Submit a Complaint
Claimed

Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com
1.8
Updated: Apr 14, 2026
Complaints 6087
Resolved
2104
Unresolved
3983
So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Petroleum [BPCL]

Having problems with Bharat Petroleum [BPCL]?

File a complaint and get it resolved by Bharat Petroleum [BPCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Gas Stations
Bharat Petroleum [BPCL]
Rank #1-20

Bharat Petroleum [BPCL] reviews & complaints page 39

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashok Suresh D
from Delhi, Delhi
Dec 31, 2020
Report
Copy

I have raised complaint in BPCL official website regarding repeated online transaction failures while using bharat gas website for payments. My complaint id was 6492061 and was closed without any resolution or feedback. Is it just a formality to ask for consumer's feedback/complaints and just close it without resolution? Do customers look like jokers to these people and they just use them for their business? If bharatgas cannot do proper website maintenance, they can very well shutdown their official website so that consumers will not be fooled of such cheap tricks. If the issue will not be solved, will take it till ministry of petroleum.
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Durgaprasad Rai
    from Delhi, Delhi
    Dec 31, 2020
    Report
    Copy

    My client code in NINE112 form motilal oswal, i had purchase 200 share of bpcl company in my account and holded for 2 years then sold,
    My account shown me total divident of BPCl is 11250rs but till date i have recieved 0.00 rs.
    So kindly Send me a dividend through DD Or Directly to my account.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mohd Samii
      from Delhi, Delhi
      Dec 30, 2020
      Report
      Copy

      Address: Gudimalkapor petrol pump near golden palace hotel Hyderabad Telangana

      At gudimalkapor petrol pump near golden palace hotel Hyderabad Telangana
      They are cheating petrol with everyone
      Please take strick action against them
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mohd Samii
        from Delhi, Delhi
        Dec 30, 2020
        Report
        Copy

        Address: Gudimalkapor near golden place hotel Hyderabad

        The Bharat petroleum station at gudimalkapor are using cheating petrol scam to everyone.
        Regularly I fuled up rs.50 from anywhere I get 25km of milege, but when I fuled up in gudimalkapor petrol pump I get 20km of milege
        This is to much
        Please take strick appropriate steps against them
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          [email protected]
          Dec 30, 2020
          Report
          Copy

          Address: VARAHI GAS SERVICES udaipur

          Hello,
          I had applied for new connection.
          Request ID number 74580420

          Paid online with ref. no.[protected]IGAKDPVGO3. But not able to get receipt
          Due to maximum otp limit exceeded issue.

          Dealer asked for reciept otherwise cash payment in office.
          What to do now ??
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            heea singh
            from Tiruchirappalli, Tamil Nadu
            Dec 23, 2020
            Report
            Copy

            Address: Borpa mathura

            पेट्रोल पंप की मशीन खराब है कृपया इसे सही कराएं
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            Dec 23, 2020
            Updated by heea singh             पेट्रोल पंप की मशीन खराब है कृपया इसे सही कराएं मशीन पर पल्सर खराब हैं कई बार कंप्लेंट कर चुके हैं 1 महीने से अधिक समय हो गया है कृपया इस पर ध्यान दें और व्यवस्था को देखते हुए इसे तुरंत सही कराएं कई बार कंप्लेन की है केवल एक-दो दिन की बोलते हैं आज तक कुछ नहीं हुआ है
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Chudiwalgk
              Dec 21, 2020
              Report
              Copy

              I have booked bharat gas lpg cylinder on 21/12/2020 and made online payment on the BPCL website Amount ₹700.79/- was deducted from my bank account but still it showing payment status as pending on bharat gas cylinder booking site. As per BPCL website information I got is as
              Id: [protected] Order Number:252762 Book Date:[protected]:52:00 PM Booking mode:Web Booking Status:Your Refill is in Booked Status Payment Status:Pending Remarks:Your payment request is under processing. Please wait
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Athar shafi shah
                Dec 20, 2020
                Report
                Copy

                Address: Jammu and kashmir Budgam

                Dear, I recently purchased double bottle connection from bpcl distributor. Subsidy credited to my account but while downloading bharatgas app and entering registered mobile no.it shows you are a blocked consumer. Distributor code is199138.My registered mobile no.is [protected] and my email is athar.[protected]@gmail.com. please solve the issue and forward the same to my email along with lpg id. Yours sincerely
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ritesh Gangurde
                  from Powai, Maharashtra
                  Dec 15, 2020
                  Report
                  Copy

                  Address: Guru krupa agency shop no 05 shree Gajanan krupa apartment kalyan west

                  They are very bad to talk and selling unwanted things to customer
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Dharmes
                    from Mumbai, Maharashtra
                    Dec 10, 2020
                    Report
                    Copy

                    My problem is that nihal gas services I call him company for my gas automatically booked & diliver I have called company this no. [protected] she says me company policy has been changed now I disagree with policy to auto gas booking please find attached & solved my problem
                    Please send a copy of policy point of company has been mentioned page 📄

                    Regards
                    Dharmesh
                    [protected]
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                    View replies
                    My problem is that nihal gas services I call him company for my gas automatically booked & diliver I have called company this no. [protected] she says me company policy has been changed now I disagree with policy to auto gas booking please find attached & solved my problem
                    Please send a copy of policy point of company has been mentioned page 📄

                    Regards
                    Dharmesh
                    [protected]
                    Reply
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      PRAKASH koyal
                      from Powai, Maharashtra
                      Dec 7, 2020
                      Report
                      Copy

                      Address: PATTABIRAM, CHENNAI-600 072

                      Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy)

                      Consumer Name : PRAKASH.J
                      CONSUMER NO : 72999422
                      GAS - BHARAT GAS
                      CITY - THIRUVALLUR
                      Mobile no : [protected]
                      AGENCY NAME: ABR
                      DISTRIBUTOR CODE: 110797
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                      View replies
                      Please solve the problem, Please
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Hira Arora
                        from Powai, Maharashtra
                        Dec 7, 2020
                        Report
                        Copy

                        We are request to you that not to open new petrol pump

                        near m/s ram steel industries, g.T.Road, khannna side, mandi

                        gobindgarh-147301 (muncipal property

                        no.B[protected], distt.Fatehgarh sahib, punjab, because our

                        industries uses large fire furnace, which is very risky for

                        petrol pump as well as ram steel industries.The

                        information collected by you from the new opening

                        petrol pump is incorrect.Please take immidiately action

                        on it.
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Hira Arora
                          from Powai, Maharashtra
                          Dec 7, 2020
                          Report
                          Copy

                          We are request to you that not to open new petrol pump

                          near m/s ram steel industries, g.T.Road, khannna side, mandi

                          gobindgarh (muncipal property no.B[protected], because our

                          industries uses large fire furnace, which is very risky for

                          petrol pump as well as ram steel industries.The

                          information collected by you from the new opening

                          petrol pump is incorrect.Please take immidiately action

                          on it.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rajesh Gandla
                            from Powai, Maharashtra
                            Dec 5, 2020
                            Report
                            Copy

                            Address: 51/967-A5-3, ILLUR nagar

                            This is regarding the service provider of BPCL out let in Kurnool, Andhra Pradesh Sri Venkateswara Pure V R COLONY.The service in this out let is very very poor no proper response with the filling boys and today I have faced a disgusting service with the employees. Rather providing proper service the staff talked with me in disrespectful manner.
                            Also every time i ask for air the machine will always out of order or no employee will be attending the air machine. This kind of service i have faced many times till now. Hope this time some action would be taken from the company. Waiting for your positive response.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              NPN STATUS
                              from Powai, Maharashtra
                              Dec 5, 2020
                              Report
                              Copy

                              Address: At.Post.Anjangaon Bari

                              Mangalam Bharat Gas Badnera Hey Lokan kadun Jast Paise ghetr.
                              Gas Cha Rate Ahe Rs 620 pan Cotomber pasun Rs 640 ghete Ani Keva keva Tar 630 ghete
                              Tari tumi yarr var laksh dya
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                O
                                Orooj
                                from Mumbai, Maharashtra
                                Dec 2, 2020
                                Report
                                Copy

                                I applied for new bharat gas connection on the bharat gas online registration portal... after successful document verification i paid the requisite amount for single bottle connection... but the session timed out and the money was debited from my credit card.. when i tried to check the status of my connection, error was coming with message " maximum otp limit reached. Kindly inform about the status of my connection.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Aatur
                                  from Powai, Maharashtra
                                  Nov 30, 2020
                                  Report
                                  Copy

                                  Hii..
                                  In 27 November I booked LPG Cylinder using SBI net banking and rs. 618 debited from my bank account.
                                  But in payment status of bharat gas site it shows me pending status.. and today it shows as failure status.
                                  Kindly look in the matter and do the needful as soon as possible.
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Museb Marriman
                                    from Coimbatore, Tamil Nadu
                                    Nov 29, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I have booked bharat gas lpg cylinder on 29/11/2020 and made online payment on the BPCL website using amazon pay upi. Amount ₹ 661/-was deducted from my bank account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through BILL DESK. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
                                    Dec 1, 2020
                                    Complaint marked as Resolved 
                                    Amount credited to my account.
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Nov 30, 2020
                                    Updated by Museb Marriman                                     Contacted Bank they are saying amount credited to merchant account.

                                    View replies
                                    I have booked my cylinder on 27/12/2020.payment made through online.money deducted Rs 744 but no confirmation message.Now I am worried about again cash payment to delivery boy.please resolve this.booking no 95578
                                    Reply
                                    I have booked my refill cylinder on 28/12/2020 Booking no 142204 using amozon pay upi, amounting 732rs, my money was deducted from my bank account but bpcl website shows payment status as failed, my booking was converted as COD and I payed my cash payment to delivery person, online payment was still not refunded to me, (03/01/21) Refund my money as soon as possible.
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rekha MG
                                      Nov 26, 2020
                                      Report
                                      Copy

                                      Booked bharat gas cylinder on 26.11.2020 throug quick book and pay... the status is showing booked... but the amount is still in process
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sandivai007
                                        Nov 20, 2020
                                        Report
                                        Copy

                                        Address: SN.18B Gondhale Nagar Hadapsar Pune Maharashtra.

                                        Sir, I Have Make A Payment For New Double Cylinder Bharatgas Connection and Make Payment of 3694Rs through Phoanepay online Mode and Amount Deducted from my Account and when i check Payment Status on Bharatgas, It show Ststus: Failed. And Amount Is Not Refunded to me and No any Massage form Bharatgas Related Payment. So Please Help For this issue. My Id is :74255411. I will Attached the Payment Status Screenshot with this.
                                        Thank You.
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Laxmi Enterprises
                                          1.2
                                          (45)
                                          Hindustan Petroleum Corporation [HPCL]
                                          2.1
                                          (3750)
                                          Natraj Gas
                                          1.9
                                          (14)