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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Apr 7, 2026
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Bharat Petroleum [BPCL] reviews & complaints page 273

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D
Deepak Nandanwar
from Pune, Maharashtra
Sep 4, 2009
Resolved
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Dear,

As per my understanding cylinder delivery should not be charged extra, & by any ways if it is chargeable it should be added to the cylinder cost. This has come to my notice that for past 5 months the delivery person is asking us Rs.10 extra for the delivery of the cylinder stating that it has to be paid to them. When checking the same with the agency they are unaware & not ready to discuss the same further. I would like to know what can be done in this case.


Regards.
Aug 14, 2020
Complaint marked as Resolved 
HI Concerns,

I was booked cylinder for last month, but they not yet delivered and saying that next week next week... like that.. I dont know to whom I have to complaint regarding to take seriouly action.
Please help on this.
Q17. Is it mandatory for the distributor to give “Home Delivery” of refill cylinders? In case refill cylinder is collected from the showroom/godown what is the rebate given by the distributor on the refill?

The normal mode of delivery of LPG cylinders by the distributors to the consumers is home delivery only.
There is no additional charge for home delivery.
However, under special circumstances like riots, curfews strikes etc., oil companies may authorize in writing selected dealers to resort to ‘Cash and Carry’ supply on optional and temporary basis till normalcy is restored. In such cases, customers will be entitled to a rebate of Rs.8/- per refill.


In case its HP gas
Log on to HP site and log a complain
http://jihaan.hpcl.co.in/booking/Default.aspx
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    P
    pravin gawali
    from Chennai, Tamil Nadu
    Sep 2, 2009
    Resolved
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    DISTRIBUTORS CODE 371873.KALYAN AGENCY NAME MANISHA GAS AGENCY.OUR COUSUMER NO IS 34628.INSIPTE OF GIVING NOS SO MANY TIMES FROM 5 YRS .THE DISTRUDUTORS ARE NOT READY TO GIVE US EXTRA CYLINDER .WE HAVE ONE CYLINDER .I HAVING SMALL KIDS IN HOUSE WE SUFFER LOTS OF PROBLEM DUE TO ONE CYLINDER..


    PLS DO THE NEEDFUL IN URGANT BASIS
    Aug 14, 2020
    Complaint marked as Resolved 
    Dear Sir/Madam,

    I am Manas Ranjan Bhuyan a consumer of Bharat Gas bag to state that
    Though I have registered my gas connection on 18th Aug 2006, vide consumer no AI8826 / SV.No & Date: 7779/Dt.18/8/06 /Anushka Indane /Nerul/Navi-Mumbai
    Which was later transferred to Sai Shubham Gas Service / Shop No-13, Anand Nagar, SaiBaba Vihar Complex, GhodBunder Road, Thane-W Vide my current Consumer No-14660 till now I am struggling to obtain my second cylinder, without it I am finding it difficult to manage my family comprises of 5 members including my small baby & old parents

    I bag to state that please help us to obtain one-second cylinder at the earliest & oblige

    Thanking you

    Manas Ranjan Bhuyan
    Consumer No-14660
    H-No-B/303, ShriShrusti,
    RamMandir Road,
    SaiNagar, Ghod Bunder Road,
    Thane-W, Pin-400601, MH
    Mobile: [protected]
    Dear Sir/Madam,

    I am Manas Ranjan Bhuyan a consumer of Bharat Gas bag to state that
    Though I have registered my gas connection on 18th Aug 2006, vide consumer no AI8826 / SV.No & Date: 7779/Dt.18/8/06 /Anushka Indane /Nerul/Navi-Mumbai
    Which was later transferred to Sai Shubham Gas Service / Shop No-13, Anand Nagar, SaiBaba Vihar Complex, GhodBunder Road, Thane-W Vide my current Consumer No-14660 till now I am struggling to obtain my second cylinder, without it I am finding it difficult to manage my family comprises of 5 members including my small baby & old parents

    I bag to state that please help us to obtain one-second cylinder at the earliest & oblige

    Thanking you

    Manas Ranjan Bhuyan
    Consumer No-14660
    H-No-B/303, ShriShrusti,
    RamMandir Road,
    SaiNagar, Ghod Bunder Road,
    Thane-W, Pin-400601, MH
    Mobile: [protected]
    Dear Sir/Madam,
    i booked gas at 28 June they told as they delivered gas at three days but they not give delivered, when i call them they tell every time today gas will delivered . sir ten (10) days are left but they not responding. the agency name Sai Shubham Gas Service / Shop No-13, Anand Nagar, SaiBaba Vihar Complex, GhodBunder Road, Thane-W Vide my current Consumer No-7066 till now I am struggling to obtain my second cylinder, without it I am finding it difficult to manage my family comprises of 7 members

    Thanking you
    vishal rangavkar
    [protected]
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      syed akthar hussain
      from Bengaluru, Karnataka
      Sep 1, 2009
      Resolved
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      intially it was told us, that after booking is done, the 3rd day Cylinder will be delivered , after 2weeks also there is no delivery of the cylinder, whereas the other companies like HP,Indane are giving very good service, and delivering the cylinder withing 3 to 5 days, i have even heard that people of Bharat gas are selling the cylinders to commercial in black rates which were meant to given be the residential purpose..., this company is making huge money by selling to the commercial purpose...
      Aug 14, 2020
      Complaint marked as Resolved 
      Sir,
      My cosumer no-719 my distributor name is Laxmi Enterprises plot no-N-5/541 Nayapalli Bhubaneswar-751015but the said distributor always harash me . I hv booked my gas on23/11/2009 and my booking no is 5524 . But till today they hv not supply the gas to me . after enqury they have said carelessly to me that wait the gas will reach you soon. sir plz help me in this regards.I am waiting your valuable reply.
      Thanking you sir
      Yours,
      Biranchinarayan Mishra
      Dear Officer,

      Your Distributor name is Kalavati Distributor, Bolinj, Virar- West, your service is very poor, everytime we are suffering, and there worker is very roodly answering to customer, if we ask to them for cylinder everytime they replied if you want cylinder then you come and bring a cylinder, otherwise you will get a cylinder after 5 or 6 days, please you ask me how can this is possible, because I have only one cylinder, so kindly look into the matter and take a against action kalavati Distributor.

      Kindly take strictly action on this & inform to everyone to Co-operate to all in good manner.

      Rgds
      Sunita
      The staff will never give the regidtratioin no while booking the gas. Thery are simply say that the supply of gas will be issued in ten days.. So far such promise is not fulfilled. And unecessarily delying with a report no gas clyenders are not supplied suffficiently. . when I visited to their office on 13thof Oct, they simply says that your booking is now registered opnly in 29th Oct, and will get suppy in three or four days. today . Again I have visite to your agent today 14th Oct, they entered my register no.as on 29th Sep. and told me you will get til;l one or two days.. am very confused about your Distributers in Salaiyur.I feel they are doing some doing some illegal busness. please advice for the satification of consumer suport.. Are advise me what I can further in this regard?
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        O
        ops10611
        from New Delhi, Delhi
        Aug 31, 2009
        Resolved
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        MY NAME IS OM PRAKASH OUR CONNECTION NO. IS C32494 IN CHITRA GAS AGENCY.I AM TRYING CALL SATURDAY(29-AUG-09) BUT NO BODY ATEND THE CALL FOR GAS BOOKING,

        PLS RESOLVE MY PROBLEM.
        Aug 13, 2020
        Complaint marked as Resolved 
        Even we are also calling, NO RESPONSE...
        MY NAME IS DEEPAK BHATU CHAVAN OUR CONNECTION NO. IS 43438 IN CHITRA GAS AGENCY MY LOGIN ID PASS WORD LOSS P/S SEND MY EMAIL ID NEW PASS WARD

        PLS RESOLVE MY PROBLEM.
        My consumer no. is C 57173 booked last 10 days back but I am not
        getting gas adn refered there and there delivery points of Khora last 3 days
        by Tempoo suppliers of Chitra gas agencies, Noida U.P. I am a lady and
        waiting whole day in line without having any food myself and my 4 kids are also hungry at my room.If anything happened to me, The whole responsibility of my kids will be borne by gas supplying agency.
        services are very poor as per my experience.

        Keshwa Ram
        [protected]
        Dear Chitra distributor,

        My name is satish and connection no is 6411 ...please be ensure to supply the gas today that is on 28.12.2010. If it not get suplly today ...then i will take some legal action against you in consumer court...

        for further information please contact undersinged..

        Regards
        satish devshali
        [protected]
        My consumer no is 49593.. I have booked my gas through SMS 10 days before.. Nobody is available on landline nos.. starting morning till evening there numbers rings as busy.. Even if sometimes ring goes, either they don't pick or they cut the connection. Even delivery person was openly saying there is huge line of booking your number will turn up after a week and now when I am calling his number, he has switched off the phone. They are doing big harassment to us. I lived in sec-52 noida.

        I think I need to personally visit them for this

        Regards
        Shanti Sharma
        Hi My consumer number is 58058. I agree wid complaint of Shanti Sharma.. I booked a cylinder on 14th dec through sms. No Cylinder was delivered for 15 days . Not even a single number has been answered by Chitra Gas Agency. TOday i booked a new Cylinder thriugh sms. It has been booked on someone else name. Now again m calling since morning but no one is picking up the calls. They think people are fool. I have Indane Gas Agency in sec 56 vey nearby to our house. Planning to change the provider so.

        Plz concerned person look into the matter.

        Regards
        Shveta Jain
        Hi ..!!

        My consumer no is c37941, I'm trying to call to Chitra Gas services sec - 55 from past one month and now I'm very much irritated for there services. No body is picking up the phone calls & after booking Cylinder through SMS I have not received any response or cylinder...??
        Nobody is available on landline nos.. starting morning till evening there numbers rings but nobody is picking up the phone and all the time no. is busy.. Even if sometimes ring goes, either they don't pick or they cut the connection.

        service is very poor ...???? and now if i can not get any response I'll go to consumer court.


        Regards,
        Abha Sharma
        Call is never picked up by Chitra Gas Agency Executives for the refill booking.We are tired of trying the numbers n no. of times.How can all lines be busy all the time.It has been observed at the personal visit to the agency that the phones are hung-up and calls are not taken.It becomes a big trouble for the customers to approach the Agency on phone
        VERY BAD SERVICE TO DELIVER THE GAS AT KHORA COLONY..
        I BOOK MY GAS ON 5TH APRIL.. AS PER COMMITMENT I RECD IT ON 8TH APRIL.. STILL I HAVE NOT GOT THIS.. NOT ONLY ME. MINIMUM 50 PERSON STAND IN QUES.. NOT GOT HE GAS LAST 15 DAYS

        YOUR CARGO PERSON NAME PRAKASH HAVE MOBILE NO- [protected].. SOLD THE GAS TO BLACKER IN FRONT OF PUBLIC.. PER PERSON TAKE 3 TO 4 GAS BY FORCEFULLY.

        PUBLIC CAN'T COMPLANE THIS BECAUSE BLACKER HAVE MORE POWERFULL THAN PUBLIC.
        Hello;

        We booked the cylinder for cons ID 3537 which has not been delivered since 22nd Aug 2011. We
        requested for the same twice or thrice but the delivery of the
        cylinder has not yet been made. Its a request please do make the
        delivery as soon as possible.

        Regards

        Kripal Bisht
        MY NAME IS H BALAKRISHNAN MY CONSUMER NO. IS 15806 IN CHITRA BHARAT GAS AGENCY MY LOGIN ID PASS WORD IS LOST . PL SEND IT TO [protected]@yahoo.com
        cfhfjgkhkjlkl;kl;k
        If someone from BHARAT GAS is reading this post, please take some strict action against these guys (Chitra gas agency). What they really think...they are the most occupied persons in the world and every other is free enough to call them through out the day and these foolish guys are even not answering the calls.
        If they can not pick the phone of their customer, can anyone tell me what all they are doing in office. Just chatting and *******.

        Thanks,
        Manoj
        Chitra Gas Agency is good for nothing. You have to call for days and if you are lucky then they can pick up the call. If you are luckier they answer your call or they disconnect. These agency must be terminated and all employees must be fired with jail of one year as they are taking salary for free. After calling for few days they pick up the call and asked me that Gas cylinder will be delivered on 30th Apr but not received it even after a week.
        सेवा में
        चित्रा गैस सर्विस
        वितरक भारत पेट्रोलिय नॉएडा सेक्टर-55
        विषय-२८-१२-२०१४ को बुकिंग नंबर ३१६९७९८६८ से बुक किया गया गैस आजतक मुहय्या नहीं होने के सम्बन्ध में |
        महाशय,
        I BEG TO SAY THAT YOU HAVE NOT DELIVERED MY GASS CILENDER YET NOW DATE 03/01/2015 .I HAVE NOT GIVEN ANY GASS CILENDAR TILL 10TH MONTH AFTER.I WAS NOT INFORMED BY MY HOUSEWIFE WHEN SHE TURN THE REFILL CILENDER. SO NOW MY BOTH GASS CILENDAR IS BLANK.YOU ARE NOT DELIVER ME CILENDER TILL SEVEN DAYS AFTER .THIS IS VERY WRONG THING.
        IF YOU CONTINUE SO LATE LATE DELIVERY AFTER THIS COMPLAINT IT HAPPENS A SERIOUS CRIMINAL OFFENCE.
        KINDLY DELIVER IT VERY SOON.
        THANK YOU
        YOURS
        AJAY KUMAR
        CO, NO, -17257
        HOUSE NO.- 233 PAWAN VIHAR KODA COLONY
        MOBILE-[protected]
        सेवा में
        वितरक भारत पेट्रोलियम
        चित्रा गैस सर्विस नॉएडा सेक्टर-55
        विषय-दिनाक-२८-१à¥... को co no-१७२५७ में गैस बूक किया गया जिसका बुकिंग न०३१६९७९८६८ है |लेकिन आजतक हमें गैस नहीं दिया गया |आपका शिकायत का मोबाइल न०९७१११५५११६ हमेशा बंद रहता है||
        महाशय
        सविनय निवेदन है कि मै ०३-०१-२०१५ को आपके सेक्टर-५५ के ऑफिस में भी जाकर शिकायत करने की कोशिस की लेकिन आपका कोई अधिकारी हमारी शिकायत नहीं सूना |इसलिए हारकर मै कंप्लें पोर्टल के माध्यम से अपना दर्द सुनाया |लेकिन इसके वावजूद भी हमें आजतक गैस नहीं दिया गया |दिनाक ०५-०१-२०१५ को आपके भेंडर मो० शकूर से बात हुई तो दिनाक ०६-०१-२०१५ को दे देने की बात कही गई |लेकिन अबतक गैस का कुछ अता पता नहीं है|
        यह स्पलायर के द्वारा किया गया गैरकानूनी प्रयास है|पहले भी आपलोग की साथ हमें काफी यद्दोजहद करना पड़ा ही लेकिन अबतक आपके आचरण में कोई बदलाव नहीं दिखा|हालाकि गैस की मेरी स्पलाई काफी सुधर गई थी|लेकिन दुबारा आपका प्रयास उस तरफ इशारा कर रहा है|कृपा कर इस जल्द सुधारने की कोशिस करे|


        YOURS
        AJAY KUMAR
        CO, NO, -17257
        HOUSE NO.- 233 PAWAN VIHAR KODA COLONY
        MOBILE-[protected]
        email-ajay.[protected]@gmail.com
        दिनाक -०७-०१-२०१५
        सेवा में
        वितरक भारत पेट्रोलियम
        चित्रा गैस सर्विस नॉएडा सेक्टर-55
        विषय-दिनाक-२८-१à¥... को co no-१७२५७ में गैस बूक किया गया जिसका बुकिंग न०३१६९७९८६८ है |लेकिन आजतक हमें गैस नहीं दिया गया |आपका शिकायत का मोबाइल न०९७१११५५११६ हमेशा बंद रहता है||
        महाशय
        सविनय निवेदन है कि मै ०३-०१-२०१५ को आपके सेक्टर-५५ के ऑफिस में भी जाकर शिकायत करने की कोशिस की लेकिन आपका कोई अधिकारी हमारी शिकायत नहीं सूना |इसलिए हारकर मै कंप्लें पोर्टल के माध्यम से अपना दर्द सुनाया |लेकिन इसके वावजूद भी हमें आजतक गैस नहीं दिया गया |दिनाक ०५-०१-२०१५ को आपके भेंडर मो० शकूर से बात हुई तो दिनाक ०६-०१-२०१५ को दे देने की बात कही गई |लेकिन अबतक गैस का कुछ अता पता नहीं है|
        यह स्पलायर के द्वारा किया गया गैरकानूनी प्रयास है|पहले भी आपलोग की साथ हमें काफी यद्दोजहद करना पड़ा ही लेकिन अबतक आपके आचरण में कोई बदलाव नहीं दिखा|हालाकि गैस की मेरी स्पलाई काफी सुधर गई थी|लेकिन दुबारा आपका प्रयास उस तरफ इशारा कर रहा है|कृपा कर इस जल्द सुधारने की कोशिस करे|


        YOURS
        AJAY KUMAR
        CO, NO, -17257
        HOUSE NO.- 233 PAWAN VIHAR KODA COLONY
        MOBILE-[protected]
        email-ajay.[protected]@gmail.com

        Delay In Supply & Not Attending Phone

        Dear Sir we Have called So Many times But Not Lift Telephone, Not responding Even Any Persons. & Supply Is Very delay max 10 to 15 days . So Kindly look In to this Matter

        late delivery

        i am Ravinder had book the gas for refill on 18/11/12 but still as on no gas delivery has happened

        Address change from state

        Hi Sir, I want to change of my Bharat Gas Connection from Bangalore to Chennai.Could you please tell me what is the procedure to change the Address for the different state
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          N
          Nandkumar S Awati
          from Pune, Maharashtra
          Aug 30, 2009
          Resolved
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          Resolved

          Dear Sir,
          Pls Take a Action In This Company.
          Gas Deliver Not arranged For the booking of the 30 days

          Thank You.

          Pls Action In This company.
          Aug 14, 2020
          Complaint marked as Resolved 
          My Consumer No. is 10873 M/s Swati Bharat Gas Agency of S.N. Plaza, 100ft road, Near Laxmi Templ, Kupwad Road. Sangli. Maharashtra regret to inform you that for more than30 days no gas has been supplied to me. The gas was booked 30 days back & inspite of repeated demands I request you humbly that kindly look into the matter and pass necessary order to Agency.
          Pls Replay Me.

          Nandkumar.S. Awati
          Nagraj Colony
          100ft Road Sangli.
          Maharashtra
          Mob [protected]
          [protected]
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            S
            Swapnil
            from Nashik, Maharashtra
            Aug 29, 2009
            Resolved
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            Resolved

            bhart gas hi khup gatiya campani ahe ya campni war govt.of india ne ban karayla pahije
            roj akolaya 700 silendar chi boking hote w Phakt 1 trak magvlya jaato sakli 4am la truck yenar sangun
            truckla sakali 7am la yeto truck no.Mh-18 E 2508 ha truck 150 cilendar black market madhe 450 to 500
            ruyat he silendar wikto castmar cha samor he cilendar bhaw karun viklya jaatat je cilendar 305 ruyayt dyayla paheje tech cilendar castmarla 70 diwsanantar millte ashi sarvis ahe Samrtha gas Akola, Dabki road, akola.yanchi he sagle milun ya black marketing madhe sahbagi aahet yana tabodtok saspend karun
            yana jel chi hawa khayla dili pahije ya asha sarvis
            aaj akolayat roz cilendar sathi batkanti karun lok rooz tya Samrtha gas kadun jar amhala trasphar karaycha asel tar te shakya nahi kiwa ryala kamikami 5000 hajar rupye magitlya jatat,
            jar passbook harvla asel tar kamit kami 300 to 400 rupyachi magni keli jaate ashi gatiya sarvis amhala
            Nakoy ek tar saglyana saspend kara kiwa ya campani ce lay Liaisons japt kara hi Vinanti

            Apla ek
            Bartiya Nagrik
            Swapnil
            Aug 14, 2020
            Complaint marked as Resolved 
            bad service
            BHARATGAS.COM
            Respected Sir


            Sub.: Delay in delivery of LPG cylinder & poor service of dealer

            I, Ramayan Shah consumer of Bharat LPG bearing cons. No.14776 of Nihal Gas Service, (Ph: [protected]), mayur vihar Delhi,

            for booking gas cylinder I continiously try to distributer but they are not attend call & respons
            continuosely we are chassing up with the distributor directely for delivering the gas.

            And Bharat gas online booking is not working from many day so, please ensure that give regular service of on line booking
            please help for regular and good service & attend all phone calls




            Thanking you
            Yours
            Ramayan Shah
            bad service
            BHARATGAS.COM
            Respected Sir


            Sub.: Delay in delivery of LPG cylinder & poor service of dealer

            I, kamal kohli consumer of Bharat LPG bearing cons. No.1316 of ss enterprises Gas Service, (Ph:[protected], nahru vihar Delhi,

            for booking gas cylinder I continiously try to distributer but they are not attend call & respons
            continuosely we are chassing up with the distributor directely for delivering the gas.

            And Bharat gas online booking is not working from many day so, please ensure that give regular service of on line booking
            please help for regular and good service & attend all phone calls




            Thanking you
            Yours
            kamal kohli ([protected])
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              N
              Nivedita C
              from Chennai, Tamil Nadu
              Aug 29, 2009
              Resolved
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              Resolved

              Our BharatGas distributor in Chennai, Besantnagar is uncooperative to say the least. Not only do they take ages to deliver, the responsibility taht it gets delivered is on the customer too! They give the mobile number of the delivery man and wash their hands off the matter. It is the responsibility of the Distributor that his man gives the cylinder on time. The delivery men are also frequently obnoxious and demand tips when even the company policy insists that tips be not given. Bharat Gas should make these policies clear when doling out distributorship.
              Aug 14, 2020
              Complaint marked as Resolved 
              My self Parvesh Chhabra,
              From NIT FARIDABAD (HARYANA)
              I have facing problem about gas delivery & distributting with La flame gas agencies which is located at badkhal road NIT FARIDABAD I am regular chasing them about my cylader delivery & they are always says that you will get today from last 7 to 8 days but till time I have not recived.
              Kindly advice how to proceed & take action & against them.
              You can reply me on my personal email id [protected]@yahoo.co.in
              Thanks.
              Parvesh.
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                Col. Daljit Madan
                from Delhi, Delhi
                Aug 29, 2009
                Resolved
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                Sir,
                1. My Consumer Number is J 201100. I am a registered user of Cooking Gas with Satish & Co., Hauz Khas, New Delhi .
                2. I booked for a refill gas cylinder on 23 Aug 09 . I have been calling them up every day but they have NOT supplied the same as yet ie. 29 Aug .
                It is almost impossible to get them on telephone. After wasting over an hour, when I do get through, I am told it will be supplied by the evening . This has been happening for last three days .
                Please help.

                Thanks,

                Col. D.S.Madan
                C-90 Defence Colony, New Delhi -110024

                Tele[protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Every time we call [protected], after one or two rings the call is disconnected.This happens most of the time.
                On 19thJan 2011 i called the above number atleast eleven times but failed to book for a refill.Phone no [protected] is purpetuly busy.
                May i request for a refill through this mail. My consumer no is 34984.
                Chander Kanta.
                A - 120, Defence Colony New Delhi 110024
                [protected]
                hello,
                first of all i would like to say that this online service is really rubbish. early on cyl would come in 4-5 days but after this service it will be taking 10 days to reach to our places.
                i am also a customer of satish bharat gas agency.and i am really disappointed with their service.
                if its possible kindly remove this online booking service.
                Dear Satish and Company,

                For 24 years when I lived in Sheikh Serai Phase I, I was your customer and took regularly two gas cylinders from your agency. Before I shifted to Dwarka, where I got piped gas, I deposited a letter dated November 22, 2007 whereby I asked that my membership No. P 23981 be cancelled, and to acknowledge receipt of the two cylinders (one full of gas, the other partial) plus the regulator which I deposited with them.

                I was told by the lady staff there that I needed to get the original document in order to proceed further, but my connection is very old, in fact we got this in 1960s before we shifted from Karol Bagh, and it was transferred to Sheikh Serai in May 19, 1986. Now I cannot find any of the old documents.

                I have been informed by the Piped Gas company to produce the document from Bharat Gas re cancellation of my membership, and I have not been in touch with them since 2007, nor taken any gas cylinder.

                I am a senior citizen, and in poor health and cannot run around, and live very far, in Dwarka. Please could the concerned authorities in Bharat Petroleum advise me as to how to get the cancellation papers after so long at the earliest.
                my email is [protected]@worldbank.org
                Sir,
                1. My Consumer Number is p-26181. I am a registered user of Cooking Gas with Satish & Co., Hauz Khas, New Delhi .
                2. I booked for a refill gas cylinder on 7 oct'2011 . I have been calling them up every day but they have NOT supplied the same as yet ie. 15 oct, 2011 .
                It is almost impossible to get them on telephone. After wasting over an hour, when I do get through, I am told it will be supplied by the evening . This has been happening for last three days .
                Please help.

                Thanks,

                Rajesh Kumar

                Nil -22 Malviya Nagar,
                New Delhi -110017(Basement)

                Tele [protected]
                I agree with the consumer who complained about the phone not being picked up. The agency at hauz Khas deliberately ignores the incessantly ringing of both their phones on the counter. I was there for an hour and they didnt even bother to look away from their computers. When I mentioned this to their supervisor Mr. Gupta, he said that there was some problem which was being fixed. He asked me to call him at 7 p.m. to followup on a complaint. As I feared, when I called at 7 no one picked up the phone. It means that we have to run time and time again to Hauz Khas where there is no parking space, and made to sit down as "Sir is busy in meetings". Bharat Gas, please wake up. I suggest you post a senior official there to take care of what is an essential commodity to us Delhi-ites.
                I agree to most of the complaints made by the consumers above and I am suffering at the hands of M/s. Satish & Company.

                Sumeet Attri
                Malviya Nagar
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                  Tara Devi Tripathi
                  from Chennai, Tamil Nadu
                  Aug 29, 2009
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                  not isuue two silander for many times talk to shopkeper but he is not responcibal reply
                  fathanagar, mavli
                  distt.. Udaipur
                  Raj.
                  Dear sir,

                  I had booked the LPG cylinder two and half months before but as of now the agency who has a competent authority distributor in karaikal M/s chitra agency Ph.No.[protected], 222012 not supplied the cylinder and saying that while asking today we will going to deliver. Further I had registered in Bharat gas web site my ref, no. is 400156 and the same web site have complaint option but the option said after regester the complain as "your complaint is un able to delivered". I was quite vague on that how I could take up this mater further.
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                    K
                    K A Thangarajah
                    from Chennai, Tamil Nadu
                    Aug 28, 2009
                    Resolved
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                    Resolved

                    From:


                    K A Thankarajah, (Consumer No.11568)
                    S-3 Kannan Apts,
                    No.16 Vandikaran Street,
                    Maduvinkarai Guindy,
                    Chennai-32.
                    Mobile No:[protected]

                    To:
                    Bharat Gas,
                    Complaint Board,
                    Head Quarts,
                    Chennai.

                    Sir/ Madam,

                    I have booked for gas on[protected] at Sri Munusamy Gas Agency Vijayanagar Velachery Chennai-42. Still not delever the gas from the Agency. When we contact the Agency today[protected] they told as that they have already delevered the gas.

                    Please Advise the agency to delever the gas immediately.

                    Yours Faithfully
                    K A Thangarajah
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Sir/ Madam,

                    I have booked for gas on[protected] at GOVIND Gas Agency koratty, KERALA-680308(c.no-13722). Still not delever the gas from the Agency. We did not have gas even 4 ONAM festival.Moreover, I HAVE APPLIED 4 a extra cylinder, but yet not get.So please do the neeedful.

                    [protected]
                    KORATTY, KERALA-680308
                    With due respect i want to say that i am a consumer of your gas agency
                    . Skandha Bharat Gas, 14, V.K.R Street, Pollachi, 235635. My consumer number is
                    1251 by the name of mr.k.Balaji. I have booked a gas cylinder for the
                    delivery on dated 21/06/2014. But they neither send me any delivery at
                    time nor give me satisfactory answer about that. I have tried many time
                    on phone for delivery but they answer that today your delivery will be
                    send to you but they didn’t sent. I am in very much trouble. Tell me is
                    this type of attitude is appropriate with the customer?i got my last cylinder before two months from now..?
                    every time they do like this only... how can i cook for my family..?

                    Please draw your kind attention in this matter. I will be thankful to you
                    please help me thankyou
                    dear sir/madam
                    i had booked for refill of lpg cylender to vishwanath gas agency saraimeer azamgarh U.P india
                    Till today i didnt get my cylender
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                      B
                      BARUN DAS
                      from Kolkata, West Bengal
                      Aug 26, 2009
                      Resolved
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                      Resolved

                      Non delivery after 13 days of booking

                      Dear sir,

                      I BARUN DAS BEARING CONSUMER NO BG16945 OF YOUR DISTRIBUTOR, BENGAL FLAME
                      LOCATION NEARBY DUNLOP BRIDGE. BARANAGAR, KOLKATA. PH[protected]/5110. TODAY I HAVE ASKED WHEN I CAN GET MY CYLENER, THEY REPLIED AFTER 25 DAYS OF BOOKING THEY ARE DELIVER THE CYLENDER.

                      MY QUESTION . IS THERE ANY CIRCULAR HAVING BY BHARAT GAS THAT THEY ARE ONLY CAN SUPPLY THE GAS CYLENDER TO CUSUMER AFTER 25 DAYS OF...
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                      V
                      Vela Murali
                      from Delhi, Delhi
                      Aug 25, 2009
                      Resolved
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                      Sir,
                      I booked Bharat Gas cylinder nearly after three months on 22-8-09. When I called the agent Tel No she said that it was booked on 30/7/09. But I did not book the gas. The fact is that the agent booked the gas on the some customer name in their records and selling in the block market for higher price. I called to them nearly 6 times till 25-8-09. Every time they lie that the gas is on the way. It is very irresponsible and wasting my time calling every time and receiving their reply that they sent and on the way. These type of agents and who trouble the customers by talking in this unethical way gives very bad impression and image to the Bahrat gas. Necessary action should be taken such the agent should properly provide the service to the customer.

                      The Bharat Gas agent is near Mylapore tank close to Shirdi Sai Baba Temple, Chennai - 4.

                      Agent Tel No.[protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      its very much common happening with the bonafide lpg users. agent selling lpg cylinders in black market in bulk at a high price. daily i see the three wheelers loaded with gas cylinders ( domestic ) supplied to factories and restaurant. i will try to upload video on u tube how this nexus works
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                        M
                        madhav4307
                        from Chandigarh, Chandigarh
                        Aug 25, 2009
                        Resolved
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                        Resolved

                        i want to know what is the criteria/conditions for getting a new connection of bharat gas. local dealer has clearly refused to give me a new connection.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Bharat Gas — Refusal of new Connection by Distributor

                        Hello,

                        We have recently moved to Vile Parle (E) and we approached Bharat Gas distributor in Vile Parle (E), Rahul Gas for a new connection.

                        The owner of the distributorship Mr. M. P. Chaudhari asked me to purchase some other goods while applying for a new connection.

                        When I mentioned that I am in no need of any other products like Cooking Oil, Pressure Cooker etc and I only need a new connection, I was told that without buying anything addition a new connection wont be provided.

                        When I asked if this was a Bharat Gas rule, he refused to confirm this and also could not provide any notice that supported this demand.

                        His staff acknowledged that this was not officially needed and depends on each distributor. The Bharat Gas website also mentions that it is not mandatory to buy a cooking stove from the distributor.

                        Mr. Chaudhari even asked me to get a Bharat Gas official to call him if I wanted to have the connection without buying anything else from him.

                        I was surprised by the attitude of this distributor towards the consumer.

                        I am sure this is not in accordance with the way Bharat Gas wants to treat their customers.

                        Can you please ensure that action is taken against this distributor and we are provided a new connection?

                        Ashish Deshpande
                        Hi,
                        I have got a new connection recently. The distributer forced me to buy the gas stove from them and i did that because it was urgent to me. But when i visited to the website of BPCL i came to know that it was not mandatory. now i want them to accept their mistake and stop the selling the goods forcefully.
                        How can i do it.
                        Regards,
                        Pawan
                        For providing new connection the distributer is forcing to purchase gas oven from his shop which is very costly in comparision of market price. He is demanding Rs.4, 500/- for providing single cylinder connection. When he was asked to give the receipt of the total amount an excuse was given by him that for getting distributorship lot of money was spent that's why the extra money is charged. I want to know ; (1) whether it is a price rate which is approved by the company or it is just decided by the distributer and it is not mandatory to provide the receipt on the actual money which will be paid for new connection. (2) it there is any hard & first rule to purchase gas open from the distributor's shop only.


                        Ashis Sarkar
                        IIT Kanpur
                        [protected]

                        Distributor
                        169436 MAA NACHINDA BHARATGAS DISTRIBUTOR
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                          A
                          A.K Ganguly
                          from Anand, Gujarat
                          Aug 23, 2009
                          Resolved
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                          Resolved

                          I got one connection transferred from M/S Milind gas service(code-581852) N delhi-18 on 22-08-06 to M/S Prakash bharat gas(code no-140740).Once the regulator knob got stuck and on giving extra pressure it had broken but the regulator was not replaced by Prakash bharat gas since the no. of regulator issued by previous distributor was not written on the SV issued previously.Checklist for the consumer before receiving SV is nowwhere seen which would have been confirmed.My consumer no. is 6199.
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Bharat Gas — Non issue of regulator

                          I got one connection transferred from M/S Milind gas service(code-581852) N delhi-18 on 22-08-06 to M/S Prakash bharat gas(code no-140740).Once the regulator knob got stuck and on giving extra pressure it had broken but the regulator was not replaced by Prakash bharat gas since the no. of regulator issued by previous distributor was not written on the SV issued previously.Checklist for the consumer before receiving SV is nowwhere seen which would have been confirmed.My consumer no. is 6199.
                          Prakash Bharat Gas Service gzb

                          Dear Sir,

                          Your telephone operator in gas agency they have no manner how to talk Customer. They misbehave with me. I have booked my syliender and enquired him they pick my phone and misbehvad with me and cut the phone. Some of your employees have developed a wrong habit and misbehaviour with the the customer of Prakash Bharat Gas Service wich amounts to be a major misconduct. The Syilender deliver men (Satish) supply the syliender want to complain that most of the all month They provide us min 3 to 4 Kg shortage of Gas in cylinder. Please do some thing in my Fever. sir i am a booking bharat gas cylendra on line date 5-1-2011 and deliver date[protected] . pls sir chake this complant...
                          PRAKASH BHARAT GAS 23 NAVEEN PARK SAHIBABAD GZB

                          Dear Sir,

                          Your telephone operator in gas agency they have no manner how to talk Customer. They misbehave with me. I have booked my syliender and enquired him they pick my phone and misbehvad with me and cut the phone. Some of your employees have developed a wrong habit and misbehaviour with the the customer of Prakash Bharat Gas Service wich amounts to be a major misconduct. The Syilender deliver men (Satish) supply the syliender want to complain that most of the all month They provide us min 3 to 4 Kg shortage of Gas in cylinder. Please do some thing in my Fever. sir i am a booking bharat gas cylendra on line date 5-1-2011 and deliver date[protected] . pls sir chake this complant...

                          Bharat Gas — non replacement of regulator

                          my regulator's knob supplied with LPG gas connection is broken and Gas agency is asking me to take new regulator for Rs 250/- .As per my opinion it should be replaced free of cost as it has fallen accidentally and broken.
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                            M
                            Mrs.Sumathy Eswaran
                            from Chennai, Tamil Nadu
                            Aug 23, 2009
                            Resolved
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                            Resolved

                            Today Vinayaka Chaturthi i.e. 23.08.09. When i changed the refill cylinder, the gas is found leaking with sssssssssssss sound.

                            I called the Customer Service cell, only the watchman picked u to tell he has no idea of emergency complaint service.

                            I went into the website and found the contact number, but in vain. One of the number is switched off; and the other no response. Actually these are called emergency numbers and to be used for complaints outside regular working hours of my supplier.

                            The situation is pathetic without gas at home ; dont know how long to wait. Certainly 24hrs is too long for a household for this critical product.

                            My consumer number is 4721. Supplier is Venkateswara Gas Agencies, Annanagar
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            dear Sir,
                            My Customer No 1906483 in Spurthy gas agency -indane gas distributor at alwal (Secunderabad) Hyderabad .My problem whenever I call for booking always phone busy, the Ph NOs also I am giving
                            which I am trying [protected], [protected] secondly my residence is also far from this gas agency, The situation is pathetic without gas at home ; dont know how long to wait. even 1 hrs also without this critical product is difficult .so kindly check my case and take action .
                            drsanjay
                            [protected]
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                              N
                              Nileshkumar Kantibhai Gurjar
                              from Delhi, Delhi
                              Aug 22, 2009
                              Resolved
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                              Resolved

                              Dear sir,

                              My name is Nilesh Gurjar, leaving at daman. I having the gas connection of the company named "Bharat Gas" (Customer no.: 18437), purchased from C.P. Gas services at Khariwad, nani daman. At the time of purchase (February 2008) the gas agency had commited to give me the second cylinder connection (Extra bottle) after six month from date of purchase. But after six month the agency replied me that you have to register the same now and cylinder will be available after six month or say after one year because the company is not started yet to give the second cylinder connection. So I register my customer no to the agency in Aug 2008. After six month, nine month they are replying the same. Before few days I inquire for the same againg but there is no positive responce from their side.
                              Kindly help me how can I solve this problem.
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Bharat Gas — Not giving additional cylinder

                              Hi,

                              My name is srividhya v and my consumer number is ME 49322. I am a customer of Mahalakshmi Enterprises, Banaglore. For the past 3 monhts i am requesting for getting an additional cylinder because i have only one cylinder. They are not taking my request at all. I am keep on calling them and meeting them but they are saying to come after 1 month, 15days, 1 week etc. They are not registering my request even. Today (3-dec-2008) i called them in the morning, they said that talk to manager at 11 am, he will come by that time. I called by 12, and still he has not come to office. Is this the way Manager is doing his job? What the hail they are doing? Is this the way they entertain customers?
                              My name is bhupinder kumar v and my consumer number is 11275. I am a customer of PUNSUP GAS AMRIK SINGH RAOD BATHINDA. For the past 1 YEAR i am requesting for getting an additional cylinder because i have only one cylinder. They are not taking my request at all. I am keep on calling them and meeting them but they are saying to come after 1 month, 15days, 1 week etc. they said that talk to manager at 11 am, he will come by that time. I called by 12, and still he has not come to office. Is this the way Manager(Mr jindal) is doing his job? What the hail they are doing? Is this the way they entertain customers?
                              Not giving extra cylinder.
                              Dear sir,

                              My name is Hitesh Bhatt, leaving at daman. I having the gas connection of the company named "Bharat Gas" (Customer no.: 18898), purchased from C.P. Gas services at Khariwad, nani daman. At the time of purchase (July 2008) the gas agency had commited to give me the second cylinder connection (Extra bottle) after six month from date of purchase. After six month, nine month they are replying the same. Before few days I inquire for the same againg but there is no positive responce from their side and reply will be contact if any progress kindly confirm it is problem from agency end or company end.


                              Thanks,
                              Hitesh Bhatt
                              My name is Mahernosh Dadiba Damania staying at Ahmedabad and Daman. I was surprise to receive you
                              email stating that I have applied for new Bharat Gas connection with C. P. Gas Services, Daman and my wait list no. is 359137 on[protected].

                              As a matter of fact I have gas connection with the above agency in the name of my late father Mr. Dadiba Sorabji Damania and I have requested to transfer the same in may name i.e. Mahernosh Dadiba Damania from my late father Dadiba Sorabji Damania. In the month of October I have submitted all the required documents with requisition fees and I was told that transfer will take a month or so and the gas agency will inform about the same. However I did not receive any communication from you but communication about application for new Bharat Gas Connection. I would like to know as to who has applied for new gas connection in my name fictitiously. As I have gas already has connection question of applying for new connection does not arise.

                              Please note that any action taken on fictitious application will be at your costs and consequences.

                              Hope to hear from you soon.

                              Mahernosh Dadiba Damania
                              B/5, Mantrana Society,
                              Near Passport Office,
                              Opp. Jahanvi Restaurant,
                              Dr. Radhakrishna Marg,
                              Ahmedabad - 380 015
                              (Email ID : [protected]@hotmail.com)
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                                C
                                Chakrapani Neelmani
                                from Noida, Uttar Pradesh
                                Aug 22, 2009
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                                I had asked the petrol pump attendent to fill petrol worth 500 Rs but petrol worth only 414 Rs was put in my car and machine was stopped.After protesting against this cheating balance petrol was put in. this has happened at petrol pump BP 44 at gurgaon Haryana. This kind of fraudulent activity of putting less petrol is prevailing in gurgaon. earlier also i have experienced same situation but have not got the petrol pump attendent red handed. This time I have got the attended red handed and jotted down my complain in the complain book. please take strict action against the erring petrol pump. i have also called Mr Kuldip of Bharat Petroleum on his mobile number [protected] and appraised him about my complain.
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                                  R
                                  ROY SHANKAR
                                  from Mumbai, Maharashtra
                                  Aug 20, 2009
                                  Resolved
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                                  Resolved

                                  THE STAFF OF PRAMUKH GAS AGENCY AND THE GAS CHECKING PERSON AND THE YEARLY CHECKING PERSON'S ATTITUDE TOWARDS CONSUMER IS WORST. THEY USE A VERY CHEAP SLANG AND DONOT DO THEIR WORK PROPERLY AND ASK FOR EXTRA MONEY WITH US AND THE GAS PIPE WHICH HAS A GUARANTY OF FIVE YEARS THEY FORCE US TO CHANGE IT WITH IN THREE YEARS AND IF WE ASK WHY TO DO SO THEN FOR THE NEXT TIME THEY DONT BOOK OUR CYLINDERS.
                                  TAKE SOME SEVERE ACTION AGAINST THIS THING. AWAITING FOR YOUR REPLY.
                                  YOUR HUMBLE CUSTOMER
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    J
                                    Jacob Ch
                                    from Mumbai, Maharashtra
                                    Aug 20, 2009
                                    Resolved
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                                    Resolved

                                    Hello sir,

                                    Warm greetings !!

                                    We've booked the gas with our consumer no: 9318 on 30th July, 2009. At the time of booking, they said that they will deliver within ten days. Till now(20th August 2009), they hasn't delivered the cylinder yet and alternative cylinder also almost ending.

                                    We've been calling them from 13th August, 2009 and those people are saying that they will deliver right now. But days are going and no cylinder is delivered yet.

                                    Here are the details:

                                    Name: Dr. Ch. Jacob
                                    Address: H. No. 80/11-70A2, Krishna Nagar, KURNOOL-518002, Andhra Pradesh, India.
                                    Distributor Name: Bhagya lakshmi Gas Agency(Bharat Gas), Kurnool. Ph:[protected]/270399

                                    Please kindly look into this matter and help us to deliver on time from next time.

                                    Many Thanks & Kind Regards,
                                    Dr. Jacob Ch.
                                    +91 [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    i havebooked my gas at 1-1-2010 delear say after one week gas cilander delivered at your home but there is no any responce my delear name is nirmal gas agency sector-30 chandigarh . thay are provied very poor service... bharat gas.. meance...
                                    india's insult...very poor ...
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                                      K
                                      KRISHNA KUMAR.N.
                                      from Guruvayur, Kerala
                                      Aug 19, 2009
                                      Resolved
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                                      Resolved

                                      Sir,
                                      I am holding a connection in the name of my mother Smt. Indira, of Bharat Gas and consumer : 2216 the agency

                                      Sree Mon Gas agencies,
                                      KODAKARA, THRISSUR DISTRICT,
                                      680684

                                      I have booked for a refill on 13th July, 2009.(Regn.No.49003). The refill Cylinder has not been supplied till today, 19th August.2009. Earlier refill was supplied on 10th July, 2009. ie; even after 40 days the refill have not supplied by the agency. It is very difficult to manage a family like ours, having no other source of fuel for this much days.
                                      Kindly look in to the matter that, the supply of cylinder delaying after 40 days is due to accute shortage of gas or any other reason known by the agency or their staff. You may also note that, there is no provision to know the current status of booking No. and upto which date of booking they have supplied the refill.
                                      I shall be greaetfull, if you are taking action to deliver the cylinder to me at the earliest and take necessary action to make the booking and delivery of refill cylinder more transparent.
                                      Thanking you,
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      My Gas Connecation No.6905, I want to book my Gas since 17 Nov 2009 but Your Mathura Delar M/S. Deep Gas Service is not book my gas, after that I was given the SMS to his Mobile Number [protected] and [protected] on 19 Nov.2009 But the above are not suply the Gas, after that I was given the Three SMS on 24, 25, and 26 Nov 2009 to Mr.Deepak Goel Owner of Deep Gas Service but the above are not giving my gas. In this regards I had also give a Complent to Your Area Manager Sanjaya Palace Agra and DM Mathura on 23 March 2009 .But there are no any action till now.
                                      Kindly do the nessesary action Immideatly.
                                      thank's and regard.
                                      Radha Raman
                                      27th Nov 2009
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