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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 199

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P
PV Nirmala
from Bhopal, Madhya Pradesh
Nov 27, 2017
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I have given an application to remove the safe custody status of my telephone personally on 20/11/2017. That person told me that by noon they will release but didn't get connection till now (27/ 11 2017). They don't have any number to complaint. Whether they will work or not will get their salary every month after that pension also. Only public will suffer.
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    Ramkadam
    from Pune, Maharashtra
    Nov 27, 2017
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    Address: 413412

    Sir,
    This is central government office tdnagar under vairag bsnl office since last 4 days dsl is off i informed to office but no response from ur office all work pending due to your office negligence so please do something for recovery soon. Phone no [protected]
    Mobile no [protected]. So please make solution soon because customer facing lot of problems due to ur service

    Postmaster tdnagar
    413412
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      K
      kvrnambiar39
      from Hyderabad, Telangana
      Nov 26, 2017
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      Sir,
      It is requested to deactivate bsnl hungama plan. The details are furnished below :-
      (1) bsnl land line no:[protected].
      (2) land line billing account no:[protected].
      (3) custemer id-[protected]
      (4) services to unsubcribe in bsnl hungama services
      Deactivate:- (I) bsnl hungamaentertaiment
      (Ii) bsnl hungama services mega block buster
      (Iii) bsnl hungama services gaming cafi
      An early deactivation is requested. Please confirm. The above details were sent to bsnl hungamaon 23nov17 by email but still confirmation awaited.
      Thanks,

      Kvrnambiar,
      Mobile. [protected].
      Email:[protected]@gmail.com.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        K
        Kadiyali Durga
        from Hyderabad, Telangana
        Nov 26, 2017
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        Address: 500013

        I have booked a land line connection in my name of g lakshmi reddy which was booked on 19/05/2015,[protected], till now, and on regular follow up with jto mr kalyan rama rao and his assistant mr raju and both are behaving with high handedness, in spite of rigorous follow up, in fact mr kalayan rama rao has come to my home and checked up my aadhar and said he will give connection in next few days in 2015, till now no action from bsnl. Even inspite of complaining so many times no one has courtesy to solve our problems, as my parent (S) are very old and needs medical attention all the while, in fact my mother left my house as we do not have telephone connection in my residence. Very sorry state of affairs with bsnl, pl solve this problem at the earliest...
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Nov 23, 2017
        Updated by Kadiyali Durga
        16/11/2017 fbr/flower bazaar chennai, imsi [protected] prepaid /fbr/[protected]/4963 ch nesam gold caf serial number ch01030864 name chandra bogi reddy mobile number [protected] sim number[protected] not activated till to today, even after following up so many times,
        Nov 23, 2017
        Updated by Kadiyali Durga
        even after so much follow up, sim is not activated
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          K
          kausanidas
          from Ingraj Bazar, West Bengal
          Nov 26, 2017
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          Address: Nadia, West Bengal, 741222

          Dear sirs,

          With reference to the above i like to inform you that i am using bsnl mobile no. Since 2008 of west bengal circle. But the sim is deactivated now due to not recharging within the grace period. But this no. Is very important for me because the number is registered to banks and many different websites like school service commission, public service commission etc.

          Hence considering the above you requested to reactive the sim or advice the reactivation process for the same.

          I shall be obliged forever.
          Aloke das
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            H
            harshkodia
            from Bulandshahr, Uttar Pradesh
            Nov 26, 2017
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            Address: 313002
            Website: www.bsnl.co.in

            Sir

            I have port/switched my contact number from tata docomo to bsnl.
            Earlier this month, i got to contact to one of the bsnl customer executive related any query. That time i asked her of 429 rs plan that i have already done. She told me that since i have port/switched the number to bsnl, i will get internet for free with lesser speed after 1gb of data. This means i will not be charged for any extra bytes of internet used after consuming 1gb data. Now, yesterday, i. E., on 25th november 2017, i consumed the data more than 1gb and it charged me of my whole balance i. E., rs.971. Along with some extra balance of 61 rs and now another customer executive is saying that i have not been provided any facility of free internet above 1gb of data and he also informed that i have debit balance of around 100 rs also.
            This is a very big blunder from bsnl side. I did the only thing which was guided to me by their customer care executive and they have done exactly opposite of that.

            Sir kindly guide what to do and how to claim my balance that has been charged by bsnl in wrong way.

            Regards
            Harsh kodia
            [protected]
            [protected]@gmail.com
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              A
              akshat0012
              from Khatima, Uttarakhand
              Nov 27, 2017
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              Address: Udham Singh Nagar, Uttarakhand, 244713

              On 1st Nov bsnl upgraded there plans saying people will get 10 mbps download speed since than its been around a month going to bsnl office daily, some says ur port has problem and changed port, some says ur port needs upgrade even did that, some says ur this plan is getting stuck somewhere changed the plan so even did that, some says line is faulty so I changed the whole line still getting between 5-6 mbps speed.
              I am fed up of all this!! these people r lier they r planing to fight against plans of jio fiber, airtel etc but with service like this they r only other companies to grow more. when government own industry cannot provide a good network why to pay them our money we earned from hard work but for them it just waste, we r paying money every month it's not for free so we demand to get the desired speed they promised for without compromises.
              These people dont have speed they fool people and make false promises that u will get 10 mbps speed worst 10 mbps getting 5.87 to 6.25 max all false promises and
              all fake advertisement
              Either resolve my problem or I would need to major steps.
              My city is kashipur, Uttarakhand.
              Telephone number 275483
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              I am Dr. G.M.Balamurugan from Trichy. My land line phone[protected] dead from today onwards. Complaint the fault in BSNL selfservice network. Heavy vehicle dash the box in the post and damage it. Make arrangement to rectify it.
              Dear sir my mob. no. is [protected]. I want to get sent sms history from oct 2016 to jan 2017. my mail id is : [protected]@gmail.com.
              plz send me sms history. thanks
              Cancellation of broadband service as soon as possible
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                U
                Urnanav
                Nov 25, 2017
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                Address: Golaghat, Assam, 785621

                I have activated international roaming facility on my bsnl mobile no. [protected] on nov 7th 2017. I used the number for some of my calls while in abroad from 10th november.
                The connection was stopped abruptly on 22nd nov without any prior notice. On enquiry it was revealed that my bill has risen to rs 69000. And the tariff was also revealed only then. They told me that the incoming call cost is rs. 2700 for eight minutes.
                My complaint is that they should have stopped the facility once my bill was about rs 10000 as i had deposited an amount of rs 5000. Also the tariff should have been clearly mentioned.
                Or atleast there should have been a prompt about my bill before letting it rise to such a high price.
                This a fraudulent behavior on bsnl's side.
                I request you to kindly look into the matter and provide a resolution.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  N
                  nagasuresh205
                  Nov 25, 2017
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                  Hello,

                  My mother was using bsnl sim no. [protected] and now it is deactivated due to not recharging in time. Please reactivate my mother sim. For any enquiry contact me in the no. [protected]. She is now travelling from saudi arabia to vijayawada. So, this sim activation is much imporatant to contact my mother. So please activate this sim on urgent basis.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    S
                    saurbhsoni
                    from Delhi, Delhi
                    Nov 27, 2017
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                    BSNL hungama plan has been activated on my landline number few days ago without my consent. I do not want this plan anymore. I want to deactivate this BSNL hungama plan as soon as possible. My land line number is[protected]. Just now I called to the Customer care no [protected], but the number is not responding. So I am sending you this mail. Please consider my request and do the above needed as soon as possible.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    My BSNL postpaid SIM has been lost.
                    Mobile no. [protected]
                    Kindlyy block my SIM.
                    I am having a BSNL KERALA sim, I was not using that for a while and there was no balance in that too.I recharged that sim few days before but now outgoing calls and messages aren't working, it is showing error 38.Is there any way to fix this?
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                      P
                      Pavan 1972
                      from Bengaluru, Karnataka
                      Nov 24, 2017
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                      Address: Chikkamagaluru, Karnataka, 577124

                      Dear sir,
                      Pepper price is falling down from last 6 months contentiously because of import from veitnem and srilanka with less price and quality also very low but still our country importing this crop from abroad,
                      In india we are means agriculturist growing pepper more than the market demand.
                      Am not understanding why pepper imports from other country if it is not required also.

                      Because of import we are suffering, 1 year before 650 /kg but today 380/kg

                      Am requesting prime minister narendra modiji please stop the import,
                      Our bread and better is pepper crop now we are difficulty to get daily butter and bred and milk.

                      Please take it as serious issue and take a necessary action earliest.

                      Agricultural is the back bone of indian economy... Yes right know
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        S
                        srinivasanaidu
                        from Hyderabad, Telangana
                        Nov 23, 2017
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                        Address: Khammam, Andhra Pradesh, 507303

                        My land line number [protected]. It has not been working properly since 6 months. Number of times i gave complaints to local office, je, & ae, but they did not respond in time. I paid 6 months bill without using my bsnl connection.

                        I am not ready to pay bsnl bill without using my connection. So i request you, please disconnect my bsnl connection from today on wards[protected].
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          S
                          Shubham Nimodiya
                          from Pune, Maharashtra
                          Nov 24, 2017
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                          hingoli office bsnl complaint

                          Address: Hingoli, Maharashtra, 431513

                          In Hingoli city Bsnl office is not an office its just a place for time pass, i[censored] go for any work they have the reason for not doing the work such as no connectivity, come after 4pm, sir is not present etc.
                          And the office staff don't help in any case, just hangout and do the time pass. In Bsnl office there is lack of service and because of bad service I am porting my pospaid card as well as i am closing two landline connection. I hope...
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                          M
                          mamallan rani
                          from Korampallam, Tamil Nadu
                          Nov 22, 2017
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                          Address: Chennai, Tamil Nadu

                          I have surrendered my landline no.22294496 and sent a request for refund. I have received telephone bill via mail. The bill no. Is szdtn[protected] dated 1.9.17 indicating that a s um of rs.4632 is due to me. Ihave received a refund of rs.2744 on 28.9.17. But so far i have not received the balance amount of rs.1888/- pl. Arrange for the refund of rs.1888/- early.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          I am unable send sms to any of my friends but I can send sms to customer care services what's the reason for this?
                          I can even get sms from other but I just can't send a reply
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                            S
                            Saurav More
                            from Balangir, Odisha
                            Nov 21, 2017
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                            Address: Kamrup Metropolitan, Assam, 781005

                            Dear sir,

                            My landline phone no[protected] is dead from last 1 year. Many times i have registered complaints but no one is hearing me. I have faced lots of problem but still i am facing because of it. Then also i am paying my bills every month. Now i want bsnl to refund all the payments made by me or make my landline bills waiver for next 1 year.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              I
                              Indraneel Datta
                              from Kolkata, West Bengal
                              Nov 21, 2017
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                              Address: Bardhaman, West Bengal, 713213

                              Sir
                              I am barindra lal datta a senior citizen, having bsnl telephone no[protected]. I amnot recieving the telephone bill for last one year, thats why i had to pay fine due to late deposit of money. But it is the responsibility of bsnl to send bill to my home address, but after repeated complaints i didnt recieve the bill, though bsnl is charging service tax. Please see into the matter.

                              Best rgds
                              Barindra lal datta
                              [protected]
                              Durgapur
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Nov 21, 2017
                              Updated by Indraneel Datta
                              Sir
                              I am barindra lal datta a senior citizen having bsnl landline no[protected]. I am from durgapur, west bengal. I have not recieving bsnl bill for last one year. Everytime i have to call them for the bill and they say the amount in phone. But as a central public sector bsnl is suppose to send me the bill to my home address, becausr they are charging service tax, but not providi g the service of sending the bill to my address. After repeated complaints, there is no result. Please see into the matter.

                              Best rgds
                              Barindra lal datta
                              [protected]

                              Sent from yahoo mail on android
                              Sir
                              I am a customer of BSNL haryana ambala and using mobile number [protected]. I want my phone call details (incoming as well as outgoing) since last one year till date. I want these details urgently.Sir I request to either provide me this detail via on email ID . I will be thankful to you for the same.
                              Dear Sir

                              Ref my Closure application No.[protected] & Closure ref.no.[protected], dt.[protected].

                              The refund of Security amount yet to receive. Kindly inform the status about this since 4 months have passed.

                              Awating your prompt reply in this connection.

                              Thanks & Regards,

                              Venkata Sai Alahari
                              Hyderabad.
                              Mob. No. [protected]
                              There was no internet at all and I complained many times, but all they said was they can't do anything. After all I stopped using internet and also bsnl itself disconnect the internet. But after two months, there is no internet connection but still they are sending me monthly bills on add on and add on. What is this? it is so annoying.
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                                B
                                Bennypa
                                from Delhi, Delhi
                                Nov 21, 2017
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                                Address: 560037

                                At present we have 3 bsnl mobile connection with number [protected], [protected] & [protected] we are unable to speak, because of poor connectivity in our area named s. G. R college road, munnekolala, bangalore - 560037

                                We respect the company bsnl, kindly provide us good service, we need to have flawless communication, we respect company bsnl, please
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Vinay Avinash
                                  from Kumbakonam, Tamil Nadu
                                  Nov 21, 2017
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                                  Address: Ernakulam, Kerala, +91

                                  Last friday afternoon,[protected], my bsnl prepaid connection ([protected]) stopped working without any alerts. Bsnl sim card is detect in my phone, i cannot register bsnl network, many times i asked bsnl customer care and online portal. But no responses from their side. After this issue, affected my business and online transactions and otp verifications. Contact number -[protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Sj09
                                    from Thiruvananthapuram, Kerala
                                    Nov 21, 2017
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                                    Address: Thiruvananthapuram, Kerala, 695582

                                    Hi,
                                    I have been using bsnl sim since 6 years, and now daily 5/- is being deducted from my main balance. I haven't subscribed to anything like allinone5p still daily deduction.
                                    I have send sms for deactivation but no response regarding deactivation.
                                    Please request you not to behave like private operators. Else only option left is to change the operator.
                                    Please do the needful.
                                    Thankyou.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Post - Bhojudih
                                    PS - Chandankiyari
                                    Dist - Bokaro (Jharkhand)
                                    Pin - 828303
                                    यहाँ का BSNL द्वारा संचालित Broadband और Landline महीने मे 10 दिन सही तरीके से नहीं काम करता है शिकायत करने के बावजूद भी BSNL के अधिकारी नहीं सुनते हैं जिसके कारण हमलोगों को पढाई-लिखाई और व्यवसाय मे नुकसान हो रहा है ।
                                    धन्यवाद

                                    allinone5p - Comment #2924286 - Image #0
                                    Recharge done (550 rs) for bsnl mobile through Paytm on 11th Nov, money deducted but recharge not done--

                                    Operator Ref. Number - [protected]

                                    Have mailed Bsnl and notified on twitter as well but no response.
                                    Hi sir,
                                    My Land line broad band connection is not working since last two weeks, I am complained much more time to our Exchange Office, But No responsible from BSNL Office. BSNL is not Care of Customer complaint and satisfaction. This is very bad
                                    Sir my aim is blocked please send me my puk no. Mob no.([protected])
                                    Kindly block my sim card with No. [protected] as mobile has been misplaced.
                                    Sir,
                                    I am from Kolkata, jadavpur, I have lost all my contact details, so I request to give my call log details along with incoming, outgoing and sms.My mobile number is ([protected]), so kindly send details to my mail id ([protected]@yahoo.co.in)
                                    . Thank you
                                    Sir, Hungama plan activated in my landline phone no [protected] without my permission.So Kindly deactivate this plan immediately. I dont want hungama plan.
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                                      Prasad Rayala
                                      from Visakhapatnam, Andhra Pradesh
                                      Nov 20, 2017
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                                      Address: 530045

                                      I recently opened a 3-storey building prestigious restaurant in pedda rushikonda in visakhapatnam and spoke to the local ae for phone and internet connection. He told me to go ahead and apply. I therefore paid sept 28, 2017.
                                      After my application, he tells me that he can't give me the connection since the wiring distance is more than 100 meters.
                                      Meanwhile a private party has come with a wiring distance of more than 1000 meters. They promptly gave me the connection within two days.
                                      It is almost two months now the government owned public servants didnt even bother to visit my hotel or at least return the money i paid.
                                      +1 photos
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Puk code
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