Bharat Petroleum [BPCL] Complaints & Reviews

bharatgas — non delivery of LPG cylinder

Booked for LPG cylinder on 15.10.08. Agency name is Bhaskar gas agency, West Hill, Kozhikode. Not received the cylinder till today, 7.11.08. On calling, every time the reply is "today it will be delivered".
Another feature of the agency is that they take the next order only after 21 days of delivery. Effectively once in two months only cylinder will be supplied.
Even with two cylinders we are forced to depend on other fuels for cooking.

BHARATH GAS lpg cylinder domestic — booking and delivery

SIR,
I HAVE A BHARATH GAS CONNECTION IN MY WIFES NAME. THE CONSUMER NO. IS 14648 AND THE AGENCY IS PRATEEK ENTERPRISES, BANASWADI, BANGALORE.
THIS AGENCY DOES NOT LIFT THE PHONE WHEN CALLED FOR BOOKING A REFILL. IT IS CONTIONUSLY ENGAGED ( DELIBERATELY KEPT OFF THE HOOK) AND WHEN THE PHONE RINGS THERE IN NO ONE TO PICK UP THE PHONE.
ALSO THE DELIVERY BOY DEMANDS RS.20 EXTRA ON DELIVERY AT THE DOOR STEP. WE HAVE ALSO GIVEN A WRITTEN COMPLAINT IN THIS REGARD BUT THERE IS NO IMPROVEMENT. IT SEEMS THAT THE AGENCY IS ALSO HAND IN GLOVE WITH THE DELIVERY BOYS. THIS IS THE WORST AGENCY I HAVE COME ACROSS.
PLEASE LOOK INTO THE MATTER IF POSSIBLE AND BRING ABOUT SOME DISIPLINE IN THE WORK CULTURE OF YOUR AGENTS.

REGARDS.

Bharathgas-LPG — Cylinder Non Delivery

I had booked a cylender for Home delivery on 28-10-08, booking No:12101.My consumer No: 5683 of consumer name Prakasan.K.P in Jyothi Enterprices, Sancrit College Road, Thripunithura, Ernakulam-682301, but till the date the cylender is not delivered.Please solve my problem and delivered the cylender at my home.
Prakasan.K.P,
Kakkattu House,
Near Megha Oil Mills,
Chithrapuzha,
Irumbanam.P.O,
Ernakulam.

Bharat LPG Cylinder — Delay in delivery due to like and dislike of the booking office executive

My consumer number is 2987. I belongs to Pondicherry union territory of Karaikal district. My Distributor agency is Chitra Gas, Karaikal. While i am booking for cylinder each time, i have been dragged for two or three times even though i booked earlier. I dont know where my alloted cylinder is going.

At the same time another agency of the same region is serving without any delay. The agency name is Sathya Gas Agency. Please intervene in this matter and bring us a permanent solution. Because we feel so clumsy to ask permission in our office thrice in month to get cylinder.

Thank you

Awaiting for your reply

Bharat Gas Lpg Cylinder — non delivery of domestic lpg cylinder

connection no. RG 10969, BOOKING SR. NO.187 DT.08/01/2010
COMPLAIN NO. R34 DT. 14/01/2010.

I HAVE BOOKED FOR BHARAT GAS DOMESTIC LPG CYLINDER ON DATE 08/01/2010, BUT I HAVE NOT RECEIVED THE SAME SO FAR. PLEASE ARRANGE THE DELIVERY WITHIN STIPULATED TIME.

Bharat LPG Cylinder — non delivery of booked cylinder

- booked cylinder on 3/2/2010 vide order No.587299 online with NIHAL GAS CO. MAYUR VIHAR PHASE-2 DELHI-110091.
- not delivered till date.
- FACING LOT OF PROBLEM.

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE,WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 05/10/2009. Sr No 1953
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 09/10/2009

LPG Cylinder — Poor Home Delivery System

I am a consumer of PS Gas, Hatigaon, Guwahati and my Consumer No. is 1605. I booked a cylinder on 02 September 2009. But till 12 October 2009 I am not getting the home delivery of the same. They are distributing refilled cylinder whose booking is later than me i.e., 05 September 2009 and as a genuine customer I am facing problem. Kindly give a solution for getting timely home delivery.

LPG Cylinder — poor delivery

i had booked my gas cylinder on dated[protected] but not received till[protected].i have faced a lot of problem.
i have only one cylinder.please help me.

To

The Bharat Gas
New Delhi

Sub : Complaint for pratab Jyoti Gas Agency
Ref : consumer no. 18499
Booking No.18073997 dt. 11/02/2012

Dear sir,

I had Booked for the refilling of LPG cylinder consumer no. 18499 dt. 11/02/2011 but till today on 20/02/2011 I have not recieved the cylinder yet.

I have been calling to Pratab Jyoti Gas Agency, since[protected], their phone numbers are[protected],[protected] but their phones are going busy. This is not the first time, . It is their regular response I am getting from the agency.

They not delivering to right time, it's very very difficult for me i have a kid and i am working also how to maintain? every month problem for me because of LPG Gas

Kindly help me as soon as possible.

Regards

Pradeep Narain

my conection no.5932 VPR Gas service perundurai ErodeDist.this company is not do the busniess proper. every time he delivery the cylinder on15 days late.he is not give the proper responable replay
it is not a good for one of the leading company of india.so clear the proplem immediate

SIR,
EK BRISTO GAS CONNECTION 1981 SE CHAL RAHA HAI.US WAQT BRISTO GAS AGENCY NE FULL PAMENT LE KAR C/O ME CONNECTION DE DIYA. AAJ 29 YEAR BAAD PHIR NAAM ME KARNE KAI LIA 2000 RUPEE KI DEMAND HAI.

PLEASE JO BHI CONNECTION C/O ME CHAL RAHAI HAIN.UNKO AUTOMATIC NAME CHANGE KARNE KI GAS AGENCY KO ODER KIY JAYN.

THANKYOU

MOHD AHMAD

“ COMPLAINT “


Chitradurga (Karnataka)
Dated:[protected].

From:

N. Srinivasa,
Police Constable,
State Intelligence,
Town Police Station Compound,
Chitradurga – 577501
(Karnataka)

To:

The General Mannager /
Officer Incharge,
M/S. Bharath Gas
Maruthi Nagar,
Madivala,
BANGALORE.

Sir,

Sub:- Request to rectify the Descrepancies in issueing the Gas
Cylinder to me / or abolish the Dealership the agency
which is located at Chitradurga – my own – reg.


* * * * * *

With reference to the above subject, I write to state that, I am having Gas Connection of your Company (Bharath Gas) through the “ Mahalingappa Gas Agencies, Chitradurga “ since 4 years. My Gas Connection (Customer Voucher) number is 16602.

I want to bring the matter to your kind notice that, the above Mahalingappa Gas Agencies, Chitradurga is not supply (issue) the Gas cylinder to me as per your company rules since I purchased the Gas Connection.
As per your company rules, the Agency must supply or issue the cylinder after the twenty days of booking. But the above your agency is supplying the cylinder after the 30 days of booking i.e., 1 cylinder upto 50 days.

The other same agencies of your company they issue the cylinder to the customers after the twenty days of booking.
I collect the almost Advance information regarding the above Mahalingappa Gas Agency of your company that, the above agency is supply the cylinders unaccountly to the higher government officials, politicians, and their wellwishers without keep any accounts etc., But not issue the cylinder intime to the customers also me.
Also the advance informations reveals that, the above agency is selling the cylinders one to double rate through its workers (cylinder carriers) to Hotels, Commercial Shops and others to earn the profit beyond the limitation.
Hence, I request you to kindly direct the above Mahalingappa Gas Agency, Chitradurga to issue the cylinder to me after 20 days of booking date properly or abolish the dealership of the agency. Otherwise I am decided to to go Consumer Court against your Company to obtain the Justice in my favour. Once you think that, if the case is litigated in the Consumer court that caused damage to the goodwill of your company.
I hope that, you do the same and needful action as i am requested above.

Thanking You,

Yours faithfully,
Sd/-
(N. Srinivasa)
Police Constable,

“ COMPLAINT “


Chitradurga (Karnataka)
Dated:[protected].

From:

N. Srinivasa,
Police Constable,
State Intelligence,
Town Police Station Compound,
Chitradurga – 577501
(Karnataka)

To:

The General Mannager /
Officer Incharge,
M/S. Bharath Gas
Maruthi Nagar,
Madivala,
BANGALORE.

Sir,

Sub:- Request to rectify the Descrepancies in issueing the Gas
Cylinder to me / or abolish the Dealership the agency
which is located at Chitradurga – my own – reg.


* * * * * *

With reference to the above subject, I write to state that, I am having Gas Connection of your Company (Bharath Gas) through the “ Mahalingappa Gas Agencies, Chitradurga “ since 4 years. My Gas Connection (Customer Voucher) number is 16602.

I want to bring the matter to your kind notice that, the above Mahalingappa Gas Agencies, Chitradurga is not supply (issue) the Gas cylinder to me as per your company rules since I purchased the Gas Connection.
As per your company rules, the Agency must supply or issue the cylinder after the twenty days of booking. But the above your agency is supplying the cylinder after the 30 days of booking i.e., 1 cylinder upto 50 days.

The other same agencies of your company they issue the cylinder to the customers after the twenty days of booking.
I collect the almost Advance information regarding the above Mahalingappa Gas Agency of your company that, the above agency is supply the cylinders unaccountly to the higher government officials, politicians, and their wellwishers without keep any accounts etc., But not issue the cylinder intime to the customers also me.
Also the advance informations reveals that, the above agency is selling the cylinders one to double rate through its workers (cylinder carriers) to Hotels, Commercial Shops and others to earn the profit beyond the limitation.
Hence, I request you to kindly direct the above Mahalingappa Gas Agency, Chitradurga to issue the cylinder to me after 20 days of booking date properly or abolish the dealership of the agency. Otherwise I am decided to to go Consumer Court against your Company to obtain the Justice in my favour. Once you think that, if the case is litigated in the Consumer court that caused damage to the goodwill of your company.
I hope that, you do the same and needful action as i am requested above.

Thanking You,

Yours faithfully,
Sd/-
(N. Srinivasa)
Police Constable,

Dear sir/madam

I am yunas khan sun of Nizamudeen khan S/o Abdul khan. my connection no: 5878. my supplier name is "jugal gas agency" nohar dist.hanumangarh Rajasthan. I am very sorrow to say you that i did applying for DBC cylinder five year ago. and my DBC no.416. i am not gating till now. when i am going in the agency they are saying get out and come tomorrow and when i will going next day they are saying as same. 500 DBC is distributed but my DBC not give to me. actually my father going abroad so my mother going there for taking DBC but their adamant behaviour towards the customers. and saying out from hare we are not give to you. lastly my father did come at home they are saying come tomorrow when they going next day then they are saying out come tomorrow. i am completely unhappy with the ''jugal gas agency'' services and their adamant behavior.

Now Requesting you to please look in this matter. and taking action as soon as possible.

My email id is [protected]@gmail.com

Waiting for your reply and kind action.

Thanks & Regards
nizamudin khan (5878)

sirji upendra gas agency p.o.Mauranipur(jhansi)up.homedleviry very poor custmers problem no listen so custmer very sad.Please help mauranipur custmer

Dear Sir,
I had booked for a cylinder on 04/02/2010 its more than13days and have not yet received the cylinder . Till date I made than 20calls to the UPENDRA GAS AGENCY, PO, Mauranipur(jhansi) and remided them.Its no use, when ever I made I make a call, I get the it will be...
please call &confirmation [protected]

I am consumer of your distributor Deep Gas Agency, Shastri Nagar, Kanpur
I have booked for a cylinder on 01/01/2010 to 05/01/2010 not deliver
please treat this as most urgent take effeictive steps immediatly.
yours faithfully
Sujeet Kumar
consumer no. 27831
116/265, Keshav Nagar, Rawatpur Gaon, Kanpur - 208019
mob.[protected]

Dear Sir/Madam,

I have a gas cylinder connection in Bharath distributor of Sree Moogambigai Gas Agencies, Vandalore, Chennai-600 048.

Comp. No:1
Few months back i get one cylinder from them. I used it for only 26 days. Within that days the cylinder get empty. Next time i have checked the sealed potion while I am taking cylinder. I am shocked, because the seal was opened. I asked them they are give any proper response to me.

comp.no:2
Normally we will book a cylinder for every 60 to 70 days. One day I saw a cylinder was deliver to a tea shop near to my house. the shocking news is that cylinder was deliver in my name. After that I will book a cylinder within 30 to 40 days and immediately i get cylinder. Again I want to check, Is my cylinder deliver to another person...?

Comp.No:3
I had bookked a cylinder on 16th Dec. 09. and then I make a call after one week they said "Today the cylinder will deliver to you". This same reply for another one week. Today{02/01/2010} morning also they have said that same reply, but at 2pm they are saying your cylinder was already delivered. Till now i have not received any cylinder from them.

Sir, you could see it as a story. But its true and its not only my problem so many people are suffering with this problem. Please take some severe action against this problem as soon as possible.

Thanks & Regards.,

V.Vairamuthu

What is the system to change from BPCL to Indane? I am not happy with the BPCL service and the way they handle their customers. Even the BPCL authorities are inaccessable.

BPCL — change of Bharat gas to Indane

What is the system to change from BPCL to Indane? I had double cylinder LPG Gas connection from Bharat and i want to shift from ghaziabad to Kerela. There was no service of Bharat near my house so I want to change it to Indane Gas. Pls suggest me Is it possible or not?

NON-DELIVERY EVEN AFTER B15 DAYS OF BOOKING
DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 21 days OF BOOKING.
THEN BOOKING THE CYCLINDER AFTER 15 DAYS LATER DIDNOT THE DELIVERY THE CYCLINDER.
YOUR DEALER (CHITRA GAS AGENCIES FROM KARAIKAL)IS VERY VERY WROST SERIVCE IN OUR AREA KARAIKAL.YOU CANNOT TAKE THE ACTION WITHIN 15 DAYS.ALL CUSTOMER ARE COMPLAINT IN CONSUMER COURT.YOU WILL CHECKING THE BOOKING REGSITER IN (CHITRA AGENCIES).PLEASE TAKE THE ACTION IMMEDIATELY.
REMINDERS TILL TODAY.07/02/09

Dear sir,

I had booked the LPG cylinder two and half months before but as of now the agency who has a competent authority to distribute the Bharat gas in karaikal M/s chitra agency Ph.No.[protected], 222012 not supplied the cylinder and saying that while asking today we will going to deliver. Further I had registered in Bharat gas web site my ref, no. is 400156 and the same web site have complaint option but the option said after regester the complain as "your complaint is un able to delivered". I was quite vague on that how I could take up this mater further.

Sir, we here with request you pl take necessary action against Chitra gas

Myself Anil Kumar Mishra.My consumer no.is 4621.Ibooked my cooking gas cylinder 16days beforeat Laxmi gas Agency in Varanasi.But I do not get it till today.Pls do something to solve my problem

Bharat Gas - Dhanalakshmi Gas in Vepery

All the telephones will be always engaged. In my experience this will happen only when you put down the handset for all the phones at a time.

One of the worst Agency I have every seen.

Please take some corrective actions against this agency.

Dhanalakshmi Gas Agency is one of the worst agency in chennai Vepery. If we need to book gas mean we need to try this agency more than 5 to 6 hour. They never give respect to customer, I have been experiencing this same problem for the past 2 year.
I don't know whom to tell my concern...

Thanks
Rajeev.R

Dhanalakshmi Gas Agency is giving worst customer service. When we try to book a gas over telephone, their phone lines are always busy(Phone:[protected]. Please take actions against the agency.

Thanks
Gopinath

DHANALAXMI GAS AGENCY IS THE ONE OF THE GOOD AGENCY IN VEPRY.

CUSTOMER SERVICE IS GOOD.

THEY GIRLS ARE VERY RESPECTIVELY HANDLING THE CUSTOMER SERVICE

THANKS
LAKSHMI KUMAR.

Bharat Gas - Dhanalakshmi Gas in Vepery
it is one of the worst customer service i have ever seen, their phone is always engaged and never respect to the customers... please take some action change the service provider or people in that company... all customers are equal important for them not their personal customers... may be some 10 to 20% of them will be satisfy not all... make them to learn how important is customer... common chennai plan and do some this we all will stand together for any action...

thank you

DHANALAKSHMI GAS IN VEPERY, WORST CONSUMER SERVICE, ENGAGED TELEPHONES ALWAYS,
CYLINDER WEIGHT IS ALWAYS SHORTAGE, POOOOOR SUPLIERS AND THE MANAGEMENT.

I HAD BOOKED LPG REFILL OF CYLINDER ON 18/09/2012, IAM WAITING FOR REFILLIG, BUT TODAY MORE THAN ONE MONTH THEY ARE NOT SUPLIED.

SO OUR GOD WILL PANISHED ONE DAY,

THANKS

SYED MUNEER AHMED

Bharat Gas — DOUBLE CYLINDER CUSTOMERS NOT SATISFIED.

DOUBLE CYLINDER COSTOMER'S ARE NOT SATISFIED.SOME CUSTOMER'S HAVE SINGLE CYLINDER SERVICE.PLEASE TAKE ACTION IMMEDIATELY.

Bharat Gas — WORST CUSTOMER RESPONSE IN THE WORLD

Dear Redars,

M/S Sesha Sai Gas Agency located at Kotha pet, Guntur of ANDRA PRADESH. this franches under Barath Gas Distributers,
why Bharath Gas People apoint these dummy partys?

1. There is no sofficient staff
2. Traffic Probulem at the pramiss
3. Worst Response like varbal languge
4. not attempt phones in working hours
5. they dont have complants book, if they have dont will give to consumers
6. ATQ for Booking, (Any Time Q)

these facilitlys are consumers recving these fraches,

i kindly request you to pl. think consumers suffers.

regards,

B.RAMESH,
[protected]@yahoo.com
[protected]

Booking of LPG Cylinder ( Consumer # 40808 )
I had booked a lpg cylinder in this agency on 21st sept 09 and after 15 days not received about the non delivery of the service i was told it will not take action .

Bharat Gas — Not delivering gas in time

My consumer number is 61628

Supplier: Bharath Gas.

Gas agency: Anugraha Gas Agency, Basaweshawara Nagar

I booked the gas on 27/08/2008, till on date (17/09/2008) they haven't deliverd the cylinder. Now we are having food outside, because we don't have gas in our house now. Whenever I called, they are saying that, they don't have stock and not answering properly although i have booked the gas 20 days back. I am not understanding this, why stock is not there to deliver the cylinder. I feel they are giving the gas cylinders in block & make more profit. Does it required more than 20 days to deliver the gas after booking. Kindly help me to resolve these kind of problem.

Thanks
Nagaraj K

I was geting my Bharath gas in time. But since last two times, the agent - bharath gas suppliters - BTM LAYOUT, bangalore PHONE:26784422/26784411 are not supplyng the gas in time . They are telling us that, they can supply only once in 45 days. I have booked my gas on 26th Sept 2008. My consumer No.13362. Name: Achar Vasanth. Kindly advise the above mentioned agent to supply immeidately.

Kindly reply this email in writting, else I will be forced take further steps.

Anticipating your full co-operation with consumers.



With regards


VASANTH ACHAR
971, 1ST FLOOR, 16TH MAIN, 07TH CROSS ROAD
E W S LAYOUT, B T M II STAGE
OPP ADARASH STORES
BANGALORE - 560076
PHONE:[protected]
MOBILE: [protected]

Sir,
I am a Bharath gas consumer for last 4 years, my consumer number - 29597 from SEENA GAS AGENCY, ANGAMALY, Kerala. I have only one Cylender for may family. But unfortunatly this agency not hasbeen providing gas in time. In my enquary, they replaid, " No Stock". They will deliver it after 40 days in every booking. So Kindly take necessary steps to provide gas in time.

Regards
Daisy Thomas

sir
I AM MR. SUBHASH GORAY A CONSUMER OF BHARATH GAS FOR 15 YEARS, I HAD BOOKED THE CYLINDER ON 5-9-2009 AND I AM YET TO RECEIVE IT .IF I CALL THE LOCAL SUPPLYER (CIVIL SUPPLIES, CALICUT, KERALA) ONLY AUTOMATED VOICE BOOKS THE CYLINDER SO I HAVE REBOOKED MY CONSUMER NO IS 5097 AND NOW WAITING NO IS 122
PLS ADVICE. THANKS

BHARATH GAS, in Nellore are the biggest CHEATERS.

They are NOT DELIVERING GAS IN TIME as result hesitating customers a lot.

They are just MONEY MINDED.

They sold gas in BLACK very publicly.

The RICKSHAW MANS who deliver cylinders to home are also selling gas cylinders in BLACK at the

rate of RS.700/- each.

Higher authorities of the agency also have SHARE with RICKSHAW MANS.

Hence they were Supporting RICKSHAW MAN when I made a COMPLAINT to Higher Authority

about RICKSHAW MAN who had NOT DELIVERED cylinder to my house, which he

sold in BLACK at somewhere OUTSIDE.


Please... Anybody help people to come out from such situation.


If Nellore collector see's this comment, please respond to this Sir.

my barah gas connection in seena gas angamaly at 2005.my paper in connection time is missing
i want one more cylinder.please reply.