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1.8
Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 43

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S
Saloni Saxena1
Jun 9, 2020
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Address: C-483 saraswati vihar Pitampura delhi

Cash memo number is 13394 generated then it shows that your lpg cylinder was delivered on 27th may 2020 after enquiring they told us that it will be delivered within 2 hours after making a thousand calls today it’s 9june 2020 we still haven’t received our cylinder.

My gas registration number is 24436045
My phone number is [protected]

Look into this matter and
Please provide us our gas cyclinder asap!
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    jayashree lanke
    Jun 8, 2020
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    I booked cylinder today on bharatgas app. Amount is deducted from account but nothing shows in app and asks for cod. Please check. Images attached for reference.
    +2 photos
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      D
      [email protected]
      Jun 7, 2020
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      Address: Town-sarthebari, Dist-Barpeta,pin-781307,State-Assam

      Sir, i feel very upset of distributor work. Bpcl guidelines shows that-"get cylinder refill delivered and installed at your residence by deliveryman"this guide line is not obeying by the distributor and also not obeying this-when cylinder is supply to the customer they are not weightning the cylinder in weighting scale. So i kindly request to bpcl official please take some action to this distributor. The name of this distributor is - baikuntha gas agency. Which is situated in - town-sarthebari, dist-barpeta, pin-781307, state-assam.
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        G
        Gitu Barma
        Jun 7, 2020
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        Address: Town-sarthebari, Dist-Barpeta, State-Assam,pin-781307

        Sir, i am a customer of bharat gas. My consumer number is[protected]. Sir, i feel very upset of distributor work. Bpcl guidelines shows that-"get cylinder refill delivered and installed at your residence by deliveryman"this guide line is not obeying by the distributor and also not obeying this-when cylinder is supply to the customer they are not weightning the cylinder in weighting scale. So i kindly request to bpcl official please take some action to this distributor.
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          T
          Tejasvihadkar
          Jun 5, 2020
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          Address: Kalwa 400605

          Hi

          I am continuously getting maximum otp limit exceeded error. My request no is 72666832
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          Please resolve this issue asap
          Reply
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            D
            DiwakarAggarwal
            Jun 5, 2020
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            I have raised a gas refill request (Order no 34372). The status for the order is delivered but did not receive any cylinder from the gas agency.
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              A
              Advait Gawde
              Jun 4, 2020
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              I have booked bharat gas lpg cylinder on 29.05.2020 and made payment using upi on cc avenue portal. Amount of rs.579 was deducted from my account but is showed payment status: failure. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account till date.
              I also had to pay in cash to receive the cylinder
              My order reference id: 23380
              Transaction id: ici[protected]ee647ebaec179c133a25718
              Kindly help me in getting a refund of money deducted on online payment.
              +2 photos
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                P
                Prakash Saliyan
                May 31, 2020
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                Address: Ramabai ambedkar Nagar sathe vasahat ghatkopar east

                Dear sir i have lost my handset because of that i have lost my register number with that i request you to please help me to change my registere number.

                Consumer number p24126
                Old number [protected]
                New number [protected]
                +1 photos
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                  G
                  Gaurav Babel
                  May 29, 2020
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                  Address: Baner mauli petrol pump .

                  I went to mauli petrol pump and asked the attendant to fill for 550rs to which he feeder the amount in the machine and did not leave the lever while filling and when asked as to why he is not leaving the lever as it works on auto - filling basis.. He replied it's not working and when asked to demonstrate he refused. This is continuously happening in the lockdown period in the particular petrol pump. He even said the manager is not there in the pump and can't be called. They are very unprofessional and wrong behaviour.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    J
                    [email protected]
                    from Barpeta, Assam
                    May 27, 2020
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                    Address: Town-sarthebari, Dist-Barpeta, State-Assam, pin -781307

                    Sir
                    I am not getting any response from bpcl my problem is-i am a customer of bharat gas. My consumer number is-13222. I feel very trouble because of my subsidy amount of 10 refill is not credit in my account till now. I have been complaining so many times in bharat gas customer service about my problem but bpcl official rejected to solve my problem. 5681984, 5676630, 5650230, 5639826, 5617113, 5603244, 5595344, 5594402. These are compliant number that i complained in bharat gas customer service. I belongs to a very poor family. I have already complaint in this subject to consumer complaint forum but not getting any response from bpcl. So i kindly request to consumer complaint forum please help me to get my subsidy amount.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                    Jun 07, 2020
                    Updated by [email protected]                     I feel very tire because i am not getting any response from BPCL for my problem.
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                      M
                      Mahi12345678
                      May 27, 2020
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                      Sir, i have placed order of bharatgas cylinder on 26/05/2020 but while paying money online using upi payment method my money got deducted but transaction failed on bharat gas website. Please help me to get the full refund of rs.572/-. The upi website shows as successful transaction status. I did receive the gas cylinder delivered on 27/05 and delivery man took rs.572/- from me. Hence i request you to refund rs 572/- asap.

                      Invoice no - 28648
                      Upi transaction id[protected]
                      Paid to - [protected]@icici

                      Thanks,
                      Mahendiran
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        S
                        saroj7239
                        May 26, 2020
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                        Address: At/Po- Bhandubara, PS/Dist- Angul, PIN-759122, State-Odisha

                        Please join me on dbtl scheme because i have activated unfortunately opted out subsidy. It is very sad things for me. I do not get the subsidy since november-2019 till now. Pls kindly join on dbtl scheme. My consumer number[protected], srinibas gas agency, angul. Consumer name - saroj kumar sahu, at/po - bhandubara, ps/dist - angul, mob no. [protected].
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          I
                          Ishaan Khatiwala
                          May 23, 2020
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                          Address: 1/45 C Vikas building Dutch road Nanpura surat

                          Inspite of closing credit card they keep on sending bills
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            S
                            Sukhendu Banerji
                            May 17, 2020
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                            Address: Bangalore

                            My distributor is lavanya gas agency my ref booking no.7886 status showing delivered on 15/05/2020 whereas i havent recieved the cylinder till date
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                              J
                              [email protected]
                              from Barpeta, Assam
                              May 15, 2020
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                              Address: Town-sarthebari, Dist-Barpeta,State-Assam, pin-781307

                              Sir, i have honour to inform you that i am a customer of bharat gas. My consumer number is-13222. I feel very trouble because of my subsidy amount of 10 refill is not credit in my account till now. I have been complaining so many times in bharat gas customer service about my problem but bpcl official rejected to solve my problem. 5681984, 5676630, 5650230, 5639826, 5617113, 5603244, 5595344, 5594402. These are compliant number that i complained in bharat gas customer service. I belongs to a very poor family. So i kindly request you to solve my problem and help me to getting my subsidy amount
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              May 18, 2020
                              Updated by [email protected]                               Not getting any response from BPCL.sir, please help me to get my subsidy amount.
                              May 19, 2020
                              Updated by [email protected]                               Not getting any response from BPCL.Kindly request to BPCL please solve my problem.
                              May 22, 2020
                              Updated by [email protected]                               Not getting any response from BPCL about my problem?who will solve my problem?
                              May 23, 2020
                              Updated by [email protected]                               When my problem will resolve ? Not getting any response from BPCL .
                              May 24, 2020
                              Updated by [email protected]                               Not getting any help from BPCL official and distributor.When my problem will resolve?
                              May 27, 2020
                              Updated by [email protected]                               BPCL Official is not resolve my problem till now.i have a small request to consumer complaint forum please help me to get my subsidy amount.
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                                R
                                Ravi sankar Utla
                                May 15, 2020
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                                Address: Jammalamadugu.kadapa

                                Pls cancel my booking cylinder because we are wrongly booked the cylinder
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                                  S
                                  Suparna3
                                  May 14, 2020
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                                  For new connection request no 72487955
                                  I have paid online and the amount is debited from my credit card but it’s showing as failed in bpcl ebharatgas website. Please refund the same to my credit card.

                                  Credit card company msg as followed:

                                  Alert: you've spent inr 3, 797.28 on your amex card *21005 at bd bpcl - pg on 14/05/2020 at 04:10pm ist. Please call [protected] if this was not made by you.

                                  Note: for credit card payment the amount was 3797.28
                                  +1 photos
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                  May 14, 2020
                                  Updated by Suparna3                                   Not
                                  May 14, 2020
                                  Updated by Suparna3                                   Not yet solved
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                                    D
                                    [email protected]
                                    May 13, 2020
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                                    Address: Town-sarthebari,Dist-Barpeta, State-Assam,pin-781307

                                    Sir,
                                    I have honour to inform you that i am an inhabitants of town-sarthebari, locality-dabor chupa, dist-barpeta, state-assam, pin-781307.in our town there is bhart gas distributor. The name of this distributor is - baikuntha gas distributor. We have been facing huge disturbance because cylinder delivery van is not come to our locality since 2 month. So we are unable to receive our booking refill till now. So i kindly request to bpcl please order the distributor to send their cylinder delivery van in our locality.
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      G
                                      Gitu Barma
                                      May 13, 2020
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                                      Address: Town-sarthebari, Dist-Barpeta,State-Assam, pin-781307

                                      Sir,
                                      I am very uppset because of distributor cylinder delivery van is not come to our locality since 2 month.in our locality people have been facing huge plight last 2 month. So i kindly request to bpcl please help us my mentioned purpose. I have mention the address that people are facing this plight in the following-locality name - dabor chupa, ward no - 2, town-sarthebari, dist-barpeta, state - assam. Pin-781307 and distributor name is - baikuntha gas distributor.
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        S
                                        Sanjay Deka
                                        from Mumbai, Maharashtra
                                        May 13, 2020
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                                        Address: Town-sarthebari,Dist-Barpeta,State-Assam, pin-781307

                                        Sir
                                        I have honour to inform you that in our place people have been facing refill crisis since 15 days. But distributor and bharat gas official is not doing any steps to solve our problem. We are unable to cook our food in lpg gas. We have been cooking our food in fire wood. So we facing huge disturbance due to lack of lpg. The name of this distributor is - baikuntha gas distributor this distributor is situated in - town-sarthebari, pin-781307, dist - barpeta, state-assam. Please do something as soon as possible.
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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