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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 200

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P
Pavan 1972
from Bengaluru, Karnataka
Nov 24, 2017
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Address: Chikkamagaluru, Karnataka, 577124

Dear sir,
Pepper price is falling down from last 6 months contentiously because of import from veitnem and srilanka with less price and quality also very low but still our country importing this crop from abroad,
In india we are means agriculturist growing pepper more than the market demand.
Am not understanding why pepper imports from other country if it is not required also.

Because of import we are suffering, 1 year before 650 /kg but today 380/kg

Am requesting prime minister narendra modiji please stop the import,
Our bread and better is pepper crop now we are difficulty to get daily butter and bred and milk.

Please take it as serious issue and take a necessary action earliest.

Agricultural is the back bone of indian economy... Yes right know
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    srinivasanaidu
    from Hyderabad, Telangana
    Nov 23, 2017
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    Address: Khammam, Andhra Pradesh, 507303

    My land line number [protected]. It has not been working properly since 6 months. Number of times i gave complaints to local office, je, & ae, but they did not respond in time. I paid 6 months bill without using my bsnl connection.

    I am not ready to pay bsnl bill without using my connection. So i request you, please disconnect my bsnl connection from today on wards[protected].
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      S
      Shubham Nimodiya
      from Pune, Maharashtra
      Nov 24, 2017
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      hingoli office bsnl complaint

      Address: Hingoli, Maharashtra, 431513

      In Hingoli city Bsnl office is not an office its just a place for time pass, i[censored] go for any work they have the reason for not doing the work such as no connectivity, come after 4pm, sir is not present etc.
      And the office staff don't help in any case, just hangout and do the time pass. In Bsnl office there is lack of service and because of bad service I am porting my pospaid card as well as i am closing two landline connection. I hope...
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      mamallan rani
      from Korampallam, Tamil Nadu
      Nov 22, 2017
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      Address: Chennai, Tamil Nadu

      I have surrendered my landline no.22294496 and sent a request for refund. I have received telephone bill via mail. The bill no. Is szdtn[protected] dated 1.9.17 indicating that a s um of rs.4632 is due to me. Ihave received a refund of rs.2744 on 28.9.17. But so far i have not received the balance amount of rs.1888/- pl. Arrange for the refund of rs.1888/- early.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      I am unable send sms to any of my friends but I can send sms to customer care services what's the reason for this?
      I can even get sms from other but I just can't send a reply
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        S
        Saurav More
        from Balangir, Odisha
        Nov 21, 2017
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        Address: Kamrup Metropolitan, Assam, 781005

        Dear sir,

        My landline phone no[protected] is dead from last 1 year. Many times i have registered complaints but no one is hearing me. I have faced lots of problem but still i am facing because of it. Then also i am paying my bills every month. Now i want bsnl to refund all the payments made by me or make my landline bills waiver for next 1 year.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          I
          Indraneel Datta
          from Kolkata, West Bengal
          Nov 21, 2017
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          Address: Bardhaman, West Bengal, 713213

          Sir
          I am barindra lal datta a senior citizen, having bsnl telephone no[protected]. I amnot recieving the telephone bill for last one year, thats why i had to pay fine due to late deposit of money. But it is the responsibility of bsnl to send bill to my home address, but after repeated complaints i didnt recieve the bill, though bsnl is charging service tax. Please see into the matter.

          Best rgds
          Barindra lal datta
          [protected]
          Durgapur
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Nov 21, 2017
          Updated by Indraneel Datta
          Sir
          I am barindra lal datta a senior citizen having bsnl landline no[protected]. I am from durgapur, west bengal. I have not recieving bsnl bill for last one year. Everytime i have to call them for the bill and they say the amount in phone. But as a central public sector bsnl is suppose to send me the bill to my home address, becausr they are charging service tax, but not providi g the service of sending the bill to my address. After repeated complaints, there is no result. Please see into the matter.

          Best rgds
          Barindra lal datta
          [protected]

          Sent from yahoo mail on android
          Sir
          I am a customer of BSNL haryana ambala and using mobile number [protected]. I want my phone call details (incoming as well as outgoing) since last one year till date. I want these details urgently.Sir I request to either provide me this detail via on email ID . I will be thankful to you for the same.
          Dear Sir

          Ref my Closure application No.[protected] & Closure ref.no.[protected], dt.[protected].

          The refund of Security amount yet to receive. Kindly inform the status about this since 4 months have passed.

          Awating your prompt reply in this connection.

          Thanks & Regards,

          Venkata Sai Alahari
          Hyderabad.
          Mob. No. [protected]
          There was no internet at all and I complained many times, but all they said was they can't do anything. After all I stopped using internet and also bsnl itself disconnect the internet. But after two months, there is no internet connection but still they are sending me monthly bills on add on and add on. What is this? it is so annoying.
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            B
            Bennypa
            from Delhi, Delhi
            Nov 21, 2017
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            Address: 560037

            At present we have 3 bsnl mobile connection with number [protected], [protected] & [protected] we are unable to speak, because of poor connectivity in our area named s. G. R college road, munnekolala, bangalore - 560037

            We respect the company bsnl, kindly provide us good service, we need to have flawless communication, we respect company bsnl, please
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              Vinay Avinash
              from Kumbakonam, Tamil Nadu
              Nov 21, 2017
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              Address: Ernakulam, Kerala, +91

              Last friday afternoon,[protected], my bsnl prepaid connection ([protected]) stopped working without any alerts. Bsnl sim card is detect in my phone, i cannot register bsnl network, many times i asked bsnl customer care and online portal. But no responses from their side. After this issue, affected my business and online transactions and otp verifications. Contact number -[protected]
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                S
                Sj09
                from Thiruvananthapuram, Kerala
                Nov 21, 2017
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                Address: Thiruvananthapuram, Kerala, 695582

                Hi,
                I have been using bsnl sim since 6 years, and now daily 5/- is being deducted from my main balance. I haven't subscribed to anything like allinone5p still daily deduction.
                I have send sms for deactivation but no response regarding deactivation.
                Please request you not to behave like private operators. Else only option left is to change the operator.
                Please do the needful.
                Thankyou.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Post - Bhojudih
                PS - Chandankiyari
                Dist - Bokaro (Jharkhand)
                Pin - 828303
                यहाँ का BSNL द्वारा संचालित Broadband और Landline महीने मे 10 दिन सही तरीके से नहीं काम करता है शिकायत करने के बावजूद भी BSNL के अधिकारी नहीं सुनते हैं जिसके कारण हमलोगों को पढाई-लिखाई और व्यवसाय मे नुकसान हो रहा है ।
                धन्यवाद
                Recharge done (550 rs) for bsnl mobile through Paytm on 11th Nov, money deducted but recharge not done--

                Operator Ref. Number - [protected]

                Have mailed Bsnl and notified on twitter as well but no response.
                Hi sir,
                My Land line broad band connection is not working since last two weeks, I am complained much more time to our Exchange Office, But No responsible from BSNL Office. BSNL is not Care of Customer complaint and satisfaction. This is very bad
                Sir my aim is blocked please send me my puk no. Mob no.([protected])
                Kindly block my sim card with No. [protected] as mobile has been misplaced.
                Sir,
                I am from Kolkata, jadavpur, I have lost all my contact details, so I request to give my call log details along with incoming, outgoing and sms.My mobile number is ([protected]), so kindly send details to my mail id ([protected]@yahoo.co.in)
                . Thank you
                Sir, Hungama plan activated in my landline phone no [protected] without my permission.So Kindly deactivate this plan immediately. I dont want hungama plan.
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                  P
                  Prasad Rayala
                  from Visakhapatnam, Andhra Pradesh
                  Nov 20, 2017
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                  Address: 530045

                  I recently opened a 3-storey building prestigious restaurant in pedda rushikonda in visakhapatnam and spoke to the local ae for phone and internet connection. He told me to go ahead and apply. I therefore paid sept 28, 2017.
                  After my application, he tells me that he can't give me the connection since the wiring distance is more than 100 meters.
                  Meanwhile a private party has come with a wiring distance of more than 1000 meters. They promptly gave me the connection within two days.
                  It is almost two months now the government owned public servants didnt even bother to visit my hotel or at least return the money i paid.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Puk code
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                    S
                    sebastian123
                    from Ernakulam, Kerala
                    Nov 20, 2017
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                    Address: 682018

                    Dear sir,
                    Today ie 20.11.17 i have made a written complant to the mrs. K. Laija customer care engineer at ernakulam boat jetty office with regard to unwanted sms receivd from no.57171 stateing that otp for http;//bsnlsouth. Netcell.com daily i am receiving 10 to 12 sms from this number.
                    When i given a written complaint she was not interested to receive the complaint and she was busy with her personal work ie she was takeing print model question paper for her personnel purpose. Useing goi stationery and resources at around 5.50 pm
                    And after her personnel work i asked any acknowledgement for my complaint
                    She is irrateing that she cant give any such acknowledgement.
                    Kindly do the needfull at your end.
                    Regards
                    Sebastine paul
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    I payed bill for bsnl broadband connection which is struck in awaiting bank confirmation but amount taken from my bank account. My bill number is SDCTN00007068.
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                      A
                      abhix3
                      from Silchar, Assam
                      Nov 20, 2017
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                      Hello, few days back i got offer from bsnl of 429rs with benefits of 1gb internet and unlimited local+std for 90days.
                      Last night i thought to recharge this and called bsnl customer, they told me about details and benefits from 429 recharge

                      So i told them that i am interested and want to recharge, they told me that you have to go to near shop or you can recharge from main balance.

                      Later i recharged 220x2 to get full balance of 440rs

                      When i got total balance i called them from different mobile and asked for procedure of recharge.
                      They told me you can sms to 123
                      I tried but failed, so i told them sms is not working, tell me next step, he told me to call on *123#
                      I did and asked for next steps, he told me to go to bundle then voice then select this number.
                      I followed his step but later got msg of voice495.

                      I thought something is wrong so i called them again and they told me that you recharged of 495 not 429,

                      I denied and told me that neither i had 495 in account and i even followed steps of customer care while recharging and how it is possible to get pack of 495 when i had only around 450rs balance

                      He told me that doesn't matter and gave me stupid answer:
                      "you got discount on 495 pack and you got that in only 430rs."

                      I asked for refund but they denied to accept their mistake.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      My cell no. [protected]Data recharge amount Rs. 489debited from my account on 14.11.2017 vide IPAY/ESHP/BD/[protected]/JIDB[protected]_BS but recharge was not successful.Please refund the amount to my bank account
                      . LAND LINE NO.[protected] . Out of order since 27.10.2017
                      KINDLY TAKE CARE AS URGENT BASIS

                      ADDRESS : 'JAYATI BANERJEE' 'GENEXX VALLEY' Tower No. 17, Flat - 1/G
                      D.H.Road, JOKA(opposite joka esic hospital) Kolkata
                      . LAND LINE NO.[protected] . Out of order since 27.10.2017
                      KINDLY TAKE CARE AS URGENT BASIS

                      ADDRESS : 'JAYATI BANERJEE' 'GENEXX VALLEY' Tower No. 17, Flat - 1/G
                      D.H.Road, JOKA(opposite joka esic hospital) Kolkata
                      My name is ravi Shankar kamdar my BSNL num [protected] i not start after the 2day's of purchasing time so sir please solve this problem after this i am do compliant in police station
                      I would like to cancel the BSNL Land Line Services from this month (November - 31st). My number is [protected].

                      Kindly cancel the connection from today
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                        Murugesan Ramamoorthy
                        from Chennai, Tamil Nadu
                        Nov 20, 2017
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                        Address: 600064

                        I have made on line complaint and also given letter to hasthinapuram exchange even after that land line number not closed but bill is coming every month. Phone and modam are my self department has not supplied any item. Really it is very much hurting the non used phone i have paid for several months. Even after making online complaing it is coming resolved and people will come and rectify, but nobody has come and done any rectification work.
                        Customer id [protected], account number [protected], phone no.[protected], customer type: individual.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Nov 14, 2017
                        Chita Ranjan Adhikari's response
                        sir i made a recharge for network package of BSNL FOR RS 444/ ON 05/11/2017 TOWARDS 3G PACKAGE HAVING FACILITY O[censored]SING NET PACK 3GB FOR 90 DAYS WHILE THE ACCOUNT IS DEBITED FROM ACCOUNT NET PACKING NOT CREDITED TO MY SIM NO [protected] I DID NOT RECEIVE ANY MESSAGE PLEASE LOOK INTO THE MATTER OR REFUND THE AMOUNT TO MY ACCOUNT
                        Recharge done (550 rs) for bsnl mobile through Paytm on 11th Nov, money deducted but recharge not done--

                        Operator Ref. Number - [protected]

                        Have mailed Bsnl and notified on twitter as well but no response.
                        Land phone and internet not working last three week, Phone number[protected]
                        I made recharge for rs 444/for 90 days through net free recharge screen on 05/11/2017 but although my account is debited net package of bsnl to my mobile no [protected] has not yet been credited again i also credited rs 50/ towards main balance but i did not get any information please look into the matter or refund the amount to my account
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                          M
                          MARK BY VEESONS
                          from Parli Vaijnath, Maharashtra
                          Nov 19, 2017
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                          to change the name on landline bill

                          Address: 413006

                          Dear respected sir,
                          I want to change my name rangrej v. B. To m/s. Veesons on landline bill and my number is 0217/2392222 so please change the name in next bill i have gone to our nearst bsnl office but they are not listining to us so i have gone to balives branch solapur office the officer are telling this is not my job go anether officer so please this name change must do as possible
                          Thank you......
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                          sunsoft1982
                          from Jabalpur, Madhya Pradesh
                          Nov 18, 2017
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                          Address: Kapurthala, Punjab, 144802

                          I have subscribed internet broadband with bsnl since mar 2017.

                          As per plan, i should get speed of 4mbps. But did not get this speed ever.

                          I have complained to bsnl many times but of no use. Last time when i complained, the bsnl peronnel came and checked, they told that our speed is kept at 2. Mbps and not 4 mbps. I was not even getting speed of 2 mbps. I term this as fraud by bsnl.

                          From last two days i am getting speed of 21 kbps, which is negligible. My wife is working online and is under tremendous stress due to low speed inetrnet as she is not able to use internet

                          Kindly direct bsnl to resolve the issue at the earliest

                          Details of my bsnl are as under :
                          Telephone no : [protected]
                          Place : kapurthala (Punjab)

                          Lt col sunil kumar
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Mauviya Mohamed
                            from Chennai, Tamil Nadu
                            Nov 17, 2017
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                            Address: Vellore, Tamil Nadu, 635802
                            Website: BSNL.in

                            Provider is refusing to disconnect the connection and refusing to pay my advance money.
                            We have a bill of 778rs without using.
                            People in bsnl is very lazy and do not pick up the phone and after picking up in a while, they ask us to call another number
                            Spoiling india's growth,
                            Office is at m. C road, ambur. 635802
                            Person name is suresh.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Chandrasekhar_S
                              from Bengaluru, Karnataka
                              Nov 17, 2017
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                              Address: 600028

                              I surrendered my mobile connection[protected] on 7th february 2017 vide rk nagar branch receipt no : surrender/rkn/2016-17/71057 - more than 7 months back.
                              I requested for refund of deposits and additional advance payments macde by me and credit the amount to my icici bank account[protected] of north mada street mylapore branch bsnl chennai and the cell no was attached to rk nagar exchange - chennai 600 028. This has been indicated by selecting the name of exchange from drop down list by me. Please take up the matter with chennai office and arrange for eatly refund

                              S chandrasekhar
                              Cell no:[protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                lov71
                                from Kashipur, Uttarakhand
                                Nov 17, 2017
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                                Address: Udham Singh Nagar, Uttarakhand, 244713

                                Dear sir/madam
                                I used to use the bsnl landline since 2005 and my landline no is [protected].
                                I was disconnect this no in june 12, 2005 but the security amount doesn't receive yet.
                                I visited exchange so many times even i submitted a security amount refund form also but the amount did not receive yet they said to me that the security amount takes 6 months and above, then i called 1500 no for security amount inquiry and they said security amount take maximum two months
                                So please sir do needful as soon as possible.

                                My landline no-[protected]
                                Connection name-bhoop singh
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Prahsantjain110
                                  from Bikaner, Rajasthan
                                  Nov 16, 2017
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                                  Address: Bikaner, Rajasthan

                                  Hi,

                                  Mobile number : [protected]
                                  Network : bsnl
                                  Circle : rajasthan

                                  I am not able to send message from past 15 days, i have sufficient balance and i am able to make call.

                                  Everything is working fine except messaging.

                                  I tried to log complaint from bsnl web site but the web site is not working properly, when i try to go from complaint, it ask for circle and when i select the circle rajasthan, in next page it is not showing anything in the dropdown.

                                  I think some of the services are down of bsnl web site.

                                  Request you to please solve this issue as soon as possible.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Gopi Gill
                                    from Chandigarh, Chandigarh
                                    Nov 15, 2017
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                                    Address: 144421
                                    Website: [email protected]

                                    Plz my number deactvte and no [protected] punjab ma jatna use kya1mounth ka rs 767 de sektha hi mane un ko 250 ka plan dene ke laye kaha ono ne shaf inkar kar daya agr app muje rs250ka plan dla sekte ha to app ka thanks hoga plz help me nehi to deactvte kra de thank gurpreet singh punjab nawanshar [protected]count me plz sir app ke mahrbani gigi good night
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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