Bharat Petroleum [BPCL] Complaints & Reviews

Domestic LPG — Cancellation of booking

My Consumer No. 602465
Booking No. 7
Booked on 13.11.2008

Because of some family wedding I was not at home from 10.12.2008 to 12.12.2008 (2.00 pm)
Because o[censored]ncertain delivery date and time, I could not presume the delivery date.
on enquirey on 14 and 15.12.2008 I was informed that the delivery could not be made becasuse my flat was not open on 11.12.2008. and my booking has been canceled and I have to book for the gas again which I had to do so on 16.12.2008.

My present gas cylinder will last for a week at the most consideringthe Winter Season. I was given to understand that supply against the fresh booking will take around 20-25 days.

How shall I carry on.

Please aslo confirm whether the position taken by your dealer (Quick Gas, Uttarpara, Bhadrakali) is correct and appropriate.

I also requested him to diliver the cylinder to me at his godown so that I shall carry the same at my cost. But he declined.

Can I request you to intervan in the matter so that I do not have to suffer for want of LPG

Thanks

Bharat gas get large amount of new connection and compulsary get gasstove the amount is 5140, but i dont want stove. Already i complained on 21/02/12. my complaint no is 40025556. distributors not responsed. please slove the problem immediately.
Distributors Nane: Ramalakshmi
Address : Bharat agencies,
shencottai 627809

From,
S. vadivarasan
s/o sundaram
117, sithivinayagar kovil st,
vallam 627817
shencottai tk

sir, i am living in rettanai, Villupuram district, Tamil Nadu, request how to apply a new gas agency in our village? how to prepare the supporting documents ? please make help to immediately and my phone no [protected]====== regards ---

SIR, the facts stated above are true so necessary action should be taken.

Bharat Gas — Delayed in cylinder delivery

Dear Sir,

We are having LPG connection Consumer No: 29576 with The Neelam Gas enterprises, Shop No. E-389, MCF-5703, Sanjay Colony, Sector-23-24 Main Road, Faridabad-121005. We are getting the supply regularly from the distributor. But this month we booked on 19 January 2008. But till date we don’t get the delivery. If we contact them they says that they will send in day or two. Every time there respond like this.

Please look into the matter and do necessary.

Thanking you

Leela Ram
[protected]
leela.[protected]@paulwurth.com

Bharat Gas — delay in delivery of Cylinders

As i am the customers of Bharat Gas at Nallasopara (W), I have registered for 2 gas cylinders for each month, but their is always delays in delivery, i dont know why it is show. intially they use to book the cylinder after 15days, and at know they say that the duration period of booking is extened to 21 days, i wanted to know whether this is true from their site or not. black marketing of the clyinder are done in huge ways, if want to purchase in black than you have to pay Rs. 550 for per clyinder.

kindly take the matter into consideration.


With Regards
Arvind Gupta

Bharat Gas — delay of cylinder

R/Sir, Iam consumer of Bhupindera gas agency, Sirsa (Haryana) no. 20118. I book my gas on 5 feb.09. Agency owner don't supply the gas cylender till date, but he supply many consumer those book their cylender on 09 feb.09. pls. action againest agency owner. with thanks.
Krishan Kumar c/o Arya Kiryana Store
chattargarh Patti, Sirsa. Mob.[protected]

I have a single gas cylinder. When the cylinder got over I asked the refill. The resopnse was very bad and Customer service rudely replied and said will deliver in 5 to 6 days. We will see if we can deviler it in 2 to 3 days. Then what the person will eat for 5 to 6 days. If he had a single cylinder. And they are not providing the second cylinder.

Bharat Gas — delay on delivary of cylinder

r/sir,
booked for refill on 16.03.2009 and the no which i got was 7246 and was said to get the cylinder after 15 days, till now from last 3 days i am regularly calling them and asking for the status and geeting the reply that they are sending today, and we have to keep some or the other person at home to receave the cylinder as it should not go back, now we are frustaded and and are really upset from the service which we are getting, getting their ph. no itself is a tough job and after getting the no after 20-40 redial they pick the phone this is again a frustating task to logde a complaint. my consumer no is 18581, and my dealer is
Ranjana Gas Agency, Chhaoni, Nagpur-440013, ph no are 2592608, 2591150

no proper response

sir
VERI PUAR SERVISE BHARTA GAS
A.UTTAM NAGAR

Bharat Gas — Delay in Cylinder delivery

It has been 20 days since i have booked the cylinder. They have been delaying without giving right reason. I never these problems with other Distributors. Customer service at Manav Bharat Distributor is worst.

Delayed in cylinder delivery
Dear Sir,

We are having LPG connection Consumer No: SGS-1455, and SGS-1079 with The SURYA GAS SERVIECE, SIPRI BAZAR JHANSI. we had booked on 24 june 2009. But till date we don’t get the delivery. If we contact them they says that they will send in day or two. Every time there respond like this.

Please look into the matter and do necessary.

Thanking you

RAMESH kumar
[protected]
[protected]@gmail.com
and
Ramesh prasad
[protected]

Bharat Gas — gas booked from 10 days but cylinder not received

as according to bharat gas they donot have cylinder in stock

Dear Sir,

My consumer no: 9149 booked the gas for refilling on 31/09/2009 till date i have note received the cylinder.

Please advise.

Regards

This Gas Agency sell gas cylinder on Black basis and actual consumer who book the cylinder do not get on scheldule given to them. Pls do something in this regard.

dear sir,
my bharat gas costumer no is 210 & bharat gas card no is 1543552 hi.
mine 09/10/2009 ko gas entry kraya tha jo ki today Dt. 25/10/2009 tak deliver nhi kiya gya hi.

name - narendra goswami
Address : Rly colony ward no-05
city : Nainpur
Distt. : mandla
State : MP
Pin : 481776
Mob : [protected]

Bharat Gas — delay of cylinder delivery

Dear sir/Madam,

We are facing problem in delivery of cylinder. Agency people of ashoka gas in jaipur said that the cylinder will be delivered in 45 days as they are getting cfylinder from Bharat gas late.They said maal nahi aa raha compay se.

Plz suggest do we have the rights to log the complaint against the bharat gas company or agency.

Regds
Hargovind

the bharat gas service is the horrible service in the india pls seeee to it blooody people bulll shet

Bharat Gas — not got yet refill cylinder after 10 days booking

Dear Sir,
I have not received the Household LPG gas even after 10 days from the booking. This happens from last three bookings. This complaint is all over in our colony. The gas agency is not responding even after various oral complaints. I request you to Please do
Address
Ram Chander Saini
744, Urban Estate-II
hisar haryana
[protected]

My connection no is 8514 at Mangalam Gas Agency Makarpura Road,
above Geeta Khaman Baroda 390010. His hpone no is[protected].

He sends some person for checking and after some times again stops delivery
of cylinder on the pretext that oay Rs 40 and get the connection checked. Checking
was done three months ago and now again he has stopper delivering the cylinder.

Our friend has Indane connection and no such things are happening. Please arrange
to help me change my connection to some reliable agency and who has some ethics
on dealings. If not then tell me how do I go about this??????????????

Also I understand that one can change the company of gas supply please tell
me the procedure..

Regards,

RD Verma
33 Green Park Socity
Makarpura Road,
Baroda 390010
Mobile [protected]

Hi , As i have booked my Bharat Gas cylinder on 2 Jan 2010 and yet no delivery is ther.my consumer number is 36686 and the Agency is laxmi gas Agency,Borivali east,near Welcome Hotel Please do the need ful

I had registered a refill of Bharat Gas cylinder on 5th Feb'10. At the time we were informed that it would take atleast 10 days for the refill. Today after 18 days when we called to find out why the cylinder was yet no delivered,we got a rude tone message from the lady on phone that the delivery man had visited our house on Sunday evening & found it closed,hence we have to go to their shop & collect the cylinder.
My complaint is that previously we had been informed by those same people that no delivery would be done on Sundays & public holidays,then how would we know that they were going to deliver the cylinder on a Sunday evening.
Kindly look into this matter.
Bharat gas agency name :- Shree Maruti Bharat Gas Service,Adarsh Colony lane No.6,Plot no.4,Tingare Nagar,Pune, Maharashtra.

Hi,

Its more than 25 days i have booked for the cylinder. They said it will be delivered in 10-12 days.I haven't received the same.Everytime i call them they will say 3 days more.... They are very rude to the customer.
I dont know how much effective this compliant would but hopping for a positive response from your end.
Name: Naveeda Almas
Agency: Bharat Gas (Mahalakshmi Enterprises)
Consumer Number: 54834

Regards,
Navida Almas

i had filed an official complaint to do servicing of my burner due to carbon formation. one employee named RAO mobile no.[protected] turned up. he did servicing and asked me for RS 600/- as charges. i agreed to pay and asked for the bill. he said it is his personal visit and no bill can be given by him. i insisted on the bill as he was in uniform and he agreed to be paid Rs 300/- that was given to him by me...
but, since that day no gas delivery is taking place in my houise. i have booked cylinder almost 5 times in past 2 months stilll no delivery. this is a sad state of affairs.

i urge senior officials of Bharat Gas to monitor such occurance and give suitable punishments such employees...

respected sir...
I have not received the Household LPG gas even after 10 days from the booking. This happens from last three bookings. This complaint is all over in our area. The gas agency is not responding even after various oral complaints. I request you to Please do
Address

Dipak.J.Parmar
64, vallbhanagar, nr, bhavani nagar
amraiwadi, ab'd-26

Delay in delivery of cylinder

Dear sir,

On 31st August 2012 I booked a cylinder on Bharat Gas Agency, 86 Tilak path, Indore. Consumer No. 30663, Refill Booking No.20373 they told to deliver within 10 days, but when i called today again, they replied that you have not booked any cylinder. We are facing more problems.What I am doing.Plese sir take any action against this firm.

Thanks & Regards
Abhijeet Roy

hi my name is barney, I just came across your post on Bharat Gas...I was just wondering have you received the Cylinder?

Dear Sir,
Kindly refer our online booking ID Ref.[protected] dtd. 18.12.2014. Today we got a message that cylinder was delivered on 30.12.2014, but we are yet to receive our cylinder. How it is possible?
Since last three four months your distributor has been troubling us like anything. We received one mail from your distributor on 29.12.2014 (Refer trailing mail) which was beyond my understanding. Only God knows what kind of service you are providing to your customer.
You are once again requested to provide the point wise clarifications:
A) Our area PIN no: 530046 comes under which Bharat Gas Agency?
B) Also provide:
1) The procedure to transfer the gas connection.
2) Contact no. of your Gas Agency as both no. given in gas book is not working.

Sir the reason given by your agency for not delivering the Gas Cylinder is not at all appropriate. This type of casual approach to your customers is not at all acceptable from a company like Bharat Gas.
If I am unable to get service of Bharat Gas in city like Visakhapatnam, then services of Bharat Gas is really questionable. It is the responsibility of Bharat Gas to provide cylinder at right price and at right time to their loyal customer like us.
It was advised by your agency to transfer the connection to Indane Gas and the cylinder which is to be delivered today is last cylinder which you are supplying, is not at all practical.
Please note I have to first surrender both the cylinders and the Regulator to Bharat gas then your agency will provide the transfer letter and with the same I have to apply for Indane Gas.
Whole process will take minimum 1-2 months subject to availability of the connection. Will your agency provide any alternative for the transient phase as this is your wish to transfer the connection?
We want delivery (booking ID Ref.[protected] dtd. 18.12.2014) of our cylinder in time, or any permanent solution by evening or I will lodge a complain in Consumer Forum.

Regards,
Lokesh Jha
M-[protected]

Dear Sir,

Re: Consumer No.64688339
Order No.[protected] dated 16.01.2015 11:59 am
Order No.1296710 dated 16.01.2015 (as appearing in Bharat Gas computer data)

I have booked for LPG cylinder on 16.01.2015 at 11:59 am.by phone through Bharat Gas android application. My order No.[protected]. However, I have not received the Cylinder from my Distributor as on 18.01.2015. While checking with Pending List of Distributor, I found that consumers who have booked on 17.01.2015 is listed and my name is not appearing in the pending list.

Kindly check the same with the Distributor and advice reason for the same.

Regards

VIJAYKUMAR R. AMIN

I am Md. Ajiz, R/o of H.no.- 158/159, Gali no.-7, Sainik Enclave sec-2, Mohan Garden, new delhi-110059. I am a costumer of Yogendra gas which is situated in najafgarh and my consumer no.[protected], i have booked my cylinder on[protected]. but there is no cylinder has delievered at my home. i have also comlaint on customer care which has complaint no. is 501529 on date[protected] but they didn't take action i am very harassed about them. so i am request you please take action as soon as possible...

thank king you.

Md. Ajiz

Mob.-[protected]

Add.- H.no.- 158/159, Gali no.-7, Sainik Enclave sec-2, Mohan Garden, new delhi-110059

Registration of aadhar card/ bank no for direct befit

Dear sir In local news paper " register with LPG distributors, aadhar/ Bank no for direct befit" . But the distributor says they have not receive-form. (Ie in Coimbatore, Tamil Nadu) Request please clarify,

Bharat Gas — Delayed refill cylinder delivery

Dear Sir/ Madam

I have booked for a refill cylinder on 27th April 2009, Still today the Gas Agency dealer has not delivered the refill cylinder . This being summer holidays for the schools all my sisters and their family have come home and we don't have cooking gas to cook.
This happens every time we book the gas and also the agents speak harshly when we call them to ask on the status.

Details of booking done is given below :
Consumer No : 30885
Date of booking : 27th April 2009
booking No Given - 9069
Gas Agency : Sai Mangala, Heggana Main Road, Peenya, Bangalore -

My mobile number is [protected].

Bharat Gas — delayed delivery of refills

Dear Sir

370600 14.2 Kg Cylinder [protected] 1

365703 14.2 Kg Cylinder [protected] 1

These were my previous booling details. But the cylinders not yet delivered. both of my refills are empty.
There is some technical problems in Bharat Gas website, not accepting is complaints/ queries

kindly do the needful & oblige

regards
vasanth

same thing happening here in chennai

Bharat Gas — Delayed delivery of refill cylinders

Is there any use of giiving a complaint in blog. The distributor of gas cylinder doesn't care for anyone. then what is the use of posting a complaint here.

Bharat Gas — dely for refill cylinder delivery

dear sir.

delay gas refill cylender & very poor service very lot of time passed in booking ,very late delviery.in customer end,

prem gas service sector 10,
raj nagar ,ghaziabad(U.P.)

ph:[protected]

Bharat Gas — delaying in refilling of gas cylinder

i had Booked for the refilling of LPG cylinder on dt. 24/05/2010 but yet today on30.05.2010 there is not any response and nobody ready talk to us from the distributor of bharat gas "pratap jyoti" from delhi and distributor code is113580. and i have applied from web and i attached the status of my request online. my consumer i.d. is 02938.but still pending and no response till now. please do helpfull.

Bharat Gas — delay delivery

I WILL BOOK MY CYLINDER ON 8 TH NOVEMBER 2010 AT NET BOOKING THE GAS WAS DELAY AFTER 15 DAYS OF BOOKING MY GAS IS BARATH GAS DEALER IS GR BARATH GAS MY BOOKING REFERANCE NO IS 4276857 08-Nov-2010 1 C 22-Nov-2010 PLEASE TAKE THE NECESSORY STEP AND SENT TO MY MAIL ID

Bharat Gas — to delay gas delivery

complaint against:-DURGA GAS AGENCY(BHARAT GAS),
MODEL TOWN,ROHTAK-HARYANA

MY NAME IS SUDESH KUMARI MY DURGA GAS CONSUMER NO IS DG1929.
MENE ROHTAK ME MODEL TOWN ME DURGA GAS AGENCY ME 2 BAAR GAS BOOK[protected] OR[protected] KO BOOK KARIE THI,JO AB TAK HAMARE PAS[protected]TAK NAHI PHUCHI,BAR-2 PHONE KARNE PER BHI UNHONE YE HI JAWAB DIYA KI GAS KAL AA JAIGI LAKIN 25 DIN BITNE PER BHI UNHONE GAS NAHI DI AAP SE KIRPA HAI KI IS KA SAMADHAN JALDI KARE

sudesh kumari gupta
182,sec-1,huda,rohtak
contact no-[protected],[protected]

Bharat Gas — Delay in refill cylinder

There is drastic delay in supply of refilled cylinders of virar region in Thane dist by the Anita Gas agencies VIrar (west). Pl take necessary action .

Bharat Gas — Delay in delivery

DEar sir ,

Myself jaibir adhana bookd a gas on deted 7.6.12. and till now I have not recicved my gas everyday I call to bharat gas but they told we are sending . my cylinder empty on datd 15.6.12 I take gas in black in 1000 rs. then I runing my kitchen every time they delay the gas.Pl. do need full


My connection no 7558
name Jaibir Adhana

Add. singh colony Gali no 7

Rudrapur
Bharat gas Ph. No.[protected]
My Mo. [protected]

Bharat Gas — delay booking of refill cylender

i have a costumer of rajeshwar gas agency,they told me that they can only take my refill cylender booking after 45 days,is it a rule of booking for refill cylender?

Dear Sir


My gas code no 6502 and my cell number [protected] already i have booked online gas, but till the date almost 6 days passed delivery is not done, request pls inform the staus

Bharat LPG gas — non- delivery of lpg gas

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE LPG GAS-CYLINDER TO ITS CONSUMER WITHIN 15 DAYS OF BOOKING.
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 15/04/2009 CONSUMER NO-8008
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 07/05/2009

Bharat Gas — NON DELIVERY OF LPG.

KINDLY TAKE CONSIDERATION REGARDING DELIVERY OF DOMESTIC GAS

NAME OF CONSUMER: PARAS NATH SINGH
ADDRESS : BHATWALIYA, NATH NAGAR, PIPAL KE PER SE UTTAR DUSARI GALI.
DISTT- DEORIA

CONSUMER NO. : DG8374
DATE OF BOOKING :[protected]

NAME OF GAS AGENCY:
DEORIA GAS SERVICE
6/57, MADAN MOHAN MALVIYA ROAD, DEORIA (U.P.)

I had Booked for the refilling of LPG cylinder consumer no.DG-12212 BILL NO-251071 in the name of OM PRAKASH VERMA on dt. 23/02/2012 but till today on 15/03/2012 I have not recieved the cylinder yet.

Hello friend, i faced the same issue in the same bunk yesterday. I have lodged a compliant to Bharat Petroleum. Please find below link where you can lodge a compliant.
http://www.bharatpetroleum.com/bpclfeedback/frmfeedback.aspx

hi,
i have been visiting bharat petrol pump at churchgate, mumbai near jazz by the bay, i dont understand its almost 4 time the petrol pump attendents simply refuses to fill petrol sayin they dont have change of 500/- so they cant fill petrol worth 200/- and they are busy filling petrol to car owner who fill petrol above 1000/- wats happening to them i am standing there for al most 3-5 min and no response from them
they simply stand ignoring you its shameful for BPCL you should take action agains this, i am for sure NEVER gonna visit BP ever no matter what may come and make sure my message goes to all other ppl around

Bharat Petroleum — Petrol filling

This morning I went to BPCL outlets to refill my bike. I asked to fill for 500/- but when I left the gas pump I observed that my pertol reading showing below one marking which usually shows full marking on filling of 500/-.

This petrol pump used wrong meter and cheating peoples.

Sir
Subject : correct of "opt out subsidy "

I have a gas connection with customer no 9479 with Amar Jwala Gas Service, 463 A, Mumfordganj, Allahabad, a distrubutor of Bharat Gas service. last four days back we installed bhart gas app in my smartphone due to our Prime Minister shri Narander modi digital India compain unfortunately lack of app knowledge we put the options, "opt out subsidy " kindly request you please correct the options "Yes" in my connection no 9479 because I am unemployed person we are not surrender LPG subsidy. Kindly update and correct in future my subsidy transfer in my bank account.

Regards
Santosh Kumar Pandey
Consumer no 9479
284 Mumford Ganj Allahabad 211002

my consume no is 19150.

mu complaint is that of not getting the gas . i have booked the gas on march 26, and it is not delivered yet. after two months i go and take the gas.
but the office is in one place and the godown is in another place.for th eautoriksha it cost 90 ruppees.so please take necessary steps for this.

I am staying at tirupur, laxminagar area. I have taken home gas connection from sri gowri durga Gas agency, tirupur. Consumer no. is : 68746. befor 20 days i have book the gas Till date i haven't received the same. When i contacted their office, they told me that today their person came for delivery. but till date they will not send any delivery. teel first how much time you need for delivery

my consumer no. is 2273

I was booked for cylinder on 14/09/09. Till date I have not received cylinder. I was contacted my gas agency M/s PADMAVATHY GAS AGENCY located at Camp Road, Chennai-73, they told the delivery man is not available and I will go and take the delivery in their outside place at Medavakkam. From the last week after so many times of conversation they replied every day today you get dellivery definitely. Finally still today I have not received. Today also the agency staff told and given one dellivery man cell number. I was contacted him he told me to deliver the cyllinder within one hour. After one hour I was not received again contacted him he told to deliver the cylinder tomorrow around l2 " noon. If there any possiblility to transfer the agency in our area of medavakkm. Kindly do the needful. Last week I am waiting in my house only for more than three consecutive days.

Sir.. Iam from NIZAMABD (A.P.) here we are booked gas on[protected] after then the Bharat Gas Distributors (JAYASREEGAS AGENCY) they are not giving GAS on the given (1 week after booked) period . plz check it out sir.. they are not given the GAS till this day... means[protected] plz.... help me sir..

I am phasing lot of problem in booking & delivery & behabiour of staff & owner.

i have two selender of bharat gas but here i face many problem for taking new selender when one finished here no confirm home dilivery one day i walking whole day for new refling but in last i come back barang my time is totaly waist.here no any rule

Rashmi gas agency(Bharat gas agency) — non delivery of cylinder

Hi,

This complain is against rashmi gas agency(dealer of bharat gas agency).Worst gas agency i have ever seen in my life.They don't deliver the gas cylinder.If they deliver eitheir it would be leeked or late.Even they don't pick up the phone.I don't understand how can some one be so craeless.They can't mange the gas agency.I also saw the complains against the gas gaency so many times.But no actions.I am going to change this connection.I am very new to bangalore,but not new to india.because bharat gas agency is famous for all these activity.Nothing new in this situation.Even there are so many complains against it but even then also bharat gas agency have the licence.what is the use of consumer forum then.Had they ever check this.But this is my genuine advice to all the indian plz don't take bharat gas agency connection.You will be cry.worst service provider.they dont have the rights to run the agency.Plaese people those who dont want the headache leave this connection.I am the experienced one.
If some body check these complain plz cancel the licence of bharat gas agency and save country from all these type of people.