Bharat Sanchar Nigam [BSNL] Complaints & Reviews

From : subal dutta, address : east chowkidinghee samshan para, dibrugarh (Assam)

I am to bring into your notice that my broadband service allocated to landline no.[protected] is not working properly for the last 13 days. Several complaints have been made by me on toll free no. 1500 but nothing has been done so far.
It is requested that the officer in charge may be directed to get the services functional properly so that i may not suffer. Hoping for early redressal of my grievance.

I have surrendered my bsnl broadband connection almost a year back. But i am yet to receive my refund amount. When i contacted them they said it has been under process. The same process is going on for almost a year now. It's not only me two of my friends are also facing the same issue.

My telephone number - [protected]
Customer id - [protected]
Account number [protected]

Last two days i am trying to send sms to register my account in sbi quick service but fail. My mobile is dual sim one bsnl and other airtel. I can send sms through airtel but not with bsnl. Idon't understand what is wrong with my mobile. My mobile number [protected] cannot send sms. Please help me reset bsnl sms service center number. Why this is so? Please help me resolve this problem once for all.

We surrendered our telephone (Landline) in 2015, no.[protected], consumer name mr. Ravi. P. This is 2018 till now the deposit money they didn't refund. Every time they are telling it will come but almost 3 yrs completes it won't. What is the next step can you help us. On 2016 onwards my mother with my daughter (She was 1 yr old) going and aaking about this and she doesn't know what is the next. Today i called her that time only she is telling she is in bsnl office they are telling its not ready, she asked with them they told it will come when they can't assure also.

As per calcutta telephones customer service centre, salt lake, kol 84 order
Number[protected] (Order id: 1-20huh9n) dated 10/11/2017 bb service of our land line no 23208062 was supposed to be withdrawn with immediate effect and provide only basic telephone service at monthly tariff of rs.160/. We are sorry to inform you that bb service of our land line was
Actually disconnected only on 05/12/2017. Pl explain reason of such long
Delay.
Grievance registered; docket number is : kol/co/2017/2625

My telephone bill (Issue date 07/12/17) for bill period between 01//11/2017 and 30/11/2017 was rs800.74 and has been duly deducted from my bank account under ecs. I find that no relief has been granted because my bb service was withdrawn very late. No explanation has been offered for this delay even though i docketed my grievance as stated above.

I am pensioner from bsnl, maharashtra circle, having ppo no. Cca/mh-mbi/pen/snj/p-12064/[protected]. My pension for december 2017 not yet credited to my account. I am in trouble for the same. Please credit it at the earliest.
Thanking. You.
Yours faithfully
Shivaji namdeo jagtap
At po pimpalgaonrotha tal - parner dist - ahmednagar 414303.
Mob no. [protected]/[protected]

My land line not working for more than a week. I had made a complaint on 03.1.17 and no one had come to check or rectify the fault. Today i had received an sms stating that the complaint had been resolved.
Is this how bsnl treat their customers of four decades relationship? This is not acceptable and enquiry shall be made to find out who had attended the fault and how it was closed.

I have applied for number portability from bsnl to vodafone many times in last ten month, but invain., every time, i received a message from vodafone that your porting request has been rejected by bsnl due to, there are subsisting contractual obligation from subscriber agreement
My upc no. Bw535348
Mobile no. [protected]
E-mail id mayank. [protected]@gmail.com
Please solve the problem at the earliest

I have mistakenly done recharge to the wrong number [protected]. Could you please reverse those amount from that number and recharge to my bsnl number (Chennai) [protected]. Please help me.
My number: [protected]
Wrong number: [protected]
Recharge amt: 444
Transaction details-used icici debit card using freecharge portal
Freecharge transaction no - fcvw[protected]
Banktransaction id: vin/debit/[protected]
Transaction date: 3rd jan 2018

My land line telephone no:[protected] is out of order due to disconnection of line. I made a complaint 4 months back. Some workers cane and made digging but could not find the cable where it is disconnected. Further i applied for a new land line connection in december 2017 but no fruitful result could be achieved.
Advocate manjalaruvil joseph chandy,
E-mail: [protected]@yahoo.co.in
Cell: [protected]

लैंडलाइन फोन में ब्रॉडबैंड पिछले शुक्रवार से बंद है और जब भी मैं शिकायत दर्ज करता हूं तो शिकायत तो दर्द हो जाती है लेकिन शाम के समय में मेरे रजिस्टर्ड मोबाइल नंबर पर मैसेज आता है कि आपकी शिकायत ठीक हो गई है परंतु फोन में ब्रॉडबैंड अभी तक ठीक नहीं हुआ है इसके लिए मैं क्या करूं दो बार एक्सचेंज में भी फोन कर चुका हूं धन्यवाद! क्या करके इसे जल्द से जल्द ठीक करवाने का कष्ट करें

Sir., i had surrendered my landline connection at rajampet office., my land connection no. 08565/243556
Custonmer id.. [protected] and account no..[protected]
My name k balasubramanyam. Kindly refund my deposited amount of rs.1500.00 at the earliest., after your verification. Thanking you sir... I was having this landline connectionsince 3.5 years. And i am at present no nedd of this connection. Please verify and send my money back to address at the earliest possiblke time. Thanks

I have bsnl landline connection with internet since last 1 year and till now i had hardly received 1-2 original bills at my location. My bsnl no is [29795991] no original bill is coming. Please work on priority to solve this issue as original bill is required for me for some important reason.
Customer id is: [[protected]]

Please try to deliver original bills on regular basis.

My bsnl no is [protected]and it was bought around 8-10 years back. It has gotten blocked and for unblocking, it is asking for the puk code.

I tried getting by sms number provided in the online forums and also other methods but have not not received any details yet.

Unfortunately we do not have much idea on the address and name under which the simple was submitted as it was taken almost 10 years back.

Kindly send us the puk code to unblock it

Dear sir, with due respect i would like to inform you that there is no regular mobile network of 2g, 3g and 4g is available at our area. My location is nadika village, district lakhimpur, assam. My cellone mobile number is [protected].

So, i highly request you kindly to register my complain and take necessary action as soon as possible.

Regards
Ruhul amin

Respected sir my bsnl landline (Customer id [protected]) is not working properly since last 4 months. I have complained about it many times but no one came to sort out it and continuously they were charging for connection. Evey month i am paying approx rs.500 as bill.
I request you kindly repair my landline or disconnect it. As no one taking written complain.
Yours faithful
Jagdish prasad pandey
Landline no.[protected]

My telephone 234169 is out of order from 8 days. Never the complain entertained before 12 to 15 days several the wire of my phone breks my brodband not work properly due to cuts in wire therefore i request thatplease see this matter. L pay regularly about 879 per month and ican use the service only 5 to 7 days ever i complain bsnl office but always they answer that there is no man power for repair the line of my landline phone

Sir,

I request your goodselves to kindly effect the following change of address for my prepaid mobile phone number [protected]. Since i have been residing in the following address for more than one year this request is placed before you for your immediate action.

K. Gnanasekaran
Flat no.2, first floor, ananda bhavanam
No.8a, 18th street, tansi nagar
Velachery
Chennai-600042

Dear sir/madam,

We are requesting you please disconnect our landline service ([protected]). We are regularly facing the problem of phone dead, voice disturbance & call jumps are problems which we are facing regularly due to that we are requesting to disconnect the service.

I will be thankful if you people needful at the earliest. Looking for earlier response.

Dear sir/mam

On 19 dec i lost my mobile and 2 bsnl prepaid no.[protected] and [protected] therefore i made online fir and requested to bsnl customer by email for blocking my sims.

On 20 dec i got reply from bsnl customer care as "dear customer,

"would like to inform you that outgoing services of your bsnl no ([protected], [protected]) has been barred on 20-dec-2017 at 11:59 am hrs as per your request. Kindly visit nearest bsnl csc, for unblocking outgoing call facility and issue of duplicate sim along with these documents.
Order number : - [protected], [protected]

Then on the same day i got the dublicate bsnl sim by submitting desired documents to them.

When i got my new bsnl dublicate sim outgoing calls were blocked in the new sim then i visted rohtak bsnl csc and they didn;t help me at all and they were saying it can be unblocked from that office from which you requested for blocking the sim and then when i contacted there they are saying that rohtak csc will help.

But till date no one is hearing me and my outgoing calls are still blocked and they are just saying visit here and there. Therefore i request your good self to take the proper actions as it is leading to my operational loss.

Yours faithfully
Inderpal singh