Bharat Petroleum [BPCL] Complaints & Reviews

This is in regards To Gas Supplied less in the refilled Culinder,
I have a Gas Connection from Adlakaha Gas Agency, Booth # 6, Sector-9 Faridabad-121006.
Consumer # 013873
In the past I have been receiving Cylinder with the seal tempered, and the qutity of the Gas is less in these cylinder.When asked the same to the delivery Boy we end up in heated argument.We received a Cylinder on 17/03/09 again the seal was tempered we asked to change the Cylinder after a heated argument he changed the cylinder.
Do we need to go through this situation every time when ever we book for a cylinder.
Please take strick action agnest Adlakaha Gas Agency ask them if at all they need to check a cylinder they need to do that in front of the customer.

Awaiting for a quick action

Thankying you

Valsaraj

I RECENTLY GOT A FLAT AT BADLAPUR, I REQUIRE A NEW BHARAT GAS CONNECT. I WANTED TO KNOW THE PROCEDURE AND DOCUMENT REQUIRED ALONGWITH THE REQUIRED AMOUNT. I[censored] KINDLY GUIDE ME ON THIS.

I ALWAY REFER BAHART GAS.

KINDLY CALL ME ON [protected]

RGDS,

SIMI

Dear Sir,

I want new Gas connection to my Native place, my Native place address is;

At an post - Kalambaste (Maldewadi)
Taluka - Sangameshwar
District - Ratnagiri

You may please convey the contact No. OR e-mail for further needful.

With regard,

Girish Ubhalkar

Dear Sir,

no response when making call

Poor Service

I am a custumar of bharat gas My agency name is Rahul Gas (bharat Gas Agency) Jangpura Bhogal New Delhi
My Custumar No. is 23858
Phone Number is always busy and no phone pick up

Dear Bharat Gas,

I have transferred my gas connection before two month back from Uttar Pradesh to Delhi due my services transferred, I followup regularly to Bharat gas agency in Sector-24 Rohini (Delhi) but the person says we have no Regulator so we can not provide you, If they have regulator problem that means every region should be problem the same, but other region is issuing to connection why not having in Rohini,

Kindly advice me what can i do last two month i am problem phasing a lot,

Hope you will shot out my problem very soon,

Reg ; New connection of Bharat Gas ( Bharat Petroleum company Limited)


Dear Sir,

I am working as MAnufacturing executive in Britannia Industries Ltd. Delhi. My job is transferable and I was transferred from UTTRAKHAND to Delhi in the month of Jan, 10.i am a tenant at lok vihar pitampura, I was not having any Gas Cylinder.I approached bharat gas agency shakurpur from where my landlord is getting the cylinder, they told me that we can not issue a new connection till june 10. the dealer’s staff not only misbehaved but refused to give the new connection. Since he was not expecting any extra money from me for giving the new connection, he told me that due to Gas shortage, he will not be in a position to give new connection. I am facing this problem at Metropolitan City at
Delhi, I have a daughter of 5 months and it would be very difficult for me to live without a gas cylinder.Even the agency refused to give me the detail of procedure.

I request you to look into the matter and instruct the dealer to deal with the customer with respect.

With Regards

NITIN BEMBEY
LOK VIHAR PITAMPURA
Delhi-110084
Mobile No : [protected]

I would like to know about my connection transfer position from kavali to rayagada my consumer no. is 7986 my mail id is [protected]@yahoo.com

I Mr.A.Anthony had booked the cylinder on 27th of november 2008 our SR. No.GG75 every time we are delayed with the supply of cylinder by more then 15 days, Inspite of calling them and giving them a reminder call they are not providing the cylinders in time.

We request you to take this complaint and take the action immediatly.

with regards,

A.Anthony.

my booking gas date 01/03/09 cylinder no deliver my gas agency name kaushik gas agency mundka new delhi 110041 agency phone no [protected]&[protected] my agency gas copy no 3392 my name baljeet sngh h no 865 near hanuman mandir mundka delhi 110041 my cont no [protected] this agency services bad services &staff behaf v poor

laxmi gas nilgiri is a gandimara sanstha he is doing black and ill bihaviour to the custmer

sir,
i am syed mukhtar a consumer of bharat gas asked you to register a complaint against ANAND GAS SERVICE, BADARPUR who is supplying the cylinders after 10 to 20 days of booking.
and also sometimes dealing in BAD LANGUAGE. TAKE STRICT ACTION AGAINST MY COMPLAINT.
i have booked my cylinders on 23/2/15 with booking no.[protected] and yet now i have not received
they are just saying your cylinders will be delivered within 2 days but they don't.
PLEASE TAKE STRICT ACTION OR ELSE TELL ME A METHOD TO CHANGE MY LPG GAS COMPANY.

Dear Sir,

I, Satish (C/o Muni consumer no 6916) am a customer of Bharat Gas. I want to complain against my distributor Delhi Gas Agency Uttam Nagar, My grievance is that after booking a cylinder, I have to wait for almost a month for its delivery. When I call on the telephone numbers provided by the distributor, no one ever responds. These numbers are 28565371, 25642250, 25563130.
After exhausting all my resources, I am finally writing to you. Please take necessary action to solve my problem at the earliest.

Thank you,
Muni (Satish Mob. No [protected])
Consumer no. 6916

Phone number provided by distributor remain busy all the time or out of order.
The telephone number - [protected], [protected], [protected] & [protected] provided by the LPG Gas Distributor (M/s Delhi Gas, o[censored]ttam Nagar, Delhi-59; India) for the booking of refill of Bharat Gas remains busy all the time. Therefore, booking of the Refill has become a tedious and time-consuming task.
On visiting on shop, you can find that telephone is always misplaced intentionally.
Please arrange to provide the customer with the facility of booking the Refill of Bharat Gas through internet or more telephone numbers for easy booking.
Sincerely,
Arun Chadha
Uttam Nagar,
Delhi-110059.

Dear Sir,

Tel. No. [protected] is only ringing &[protected] is always busy.

Please help what to do for booking? whom to call on emergency case.

Please advise.


Fatima Pinheiro
Ambernath.

Consumer No. 2545.

what is (Manvir Enterprisers of Bhajan Pura, Delhi-53) distebuter code.

for sms services register


thanks

what is (Manvir Enterprisers of Bhajan Pura, Delhi-53telephone number - [protected] & [protected]) distebuter code.

i need for sms services register


thanks

Bharat Gas Dealer — Telephone Numbers always busy

I have a gas connection with Bharat Gas - Dealer Nihal Gas in Mayur Vihar Phase-III. The phone number are always busy and it takes nealry 100 attempts to book cylinder refill.

Dear Sir,

Tel. No. [protected] & [protected] is always busy or not resposneing .

Please help what to do for booking? whom to call on emergency case for refiling .

Please advise.


Thanks & Regards
Dinesh Kumar
ph.[protected].

Consumer No. 12056 (pusplata)

Please help what to do for booking? whom to call on emergency case for refiling .

Please advise.

Thanks & Regards
M.Bhupathu
mob. [protected]
Consumer No. 23995 (Ramasamy)

Dear Sir,

Tel. No. [protected] is only ringing &[protected] is always busy.

Please help what to do for booking? whom to call on emergency case.

Please arrange the telephone numbers


Lalana Dhande
Ambernath.

Consumer No. 30954

Dear sir,

I want to book my gas but the no. Provided by u i, e. 25949558, 25949538, 25949545, [protected]& even 24hr booking no i, e. 1712 does not work, remain busy or just ring...

M trying to book my gas for last 10 day.

Each & every month i face the same problem, i'm very disspointed & irritated by the services provided by you...

How should i book my gas...

Plz try to solve my problem,

And provided the correct booking no...


Regards
Jaspreet kaur
[protected]
Consumer no. 11804

Dear Sir,

My Distributor Virat Gas Agency, Gari Mandu, Bhajanpura Delhi & My Connection no. P14723. i booked by gas on 01/11/2010 by SMS my booking Ref. no. 4162328 but cylinder not delivered till date

I Request you to delivered above cylinder immediately

Chidha Singh
Mob [protected]

My Distributor pakaj gas, mangolpuri Delhi & My Connection no.ad23329. i booked by gas on 30/01/2011 by SMS my booking Ref. no. 6273588 but cylinder not delivered till date

I Request you to delivered above cylinder immediately



santosh kumar
mob- [protected]

http://www.ebharatgas.com/pages/Customer_Care/CC_CS_MOC.html

24 hr. Bharatgas cylinder booking facilities on www.ebharatgas.com

The Online Customer Service permits the Bharatgas Customer, at registration, to create his / her own Login ID and Password, which will enable him / her to interact online and access information in a secure environment and avail of the following facilities:

»
Place an order for refill cylinder ONLINE
»
View Refill Order Status/Brief History
»
Avail of the Reminder Service
»
Participate in Contests / Promotions as and when organized on the site

The Online facility of booking Bharatgas cylinders is available to all Bharatgas customers.

Refill booking through SMS
This facility is available to all Bharatgas Customers across all Metro cities and State capitals To avail the facility, please follow the steps given below:

»
Click here to Register your Mobile number (for the First Time Only)ORType on your Mobile REG>space<DistributorSAPCode>space<ConsumerNumber
»
Click here to know DistributorSAPCode

- Vodafone, MTNL, Idea, Airtel & Tata Users to send this SMS to 52725
- Airtel and other Mobile Users to send this SMS to 57333
- When you register, you will receive an SMS confirming the registration
»
For Refill Booking(through SMS) Type on your Mobile LPG

- Vodafone, MTNL, Idea, Airtel & Tata Users to send this SMS to 52725
- Airtel and other Mobile Users to send this SMS to 57333.
When you book for refill cylinder, you will receive an SMS confirming the Booking of refill cylinder with booking reference number

When the cylinder is delivered, you will receive an SMS confirming the delivery of the refill cylinder with delivery date.

Refill booking through IVRS on Unique telephone number 1712 or 25517177 for Delhi only
Bharatgas Customers in Delhi can also book a refill cylinder or log a leakage call by dialing our telephone number 1712 or 25517177. These numbers are unique for Bharatgas Customers. The system functions as under:

»
The customer is given the choice of language
»
On selecting the same, the customer is required to say the name of the distributor
»
On confirmation by the system, the customer will key in the consumer number
» The system will confirm the booking and provide a refill-booking number.

im refill my cylinder at least two weak before by sms refilling but there is no supply of cylinder . Its getting too late & also never provide the facility fro know the actual status of my cylinder booking by a sms.

Dear Sir,

My Distributor Chanakya & Sidharth Gas Co., A-3/24 DDA Market JanakPuri, 58. Anju Saini Janakpuri New Delhi & My Connection no. 16519. i booked by gas on 19.09.11 by SMS my booking Ref. no. 12955419 but cylinder not delivered till date. When i was call my Gas Agency they regret to give the Cyliner after 1 week if we find the delay they said the Gas Cyliner shortage and they do not have the stock short supply received from head quarter, this problem repeat every month when i was booked my cyclinder (through SMS) and called after 10 days they said the cylinder is not avaliable.

I Request you to take appropreiat action and resolve this issue.

Anju saini ([protected])

Gas leaking.

Its emergency. Do something soon

dont give me cylinder

Sir, my no.is 4599 my cylinder is not reached at my home in 16days . Plz accept my complaint and send cylinder.

Register to http://www.ebharatgas.com/ebgas/pages/index.jsp and raise your complain online, they'll escalate the issue to all the stakeholders. It helped in my case.
If it doe'snt work, raise a complain to the regional head quarters, all details address ph nos. and email ids are available in the website.
Cheers !!

I get gas from Revathi distributers, Hafizpet, kondapur. We are asked to book a cylinder after 20 days and the delivery is done only after another 20 days. Thats too long a period for a cylinder to last in a family of 5 adults. Every month we end up cooking on other means.
On my calls to the agency, I am told the delivery will happen the same day or the next, but it never happens.
We moved to Gachibowli from Himayatnagar, where we always received our cylinder with in 15days.
Either this place needs a new gas agency or the existing agency is not handling the things correcly.

prateek Enterprise — Non delivery of GAS

This may sound like very common complaint but Bharat Gas needs to something about this. Everytime we book gas with Prateek enterprise. The standard commitment from them for the first time is the Gas will be delivered in a week. (Everyone know this will never happen). After a week you will have to start following them on daily basis and the the standard answer you get for seversal days is that boy will come today...After this you are totally at their mercy till the Gas is delivered.

We are also facing the same problem with the PRATEEK..
There is bangalore customer care number. Try that. But they are also not picking up.
Bangalore [protected]

You can have online booking at.
http://www.ebharatgas.com/
You can also raise complaints here.

Helo sir/Madame
My consumer id no is 24282 Registered in the name of COL RC SINGH.

I have called the agency to know the status of my booking. The Girls deployed on Phone ARE VERY RUDE, THEY WILL NOT ANSWER THE QUARY & WILL HUNG UP PHONE ABRUPTLY. I FACE THIS PROBLEM EVERY TIME. INSPITE OF REQUESTING TO TALK CALMLY THEY WILL GET MORE RUDE.

PLESE CONSIDER MY COMPLAINT & HOPEFULLY ACTIONS WILL BE TAKEN AGAINST THE STAFF DEPLOYED

A copy of this complint has been sent to conumer complint forum.

THANKS & REGARDS
PRADEEP CHAUHAN

H.N Enterprises — Bills not given to consumers

The boy at the cash counter didn't handed over the bills for the product purchase made at their outlet and when asked, he gave a order cheque which is not a bill copy. On our further protest, the actual bill was made and handed over to us. This practise is not new in this shop and has been warned earlier also. Since the item is food it makes things even more critical as all these food items are perishable in nature and also it is a punishable offence of evasion of tax by the dealer, would request you to take strict action against these kind of practices.

Shop Details :H. N Enterprises,Shop No. 13-15, Defence Colony, Flyover Market, New Delhi - 1100020,
Ph :[protected],46060900,46060960

Regards,

Rahul Dewan
[protected]@yahoo.co.in

Consumer No. 53600615
Distributor Code: C. C. 611712
Distributor Name: PRATEEK ENTERPRISES, BANASWADI, BANGALORE

I booked for gas on 27/03/2013, last week, yesterday the delivery boy show the bill Rs.920/-. why they given that much? I called many times the prateek Gas agency 2 hours try thee no.s every time is busy. before I booked gas it will come minimum 20 days will come. this time they give gas with in 2 days.

I hope that Bharat gas heeds to my request and delivers the gas as soon as possible.

One of the worst and pathetic Customer service ever
the people who attend the phone are absolutely unethical and barbaric
they do not care what you have to tell never ever ready to listen all they have to do is drive you away

Every time when i book the gas, they will tell that it will be delivered in 3 to 5 days. but finally it will come at all. After repeated calling, in the office they will say like that have sent the bill and they will give the delivery person contact no. If I call that person, he will say one or other reason. And this will keep continuing daily. finally i will get the cylinder after 15 to 25 days of booking.

This is the usual story with this agency. In spite of our busy work, we need to track this every month.

Very poor service. I had booked gas on Nov 10, 2013 and till now didn't get the gas. After repeatedly calling them (mostly phone goes busy), they said the delivery guy came to your house and no body was present at the house. I enrolled for delivery on weekend service. haven't yet got the gas till now. I called the delivery guy, he is very rude. doesn't understand english. He says it will be delivered today but never does it. When i call to office, they say call to delivery man. No service offered to working couples as they should instruct the delivery man to atleast inform people when they are coming so that someone can be at home.else you need to stay home just to keep waiting for the delivery guy to turn up.
Very rude and pathetic staff too in the office. looking for changing the agency.fed up.

Dear Sir,

I had booked my Gas at Prateek gas agency. They said it will take 10 days to deliver it. I dont know if it takes this long. I am really feed up calling the customer service people who are very very rude and are always in a hurry to hung up the call. They said last that ask if the service boy can deliver, . I have tried calling up the boy..he is also in a hurry or he doesnt pick up the calls...its really frustrating especially for office goers, who have to do regular follow ups...Bharat gas if you have to maintain a good image in public, please take action against this agency for their rude behavior.

waited for a month after first booking and then rebooked, but still didn't get the refill after 45 days. have spoken to office staf[censored]mpteenth time and visited them only to get false promise everytime. have put up complaints in the ebharatgas.com on this but still haven't seen any action. watch out for malpractices if you are a consumer of them. or better get rid of it.

I am facing the same problem from the day one for delivery of cylinders. Even though I pay the boy 500 for cylinder. The BPCL needs to close the distributorship from Prateek to someone who can provide better service. I had earlier connection from Mahalaxmi who were relatively better but for some reason they aligned to Prateek. It has become nightmare for us. We have started using hot plate instead as we have tired of these people. I am thinking to switch the gas agency. Is there someone listening or people are just venting out their emotions.
All the above points which customer mentioned are true.

Every time even i face the same problem since we are working people we cant stay at home from the booking date to delivery date . I booked the cylinder on 19th nov-2014 today i called the office about this they said that it will be delivered today then i called the delivery guy he didnt respond to my call for an hour later he picked and said its door locked .so I kindly request you to give us a pre message so that we can arrange someone at home to recieve .I requested the guy to deliver after 4 pm or on sunday or saturday but he asks me to provide a letter to the agency.If you could kindly sort out my problem I will be grateful to you because I wont get leave to come to your office. My customer id is 23144 and its prateek agency -Banaswadi.

They claim to have come and the connection is cancelled because the consumer is out of station - whis is crap and a lie. No one even called - let alone come and this happened twice!!

Dear Sir/Madom

I have a Gas connection with PADMAVATHI BHARAT GAS AGENCY, 183A, Velacheri Road, East Tambaram, Chennai-73, the delivery boys of the agency asking Rs 10 to 25 for each home delivery,
if any body not willing to give the delivery charges they taken back the cylinder. If there any delivery charges fixed by bharat gas? then advertise we will follow you, otherwise instruct that agency and take necessary action infavour of customers.
Thanking you

Bharat Gas — Non devlivery of Gas cylinder

We have booked for a gas cylinder during the last week of October and we have not got the cylinder till date. Numerous calls have been made to enquire about the delay but the attendant simply puts us on hold and never responds.

5th November was the promised delivery date but there is no sign of the cylinder whatsoever. The response and attitude of the people working there is shocking and this is just hieght of violation of consumer rights.

We will soon be moving to the consumer court and lodge a case there.

Our consumer no. is 4571 and the Address of service for Bharat Gas is :
Keshav Bharat Gas, Edapally Toll, Ernakulam, Cochin-682024, Kerala.

We have booked for a gas cylinder during the last week of Feb -10 and we have not got the cylinder till date. Numerous calls have been made to enquire about the delay but the attendant simply puts us on hold and never responds and always told that we will delivery today.

7th Feb was the promised delivery date but there is no sign of the cylinder whatsoever. The response and attitude of the people working there is shocking and this is just height of violation of consumer rights.

Our consumer no.2933 is and the Address of service for Bharat Gas is :New Ashok Nagar Delhi - 96
so sir, i request to plz delivery cylinder within time.

we are booking the cylinder 30 jan but even not we get the cylinder office person tell they delivered but the delivery person tell us they not get our number why it happen and we have only one connection it not the best customer service na

My LPG distributor is M/s.Surya Gas Agencies, Mulanthuruthy, Ernakulam Kerala. My consumer No.is 16603. The cylinder was delivered on 01/02/14 and the subsidy amount is yet to be credited to account with SBI, Chottanikkara Branch. Please look into the matter.

E.G.Peethambaran
Gokulam
Chottanikkara
Ernakulam. 682312
Mobile :[protected]

Dear all

We have Bharat Gas connection, agency is Bharar Jyoti gas agency, Yeshwant Stadium nagpur.

i had complant for Refile cilender on 25/9/10. also send e-mail if i complaint about that to Owner Mr, Raipure then i get easily refile cilender, but there Staff work very casuly. Bharat Gas Ltd. had done this to talk to Them. other wise there service provided by owner is very good.



I

Dealers are dectating their own terms even for delivery of cylenders.
Inspite of booking in advance refils are being supplied even after more tahn 15 to 20 days whereas booking period itself is 20 days from the date of cylender.One cylender does not run for 40 days.

My consumer no.9461 and I am a resident of Bareilly. M/s Raj Gas Service
(Code --) is the distributor for my connection. I have booked my gass on dated 08.05.09 and are trying to contact the said agency for the supply.
since 08.05.2009 over phone deseperately continously (atleast 8-10 times)for the delivery of gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected], 3291651) are not acccessible consequently, the gas has not been supplied till date 25.05.2009. On a previous ocassion also I had experienced similar kind of problem .

Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking and non delayed delivery. You may appreciate the precious time and effort already lost by me in this regard.

Mohammed Naeem
Bareilly
Mobile No.[protected]

Resp Sir
Main apne city main gas agency lena chahata hu.Pls Guide me.
Thanks regards
Joginder singh
[protected]

your hitesh gas services which is in the shidipura near to karol bagh is tottaly failed to full fil the services of coustmers there staff is cheating like booking the gas cylinder in our name Gas giving to others or you can pease check the deleviry slips from there staff you wiil get all the picture clear.
thks

Main apne city main gas agency lena chahata hu.Pls Guide me.
Thanks regards

My name is KIRAN KUMAR KORUDULA
EX ARMY Serving in Army Medical Corps (Disablad)
I Retaired Science 01Jan 2007
(Vill&Mand) Thiramlgiri
(Dist ) Nalgonda
(State) Andhra Pradesh
Pin Code 508223
Mob No [protected]

Hi,
This is to bring your kind notice that my consumer number is 3729 mapped with Shri Bhagwan Gas Service @Lakhimpur Kheri(U.P).

I had a query regarding service delivered by distributor of Bharat Gas .
I have booked my gass on dated 28.10.09 and are trying to contact the said agency for the supply.
since 28.10.2009 over phone deseperately continously (atleast 8-10 times)for the delivery of gas. But am very sorry to bring to your notice that there is no response from them.At Home my parents are 62 years old.Unable to walk "n" nubers of time at gas agency for getting gas cylenders.With the available record with your system in mentioned address four time gas has been delivered, now he is saying that address has been wrongly filled in record so unable to deliver the gas.

Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking and non delayed delivery. You may appreciate the precious time and effort already lost by me in this regard.

Thanks!
Devesh Kumar
S/O.OMPrakash Shukla
+[protected], [protected]

Dear Sir/Madam,
The gas deler of Meethapur (badarpur)New delhi 44 does not recive the phone on duiety hrs. every month we all users are facing such type of problem, today also you can cross check the phone lines.Nos are[protected] and[protected]

With regards
D.c.Pant

I am using your LPG for several years.Consumer No:-18635, G.Rejikumar. I used to get the cylinder from your Dealer M/s Rahul Agencies, 31/5, Jangpura Ext Market, New Delhi-14, But now I feel very bad to tell you that, the Agency is not supplying the Gas for us over THREE months. I went there many times and they were Misbehaving to me. They were not picking the Phone. I have seen several times that they are selling it in Black for more Money. Earlier I was getting the Cylinder much Delayed. Many of the consumers getting cylinder from this supplier is not satisfied. Hope you will do the needful.

Hi Sandeep

You are very ture, i am from Vadodara and i got the same response from gase agency "Ramdev Gas Agency" of BP. They forcefully asked to change pipe and service, and in even their tester asked to sign on blank paper on denying to change the parts. In Rules of BP they have no where mentioned that we must have to use their products. I am agree that we should go for quality testing but in quality testing they are doing nothing but to force to change pipe and all. They have denied to refill gas if we are not following them. This happen yesterday and i am planning to register case in consumer by tomorrow. Please let me know if you have any higher authority contact no.
Thanks
Vishal Pathak
[protected]

I HAVE A DOUBLE CYLINDERS GAS CONNECTION, DISTRIBUTOR NAME - LOKENATH TRADERS, BAHULA, .DIST-BURDWAN, W.B. MY CONSUMER NO - 4074, THE DEALER IS SELLING NEW CONNECTION AT RS 8100/- IN BLACK WHICH IS VERY HIGH.HE BOUNDS THE CUSTOMER TO BUY A WATER FILTER OR A PRESSURE COOKER OR A ELECTRIC IRON OR ANY THING IN ADDITION WITH A NEW CONNECTION ALSO WHOSE RATE IS MORE HIGH THAN THE MARKET PRICE.SO THE CUSTOMER IS FACING A GREAT PROBLEM TO BUY GAS BUT WHICH IS ESSENTIAL. SO PLEASE INVESTIGATE ABOUT THIS MATTER AND WE SHALL BE GRATEFUL TO YOU.THANK YOU.

I am A.G.Dastidar
I had subcribed a gas cylinder, Subscription Voucher No[protected] Dtd-25.01.2000, from EKTA ENTERPRISES, Bharat Gas Distributor Kumardhubi, Dhanbad 828203, C C NO-431850
and my consumer no- EE9166. After that I had faced problem every time of booking a cylinder. Recently (3 yrs) I had changed my address (within same area). And three times requested that distributor to change my old address. But they said every time that "computer problem". Finally distributor informed me that My consumer number "EE9166" does not belong to my name and that number has already been transferred from here. But how is it possible?
I have all original documents. So, Please advice me, how can I solve it?
Plese take necessary action.
Thanks
Old complaint ticket no-C[protected]

Dear Sir/Madam

hello...I'm Ravi Verma from Gola gokaran nath. Distt. Lakhimpur kheri but presently i'm in South Africa.
Sir, i want to get a GAS AGENCY in Gola or near by Gola.
please advise me how can i get it.
Thanking you in advance!!
Kind regards,
Ravi Verma
S.Africa
cell:[protected]
[protected]
E-mail: raviprakesh.[protected]@gmail.com

sir
i ma residing in cidco nanded, i am making calls to bharat gas agency(sheetala devi agency) since last three days, but nobody is recieving my call how should i book further more it is taking 15 das for delivery.i have took connection before 3 1/2 years ago but did not get dual connection yet.evrey time i ask for dvc they are telling me that i will not get now.how many days it will take to get extra cylinder.
dhananjaya babu gattu
cunsumer no:25997

since i don't'e extra cylinder & i take once in 6 months i requested them to deliver immeidately, which they refused adamently - by absuing me. they should consider who take frequently / very late and who do not have any additional they shd give consideration. They don't know how to treat the customer & shd learn pr very badly. they are getting salary from our tax money, which they forgot - no manners to treat anyone

Dear Sir

This is regarding the behavour & attitude of employee of Sunil Gas Agency.
This behavour can be seen at any time. Most of the time when we call for booking of new Gas Cyliender nobody picks up the calls and then after somebody picks up with no answer.

Kindly look into the issue & take some serious actions angainst this issue

Counsumer No. 01367
Name: Mrudula Nikam
Bhundup

I agree, Sunil Gas Agency, has also stopped delivering cylinders. They say there is acute shortage and it takes 15-20 days. Inspite of waiting for 25 days, there still claim there is a backlog of 5-6 days. Their staff encourage you to take on spot delivery from their godown. How's that? If there is actual shortage, how come cylinders are available at their godown, whereas they refuse to deliver the same to you citing reasons for shortage?

Rishi Gupta

what the hell the service of sunil gas agency!!!

the mama who came at our places had given us 4 landline numbers of sunil gas agency...
but none of the said numbers are working from last 2 days...
i m so frustrated abt their service, what to say...

pls arrange for some online booking of cylinders .so that we work class people atleast book it online instaead of putting our cell dialing stupidly...

pls work on it, improve ur service in the quality manner..best of luck...

I have been calling Sunil Gas agency since last 8 days, they are giving excuse to deliver, Since i have requested them that i have only single sylender but they dont consider consumers request, and asked us to wait for another one week to get it delivered, how come they take 15 days for delivery, We have seen some unauthoried people get cylenders within 2-3 days, because just they pay (bribe) excess amount and sell them in balck...
my humble request you to look into the matter and provide us good service..

Manoj Wagh
Bhandup

I am trying to call the Sunil gas services since morning, no body is picking the phone or busy

Kindly look into the issue & take some serious actions against this issue

Or provide facility to book cylinder online so we can get receipt of booking i.e Acknowledgment after booking of Gas cylinder



Shyamoli
Bhandup

I m trying to call sunil gas agency since last 2 days, that call lines are busy continuosly..
pick up the phone yar... What are u doing there????

I have been calling Sunil Gas agency since last 8 days, that call lines are busy continuosly..
I have book cyllender 1 month before,
one delivery person sanjay who come at our home last week and ask for book, he wrote something into that book and said your cyllender will come shortly, i am taking your empty cyllender as truck is going within 30 minutes, we belive him as he came usually at our home to deliver cyllender,
but he not come yet, we tried call on his cell number and office landline, but his cell number is switched off and office landline are busy continuosly.

what the hell is sunil gas service.

Ajit Naik.
Bhandup

this is third time in three months instead of booking forgas 20days prior i have not recived cylinder i have to go and collect from agency. reason given that delivery man (Mr. sheetaram.)couldnot found adress.but same person is delivaring on same adress for many years. how suddenly he is not able to find the same address. but when i go to the agency they say first it has been delivered. but when i tellthem that i have not recived. i think there is some false play going on . please take notice and do the needfull.this is causing lot of inconvieniance.

The Delivery Boy of Cylinder Everytime Demanding extra money.
Please start online payment system so it will be easy for us to make payment& also this rediculas things get stop.

A mechanic came to home to fit cylinder in regulator as we cud not, did it.[Its free service]
This Mr Shrishupal [mechanic] scared us of gas leak from a pipe which is 16 months old, we agreed to change.
He put 2.5 meter pipe and charged 1100/- rupees n put old pipe in his bag.
When I asked him to show old pipe, it was only 1.5 meter costing only 190/- rupees + 250 rupees of his visiting charges.. so I demanded him to change to 1.5 meter instead of 2.5 which cost 3 times..
Mr Shrishupal made excuses of manipulation, charged 800 /rupees and left..

Now a days, all gas pipe mechanic scares you for pipe leak to some burner issues, comes for x problem, recommends y and invariably takes[protected] rupees for some or other things and noway to verify..

Same experience of neibour with HP gas before one week

I dont understand why they dont pick up the phone. Incase we need any help there is no proper nos. They dont understand the urgency of their customers.consumer no. 07139