Bharat Petroleum [BPCL] Complaints & Reviews

I am a regular consumer of lpg from bpcl on subsidised price and my distributors are super-chef gas services (Bharat gas distributors), t. Nagar
Chennai-600017. ([protected]@rediffmail.com). Usually, the subsidy amount would be credited on the day or after the delivery of the refilled cylinder to me, to my bank account. But, they failed to credit the subsidy as usual to my bank account for the delivery of the new refilled cylinder. On 03.03.20. I lodged a complaint with bpcl in this regard and after a lapse of nearly one month, they credited the subsidy to my bank account. But again, they have failed to credit the subsidy to my bank account for the refilled cylinder delivered to. Me on 04.05.20. Again, i lodged a complaint with bpcl regarding their failure to release the subsidy for crediting to. My bank account. They informed me via email saying that an officer from bpcl would look into the matter, but no one has taken any steps in this regard. As such, i am constrained to sue bpcl for their deliberate act. They
Are reluctant to release the subsidy due, it seems. (My cons. No.21538)

Bharat Petroleum — online bharatgas booking payment failed but money deducted

Dear consumer, your online payment against Refill booking ref no.[protected] on 06/12/2020 has failed. In case your bank/card is debited kindly take up with them.

Block c, sector 41, chandigarh, 160047..

On date 11 june, 2020, petrol pump staff mis guide that he is filling normal petrol but he filled high speed petrol.

He bluff and selling premium petrol

Dear sir/madam,

Hi my self mr. Piyush p. Patil iam one of customer of your bharat gas my consumer id[protected] i am staying in ulhasnagar-4
& i am purchased new connection in harjas gas service on dtd.14/12/19 (Singal gas). But covid-19 lockdown sigal connection is not sufficient
Befor 1 month i am tring (Dubal gas cylinder) connction enquary many time but service provider not give us positive responce.
He give us reason new connection process is closed no one help us for gas cylinder.

Request you please provied us dubal gas cylinder

Take nassasary action for the same.

Thanks & regards,

Piyush p. Patil

Sir,
By mistakely i pressed opt out button in bharath gas site actually i deserve subsidy but
Unfortunately i pressed opt out button
My consumer number is 97394226, farida mohammed nadeer

My customer id is 32317681, my distributor code is sap-181941, sir my register mobile no [protected], but this no not show in registered. Pl help me. I don't book now my bharat gas cylender. Pl help me

Cash memo number is 13394 generated then it shows that your lpg cylinder was delivered on 27th may 2020 after enquiring they told us that it will be delivered within 2 hours after making a thousand calls today it’s 9june 2020 we still haven’t received our cylinder.

My gas registration number is 24436045
My phone number is [protected]

Look into this matter and
Please provide us our gas cyclinder asap!

I booked cylinder today on bharatgas app. Amount is deducted from account but nothing shows in app and asks for cod. Please check. Images attached for reference.

Sir, i feel very upset of distributor work. Bpcl guidelines shows that-"get cylinder refill delivered and installed at your residence by deliveryman"this guide line is not obeying by the distributor and also not obeying this-when cylinder is supply to the customer they are not weightning the cylinder in weighting scale. So i kindly request to bpcl official please take some action to this distributor. The name of this distributor is - baikuntha gas agency. Which is situated in - town-sarthebari, dist-barpeta, pin-781307, state-assam.

Sir, i am a customer of bharat gas. My consumer number is[protected]. Sir, i feel very upset of distributor work. Bpcl guidelines shows that-"get cylinder refill delivered and installed at your residence by deliveryman"this guide line is not obeying by the distributor and also not obeying this-when cylinder is supply to the customer they are not weightning the cylinder in weighting scale. So i kindly request to bpcl official please take some action to this distributor.

Hi

I am continuously getting maximum otp limit exceeded error. My request no is 72666832

I have raised a gas refill request (Order no 34372). The status for the order is delivered but did not receive any cylinder from the gas agency.

I have booked bharat gas lpg cylinder on 29.05.2020 and made payment using upi on cc avenue portal. Amount of rs.579 was deducted from my account but is showed payment status: failure. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account till date.
I also had to pay in cash to receive the cylinder
My order reference id: 23380
Transaction id: ici[protected]ee647ebaec179c133a25718
Kindly help me in getting a refund of money deducted on online payment.

Dear sir i have lost my handset because of that i have lost my register number with that i request you to please help me to change my registere number.

Consumer number p24126
Old number [protected]
New number [protected]

I went to mauli petrol pump and asked the attendant to fill for 550rs to which he feeder the amount in the machine and did not leave the lever while filling and when asked as to why he is not leaving the lever as it works on auto - filling basis.. He replied it's not working and when asked to demonstrate he refused. This is continuously happening in the lockdown period in the particular petrol pump. He even said the manager is not there in the pump and can't be called. They are very unprofessional and wrong behaviour.

Sir
I am not getting any response from bpcl my problem is-i am a customer of bharat gas. My consumer number is-13222. I feel very trouble because of my subsidy amount of 10 refill is not credit in my account till now. I have been complaining so many times in bharat gas customer service about my problem but bpcl official rejected to solve my problem. 5681984, 5676630, 5650230, 5639826, 5617113, 5603244, 5595344, 5594402. These are compliant number that i complained in bharat gas customer service. I belongs to a very poor family. I have already complaint in this subject to consumer complaint forum but not getting any response from bpcl. So i kindly request to consumer complaint forum please help me to get my subsidy amount.

Sir, i have placed order of bharatgas cylinder on 26/05/2020 but while paying money online using upi payment method my money got deducted but transaction failed on bharat gas website. Please help me to get the full refund of rs.572/-. The upi website shows as successful transaction status. I did receive the gas cylinder delivered on 27/05 and delivery man took rs.572/- from me. Hence i request you to refund rs 572/- asap.

Invoice no - 28648
Upi transaction id[protected]
Paid to - [protected]@icici

Thanks,
Mahendiran

Please join me on dbtl scheme because i have activated unfortunately opted out subsidy. It is very sad things for me. I do not get the subsidy since november-2019 till now. Pls kindly join on dbtl scheme. My consumer number[protected], srinibas gas agency, angul. Consumer name - saroj kumar sahu, at/po - bhandubara, ps/dist - angul, mob no. [protected].

Inspite of closing credit card they keep on sending bills

My distributor is lavanya gas agency my ref booking no.7886 status showing delivered on 15/05/2020 whereas i havent recieved the cylinder till date