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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 196

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K
Kanhaiya Singh Dhoni
from Haldia, West Bengal
Dec 25, 2017
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I am using BSNL sim in Odisha. But when i make calls to a person in Maharastra, its saying ALL THE ROUTES ARE BUSY, PLEASE TRY AGAIN LATER . I have tried many times but its always saying all routes are busy...
But calls are possible when the person in Maharastra is calling me.
Therefore,
You are requested to solve my issue at the earliest.
Thank you.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    C
    CHAUDHRY ASSOCIATE
    from Nanauta, Uttar Pradesh
    Dec 25, 2017
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    Address: Rampur, Uttar Pradesh, 244927

    Dear sir/madam
    I have a mobile no of bsnl [protected] and handsat nokia whose lost in market this sim is registered with the attekur rehman s/o mohd ali mohalla dayampura tanda post and tehsil tanda distt rampur up. 244927 plz issu my no.
    Thanx regard
    Ateeekur rahman
    S/o mohd ali
    R/o mohalla dayampura post and tehsil tanda distt rampur up 244927
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      S
      sriram pavan kumar
      from Hyderabad, Telangana
      Dec 24, 2017
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      Address: Hyderabad, Andhra Pradesh, 500006
      Website: mozilla

      Dear sir

      We had recharge with bsnl through net banking we didn't get the recharge and 187/-money was deducted my account details are as follows. So please refund my account

      My account no is [protected]
      Transaction dated 24.12.2017
      Transaction description : epay/to:e-billing solutio/71045030/chary recharge

      Total today netbanking through 187+320=507 amount please refund
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        G
        Ganesan Vignesh
        from Chennai, Tamil Nadu
        Dec 24, 2017
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        Address: 600129

        Dear one,
        I am vignesh using bsnl landline with broadband ([protected]), my billing address was wrongly addressed in hard copy as well as online generated copy, so i can't use it for address proof, please kindly do the needful.
        My current correct address:
        Mr. G vignesh, s1, b-block, bagya ashirvad, 3rd main road, 3rd
        Street, rose nagar, kovilambakkam,
        Chennai-600129 tamil nadu

        Address in bill:wrong address
        Mr. Vignesh g.
        -, block-b, bagya asirwad, 2nd main road, 2nd
        Street, rose nagar, kovilambakkam,
        Chennai-17 tamilnadu - 600117
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          O
          Omkarnath raina
          from Srinagar, Jammu and Kashmir
          Dec 23, 2017
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          non-refund of landline security deposit

          I surrendered my landline telephone ([protected] installed at house 247/5 channi himmat jammu) on 24/08/2017. I also deposited the telephone apparatus with bsnl on 29/08/2017 so that no deduction on this account is made from the refund amount due. The refund cheque stated by the bsnl to have been sent on my address on 20/11/2017 has not actually been received. I have visited the bsnl office several times only to be told that bsnl has large...
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          Omkarnath raina
          from Srinagar, Jammu and Kashmir
          Dec 23, 2017
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          Landline telephone installed at house 247/5 channi himmat jammu has been surrendered on 24/08/2017 followed by deposit with the bsnl office the telephone apparatus on 29/08/2017. After several visits the bsnl office indicated that refund cheque has been despatched on 20/11/2017. The refund cheque has not been received at the duly registered address. On enquiry it has been indicated that several such cases are pending disposal with the bsnl office which suggest fishy despatch process of refund cheques. This need to be probed and complainants helped out of the difficulty.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Dec 30, 2017
          Updated by Omkarnath raina
          No response to my complaint ID 1815670/1815874
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            P
            pravin@12345
            from Delhi, Delhi
            Dec 22, 2017
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

            I have recharge 429 tariff in bsnl.
            But according to tariff plan i am unable to use tariff plan. I have tried customer care toll free number but they have not provided me proper solution. At last they block my number. Customer care executive provide false information regarding my service. I have exhausted about their service. So i want legal process for not behaving proper
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              A
              Ashwani Assam
              from Delhi, Delhi
              Dec 22, 2017
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              Website: portal.bsnl.in/myportal

              I have done the payment online for my father's landline, the money is debited from my sbi account, the pic below shows the detail. But at the online portal the status is showing pending.

              My fathers landline number is [protected].
              Customer name: ashutosh prasad mishra
              Bill due date: 28th dec, 2017.

              Sbi online payement done for rs 453.00 on 20th dec, 2017.
              Ref. No. Lsbi[protected]igacorfyj1
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Mrs P V Sumitra Devi
              I connected Panasonic cordless phone KX-TGC350 to my land line[protected] working perfectly. Ok . The Unit is caller ID compatible.
              However nothing is displayed on the screen. My visits to BSNL office Hyderabad and their handling
              did not solve the problem
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                A
                asit baran kundu
                from Dibrugarh, Assam
                Dec 20, 2017
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                Address: Chandrapur, Maharashtra, 713212
                Website: www.consumercomplaints.in/new_complaint

                My land line no [protected] surrendered on[protected]. My last bill outstanding is rs.448.12. My security deposit is rs.2, 160. So finally rs.1, 711.88 is payable to me as per bill no ezdwb[protected] dt 01/10/2017 with a/c no [protected] & cust id [protected] issue date[protected] bill period 01/09/2016 to 31/08/2017 payment due date 20/10/2017 cust type individual credit limit 3, 000. Still i have not received the refund of security deposit.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Sir
                Last few months my mubil phone was damjed because i am not using my number pls activate my SIM card
                My phone number:[protected]
                Sir, My problem has been solved.The security deposit due to surrender of my LL No 2537050 has refunded to my bank a/c on[protected].
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                  G
                  ginaraj k.g
                  from Siwan, Bihar
                  Dec 20, 2017
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                  Address: Kollam, Kerala, 691573

                  I am a subscriber of bsnl land line (Chathanoor, kollam, kerala) since 1999, i have many complaints regarding bsnl service like call clarity and noise on the calls. Some times the phone will not ring, it will be in dead status. Some time service will come and goes with the wind. I have complained multiple times but no permanent solution is happened till date. Rather than servicing they are forcing us to disconnect the service.

                  Ginaraj
                  [protected]
                  [protected]@gmail.com
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  I Need Land For BSNL Tower Construction.Karnataka State, KodaguDistrict, Marketing TQ, . M.Chembu Village.Contact [protected]@gmail.com
                  Here in Bangalore there is always lack of mobile internet connectivity.
                  There is some problem with network at belgharia with 7 days interval. If first 7days the network of BSNL 3G is running, next 7 days is interrupt the service and we can't use the NET service. This give me a miserable problem. Please do something for good network at belgharia town (PIN -700056) .
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                    A
                    abhishekindya
                    from Delhi, Delhi
                    Dec 20, 2017
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                    Address: Jammu, Jammu and Kashmir, 180004

                    I have visited the bsnl, bahu plaza, jammu for the 3 times in order to get the duplicate bills / payments made by me for the period of july to till date against my postpaid bsnl mobile. But the concerned clerk is not able to provide the requisite information as their emails are not working and they are not allowed to give any hard-copies. When the issue was brought into the notice of concerned accounts officer mobile, sh. Prem sagar, he very rudely said that modi ne sab band kar diya hai... Kuch nhi milega.. Jaao yahan se... And refused to provide any information.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      T
                      Tribhuvan Bajpai
                      from Kanpur, Uttar Pradesh
                      Dec 19, 2017
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                      Address: Barabanki, Uttar Pradesh, 212631

                      I recharged my BSNL no.[protected] by STV 444. When I recharged on that time
                      3G net speed was approax 150 KBps and after 3 days 3G speed reduced to 10-30KBps. And from here the process starts after complaining to customer care many times after 10 days net speed became good only for 1-2days. And this process is going on till now 19/12/2017, when I complain to customer care after 7-10 days problem resolve only for 20-26hours. This problem is at Amauli, Fatehpur, UP PIN code-212631. Now you tell me is 10-30KBps speed of 3G? No this is not the speed of 3G. After that I started contacting BSNL officer
                      [protected],[protected],
                      they are so rude that they cut phone without listening to my complain.
                      I paid money for service and I am not getting even a single bit of service. I want my money back against this rude service.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        N
                        niteshrs
                        from Mumbai, Maharashtra
                        Dec 19, 2017
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                        connection closed but still receiving bills

                        Address: Bangalore Urban, Karnataka, 562125

                        I closed the bsnl landline connection 6 months back. The agent came and took the instrument. He provided me a receipt and asked to submit to the nearest bsnl office. I kept searching but could not find near my place. I enquired several times to bsnl office but they gave wrong address, never respond post that. I am yet receiving the bill monthly. When the bsnl agent has already collected the instrument, connection is already closed, there...
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                        N
                        Nazeer_80
                        from Hyderabad, Telangana
                        Dec 19, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500036

                        Sir,
                        This is nazeer hussain, age 82 years, r/o old malakpet, hyderabad, telangana would like to bring to your kind notice that i have surrendered my bsnl landline phone with no.[protected] on 4th july 2017. I was told that i will get the refund of deposit in my account. Till date i didnot received any amount. I cant go around the office to collect my deposit refund.
                        I request you kindly refund the amount as soon as possible.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Sir/madam,
                        i recharge my bsnl prepaid mobile number [protected] the aumont of rs 429 at retailer number [protected] 12.12.2017 but i am now in kerala so we need roaming or talktime facility. now working in kerala. my mobile number the above triff plan is now not working

                        so we need reasonable solution .

                        regards kalingan
                        In from savanal 574214
                        belthangady taluk dakshina kannada
                        Karnataka

                        From last two days we are not getting the sognals...pls solve this issue...
                        Pls contact me [protected]
                        [protected]

                        And pls upgrade the signal from 2g to 3g
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                          R
                          R S Allurkar Kukkunda
                          from Nizamabad, Telangana
                          Dec 19, 2017
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                          Address: Bagalkot, Karnataka

                          I have given complaints many times regarding slow speed of bsnl broadband ftth connection. Every time they send a following message "dear customer, complaint with registration number — on phone number — has been resolved. If the complaint still persists, kindly contact 1500 or [protected] for any further queries. Thanks for choosing bsnl as your service provider." without actually attending the problem. Every month i am in receipt of bill of around ₹1500. _allurkar, bagalkot
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                            J
                            Josmani Cheruvathur
                            from Thrissur, Kerala
                            Dec 18, 2017
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                            Dear sir,
                            Ref tell no [protected]
                            Account no [protected]
                            Please change pin code number, manalur 680613 to manalur 680617 in existing billing address.
                            Correct to be done as:
                            Josmani cheruvathur
                            Cheruvathur-house
                            P. O. Manalur
                            Manalur
                            Kandassankadavu-exchange
                            Thrissur - kerala
                            680617
                            I request you to correct the mistake in existing bill address for proper delivery on time.
                            Thanking you
                            Yours faithfully

                            Josmani cheruvathur
                            E-mail: [protected]@gmail.com
                            Mobile no [protected]
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Recharge fail but balance is debited from indianbank account.sir plz refund my money. sixty rs 9/12/2017 ref number [protected]
                            Sir
                            My mobile noumber [protected] and when i dioled the mobile iam getting networkbusy, rejected or call drop .My signals getting under gadwal-3-1 in Bheemnagar, gadwal town
                            Iam suffering since last 2to 3 weeks and ihave not getting any incoming calls

                            My contact no.[protected]
                            Bheemnagar. Gadwal-509125

                            Prakasharao
                            Gadwal
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                              Bharat@BSNL
                              from Jaipur, Rajasthan
                              Dec 18, 2017
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                              Address: Jaipur, Rajasthan, 302020

                              Dear sir,
                              I am using bsnl prepaid number last 9 yeas but i suffering out going call bars problem last 2 years. I visit to customer care office many time but they told me the sim card is active no problem from here, i recharge many time validity recharges rs 37 for 6 months but out going calls problem not resolve. I have given this number in any where the bsnl number is [protected].
                              Please resolve this problem.

                              Thanks
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Dec 18, 2017
                              Updated by Bharat@BSNL
                              Dear Sir,
                              I am using BSNL prepaid Number last 9 yeas but I suffering out going call bars problem last 2 years. I visit to customer care office many time but they told me the sim card is active no problem from here, I recharge many time validity recharges Rs 37 for 6 Months but out going calls problem not resolve. I have given this number in any where the BSNL number is [protected].
                              please resolve this problem.

                              Thanks
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                                R
                                rajeevpandalam
                                Dec 18, 2017
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                                Address: Alappuzha, Kerala, 690502

                                Dear sir,

                                I have requested for an mnp for my jio number [protected] on 11th of this number. The mnp is from jio to bsnl. Now when i checked with bsnl, they told that the request is rejected by the donor operator.

                                I dont know for what reason they rejected my request. I purchased my sim on 11th of september 2017 and i requested for the mnp on 11th of december 2017 which is after the completion of 90 days.

                                The upc number i gave for mnp is jl726477 which is valid until 22nd of december 2017.

                                Hence i request you to sort out this issue from jio with immediate effect and to activate my bsnl sim with in the time limit of 7 days.

                                Thanks,

                                Rajeev kumar.
                                [protected],
                                [protected].

                                Cc: pg cell, dot, govt of india, trai.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  A
                                  Akhilesh Pandya
                                  from Bengaluru, Karnataka
                                  Dec 19, 2017
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                                  Address: 560076

                                  Landline and broadband BSNL connection surrendered on 29/11/2016 for phone[protected] but Security Refund not yet received. It is more than a year but i did not get any refund. Surrender receipt attached.
                                  Landline and broadband BSNL surrendered on 29/11/2016 for phone[protected] but Security Refund not yet received. It is more than a year but i did not get any refund. Surrender receipt attached.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Bsnl issued me a duplicate sim as old one was with big chip and i needed nano sim for my new phone.They said it will be activated in 4 hours and it has been 24hours still its not activated.My no. Is [protected]
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                                    Pavan Boni
                                    from Visakhapatnam, Andhra Pradesh
                                    Dec 17, 2017
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                                    complaint on making pre on post as mandatory without informing details

                                    I have chosen a postpaid plan in jio after being a member in jio membership.
                                    In the month of june my services are stopped, so i had called to the customer service then they told me to recharge with 399 so that your connection will be back
                                    I recharged with 399rs and my services started.
                                    After few days my service had again stopped, so again i called the customer service and then they are explaining that they have used...
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