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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 195

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K
Kadirvelu Gnanasekaran
from Chennai, Tamil Nadu
Dec 30, 2017
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Address: Chennai, Tamil Nadu, 600042

Sir,

I request your goodselves to kindly effect the following change of address for my prepaid mobile phone number [protected]. Since i have been residing in the following address for more than one year this request is placed before you for your immediate action.

K. Gnanasekaran
Flat no.2, first floor, ananda bhavanam
No.8a, 18th street, tansi nagar
Velachery
Chennai-600042
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Dec 30, 2017
Updated by Kadirvelu Gnanasekaran
Sir

Kindly change my new address for my mobile phone No [protected]. Since for the last one year I have been residing in the following new address. If you could make necessary change in your records it would be helpful for me

Thanking you

G.Kalpana
Flat No.2, First Floor, Anandha Bhavanam,
No.8A, 18th Street,
Tansi Nagar,
Velachery, Chennai-600042
Dec 30, 2017
Updated by Kadirvelu Gnanasekaran
Please change my address for my post paid mobile No. [protected] as follows. This is requested immediately since I have been residing in the following address for the last one year. It would be useful for me if you kindly change the address accordingly

K.Gnanasekaran
Flat No.2, First Floor, Anandha Bhavanam,
No.8-A, 18th Street, Tansi Nagar
Velachery, Chennai-600042
Dec 30, 2017
Updated by Kadirvelu Gnanasekaran
Dear Sir,
Kindly change my post paid mobile Number [protected] both residential and billing address as follows. Inspite of repeated request the authorities did not do the needful. Hence this complaint has been lodged before this forum

K.Gnanasekaran
Flat No.2, First Floor, Anandha Bhavanam,
No.8-A, 18th Street, Tansi Nagar
Velachery, Chennai-600042
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    Janardhan Motta
    from Hyderabad, Telangana
    Dec 30, 2017
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    Address: 500020

    Dear sir/madam,

    We are requesting you please disconnect our landline service ([protected]). We are regularly facing the problem of phone dead, voice disturbance & call jumps are problems which we are facing regularly due to that we are requesting to disconnect the service.

    I will be thankful if you people needful at the earliest. Looking for earlier response.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Inderpalsinghjuneja
      from Noida, Uttar Pradesh
      Dec 29, 2017
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      Address: 124113

      Dear sir/mam

      On 19 dec i lost my mobile and 2 bsnl prepaid no.[protected] and [protected] therefore i made online fir and requested to bsnl customer by email for blocking my sims.

      On 20 dec i got reply from bsnl customer care as "dear customer,

      "would like to inform you that outgoing services of your bsnl no ([protected], [protected]) has been barred on 20-dec-2017 at 11:59 am hrs as per your request. Kindly visit nearest bsnl csc, for unblocking outgoing call facility and issue of duplicate sim along with these documents.
      Order number : - [protected], [protected]

      Then on the same day i got the dublicate bsnl sim by submitting desired documents to them.

      When i got my new bsnl dublicate sim outgoing calls were blocked in the new sim then i visted rohtak bsnl csc and they didn;t help me at all and they were saying it can be unblocked from that office from which you requested for blocking the sim and then when i contacted there they are saying that rohtak csc will help.

      But till date no one is hearing me and my outgoing calls are still blocked and they are just saying visit here and there. Therefore i request your good self to take the proper actions as it is leading to my operational loss.

      Yours faithfully
      Inderpal singh
      +1 photos
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        A
        amnbu123
        from Dhupgari, West Bengal
        Dec 29, 2017
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        Address: Darjeeling, West Bengal, 734013

        All the academic and administrative works of the university of north bengal are being seriously affected due to nonavailability of bsnl link - the official service provider. This is the 4th and last working day of the year where the connectivity is not restored. Student admission, registration and examination related works etc. Are being seriously affected.
        Such failures for a couple of hours at the worst may be admissible. But how such wastage of human resource due to bsnl can be compensated?
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          P
          Pon Aishwarya
          from Avinashi, Tamil Nadu
          Dec 28, 2017
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          Address: Erode, Tamil Nadu, 0424

          My mobile phone was lost today
          I lost my lenovo mobile phone in erode around 5 o clock in the evening. I request to block my sim card with the number [protected] to avoid future problems. Sorry for the misconvience but i request to block my sim card number as soon as possible to prevent further misunderstanding.
          I kindly request to block the sim card.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          My cell no is [protected](bsnl sevice).Usage charge of rs 6.00 had been charging at a frequent interval without permision from me .Please stop such type of activites as i do not want any special sevice from your sevice.
          Sir
          with the refernce to the subject since last two week my BSNL Landline is not working i have complaint in online thourgh selfcare webside of BSNL and complaint docket number is[protected] kindly look into my complaint.
          my BSNL landline no is [protected] it highly effecting to our business
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            B
            brugesh patil
            from Arambol, Goa
            Dec 28, 2017
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            Address: Thane, Maharashtra, 401504

            I got a call on my bsnl landline from hungama (I know this was surely from hungama as it was 5.15 and bsnl offices are not working so late and also i tried to reach to kalyan bsnl after that. But my call was not received at 5.15) hungama person said that whether you are facing any problem with your bsnl net as i was having it from 1 month i said yes then he told me that you will have to send an sms for that from your registered mobile bvas to 56677
            But i thought something fishy is going on as i never complained within this week.
            So i searched the net and saw many people receiving this call so i hanged up the phone and try searching but my luck was with me and i saw message on my bsnl sim that if you want to activa te hungama services send bvas to 56677 so i angrily asked him and i hanged up.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            My broadband is down from last 5 days i have been calling all day and night to get a technician to get my modem reconfigured but still no luck. My landline no.[protected] on which i use broadband services and my contact no. [protected]
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              K
              khyal
              from Hoshiarpur, Punjab
              Dec 28, 2017
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              Address: Sri Muktsar Sahib, Punjab, 152101

              My name is pardeep kumar my bsnl land line[protected] was closed on[protected] i had given may reminder to get refund to bsnl office giddarbaha but unable to get my refund so please my refund ni had submitted land line set to sdo bsnl office giddarbaha..
              Pardeep kumar s/o sh mohan lal sharma
              Mohalla thakur dass giddarbaha 152101
              Mob no [protected]
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Dec 19, 2017
              Shivshakti Roadlines's response
              Change for land line telephone instrument
              Kindly change our telephone instrument due to not working
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                pgangwani35
                from Chandigarh, Chandigarh
                Dec 27, 2017
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                Address: Jodhpur, Rajasthan, 342001

                Unable to open many sites with
                BSNL Prepaid sim
                Access Point Name : bsnlnet

                and but able to open with Airtel and Vodafone

                Site URL
                https://khatrimaza.org/site_khatrimaza-pc-dual-mkv.xhtml

                Site URL
                https://bdupload.info/fuuz9podaust

                Site URL
                https://clicknupload.org/xvj13ng09zsd

                UCBrowser V11.5.0.1015 Android hwac pf145 (en-us) inapppatch2 (Build[protected]
                +1 photos
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                BSNL broad band - Internet not working. No.[protected] Address G-01 Manjunath REsidency, Kappikkad, Bejai Mangalore-575004.
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                  G
                  gaurav kumarmaurya
                  from Ghatampur, Uttar Pradesh
                  Dec 27, 2017
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                  My name is saurabh maurya i am from ambedkarnagar uttar pradesh my mobile is lost in mp so i want my mobile no close immediately [protected] bank company because my phone lost so we want secure my account balance with very high quality so we request to close this mobile number so i am very sad due to this reason so i regard that my problem can easily solved
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Mobile no [protected] SMS OUT GOING NOT WORKING PL
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                    I
                    iyengarhothot
                    from Bengaluru, Karnataka
                    Dec 27, 2017
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                    Address: 560094

                    Please send the call details for the period[protected] as during this period we had many family functions and celebrations and other events. We need to track the callers as we have lost many over the period.

                    Some of the callers have left india and many are moved out of bangalore to other parts.

                    Now for us it is time to consolidate those who took much initiative to attend and in many cases send representatives. Many like to be remembered of our association of long period and also those who joined caused by additions to the family by marriage and other events
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Jan 11, 2018
                    Updated by iyengarhothot
                    Please send the call details for the period[protected] as during this period we had many family functions and celebrations and other events. We need to track the callers as we have lost many over the period.

                    Some of the callers have left india and many are moved out of bangalore to other parts.

                    Now for us it is time to consolidate those who took much initiative to attend and in many cases send representatives. Many like to be remembered of our association of long period and also those who joined caused by additions to the family by marriage and other events.

                    Since 2012 cell is not active as mostly i am away and i expect to go away for a long time and i foresee foreclosing the connection.

                    i am been told that my request need to be very long to receive attention. i do not see the logic in this as the situation warrant this request.
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                      K
                      kaushik subodh
                      from Udaipur, Rajasthan
                      Dec 27, 2017
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                      Address: Pali, Rajasthan, 306709

                      Subodh kaushik, d-81, ambuja township, ambuja cements limited, rabriyawas, ditrict-pali, (Raj), pin-306709

                      Landline no.-288371

                      Sir,
                      Please closed my bsnl landline connection from 01.01.2018 due to my transfer from here. Because this reason that connection could not be continues and not possible to given another person and also not taking service for this landline due to mobile connection
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      BSNL operator is sending many SMS daily asking to subscribe nauseating to their paid ads and causing disruption in our mails and very disturbing.
                      We donot know how this public Sector Telecom is doing this
                      OBNOXIOUS campaign of ads.
                      WE request you to please STOP this BSNL ads through SMS
                      My prepaid bsnl sim stop working from 22.12.2017.

                      There is no network connection.

                      Please do the needful to solve the problem as soon as possible.

                      I can't even albe to make a call to customer care to register a complint.

                      I don't have any network connection and can't able to make any call or message or internet connection.
                      I lost my my moblie phone of xolo company along with the sim card of bsnl company in morning
                      i request u please block my sim number of bsnl company
                      We had recharge made top up of Rs.220/- prepaid mobile number [protected]. Payment had been made via PAYTM, but balance not received in given mobile yet. Pl note operator reference number is [protected].

                      Pl solve my problem at earliest and inform.
                      I had paid my Landline bill ( No--[protected])through netbanking on 19th dec.17 through techprocess from my bank account.801 rs debited from my account but my Landline bill showing unpaid.So transver my payment back to my bank account as early as possible. Munish Sharma.
                      [protected]@gmail.com
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                        A
                        Amit Singh Choudhary
                        from Jind, Haryana
                        Dec 27, 2017
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                        Resolved

                        Address: Alwar, Rajasthan, 301001

                        429 recharge done many times i make a call to customercare very poor response i did recharge on bsnl site my number is[protected] net speed is not more than 10 kilobyte per second this is new nano sim free data speed was very good after 429 recharge speed is zero at the same time star 1 2 3 hash is also not showing stv recharge operators are blocking my bsnl number from which i am calling one by one all three so that i cannot call to 1503 please recharge my 4 29 rupees in my mobile number as soon as possible
                        Dec 27, 2017
                        Complaint marked as Resolved 
                        I am not aware about the steps but after one hour of launching the Complaints my net is now working fine
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        My prepaid bsnl sim stop working from 22.12.2017 there is no network connection. Please do the needful to solve the problem as soon as possible. I don't have any network connection and can't able to make any call or message or internet connection.
                        For the past few months there is no internet connection .
                        Though we have registered complaint frequently this issue is still not being resolved.
                        Though complaint is being registered and the issue being unresolved for the past few months there is no action taken to solve this issue.
                        We request the to resolve this issue as early as possible..
                        I have already paid the bill for the month of oct 2017 for A/C no[protected] but, again it has come in bill of the month for nov17. Not it is showing 2 months pending bill. Also connection is disconnected.
                        I am really dissapointed with the service. Always this billing issue is there with Wimax.

                        Regards
                        Shradhanshu
                        [protected]
                        I have got full signal in my cellone sim but it only mentions data connection only and I'm unable to make calls or receive any calls inspite of balance and validity. My mobile data even works but no calls is possible. Please fix this problem as it is my official number.
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                          pgangwani35
                          from Chandigarh, Chandigarh
                          Dec 26, 2017
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                          Address: Jodhpur, Rajasthan, 342001

                          From past 2 days 23 December 2017

                          https://khatrimaza.org/category/hollywood-dual-audio-hindi-english-mkv

                          Unable to open website with bsnl Prepaid internet
                          But Airtel and Vodafone website is working fine and able to download movies

                          UCBrowser V11.5.0.1015 Android hwac pf145 (en-us) inapppatch2 (Build[protected]
                          +1 photos
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            K
                            Kanhaiya Singh Dhoni
                            from Haldia, West Bengal
                            Dec 25, 2017
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                            I am using BSNL sim in Odisha. But when i make calls to a person in Maharastra, its saying ALL THE ROUTES ARE BUSY, PLEASE TRY AGAIN LATER . I have tried many times but its always saying all routes are busy...
                            But calls are possible when the person in Maharastra is calling me.
                            Therefore,
                            You are requested to solve my issue at the earliest.
                            Thank you.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              C
                              CHAUDHRY ASSOCIATE
                              from Nanauta, Uttar Pradesh
                              Dec 25, 2017
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                              Address: Rampur, Uttar Pradesh, 244927

                              Dear sir/madam
                              I have a mobile no of bsnl [protected] and handsat nokia whose lost in market this sim is registered with the attekur rehman s/o mohd ali mohalla dayampura tanda post and tehsil tanda distt rampur up. 244927 plz issu my no.
                              Thanx regard
                              Ateeekur rahman
                              S/o mohd ali
                              R/o mohalla dayampura post and tehsil tanda distt rampur up 244927
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                sriram pavan kumar
                                from Hyderabad, Telangana
                                Dec 24, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500006
                                Website: mozilla

                                Dear sir

                                We had recharge with bsnl through net banking we didn't get the recharge and 187/-money was deducted my account details are as follows. So please refund my account

                                My account no is [protected]
                                Transaction dated 24.12.2017
                                Transaction description : epay/to:e-billing solutio/71045030/chary recharge

                                Total today netbanking through 187+320=507 amount please refund
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Ganesan Vignesh
                                  from Chennai, Tamil Nadu
                                  Dec 24, 2017
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                                  Address: 600129

                                  Dear one,
                                  I am vignesh using bsnl landline with broadband ([protected]), my billing address was wrongly addressed in hard copy as well as online generated copy, so i can't use it for address proof, please kindly do the needful.
                                  My current correct address:
                                  Mr. G vignesh, s1, b-block, bagya ashirvad, 3rd main road, 3rd
                                  Street, rose nagar, kovilambakkam,
                                  Chennai-600129 tamil nadu

                                  Address in bill:wrong address
                                  Mr. Vignesh g.
                                  -, block-b, bagya asirwad, 2nd main road, 2nd
                                  Street, rose nagar, kovilambakkam,
                                  Chennai-17 tamilnadu - 600117
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Omkarnath raina
                                    from Srinagar, Jammu and Kashmir
                                    Dec 23, 2017
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                                    non-refund of landline security deposit

                                    I surrendered my landline telephone ([protected] installed at house 247/5 channi himmat jammu) on 24/08/2017. I also deposited the telephone apparatus with bsnl on 29/08/2017 so that no deduction on this account is made from the refund amount due. The refund cheque stated by the bsnl to have been sent on my address on 20/11/2017 has not actually been received. I have visited the bsnl office several times only to be told that bsnl has large...
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                                    Omkarnath raina
                                    from Srinagar, Jammu and Kashmir
                                    Dec 23, 2017
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                                    Landline telephone installed at house 247/5 channi himmat jammu has been surrendered on 24/08/2017 followed by deposit with the bsnl office the telephone apparatus on 29/08/2017. After several visits the bsnl office indicated that refund cheque has been despatched on 20/11/2017. The refund cheque has not been received at the duly registered address. On enquiry it has been indicated that several such cases are pending disposal with the bsnl office which suggest fishy despatch process of refund cheques. This need to be probed and complainants helped out of the difficulty.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Dec 30, 2017
                                    Updated by Omkarnath raina
                                    No response to my complaint ID 1815670/1815874
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                                      pravin@12345
                                      from Delhi, Delhi
                                      Dec 22, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      I have recharge 429 tariff in bsnl.
                                      But according to tariff plan i am unable to use tariff plan. I have tried customer care toll free number but they have not provided me proper solution. At last they block my number. Customer care executive provide false information regarding my service. I have exhausted about their service. So i want legal process for not behaving proper
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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