Bharat Petroleum [BPCL] Complaints & Reviews

LPG — LPG CYLINDER NOT RECEIVED

SIR,

i have requested for LPG cylinder from Sona enterprises nearly a week ago but till now i have not got gas. me and my husband both are working and it is very difficult for us to run after gas agency.
we have borrowed a cylinder from our neighbour. but we have experienced very poor service from this agency, earlier i had applied for gas connection in july but despite repeated requests i got connection in october. agency made the bill for full amount but some of things were not delivered, those things has to be delivered later.i have visited three times after that but till now we have not received those things.we leave home at 8:30 in morning and come back after 7:00 pm so it is very very difficult for us to follow up the things.kindly do the needful and we will be thankful if the cylinder is delivered on sunday. if it has to be delivered on some weekday kindly inform on [protected] or [protected]. it seems useless to give these intruction to the agency as we neither get anything on time nor they inform us for anything.

i have to take one more cylinder. but due to problems i have confronted with this agency, i dont want to take another cylinder from this agency.
kindly help.
consumer no.-34790
name- geetanjali maurya
address-3351; sect-A,
Vasant Kunj
ph:[protected];[protected]

LPG Gas — not received gas

dear sir
i have booked gas on 30.12.08 but till today i havent recieved gas i m living in sirohi district-
adress 1/146 housing board colony siorhi in name of leela bai w/o bubu bhai rawal.

LPG Cylinder — CYLINDER BOOKING NOT DELIVERED

I HAVE BOOKED FOR REFILL LPG CYLINDER ON 30th JANUARY 2009 THROUGH TELEPHONE. MY
CONSUMER NOMBER IS MA03819. DISTRIBUTOR NAME--RAMA INDANE SC0-144, SECTOR 21-C,
FARIDABAD PHONE NUMBER IS[protected]. TILL TODAY 06-02-09 I HAVE NOT RECIEVED REFILL LPG CYLINDER. MY MOBILE NUMBER IS [protected]. PLEASE DO THE NEEDFULL IMMEDIATELY.

[protected]


C 607 Sangam Vihar New Delhi 110062

C 607 Sangam Vihar n d 110062

Bharat Gas Lpg Cylinder — NON BOOKING OF ORDER

Consumer No. 34090
Agency - Kitchencare, Shakarpur, Delhi

Kitchencare is inisisting on 21 days gap from the date of delivery for the next booking of a cylinder which effectively comes to around a month. Suppose you book a cylinder on 1st September and delivery has been made to you on 7th September then you can do next booking only on 29th September. It is a very pathetic situation for the consumer, while as per Bharat gas there is no such rule.

Totally agree. This guy supplies home use cylinders to shops and harrassses genuine consumers to supposedly to discourage mis-use.
Jago Bharat Gas Jago and smell your stink..

LPG Gas — not received lpg

we had not received lpg gas cylinder. we had booked our lpg gas one and a half month ago.
our connection no. is 4961. please help us.

i had Booked for the refilling of LPG cylinder on dt. 08/10/2009. but yet today on 19.10.2009. there is not any response and nobody ready talk to us from the distributor of M/s.Pankaj Gas Service,U-4,Mangol puri, New Delhi-110083. his ph.no[protected],27921805

my consumer no-16487
DALIP KUMAR RAWAT
C-9/701,SULTAN PURI DELHI-110086

COMPLAINT MESSAGE:

TO: (1) The General Mannager / Officer Incharge,
M/S. Bharath Petroleum Corporation Ltd.,
No. 4 & 6, Karrimbhoy Road., P.B. No. 688,
Ballard Street, MUMBAI – 400001.

(2) The General Mannager /
Officer Incharge,
M/S. Bharath Gas
Maruthi Nagar,
Madivala,
BANGALORE.

FROM: N. Srinivasa, Police Constable, State Intelligence, Chitradurga.+
(Karnataka State)

...
Date :[protected].
...

Sub:- Request to issue the Gas Cylinder. – my own – reg.


* * * * * *

With reference to the above subject, I write to state that, I am having Gas Connection of your Company (Bharath Gas) through the “ Mahalingappa Gas Agencies, Chitradurga “ since 4 years. My Gas Connection (Customer Voucher) number is 16602.

I am obtained the Gas cylinder on[protected] i.e., 38 days back from the above dealer.
Now the gas is completely closed in my house. Hence kindly direct the above agency to supply the gas cylinder to my house.
I hope that, you do the same and needful action as i am requested above.

Thanking You,

Yours faithfully,
Sd/-
(N. Srinivasa)
Police Constable,

COMPLAINT MESSAGE:

TO: (1) The General Mannager / Officer Incharge,
M/S. Bharath Petroleum Corporation Ltd.,
No. 4 & 6, Karrimbhoy Road., P.B. No. 688,
Ballard Street, MUMBAI – 400001.

(2) The General Mannager /
Officer Incharge,
M/S. Bharath Gas
Maruthi Nagar,
Madivala,
BANGALORE.

FROM: N. Srinivasa, Police Constable, State Intelligence, Chitradurga.+
(Karnataka State)

...
Date :[protected].
...

Sub:- Request to issue the Gas Cylinder. – my own – reg.


* * * * * *

With reference to the above subject, I write to state that, I am having Gas Connection of your Company (Bharath Gas) through the “ Mahalingappa Gas Agencies, Chitradurga “ since 4 years. My Gas Connection (Customer Voucher) number is 16602.

I am obtained the Gas cylinder on[protected] i.e., 38 days back from the above dealer.
Now the gas is completely closed in my house. Hence kindly direct the above agency to supply the gas cylinder to my house.
I hope that, you do the same and needful action as i am requested above.

Thanking You,

Yours faithfully,
Sd/-
(N. Srinivasa)
Police Constable,

i am the user of bharat gas,name of my gas agency is priyanka gas agency (kashmere gate). i have ordered for refilling gas on the date.5dec.2011. ref.no.:[protected], due to not supply i ordered it again on 10th dec 2011 ref no:15803014.and third time on 17th dec.ref no:16081243......due to unsupply i complained to the customer care on 20dec 2011ref no:3914988 again on 22dec , ref no:3919651and 3919668..again on23dec 2011.ref no:3921650....... but the cylinder has not yet delivered till now on 27dec .......i want immediate actions........

i am the user of bharat gas, name of my gas agency is Nirmal gas agency (Vikas Puri). i have ordered for refilling gas on the date.25-jan-2012.due to not supply.i ordered it again on 02 Feb 2012 due to not supply.and third time on 08 -Feb-2012.due to unsupply i complained to the customer care on 09-Feb- 2012 but the cylinder has not yet delivered till now on 10 Feb ...i want immediate actions...

Bharat gas/ — Supply of refill cylinder

Sir,
I have booked for refill cylinder, Booking No:1841 dated 13th August 2008 with M/S.Sri Balaji Gas Agency, Vellore, the distributor for Bharat gas. The last Refill cylinder was supplied on 30th July 2008 and they book the next refill only after ten days of delivering the refill cylinder. Almost for two months there is no supply of refill cyl. We can use one cylinder for a maximum period of 30 days. If the company gives the information that they can only supply cylinders once in two or three months, it becomes easy for us to make some alternate arrangement. From the last one year, I have submitted many complaints through Bharat gas web site. But, concrete steps were not taken to address the complaints.

Bharat Gas — LPG delay in supply

I hv gas connection with your Rohan Gas Agency, Malleswaram. I booked for LPG cylinder on 5th Sep 2009. Till now I hv not received. Everytime they are taking more than 10 days whenever you booked. For examable : If I get a cylunder on 5th of the month , I am supposed to get another cylinder before 5th of consequtive month. They will take booking after 4th r 5th .And they will deliver after 10 days of the booking. SO next cylinder I am getting after 40days. It will go on like that.ie 40 days , 50 days 60 days. etc... etc.. They are mose irregular service. Where as my frined got a connection with BVS enterprise ie Indane. He will get within 3 days after booked the cylinder. It is wondered, How one agency is supplied very promptly and other agency is not able to supply. Kindly look into it. I hv given many complaint but no vain.

Sir, ( BHARAT GAS )
Complaint against M/s Madhav Gas Service of Aligarh (UP) of BHARAT GAS
My Connection No.M-13217 Name: Zubeda Begam, Hamza Colony,
New S.S. Nagar, Aligarh (UP)
Refill was booked on 03.09.2009 but till date no supply has been possible from the Gas Agency. On Telephone, it is told that in your area, supply can be made only after 18 -20 days of the booking.
Sir, is there any policy of the BHARAT GAS to discriminate on the basis of area. Kindly do needul and direct the above Madhav Gas Service to expedite the delivery of refill.
Yours faithfully,
Zubeda Begam
Connection No.M-13217

Sir, ( BHARAT GAS )
Complaint against M/s Madhav Gas Service of Aligarh (UP) of BHARAT GAS
My Connection No.M-13217 Name: Zubeda Begam, Hamza Colony,
New S.S. Nagar, Aligarh (UP)
Refill was booked on 03.09.2009 but till date no supply has been possible from the Gas Agency. On Telephone, it is told that in your area, supply can be made only after 18 -20 days of the booking.
Sir, is there any policy of the BHARAT GAS to discriminate on the basis of area. Kindly do needul and direct the above Madhav Gas Service to expedite the delivery of refill.
Yours faithfully,
Zubeda Begam
Connection No.M-13217

Bharat Gas — refill cylinder supply delay

I had booked for the refilling of LPG cylinder. (Consumer no. 43789 distributor mahalakshmi enterprise) on 09/10/09 but till today on 25/10/09 i have not received the cylinder yet. many of the customers are complaining about this. They are extremely careless attitude. There is always shortage of gas in this area because of this. Nobody is here to check up this matter.

I request to you look into this matter and solve this with immediate effect. Kindly help me as soon as possible.

Regards

senthilkumar
Bangalore

i have some suggetion...
Instead of Bharat Gas it should be gas agency..
Why are they spoiling our country name??????????????

Bharat Gas — Delay in supply of refill gas by Bharat Gas Agency

Dear Sir/Madam,
My name is Mubarak T M. My consumer no.50516. My Distributer No. is 621826. Distributer Name is Crystal Gas Agencies.I am not at all satisfied with their services. It is taking more than 20 to 25 days from the day of booking to get a gas refill.once they made me come to their emergency counter to get the refill. It took 2 hrs waiting in a queue to get the refilll.. i never knew that this was the meaning of emergency.
But still here it doesnt end once i book for a refill the suppliers in our area never picks up the phone or keeps it switched off or gives false promises that it will be sent in two days.
The services are worsoning day by day.Nothing is according to the policy of the Bharat Gas has promised.Please take the necessary action against them.

Good and Timed supply, staff are polite.

Bharat Gas — DELAY IN DELIVERY OF BOOKED REFILLED GAS CYLINDER

NON-DELIVERY OF REFILLED CYLINDER

SIR,

NAME OF GAS AGENCY : SAMIDHA, 64- PREM NAGAR, GWALIOR(M.P) - 474002
PHONE NOS:[protected] &[protected]

CONSUMER NO. SG- 13086 -

NARAYANAN, ESI HOSPITAL CAMPUS, QTR NO
H-3,TANSEN ROAD, GWALIOR -474002
[protected] & [protected]

THIS IS TO BRING TO YOUR KIND NOTICE THAT I HAD BOOKED FOR REFILLED GAS CYLINDER VIDE THEIR BOOKING NO. 150 DTD. 21.10.2009 WITH ABOVE AGENCY. THIS WAS DONE AFTER COMPLETION OF 21 DAYS OF EARLIER DELIVERY i.e. on 01.10.2009, as per the advice of Agency, because they are accepting booking only after 21 days of earlier delivery. Now we are waiting for Gas by 21+31 =52 days. Regularly I am requesting the Agency by 20 days and they are assuring me that cylinder will be delivered i.e. today, afternoon, evening,within 2-3 hours etc. But no action is taken till today. Therefore, please look into the matter and help us immediately as we are facing difficulties in cooking food etc.

Awaiting your kind consideration on my request.

Thanking you,

Yours faithfully
Narayanan

I have my cylinder on dated 03/02/2010 order referance no. : 581850. now today 08/02/2010 I have not received my cylinder. there is no possitive responce in my gas agency (KITCHEN FLAME). His behaviour is very bad in all customer who are in kitchen flam
please shortout my problems.

sir,

I am sachendra kumar . my gas consumer id is 6338. I have made gas booking on 19.01.2012 at shyam gas company, 1,2 nagar palika market, aligarh - agra road, Hathras. They assured me for delivery of refill cylinder within 8days but no supply was made as of 23.02.2012 and their telephones also lying engaged all time.Therefore, I and my family suffered very problems due to non receiving gas cylinder and engaging their the telephones. Our agency does not supply the LPG gas cylinder till month.Another point is that there is large amount of black marketing of cylinders is done here. This is a general complaint among the local persons. Other thing is that it does not give any response regarding the same. They don't hear anything. So I
request you to please take strict action against this agency.

Thank you
Sachendra kumar
bank compound
saket colony
Hathras

Bharat Gas — non delivery of refilled gas cylinder

sir I have a bharat gas connection with consumer id as 6338. I have booked for refilling of gas cylinder at shyam gas agency, 1,2 nagar palika , Aligarh road, hathras on[protected]. But i have not received the gas cylinder till today ie[protected] inspite of contacting the dealer so many times.
the dealer specified above does not supply the gas in time.so please solve the problem

Thank you
sachendra kumar
bank compound
saket colony
Hathras 204101

bharatgas — Not Getting Cylinder On Time

I had booked refill on 17th Oct 2008 it was delivered on 22nd Oct 2008, now I am booking another refill they are refusing to book the refill. How can we manage on one cylinder for whole one month. My distibutors name-Shrenathji Gas Agency, Bopodi Pune-3. Thanking You .

I had raise refill request @ 8 feb... since then we ar e continously following them . but recipient said that u r not yet register cylinder request. We dont have gas from 1 month.. I am want some solution to this issue

Bharat Gas — NOT GETTING REFILL OF BHARAT GAS CYLINDER ON TIME

Sumit Anand
#160 Majithia Enclave
Patiala 147001
Punjab.

Dear Sir

I book a cylinder after 20 days to get it refill and and get confirmation of getting in a weeks time; which is registerd with name of Ishwar Das Anand. Consumer No.6695 and there Contact no. is[protected].

After a week a they came up with excuse that we try to deliver a cylinder at ypur place but no empty cylinder; responded by some "lady" at your place. This keeps on going every fortnight and ultimately it gets delayed every week and we face a problem.

Thanking You
Sumit Anand
[protected]

Do you got your problem solved after posting your complaint in this website

Bharat Gas — cylinder refill is not at time

Iam facing this problem several times. I book refilling of cylinder with my gas Agency - priyanka gas service ,kashmiri gate, delhi. This time my experience was equally horrendously. they hardly respond to the phone calls .their phone keeps on buzzing. i had booked my gas refill some 15 days back i am not yet to receive it. . my customer ID number is 899.i request you kindly look into the matter for its possible redresal

well Mahesh garu, Bhatart gas agency / enterprise gurinchi complaint cheyalanukunte

follow below:

http://www.ebharatgas.com/ebgas/pages/general_feedback.jsp

above icchina link to mee details fill chesi, alage mee gas enterprize valla company info ni kuda kalipi submit cheyandi..

lekapothe District Food & Supply controller ki complaint rasi receipt teesukondi.


I think it may help you...

Vivek Yadav
([protected]@gmail.com)

Thank u mr.vivek...

My problem is solved..

NAA PERU SUDHAKAR BHARAT GAS CONUMER NO.35870 MAA GAS LEEKAGE AVUTUNTE MEEKU COMPLAINT ICHHANU MEERU GAS MECHANIC CELL NO. ICHHARU SK. SAIDA NU PAMPARU, ATANI CELL NO. [protected] ATANU VACHHI GAS STOVE SARIGA LEDU 2 BURNERS SET MAARCHALI ANI CHEPPI Rs.400/- TEESUKUNI 5 DAYS AYINDI. INTAVARAKU RESPONSE LEDU. VENTANE PRBLEM SOLVE CHEYANDI.


MY CELL NO. [protected]
ADDRESS

G.KRISHNA MURTHY, D.NO.26-33-23, 7/2, A.T.AGRAHARAM, GUNTUR
GAS NO. 35870

Duplicate/some chemical mixed petrol
Hi,

Yesterday i filled petrol in my bike at Hindustan Petrolium gas station near Chenchal Guda jail, Hyderabad..After some distance, the bike stopped and didn't start at all, when I called the mechanic and asked, he said the bike is ceased. He also removed all the petrol and showed me the difference from the petrol taken from my bike and other good petrol, it also had some different smell does not smell like petrol at all..Please take immediate action against them, so that others wont meet up in this kind of situation...

Please do some preventive action to stop this.

Regards,
A.Shiva Lingam
[protected]

Sir,
I am a consumer of Bharat Gas with agency located at Nangloi, Delhi 110041, consumer no. being 14240, Name: Ram Kumar. I booked a cylinder on 22 Feb 2008m however till date I have not received one.
Please take care to expedte the delivery to the consumers by the agency. Their tel. no. is also not responding.
Thanking You
Yours faithfully
Ram Kumar

I HAVE BOOKED MY COOKING GAS CYLENDER ON[protected] VIDE
BOOKING N0-6790 MY CONECTION N0-11297 BUT TILL TO DAY AGENCY NAME HITESH GAS SERVICES -SIDIPURA DELHI NOT DELIVER MY CYLENDER I AM FACING PROBLEM THEIR SUPPLY PERSON & AGENCY PERSON SUPLY CYLENDER IN BLACK PRICES & CUSTOMER AVOIDING.THIS IS REGULAR PROBLEM.

SO PLEASE LOOK THE MATTER AS URGENT & TAKE NECESSARY ACTION AGAINST AGENCY.


PUSHPA W/O SURENDER SINGH
[protected]

Sir,
I am a consumer of Bharat Gas with agency located at Shakar Pur (School Block), Delhi 110092, consumer no. being 27047, Name: Virender Singh Rawat. I booked a cylinder on 5th July 2008 however till date I have not received one. My distributor name is ketchencare located in Shakarpur, School block, New Delhi 92.

Please take care our requirement urgently and follow up to the agency to delivery ASAP. They keep avoiding our phone calls and asked to delivery in a day or two.

I even seen that the distrubutor is distrubuting the GAS illegally to the other party. Pls. take care a serious action againt the agency.

Thanking You
Yours faithfully
Virender Singh Rawat

Dear Sir,

My consumer No. is 0264, registered at Ratan Gas Agency, kalewadi, pune, I had booked the cylinder on 11.08.08 till date I have not received the same. We are unable to understand the rule. If there are more members in the family the cylinder get consumed with in 25 days.

Where in when we are having two cylinder the agency says that we cannot do the booking with in 20 days of receipt of the cylinder and after that 10-15 days to receive the cylinder that also they do not deliver it in time. we are having small kids and then how do we manage; can we know that when we can book the cylinder so that the continuity remains and we donot face any problem.

Its understood that there are people who are running food mess at their house and they do not use commercial cylinder, they use the domestic cylinder and the cylinders are sold in black to them and due to that we domestic people are getting suffered can you just help us what can be done. Several follow-ups are done but no results.

Requested to help us and prevent us from facing such situation, its the children who gets suffered the most.

Dear Sir,

My consumer No. is 17211, registered at Shri Vishnu Fuels, 3, Yogi Ashish, B/h. Malhar Point, Old Padra Road, I had booked the cylinder on 11.10.08 till date I have not received the same. I have only one cylinder i do not have the other cylinder which supposed to be provided till now. If there are more members in the family the cylinder get consumed with in 25 days.

Where in when we are having only one cylinder the Shree Vishnu fuels says that we cannot do the booking with in 20 days of receipt of the cylinder and after that 10-15 days to receive the cylinder that also they do not deliver it in time. we are having small kids and then how do we manage? can we know that when we can book the cylinder so that the continuity remains and we donot face any problem.

Requested to help us and prevent us from facing such situation, its we (single cylinder holder) who gets suffered the most. If same continue we will raise the issue to the higher authorities at our delhi based goverment. Its getting very serious and media will also play very good roll to raise the issue in almost all TV channels. If you will not allot me the second cylinder which i should get till now, i'll definately sure to raise the issue to media.

I booked for a cylinder on 29.9.2008 . Its more than 22 days and have not yet received the cylinder. Till date I made more than 20 calls to the Prakash Home Appliances gas agency (, Uppal, Secundrabad and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by today evening or tomorrow morning" but surprise it is not delivered

Customer No- 25242
Booking No.-12857 Dtd 29.9.2008

Consumer no:s-9619 had booked for gas on 4.10.08 along with consumer no 9042 of my brother for which cylinder was given on 11.10.2008. I had submitted a complaint at the dealer regarding this on 15.10.2008 and the staff threathened that I will not be supplied the gas till the complaint is withdrawn. The complaint book is a notebook without page no. or entry no. I had raised the complaint to the sales officer Mr: Rakesh in his mobile no.[protected]. No action has been taken yet.

Provident Fund

I am Ujjwal Chakraborty. Once I was worked with the Apollo Gleneagles Hospital - Kolkata. I resigned from the company on 4th Feb. 2008 & I applied for the withdrawl of my Provident Fund on 5th August 2008. Even after 2and half months from my application I didn't get any news about the status of my PF. My A/c No is[protected] and My PF No. is WB/CA/[protected].
WHAT SHOULD I DO NOW TO KNOW MY CLAIM STATUS?

I the resident of Pitampura (New Delhi), have to inform you that we are not getting timely delivery of Bharat Gas from our Agent (Santosh Gas Agency, Shakurpur, Delhi).

My consumer no. is DE35476.

It takes at least 10- 15 days after Booking. Whenever we call, they dont take the call for hours and hours and on picking up the call they inform us that we are facing the short supply of Cylinder from Company.

Since last two months we are facing such problem.
On top of that, if we complain delivery boy for the same, he clearly states that we can take a cylinder in black from him by paying Rs 550 and above otherwise we need to keep on waiting.

consumer no RG 7820
NAME : URMILA B SAWANT
ADD " 6/1567 BMC CLY MALVANI MALAD WEST MUMBAI 400095

AGENCY NAME MUKTA GAS SERVICE

COMPLAINT : WORST DELIVERY SERVICE
BLACK MARKETING OF CYLINDERS TO UNREGISTERED CUSTOMERS, HOTELS
WORST CUSTOMERRELATIONSHIP WITH CUSTOMERS

Non Delivery of Cylinder
I the resident of sgm nager(faridabad), have to inform you that we are not getting timely delivery of Bharat Gas from our Agent (bharat Gas Agency, s.g.m nager, main road near badkhal lake, faridabad).

My consumer no. is 12778.
boking no 709 date[protected]

It takes at least 5- 10 days after Booking. Whenever we call, they dont take the call for hours and hours and on picking up the call they inform us that we are sand cylander but your home is lock but i say that we are not go any ware thay say wrong last 3 days they say your slip is cut delever on your home morrning / evening but Cylinder not come last[protected] time 4:30pm i say them to phone that pl tell your name & connect me to your officer but he put the phone .

we need to keep your ans. waiting.
thanks
pl find coustomer problum
shashi kala rajesh kumar

Customer id: 36472

We had booked a gas cylinder on 15/01/09 from Bharat Gas office located in Kalamboli, but every day I call in the office, they say it will be delivered today & now one week passed, we have not received any cylinder.
Have also applied for extra cylinder probably two years back, but no extra cylinder is issued till date.

We request you to kindly look into the matter urgently, since for about one week, we are buying food from hotel.

Best regards,
Sagar Patil

My dealer is not supplying LPG cylinder. I had booked it before 4 weeks. when enquired they said that it will come on very next day.How many days gone!!!What we have to do...where to give complaints??. Could anyone resolve my problem.

Sir,
My coustomer ID is 17810. I am a customer of (Ambika Gas Agency, Ambabari, Jaipur) of Bharat Gas Co. I am sorry to say that this agency have not delivers gas cylinder at my home from few years. So, it is my helplessness to collect cylinder from stock up of the agency after every booking.
I also want to tell a recent incident. I was registered a application for a gas cylinder on 24 February, 2009. At this time the agent said to collect the cylinder from stock up of the agency. So I went to the stock up for collect the cylinder on Feb.13. Deliverymen Mr. Gulab and Mr. Mohan were available there. They said to me "your booking slip is return to gas agency, so you should contact to gas agency". Later then, I went to the agency and met to Mr. Omprakash there. He said that you should collect your cylinder on Monday (6 March 2009) from store. Sir, his attitude is very rood.
I want to tell you that any cylinder is not delivered me till today. It is not a single incident. So I request you please tell me what should I do as a genuine customer and how can any customer receive a cylinder in this against position? There are many distraught customers of this agency in my area. Please take a strict action against this agency and deliverymen, so many customers can get relief.

Thanks.
Govind Yadav (ID 17810)
Near Khandaka Hospital,
Kalwar Road,
Hathoj, Jaipur

I am a customer of of Bharatgas for LPG cylinders. I stay at Hyderabad, miyapur.My consumer No.11969. I have booked for cylinder on 5/3/2009. and the serial No. They have given is 1783. until today i.e. 3/4/2009. They have not delivered the cylinder.
When ever i call the office they will send 'TODAY'. But they don't deliver

bharatgas — non delivery of connection

i had submitted the form in MODI GAS SERVICESS on 15th of may but still i had not get the connection.
I have no connection of any company. my letter no is 1403.

To
M/S. BHARAT GAS

SUB : COMPLAINT FOR DELAYING IN SERVICES.

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 24/05/2009 AT CONSUMER NO. 14322
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 15/06/2008

Regards
Shantilal C Doshi
Tel :[protected]
Mo : [protected]

I HAVE BOOKED MY CYLENDER ON 18TH JUNE 2009 AND HAVE NOT YET RECEIVED MY CYLENDER. IT IS HAPPENING VERY OFFER NOW SINCE LAST TWO/THREE TIMES

To the Concerned Authority,

I would like to draw your attention to the fact that I am a Bharat Gas customer and the following Agency is responsible for delivery/refill of cylinders:

Madam Enterprise,
No 31/1, 1st Main,
2nd Cross, Maruthinagar,
Madivala, Bangalore - 560068
T.I.N: [protected]
C. ST: 13451686

Complaint 1 - It has been 2 years since i subscribed to Bharat Gas, but still I have been denied a second cylinder. I have repeatedly gone to their office and stated my requirement for a 2nd Cylinder but in reply i got vague answers that there is no stock and it will take years to get a second cylinder.
This has been happening now since 8 months now and I am even denied to do booking.

Complaint 2 - Since I have not been succesful in getting a second cylinder, its imperative that I need the refilling of cylinder within a short time ( at most 5 days ). But to my dissapointment the delivery of cylinder is always delayed by over 10 days which causes a lot of problems in my house where we have a large family. For Example I had booked a cylinder on 6th July 2009 and till today ( 14th July ) I have nor recieved the Cylinder. When I call on the number provided I always get reply that "Sorry sir, toady no load is there", "Tommorrow definitely sir".

My consumer number is: 43337

Kindly help me as I am not aware how to solve this problem which causes lot of harrasment for our family.

Kindly let me know the right authority to whom I can make this complaint.

Thanks and Regards,
Laxman Nath Das

I, S. VEERAPANDIAN, consumer No. is 2179 forced to purchase the cylinder tube by our Agent Jai Chidhambaram Agency, Sivanthipuram-627 425. They told me that the cylinder will delivered only after the tube purchasing. The delivery boy brought the cylinder on 28.7.2009 to my house and forced to purchase the tube, I reveal my financial problem to him and Bharat Gas Agent Mr. Kumar that now I am unable to purchase the tube. But they refused to deliver the cylinder and take back the filled cylinder. It is great insult to me, heavy loss and difficulty of nonavalilablilty of gas in my home.

Sir, any compulsury to purchase the tube from Jai Chidambaram Agency, Sivanthipuram-627 425 and I want to know that the behaviour showned by the Agent is correct or not. It it was correct Please inform me, and it was not correct please do the needful. Thankyou,

I have booked a gas on 10th August 2009, and today is 1st Sept and I still have not recd the cylinder. Everyday they say they will deliver it within a couple of days, but nothing. They are the worst and most corrupt gas agency I have ever dealt with. They ask me to directly call the delivery boy if i want a cylinder, and the deliver boy then asks for a bribe. It's just shocking that people cannot do their jobs with honesty and integrity.
Please look into this matter.
Consumer No. 18050
Name: Milagrine Odette Murzello
Agency : MANAV Gas Agencies

Sub.: Delay in delivery of LPG cylinder & poor service of dealer from Bhayendar (east), Thane
R/Sir
Bharat Gas

I, Mr. Khandekar consumer of Bharat LPG con. No.16727 of Tirupati Gas Agency, Bhayendar (East),
Last two months this gas agency has work style like a street seller. I am expected the BPCL concerned authorities are aware the problem of Tirupati gas agency, Bhayendar. In local paper, Lokmat had given news for the same. I have attached for your ref. I request to you BPCL company responsibility to look in this matter seriously.
I asked question to BPCL, Why should not we migrate from BPCL to HP?
Let me know the genuine problem? What the responsibility of AREA FIELD OFFICER? For whom is he work?
I am awaiting your reply.
Thanking you
yours
M Khandekar

consumer No.43037 of Bharat gas, in the name of Naresh Padvekar,
address : 201/A; Matoshre Aptt. Virar East
Booking date 19/09/2009
it was confirmed on booking time that ther was no shortage and i am likely to get refill cylinder withine four to five days.but till date refill cylinder not delivered. since last one and half year ther is average delay of eight to ten days. in the first place booking will not be given if your last cylinder is delivered has not completed 20 days,their phones are always engaged, you are very lucky if you get it within ten minutes time. on phone you will not get responsible reply, they will not hear your problen, after stero type reply your phone will be disconnected.despite demand you will not be given access to managerial staff
kindly help.

Bharat Gas Complaints - non delivery of cylinder My consumer No 4308 in delhi I have booked for cylinder on Ref. No 360802 on[protected]

sir/madam
i booked cylinder on net vide bookong no.388687 on 16/11/2009
i have not recieved it till date

My Consumer No. 25540
Address: R. Narasimhan
No.l 102/4, 4th Cross,
santhosh Nagar, Attur Main Road, Opp. Akashya Nursing Home
Yelahanka New Town, Bangalore - 560 106
Mob: [protected] / [protected]

I have booked the cylinder on 28th Nov 2009, they told it will come within 3 days, till date i have not received the Cylinder. I alreday sent my Change of adress by Regd. Post. But they have not acknowledge my regd. post.
Please look into the matter and do the needul

Thanking you

17.12.2009 we have bookked lpg gas our consumer number is 55047 with sri balaji agency -madurai

Dear Sir/Madam,

I had booked my gas on 11.01.2010 to M/s. Varsha Enterprises, Saheed Nagar, Bhubaneswar, Orissa. More than 15 days have gone and even after the continous follow-ups the cylinder is not delivered to me till date i.e. 27.01.2010. Only they are answering me that today it will be delivered. I can not know when this today will come.

Consumer No. : 12070
Booking No. : 309 dtd. 11.01.2010

S.K. Das
84, Jharpara,
BBSR-6

Dear sir,
I am a user of bharat gas, but my dealer is never supplying the cylinder on time.I had booked the cylinder on 7/01/10 &today is 27/01/10 , even after giving him a reminder 3 times ie on 22/01/10 ,24/01/10 ,&25/01/10. this is the case everytime not once or twice.Kindly help me out of this situation.
CONSUMER NUMBER- MG13573
DISTRIBUTOR CODE - 571846
DIST ADDRESS - MAMTA GAS SERVICE, 494 HINDNAGAR , KANPUR ROAD , LUCKNOW

The LPG gas cylinder that i have booked on 14/jan/2010 is not deleivered yet.
I have again booked it twice..
details:-
no.->G2515
name->mukesh gupta
adress->124/6a, west azad nagar, delhi-51
(behind community centre)
phone->[protected]
distributor->ARORA GAS AGENCY

To
Concerned Authority,
Bharat Gas Agency,

I want to draw your attention towards the fact that I got my gas booked on February 04, 2010 with the following gas agency:

Friends Gas Service
4 - B, Bharat Nagar, New Friends Colony,
New Delhi - 110065.

Today is February 19, 2010, 9.00 PM, that is, after FIFTEEN DAYS from the date of booking, Gas Cylinder is Not Delivered by the above agency. Would YOU PLEASE LET ME KNOW WHEN I WILL RECEIVE THE GAS CYLINDER? My Cosumer Number and Address are as follows:

Consumer No. 2966

Anwar Ali,
C - 296, Shaheen Bagh, Near Tayyab Masjid,
New Delhi - 110025.

Thanking You

Prof. Anwar Ali

I am having Bharat gas connection consumer no. 14625, consumer name Ipsita mohanty. The agency of Bharat Gas with whom i am having connection is Shri krishna Agency Bangalore and the propritor of the agency is Mr. Dinesh.
Everytime when i book cylinder for refill, i do not get cylinder for 8-10 days and ihave to wait. When i spoke to Mr. Dinesh on his cell phone no. [protected] asking the status of delivery, he was rude in replying and showed does damn care attitude.
Seems like these guys are living in Monopoly market.
I expect promt service for essential goods and refilling of cylinder immediately.
Hirendra
Bangalore

I had booked my gas on 23/04/2010 to M/s. Gajraula Gas Service; Bhaja Restaurant; Gajraula. Even after the continous follow-ups the cylinder is not delivered to me.

Consumer No. : 21488
Booking Date . : 23.04.2010

Rakesh Ralen
C/O Sh. Chaman Singh
Kavi Nagar Dr. Pasel Wali Gali
Gajroula ( U.P)
[protected]

my rg no-5021 kusum yadav, govind nagar hansari jhansi, and i dnt recive lpg sylender my booking is on 24 june booking no is -24

Bharat Gas — NON DELIVERY GAS

MY GAS NO 17949 AND MY DISTIBUTER IS M D ENTERPRISES I HAD BOOKED ON 1/7/2010 BUT TODAY IS DATED 22/7/2010 I DON T HAVE RECIVED MY GAS CYLINDER

dear sir,
i am the cutomer of old town.my consumer number is 33581, booking no is 323, i had booked the cylinder on 27. 7 .10, even now i have not receive the cylinder,i am reminding them everyday by ph. but not received any positive reply. i am in big problem. may be tomorrow i will b unale to cook 2morrow due to lack of coocking gas., pls do something as an emergency.
thank u

Bharat Gas — non delivery of cylinder

SMS booked Gas No 1195 on 2nd August & recevied sussesful statement on the same day But Even cylinder not delivered till 26th august Pl verfy it and take action as little as possible

Dear Sir /Madam,

I booked the cylinder through ebaratgas.com.

Reference No: 3333540 Booked on :18-Sep-2010 1

Site says it delivered on : D 20-Sep-2010

Attached: Screen Shot.

Till now I have not received Cylinder. Looks like some kind of fraud is happening.

When I called my distributor they said they will deliver it tomorrow. In my fast experiences tomorrow never comes for my distributor.

P.Karthikeyan
Email:[protected]@hotmail.com

Sir/Madam
Subject: No delivery of Cylinder

Gas Connection No. 1905959

We had booked a gas cylinder on 25/09/2010 from Bharat Gas (Sachin Gas Agency) located at Lajpat Nagar, New Delhi but every day I call in the office. They say it will be delivered today & now one week passed. We have not received any Cylinder till date.

We request you to kindly look into the matter urgently, since for about one week, we are buying food from hotel.

Best Regards

(Akhilesh Singh)
[protected]@yahoo.co.in
Mob No.[protected]

To
The Ombudsman, B.P.C.L.
LPG Business Unit
Bharat Petroleum Corporation Limited,
Bharat Bhavan II,
5th Floor4 & 6 Currimbhoy Road, Ballard Estate,
Mumbai - 400001

Sub:Torturing, threatening&harassing to customer


Sir,

I am Mr B.S.Maity a consumer of BPCL of M/S-ANNAPURNA ENTERPRISES JALESWAR, BALASORE. Having distributor code no-441714.Sir fact is that your distributor is not interest to book before 21 days.After 21 days (if it is booked) they are not supplying it even after ten days.There is no proper home supply system.
Your distributor giving priority domestic connection.Most of the gas cylinder are supplying to West Bengal, Which is nearer to Jaleswar.Without consumer no most of the cylinder are used by same of the shopkeeper unauthorized.
Sir I communicate to your sales area manager Mr.NIshant Kumar he said but he does not respond to my complain.

Therefore I request you to investigate the matter and to take necessary action.
Yours Faithfully,
BHABANI SANKAR MAITY
At-station bazaar Po-Jaleswar
Dist-Balasore State-Odisha
Pin-756032
Ph-[protected]
con.no-8185

This is the case with me also. I phoned Bharat Gas agent on 15-10-10 to request for cylinder refill. I have still not received the gas cylinder. When I told them that I want to apply for a second cylinder since more than a year has passed for my gas connection, they told me that bookings for second cylinder are closed. This is grossly unfair. I have not come across any news regard strike in Bharat Gas.

S. D'sa

I BOOKED FOR THE REFILL OF THE GAS CYLINDER.MORE THAN 15 DAYS. MY CUNSUMER NO IS 20068. AGENCY NAME ALOKE GAS AGENCY . BHARAT GAS. PLEASE DO THE NEED FUL

THANKS
RAJESH KUMAR
[protected]

get refil sylender conection number;16893
please refil cylender on time

sir,
my name is rajkumar mittal. my connection no is 14805. i belong to fatehabad [har.] my home adress is ... ratia chungi house no. 536 i have booked my gas cyilender on 11/11/2010.
dealers cant deliver the cyilender till 20/11/2010
my mobile no. is [protected]
plz take suitable action
thnks

non delivery of gas cylender.

Sir,
My connection No is 16904 with M/S Vora Gas Enterprises, Rudrapur(Ph No [protected], [protected]).I had booked gas cylinder on 7/11/2010, but till today the delivery thereof has not been made, despite repeated telephonic requests made by me.Behaviour of the communicating staff is quite deplorable and embarassing.Every booking has to meet the same fate.Please correct the state of affairs thereat and help me to have the long before booked gas cylinder at the earliest.
My mobile No is [protected]

Dear Sir,
I am a consumar of Bharat Gas Bilaspur vide Consumer no 018996 at Bilaspur . I have bookked refilling of gas cylinder on 31.10.2010 vide booking no.12011 but till date they have not supplied the cylinder ever after several reminder over telephone.

K.K.Chowdhury
Bilaspur

Dear sir
My self Ajit Kumar samal am a consumer of B.P.C.L. having consumer no. 15806 under distributer M/S Devi Gas of distributer code 441860 of Jajpur road, Orissa. I booked my reffil gas on 12th of january 2011, but till date i am not getting my gas.For your kind information I have alredy lunched a complain to B.P.C.L. against this matter. After my complain to B.P.C.L. I got two phone calls on monday 7th of february, one from your costumer relation manager mr. P.K. Ray and another from authority of M/S Devi gas.Mr. P.K. Ray discuss with me about my problem and assure me that devi gas give the gas on the same day., but the devi gas authority told me that they could not give me any gas and told that they are make all papers to change my connection to another distributer without any prier notice to me.I have recorded the voice of all discussion with mr. P.K. Ray and the authority of Devi gas in my phone.
so I want a phone call on my cell number from any senier manager of B.P.C.L. (not from Mr. P.K. Ray)to discuss about my problem immediately before 10th of february, otherwise I go to the consumer forum and to the unrable court against B.P.C.L. about this matter.


Therefore I request at your highness to kindly consider about my problem and solve it immediately to the best of my satisfication, for which act of yours I'll be obliged
Yours Faithfully
Ajit Kumar Samal
Cons. no. 15806
Cell no. [protected]

I HAD BOOKED FOR THE REFILLING OF LPG CYLINDER CONSUMER NO.-SG6096 ON DATED[protected] IN THE NAME OF JITENDRA SINGH FROM SAHKARI GAS SERVICE GONDA(UP),BUT TODAY[protected] THERE IS NOT ANY RESPONSE.

Ref :Bharat Gas Booking no. 8711 (Vishwanath Develkar )

We have not received cylinder from booking of 15 days i.e. our booking is on 25.02.11 and our family member is big and we gave letter also for that purpose. now our both cylinder was empty and we are suffering from 5 days. we purchased food from outside. When we contact the distributors they told you have to wait 5 days more. So please give the feedback What have to do

I AM A CENTRAL GOVT.EMPLOYEE.MY GAS CONSUMER NO IS- 9029.MY DISTRIBUTER NAME IS-"JAI HIND GAS SERVICES",176,G.T ROAD,MAHESH,SRIRAMPUR,HOOGHLY.
I HAVE BOOKED THE CYLINDER ON 07 JUNE 2011,SO FAR DISTRIBUTER ARE NOT DELIVER THE CYLINDER.TODAY (11/06/2011) I HAVE CALLED THE DISTRIBUTER ,DISTRIBUTER TOLD ME IT WILL TAKE 26 DAYS TO DELIVER THE CYLINDER.I HAVE A SINGLE CYLINDER CONNECTION.HOW CAN I MANAGE AT HOME.MY CYLINDER IS ALREADY EMPTY YESTERDAY.I HAVE LISTEN SOMEBODY THAT I CAN GET THE CYLINDER IN BLACK MARKET AFTER PAYING THE RS.550/-.
PLEASE,DO SOMETHING, AS EARLY AS POSSIBLE OF DELIVER THE CYLINDER.

I have booked my cylender on 14th January, 2012 at Amardeep Gas Service, G.M.S. Road, Dehradun and have not yet received any cylender after many verbal request. It is requested to kindly supply the cylender at the earliest My GAS REC No. 5136 Add : Vivek Vihar, Pocket 1, G.M.S. Road, Dehradun.

To
The Ombudsman
LPG Business Unit
Bharat Petroleum Corporation Ltd
Plot 31 Prince Ghulam Md. Shah Rd
Golf Grenn
Kolkata-700001

Dear Sir

Sub: Unspecified reason for barred services w.r.t delivery of Cylinder.

I Biswanath Sen a Senior Citizen with consumer no. 1942 under City Gas Jamshedpur, Jharkhand has been told that my a/c has been blocked since August 2012. I was told to submit KYC form along with application which i did on september 7th 2012 but since then my agency is not able to help me out in any way and not addressing my problem. I am your customer since 1991 which is almost 22 years but this kind of service was never experienced or expected at your part. Kindly look into the matter and please inform me accordingly.I am facing problems due to this and not keeping well also to follow it up on regular basis, on humanitarian ground i request your to consider my issue and resolve it as soon as possible.

Thanking You,

Regards
Biswanath Sen
HNo.11 Suprabhat Housing Society,
Baridih, Birsa Nagar Zone-10,
Near City Public School and Bharat Gas Godown
Pin 831017, Jamshedpur, Jharkhand
MB:[protected]

I have booked the refill on friday morning i.e 24th October 2014 vide booking reference number[protected]. On 31st October, 2014 ; I have received a message from the company stating that delivery of my refill has done on the same day i e 31st october 2014. But till today i have not the cylinder and no delievry has been made to our address. In our colony delievry of 26 october has been made but delivery of 24th october's 2014 has not been made to us.


Agency- S S Enterprises
Cons No-5460

Mushtaq ali
H no. 210, machhariya, naubasta, kanpur.
I am a consumer of Aryan Gas Agency. My consumer no. is 40512330. I have booked a cylinder on 14 Jan 15 vide booking no.[protected]. Cylinder had been not delivered till date.
When I enquired to agency, he said me to collect it from agency.
I am 60 yrs old a senior citizen and retired from Indian Air Force. It is very difficult for me to collect the cylinder from agency.
Please look into the matter and do needful for me.
I will be thankful to Bharat Gas Aency.

I mrs. Vidya wati booked a cyllinder on 14.3.2015 but till date it has not been delivered even by making so many calls to M/s Santoshi Gas Service Shakur Pur Delhi. My consumer No. is 776. Please advose me what to do.

Please do the needful & oblidge.

Mrs. Vidya wati
31, Vasudha Enclave,
Pitam Pura,
Delhi-110034.

10.04.2015 M.No. [protected]

I had done the booking on 20th May 2015. The booking no. is[protected].
The delivery is not done yet. No body is picking the phone, neither the gas agency nor the Indian Oil Customer care.

Please help and make the delivery done.


With regards,
Saroj Sahoo

The agency did not change name transfer

I am hari, I want to change gas connection to my father name. I was submitted following document. but they want LEGAL HEIR CERTIFICATE. 1. Rotary public certificate. 2. NOC 3. Ration card 4. Voter ID

REFUND OF SUBSIDY

JYOTI DISTRIBUTORS YARI RD ANDHERI (WEST) MUMBAI 400061 BILL DT 3/1/15 IN NAME OF HLBHATIA CONSUMER NO-JG-10606 PAID RS 725.50 ALREADY LINKED WITH ADHAR AND BANK ACCONT SO FAR PRICE DIFFERENCE NOT YET RECEIVED WHY? PLEASE ADVISE