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1.8
Updated: Apr 7, 2026
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Bharat Petroleum [BPCL] reviews & complaints page 74

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V
virendersingh malik
from Rohtak, Haryana
Nov 28, 2018
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Address: Hisar, Haryana, 125001

Respected sir,
I am a consumer of bharat gas from long period and subsidy in relation to lpg came in my punjab national bank account bearing no.[protected]. Last year i permanently close my pnb account and after that i linked my aadhar card with my state bank of india account bearing no. [protected] ifsc sbin0006661 and after that i not receiving my lpg subsidy till today. My gas consumer no.[protected]. My contract no is [protected], [protected], my email address: [protected]@gmail.com. Kindly pray for the resolution of my my problem in regard to the lpg subsidy. Virender singh malik r/o prem nagar hisar haryana125001
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    P
    Poonam Londhe
    from Mumbai, Maharashtra
    Nov 27, 2018
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    Address: Raigad, Maharashtra, 410210

    I have booked the gas online. I got first cash memo sms and i didn't received the gas on that day. After 2 days, i again received cash memo for gas delivery and no gas delivered. Same happened 5 times. I was calling to distributor with same and i always got commitment to receive the gas tomorrow. At last when i complaint on website i received the gas. On the next gas booking i have received 2 cash memo but no gas delivered yet.
    Pathetic service i have ever seen.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      J
      jyotiraval
      from Mumbai, Maharashtra
      Nov 27, 2018
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      Address: Mumbai City, Maharashtra, 400101

      Dear sir,

      My consumer no. 65607276, name - jyoti a raval, reg mobile no.[protected], i have by mistake opted out in subsidy option on bpcl app, while checking the subsidy, i am a widow above age 68 yrs, no one is there to run for my problems, please cancel the opted out subsidy option, as also i have done complain against this, complain no.3585482, on date-17/11/2018.

      Kindly do the needful and let me know on mobile-[protected]/
      [protected]

      Thanks
      Jyoti raval
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        R
        Rashi1958
        from Jalandhar, Punjab
        Nov 27, 2018
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        Address: Amritsar, Punjab, 143001

        I want to say that if there is option of given up subsidy
        Then should b another option to reopen subsidy
        Nd time period should b 24 hours
        As all organisations use to
        Infact subsidy system should b ended
        So many innocent people are suffering from this epidemic illness
        Due to information technology errors
        So
        Please bring dis in d notice of authority
        Thanks
        I m also d victim of this dreadful app
        I uninstall dis app from my mobile
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
        Dec 08, 2018
        Updated by Rashi1958         No response from company
        Urgent need to change its rules nd regulation regarding subsidy
        Jago bharat jago
        Blood sucking company
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          S
          Sridhar Smart
          from Chennai, Tamil Nadu
          Nov 27, 2018
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          Address: Chennai, Tamil Nadu, 600099

          I two times complaint to bharat gas through online regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name - sridhar, my consumer no.69252462, distributor name - ds bharat gas enterprises, gkm colony, chennai - 600082, my mob. No.[protected], mail id - [protected]@gmail.com
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            V
            vikram singh 87
            from Chennai, Tamil Nadu
            Nov 26, 2018
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            I hv done booking of bharat gas on 14 nov 2018 and done online payments through transaction id 106548 of hdfc bank via debit card. But gas dealer not received payment for which i hv to do cash payment for cylinder delivered. Now i want my amount 966 to be refunded back . I hv complained to bpcl customers care but no one is resolving my problem pls help me my contact no is [protected] . Same no is registered with bharat gas
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              S
              SASANTOSH
              from Agra, Uttar Pradesh
              Nov 27, 2018
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              Address: Agra, Uttar Pradesh, 282010

              Sir my aadhaar no is[protected] is linked bharat gas agency consumer no is 66390391 lpg id is[protected] & bank account is[protected] ifsc code is CNRB0002610 but my gas subsidy is not transfer in my account so please help me because my old account number has been closed .
              sir my previous two times gas subsidy is on hold due to unupdated my account number on bharat gas portal till now
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Dec 15, 2018
              Updated by SASANTOSH               please instruct to bharat gas to update my bank account no in his records in my coustmer console
              Dec 15, 2018
              Updated by SASANTOSH               please active my aadhar in NPCI database
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                M
                Monimoy Chakrabortty
                from Kolkata, West Bengal
                Nov 26, 2018
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                Address: Kolkata, West Bengal, 700105

                I'm a BPCL LPG consumer(Consumer No:13522).I have some concern of their service.The below mention incident is happening again and again.
                -My order getting cancel again and again
                -I don't get delivery in my home i have to collect it from their place
                -If they come fortunately delivery boy as for extra money it goes up to Rs.30~40 per cylinder.
                Please help
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  D
                  Devesh Nama
                  from Jaipur, Rajasthan
                  Nov 26, 2018
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                  Address: Jaipur, Rajasthan, 302012

                  I need my money back as i its my 3rd complaint and yet not responding. Worst services by bharat petroleum gas ever experienced. I have contacted two time my complaint no. Are 3620 712, 3620 850 you can validate the same my consumer no. Is 88979468 comsumer name devesh nama i want to cancel my opted out subsidy and and want my money in my account right after the resolution of the complaint.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  Please change my account to subsidy category. I am wrongly press that opt out of subsidy.
                  my no:89918193
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                    R
                    Rashi1958
                    from Jalandhar, Punjab
                    Nov 25, 2018
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                    I downloaded back app on mobile
                    Nd go to opt to option
                    After that i got message about my subsidy
                    That i have given up my subsidy
                    I was shocked...
                    Jai ho digital india
                    Blunder companies r looting innocent people of india

                    Praying for innocent people of india as well as for me
                    Perhaps so called indian gods give them their hard earning back
                    Always big fish eats small ones
                    It has been proved only in india
                    Nd happens only in india
                    No value of humanity
                    Resolution is that
                    I will back my subsidy after 365days
                    Means i m being punished for 1 year just for 1 confused click
                    Hard punishment
                    For innocent mistake
                    Wait nd watch
                    Hope for best
                    I will not book my cylinder for 1 year now
                    Jai ram ji ki
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                    Nov 25, 2018
                    Updated by Rashi1958                     I have been lost my subsidy for 365 days as customer care representative told me
                    This is resolution from their side
                    Indian rules
                    This is present status
                    Very sorry
                    View replies
                    Dear sir
                    new connection apply approved and payment again i try to online payment but payment not success and i try to payment generate but error show Maximum OTP limit exceeded.

                    my ref id[protected]
                    mob- [protected]
                    email- [protected]@gmail.com
                    Reply
                    My subsidy
                    Reply
                    Kulwinder Babbu's reply, Nov 19, 2018
                    My subsidy
                    Kulwinder Babbu's reply, Nov 19, 2018
                    My not subsidy resavie
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                      B
                      Balu Nice
                      from Khammam, Telangana
                      Nov 25, 2018
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                      Address: Karimnagar, Andhra Pradesh, 505211
                      Website: [email protected]

                      Dear sir, kindly change my lpg connection to subsidy category because i have clicked opt out of subsidy by mistake in the online consumer name : tippena laxmi consumer no : 3071 lpg id :[protected] distributor name : the sccc stores ltd 8incline colony sector - iii. I humbly request you kindly de-active by wrong booking opt scroll of honour. Thank you.
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      Consumer No: 94834339
                      LPG Id: [protected]
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                        M
                        manishkgaur
                        from Noida, Uttar Pradesh
                        Nov 28, 2018
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                        Address: Faridabad, Haryana, 121001

                        Dear, Sir/Madam I am a consumer of your company, Name: Karishma singh Consumer No.91930633, I have submitted my name ‘Scroll of Honour’' by mistaken online.So I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. So if you grand this I will be grateful .I have installed bharatgas aplication first time i have click on opt subsidy option do yes by mistake that's why my subsidy gone in scroll of honour. I do not want to give my subsidy in scroll of honour. Please deactivate this service. I wish you will help me .i have alredy shared my consumer id in previous mail.

                        Regards
                        Manish kumar
                        [protected]
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          C
                          [email protected]
                          from Nashik, Maharashtra
                          Nov 24, 2018
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                          Address: 400708

                          I am mr. Chandrashekar mogaveer from new mumbai (Maharshtra) as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy.
                          Consumer name : mr. Chandrasekhar mogaveer
                          Consumer no. 76504910 contact no. [protected]
                          Email : [protected]@gmail.com
                          Consumer type: domestic
                          Distributor: radha gas service, blue heaven society, shop no.5,
                          Opp. Sahakar bajar, airoli, new mumbai - 400708
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                          View replies
                          Name and address change
                          Reply
                          Pintukumar G Maddeshiya's reply, Nov 15, 2018
                          Pintukumar G Maddeshiya
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                            N
                            Naved Rashid
                            from Bhusawal, Maharashtra
                            Nov 24, 2018
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                            Address: Akola, Maharashtra, 07267
                            Website: consumercomplaints.in

                            Due to do not know the meaning of opt i was click on it and that time my subsidy is losted and not to come in my account
                            So dear sir
                            I requested to your company please re activate of my bharat gas subsidy if you are not response to my message i will be change my connection to indane gas
                            For further qureries please response of my message other wise i will be change my connection in indane gas within one months
                            So please contact to me [protected]
                            Mail me [protected]@gmail.com
                            Thanking to your reply
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            View replies
                            Sir
                            I have submitted my aadhar as well as bank passbook but still they have not entered my correct spelling in gas book. Swamy Bharatgas agency tamilnadu coimbatore-641046
                            Consumer id:44068291. Iam also not receiving my subsidy amount in bank account from 2yrs. So please help me sir.
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                              L
                              lal mohan Patnaik
                              from Bhubaneshwar, Odisha
                              Nov 23, 2018
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                              Address: Khordha, Odisha, 752050

                              Dear sir,
                              Yesterday, i. E. 22/11/2018, around 4.30 pm, i had been to sundarpada and i went to anjana filling station, kantilo under bpcl. I refilled petrol for an amount of rs.140/-. As the meter of my vehicle did not show any increase, i asked the supervisor and the delivery boy about my concern. But both of them denied the allegation about the shortage. This type of complaint is regularly being filed by the public, as i came to know form the local people. However, i did not argue with them, and came from there. But, i request you to kindly look into the matter and take some corrective steps to avoid such kind of forgery and short measurement.
                              Adress of that filling station:
                              Anjana filling station
                              C/o-anil paikaray
                              At-kantilo, po-kuha, dist-khordha, via-jatni, ri circle-padhansahi, ps-air field, pin-752050
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                R
                                Ray Saini
                                from Ambala, Haryana
                                Nov 22, 2018
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                                Address: Hisar, Haryana, 125001

                                Dear sir/madam,

                                My consumer no. C-6311 is that..
                                Rahul gas agency.

                                I need home delivery of my gas cylinder at my home...

                                But suppliers doesnt make it easy...

                                I need help in that issue.
                                Plzz tell to the suppliers for the delivary.

                                Contact no.[protected]

                                Thanking you.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Nov 22, 2018
                                Updated by Ray Saini                                 Resolve my compalint of home delivery issue of gas cylinnders.

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                                  A
                                  ajeet.dhavale
                                  from Pune, Maharashtra
                                  Dec 1, 2018
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                                  Address: Pune, Maharashtra, 411046

                                  Regarding reverse from None Subsidy in LPG to Subsidy category. I have opted OUT OF SUBSIDY by mistake through online when i was trying to join DBTL. click the wrong option by mistake, But now i want to get subsidy and join DBTL. Now when i want to join DBTL through online it respond that i need not to join because i have opted out of subsidy.
                                  And i am also ask to gas agency they can not help for that.
                                  Shreeram Gas Agency, annad nagar pune.
                                  My Consumer number is 80415673
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                  Jan 02, 2019
                                  Updated by ajeet.dhavale                                   It has been very bad experience with Shriram Gas Agency (Bharat gas on sinhgad road pune). I would like to bring to your notice that they are very unprofessional while dealing with customers and providing any kind of service.

                                  and Also Customer Support also.
                                  Within the One month of period i could no get one call or message from Bhart gas Regarding Complaint.
                                  I am also raise complaint on consume grievance.
                                  View replies
                                  Sir,
                                  My BPCL bharat gas booked and deliverd Payid Rs.1014.00, but subsidy amout Rs.496.99.not credited my bank account, massage received on25tn Novemer amount transferred my account.
                                  Reply
                                  Tadimarri Basha's reply, Nov 27, 2018
                                  My BPCL gas subsidy amount not credited my account
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                                    P
                                    Padma lochan murmu
                                    from Bahula, West Bengal
                                    Nov 22, 2018
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                                    Address: Purba Medinipur, West Bengal

                                    I malati saren having consumer no 68346972. I had got this connection from m/s biswas bharatgas gramin vitrak tamluk purba medinipur wb pin 721636 distributor code 188581 via nonakuri kaktia bazar sub dealer. Now from 2016 i want to transfer my connection so i submitted all necessary paper to my near sub dealer from where i got the connection but till now they are not transfer my connection and also lost my original document. Now i shifted to kharagpur paschim medinipur wb. Kindly take the matter seriously and do the need full.
                                    Thanks
                                    Regards
                                    Malati saren
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      J
                                      Joel125
                                      from Hyderabad, Telangana
                                      Nov 22, 2018
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                                      error otp limit exceeded

                                      Address: Warangal, Andhra Pradesh, 506013

                                      My request is :60374751 i have applied for new gas connection. When i going to check my status. Or anything. Otp not generating why now what is the next process to me. How. Please slove my issue sir/madam. I want to make my payment in online only slove my problem. As soon as soon possible. I'm not getting this problem so many people are getting this problem. What remove otp limit problem fast...
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                                      kanakmohit
                                      from Vijayawada, Andhra Pradesh
                                      Nov 21, 2018
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                                      Address: Ghaziabad, Uttar Pradesh, 245304

                                      My name-Omabeer. Location - Pilkhuwa Hapur. Consumer no[protected].
                                      Bharat gas.
                                      Kindly change my lpg connection to subsidy. Because i opt out of subsidy by mistake online. I had recd msg for subsidy.
                                      Requesting to deactivate for scroll of honour i am totally disappointed from bharat lpg concern responses.

                                      Plz look into the matter.

                                      Thankyou
                                      Omabeer
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                      Nov 22, 2018
                                      Updated by kanakmohit                                       am a consumer of bharat gas consumer no 60800564 id no[protected].
                                      I have opted giveup subsidy by mistake through online but my intension is check subsidy online.

                                      So please get back my subsidy because i am not eligible for give up subsidy.

                                      What is the procedure to get back subsidy continuously pls rply me as soon as possible.
                                      And please resolve it quick.
                                      View replies
                                      I have booked 1 domestic silendar but it is not delivered
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