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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Nov 1, 2025
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C
Chaithrap
from Bengaluru, Karnataka
Jan 7, 2019
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I wrongly selected the option opted out subsidy, so don't no how to deactivate. But i need subsidy, hereby am requesting you to deactivate my opted out subsidy. I used bharat gas app for my use, wrongly i selected the option that opted out subsidy, after that i gone to my distributor also but no result. Can you solve this, what to do.

My account details:
Customer no: 12120
Customer id : 53303975
Mobile no: [protected]
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    S
    Shakku8786
    from Bhusawal, Maharashtra
    Jan 7, 2019
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    Address: Aurangabad, Maharashtra, 431001

    I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name - shakeel ahmed shaikh, my consumer no.50059, distributor name - venkatesh gas agency, aurangabad, maharashtra, mob. No.[protected], i was called to agency they told me its not possible for next one year. Please look into the matter resolve.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      priyank16
      from Samalkha, Haryana
      Jan 6, 2019
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      Address: Gurgaon, Haryana, 122001
      Website: www.ebharatgas.com

      My bharat gas consumer id is 43235906. I have mistakenly press the opt out subsidy online option today as my kid changed the app language and to restore language i opted out subsidy mistakenly.

      I discussed with customer care of bharat gas but they told that subsidy will automatically be started after 365 days. I am not able to manage lpg subsidy opt out due to present higher rate of lpg cylinder. Kindly cancle my subsidy opt out request and provide me subsidy for future lpg bookings.
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        R
        Rajesh sitaram moundekar
        from Mumbai, Maharashtra
        Jan 6, 2019
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        Address: Nagpur, Maharashtra, 440008
        Website: [email protected]

        Dear sir,

        I am rajesh moundekar. My consumer no. 97212742.
        I have opted out of subsidy by mistake trough online. I was trying to join dbtl but click the wrong option bymistake.
        But now i want to get subsidy & join dbtl.
        And i have not received my subsidy of dec.18.

        So please look in to this matter & resolve my issue.

        Name : rajesh moundekar
        Consumer no. 97212742
        Contact no. [protected]
        Distributor name : satish enterprises, reshimbag,
        Nagpur
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        OtherBharat Petroleum [BPCL] deactivate my opt out subsidy option
        Bharat Petroleum [BPCL] — deactivate my opt out subsidy option

        1 Review
        Ra Rajesh sitaram moundekar on Jan 6, 2019
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        Dear sir,

        I am Rajesh Moundekar. My consumer no. 97212742 .
        I have opted out of subsidy by mistake trough online. I was trying to join DBTL but Click the wrong option bymistake.
        But now i want to get subsidy & join DBTL.
        and i have not received my subsidy of Dec.18.

        So Please look in to this matter & Resolve my issue.

        Name : Rajesh Moundekar
        Consumer no. 97212742
        Contact no. [protected]
        Distributor name : Satish Enterprises, Reshimbag,
        Nagpur

        Complaint Status
        [Jan 06, 2019]
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
        Updated by Rajesh sitaram moundekar, Jan 06, 2019

        Dear sir,

        I am Rajesh Moundekar. My consumer no. 97212742 .
        I have opted out of subsidy by mistake trough online. I was trying to join DBTL but Click the wrong option bymistake.
        But now i want to get subsidy & join DBTL.
        and i have not received my subsidy of Dec.18.

        So Please look in to this matter & Resolve my issue.

        Name : Rajesh Moundekar
        Consumer no. 97212742
        Contact no. [protected]
        Distributor name : Satish Enterprises, Reshimbag,
        Nagpur
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          K
          kolli narsing
          from Bengaluru, Karnataka
          Jan 5, 2019
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          Address: 585326
          Website: [email protected]

          Dear
          Sir/medam
          Iam narsing l nagmaraplli bharatgas subsidy category becausei haveclicked opt out of subsidy by mistakein the online. I am rquesting toyou deactivate for "scroll ofhonour" opt (Out of subsidy) (By mistaka five number) cancelled and
          Please credited subsidy my syndicate bank br. Aurad (B)
          A/c no. [protected]
          Ifsc code synb0000709

          Mobile [protected]
          Consumer no 89587065
          Tq. Aurad district bidar
          Pin 585326

          Thank you sir/medam
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            N
            Nabanita manna
            from Kolkata, West Bengal
            Jan 5, 2019
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            Dear sir/ ma'am,
            My name is nabanita manna, i have made a mistake, i select opt out of subsidy by mistake. Please i regret you to cancel my request. I really so much fade up from the service of bharat gas. So i requesting you to kindly do needful favour. My detail about connection is mentioned below:
            Lpg : bharat gas
            Consumer no : 75761419
            Consumer id : 75761419
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              P
              parvanendu
              from Guruvayur, Kerala
              Jan 4, 2019
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              Address: Thiruvananthapuram, Kerala, 695017

              From Thiruvananthapuram,[protected]
              Dr .T. Muraleedharan Nair,
              Sreedhanya Homes, Apartment No. D9,
              PARVANENDU, Kallampally,
              Thiruvananthapuram, PIN- 695017.

              To
              The Manager,
              Bharat Gas Customer Care Service.

              Sir,
              Sub: T. Muraleedharan Nair, existing LPG connection transfer request to
              Thiruvananthapuram reg.
              Ref: Consumer No. 7187

              I would request that my 29 years old LPG connection, Consumer No. 7187 of Bharat gas with Remya Gas Agency, Changanacherry, Kerala, now, need to be transferred to Thiruvananthapuram as we are settling there. In this connection we have already surrendered two empty gas cylinders, regulator and the passbook including the original deposit receipt to M/s Remya Gas agency, Changanacherry requesting them to transfer the connection to Thiruvananthapuram. But they were not successful so far to issue the transfer papers so far, though we have put in our request some two months back. This being a very old connection and as we still wish to continue the gas connection of your company, please intervene in the matter and issue necessary papers for enabling us to obtain the gas connection in Thiruvananthapuram. Anticipating your urgent action in the matter.

              Regards,

              Yours faithfully,

              Dr.T. Muraleedharan Nair
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Feb 04, 2019
              Updated by parvanendu
              Dear Sir,
              Regarding my above complaint, neither I am contacted from BPCL nor a communication in any form is received so far from any side. Please intervene in the matter as it is delayed badly.
              My contacts:
              Email: [protected]@yahoo.com
              Registered Mobile No with the BPCL agency (Remya Gas Agency, Changanacherry, Karala): [protected]
              Another Mob. No. : [protected]
              faithfully yours,

              Dr. T. Muraleedharan Nair
              Cons. No: 7187
              Feb 18, 2019
              Updated by parvanendu
              Dear SIr,[protected]
              With regret I am to inform that my complaint regarding transfer of existing LPG Connection Consumer No.7187 to Trivandrum has not yet been addressed by your company. Kindly intervene in the matter as the issue is pending before you for the last two months.
              regards,
              Yours faithfully,

              Dr.T. Muraleedharan Nair
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                G
                gyananidhi
                from Kuchaiburi, Odisha
                Jan 6, 2019
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                non-availability of pos machine

                Address: 752050

                The BPCL outlet at Jatni PIN-752050, Labanya Filling station does not have a POS machine for digital payment since last one month. I have returned thrice without refilling petrol. When ever I went there for filling my bike in Dec'18, the attendant would not tell that the POS machine is not available. On my query he used to tell that it would be made available next day.
                I may mention that on my persistent complaints last year, the POS...
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                S
                slmone
                from Pune, Maharashtra
                Jan 4, 2019
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                Address: Sangli, Maharashtra, 416416

                My lpg register no is: [protected]
                My bharat gas consumer no is[protected]

                Already complaint no. Is: 3714118, 3701945, 3692555
                But not subsidy opted in... Why?

                {naya bank account open kijiye aur aadhar link kijiye
                Aur tabse sab sabsidy jama hoyegi...}
                Mujhe bataya gaya tha ki subsidy naye khate me jama hoyegi...
                Ab bataya ja raha hai nahi hogi...!
                1year intajar kijiye...
                Why?
                Phirse complaint register ki.. Bharat petroleum me..
                Complaint 3800212, 3800535

                Problem not solve.?

                This is fraud me...?

                Please help me...
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  S
                  santoshpandey_alla
                  from Gonda, Uttar Pradesh
                  Jan 4, 2019
                  Resolved
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                  Resolved

                  Address: 211002

                  Sir

                  Subject : correct of "opt out subsidy"

                  I have a gas connection with customer no 9479 with amar jwala gas service, 463 a, mumfordganj, allahabad, a distrubutor of bharat gas service. Last four days back we installed bhart gas app in my smartphone due to our prime minister shri narander modi digital india compain unfortunately lack of app knowledge we put the options, "opt out subsidy" kindly request you please correct the options "yes" in my connection no 9479 because i am unemployed person we are not surrender lpg subsidy. Kindly update and correct in future my subsidy transfer in my bank account.

                  Regards
                  S k pandey
                  Consumer no 9479
                  Jan 4, 2019
                  Complaint marked as Resolved 
                  Sir Regards above matter please contact mobile no :9454303447 and Email ID [email protected] Thanks your reply Regards S k Pandey
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    B
                    bkumar584
                    from Pithoragarh, Uttarakhand
                    Jan 3, 2019
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                    Address: 248011

                    Respected team, i have take bharat gas connection in april, 2018 but representative has charged rs 3000 without chulha.
                    Now i have asked for 2nd one cylinder that he told me of rs 3000.
                    Connection is related to jamni pur gas agency, disst dehradun, uttrakhand.

                    Please tell me exact price that was in april for new connection and exact price for second cylinder
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      V
                      Vivek Gavade
                      from Mumbai, Maharashtra
                      Jan 3, 2019
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                      Address: Mumbai City, Maharashtra, 400070

                      Hello,
                      I hereby wanted to bring into notice of the responsible authorities that the person delivering the cylinder at my doorstep always demand 15-20 ₹ over and above the printed invoice amount in form of chai-pani. Is this practice allowed or asked by the distributors to the delivery men?
                      Also i have tried to make the payment online but couple of time it throws or not allow me to make the payment online. So due to tat i have to pay the sum on delivery and such evidences of chai-pani occurs.
                      Request you all to look into the matter of discipline and service front. You may supervise the delivery process in my location if you want to see it and confirm it.
                      My customer details are as follows:;
                      Machhindra gavade
                      Customer no.8712
                      Anand gas service, kurla (West)

                      Awaiting your reply
                      Thanks and regards,
                      Machhindra gavade
                      [protected]
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        M
                        mukesh kaviyath
                        from Bengaluru, Karnataka
                        Jan 2, 2019
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                        Address: Bangalore, Karnataka, 560095

                        His behaviour towards ladies is disgusting. If only ladies are there at home he will peep inside house and sit in the chair like an invited guest. He also takes additional delivery charges. For each delivery he takes approximately 40 - 50 rupees. Today I got a delivery. Cylinder amount is 811 but he took 850. Bill attached.
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                          M
                          M L Sai
                          from Hyderabad, Telangana
                          Jan 2, 2019
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                          Address: 500011

                          My bharatgas consumer no. Is 30201294.
                          I booked and paid for th lpg cylinder online on 31.12.2018, with booking reference no. 36149.

                          My distributor is maaruti bharatgas distributors at old bowenpally, secunderabad. Distributor's code is 199160.

                          I received an sms today saying the "lpg was delivered on 02.01.20019 and for any queries contact the distributor"

                          I called up the distributor on their phone no.[protected]. They replied that they do not have any information and will see.

                          Repetition: for my last booking also, the same thing happened, and it took 3 days follow up to get my cylinder delivered. That time the gas boy said, by mistake it was delivered to some other party. The distributor said, it would not repeat in future.

                          But again the same problem is reprated by them, i receved this sms of having delivered the cylinder where as it is not yet delivered.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                          Jan 03, 2019
                          Updated by M L Sai
                          03.01.2019 13:45 hrs
                          I followed up over phone about the delivery with the Distributor, and
                          Cylinder is delivered to us along with the Bill and Refund of excess amount paid online.

                          Bhratgas should explain:
                          1.Why the SMS of having 'already delivered" the cylinder, without the actual delivery of the cylinder. ?
                          2. How this phenomenon is recurring every month ?
                          This wrong handling should be stopped immediately.
                          If a satisfactory reply is not forthcoming from Bharatgas, I reserve my right to get the answers from higher channels. Take it with all the required seriousness.
                          1.Please read the Consumer number as 30301294. I wrongly typed it as 30201294, in my complaint. I regret for committing that mistake.
                          2. Spoke with the Distributor today also. They said they are sending the cylinder. But they are taking the SMS that read 'as already delivered ", very light and casual.
                          3. Cylinder Not yet delivered.
                          Updated 13:30 hrs / 03.01.2019
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                            R
                            Rajiv Ratwana
                            from Delhi, Delhi
                            Jan 2, 2019
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                            Address: New Delhi, Delhi, 110059

                            Dear sir/medam.

                            My lpg distributor name alok gas bharat gas, delhi. My adhaar no :[[protected]]. My connection no is 15836. My bank name dena bank nawada delhi (Ifsc code :bkdn0711159)
                            Nawada village, uttam nagar, new delhi. My adhaar card is updated in lpg distributor and also updated in my bank account and confirmed with bank also. But not updated in npci data base.
                            It is showing aadhaar linking status "inactive" (Subsidy payment is not getting processed due to: aadhaar not active) as per npci.
                            So. Iam not getting subsidiary. Please help me.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              dgchavan
                              from Pune, Maharashtra
                              Jan 1, 2019
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                              Address: 411033
                              Website: ebharatgas.com

                              I booked a gas online at bharat gas website and rs.682.96 were debited from my bank.But the payment status is still shown on bharat gas website as failed.Pls help me.How can i get the refund of debited money?What is the procedure for this?Please help me to get the refund.
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                                kolli narsing
                                from Bengaluru, Karnataka
                                Jan 1, 2019
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                                Address: 585326
                                Website: [email protected]

                                Iam Narsing L Nagmaraplli Bharatgas subsidy category becauseI haveclicked opt out of subsidy by mistakein the online . I am Rquesting toyou deactivate for "Scroll ofHonour" OPT(Out of Subsidy) (BY MISTAKA FIVE NUMBER) Please canacall my account number [protected]
                                IFSC CODE SYNB0000709

                                Mobile [protected]
                                consumer no 89587065
                                Tq.aurad district Bidar
                                Pin 585326
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  Prashantk2331
                                  from Panaji, Goa
                                  Jan 1, 2019
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                                  Address: Pune, Maharashtra, 411041

                                  Hi sir,
                                  I am a bank of baroda customer and my aadhar number is also linked to bank of baroda saving account. And also linked with bharatgas agency.
                                  But agency people say that aadhar details are not sent to npci from bank and bank status shows as sent to npci as "yes".
                                  Hence i have lost my 3 subsidies amounted to almost rs.1000/-.
                                  In the month of november i got msg from bharatgas that "dear bharatgas consumer your aadhaar number is found to be inactive in npci database, please contact your bank to activate the same to start subsidy transfer".
                                  What should i do? I am in big trouble.
                                  Also could you please provide any complaint registration mail id so that bank can reach you.
                                  Bank of baroda, sadashiv peth, pune branch.
                                  Saving account no.: [protected]
                                  Mobile no.: [protected]
                                  Aadhar no.:[protected]
                                  Bharatgas account no.: 66120243
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    Prasannajeet Datta
                                    from Mumbai, Maharashtra
                                    Dec 29, 2018
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                                    Address: Thane, Maharashtra, 421503

                                    I live in badlapur west and want to know what steps does bharat gas company takes against the mafia who runs the delivery guys who deliver cylinders... They literally charge any amount ranging from 20-50rs per cylinder... That counts to nearly 500rs daily earning apart from salary they get... Why should we pay this much just to get our cylinder delivered??? Aren't we paying enough for it already... Please look into this matter because its plagued allover the cities
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      SASANTOSH
                                      from Agra, Uttar Pradesh
                                      Dec 28, 2018
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                                      Address: Agra, Uttar Pradesh, 282010

                                      Sir my aadhaar no is[protected] is linked bharat gas agency consumer no is 66390391 lpg id is[protected] & bank account is[protected] ifsc code is cnrb0002610 but my gas subsidy is not transfer in my account so please help me because my old account number has been closed.
                                      Sir my on bharat gas portal is shown as non av verified by npci
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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