Bharat Petroleum [BPCL] Complaints & Reviews

Bharat petroleum, Gola Rd, Patna पर मैं 23.09.19को सुबह 6.20AM पर RS300 का पेट्रोल लेने गया पर वहां के स्टाफ 2000 रुपये के चेंज देने से मन किया।फिर मैं केशियर के पास गया परन्तु उन्होंने भी मुझे गाली(भोंसड़ी के चल भाग) देते हुए भगा दिया(जब कि उनके पास बहुत सारे खुल्ले मौजूद थे)।मजबूरन मुझे अपने दोस्त के कार्ड से पेमेंट करना पड़ा।और जब मैं कंप्लेन की बात कही तो उन्होंने कहा "कंप्लेन से मेरे झांट न उखड़ेगा" जा जो उखाड़ना है उखाड़ ले।
अब आप बताओ मेरी क्या गलती थी।क्या कंपनी कस्टमर से ऐसी ही व्यवाहर और ब्लैकमेल करने की पालिसी रखती है।ऐसा नही की ये सिर्फ मेरे साथ हुआ है वहां इस तरह के और भी लोग थे जिनको परेशान किया जा रहा था।
अब देखना है कि सही में कंपनी कुछ उखाड़ पाती है या नही।

Sir my name is murugan. I m a bharat gas customer. I m residing at hosur, krishngiri district, tamilnadu. The” sanmuga sabari sai bharat gas agency” is in our area. They are delivering gas cylinders to our homes. My problem is, whenever i m booking cylinder, they take more than 20 days every time. For that also, i m calling to the agency minimum 50 calls. I m very frustrated on this issue. This month also i booked my cylinder on 03/09/19. But till now (22/09/19) not delivered my cylinder. Whenever i call the agency, they say tomorrow & tomorrow. Many times not lifting the phone also. My consumer no is[protected]. Distributor code-165778. Please do need full action sir.

Bpcl shanti path road moti bagh 1 new delhi 110021

Dear sir/ madam

I have notice that bpcl employee are not behave properly yesterday i am going to bpcl petrol pump and fill tyre air but no one is there and i will ask the fuel filler employee but he is no reply my problem suddenly i have seen air filler but he has not talking properly and i am wait for 30 minute to fill my car tyre air half n hours come the air filler and said that i am not in duty to fill air in your car and he is abuse me and said fill car tyre air i am not in duty half and hour i am wait but no one can fill my car tyre air i am faceing so many problem in petrol pump
Please review my problem

Thanking you
Abhishek sharma

Dear Sir,

My consumer no is 22850. I have booked the cylinder 7-8 days back. Your booking desk person committed to deliver the cylinder after two day. but we have not yet received the cylinder. We call many time times, every time we get reply that your gas delivery receipt not generated yet.

Please look in to matter & resolved the issue.

I am a consumer of bharat gas consumer no 53284. I have opted giveup subsidy by mistake through online but my intension is check subsidy online. So please get back my subsidy because i am not eligible for give up subsidy. What is the procedure to get back subsidy continuously pls rply me as soon as possible. And please resolve it quick.
Consumer id is:36067513

Dear sir,
My consumer no is 49486799. I have booked the cylinder on 17.09.2019. Your booking desk person committed to deliver the cylinder after two day on 19.09.2019. But we have not yet received the cylinder. We call many time times, every time we get reply that no stock of cylinder.
Please look in to matter & resolved the issue.
Thanks & regards,

Sir
I got new gas connection of Bharat Gas in the end of 2018.
My connection LPG ID is[protected] and I am not getting my gas subsidy in my Ban Account detailed below:

Manorama Misra
Saving bank Acc No. [protected]
IFS - IOBA0000669
Indian Overseas Bank
Aundh Branch, Pune 411007

Please arrange to deopsit Gas subsidy since December 2018 in the above account which is linked with my Adhar for Gas Subsidy.

Thanking you

Manorama Misra

I have booked the gas in bharat gas consumer no. 53352534 to basaweshara bharat gas agency, yelahanka old town, bangalore -64 on 03.09.2019, the booking no. Being but till today have not received the gas cylinder. Every time i or my wife rings up to the agency they reply that it will be delivered tomorrow. It has become a story book name if tomorrow comes.

I have paid the bill amount of ₹581 through UPI with IVRS for gas refilling.
But the payment status of my order is still showing pending.
I paid from Phonepe app and their customer service saying that the transaction is successful.
Money is deducted from my account already.
Customer ID : [protected]
Order No : 82424
Registered Mobile No : [protected]
Email ID : [protected]@gmail.com

Shreevari bharat petroleum gas agency located at vidyanagar hubli, one of the worst gas agency in hubli. I had never expected if we order gas through online will take more than one month. Still i have not received gas. Giving fake promise to the customer that tomorrow we will supply gas. If we go and ask they will tell "gas stock is not there, delivery boys are not there. Today your area service is not there". One of their staff behavior is very very rude. He doesn't know how to treat their customers. And telling that u can go and complaint any where. Wow such a customer service i had never ever seen.

Shreevari bharat gas hubli 580021, is one of the worst gas agency /distributor in hubli.1 month i had ordered gas cylinder till now i have not received gas cylinder. Giving fake promise that tomorrow we will provide. One of their staff behavior is very rude. Not at all giving respect to customer telling that you can complaint anywhere, i don't care. Such a worst customer i never ever had seen.

This is to report black marketing of gas cylinder is happening.
i booked cylinder on 5th September which is delivered to me on 10th September.but when i get subsidy 2 times then i check there is 2 deliveries are showing one on 9th and one on 10th.
i took one cylinder on 10th September.
so i think one cylinder is sold out on 9th which is officially mine.
but they sold it and delivered to me on 10th September.
so as a good citizen of india i do not want to get wrong money and subsidy.

consumer no 53346

Iam mugunthan a from chennai my consumer id;60443494, distributor name - nobel gas agency, no.75 annai theresa street, golden george nagar, mogappair, chennai-600107, mob - [protected], iam booking gas dt - 12/09/2019 and still not recd gas but my rented home they dont have bharat gas connection they new for chennai but for cash they will deliver the gas ifs i ask deliver boy and distributor they said no stock stop like this sales i have all proof my number [protected] plz help and do the needful

My Bharat Gas Consumer Number is 31656036

I have taken connection from Maruti Bharat Gas, Tingre Nagar, Pune. I have booked request for refilling my Gas Cylinder on Monday. Till Friday I am following with this agency for refilling of my Gas Cylinder but every day they gave me assurance that today it will come, today it will come.

When today I fed up with this and asked for Bharat Gas Customer Care head number they denied to provide the same. More over today they told me that your connection is transferred to some other agency which I was not informed or intimated. As a consumer I have full right to know that if my connection being transferred to some other agency, it is duty of that agency to at least keep me in loop so that I am aware of this.

But this agency instead of apologies this they are saying it is not their duty to inform us and it is the duty of other agency to inform us regarding this.

Here I have two complaints -
1. Since last 5 days I am following with Maruti Bharat Gas agency for refilling my Gas Cylinder but every time they giving excuse of today today. Their today is still not come. As as customer I am suffering.
2. They directly changed my Gas agency without informing or intimating me and now when I complained for issue no 1 they are telling your agency is changed and connect with other agency. This is clear lack of responsibility on the port of agency. Bharat Gas company should penalize them for providing such a bad service to customer and there by spoiling image of Bharat Gas company.

I am not at all satisfied with the above service of Bharat Gas agency.

Hoping for some action on this from Bharat Gas Company side.

Dear Sir/Madam,
My name is Rajapalanivelu T. My gas consumer number was 1170 before 3rd September, 2019 and it was changed to 37209599 thereafter. I booked for my second cylinder on 22nd August, 2019 and on 3rd September I received a message stating that my gas booking order has been cancelled and I have to visit their office for further details. When I inquired through phone, A person from their office diverted me to go to another gas agency stating that my connection was shifted there. But they checked and said that my name was not found in the list. The next day again when I went to Pranav Gas Agency, where another one said that my connection was not transferred to another agency, and I will receive the gas the next day itself. But until today I didn't receive the cylinder. The lady who is attending the call is saying repeatedly that i will receive it the next day, for the past 4 days. 24 days have passed. Still I have not received the cylinder. The service is very very poor. I am terribly dissatisfied with the irresponsible service. I don't know in what priority the cylinders are distributed.

Sir, i got a connection from bharat gas under ujjawala yojana. My consumer number is[protected]. My first problem is my ph number is not registered by the agency in my mention consumer number. I have been complaining so many times in this matter on the agency. But the agency is not responding my problem. My second problem is i am not able to getting my l. P. G. Subsidy on[protected]. I have been complaining this subject on bharat gas online complaint portal. My complaint number is -4695675. But they are failed to solve my problem. So i kindly request you to solve my problem immediately.

Sir
My gas cylinder was booked on 20th aug and i made complaint of non delivery on 31st. My complain number 4671805.
Later i made enquiry of my request on 4th september and the customer representive said the complain number is closed with comment that delivery has been done.
But i have not received it yet. I asked him to refer it to higher authority.
I am not getting what is going on such a poor transparency. It seems some racket is working amf without any information, my complaint is closed. Still i am waiting for the gas cylinder.
A paid (Availing subsidy) consumer is facing such issue, so what would happen for an ujjala beneficiary. Most astonishing, i dont have a way to redress my issue.

Sridhar

Dear sir

My name is philip lakra son of mr marcel lakra who is a consumer of bharat gas on behalf of whom i'm writting this application

My dad is 60 + and a retired person who is living along and his all the expenses are been bested by me

By mistake i am wrongly clicked give up subsidy august 2019 from then my dad is not getting any subsidy. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor and also talked to constomer care but they both told there is no option to change. Pls inform further what can i do to cancel the give up subsidy.

Consumer name : marcel lakra
Consumer number:[protected]
Consumer id:[protected]
Registered mobile no: [protected]
Gmail id: philip. [protected]@gmail.com
Domestic distributor: khusi bharat gas
Address: daltolganj district: palamu, jharkhand 822101

Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy)
Consumer no:222991
Consumer Name: Panu ganti.Padma
Consumer Id:54876965
Distributer Name: Prethi gas agency A/c Ananth gas

Hi,

I have applied for new bharat gas connection in bangalore electronic city phase 2 area. The name of the distributor is shree raksha gas agency-560099. From last two weeks the status is showing documents under verification. No action has been taken by bharat gas customer care. My new gas connection id is: 69843602

Please resolve this issue asap.

Bharat gas customer care please take some strict action and verify my documents. What is the use of online system if it is taking weeks just to verify the documents?