Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My name is skand mahajan. I have done my graduation and starting a new pharmaceutical unit at 39, mini industrial estate, sahawar road, ganjdundwara dist-kasganj, up-207242. After gst, for maintaing the account and billing, i need an internet connection. So when, i went to local bsnl office, ganjdundwara, they refused to give me connection and demand me for bribe, but when i said no to give bribe to him, they refused me to give me connection. They are giving me reason that there is no internet cable point available near my factory location, but when i investigate i found there is an internet connection available on an essar petrol pump near my factory which is only 150 meter away from my location. Only because, the owner of petrol pump is influencial and powerful ], they get the connection.
Please help me, bahut pareshaan ho gaya hun chakkar lagate lagate bsnl office ke... Mera form bhi accept kar rahe aur na hi receiving de rahe hain... Jab sarkaar internet connection hi available kara sakti, to aisi jagah per industrial area develop hi kyun karte hain...
Please help.

I got a call on my bsnl landline on 14/11/2017 at 18:45 approx from someone who stated that he is bsnl representative & asked about the problem in broadband. Since i had complained 3-4 days back i thought that bsnl is trying to resolve the problem. He asked about the details like name, contact no, etc and told he would look into the matter and resolve the problem. He further asked to send a sms "bvas" to 56677 and inform the complaint code received through the sms in return. After i sent the sms (Through non bsnl number) a reply came from txbsnlhn stating me that the mobile number from which the sms was sent is incorrect and i was asked to resend the sms from the registered bsnl mobile. I didn't resend the sms. The so called bsnl representative told me that there are few services which are activated in your bsnl account & have you ever visited such website. This is where i became suspicious about the call and asked him which services are you talking and from where are you calling. The person told he would call after few minutes and never called back.
Till now the services are not activated but after reading from other complaints regarding humgama service being activated i'm quite sure that the services will be activated soon on my number also. I wish you to take proper action against such fraudulent company hungama.

I made complain regarding the disturbance in calling via landline (Outgoing/incoming) since i got new connection 4 months back
And in this complete 4 months interval i made about 10 complaints regarding the same issue but yet there is no action by any technician and no contact. For this i call bsnl broadband service and they said your complain is resolved but how is that possible and the customer care representative connected with me was also facing problem in call so he place complain one more time and said i am transferring your complain to higher authority but i think they are just joking
Becoz i called them for this 7 times with 7 complaint numbers there reply is same sir; your problem is solved
I am frustrated now!!..
My last complain number is [protected]
I hope this platform will help me!
Thanks

Dear sir
Our phone line and brod band is not working. Regularly we are facing this problem no body is concern about the matter. From past 4 months i have stopped using your service no body has care about matter and i have been receiving bill every month. And even i have cleared all the out standing amount.
My request is to refund the amount what i have paid for non usage and take the necessary action against this issue if you assure me the good service i will continue with your network or i will spread your bad service all over. Hope you understand our pain.
Thank you

Hello sir, i’m using bsnl broadband and my landline number is [protected]. My bsnl broadband is not working for more than a week now. I’m running a travel and tourism business and i’m not able to pursue my business properly. I’m living in begur, bangalore. I have called the bsnl broadband office and also went there in person to solve this problem. They did that some line has been cut somewhere in bommanahalli during the metro works.
Can you please check the problem asap coz i’m completely frustrated for a week now? If immediate actions are not taken then i’ll be changing my broadband connection to airtel.

Hello sir, From (papanasam bsnl), located in tanjore district .we are having land line and internrt connection here.LAND LINE NO:[protected]
We are paying more than 1500 rupees a month .altough we are not getting good internet connection properly.please take any action . Please take any action seriously .Already i informed this problem to you. And it was clarified and settle.
But againg and again this problem is coming out .please do something.

My phone no[protected] has been disconnected and surrendered via service order id: [protected] on[protected]. I had also given a letter with details of my bank account for electronic transfer of the deposit money as i am not staying at the place anymore. But till date i have not received the refund. Kindly expedite and refund the money at the earliest.

Landline number[protected] at ezhamkulam, adoor kerala from bsnl. My aged parents are there. A complaint was sent one months back that the landline is not working. There was no response from any ones. My aged father was went personally to the bsnl office and complained again. The officer was giving some excuse for non availability of staff.
My mob no [protected]

Dear bsnl team,

We have submitted the all relevant document along with security money (500 rs.) for port the airtel ([protected]) to bsnl postpaid connection on 26/10/2017. 18 days past but still we have unable to use it. Today discussed with team, they suggested for verification. When i used in mobile there are showing the error code-44 temporary error.

I will request you please do needful on asap. Because of this is my official no. And belongs from automobile customer care team.

So please clear this issue...

Regards
Surjeet kumar

Dear sir,
Greeting and good wishes from abhivyakti foundation. We having a landline broadband service in vijaynagar ghaziabad since april 2017. Phone no[protected], address house-941, s s glasses, sector-9, near vijay nagar thana, vijay nagar, gzb. The phone is not working since last 2 month. We have a monthly plan rs. 999/- but we are receiving more than rs 2000/ — monthly bill regularly why it is happening don't know. Please look into the matter. Because we are suffering.

Kind regards,,

S c maurya
[protected]

Respected sir, regarding above subject i have complained you becuase this service provider call on my bsnl landline number [protected] and tell me to send bvas to56677. But they wont tell me that is for activation of this type of service. They are fraud and cheated us by telling this that you have complain us about broadband and send reply on th 56677. But after sometime i saw they cheated us. Plz take action against them.

Request for shifting my telephone[protected] from rr nagar exchange, bangalore to anjananagar exchange where my new residence given on march 1, 2017. Today is november 13, 2017 and nearly 8 months have elapsed. On making enquiry at anjananagar exchange a few months back, the staff at customer service verbally told that providing landline connection is not feasible in the area i live now. Kindly clarify this matter and whether i can surrender the connection. I had been a user of bsnl landline since 1996 and also using landline adsl broadband since 2004 in bangalore.

Reply is still awaited against Grievance Registered; Docket Number Is : APR/CO/2017/3976.

That as per tariff facility showing unlimited 2G/3G DATA (4GB/day) valid from 26/10/2017 to 23/01/2018on Rs. 489/- recharge (photo copy is attached here). As per my need I recharged the same on 02.11.2017, but the data was provided to me only 2GB/day.

Hence, I requested to give the facility as per the given tariff plan which is urgently required to me please

Regards

H K NATH
Mobile No. [protected]
Email. - [protected]@gmail.com

I submit an application for disconnect my landline and broadband connection on dated 09/10/2017. But after more then one month till date it is not disconnected. And sending telephone bill. I contact kapurthal bsnl office many times but they said that tomorrow it will be done but that tomorrow is not came. So, please disconnect my landline immediately my particulars are given below :-
Name ; krishnendu gupta
Add. : guru hargobind nagar, vill. Rawal kapurthala, punjab.
Landline no.:[protected].
Telephone exchange ;bhulana, kapurthala, circle jallandhar punjab

I am unable to send message through by bsnl number..[protected].. This is my number..
Everything is fine.. The message centre number.. The network..
Still i am unable to send message through my bsnl number..
Please resolve it as soon as possible..
As it is a number which i am using from quite a long time so i would be highly grateful if you kindly resolve my issue..

I recharged my bsnl number [protected] with data pack 1099 on 12/11/2017. On website bsnl has mentioned that it is unlimited 3g without speed restrictions. But after using around 10gb data, my speed dropped to 10kb/s. If there is fup then why is bsnl fooling customers. And same problem many other customers are experiencing. It is not only me. I need my money back or give me unlimited 3g without speed restrictions as promised. Also i have restarted my phone, changed my sim to other device. But still 10kb/s. Worst company. Fooling customers in name o[censored]nlimited 3g. Resolve this issue asap.

Non receipt of bill on my email id. I have made several complaints before also of non-receipt of my landline (+ftth) bill by mail. I need the bill n receipt to claim reimbursement from govt office. Kindly ensure that i get my bill regularly by mail. My email id is "[protected]@gmail.com". I am a central govt officer using landline phone with ftth. While applying for connection, i made it sure that i get bills by mail but unfortunately it never...

Sir i have been done internet 3g recharge of rs 444 on [protected] in 4 nov 2017.in plan 444, bsnl is provide 80 kbps 3g speed but bsnl give me only 5 to 25 kbps speed. Then i call many times to bsnl customer care but he does not solve my problem. He speak only technical issue and said i call back in 30 min but not any call again. I have already complain (Date 6/11/17) in bsnl customer care. My bsnl complain number is 2k06728200 but not any response from bsnl. I am very tired plse help me sir..

Hello support,
I made a request on 25 sep for checkbook which got undelivered by courier company and send back to kotak sector 125 noida branch. After that i contacted branch they said they will call me once check reached to home branch. It's going to more then 40 days. Neither i receive call nor i got my check book till date. I need my check book badly. Please do the needful asap.
Please find my details :
Name: yateendra kumar
A/c no: [protected]
Branch: sector 63 branch, noida (Up)
Ragistered email: [protected]@gmail.com

I lost my sim card i called customer care but they are saying you have to block it from the state it belong
I bought my sim from gujrat but now i have changed my residency so how could i go to gujrat just to block my sim
I tried gujrat customer care number but it's switch off
Please help me
My number [protected] please block it. I don't want it to be misused