Bharat Petroleum [BPCL] Complaints & Reviews

Consumer No.10515
Booking No. 1806


SIR

I BOOKED FOR A REFILL OF LPG ON 09.11.2009 AT SAGAR GAS AGENCY, BANSWARA (RAJASTHAN) MY CONS NO IS 10515, HAS NOT BEEN DELIVERED TILL TODAY CAN YOUR DEPARTMENT HELP ME TO SEND THE REFILL ASAP ITS BEEN BOOKED ON LINE ALSO.

Refill Cylinder not delivered - Rashmi Gas Agency Sub Agent (Mr. Hemant) - Bangalore -Hoskote.
Consumer No: 34215
My last gas was delivered 1 1/2 months ago and had to wait 15 days to lapse until I am allowed to book the gas again, and another 20 days since the last gas was booked, the Hoskote gas agent only promises to supply the Gas cylinder the following day but when the next day comes he says the load has not come (this is going on for more than 1 week) . My house cooking is now done on a kerosine stove, and we have slipped back into dark ages.
It is rumored that gas is sold in black by Rashmi Gas agency and its sub agency but I do not have the proof. However the way the sub agency at Hoskote does business give strong crediblity to the rumour. I am not given a receipt for the gas cylinder. I do not get door delivery. Bharat Petroleum Corporation Limited - LPG Business Unit, I appeal to you on behalf of hundreds of affected consumers - fix this problem. I am now considering moving to another supplier Indane or HP ...

Dear Sir/ Madam,

My consumer No. is 30987 .

My last gas was delivered 3 1/2 months ago and several times I went for booking the gas at Bharat Gas agency, Hoskote. But the distributor always closes his distribution centre. It is very difficult to book the gas in Bharat Gas Agency. All of our neighbours enjoying with good service giving by other gas agencies. I appeal to you on behalf of hundred of affected consumers - fix this problem. We are not getting the refiled cylinder in time. This is not a one time problem.

Please give the solution for this problem

HI Concerns,

I was booked cylinder for last month, but they not yet delivered and saying that next week next week... like that.. I dont know to whom I have to complaint regarding to take seriouly action.
Please help on this.

Q17. Is it mandatory for the distributor to give “Home Delivery” of refill cylinders? In case refill cylinder is collected from the showroom/godown what is the rebate given by the distributor on the refill?

The normal mode of delivery of LPG cylinders by the distributors to the consumers is home delivery only.
There is no additional charge for home delivery.
However, under special circumstances like riots, curfews strikes etc., oil companies may authorize in writing selected dealers to resort to ‘Cash and Carry’ supply on optional and temporary basis till normalcy is restored. In such cases, customers will be entitled to a rebate of Rs.8/- per refill.


In case its HP gas
Log on to HP site and log a complain
http://jihaan.hpcl.co.in/booking/Default.aspx

Dear Sir/Madam,

I am Manas Ranjan Bhuyan a consumer of Bharat Gas bag to state that
Though I have registered my gas connection on 18th Aug 2006, vide consumer no AI8826 / SV.No & Date: 7779/Dt.18/8/06 /Anushka Indane /Nerul/Navi-Mumbai
Which was later transferred to Sai Shubham Gas Service / Shop No-13, Anand Nagar, SaiBaba Vihar Complex, GhodBunder Road, Thane-W Vide my current Consumer No-14660 till now I am struggling to obtain my second cylinder, without it I am finding it difficult to manage my family comprises of 5 members including my small baby & old parents

I bag to state that please help us to obtain one-second cylinder at the earliest & oblige

Thanking you

Manas Ranjan Bhuyan
Consumer No-14660
H-No-B/303, ShriShrusti,
RamMandir Road,
SaiNagar, Ghod Bunder Road,
Thane-W, Pin-400601, MH
Mobile: [protected]

Dear Sir/Madam,

I am Manas Ranjan Bhuyan a consumer of Bharat Gas bag to state that
Though I have registered my gas connection on 18th Aug 2006, vide consumer no AI8826 / SV.No & Date: 7779/Dt.18/8/06 /Anushka Indane /Nerul/Navi-Mumbai
Which was later transferred to Sai Shubham Gas Service / Shop No-13, Anand Nagar, SaiBaba Vihar Complex, GhodBunder Road, Thane-W Vide my current Consumer No-14660 till now I am struggling to obtain my second cylinder, without it I am finding it difficult to manage my family comprises of 5 members including my small baby & old parents

I bag to state that please help us to obtain one-second cylinder at the earliest & oblige

Thanking you

Manas Ranjan Bhuyan
Consumer No-14660
H-No-B/303, ShriShrusti,
RamMandir Road,
SaiNagar, Ghod Bunder Road,
Thane-W, Pin-400601, MH
Mobile: [protected]

Dear Sir/Madam,
i booked gas at 28 June they told as they delivered gas at three days but they not give delivered, when i call them they tell every time today gas will delivered . sir ten (10) days are left but they not responding. the agency name Sai Shubham Gas Service / Shop No-13, Anand Nagar, SaiBaba Vihar Complex, GhodBunder Road, Thane-W Vide my current Consumer No-7066 till now I am struggling to obtain my second cylinder, without it I am finding it difficult to manage my family comprises of 7 members

Thanking you
vishal rangavkar
[protected]

Sir,
My cosumer no-719 my distributor name is Laxmi Enterprises plot no-N-5/541 Nayapalli Bhubaneswar-751015but the said distributor always harash me . I hv booked my gas on23/11/2009 and my booking no is 5524 . But till today they hv not supply the gas to me . after enqury they have said carelessly to me that wait the gas will reach you soon. sir plz help me in this regards.I am waiting your valuable reply.
Thanking you sir
Yours,
Biranchinarayan Mishra

Dear Officer,

Your Distributor name is Kalavati Distributor, Bolinj, Virar- West, your service is very poor, everytime we are suffering, and there worker is very roodly answering to customer, if we ask to them for cylinder everytime they replied if you want cylinder then you come and bring a cylinder, otherwise you will get a cylinder after 5 or 6 days, please you ask me how can this is possible, because I have only one cylinder, so kindly look into the matter and take a against action kalavati Distributor.

Kindly take strictly action on this & inform to everyone to Co-operate to all in good manner.

Rgds
Sunita

The staff will never give the regidtratioin no while booking the gas. Thery are simply say that the supply of gas will be issued in ten days.. So far such promise is not fulfilled. And unecessarily delying with a report no gas clyenders are not supplied suffficiently. . when I visited to their office on 13thof Oct, they simply says that your booking is now registered opnly in 29th Oct, and will get suppy in three or four days. today . Again I have visite to your agent today 14th Oct, they entered my register no.as on 29th Sep. and told me you will get til;l one or two days.. am very confused about your Distributers in Salaiyur.I feel they are doing some doing some illegal busness. please advice for the satification of consumer suport.. Are advise me what I can further in this regard?

Even we are also calling, NO RESPONSE...

MY NAME IS DEEPAK BHATU CHAVAN OUR CONNECTION NO. IS 43438 IN CHITRA GAS AGENCY MY LOGIN ID PASS WORD LOSS P/S SEND MY EMAIL ID NEW PASS WARD

PLS RESOLVE MY PROBLEM.

My consumer no. is C 57173 booked last 10 days back but I am not
getting gas adn refered there and there delivery points of Khora last 3 days
by Tempoo suppliers of Chitra gas agencies, Noida U.P. I am a lady and
waiting whole day in line without having any food myself and my 4 kids are also hungry at my room.If anything happened to me, The whole responsibility of my kids will be borne by gas supplying agency.

services are very poor as per my experience.

Keshwa Ram
[protected]

Dear Chitra distributor,

My name is satish and connection no is 6411 ...please be ensure to supply the gas today that is on 28.12.2010. If it not get suplly today ...then i will take some legal action against you in consumer court...

for further information please contact undersinged..

Regards
satish devshali
[protected]

My consumer no is 49593.. I have booked my gas through SMS 10 days before.. Nobody is available on landline nos.. starting morning till evening there numbers rings as busy.. Even if sometimes ring goes, either they don't pick or they cut the connection. Even delivery person was openly saying there is huge line of booking your number will turn up after a week and now when I am calling his number, he has switched off the phone. They are doing big harassment to us. I lived in sec-52 noida.

I think I need to personally visit them for this

Regards
Shanti Sharma

Hi My consumer number is 58058. I agree wid complaint of Shanti Sharma.. I booked a cylinder on 14th dec through sms. No Cylinder was delivered for 15 days . Not even a single number has been answered by Chitra Gas Agency. TOday i booked a new Cylinder thriugh sms. It has been booked on someone else name. Now again m calling since morning but no one is picking up the calls. They think people are fool. I have Indane Gas Agency in sec 56 vey nearby to our house. Planning to change the provider so.

Plz concerned person look into the matter.

Regards
Shveta Jain

Hi ..!!

My consumer no is c37941, I'm trying to call to Chitra Gas services sec - 55 from past one month and now I'm very much irritated for there services. No body is picking up the phone calls & after booking Cylinder through SMS I have not received any response or cylinder...??
Nobody is available on landline nos.. starting morning till evening there numbers rings but nobody is picking up the phone and all the time no. is busy.. Even if sometimes ring goes, either they don't pick or they cut the connection.

service is very poor ...???? and now if i can not get any response I'll go to consumer court.


Regards,
Abha Sharma

Call is never picked up by Chitra Gas Agency Executives for the refill booking.We are tired of trying the numbers n no. of times.How can all lines be busy all the time.It has been observed at the personal visit to the agency that the phones are hung-up and calls are not taken.It becomes a big trouble for the customers to approach the Agency on phone

VERY BAD SERVICE TO DELIVER THE GAS AT KHORA COLONY..
I BOOK MY GAS ON 5TH APRIL.. AS PER COMMITMENT I RECD IT ON 8TH APRIL.. STILL I HAVE NOT GOT THIS.. NOT ONLY ME. MINIMUM 50 PERSON STAND IN QUES.. NOT GOT HE GAS LAST 15 DAYS

YOUR CARGO PERSON NAME PRAKASH HAVE MOBILE NO- [protected].. SOLD THE GAS TO BLACKER IN FRONT OF PUBLIC.. PER PERSON TAKE 3 TO 4 GAS BY FORCEFULLY.

PUBLIC CAN'T COMPLANE THIS BECAUSE BLACKER HAVE MORE POWERFULL THAN PUBLIC.

Hello;

We booked the cylinder for cons ID 3537 which has not been delivered since 22nd Aug 2011. We
requested for the same twice or thrice but the delivery of the
cylinder has not yet been made. Its a request please do make the
delivery as soon as possible.

Regards

Kripal Bisht

MY NAME IS H BALAKRISHNAN MY CONSUMER NO. IS 15806 IN CHITRA BHARAT GAS AGENCY MY LOGIN ID PASS WORD IS LOST . PL SEND IT TO [protected]@yahoo.com

cfhfjgkhkjlkl;kl;k

If someone from BHARAT GAS is reading this post, please take some strict action against these guys (Chitra gas agency). What they really think...they are the most occupied persons in the world and every other is free enough to call them through out the day and these foolish guys are even not answering the calls.
If they can not pick the phone of their customer, can anyone tell me what all they are doing in office. Just chatting and *******.

Thanks,
Manoj

Chitra Gas Agency is good for nothing. You have to call for days and if you are lucky then they can pick up the call. If you are luckier they answer your call or they disconnect. These agency must be terminated and all employees must be fired with jail of one year as they are taking salary for free. After calling for few days they pick up the call and asked me that Gas cylinder will be delivered on 30th Apr but not received it even after a week.

सेवा में
चित्रा गैस सर्विस
वितरक भारत पेट्रोलिय नॉएडा सेक्टर-55
विषय-२८-१२-२०१४ को बुकिंग नंबर ३१६९७९८६८ से बुक किया गया गैस आजतक मुहय्या नहीं होने के सम्बन्ध में |
महाशय,
I BEG TO SAY THAT YOU HAVE NOT DELIVERED MY GASS CILENDER YET NOW DATE 03/01/2015 .I HAVE NOT GIVEN ANY GASS CILENDAR TILL 10TH MONTH AFTER.I WAS NOT INFORMED BY MY HOUSEWIFE WHEN SHE TURN THE REFILL CILENDER. SO NOW MY BOTH GASS CILENDAR IS BLANK.YOU ARE NOT DELIVER ME CILENDER TILL SEVEN DAYS AFTER .THIS IS VERY WRONG THING.
IF YOU CONTINUE SO LATE LATE DELIVERY AFTER THIS COMPLAINT IT HAPPENS A SERIOUS CRIMINAL OFFENCE.
KINDLY DELIVER IT VERY SOON.
THANK YOU
YOURS
AJAY KUMAR
CO, NO, -17257
HOUSE NO.- 233 PAWAN VIHAR KODA COLONY
MOBILE-[protected]

सेवा में
वितरक भारत पेट्रोलियम
चित्रा गैस सर्विस नॉएडा सेक्टर-55
विषय-दिनाक-२८-१à¥...⇄ को co no-१७२५७ में गैस बूक किया गया जिसका बुकिंग न०३१६९७९८६८ है |लेकिन आजतक हमें गैस नहीं दिया गया |आपका शिकायत का मोबाइल न०९७१११५५११६ हमेशा बंद रहता है||
महाशय
सविनय निवेदन है कि मै ०३-०१-२०१५ को आपके सेक्टर-५५ के ऑफिस में भी जाकर शिकायत करने की कोशिस की लेकिन आपका कोई अधिकारी हमारी शिकायत नहीं सूना |इसलिए हारकर मै कंप्लें पोर्टल के माध्यम से अपना दर्द सुनाया |लेकिन इसके वावजूद भी हमें आजतक गैस नहीं दिया गया |दिनाक ०५-०१-२०१५ को आपके भेंडर मो० शकूर से बात हुई तो दिनाक ०६-०१-२०१५ को दे देने की बात कही गई |लेकिन अबतक गैस का कुछ अता पता नहीं है|
यह स्पलायर के द्वारा किया गया गैरकानूनी प्रयास है|पहले भी आपलोग की साथ हमें काफी यद्दोजहद करना पड़ा ही लेकिन अबतक आपके आचरण में कोई बदलाव नहीं दिखा|हालाकि गैस की मेरी स्पलाई काफी सुधर गई थी|लेकिन दुबारा आपका प्रयास उस तरफ इशारा कर रहा है|कृपा कर इस जल्द सुधारने की कोशिस करे|


YOURS
AJAY KUMAR
CO, NO, -17257
HOUSE NO.- 233 PAWAN VIHAR KODA COLONY
MOBILE-[protected]
email-ajay.[protected]@gmail.com
दिनाक -०७-०१-२०१५

सेवा में
वितरक भारत पेट्रोलियम
चित्रा गैस सर्विस नॉएडा सेक्टर-55
विषय-दिनाक-२८-१à¥...⇄ को co no-१७२५७ में गैस बूक किया गया जिसका बुकिंग न०३१६९७९८६८ है |लेकिन आजतक हमें गैस नहीं दिया गया |आपका शिकायत का मोबाइल न०९७१११५५११६ हमेशा बंद रहता है||
महाशय
सविनय निवेदन है कि मै ०३-०१-२०१५ को आपके सेक्टर-५५ के ऑफिस में भी जाकर शिकायत करने की कोशिस की लेकिन आपका कोई अधिकारी हमारी शिकायत नहीं सूना |इसलिए हारकर मै कंप्लें पोर्टल के माध्यम से अपना दर्द सुनाया |लेकिन इसके वावजूद भी हमें आजतक गैस नहीं दिया गया |दिनाक ०५-०१-२०१५ को आपके भेंडर मो० शकूर से बात हुई तो दिनाक ०६-०१-२०१५ को दे देने की बात कही गई |लेकिन अबतक गैस का कुछ अता पता नहीं है|
यह स्पलायर के द्वारा किया गया गैरकानूनी प्रयास है|पहले भी आपलोग की साथ हमें काफी यद्दोजहद करना पड़ा ही लेकिन अबतक आपके आचरण में कोई बदलाव नहीं दिखा|हालाकि गैस की मेरी स्पलाई काफी सुधर गई थी|लेकिन दुबारा आपका प्रयास उस तरफ इशारा कर रहा है|कृपा कर इस जल्द सुधारने की कोशिस करे|


YOURS
AJAY KUMAR
CO, NO, -17257
HOUSE NO.- 233 PAWAN VIHAR KODA COLONY
MOBILE-[protected]
email-ajay.[protected]@gmail.com

Delay In Supply & Not Attending Phone

Dear Sir we Have called So Many times But Not Lift Telephone, Not responding Even Any Persons. & Supply Is Very delay max 10 to 15 days . So Kindly look In to this Matter

late delivery

i am Ravinder had book the gas for refill on 18/11/12 but still as on no gas delivery has happened

Address change from state

Hi Sir, I want to change of my Bharat Gas Connection from Bangalore to Chennai.Could you please tell me what is the procedure to change the Address for the different state

My Consumer No. is 10873 M/s Swati Bharat Gas Agency of S.N. Plaza, 100ft road, Near Laxmi Templ, Kupwad Road. Sangli. Maharashtra regret to inform you that for more than30 days no gas has been supplied to me. The gas was booked 30 days back & inspite of repeated demands I request you humbly that kindly look into the matter and pass necessary order to Agency.
Pls Replay Me.

Nandkumar.S. Awati
Nagraj Colony
100ft Road Sangli.
Maharashtra
Mob [protected]
[protected]

bad service
BHARATGAS.COM
Respected Sir


Sub.: Delay in delivery of LPG cylinder & poor service of dealer

I, Ramayan Shah consumer of Bharat LPG bearing cons. No.14776 of Nihal Gas Service, (Ph: [protected]), mayur vihar Delhi,

for booking gas cylinder I continiously try to distributer but they are not attend call & respons
continuosely we are chassing up with the distributor directely for delivering the gas.

And Bharat gas online booking is not working from many day so, please ensure that give regular service of on line booking
please help for regular and good service & attend all phone calls




Thanking you
Yours
Ramayan Shah

bad service
BHARATGAS.COM
Respected Sir


Sub.: Delay in delivery of LPG cylinder & poor service of dealer

I, kamal kohli consumer of Bharat LPG bearing cons. No.1316 of ss enterprises Gas Service, (Ph:[protected], nahru vihar Delhi,

for booking gas cylinder I continiously try to distributer but they are not attend call & respons
continuosely we are chassing up with the distributor directely for delivering the gas.

And Bharat gas online booking is not working from many day so, please ensure that give regular service of on line booking
please help for regular and good service & attend all phone calls




Thanking you
Yours
kamal kohli ([protected])

My self Parvesh Chhabra,
From NIT FARIDABAD (HARYANA)
I have facing problem about gas delivery & distributting with La flame gas agencies which is located at badkhal road NIT FARIDABAD I am regular chasing them about my cylader delivery & they are always says that you will get today from last 7 to 8 days but till time I have not recived.
Kindly advice how to proceed & take action & against them.
You can reply me on my personal email id [protected]@yahoo.co.in
Thanks.
Parvesh.

Every time we call [protected], after one or two rings the call is disconnected.This happens most of the time.
On 19thJan 2011 i called the above number atleast eleven times but failed to book for a refill.Phone no [protected] is purpetuly busy.
May i request for a refill through this mail. My consumer no is 34984.
Chander Kanta.
A - 120, Defence Colony New Delhi 110024
[protected]

hello,
first of all i would like to say that this online service is really rubbish. early on cyl would come in 4-5 days but after this service it will be taking 10 days to reach to our places.
i am also a customer of satish bharat gas agency.and i am really disappointed with their service.
if its possible kindly remove this online booking service.

Dear Satish and Company,

For 24 years when I lived in Sheikh Serai Phase I, I was your customer and took regularly two gas cylinders from your agency. Before I shifted to Dwarka, where I got piped gas, I deposited a letter dated November 22, 2007 whereby I asked that my membership No. P 23981 be cancelled, and to acknowledge receipt of the two cylinders (one full of gas, the other partial) plus the regulator which I deposited with them.

I was told by the lady staff there that I needed to get the original document in order to proceed further, but my connection is very old, in fact we got this in 1960s before we shifted from Karol Bagh, and it was transferred to Sheikh Serai in May 19, 1986. Now I cannot find any of the old documents.

I have been informed by the Piped Gas company to produce the document from Bharat Gas re cancellation of my membership, and I have not been in touch with them since 2007, nor taken any gas cylinder.

I am a senior citizen, and in poor health and cannot run around, and live very far, in Dwarka. Please could the concerned authorities in Bharat Petroleum advise me as to how to get the cancellation papers after so long at the earliest.
my email is [protected]@worldbank.org

Sir,
1. My Consumer Number is p-26181. I am a registered user of Cooking Gas with Satish & Co., Hauz Khas, New Delhi .
2. I booked for a refill gas cylinder on 7 oct'2011 . I have been calling them up every day but they have NOT supplied the same as yet ie. 15 oct, 2011 .
It is almost impossible to get them on telephone. After wasting over an hour, when I do get through, I am told it will be supplied by the evening . This has been happening for last three days .
Please help.

Thanks,

Rajesh Kumar

Nil -22 Malviya Nagar,
New Delhi -110017(Basement)

Tele [protected]

I agree with the consumer who complained about the phone not being picked up. The agency at hauz Khas deliberately ignores the incessantly ringing of both their phones on the counter. I was there for an hour and they didnt even bother to look away from their computers. When I mentioned this to their supervisor Mr. Gupta, he said that there was some problem which was being fixed. He asked me to call him at 7 p.m. to followup on a complaint. As I feared, when I called at 7 no one picked up the phone. It means that we have to run time and time again to Hauz Khas where there is no parking space, and made to sit down as "Sir is busy in meetings". Bharat Gas, please wake up. I suggest you post a senior official there to take care of what is an essential commodity to us Delhi-ites.

I agree to most of the complaints made by the consumers above and I am suffering at the hands of M/s. Satish & Company.

Sumeet Attri
Malviya Nagar

Dear sir,

I had booked the LPG cylinder two and half months before but as of now the agency who has a competent authority distributor in karaikal M/s chitra agency Ph.No.[protected], 222012 not supplied the cylinder and saying that while asking today we will going to deliver. Further I had registered in Bharat gas web site my ref, no. is 400156 and the same web site have complaint option but the option said after regester the complain as "your complaint is un able to delivered". I was quite vague on that how I could take up this mater further.

Sir/ Madam,

I have booked for gas on[protected] at GOVIND Gas Agency koratty, KERALA-680308(c.no-13722). Still not delever the gas from the Agency. We did not have gas even 4 ONAM festival.Moreover, I HAVE APPLIED 4 a extra cylinder, but yet not get.So please do the neeedful.

[protected]
KORATTY, KERALA-680308

With due respect i want to say that i am a consumer of your gas agency
. Skandha Bharat Gas, 14, V.K.R Street, Pollachi, 235635. My consumer number is
1251 by the name of mr.k.Balaji. I have booked a gas cylinder for the
delivery on dated 21/06/2014. But they neither send me any delivery at
time nor give me satisfactory answer about that. I have tried many time
on phone for delivery but they answer that today your delivery will be
send to you but they didn’t sent. I am in very much trouble. Tell me is
this type of attitude is appropriate with the customer?i got my last cylinder before two months from now..?
every time they do like this only... how can i cook for my family..?

Please draw your kind attention in this matter. I will be thankful to you

please help me thankyou

dear sir/madam
i had booked for refill of lpg cylender to vishwanath gas agency saraimeer azamgarh U.P india
Till today i didnt get my cylender

I had booked cylinder 12 days ago and i was told that it would be delivered in one week.(i.e. it was booked on 22nd or 23rd dec 2009) and delivery was assured on 29th, but till date i have not received it, then i went to depot holder in patiala where i have account with grewal gas agency, they took money and gave receipt and said as no person is available you can take delivery from our people standing behind our office.I went there to take delivery and and there people said that there is no stock of cylinders and why are they giving receipts, and you will get delivery next day morning. I am widow lady and also heart patient and have limited source of income, how can they make fool of people like this, they are taking money and they don, t even know how much receipts they are issuing and how much stock is left with them. I request senior officer of their depot to take strong action against them. how poor service it is? on one side they say (banaiye khana- parosiye pyaar), is this line fit for bharat gas, when you are not able to assure delivery after taking money, and how can you take money and not even deliver cylinder.

Bharat Gas — Non Delivery of Gas after booking of 13 days

I had booked Gas cylinder on 18/02/2010 from Bharat Gas Agent - Biri Gas Service Sonipat (Haryana)with booking no. 79821 but till today they have delivered the gas cylinder. Since last week they are promising that they will gas cylinder today. There behvaiour is also very rude. They said wherever you wanna complaint please complaint. Jab hamari marzi hogi, cylinder pahucha denge..
Regards,
Naveen

its very much common happening with the bonafide lpg users. agent selling lpg cylinders in black market in bulk at a high price. daily i see the three wheelers loaded with gas cylinders ( domestic ) supplied to factories and restaurant. i will try to upload video on u tube how this nexus works

Bharat Gas — Refusal of new Connection by Distributor

Hello,

We have recently moved to Vile Parle (E) and we approached Bharat Gas distributor in Vile Parle (E), Rahul Gas for a new connection.

The owner of the distributorship Mr. M. P. Chaudhari asked me to purchase some other goods while applying for a new connection.

When I mentioned that I am in no need of any other products like Cooking Oil, Pressure Cooker etc and I only need a new connection, I was told that without buying anything addition a new connection wont be provided.

When I asked if this was a Bharat Gas rule, he refused to confirm this and also could not provide any notice that supported this demand.

His staff acknowledged that this was not officially needed and depends on each distributor. The Bharat Gas website also mentions that it is not mandatory to buy a cooking stove from the distributor.

Mr. Chaudhari even asked me to get a Bharat Gas official to call him if I wanted to have the connection without buying anything else from him.

I was surprised by the attitude of this distributor towards the consumer.

I am sure this is not in accordance with the way Bharat Gas wants to treat their customers.

Can you please ensure that action is taken against this distributor and we are provided a new connection?

Ashish Deshpande

Hi,
I have got a new connection recently. The distributer forced me to buy the gas stove from them and i did that because it was urgent to me. But when i visited to the website of BPCL i came to know that it was not mandatory. now i want them to accept their mistake and stop the selling the goods forcefully.
How can i do it.
Regards,
Pawan

For providing new connection the distributer is forcing to purchase gas oven from his shop which is very costly in comparision of market price. He is demanding Rs.4, 500/- for providing single cylinder connection. When he was asked to give the receipt of the total amount an excuse was given by him that for getting distributorship lot of money was spent that's why the extra money is charged. I want to know ; (1) whether it is a price rate which is approved by the company or it is just decided by the distributer and it is not mandatory to provide the receipt on the actual money which will be paid for new connection. (2) it there is any hard & first rule to purchase gas open from the distributor's shop only.


Ashis Sarkar
IIT Kanpur
[protected]

Distributor
169436 MAA NACHINDA BHARATGAS DISTRIBUTOR

Bharat Gas — Non issue of regulator

I got one connection transferred from M/S Milind gas service(code-581852) N delhi-18 on 22-08-06 to M/S Prakash bharat gas(code no-140740).Once the regulator knob got stuck and on giving extra pressure it had broken but the regulator was not replaced by Prakash bharat gas since the no. of regulator issued by previous distributor was not written on the SV issued previously.Checklist for the consumer before receiving SV is nowwhere seen which would have been confirmed.My consumer no. is 6199.

Prakash Bharat Gas Service gzb

Dear Sir,

Your telephone operator in gas agency they have no manner how to talk Customer. They misbehave with me. I have booked my syliender and enquired him they pick my phone and misbehvad with me and cut the phone. Some of your employees have developed a wrong habit and misbehaviour with the the customer of Prakash Bharat Gas Service wich amounts to be a major misconduct. The Syilender deliver men (Satish) supply the syliender want to complain that most of the all month They provide us min 3 to 4 Kg shortage of Gas in cylinder. Please do some thing in my Fever. sir i am a booking bharat gas cylendra on line date 5-1-2011 and deliver date[protected] . pls sir chake this complant...

PRAKASH BHARAT GAS 23 NAVEEN PARK SAHIBABAD GZB

Dear Sir,

Your telephone operator in gas agency they have no manner how to talk Customer. They misbehave with me. I have booked my syliender and enquired him they pick my phone and misbehvad with me and cut the phone. Some of your employees have developed a wrong habit and misbehaviour with the the customer of Prakash Bharat Gas Service wich amounts to be a major misconduct. The Syilender deliver men (Satish) supply the syliender want to complain that most of the all month They provide us min 3 to 4 Kg shortage of Gas in cylinder. Please do some thing in my Fever. sir i am a booking bharat gas cylendra on line date 5-1-2011 and deliver date[protected] . pls sir chake this complant...

Bharat Gas — non replacement of regulator

my regulator's knob supplied with LPG gas connection is broken and Gas agency is asking me to take new regulator for Rs 250/- .As per my opinion it should be replaced free of cost as it has fallen accidentally and broken.

dear Sir,
My Customer No 1906483 in Spurthy gas agency -indane gas distributor at alwal (Secunderabad) Hyderabad .My problem whenever I call for booking always phone busy, the Ph NOs also I am giving
which I am trying [protected], [protected] secondly my residence is also far from this gas agency, The situation is pathetic without gas at home ; dont know how long to wait. even 1 hrs also without this critical product is difficult .so kindly check my case and take action .
drsanjay
[protected]

Bharat Gas — Not giving additional cylinder

Hi,

My name is srividhya v and my consumer number is ME 49322. I am a customer of Mahalakshmi Enterprises, Banaglore. For the past 3 monhts i am requesting for getting an additional cylinder because i have only one cylinder. They are not taking my request at all. I am keep on calling them and meeting them but they are saying to come after 1 month, 15days, 1 week etc. They are not registering my request even. Today (3-dec-2008) i called them in the morning, they said that talk to manager at 11 am, he will come by that time. I called by 12, and still he has not come to office. Is this the way Manager is doing his job? What the hail they are doing? Is this the way they entertain customers?

My name is bhupinder kumar v and my consumer number is 11275. I am a customer of PUNSUP GAS AMRIK SINGH RAOD BATHINDA. For the past 1 YEAR i am requesting for getting an additional cylinder because i have only one cylinder. They are not taking my request at all. I am keep on calling them and meeting them but they are saying to come after 1 month, 15days, 1 week etc. they said that talk to manager at 11 am, he will come by that time. I called by 12, and still he has not come to office. Is this the way Manager(Mr jindal) is doing his job? What the hail they are doing? Is this the way they entertain customers?

Not giving extra cylinder.
Dear sir,

My name is Hitesh Bhatt, leaving at daman. I having the gas connection of the company named "Bharat Gas" (Customer no.: 18898), purchased from C.P. Gas services at Khariwad, nani daman. At the time of purchase (July 2008) the gas agency had commited to give me the second cylinder connection (Extra bottle) after six month from date of purchase. After six month, nine month they are replying the same. Before few days I inquire for the same againg but there is no positive responce from their side and reply will be contact if any progress kindly confirm it is problem from agency end or company end.


Thanks,
Hitesh Bhatt

My name is Mahernosh Dadiba Damania staying at Ahmedabad and Daman. I was surprise to receive you
email stating that I have applied for new Bharat Gas connection with C. P. Gas Services, Daman and my wait list no. is 359137 on[protected].

As a matter of fact I have gas connection with the above agency in the name of my late father Mr. Dadiba Sorabji Damania and I have requested to transfer the same in may name i.e. Mahernosh Dadiba Damania from my late father Dadiba Sorabji Damania. In the month of October I have submitted all the required documents with requisition fees and I was told that transfer will take a month or so and the gas agency will inform about the same. However I did not receive any communication from you but communication about application for new Bharat Gas Connection. I would like to know as to who has applied for new gas connection in my name fictitiously. As I have gas already has connection question of applying for new connection does not arise.

Please note that any action taken on fictitious application will be at your costs and consequences.

Hope to hear from you soon.

Mahernosh Dadiba Damania
B/5, Mantrana Society,
Near Passport Office,
Opp. Jahanvi Restaurant,
Dr. Radhakrishna Marg,
Ahmedabad - 380 015
(Email ID : [protected]@hotmail.com)