| Address: Mumbai City, Maharashtra, 400075 |
Dear sir/madam,
Myself sneha saw. I am writing complaint about gas agency.
Name of agency is mohan gas service and address is : shop no.1, amar kunj, pestom sagar, chembur, mumbai - 400089
In our area i. E ramabai colony, ghatkopar east, we are forcefully paying 25 rp as delivered charge when we receive our gas cylinder... Till this it was fine...
On 13 nov 18, we received our cylinder and as usual we was ready to pay 25 rp extra as "delivery charge". But this time the fellow asked for 75 rp which includes delivery charge and diwali for him...
We was totally against of this... When my sister refuse to give the money, the person try to threaten us by say "from next time i'll see how your going to receive your gas"
The exact word was "may bhi dekta hu tum logo ko kase cyclinder melega".
And just because of my mom my sister paid him 75rp extra...
I know 75 rp is nothing but how he can threaten us like that... We are from middle class family... The cylinder is for 913+25 (Delivery)+50 (Diwali) = 988. When we gave 1000 rp to him he only give us 10rp back... Instead asking for the tip he directly tooked it... Tip is meant to give as per our happiness but the fellow was forcing for that... This is the service they provide.
I request you to take some action against this agency... Because they are neglecting this issues..
Thanks,
Sneha.
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
In our locality several people have same problems.They will not pickup phones.It may connect their land after several attempt only.