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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9

Updated: Oct 9, 2025

Complaints 15968

Resolved

6089

Unresolved

9879

So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 195

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Address: Darjeeling, West Bengal, 734013

All the academic and administrative works of the university of north bengal are being seriously affected due to nonavailability of bsnl link - the official service provider. This is the 4th and last working day of the year where the connectivity is not restored. Student admission, registration and examination related works etc. Are being seriously affected.
Such failures for a couple of hours at the worst may be admissible. But how such wastage of human resource due to bsnl can be compensated?

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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Address: Erode, Tamil Nadu, 0424

My mobile phone was lost today
I lost my lenovo mobile phone in erode around 5 o clock in the evening. I request to block my sim card with the number [protected] to avoid future problems. Sorry for the misconvience but i request to block my sim card number as soon as possible to prevent further misunderstanding.
I kindly request to block the sim card.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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T

thangiah

from Chennai, Tamil Nadu

Dec 28, 2017

My cell no is [protected](bsnl sevice).Usage charge of rs 6.00 had been charging at a frequent interval without permision from me .Please stop such type of activites as i do not want any special sevice from your sevice.

P

Pmujahid

from Bengaluru, Karnataka

Dec 28, 2017

Sir
with the refernce to the subject since last two week my BSNL Landline is not working i have complaint in online thourgh selfcare webside of BSNL and complaint docket number is[protected] kindly look into my complaint.
my BSNL landline no is [protected] it highly effecting to our business

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Address: Thane, Maharashtra, 401504

I got a call on my bsnl landline from hungama (I know this was surely from hungama as it was 5.15 and bsnl offices are not working so late and also i tried to reach to kalyan bsnl after that. But my call was not received at 5.15) hungama person said that whether you are facing any problem with your bsnl net as i was having it from 1 month i said yes then he told me that you will have to send an sms for that from your registered mobile bvas to 56677
But i thought something fishy is going on as i never complained within this week.
So i searched the net and saw many people receiving this call so i hanged up the phone and try searching but my luck was with me and i saw message on my bsnl sim that if you want to activa te hungama services send bvas to 56677 so i angrily asked him and i hanged up.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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S

Sahib Sandhu

from Kolkata, West Bengal

Dec 28, 2017

My broadband is down from last 5 days i have been calling all day and night to get a technician to get my modem reconfigured but still no luck. My landline no.[protected] on which i use broadband services and my contact no. [protected]

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Address: Sri Muktsar Sahib, Punjab, 152101

My name is pardeep kumar my bsnl land line[protected] was closed on[protected] i had given may reminder to get refund to bsnl office giddarbaha but unable to get my refund so please my refund ni had submitted land line set to sdo bsnl office giddarbaha..
Pardeep kumar s/o sh mohan lal sharma
Mohalla thakur dass giddarbaha 152101
Mob no [protected]

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Dec 19, 2017

Shivshakti Roadlines's response Change for land line telephone instrument

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S

Shivshakti Roadlines

from Nagpur, Maharashtra

Dec 28, 2017

Kindly change our telephone instrument due to not working

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Address: Jodhpur, Rajasthan, 342001

Unable to open many sites with
BSNL Prepaid sim
Access Point Name : bsnlnet

and but able to open with Airtel and Vodafone

Site URL
https://khatrimaza.org/site_khatrimaza-pc-dual-mkv.xhtml

Site URL
https://bdupload.info/fuuz9podaust

Site URL
https://clicknupload.org/xvj13ng09zsd

UCBrowser V11.5.0.1015 Android hwac pf145 (en-us) inapppatch2 (Build[protected]

+1 photos

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S

Sivasubramoni.K

from Delhi, Delhi

Dec 28, 2017

BSNL broad band - Internet not working. No.[protected] Address G-01 Manjunath REsidency, Kappikkad, Bejai Mangalore-575004.

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My name is saurabh maurya i am from ambedkarnagar uttar pradesh my mobile is lost in mp so i want my mobile no close immediately [protected] bank company because my phone lost so we want secure my account balance with very high quality so we request to close this mobile number so i am very sad due to this reason so i regard that my problem can easily solved

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N

Nijaguna Murthy

from Bengaluru, Karnataka

Dec 28, 2017

Mobile no [protected] SMS OUT GOING NOT WORKING PL

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Address: 560094

Please send the call details for the period[protected] as during this period we had many family functions and celebrations and other events. We need to track the callers as we have lost many over the period.

Some of the callers have left india and many are moved out of bangalore to other parts.

Now for us it is time to consolidate those who took much initiative to attend and in many cases send representatives. Many like to be remembered of our association of long period and also those who joined caused by additions to the family by marriage and other events

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Jan 11, 2018

Updated by iyengarhothot Please send the call details for the period[protected] as during this period we had many family functions and celebrations and other events. We need to track the callers as we have lost many over the period.

Some of the callers have left india and many are moved out of bangalore to other parts.

Now for us it is time to consolidate those who took much initiative to attend and in many cases send representatives. Many like to be remembered of our association of long period and also those who joined caused by additions to the family by marriage and other events.

Since 2012 cell is not active as mostly i am away and i expect to go away for a long time and i foresee foreclosing the connection.

i am been told that my request need to be very long to receive attention. i do not see the logic in this as the situation warrant this request.

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Address: Pali, Rajasthan, 306709

Subodh kaushik, d-81, ambuja township, ambuja cements limited, rabriyawas, ditrict-pali, (Raj), pin-306709

Landline no.-288371

Sir,
Please closed my bsnl landline connection from 01.01.2018 due to my transfer from here. Because this reason that connection could not be continues and not possible to given another person and also not taking service for this landline due to mobile connection

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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S

sambasiva Reddy Morthala

from Hyderabad, Telangana

Dec 27, 2017

BSNL operator is sending many SMS daily asking to subscribe nauseating to their paid ads and causing disruption in our mails and very disturbing.
We donot know how this public Sector Telecom is doing this
OBNOXIOUS campaign of ads.
WE request you to please STOP this BSNL ads through SMS

R

revanth babu Baskaran

from Coimbatore, Tamil Nadu

Dec 28, 2017

My prepaid bsnl sim stop working from 22.12.2017.

There is no network connection.

Please do the needful to solve the problem as soon as possible.

I can't even albe to make a call to customer care to register a complint.

I don't have any network connection and can't able to make any call or message or internet connection.

P

Parvez Matania

from Ludhiana, Punjab

Dec 28, 2017

I lost my my moblie phone of xolo company along with the sim card of bsnl company in morning
i request u please block my sim number of bsnl company

S

Shekhar Kothari

from Ahmedabad, Gujarat

Dec 28, 2017

We had recharge made top up of Rs.220/- prepaid mobile number [protected]. Payment had been made via PAYTM, but balance not received in given mobile yet. Pl note operator reference number is [protected].

Pl solve my problem at earliest and inform.

M

munish921

from Aizawl, Mizoram

Dec 28, 2017

I had paid my Landline bill ( No--[protected])through netbanking on 19th dec.17 through techprocess from my bank account.801 rs debited from my account but my Landline bill showing unpaid.So transver my payment back to my bank account as early as possible. Munish Sharma.
[protected]@gmail.com

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Address: Alwar, Rajasthan, 301001

429 recharge done many times i make a call to customercare very poor response i did recharge on bsnl site my number is[protected] net speed is not more than 10 kilobyte per second this is new nano sim free data speed was very good after 429 recharge speed is zero at the same time star 1 2 3 hash is also not showing stv recharge operators are blocking my bsnl number from which i am calling one by one all three so that i cannot call to 1503 please recharge my 4 29 rupees in my mobile number as soon as possible

Dec 27, 2017

Complaint marked as Resolved

I am not aware about the steps but after one hour of launching the Complaints my net is now working fine

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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R

revanth babu Baskaran

from Coimbatore, Tamil Nadu

Dec 28, 2017

My prepaid bsnl sim stop working from 22.12.2017 there is no network connection. Please do the needful to solve the problem as soon as possible. I don't have any network connection and can't able to make any call or message or internet connection.

K

kesavan chidambaram

from Coimbatore, Tamil Nadu

Dec 28, 2017

For the past few months there is no internet connection .
Though we have registered complaint frequently this issue is still not being resolved.
Though complaint is being registered and the issue being unresolved for the past few months there is no action taken to solve this issue.
We request the to resolve this issue as early as possible..

S

Shradhanshu Behera

from Barddhaman, West Bengal

Dec 28, 2017

I have already paid the bill for the month of oct 2017 for A/C no[protected] but, again it has come in bill of the month for nov17. Not it is showing 2 months pending bill. Also connection is disconnected.
I am really dissapointed with the service. Always this billing issue is there with Wimax.

Regards
Shradhanshu
[protected]

S

Sweta Padma

from Bengaluru, Karnataka

Dec 28, 2017

I have got full signal in my cellone sim but it only mentions data connection only and I'm unable to make calls or receive any calls inspite of balance and validity. My mobile data even works but no calls is possible. Please fix this problem as it is my official number.

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Address: Jodhpur, Rajasthan, 342001

From past 2 days 23 December 2017

https://khatrimaza.org/category/hollywood-dual-audio-hindi-english-mkv

Unable to open website with bsnl Prepaid internet
But Airtel and Vodafone website is working fine and able to download movies

UCBrowser V11.5.0.1015 Android hwac pf145 (en-us) inapppatch2 (Build[protected]

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I am using BSNL sim in Odisha. But when i make calls to a person in Maharastra, its saying ALL THE ROUTES ARE BUSY, PLEASE TRY AGAIN LATER . I have tried many times but its always saying all routes are busy...
But calls are possible when the person in Maharastra is calling me.
Therefore,
You are requested to solve my issue at the earliest.
Thank you.

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Address: Rampur, Uttar Pradesh, 244927

Dear sir/madam
I have a mobile no of bsnl [protected] and handsat nokia whose lost in market this sim is registered with the attekur rehman s/o mohd ali mohalla dayampura tanda post and tehsil tanda distt rampur up. 244927 plz issu my no.
Thanx regard
Ateeekur rahman
S/o mohd ali
R/o mohalla dayampura post and tehsil tanda distt rampur up 244927

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Address: Hyderabad, Andhra Pradesh, 500006

Website: mozilla

Dear sir

We had recharge with bsnl through net banking we didn't get the recharge and 187/-money was deducted my account details are as follows. So please refund my account

My account no is [protected]
Transaction dated 24.12.2017
Transaction description : epay/to:e-billing solutio/71045030/chary recharge

Total today netbanking through 187+320=507 amount please refund

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Address: 600129

Dear one,
I am vignesh using bsnl landline with broadband ([protected]), my billing address was wrongly addressed in hard copy as well as online generated copy, so i can't use it for address proof, please kindly do the needful.
My current correct address:
Mr. G vignesh, s1, b-block, bagya ashirvad, 3rd main road, 3rd
Street, rose nagar, kovilambakkam,
Chennai-600129 tamil nadu

Address in bill:wrong address
Mr. Vignesh g.
-, block-b, bagya asirwad, 2nd main road, 2nd
Street, rose nagar, kovilambakkam,
Chennai-17 tamilnadu - 600117

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I surrendered my landline telephone ([protected] installed at house 247/5 channi himmat jammu) on 24/08/2017. I also deposited the telephone apparatus with bsnl on 29/08/2017 so that no deduction on this account is made from the refund amount due. The refund cheque stated by the bsnl to have been sent on my address on 20/11/2017 has not actually been received. I have visited the bsnl office several times only to be told that bsnl has large...

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Landline telephone installed at house 247/5 channi himmat jammu has been surrendered on 24/08/2017 followed by deposit with the bsnl office the telephone apparatus on 29/08/2017. After several visits the bsnl office indicated that refund cheque has been despatched on 20/11/2017. The refund cheque has not been received at the duly registered address. On enquiry it has been indicated that several such cases are pending disposal with the bsnl office which suggest fishy despatch process of refund cheques. This need to be probed and complainants helped out of the difficulty.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Dec 30, 2017

Updated by Omkarnath raina No response to my complaint ID 1815670/1815874

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have recharge 429 tariff in bsnl.
But according to tariff plan i am unable to use tariff plan. I have tried customer care toll free number but they have not provided me proper solution. At last they block my number. Customer care executive provide false information regarding my service. I have exhausted about their service. So i want legal process for not behaving proper

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Website: portal.bsnl.in/myportal

I have done the payment online for my father's landline, the money is debited from my sbi account, the pic below shows the detail. But at the online portal the status is showing pending.

My fathers landline number is [protected].
Customer name: ashutosh prasad mishra
Bill due date: 28th dec, 2017.

Sbi online payement done for rs 453.00 on 20th dec, 2017.
Ref. No. Lsbi[protected]igacorfyj1

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P

P V Sumitradevi

from Mahbubnagar, Telangana

Dec 22, 2017

Mrs P V Sumitra Devi
I connected Panasonic cordless phone KX-TGC350 to my land line[protected] working perfectly. Ok . The Unit is caller ID compatible.
However nothing is displayed on the screen. My visits to BSNL office Hyderabad and their handling
did not solve the problem

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Address: Chandrapur, Maharashtra, 713212

Website: www.consumercomplaints.in/new_complaint

My land line no [protected] surrendered on[protected]. My last bill outstanding is rs.448.12. My security deposit is rs.2, 160. So finally rs.1, 711.88 is payable to me as per bill no ezdwb[protected] dt 01/10/2017 with a/c no [protected] & cust id [protected] issue date[protected] bill period 01/09/2016 to 31/08/2017 payment due date 20/10/2017 cust type individual credit limit 3, 000. Still i have not received the refund of security deposit.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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M

Mohmmad Kudha Basha

from Visakhapatnam, Andhra Pradesh

Dec 21, 2017

Sir
Last few months my mubil phone was damjed because i am not using my number pls activate my SIM card
My phone number:[protected]

A

asit baran kundu

from Dibrugarh, Assam

Jan 9, 2018

Sir, My problem has been solved.The security deposit due to surrender of my LL No 2537050 has refunded to my bank a/c on[protected].

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Address: Kollam, Kerala, 691573

I am a subscriber of bsnl land line (Chathanoor, kollam, kerala) since 1999, i have many complaints regarding bsnl service like call clarity and noise on the calls. Some times the phone will not ring, it will be in dead status. Some time service will come and goes with the wind. I have complained multiple times but no permanent solution is happened till date. Rather than servicing they are forcing us to disconnect the service.

Ginaraj
[protected]
[protected]@gmail.com

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A

Ananda Chembu

from Belgaum, Karnataka

Dec 21, 2017

I Need Land For BSNL Tower Construction.Karnataka State, KodaguDistrict, Marketing TQ, . M.Chembu Village.Contact [protected]@gmail.com

D

Dandeswor Patnaik

from Bengaluru, Karnataka

Dec 21, 2017

Here in Bangalore there is always lack of mobile internet connectivity.

C

Choklatyboy Suvam

from Kolkata, West Bengal

Dec 22, 2017

There is some problem with network at belgharia with 7 days interval. If first 7days the network of BSNL 3G is running, next 7 days is interrupt the service and we can't use the NET service. This give me a miserable problem. Please do something for good network at belgharia town (PIN -700056) .

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