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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Mar 29, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 194

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R
Ranjith-1982
from Koraput, Odisha
Jan 9, 2018
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Address: Koraput, Odisha, 763002

Sir,
On jan 1st 2018 they deducted amount of rs.30 on my mobile number and i spoke to customer care executive and i explained the problem that i'm not activated zindagi rocks and also the customer care person told me that i called and ask them to subscribe the service and i asked them to refund the amount they told money will not be refunded.
Please take necessary action and ask them to refund the amount i'm complaining on behalf of all the customers future nobody should suffer
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Jan 05, 2018
Prable Khess's response This is to inform you that yesterday I bought a duplicate SIM card of my mobile No [protected]. But so far it hasn't been activated. Please the needful.
Yours faithfully
Prabal khess
Jan 05, 2018
Prable Khess's response This is to inform you that yesterday I bought a duplicate SIM Card of my mobile No [protected].But so far it hasn't been activated. Please do the needful.
Thankk you.
Prabal Khess
View replies
This is to inform you that yesterday on 4.1.2018I h, 'v bought a duplicate discard. My mobile No is [protected].But so far it hasn't been activated please do the needful. Thank you.
Prabal khess
Reply
I have paid my bsnl phone bill on 2-1-18 which is due on 27-12-17. But reconnection was not given. My phone no is [protected]
Thanking you
Yours faithfully
B. Ratan raju
Hyderabad
Reply
I lost my sim card my mb no is [protected] plese block this. My id adhar card name Priyanka Bhadoria address Durga Nagar lahar chungi Bhind m.p.my no is [protected] was lost from which date 31 Dec 2017 so plz my sim was blocked urgently becoz any wrong person don't missuse my phone I have already complaint my near police station...
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    D
    DeveshDRA
    from Bengaluru, Karnataka
    Jan 9, 2018
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    Address: Jaipur, Rajasthan, 302019

    Hi consumer care,
    I requested to bsnl office for incoming rental plan in moth of july-2017, by submitting application to bsnl office, jaipur.
    But again i got bill of same rental and when i call to customercare, they didn't respond for this.
    Every month i am getting bill by adding more amount and there is not any response from bsnl office. I have marked many times mail also to bsnl, customer care, but very bad experience.
    Bill copy is attached for your reference.
    I am not using services and removed the landline.
    Kindly refund my security deposit.
    Landline no[protected]
    Email id - [protected]@yahoo.co.in
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Sir

    i have already submitted my request which has not been addressed by your office.
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      L
      Leanto Antony
      from Ernakulam, Kerala
      Jan 9, 2018
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      My offer permitted me to have 3g 1gb data per day for 3 months, but i am not even getting 2g speed. When contacted i was told that your technical team will contact me within 48 hours and a complaint was registered but no one contacted me and after 3 days when i again comtacted your executive i was told there was no 3g tower in aluva, which is my locality and hence i will not be able to get 3g speed. So do you think i have to check the towers also while selecting an offer. It takes 2 to 3 minutes for sending a whatsapp message which is unthinkable in these days. Now who is responsible for my money.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Please remove the caller tune of my mob no [protected]. The consent for allowing the caller tune was inadvertently given in a pop up screen.
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        J
        Joby Joby
        Jan 8, 2018
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        Address: Thrissur, Kerala
        Website: bsnl

        My name is joby devassy ([protected]- ouseph), my phone is not working now. I was complanit several times, but still not ready my phone, very poor service for bsnl thrissure division, first 2, 3 times informed our local exchange mellor. But nobody coming there. Then i informed to 198 number (Ref no re[protected]/12/2017) again same nobody come there. Again i am complaint (4609 27/12/2017) after 2 days one technician came there and remove all cable and also shouting to my mother, he said why are you compalint to our office. This cable is problem he can't do nothing. And he go. And again today also i am complanit[protected]. Still not pending my payment. Kindly refund amount comaplint day payment. And kindly advise what we will do?
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        Sim missing . please block my SIM. My mobile number is [protected]
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          R
          rtimchen
          from Dhekiajuli, Assam
          Jan 8, 2018
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          Address: 797112
          Website: bsnl.co.in

          Sir/madam,
          I recharged my no [protected] on 6th of january with an amount of rs 333 internet recharge online.
          My amount was deducted but recharge is still in pending mode.
          Please resolve this issue fast.
          Thank you.
          My recharge summary
          Transaction id: pgsm[protected]

          Transaction date:
          [protected]:35:57.0

          My contact no [protected]
          Email imchen. [protected]@gmail.com
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            S
            skbishnoi800
            from Udaipur, Rajasthan
            Jan 8, 2018
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            Address: 343030

            Hi,

            I am trying to porting out from bsnl to another network and one day after submitting request sometimes i get a call from bsnl (Somethimes not get any call) they asked why i requested to port out and i will explain it and requested to him/her to accept my porting request but after an hour i get a message that is your current operator cancel porting request. Then after i call to bsnl customer service number but they are not explaining anything.
            I am trying to porting out from june 2016 and approx 10 times my request was rejected.

            Can you please explain why are all these happens?

            Regards
            Surendra
            [protected]
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              G
              Ganesh Dadi
              from Mumbai, Maharashtra
              Jan 8, 2018
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              Address: East Godavari, Andhra Pradesh, 533401
              Website: Internet Not working

              Internet not working my landline number "252017"
              Very poor net
              Last working saturday
              Connecting nd disconnect the net
              Landline was working
              But interest every week saturday evening close after 2&3 days working this problem many time repeat today bsnl office land line number not working
              Bsnl technission problem solved
              But after 2 hrs same problem repeat.
              Please solve my problem
              Don't repeat the same problem
              Thank you
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                K
                King Paddy
                from Delhi, Delhi
                Jan 8, 2018
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                Address: Pune, Maharashtra, 411040
                Website: BSNL

                M/s bsnl maharashtra circle,

                It is a horrendous experience with the bsnl the chronological explanation is as appended below (My phone no[protected]
                Bad broad band network. The network is abysmally slow how to prove it is a thousand dollar question.

                Duplicate bill. I get re-imbusement for the broad band bill and the oct 17 period of bill was not posted by bsnl and hence i do not possess a hard copy and i asked for the same through 1500 call centre promptly they have given the request id nos [protected] &[protected] both dtd 05 jan 18. Till date the complaint stands still.

                On 5th of the month i receive a pop up stating the broad band data is exhausted and you may like to top up otherwise it will be operative at a minimal speed. I am on a unlimited 999 plan.

                God only save the bsnl organisation
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  M
                  mnsprakash
                  from Bengaluru, Karnataka
                  Jan 8, 2018
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                  Address: 560094

                  My landline [protected] is dead for past 10 days and a complain has been registered. I got sms stating that one chikkanna will attend to the complain. Nothing has happened for 10 days.
                  What is compensation bsnl will provide for deficency in service. As per trai guidelines if the landline is faulty beyond 2-3 days than compensation of rs 100 per day is payable by bsnl.
                  Sunder prakash
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    K
                    Karthick157
                    from Chennai, Tamil Nadu
                    Jan 8, 2018
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                    Address: Chennai, Tamil Nadu, 600039
                    Website: portal.bsnl.in

                    Sir i have surrendered my bsnl landline no: 25591435 in january 2013 i have not yet received any deposit amount. When i call from customer care, he told "your deposit amount is rs.1850." requesting you to refund my security deposit as soon as possible by present address: 514, sivakami amman colony, 3rd cross, 8th street, vyasarpadi, chennai - 39. I did not get any receipt regarding disconnection of my telephone kindly do the need full. I have attached the surrender letter and last total out standing bill detail and payment receipt.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Sep 15, 2019
                    Updated by Karthick157                     Complaint not resolved.
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                      A
                      Ankit Deol
                      from Amroha, Uttar Pradesh
                      Jan 8, 2018
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                      Address: Shamli, Uttar Pradesh

                      डिस्ट्रिक्ट शामली तहसील ऊन. यहां पर BSNL नेटवर्क की हालत बहुत खराब है/ लाइट आती है तो नेटवर्क भी आ जाते हैं लाइट नहीं आती तो नेटवर्क भी नहीं आते कई बार एसडीओ शामली को शिकायत करने के बावजूद भी कोई कार्रवाई नहीं हुई अगर कोई कार्यवाही नहीं होती है तो हमें अपना सिम मजबूरन किसी अदर कंपनियां पोर्ट कराना होगा अब आप ही हमारी सहायता करें./ धंयवाद
                      Pin..247778
                      Mob..[protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        S
                        Swaroop Dutta
                        from Kolkata, West Bengal
                        Jan 8, 2018
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                        Address: Dibrugarh, Assam, 786001

                        From : subal dutta, address : east chowkidinghee samshan para, dibrugarh (Assam)

                        I am to bring into your notice that my broadband service allocated to landline no.[protected] is not working properly for the last 13 days. Several complaints have been made by me on toll free no. 1500 but nothing has been done so far.
                        It is requested that the officer in charge may be directed to get the services functional properly so that i may not suffer. Hoping for early redressal of my grievance.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          R
                          rupamt8
                          from Delhi, Delhi
                          Jan 7, 2018
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                          Address: Golaghat, Assam, 785699

                          I have surrendered my bsnl broadband connection almost a year back. But i am yet to receive my refund amount. When i contacted them they said it has been under process. The same process is going on for almost a year now. It's not only me two of my friends are also facing the same issue.

                          My telephone number - [protected]
                          Customer id - [protected]
                          Account number [protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Just forget it. I surrendered my telephone line 2 years back and I still have not received the refund. BSNL does not pay refund at all.
                          Reply
                          Yeah it's a big scam I guess.Nobody gets there security deposit.
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                            S
                            Stamina
                            from Saiha, Mizoram
                            Jan 7, 2018
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                            Address: 794115

                            Last two days i am trying to send sms to register my account in sbi quick service but fail. My mobile is dual sim one bsnl and other airtel. I can send sms through airtel but not with bsnl. Idon't understand what is wrong with my mobile. My mobile number [protected] cannot send sms. Please help me reset bsnl sms service center number. Why this is so? Please help me resolve this problem once for all.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S
                              Sanitharevi
                              Jan 6, 2018
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                              Address: Kottayam, Kerala

                              We surrendered our telephone (Landline) in 2015, no.[protected], consumer name mr. Ravi. P. This is 2018 till now the deposit money they didn't refund. Every time they are telling it will come but almost 3 yrs completes it won't. What is the next step can you help us. On 2016 onwards my mother with my daughter (She was 1 yr old) going and aaking about this and she doesn't know what is the next. Today i called her that time only she is telling she is in bsnl office they are telling its not ready, she asked with them they told it will come when they can't assure also.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                P
                                Prabir Kumar Ghosh
                                from Patan, Gujarat
                                Jan 5, 2018
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                                Address: 700054

                                As per calcutta telephones customer service centre, salt lake, kol 84 order
                                Number[protected] (Order id: 1-20huh9n) dated 10/11/2017 bb service of our land line no 23208062 was supposed to be withdrawn with immediate effect and provide only basic telephone service at monthly tariff of rs.160/. We are sorry to inform you that bb service of our land line was
                                Actually disconnected only on 05/12/2017. Pl explain reason of such long
                                Delay.
                                Grievance registered; docket number is : kol/co/2017/2625

                                My telephone bill (Issue date 07/12/17) for bill period between 01//11/2017 and 30/11/2017 was rs800.74 and has been duly deducted from my bank account under ecs. I find that no relief has been granted because my bb service was withdrawn very late. No explanation has been offered for this delay even though i docketed my grievance as stated above.
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                                  S
                                  Shivaji Jagtap
                                  from Pune, Maharashtra
                                  Jan 4, 2018
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                                  I am pensioner from bsnl, maharashtra circle, having ppo no. Cca/mh-mbi/pen/snj/p-12064/[protected]. My pension for december 2017 not yet credited to my account. I am in trouble for the same. Please credit it at the earliest.
                                  Thanking. You.
                                  Yours faithfully
                                  Shivaji namdeo jagtap
                                  At po pimpalgaonrotha tal - parner dist - ahmednagar 414303.
                                  Mob no. [protected]/[protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    S
                                    stanvest
                                    from Coimbatore, Tamil Nadu
                                    Jan 4, 2018
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                                    Address: 600045

                                    My land line not working for more than a week. I had made a complaint on 03.1.17 and no one had come to check or rectify the fault. Today i had received an sms stating that the complaint had been resolved.
                                    Is this how bsnl treat their customers of four decades relationship? This is not acceptable and enquiry shall be made to find out who had attended the fault and how it was closed.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      M
                                      mayank333177
                                      from Delhi, Delhi
                                      Jan 3, 2018
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                                      I have applied for number portability from bsnl to vodafone many times in last ten month, but invain., every time, i received a message from vodafone that your porting request has been rejected by bsnl due to, there are subsisting contractual obligation from subscriber agreement
                                      My upc no. Bw535348
                                      Mobile no. [protected]
                                      E-mail id mayank. [protected]@gmail.com
                                      Please solve the problem at the earliest
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        M
                                        mvadivel
                                        from Kizhake Chalakudi, Kerala
                                        Jan 3, 2018
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                                        Address: 600078

                                        I have mistakenly done recharge to the wrong number [protected]. Could you please reverse those amount from that number and recharge to my bsnl number (Chennai) [protected]. Please help me.
                                        My number: [protected]
                                        Wrong number: [protected]
                                        Recharge amt: 444
                                        Transaction details-used icici debit card using freecharge portal
                                        Freecharge transaction no - fcvw[protected]
                                        Banktransaction id: vin/debit/[protected]
                                        Transaction date: 3rd jan 2018
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        View replies
                                        Plz mistake address
                                        Reply
                                        My BSNL Land Line Number is[protected] and the same number disconnected from the date is 28 Oct 2017. Reference Number is [protected]. My request is I have many places ues BSNL Land line, but no any security deposit given me. So please direct to BSNL and refund the same my account.
                                        Reply
                                        Hi, My BSNL Postpaid sim is lost. Could you please deactivate it at the earliest to avoid any misuse. lost sim number is [protected]. I can be contacted at [protected]
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