will come.

Consumer No. : 12070
Booking No. : 309 dtd. 11.01.2010

S.K. Das
84, Jharpara,
BBSR-6

Dear sir,
I am a user of bharat gas, but my dealer is never supplying the cylinder on time.I had booked the cylinder on 7/01/10 &today is 27/01/10 , even after giving him a reminder 3 times ie on 22/01/10 ,24/01/10 ,&25/01/10. this is the case everytime not once or twice.Kindly help me out of this situation.
CONSUMER NUMBER- MG13573
DISTRIBUTOR CODE - 571846
DIST ADDRESS - MAMTA GAS SERVICE, 494 HINDNAGAR , KANPUR ROAD , LUCKNOW

The LPG gas cylinder that i have booked on 14/jan/2010 is not deleivered yet.
I have again booked it twice..
details:-
no.->G2515
name->mukesh gupta
adress->124/6a, west azad nagar, delhi-51
(behind community centre)
phone->[protected]
distributor->ARORA GAS AGENCY

To
Concerned Authority,
Bharat Gas Agency,

I want to draw your attention towards the fact that I got my gas booked on February 04, 2010 with the following gas agency:

Friends Gas Service
4 - B, Bharat Nagar, New Friends Colony,
New Delhi - 110065.

Today is February 19, 2010, 9.00 PM, that is, after FIFTEEN DAYS from the date of booking, Gas Cylinder is Not Delivered by the above agency. Would YOU PLEASE LET ME KNOW WHEN I WILL RECEIVE THE GAS CYLINDER? My Cosumer Number and Address are as follows:

Consumer No. 2966

Anwar Ali,
C - 296, Shaheen Bagh, Near Tayyab Masjid,
New Delhi - 110025.

Thanking You

Prof. Anwar Ali

I am having Bharat gas connection consumer no. 14625, consumer name Ipsita mohanty. The agency of Bharat Gas with whom i am having connection is Shri krishna Agency Bangalore and the propritor of the agency is Mr. Dinesh.
Everytime when i book cylinder for refill, i do not get cylinder for 8-10 days and ihave to wait. When i spoke to Mr. Dinesh on his cell phone no. [protected] asking the status of delivery, he was rude in replying and showed does damn care attitude.
Seems like these guys are living in Monopoly market.
I expect promt service for essential goods and refilling of cylinder immediately.
Hirendra
Bangalore

I had booked my gas on 23/04/2010 to M/s. Gajraula Gas Service; Bhaja Restaurant; Gajraula. Even after the continous follow-ups the cylinder is not delivered to me.

Consumer No. : 21488
Booking Date . : 23.04.2010

Rakesh Ralen
C/O Sh. Chaman Singh
Kavi Nagar Dr. Pasel Wali Gali
Gajroula ( U.P)
[protected]

my rg no-5021 kusum yadav, govind nagar hansari jhansi, and i dnt recive lpg sylender my booking is on 24 june booking no is -24

Bharat Gas — NON DELIVERY GAS

MY GAS NO 17949 AND MY DISTIBUTER IS M D ENTERPRISES I HAD BOOKED ON 1/7/2010 BUT TODAY IS DATED 22/7/2010 I DON T HAVE RECIVED MY GAS CYLINDER

dear sir,
i am the cutomer of old town.my consumer number is 33581, booking no is 323, i had booked the cylinder on 27. 7 .10, even now i have not receive the cylinder,i am reminding them everyday by ph. but not received any positive reply. i am in big problem. may be tomorrow i will b unale to cook 2morrow due to lack of coocking gas., pls do something as an emergency.
thank u

Bharat Gas — non delivery of cylinder

SMS booked Gas No 1195 on 2nd August & recevied sussesful statement on the same day But Even cylinder not delivered till 26th august Pl verfy it and take action as little as possible

Dear Sir /Madam,

I booked the cylinder through ebaratgas.com.

Reference No: 3333540 Booked on :18-Sep-2010 1

Site says it delivered on : D 20-Sep-2010

Attached: Screen Shot.

Till now I have not received Cylinder. Looks like some kind of fraud is happening.

When I called my distributor they said they will deliver it tomorrow. In my fast experiences tomorrow never comes for my distributor.

P.Karthikeyan
Email:[protected]@hotmail.com

Sir/Madam
Subject: No delivery of Cylinder

Gas Connection No. 1905959

We had booked a gas cylinder on 25/09/2010 from Bharat Gas (Sachin Gas Agency) located at Lajpat Nagar, New Delhi but every day I call in the office. They say it will be delivered today & now one week passed. We have not received any Cylinder till date.

We request you to kindly look into the matter urgently, since for about one week, we are buying food from hotel.

Best Regards

(Akhilesh Singh)
[protected]@yahoo.co.in
Mob No.[protected]

To
The Ombudsman, B.P.C.L.
LPG Business Unit
Bharat Petroleum Corporation Limited,
Bharat Bhavan II,
5th Floor4 & 6 Currimbhoy Road, Ballard Estate,
Mumbai - 400001

Sub:Torturing, threatening&harassing to customer


Sir,

I am Mr B.S.Maity a consumer of BPCL of M/S-ANNAPURNA ENTERPRISES JALESWAR, BALASORE. Having distributor code no-441714.Sir fact is that your distributor is not interest to book before 21 days.After 21 days (if it is booked) they are not supplying it even after ten days.There is no proper home supply system.
Your distributor giving priority domestic connection.Most of the gas cylinder are supplying to West Bengal, Which is nearer to Jaleswar.Without consumer no most of the cylinder are used by same of the shopkeeper unauthorized.
Sir I communicate to your sales area manager Mr.NIshant Kumar he said but he does not respond to my complain.

Therefore I request you to investigate the matter and to take necessary action.
Yours Faithfully,
BHABANI SANKAR MAITY
At-station bazaar Po-Jaleswar
Dist-Balasore State-Odisha
Pin-756032
Ph-[protected]
con.no-8185

This is the case with me also. I phoned Bharat Gas agent on 15-10-10 to request for cylinder refill. I have still not received the gas cylinder. When I told them that I want to apply for a second cylinder since more than a year has passed for my gas connection, they told me that bookings for second cylinder are closed. This is grossly unfair. I have not come across any news regard strike in Bharat Gas.

S. D'sa

I BOOKED FOR THE REFILL OF THE GAS CYLINDER.MORE THAN 15 DAYS. MY CUNSUMER NO IS 20068. AGENCY NAME ALOKE GAS AGENCY . BHARAT GAS. PLEASE DO THE NEED FUL

THANKS
RAJESH KUMAR
[protected]

get refil sylender conection number;16893
please refil cylender on time

sir,
my name is rajkumar mittal. my connection no is 14805. i belong to fatehabad [har.] my home adress is ... ratia chungi house no. 536 i have booked my gas cyilender on 11/11/2010.
dealers cant deliver the cyilender till 20/11/2010
my mobile no. is [protected]
plz take suitable action
thnks

non delivery of gas cylender.

Sir,
My connection No is 16904 with M/S Vora Gas Enterprises, Rudrapur(Ph No [protected], [protected]).I had booked gas cylinder on 7/11/2010, but till today the delivery thereof has not been made, despite repeated telephonic requests made by me.Behaviour of the communicating staff is quite deplorable and embarassing.Every booking has to meet the same fate.Please correct the state of affairs thereat and help me to have the long before booked gas cylinder at the earliest.
My mobile No is [protected]

Dear Sir,
I am a consumar of Bharat Gas Bilaspur vide Consumer no 018996 at Bilaspur . I have bookked refilling of gas cylinder on 31.10.2010 vide booking no.12011 but till date they have not supplied the cylinder ever after several reminder over telephone.

K.K.Chowdhury
Bilaspur

Dear sir
My self Ajit Kumar samal am a consumer of B.P.C.L. having consumer no. 15806 under distributer M/S Devi Gas of distributer code 441860 of Jajpur road, Orissa. I booked my reffil gas on 12th of january 2011, but till date i am not getting my gas.For your kind information I have alredy lunched a complain to B.P.C.L. against this matter. After my complain to B.P.C.L. I got two phone calls on monday 7th of february, one from your costumer relation manager mr. P.K. Ray and another from authority of M/S Devi gas.Mr. P.K. Ray discuss with me about my problem and assure me that devi gas give the gas on the same day., but the devi gas authority told me that they could not give me any gas and told that they are make all papers to change my connection to another distributer without any prier notice to me.I have recorded the voice of all discussion with mr. P.K. Ray and the authority of Devi gas in my phone.
so I want a phone call on my cell number from any senier manager of B.P.C.L. (not from Mr. P.K. Ray)to discuss about my problem immediately before 10th of february, otherwise I go to the consumer forum and to the unrable court against B.P.C.L. about this matter.


Therefore I request at your highness to kindly consider about my problem and solve it immediately to the best of my satisfication, for which act of yours I'll be obliged
Yours Faithfully
Ajit Kumar Samal
Cons. no. 15806
Cell no. [protected]

I HAD BOOKED FOR THE REFILLING OF LPG CYLINDER CONSUMER NO.-SG6096 ON DATED[protected] IN THE NAME OF JITENDRA SINGH FROM SAHKARI GAS SERVICE GONDA(UP),BUT TODAY[protected] THERE IS NOT ANY RESPONSE.

Ref :Bharat Gas Booking no. 8711 (Vishwanath Develkar )

We have not received cylinder from booking of 15 days i.e. our booking is on 25.02.11 and our family member is big and we gave letter also for that purpose. now our both cylinder was empty and we are suffering from 5 days. we purchased food from outside. When we contact the distributors they told you have to wait 5 days more. So please give the feedback What have to do

I AM A CENTRAL GOVT.EMPLOYEE.MY GAS CONSUMER NO IS- 9029.MY DISTRIBUTER NAME IS-"JAI HIND GAS SERVICES",176,G.T ROAD,MAHESH,SRIRAMPUR,HOOGHLY.
I HAVE BOOKED THE CYLINDER ON 07 JUNE 2011,SO FAR DISTRIBUTER ARE NOT DELIVER THE CYLINDER.TODAY (11/06/2011) I HAVE CALLED THE DISTRIBUTER ,DISTRIBUTER TOLD ME IT WILL TAKE 26 DAYS TO DELIVER THE CYLINDER.I HAVE A SINGLE CYLINDER CONNECTION.HOW CAN I MANAGE AT HOME.MY CYLINDER IS ALREADY EMPTY YESTERDAY.I HAVE LISTEN SOMEBODY THAT I CAN GET THE CYLINDER IN BLACK MARKET AFTER PAYING THE RS.550/-.
PLEASE,DO SOMETHING, AS EARLY AS POSSIBLE OF DELIVER THE CYLINDER.

I have booked my cylender on 14th January, 2012 at Amardeep Gas Service, G.M.S. Road, Dehradun and have not yet received any cylender after many verbal request. It is requested to kindly supply the cylender at the earliest My GAS REC No. 5136 Add : Vivek Vihar, Pocket 1, G.M.S. Road, Dehradun.

To
The Ombudsman
LPG Business Unit
Bharat Petroleum Corporation Ltd
Plot 31 Prince Ghulam Md. Shah Rd
Golf Grenn
Kolkata-700001

Dear Sir

Sub: Unspecified reason for barred services w.r.t delivery of Cylinder.

I Biswanath Sen a Senior Citizen with consumer no. 1942 under City Gas Jamshedpur, Jharkhand has been told that my a/c has been blocked since August 2012. I was told to submit KYC form along with application which i did on september 7th 2012 but since then my agency is not able to help me out in any way and not addressing my problem. I am your customer since 1991 which is almost 22 years but this kind of service was never experienced or expected at your part. Kindly look into the matter and please inform me accordingly.I am facing problems due to this and not keeping well also to follow it up on regular basis, on humanitarian ground i request your to consider my issue and resolve it as soon as possible.

Thanking You,

Regards
Biswanath Sen
HNo.11 Suprabhat Housing Society,
Baridih, Birsa Nagar Zone-10,
Near City Public School and Bharat Gas Godown
Pin 831017, Jamshedpur, Jharkhand
MB:[protected]

I have booked the refill on friday morning i.e 24th October 2014 vide booking reference number[protected]. On 31st October, 2014 ; I have received a message from the company stating that delivery of my refill has done on the same day i e 31st october 2014. But till today i have not the cylinder and no delievry has been made to our address. In our colony delievry of 26 october has been made but delivery of 24th october's 2014 has not been made to us.


Agency- S S Enterprises
Cons No-5460

Mushtaq ali
H no. 210, machhariya, naubasta, kanpur.
I am a consumer of Aryan Gas Agency. My consumer no. is 40512330. I have booked a cylinder on 14 Jan 15 vide booking no.[protected]. Cylinder had been not delivered till date.
When I enquired to agency, he said me to collect it from agency.
I am 60 yrs old a senior citizen and retired from Indian Air Force. It is very difficult for me to collect the cylinder from agency.
Please look into the matter and do needful for me.
I will be thankful to Bharat Gas Aency.

I mrs. Vidya wati booked a cyllinder on 14.3.2015 but till date it has not been delivered even by making so many calls to M/s Santoshi Gas Service Shakur Pur Delhi. My consumer No. is 776. Please advose me what to do.

Please do the needful & oblidge.

Mrs. Vidya wati
31, Vasudha Enclave,
Pitam Pura,
Delhi-110034.

10.04.2015 M.No. [protected]

I had done the booking on 20th May 2015. The booking no. is[protected].
The delivery is not done yet. No body is picking the phone, neither the gas agency nor the Indian Oil Customer care.

Please help and make the delivery done.


With regards,
Saroj Sahoo

The agency did not change name transfer

I am hari, I want to change gas connection to my father name. I was submitted following document. but they want LEGAL HEIR CERTIFICATE. 1. Rotary public certificate. 2. NOC 3. Ration card 4. Voter ID

REFUND OF SUBSIDY

JYOTI DISTRIBUTORS YARI RD ANDHERI (WEST) MUMBAI 400061 BILL DT 3/1/15 IN NAME OF HLBHATIA CONSUMER NO-JG-10606 PAID RS 725.50 ALREADY LINKED WITH ADHAR AND BANK ACCONT SO FAR PRICE DIFFERENCE NOT YET RECEIVED WHY? PLEASE ADVISE

i am having bharat gas connection at khammam andhrapradesh. the dealer here having two telephone numbers
[protected] and[protected]. one number always not working and one number always busy. they are not delivering the has properly . kindly let me know to whom to complaint immediately, and the telephone numbers to whom i contact
about the services, of bharat gas company.
even in their web there are not mentioned the service numbers areawise properly. kindly let me know it.

Blue Star/ Domestic Gas Cylinder — Non receiving telephonic booking

Dear Sir,
We the consumers in HINDMOTOR, Dt Hooghly, West Bengal are facing acute travel for the dealer BLUE STAR who have made a practice to put of his telephone during the official working hours so that nobody can book his gas over phone. It is always very hard to go up the booking office all the way of 2 KM to book for a cylender. Inspite of repeted reminder the dealer took no action.
As such I like to request you to kindly look after the matter and take necessary action.
Dealer Name: BLUE STAR, 43, G.T.ROAD, BHADRAKALI, HOOGHLY,W.B.
My Comsumer No: 18433

With best regards
Minu Padia

I am a B.P. Gas customer through,
Blue Flame Agencies
Kasaragod,
Kerala State, pin- 671121. My consumer No: 01492

I booked on 28th february to refill my cylinder.Now 44 days passed. I am not recieved the filled cylinder.For the last 15 days my 2 cylinders are vacant. I am not rich to bring the daily food from the hotels to my wife and two children. I complained several times to the agency, but no reply. If this site is for the interest of the public, please take necessary steps to refill my 2 cylinders (at least 1)as early as possible. If you don't mind please inform me what steps you are taken against my complaint.
Thanking You,
BABU JACOB
Cosumer No: 01492.

M/s Perappaden Gas Agency, the sole agent for gas in Mala panchayat has made it mandatory for booking of Gas cylinder after 21 days of delivery of Gas cylinder. Normally it takes more than one month for the delivery and a gas cyclinder is available to a customer once in two months. The current booking position is as follows :

Consumer No.: 32432
Name : C.D. Jose
Booking No. : 18651
Booking Date : 1.8.2008

It may be noticed that those people who have no other alternative available for cooking are purely dependent upon gas face a lot of problem in such situation. While booking the gas, the recorded voice give assurance that the cylinder shall be delivered within two weeks, the actual delivery takes place after one month.

Hi,

This is to inform that I have booked gas cylender on 29th of August 2008. They have given delivery date is 3rd of September 2008. But i did not get gas cylender till now. when i call 4th sep then they told me delivery boy is on the way and I was waiting whole day but did not come. Again I called today (5th Sep) & they told that today Gas cylender will reach your door definetly. Today I called in your agency 10 Am & now 5:45 PM & still i am waiting. Please let me know how many days take to deliver the cylender after booking. My both cylender has already emty & I am very upset. Pls do the needful ASAP. My cosumer Number is 17103 (Amrendra Pandey), Agency name - Vishnu Jyoti bharat Gas, Brij Vihar, Ghaziabad Uttar pradesh.
I hope you will take necessary action on it.
Thanks & Regards,
Amrendra Pandey
+91 [protected]

T

BHARAT GAS- GAS CYLINDER — Delay in delivery of cylinder

Dear Sir,

I registered a request for gas cylinder for Bharat Gas with MSD Enterprises, Rajkumar Road, Bangalore on 18.08.08. My consumer No. is 29387. They said 10 days time. Booking is taken only after 30 days of last booking. After 10 days, whenever I get the line luckily ( they never pick up the phone or it was always engaged) they said today it will be delivered without fail. This was happening till 8th of Sep. When I went in person on 9th Sep. they said they sent two times but house was locked. They said again that it will be sent on 9th itself or 10th of Sep. Even today it has not been delivered. To my surprise, the house was not at all locked.

It is not only the compliant of mine, others are also visit the office with the same compliants. This is not the first experience with the dealer, but no response from their side why the calls are not attended and delay in delivery.

We have booked the cylinder on 8/9/09.There is no supply till today.My mobile no is [protected]
Nobody picking the call in venkateswara gas agency.My gas no is 27103

SIR,
I am a B.P. Gas customer through,
GANGA KAVERY GAS SERVICE, 5/320B, THIRUGNANA SAMBANDAR STREET, SATE BANK COLONY, SALEM-636004, TAMIL NADU .

MY CONSUMER NO IS-63700

SIR WHEN I BOOK FOR THE REPLACEMENT OF EMPTY CYLINDER, THEY SAY WAIT FOR THE PREVIOUS BILLING DATE FOR BOOKING .EVEN AFTER BOOKING AS PER THE BILLING DATE THEY DELIVER AFTER 14 DAYS . THE NEXT TIME WHEN I BOOK FOR THE CYLINDER THEY SAY YOU WAIT FOR THE DELIVERY DATE NOT THE LAST BILLING DATE.AND WAIT FOR ANOTHER 12 DAYS.FROM THE DATE OF BOOKING UNTILL THEN THEY DONT ACCEPT MY REQUEST FOR BOOKING THE CYLINDER EVEN AFTER 27 DAYS OF THE LAST DATE OF DELIVERY OF CYLINDER.

THEY SAY THE REASON THAT THEY ARE NOT GETTING THE SUFFICIENT CYLINDERS TO FULLFILL THE NEEDS OF THE CUSTOMER.
EX: MY LAST BILL DATE WAS 17/10/2008(BILL NO 17094) AND DELIVERY DATE WAS 20/10/2008.AND THEY ACCEPTED MY BOOKING ONLY ON 19/11/2008.

KINDLY LOOK IN TO THIS SIR,
WHAT IS THE TOTAL NO OF CONNECTIONS THEY HAVE AND HOW MUCH LOAD YOU HAVE SUPPLIED. FOR THE PAST FOUR MONTHS.
THEN WHAT MAKES THEM TO AVOID ACCEPTING THE BOOKING EVEN AFTER 30 DAYS FROM THE PREVIOUS DATE OF SUPPLY.

EXPECTING YOUR EARLY ACTION SIR

THANKING YOU
YOURS FAITHFULLY,
KANNAN.N
20, MECHERY NAIDU STREET, SRIRANGAPALAYAM, SALEM-636007.
25/11/2008

Bharat Gas (Cylinder) — Delivery of Gas Cylinder

Dear Sir,

For your kind information I am the consumer of your Bharat Gas, Consumer No. 14206 (Varun Gas Agency, School Road, Khanpur) I have booked my Gas Cylinder for your 24 hours booking No. on 1st December 2008 but till date your dealer not supply the Gas cylinder whenever I phone for your dealer they are not giving positive response. I request to you please do needful.
I am facing problem due to Gas Cylinder.

Thanking You,

Paravti Devi
Consumer No. 14206

hello. i want to know about the rules and regulation regarding the gas agency towerds thier customer. what kind of services they can be provided ?? what is the right of consumer? what is the duty of the gas agency or company towerds the customer??

Hi,
I have been seeing serious issue with delay in gas delivery happening for past 6 months in my area ( G.S Palya Electronic city, Bangalore), Actually the gas delivery is taking place after 20 -25 days of booking, coming to my recent booking i have made on 26th Dec-2008 and still awaitng for the gas delivery and there was no proper communication on when do they deliver.
Hence i am requesting you to provide some help on this to avoid this unpredictable delay

Thank You & Regards
Gopal Reddy ( Consumer No : 11795)
Ph No[protected]

Agency Details :
Sree Raksha Gas Agencies
S.R.No3/26, Near Mutyalamma Temple,
Bhavani Road, Hebbagudi
Bangalore - 560 099

I am too a customer of Bharat Gas and I had a similar bad experience with one of the agencies.I recently shifted from Hyderabad to Bangalore.To transfer my old connection, I went to the Prateek Bharat Gas Agency situated in Banaswadi and they told they will be giving me the cylinder within 2 days.
After 10 days also I haven't received the cylinder. Each time I call them they tell we are sending.
These Agencies should face some legal action so that customers interest can be saved.

Bharat Gas Cylinder — delay in deliver of gas cylinder

HI,
sir yeh gas cylinder meri mother rukshana begam ke nam hai. hamare ghar hamesha se hi cylinder late pahuchta hai. abhi jab hum cylinder book karane gaye to hame bataya gaya ki aapka cylinder tu allready booked hai hamne pass book cheked karayi jisme koi entry nahi thi. agency walo ne kaha ki hamare systems me to booked hai. sir yeh hamein bar bar gumrah kar rahe hai. inhone meri mother ke name se ek aur card bana rakha hai aur hamari bajat ki hui gas ko kisi aur ko cylinder de dete hai. jab hum iski complaint agency holder ko karte hai to woh bhi hamari bat nahi sunta. sare paper hamare pass hai jo hum agency mein cheked kara chuke hai. sir is problum se mein dukhi ho chuka hun. kareeb 18 mahino se mein pareshan ho sir app hi kuch kare. thanks and regards
akram ali ( customer name - rukshana begam, customer no -3738, cell no-[protected] )
agency name ( kitchen flame b block market mangol puri new delhi-110083 )

Bharat Gas — delay of delivery of gas cylinder

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 08/03/2009 BUT WE COULD NOT RECIVED YET
CONSUMER NO - 12135

REGARDS


- Read comments

Dear Sir,

I am a customer of Bharat Gas. My Gas Agencies name jyothi gass agency, Marathakkara.

my consumer no. 16167. I call to agency and booked gas on 3rd april 2009. After 27 days also I haven't received the cylinder. Each time I call them they tell we are sending. Booking date and number is fraud.

The call attending person keep disency to customer. please .


Regards,



Kanchana suresh

I Miss Sunita G. Tirwadkar have booked the bharat gas cylender which is in the name of G.B.Tirwadkar, Consumber No. 15829 on 10th July 2009, from there side told me it will be receive me withing 4 days. we have a single cylender still i did not receive the cylender, again & again i m trying to call to Mittal Agency it comes alway busy. so pls do the needful & send me the cylender as early as possible


thanks

Sunita G. Tirwadkar

sir v vedanarayanan advocate
There r large days gap coming every month cylinder delivery, thatmean

everymonth 3 or 4 days extending from the bill date as a result 30 days become 40 days and 40 days...become... this is not good in the consumer point of veiw.my dealer GANGA KAUVERY GAS SUPPLIER, SALEM .

Bharat gas/gas connection — gas cyelinder not deliver

my gas connection no.6691.and the agency located in badli delhi110042. this the regular problem we have face that the delivery of filled gas cyelinder is not on time just because of it we are facing so problems.
pls do something in tht

yoginder yadav
47,khera garhi
delhi 110082
CONNECTION NO :- 6691

am having bharat gas connection at jyothi gas, marathakkara, thrissur kerala. the dealer here having two telephone numbers
[protected],[protected] and[protected]. three numbers are always busy. they are not delivering the has properly . kindly let me know to whom to complaint immediately, and the telephone numbers to whom i contact
about the services, of bharat gas company.

am having bharat gas connection at jyothi gas, marathakkara, thrissur kerala.(CONSUMER NO. 16167) the dealer here having two telephone numbers
[protected],[protected] and[protected]. three numbers are always busy. they are not delivering the has properly . kindly let me know to whom to complaint immediately, and the telephone numbers to whom i contact
about the services, of bharat gas company.

Bharat Gas — Delay in delivery of gas cylinder

Dear Sir,
I have a gas connection in Ratan gas agency Kalewadi Pune.
Consumer No. : 72415
I have done booking of gas on 29/01/2010 and Booking order No. is 479.
Still today I have not received delivery of cylinder.
As I am not paying extra money for cylinder, emplyes who deliver cylinder does not deliver cylinder with in time.
They gives preference to those customer who pays extra money to them.
So please look into matter, because HP gas has provide good service for customer than Bharat gas.
Your employes not gives good service.
Language of your employes is not good. Their behaviour and communication with customer is very bad.
So please look into matter.
Kindly acknowledge the same after receipt.

Regards

Rajendra Khaire

Dear Sir, It has more than 15 days of booking Gas Cylinder - booked on 4th March 2010, and also given two reminders, but I have not received the Cylinder. Each time we try the phone numbers there is no response or busy. If you visit personally they pretend as if they have noted our reuquest say that we will receive the Cylinder tomorrow. As a working women it is very difficult to keep tab in them. Just for your reference the Gas Connection is in the name of my Husband Mr.Deepak Rana- Consumer number - 25066
Please do the needful
Thank You
Yours Sincerely
Freya Rana

Just wanted to bring it your notice also, As I had to receive this Cylinder more than two weeks ago, now I have to pay the inflated rate due to budget proposals, which is not fair at all.
Consumer Name- Mr.Deepak Rana
Consumer number 25066
Thank You
Regards
Freya Rana

I have booked my gas cylinder for refilling on dated 27.2.2010 bearing consumer No. B-6165 but the refilled cylinder has not been delivered upto 31.3.2010.

my name is manoj and cons no 846 and i booking my cylinder at 27 may 2010 my booking ref no is 1357159 but still i not receive my cylinder.my gas agancy name eminent computer pvt ltd.pls take a action as soon as possible.

Amit D. Brahmbhatt Bharat Gas Patan Customer No: 12237

Sir I am very much regret to inform you that the gas dealer based at Patan city, M/S R.R. Traders, Badrinath niwadi, has been indulge in the black marketing of domestic gas cylinders and as a result to sale the customers cylinder to un authorized parties we are not getting delivery of our booked cylinder with in five days stipulated time. As per example I have booked my cylinder on 16th of August 2010 & till date I am waiting for the delivery of my gas cylinder. When I inquired on 23rd August 2010 about late delivery he says that that 'Delivery of 10th August 2010 booked cylinder is going on'. When I drew his attention to make the delivery of gas maximum in a week time he replied me with arrogant way that "to hale with rules & regulation of Bharat Gas Ltd." We have got good influence with Mamlatdar, Collector, Go down inspector & all head of bharat Gas Ltd.and we will work with our policy. According to him all authority controlling Bharat Gas are regularly getting bribe on monthly base so they are not with clean hand and such type of corrupted officers can't take any action against R.R. Traders. Now do you have answer of this statement by R.R.Traders?

dear sir,
after delivery of one cylender, agency allowed to book another cylender after 21days & another 15days for delivery. so the whole process takes 36 days. this time gap is quite high.we suffer a lot.please solve our problame. I think government declares to deliver gas with in one day.

thanking you
name- Bimalendu jena, mail ID- [protected]@rediffmail.com
consumer no.-20541
agency- varsa enterprise, sahid nagar, Bhubaneswar, orissa.

Dear sir,
every time this is a problem when we book our cylinder the told us it

will take 5-6 days to delivery the gas cyliender. This time i have book the

cyliender on 3/9/2010 till date i have not recived my cyliender. my consumer

no. is 1373 my gas agency name is M.S.D. GAS AGENCY, RAJAJINAGAR,

BANGALORE. I Request the Authourity to take some legal action aginst this

& when it take replay me my cell no. [protected]

i have booked a gas cylinder on dated 08.09.2010 with consumer no. 21078 of distributer m/s pratap jyoti on behalf of mr. shiv prakash. but till today (24.09.2010) we have not get the gas cylinder. i have allready called three time in office but they are just said that wait for one or two day but no any action talen on this issue please do needful.regards, amit kumar ([protected])

Dear sir,

Every time this is a problem when we book our cylinder the told us it will take 15 - 20 days to delivery the gas cyliender. This time i have book the cyliender on 1/10/2010 & 07/10/2010 till date i have not recived my cyliender. my consumer no. is 27000 & 27004 Name Manoj kumar & Ashok Kumar my gas agency name is AHOKS STORE C.R. PARK NEW DELHI. I Request the Authourity to take some legal action aginst this & when it take replay me my mobile No. [protected]

Thanking you

Vinay Kumar
[protected]
[protected]@ibibo.com

ihave booked my gas on dated 09/12/10 in bharat gas agencyat moga.but agency did not gave me gas till date(28/12/10).my account no is N2338.

Dear Sir/Madam,

My Consumer No.is 1901629. in the name of Sh. Khem Raj Pokhrel R/o 11, 132, Amrit Puri B Garhi , East of Kailash, New Delhi -65.I had booked Gas Cyliner from SACHIN GAS SERVICES on 29.12.2010 vide Booking No. 3,by 24 Hr. Toll Free No. 1712.which has not been Delivered till date. You are therefore requested to kindly look into the matter at the earliest.

Address of the Agency

SACHIN GAS SERVICES
4/51, Old Double Story ,
Lajpat Nagar -IV
New Delhi -24.
Tel.[protected], 26211041

GASS VERY LATE AND NOT GIVEING RIGHT TIME

Bharat Gas — Delay in delivery of gas cylinders

Can someone from respective department intervene and help the consumers like us who have been facing lot of issues with Bharat Petrolium Gas Agencies.

There have been issues like:
Gross delay in the delivery of the gas cylinders. Our family has connections from Friends Gas Service , Badarpur and Anand Gas Service at Bharat Nagar, New Delhi. Both of the dealers are making our lives misrable and not less than a nightmare.

Though the internet / phone booking system is introduced. But this system seems of no usage as these dealers are manipulating the bookings as per their own benefits( you know what I mean). They never pickup the calls for the followups and if visited in person to check the status, they will respond with highest degree of rudeness and callous attitude.

It is almost 2 months today and the cylinder is yet not delivered to us from Friends Gas Service, Bharat Nagar. On enquiry, they said that gas was deliverd to us on 14th Feb and same cannot be booked before the stipulated period. Please note that we never received the cylinder on 14th and upon asking the proof of delivery they are not ready to provide the acknowledgement slip. This proves that our booked cylinder was sold under black marketing and nothing else.

The situation with Ananad Gas Agency, Badarpur is also very similar.

I humbly request the higher authorities to take the corrective actions to help us. Trust this feedback will taken with the positive note and will help with correcting and resolving the issues faced by not us but many more consumers.

Thanks,
Sushma

I had booked LPG refil vide booking No. 19273078 on 15/3/2012 (through SMS booking facility) My Dealer is Siddhi Gas Agency, Pimpri, Pune-411 018 and my Consumer No. is 27665. Till today i.e. even after three weeks I have not received the Gas Cylinder. Everytime, I personally visit the Dealer, they promise delivery within 3-4 days but nothing happens. Moreover, their phone number either is engaged all the time or nobody picks it up. I cannot go and take delivery from their godown unlike others due to my personal problems. Please help to get me the delivery of LPG cylinder...Aparna Biswas

Can some body contact LAXMI ENTERPRISES BHARAT GAS DISTRIBUTOR Nayapalli,Bhubaneswar,India,ORISSA over phone. They have three lines [protected],[protected],[protected] and I bet on this that you will be lucky enough to connect them. Either it is busy or it is ringging.

You have to book the gan by visiting them leaving behind your all day to day work. They will not deliver the cylinder unless untill you visit them twice and every time they will tell you that they will deliver in a week's time which stretched to more than a month with several reminders.

I know, even with this complaint also nothing will happen to the as they have nothing to be worried as these are basic ammenities and we have to bow before them.

This is probably the 4th complaint source and I request if some thing stringent can be done for these people.

Secunderabad,
19/12/2012

Cosumer Number: 30009
S Bakshi

Dear Sir/ Madam,

I am a consumer of Bharat Gas (Bharat Petrolium Corporation Limited). My distributor is:

Rajeshwara Gas Distributor,
No.11&12, Western Plaza, Kompally,
Kuthbullapur Mandal, Ranga Reddy District, Andhra Pradesh
(code no. 117420).

There is always an abnormal delay in delivery in refill gas cylinder from the distributor.

The last booking was done on 12/11/2012, booking no. is 2684, and till today the refill cylinder is not delivered. I have contacted more than 20 times to the employees of bharat gas on telephone no.[protected] for the needful delivery. Every time I am assured that cylinder would be delivered shortly but all the promises are proved wrong. We are yet to receive the refill cylinder at home. Our both the cylinders are empty and we are facing difficulties.

Kindly do the needful.

Best Regards,
S Bakshi

Bharat Gas — delivery time

Gas no. 20846379 booking no.[protected] /8.4.15 not pick up phone no. Prakash gas Agency

cylinder leakage

sir my cylinder leakage from today morning

Mobile no not resiter

CONSIMER NO[protected] MOBILE NO - [protected]

i got my new gas connection in Basaveshwara Bharat gas agency where the staff dont know how to talk to customers and they are very rash. The delivery of gas cylinder was told on the next day of the booking where i wanted to go to the agency next day again and ask the status of gas cylinder due to the late delivery and again they were very much irresponsible and dont have curtesy so talk politely abt the issue to solve. From the booking date it took 4days to deliver the cylinder where it was told by next day the cylinder ll be delivered when i was behind him to get cylinder. I had a very bad experience with these guys of Bharat gas agency.

Bharat Gas — Inordinate delay in delivery

We request you to look into the laguna in the Mangemnet regarding inordinate delay in delivery of domestic LPG cylinder and taking booking after 30 days from date of delivery and 10 more days for effectigng replishment (which in effect is 40 days). Nobody is able to offer an explanation for this clause nor are they consumer friendly in their interactions wiht consumers when approached. A reply to this would be appreciated at the abv mail id.
With regards
God Bless???

I AM A DELHI GAS CUSTOMER. MY CONSUMER NO. IS 7957. I AM ALWAYS FACING THE PROBLEM OF LATE GAS DELEVIRY&WHEN I CONTACTED THE GAS AGENCY OFFICE STAFF, THEY MISBEHAVED ME. NOW I HAVE BOOKED THE GAS ON DATED 17/05/10 MY BOOKING NO. IS1258776, BUT STILL IHAVE NOT RECEIVED THE GAS CYLINDER.
PLZ SERIOUSLY CONSIDER ON MY PROBLAM.

THANK YOU.

YOURS-DEVI PRASAD

Bharat Gas — Inordinate delay in delivery of gas refills

Every time deliberate delay in supplying Gas cylinder. The time taken each time goes on extended by 6to7 days after completion of 30days from previous date of delivery. There by even the additional cylinder also will be exhausted and the dealer will not accept booking immediately and insist belated booking.Please help in resolving this problem.
Ditributor: M/S Anugraha Agencies Basaveshwaranagar Bangalore-79
Consumer No.AA54580
Name: Puttaiah.T (Retd.Pensioner)
Mob:[protected]
Email: kenchappa.[protected]@gmail.com

Bharat Gas Cylinder — regularly delay of delivering product

Sir,
We have booked for a cylinder from 22nd november,2009 ,though it should be delivered within 7days from the day of booking,they are regularly delaying. I the personnels working in the organisation are very rude. There behavior are also dis satisfiable.They even hang up the phone if we call to them for complaints.We suspect that they are selling our product in black.If we tell them about our problem they are arguing with us.
So,my kind request is to investigate about the matter.


Distribution Area: Laxmisagar (Office at : SahidNagar),
Bhubaneswar-6,
Orissa,
India
Ph:[protected]
[protected]

Book no : 18224
I have this exact problem in Laxmisagar, Bhubaneswar, Orissa.

Respected Sir


Sub.: Delay in delivery of LPG cylinder & poor service of dealer

I, Chet Ram consumer of Bharat LPG bearing cons. No.7485 of Pankaj Gas Service, Mangol Puri, Delhi-110083

for booking gas cylinder I continiously try to distributer but they are not attend call & response continuosely we are chassing up with the distributor directely for delivering the gas.
And Bharat gas online booking is not working from many day so, please ensure that give regular service of on line booking
please help for regular and good service & attend all phone calls

we are waiting for your prompt reply


Chet Ram
Ph: [protected]

Strongly agree. It provides third class of service in delivering cylinders. This agency should be completely banned. And it should also be penalised for harassment.