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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 200

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L
Levin Joseph
from Suchindram, Tamil Nadu
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broadband not working in begur

Address:560068

Hello sir, i’m using bsnl broadband and my landline number is [protected]. My bsnl broadband is not working for more than a week now. I’m running a travel and tourism business and i’m not able to pursue my business properly. I’m living in begur, bangalore. I have called the bsnl broadband office and also went there in person to solve this problem. They did that some line has been cut somewhere in bommanahalli during the metro works....
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F
Fayas Muhammed
from Srinagar, Jammu and Kashmir
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bsnl -lan not working

Address:Thanjavur, Tamil Nadu, 614203

Hello sir, From (papanasam bsnl), located in tanjore district .we are having land line and internrt connection here.LAND LINE NO:[protected]
We are paying more than 1500 rupees a month .altough we are not getting good internet connection properly.please take any action . Please take any action seriously .Already i informed this problem to you. And it was clarified and settle.
But againg and again this problem is coming out...
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S
Srinivas D R
from Delhi, Delhi
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refund of deposit after surrender of phone

Address:Howrah, West Bengal, 711103

My phone no[protected] has been disconnected and surrendered via service order id: [protected] on[protected]. I had also given a letter with details of my bank account for electronic transfer of the deposit money as i am not staying at the place anymore. But till date i have not received the refund. Kindly expedite and refund the money at the earliest....
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P
Prakash Mathew
from Chennai, Tamil Nadu
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landline is not working more than one month

Landline number[protected] at ezhamkulam, adoor kerala from bsnl. My aged parents are there. A complaint was sent one months back that the landline is not working. There was no response from any ones. My aged father was went personally to the bsnl office and complained again. The officer was giving some excuse for non availability of staff.
My mob no [protected]...
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S
Surjeetkmr93
from Mumbai, Maharashtra
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issue in port from airtel to bsnl postpaid connection.

Address:Etah, Uttar Pradesh, 207247
Website:www.bsnl.co.in

Dear bsnl team,

We have submitted the all relevant document along with security money (500 rs.) for port the airtel ([protected]) to bsnl postpaid connection on 26/10/2017. 18 days past but still we have unable to use it. Today discussed with team, they suggested for verification. When i used in mobile there are showing the error code-44 temporary error.

I will request you please do needful on asap. Because...
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A
Abhivyakti
from Delhi, Delhi
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regarding not working of telephone line and internet

Address:Ghaziabad, Uttar Pradesh, 201009

Dear sir,
Greeting and good wishes from abhivyakti foundation. We having a landline broadband service in vijaynagar ghaziabad since april 2017. Phone no[protected], address house-941, s s glasses, sector-9, near vijay nagar thana, vijay nagar, gzb. The phone is not working since last 2 month. We have a monthly plan rs. 999/- but we are receiving more than rs 2000/ — monthly bill regularly why it is happening don't know. Please...
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S
skin
from Jabalpur, Madhya Pradesh
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bsnl hungama service entertainment

Website:bsnl hungama service entertainment

Respected sir, regarding above subject i have complained you becuase this service provider call on my bsnl landline number [protected] and tell me to send bvas to56677. But they wont tell me that is for activation of this type of service. They are fraud and cheated us by telling this that you have complain us about broadband and send reply on th 56677. But after sometime i saw they cheated us. Plz take action against them....
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P
P. Vinod Kumar
from Bengaluru, Karnataka
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shifting of my landline

Address:560091

Request for shifting my telephone[protected] from rr nagar exchange, bangalore to anjananagar exchange where my new residence given on march 1, 2017. Today is november 13, 2017 and nearly 8 months have elapsed. On making enquiry at anjananagar exchange a few months back, the staff at customer service verbally told that providing landline connection is not feasible in the area i live now. Kindly clarify this matter and whether i can surrender...
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Address:East Godavari, Andhra Pradesh, 502032

Reply is still awaited against Grievance Registered; Docket Number Is : APR/CO/2017/3976.

That as per tariff facility showing unlimited 2G/3G DATA (4GB/day) valid from 26/10/2017 to 23/01/2018on Rs. 489/- recharge (photo copy is attached here). As per my need I recharged the same on 02.11.2017, but the data was provided to me only 2GB/day.

Hence, I requested to give the facility as per the given tariff plan which...
+1 photos
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Address:144601

I submit an application for disconnect my landline and broadband connection on dated 09/10/2017. But after more then one month till date it is not disconnected. And sending telephone bill. I contact kapurthal bsnl office many times but they said that tomorrow it will be done but that tomorrow is not came. So, please disconnect my landline immediately my particulars are given below :-
Name ; krishnendu gupta
Add. : guru hargobind...
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A
Aritro Bhattacharjee
from Hyderabad, Telangana
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unable to send message

I am unable to send message through by bsnl number..[protected].. This is my number..
Everything is fine.. The message centre number.. The network..
Still i am unable to send message through my bsnl number..
Please resolve it as soon as possible..
As it is a number which i am using from quite a long time so i would be highly grateful if you kindly resolve my issue.....
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U
Uber Cool
from Thanesar, Haryana
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false advertising. fooling customers

I recharged my bsnl number [protected] with data pack 1099 on 12/11/2017. On website bsnl has mentioned that it is unlimited 3g without speed restrictions. But after using around 10gb data, my speed dropped to 10kb/s. If there is fup then why is bsnl fooling customers. And same problem many other customers are experiencing. It is not only me. I need my money back or give me unlimited 3g without speed restrictions as promised. Also i have restarted...
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R
Ratnesh Kumar Vyas
from Jawad, Madhya Pradesh
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non receipt of bill on my email id

Address:Bhopal, Madhya Pradesh

Non receipt of bill on my email id. I have made several complaints before also of non-receipt of my landline (+ftth) bill by mail. I need the bill n receipt to claim reimbursement from govt office. Kindly ensure that i get my bill regularly by mail. My email id is "[protected]@gmail.com". I am a central govt officer using landline phone with ftth. While applying for connection, i made it sure that i get bills by mail but unfortunately it never...
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D
Deepak01me
from Kanpur, Uttar Pradesh
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internet speed problem

Address:221005

Sir i have been done internet 3g recharge of rs 444 on [protected] in 4 nov 2017.in plan 444, bsnl is provide 80 kbps 3g speed but bsnl give me only 5 to 25 kbps speed. Then i call many times to bsnl customer care but he does not solve my problem. He speak only technical issue and said i call back in 30 min but not any call again. I have already complain (Date 6/11/17) in bsnl customer care. My bsnl complain number is 2k06728200 but not any...
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Y
Yateendra kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of checkbook from 45 days

Address:Ghaziabad, Uttar Pradesh, 201009

Hello support,
I made a request on 25 sep for checkbook which got undelivered by courier company and send back to kotak sector 125 noida branch. After that i contacted branch they said they will call me once check reached to home branch. It's going to more then 40 days. Neither i receive call nor i got my check book till date. I need my check book badly. Please do the needful asap.
Please find my details :
Name: yateendra...
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Y
Yugmadhi
from Imphal, Manipur
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to block bsnl sim

I lost my sim card i called customer care but they are saying you have to block it from the state it belong
I bought my sim from gujrat but now i have changed my residency so how could i go to gujrat just to block my sim
I tried gujrat customer care number but it's switch off
Please help me
My number [protected] please block it. I don't want it to be misused...
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V
vgtipl
from Hyderabad, Telangana
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address change

Address:500037
Website:www,bsnl.com

Sir.
I request you to kindly change the existing billing address for the land number[protected] as given bellow.

Vibrant greentech india private limited.
N. Sukumar
A 24/25, apie, balanagar
Hyderabad 500037
Please correct the address and send the bills on the above given address for necessary payments.

Regards.

Mrs. Simon
For vibrant greentech india...
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T
t38923075
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login problems every month

Address:582101

Since around two years we have this bsnl wireless internet. Every month they are coming on time to collect the fee. But almost every month they forget to update the account data. So two days later the account is expired and internet is not working anymore. So we have to call them to enable the account again. Sometimes the account expires after two weeks. And last month they had "problems" the internet was not working for over a week. Do you...
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C
CA Dhanraj Maurya
from Bansi, Uttar Pradesh
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non availability of network

Address:Barabanki, Uttar Pradesh, 212620

Network of bsnl mobile are not available in recently two days in the area of as other block district fatehpur uttar pradesh-212620. Although tower of bsnl are situated at village asother. There are no any reason for non availability of network. Network of the service provider are available in same place but bsnl network are not available. Kindly look in to the matter....
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H
Harshit Misra
from Bathinda, Punjab
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poor network since 7 days

Address:Lucknow, Uttar Pradesh, 226002

Sir / mam, instead of my repeated complaints on customer care service of bsnl no 1503. No action has been taken against poor network since 7 days. Internet is too slow that even small sites can't be open properly in time. I am a resident of bangla bazar lucknow. Because of this i can't be able to use my data pack efficiently. Kindly take strict action against this. Thank you...
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