Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Landline telephone installed at house 247/5 channi himmat jammu has been surrendered on 24/08/2017 followed by deposit with the bsnl office the telephone apparatus on 29/08/2017. After several visits the bsnl office indicated that refund cheque has been despatched on 20/11/2017. The refund cheque has not been received at the duly registered address. On enquiry it has been indicated that several such cases are pending disposal with the bsnl...

I have recharge 429 tariff in bsnl.
But according to tariff plan i am unable to use tariff plan. I have tried customer care toll free number but they have not provided me proper solution. At last they block my number. Customer care executive provide false information regarding my service. I have exhausted about their service. So i want legal process for not behaving proper...

I have done the payment online for my father's landline, the money is debited from my sbi account, the pic below shows the detail. But at the online portal the status is showing pending.

My fathers landline number is [protected].
Customer name: ashutosh prasad mishra
Bill due date: 28th dec, 2017.

Sbi online payement done for rs 453.00 on 20th dec, 2017.
Ref. No. Lsbi[protected]igacorfyj1...

My land line no [protected] surrendered on[protected]. My last bill outstanding is rs.448.12. My security deposit is rs.2, 160. So finally rs.1, 711.88 is payable to me as per bill no ezdwb[protected] dt 01/10/2017 with a/c no [protected] & cust id [protected] issue date[protected] bill period 01/09/2016 to 31/08/2017 payment due date 20/10/2017 cust type individual credit limit 3, 000. Still i have not received the refund of security deposit....

I am a subscriber of bsnl land line (Chathanoor, kollam, kerala) since 1999, i have many complaints regarding bsnl service like call clarity and noise on the calls. Some times the phone will not ring, it will be in dead status. Some time service will come and goes with the wind. I have complained multiple times but no permanent solution is happened till date. Rather than servicing they are forcing us to disconnect the service.
br...

I have visited the bsnl, bahu plaza, jammu for the 3 times in order to get the duplicate bills / payments made by me for the period of july to till date against my postpaid bsnl mobile. But the concerned clerk is not able to provide the requisite information as their emails are not working and they are not allowed to give any hard-copies. When the issue was brought into the notice of concerned accounts officer mobile, sh. Prem sagar, he very...

I recharged my BSNL no.[protected] by STV 444. When I recharged on that time
3G net speed was approax 150 KBps and after 3 days 3G speed reduced to 10-30KBps. And from here the process starts after complaining to customer care many times after 10 days net speed became good only for 1-2days. And this process is going on till now 19/12/2017, when I complain to customer care after 7-10 days problem resolve only for 20-26hours. This problem...

I closed the bsnl landline connection 6 months back. The agent came and took the instrument. He provided me a receipt and asked to submit to the nearest bsnl office. I kept searching but could not find near my place. I enquired several times to bsnl office but they gave wrong address, never respond post that. I am yet receiving the bill monthly. When the bsnl agent has already collected the instrument, connection is already closed, there...

Sir,
This is nazeer hussain, age 82 years, r/o old malakpet, hyderabad, telangana would like to bring to your kind notice that i have surrendered my bsnl landline phone with no.[protected] on 4th july 2017. I was told that i will get the refund of deposit in my account. Till date i didnot received any amount. I cant go around the office to collect my deposit refund.
I request you kindly refund the amount as soon as possible....

I have given complaints many times regarding slow speed of bsnl broadband ftth connection. Every time they send a following message "dear customer, complaint with registration number — on phone number — has been resolved. If the complaint still persists, kindly contact 1500 or [protected] for any further queries. Thanks for choosing bsnl as your service provider." without actually attending the problem. Every month i am in receipt of...

Dear sir,
Ref tell no [protected]
Account no [protected]
Please change pin code number, manalur 680613 to manalur 680617 in existing billing address.
Correct to be done as:
Josmani cheruvathur
Cheruvathur-house
P. O. Manalur
Manalur
Kandassankadavu-exchange
Thrissur - kerala
680617
I request you to correct the mistake in existing bill address for proper delivery...

Dear sir,
I am using bsnl prepaid number last 9 yeas but i suffering out going call bars problem last 2 years. I visit to customer care office many time but they told me the sim card is active no problem from here, i recharge many time validity recharges rs 37 for 6 months but out going calls problem not resolve. I have given this number in any where the bsnl number is [protected].
Please resolve this problem.

Thanks...

Dear sir,

I have requested for an mnp for my jio number [protected] on 11th of this number. The mnp is from jio to bsnl. Now when i checked with bsnl, they told that the request is rejected by the donor operator.

I dont know for what reason they rejected my request. I purchased my sim on 11th of september 2017 and i requested for the mnp on 11th of december 2017 which is after the completion of 90 days.
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Landline and broadband BSNL connection surrendered on 29/11/2016 for phone[protected] but Security Refund not yet received. It is more than a year but i did not get any refund. Surrender receipt attached.
Landline and broadband BSNL surrendered on 29/11/2016 for phone[protected] but Security Refund not yet received. It is more than a year but i did not get any refund. Surrender receipt attached....

I have chosen a postpaid plan in jio after being a member in jio membership.
In the month of june my services are stopped, so i had called to the customer service then they told me to recharge with 399 so that your connection will be back
I recharged with 399rs and my services started.
After few days my service had again stopped, so again i called the customer service and then they are explaining that they have used...

Dear sir,

I want to tell you that i was traveling in train & don't know how but unfortunately i lost my phone in the train. I do not want anyone to make use of that opportunity and do something bad with it.

Therefore i want that my sim should get blocked as soon as possible. So that there is no possibility of misusage of my sim number.

Description:-
My mobile phone was samsung duos (Black,...

Respected sir/madam,
I recharged an amount of rs.220 to my bsnl mobile number [protected] through bill desk, and amount is deducted from my axis bank account. But till now recharge not over. Transection id is inb/[protected]/bsnl
Please take immediate action on this. Kindly give reply for this compliant. My gmail is [protected]@gmail.com or to my mobile [protected]...

I pay bsml land line bill of amount 954rs by paytm. On 13 december 2017.

Amount deducted from wallet but not received by bsnl company.

My wallet txn id..[protected]. And
When i pay bill.

Postpaid hybrid flow order# [protected].
This no. On my paytm screen.


I complain paytm customer care but no any response..
Plz sir help
If not received by bsnl...

Bsnl — recurring charges - broadband installation charges

R/sir,,
I am individual landline domestic customer and broadband service started w. E. F. 24.10.2017. I shocked when i received invoice for the period 1/10/2017 to 30/11/2017 with extra recurring charges ie; rs 931.64 and 2 times broadband installation charges. Please make a necessary correction to enable us to pay the bill before due date. Kindly advice me...

My bill for the period 01/11/2017 to 30/11/2017, i find usage charges amounting to rs3208.66. After allowing discount and adustments etc the net billed amount isrs1579.80 and the total amount due is given asrs1580.44.
On the back side of the bill, in dteails page undr non roaming calls, gprs/wapcalls (Kb) duration is given as2814312 and the corresponding charge as rs2814.96! I am baffled by this figure. Even if i had made phone calls,...