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Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] reviews & complaints page 54

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M
manoranjan kumar Vcrcian
from Mumbai, Maharashtra
Sep 23, 2019
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Address: Patna, Bihar

Bharat petroleum, Gola Rd, Patna पर मैं 23.09.19को सुबह 6.20AM पर RS300 का पेट्रोल लेने गया पर वहां के स्टाफ 2000 रुपये के चेंज देने से मन किया।फिर मैं केशियर के पास गया परन्तु उन्होंने भी मुझे गाली(भोंसड़ी के चल भाग) देते हुए भगा दिया(जब कि उनके पास बहुत सारे खुल्ले मौजूद थे)।मजबूरन मुझे अपने दोस्त के कार्ड से पेमेंट करना पड़ा।और जब मैं कंप्लेन की बात कही तो उन्होंने कहा "कंप्लेन से मेरे झांट न उखड़ेगा" जा जो उखाड़ना है उखाड़ ले।
अब आप बताओ मेरी क्या गलती थी।क्या कंपनी कस्टमर से ऐसी ही व्यवाहर और ब्लैकमेल करने की पालिसी रखती है।ऐसा नही की ये सिर्फ मेरे साथ हुआ है वहां इस तरह के और भी लोग थे जिनको परेशान किया जा रहा था।
अब देखना है कि सही में कंपनी कुछ उखाड़ पाती है या नही।
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Oct 02, 2019
Updated by manoranjan kumar Vcrcian
मैं जानना चाहता हूँ की इस शिकायत पर क्या कार्यवाही की गई | सिर्फ ये कह कर कि समस्या सुलझा ली गई है, मई संतुष्ट नहीं हूँ |
कार्यवाही क्या हुई, ये बताइए |
Oct 02, 2019
Updated by manoranjan kumar Vcrcian
मैं जानना चाहता हूँ की इस शिकायत पर क्या कार्यवाही की गई | सिर्फ ये कह कर कि समस्या सुलझा ली गई है, मैं संतुष्ट नहीं हूँ |
कार्यवाही क्या हुई, ये बताइए |
Oct 07, 2019
Updated by manoranjan kumar Vcrcian
Fruitless to launch complain against any agency/system . There is no given any reply or status about complain.
Booked my refill on 7th September. CM generated on 13th September. But delivery yet to happen. We are suffering monetary wise as well mental torture due to the delay
vparas's reply, Sep 15, 2019
Rajni gas agency delaying booking and delivery.
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    M
    Murugan_Ngl
    from Palghat, Kerala
    Sep 22, 2019
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    Address: No16, plot no 102, 2 Nd cross, Kumaran nagar, behind railway station, Hosur, Krishnagiri district, tamilnadu. Pin -635109, 635109

    Sir my name is murugan. I m a bharat gas customer. I m residing at hosur, krishngiri district, tamilnadu. The” sanmuga sabari sai bharat gas agency” is in our area. They are delivering gas cylinders to our homes. My problem is, whenever i m booking cylinder, they take more than 20 days every time. For that also, i m calling to the agency minimum 50 calls. I m very frustrated on this issue. This month also i booked my cylinder on 03/09/19. But till now (22/09/19) not delivered my cylinder. Whenever i call the agency, they say tomorrow & tomorrow. Many times not lifting the phone also. My consumer no is[protected]. Distributor code-165778. Please do need full action sir.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    As u r saying that u will deliver a gas cylinder refill within 24hrs after booking. But still in not getting a cylinder which I have booked a day before yesterday... It's reducules with booking no 135187
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      F
      FrAnk Abhi
      from Delhi, Delhi
      Sep 20, 2019
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      Address: BPCL MASAURHI SERVICE STATION SHANTI PATH ROAD MOTI BAGH 1 NEW DELHI, New Delhi, Delhi, 110021
      Website: BPCL SHANTI PATH ROAD MOTI BAGH 1 NEW DELHI 110021

      Bpcl shanti path road moti bagh 1 new delhi 110021

      Dear sir/ madam

      I have notice that bpcl employee are not behave properly yesterday i am going to bpcl petrol pump and fill tyre air but no one is there and i will ask the fuel filler employee but he is no reply my problem suddenly i have seen air filler but he has not talking properly and i am wait for 30 minute to fill my car tyre air half n hours come the air filler and said that i am not in duty to fill air in your car and he is abuse me and said fill car tyre air i am not in duty half and hour i am wait but no one can fill my car tyre air i am faceing so many problem in petrol pump
      Please review my problem

      Thanking you
      Abhishek sharma
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Supply not for 1 month due to booking
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        A
        arvind 2788
        from Indore, Madhya Pradesh
        Sep 20, 2019
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        Address: 474002

        Dear Sir,

        My consumer no is 22850. I have booked the cylinder 7-8 days back. Your booking desk person committed to deliver the cylinder after two day. but we have not yet received the cylinder. We call many time times, every time we get reply that your gas delivery receipt not generated yet.

        Please look in to matter & resolved the issue.
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          U
          Usman bhai mahida
          from Ahmedabad, Gujarat
          Sep 19, 2019
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          Address: Nana vanta boriya anand, 388130, Anand, Gujarat, 388130

          I am a consumer of bharat gas consumer no 53284. I have opted giveup subsidy by mistake through online but my intension is check subsidy online. So please get back my subsidy because i am not eligible for give up subsidy. What is the procedure to get back subsidy continuously pls rply me as soon as possible. And please resolve it quick.
          Consumer id is:36067513
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            A
            as768417
            from Mumbai, Maharashtra
            Sep 19, 2019
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            Address: Aurangabad, Maharashtra

            Dear sir,
            My consumer no is 49486799. I have booked the cylinder on 17.09.2019. Your booking desk person committed to deliver the cylinder after two day on 19.09.2019. But we have not yet received the cylinder. We call many time times, every time we get reply that no stock of cylinder.
            Please look in to matter & resolved the issue.
            Thanks & regards,
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              M
              Manorama Misra
              from Pune, Maharashtra
              Sep 18, 2019
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              Address: Near Medipoint Hospital, Pune, Maharashtra, 411007

              Sir
              I got new gas connection of Bharat Gas in the end of 2018.
              My connection LPG ID is[protected] and I am not getting my gas subsidy in my Ban Account detailed below:

              Manorama Misra
              Saving bank Acc No. [protected]
              IFS - IOBA0000669
              Indian Overseas Bank
              Aundh Branch, Pune 411007

              Please arrange to deopsit Gas subsidy since December 2018 in the above account which is linked with my Adhar for Gas Subsidy.

              Thanking you

              Manorama Misra
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                K
                Kiran Gunaki
                from Delhi, Delhi
                Sep 16, 2019
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                Address: no 39 3rd cross GBR layout Vidyaranyapura, Bengaluru, Karnataka 560097, 560064

                I have booked the gas in bharat gas consumer no. 53352534 to basaweshara bharat gas agency, yelahanka old town, bangalore -64 on 03.09.2019, the booking no. Being but till today have not received the gas cylinder. Every time i or my wife rings up to the agency they reply that it will be delivered tomorrow. It has become a story book name if tomorrow comes.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                Sep 16, 2019
                Updated by Kiran Gunaki
                I have booked the gas in Bharat Gas consumer No. 53352534 to Basaweshara Bharat Gas Agency, Yelahanka Old Town, Bangalore -64 on 03.09.2019, the booking no. being but till today have not received the gas cylinder. Every time I or my wife rings up to the agency they reply that it will be delivered tomorrow. It has become a story book name If Tomorrow Comes.
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                  S
                  srohan10
                  from Delhi, Delhi
                  Sep 15, 2019
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                  I have paid the bill amount of ₹581 through UPI with IVRS for gas refilling.
                  But the payment status of my order is still showing pending.
                  I paid from Phonepe app and their customer service saying that the transaction is successful.
                  Money is deducted from my account already.
                  Customer ID : [protected]
                  Order No : 82424
                  Registered Mobile No : [protected]
                  Email ID : [protected]@gmail.com
                  +1 photos
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    V
                    Vidyashri Hegde
                    from Mumbai, Maharashtra
                    Sep 14, 2019
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                    Address: Vidyanagar ,near vidyanagar police station hubli 580021

                    Shreevari bharat petroleum gas agency located at vidyanagar hubli, one of the worst gas agency in hubli. I had never expected if we order gas through online will take more than one month. Still i have not received gas. Giving fake promise to the customer that tomorrow we will supply gas. If we go and ask they will tell "gas stock is not there, delivery boys are not there. Today your area service is not there". One of their staff behavior is very very rude. He doesn't know how to treat their customers. And telling that u can go and complaint any where. Wow such a customer service i had never ever seen.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      Vidyashri Hegde
                      from Mumbai, Maharashtra
                      Sep 14, 2019
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                      Address: Vidyanagar ,beside vidyanagar police station.hubli Karnataka 580021, Dharwad, Karnataka

                      Shreevari bharat gas hubli 580021, is one of the worst gas agency /distributor in hubli.1 month i had ordered gas cylinder till now i have not received gas cylinder. Giving fake promise that tomorrow we will provide. One of their staff behavior is very rude. Not at all giving respect to customer telling that you can complaint anywhere, i don't care. Such a worst customer i never ever had seen.
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        K
                        kanisk7051
                        from Mumbai, Maharashtra
                        Sep 13, 2019
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                        Address: ambica gas agency amababari,sikar road Jaipur, Jaipur, Rajasthan, 302012

                        This is to report black marketing of gas cylinder is happening.
                        i booked cylinder on 5th September which is delivered to me on 10th September.but when i get subsidy 2 times then i check there is 2 deliveries are showing one on 9th and one on 10th.
                        i took one cylinder on 10th September.
                        so i think one cylinder is sold out on 9th which is officially mine.
                        but they sold it and delivered to me on 10th September.
                        so as a good citizen of india i do not want to get wrong money and subsidy.

                        consumer no 53346
                        +1 photos
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        I did online payment for the refill through Bharat mobile gas app, the amount is deducted from my account but refill order status is showing pending and Payment Status is failure.
                        please resolve the issues
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                          A. MUGUTNHAN
                          from Chennai, Tamil Nadu
                          Sep 13, 2019
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                          Address: no.29 vembuli amman kovil street chennai 600095, Chennai, Tamil Nadu

                          Iam mugunthan a from chennai my consumer id;60443494, distributor name - nobel gas agency, no.75 annai theresa street, golden george nagar, mogappair, chennai-600107, mob - [protected], iam booking gas dt - 12/09/2019 and still not recd gas but my rented home they dont have bharat gas connection they new for chennai but for cash they will deliver the gas ifs i ask deliver boy and distributor they said no stock stop like this sales i have all proof my number [protected] plz help and do the needful
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            Sachin H Deokar
                            from Pune, Maharashtra
                            Sep 13, 2019
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                            Address: 411015

                            My Bharat Gas Consumer Number is 31656036

                            I have taken connection from Maruti Bharat Gas, Tingre Nagar, Pune. I have booked request for refilling my Gas Cylinder on Monday. Till Friday I am following with this agency for refilling of my Gas Cylinder but every day they gave me assurance that today it will come, today it will come.

                            When today I fed up with this and asked for Bharat Gas Customer Care head number they denied to provide the same. More over today they told me that your connection is transferred to some other agency which I was not informed or intimated. As a consumer I have full right to know that if my connection being transferred to some other agency, it is duty of that agency to at least keep me in loop so that I am aware of this.

                            But this agency instead of apologies this they are saying it is not their duty to inform us and it is the duty of other agency to inform us regarding this.

                            Here I have two complaints -
                            1. Since last 5 days I am following with Maruti Bharat Gas agency for refilling my Gas Cylinder but every time they giving excuse of today today. Their today is still not come. As as customer I am suffering.
                            2. They directly changed my Gas agency without informing or intimating me and now when I complained for issue no 1 they are telling your agency is changed and connect with other agency. This is clear lack of responsibility on the port of agency. Bharat Gas company should penalize them for providing such a bad service to customer and there by spoiling image of Bharat Gas company.

                            I am not at all satisfied with the above service of Bharat Gas agency.

                            Hoping for some action on this from Bharat Gas Company side.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              traja_1959
                              from Vellore, Tamil Nadu
                              Sep 12, 2019
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                              Dear Sir/Madam,
                              My name is Rajapalanivelu T. My gas consumer number was 1170 before 3rd September, 2019 and it was changed to 37209599 thereafter. I booked for my second cylinder on 22nd August, 2019 and on 3rd September I received a message stating that my gas booking order has been cancelled and I have to visit their office for further details. When I inquired through phone, A person from their office diverted me to go to another gas agency stating that my connection was shifted there. But they checked and said that my name was not found in the list. The next day again when I went to Pranav Gas Agency, where another one said that my connection was not transferred to another agency, and I will receive the gas the next day itself. But until today I didn't receive the cylinder. The lady who is attending the call is saying repeatedly that i will receive it the next day, for the past 4 days. 24 days have passed. Still I have not received the cylinder. The service is very very poor. I am terribly dissatisfied with the irresponsible service. I don't know in what priority the cylinders are distributed.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              Sep 12, 2019
                              Updated by traja_1959
                              Hope necessary steps will be taken as soon as possible.
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                                J
                                Jaya Bhuyan
                                from Barpeta, Assam
                                Sep 10, 2019
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                                Address: Sarthebari, Barpeta, Assam, 781307

                                Sir, i got a connection from bharat gas under ujjawala yojana. My consumer number is[protected]. My first problem is my ph number is not registered by the agency in my mention consumer number. I have been complaining so many times in this matter on the agency. But the agency is not responding my problem. My second problem is i am not able to getting my l. P. G. Subsidy on[protected]. I have been complaining this subject on bharat gas online complaint portal. My complaint number is -4695675. But they are failed to solve my problem. So i kindly request you to solve my problem immediately.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  Shridhar Thakur
                                  from Mumbai, Maharashtra
                                  Sep 4, 2019
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                                  Address: Prem gas agency katihar, Katihar, Bihar, 854105

                                  Sir
                                  My gas cylinder was booked on 20th aug and i made complaint of non delivery on 31st. My complain number 4671805.
                                  Later i made enquiry of my request on 4th september and the customer representive said the complain number is closed with comment that delivery has been done.
                                  But i have not received it yet. I asked him to refer it to higher authority.
                                  I am not getting what is going on such a poor transparency. It seems some racket is working amf without any information, my complaint is closed. Still i am waiting for the gas cylinder.
                                  A paid (Availing subsidy) consumer is facing such issue, so what would happen for an ujjala beneficiary. Most astonishing, i dont have a way to redress my issue.

                                  Sridhar
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                  Changing numbers
                                  Jamwal Singh's reply, Aug 27, 2019
                                  Sussces change booking number
                                  Jamwal Singh's reply, Aug 27, 2019
                                  change booking number
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                                    Philip Lakra
                                    from Mumbai, Maharashtra
                                    Sep 3, 2019
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                                    Address: Daltongang, Jharkhand, Palamu, Jharkhand, 822101

                                    Dear sir

                                    My name is philip lakra son of mr marcel lakra who is a consumer of bharat gas on behalf of whom i'm writting this application

                                    My dad is 60 + and a retired person who is living along and his all the expenses are been bested by me

                                    By mistake i am wrongly clicked give up subsidy august 2019 from then my dad is not getting any subsidy. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor and also talked to constomer care but they both told there is no option to change. Pls inform further what can i do to cancel the give up subsidy.

                                    Consumer name : marcel lakra
                                    Consumer number:[protected]
                                    Consumer id:[protected]
                                    Registered mobile no: [protected]
                                    Gmail id: philip. [protected]@gmail.com
                                    Domestic distributor: khusi bharat gas
                                    Address: daltolganj district: palamu, jharkhand 822101
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      yadagiri panuganti
                                      from Mumbai, Maharashtra
                                      Sep 2, 2019
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                                      Address: Purthiga agency A/C Ananth gas Hydrabad ro, Warangal, Andhra Pradesh, 506167

                                      Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy)
                                      Consumer no:222991
                                      Consumer Name: Panu ganti.Padma
                                      Consumer Id:54876965
                                      Distributer Name: Prethi gas agency A/c Ananth gas
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                                        Nidhi Johnny
                                        from Chengalpattu, Tamil Nadu
                                        Aug 31, 2019
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                                        Address: Sobha Silicon Oasis, Flat 1194, 19th Floor, Building 1, Doddanagamangala Road, Lavakusha Nagar, Electronic City, Bangalore, Karnataka, 560100

                                        Hi,

                                        I have applied for new bharat gas connection in bangalore electronic city phase 2 area. The name of the distributor is shree raksha gas agency-560099. From last two weeks the status is showing documents under verification. No action has been taken by bharat gas customer care. My new gas connection id is: 69843602

                                        Please resolve this issue asap.

                                        Bharat gas customer care please take some strict action and verify my documents. What is the use of online system if it is taking weeks just to verify the documents?
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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