Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have a landline and a broadband connection of bsnl. From last two months i have a issue in broadband connection, i used to complaint in bsnl office in bapawar kalan tehsil sangod dist. Kota. But no one even listen to complaint. There is not proper staff in bapawar and most of the time the office remains locked. Plz solve the prblm for following details
Landline no.[protected]
Name - chandra prakash gupta

Alternate no.[protected]

Dear sir/mam
I had a bsnl postpaid connection which no. Is [protected]. On this no. January and february bill some wrong charges were added which i dint use so i can't pay this amount please waiver off that much amount.. I went to bsnl office bijnor but dint get proper solution.. Please check this no.'s bill and waiver off extra amount.
Thanks
Regards
Saddam husan
[protected]

My landline connection[protected] is dead from 4 years and bsnl cut this connection without any satsifactory reason. I have applied for new connection before 2 years at exchange office but it not done yet and no responsible and satisfactory answer is given by jto and sdo.
Only ask for give 2 days 3 days but nothing is done in 2 years
Jto ramesh chandra badgurjar - [protected]
Sdo contact no.- [protected]

I submit duly filled form to dicontinu above landline no.2205312 on 1.08.17. Which wad enter in the register on 6.08.17. I am sr. Citizen and suffering from neurology disorder. It is very difficult for me to visit your office repeteadly. I request to you that please discontinu my landline phone and refund my security as early as posdibile, because we are leaving the town permanently.

The bsnl broad band and bsnl phone service of domohana kni d. Ed training college has been disconnected bsnl phone (Death) from 2015 but unfortunately as per advised by sde purnia more, dalkhola we have paid the unused bsnl bill from 2015 time to time. The office again and again said that they will reconnect our i hone number ([protected]) but unfortunately bsnl did not reconnect our said bsnl phone number till now.in this regards i have personally contact bsnl office again and again but result is zero. I have complain this portal bearing complain number - dotel/e/2017/26256 and dotel/e/2017/26670 but unfortunately they reply on this portal that the bsnl connection is disconnect due to flood nearby our college.in this regards i inform that now there have no mark of flood in our district. (Was there flood from 2015 to 2017. It is totally wrong and like this ways we have been misguided by bsnl office)
In this regards it is noted that as per the rules of ncte 2016, govt. Of india we have to start online class system at our college immediately (Here we need broad brad net) but unfortunately we can not start online class system due to disconnect our broad band bsnl net)
I would, therefore, requested to the bsnl to be kind and sympathetic enough towards us and kindly active / connected our bsnl broad band service so that we shall start the online class at our teachers training college as early as possible. (Here attached the current payment received of bsnl bill bearing number = [protected] user: b[protected] dated[protected] bill no= rai[protected]
Thanking you yours faithfully
Principal
Domohana kni d. Ed training college
Mobile no. [protected]

My no is [protected] it was present vodafone but i went to bsnl in mnp. Vodafone has stopped his services today 7 am but bsnl is could not activated his giving empty sim. This bsnl costumer care staff r told me to it was activated next 7 working days. Sir its the mnp rule? If it is the mnp rule. This is very very worst... Rule. Plz change that rule immediately.

I am having land line no. 0253/2370134, since last 12 years, it is very digressing to inform that since installation by one or the other reason the phone is not working, after complaint, something temporarily is done and again it goes faulty, the bill is being paid regularly, if it is not sorted out permanently & immediately, there will be no option left with me to go in consumer forum and also give the wide publicity in the media as will be available for me.
Vijay shirsat, mob : [protected] - [protected].

My bsnl mobile gujrat no. [protected] today bsnl cut my 46 rs on main account without start any services or notice after that i have call customer care he says you serfing internet today. But today i have not any internet serfing. They are cheated me last month same problem they are cut my 68 rs. Without any services. Banl is wrost company i have seen. I have says to others pls don't buy bsnl sim and service. I have port out to bsnl now

I am residing at the above address. Telephone box is placed in the house wall instead of placing in the compound wall. But in my neighborhood house it was kept at the compound wall (Images are attached with this letter). At the time of taking connections from the telephone box to other house. They want to enter into the house for taking connections or repair, but if the house owner is not there. They want to jump over the compound wall or gate for taking the connection or repair. So for avoiding this please place the telephone box at the compound wall which is same as kept at my neighbor house wall for taking further connection in future.

Sir,
I am resident of Mundali, Cuttack, Odisha. I have a BSNL broadband connection. But for last three months I am unable to use its services due to very poor connection provided by BSNL. Despite of giving many complaints to the customer care, nearby telephone exchange and also to the SDO in charge of BSNL, No steps are being taken for required repairing from their side. Under the Digital India initiative you are trying so much to provide internet service to every possible remote areas. But people here are not even bothered to do their duties.
So, I kindly request you to take some necessary action towards the matter so that we can continue to use the services.

Sir,

My new connection broadband number is [protected] which I got in 03 days before and its not working at all and modem is not available till now . I have tried to call bsnl person whose number is [protected], he not pick phone. I have called to customer care as well. I really like to able the govt broadband facility but such type of incident are really bad impression for customer. I request you to please look in to the matter and do the needful asap.

Thanks
Anil Singh Chauhan
Mob: [protected]

Sir,
I have got two pre-paid bsnl sim cards, both are belonging to gujarat circle.

On last monday[protected] i have visited the nearest csc at naranpura telephone exchange, ahmedabad for ekyc verification with bio-metric system. During the course of bio-metric verification my first number got successfully verified for which the otp received and also confirmation sms received stating that caf relating to that number as been submitted successfully. But pertaining to second number - when the officer-customer care at the same counter on the same computer when tried, second number could not be verified. Although otp received on my second mobile biut the bio-metric verification failed. So second number could not get ekyc verified or linked with aadhar.

As per my knowledge the bio-metric verification is required once and a customer who holds more than one sim (More than one connection) of same provider can add upto 7 numbers when he successfully verified his first number. This the information i learnt from reliable sources. Despite repeated attempts by the officer-customer care could not verify my 2nd number. And interestingly this was continue to happen with other customers also who were in the queue and possess more than one number.

May be lack of knowledge of the customer care executive, the second number could not get verified. When a customer is verified his biometric with aadhar successfully with first number his second number could also add on the same verification i think.

Anyway. If the second number do not get verified, i will stop using the number any more after the time limit of ekyc verification

Let me know your suggestion if any.

Regards, mohanan p. Pillai
E-mail : [protected]@gmail.com

Sir, i am tumpa maji dolui, i have a bsnl broadband connection. Last three month there is no internet connection & last six month the land phone is dead. I complain repeatedly the local operator but there is no solution still date. Bsnl authority continuously send full bill. My business is damage due to this.. I have lost minimum 60, 000/- due to this. You are request to take action against it

Sir,
From past 4 months the services provided by bsnl is unsatisfactory with respect to landline calling (High level of disturbance) and broadband. A no. Of complaints have been registered but no actions to solve the issue permanently are taken, all sort of fiscal engineering is carried to make temporary corrections to show that the complaints are attented and the problem standstill. My area need upgradation of cables, the control room has made a habit of saying "due to intrusion of water" for any sort of complaints, i wanna ask why water enter the system? Why can't proper engineering steps are taken.
I want to highlight my area "gousiya town islampur main road old hubli"where bsnl service or response or any sort o[censored]pgradtion is at bottom levels, despite of complaints no one really available to answer our call.
I have attached a photo showing quality of work done by bsnl.
Please concern this matter and do the needful.

Bsnl send sms to link aadhaar with the mobile number. They have very few centres in chennai.

My friend, old lady of 80+ went to a bsnl centre for linking aadhaar. She had obtained aadhaar card with eye scanning. The bsnl chennai does not have provision for eye scanner for linking aadhaar. Their tiny scanners do not recognise her finger print.

What is the alternate arrangement made by bsnl for linking aadhaar. Without such a arrangement, why do they demand linking and also issue threat of disconnection of the mobile connection.

[protected]@gmail.com

Dear sir, from last 03 months some irregular telephone bill is coming in my captioned telephone number. Kindly deactivate the said telephones no [protected] with the immediate effect. I will change the said plan. I have never apply the running telephones plan you have put this plan with your own. I am totally worried with your action. If you will not hot listed i will go in consumer court.

Name of consumer: arjun singh
Address: 15/a/1 m b sarani, kolkata-40
Consumer id:[protected]
Account no:[protected]
Post paid tel no:[protected]

On behalf of the bsnl wimax consumer of sivasagar (Assam) i beg to draw your kind attention to a serious problem of worst network faced by the consumer of the city. For last few days there has been no supply of good network in our area. By giving complaint day by day in our dist. Office, i have not yet received any assist from them. So your early action in this matter will be highly appreciated. Thanking you. (R. Gogoi/, sb[protected]

Sir,
Kindly send the details of call history list of all incoming & outgoing calls including sms of my bsnl prepaid sim no:[protected] from 01.09.17 to till date, where as iam working in malaysia i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
Thanks
Rsk
My email id:[protected]@gmail.com

I'm using bsnl landline broadband services over a year. From this month (Sep-2017) we're facing a speed reduction, and we complained this on bsnl service center. It already been over a week. But its look like they never cared about it. We totally irritated with their service. As per the plan i should get 2 mbps (Mega bits per second). But i'm getting 0.1 to 0.6 kbps (Kilo bits per second).
Briefly i'm dissatisfied with
1.) reduction in the promised speed
2.) improper customer care

Bsnl services are the worst, once, only once i ran more internet than i was allowed to in a month and i was supposed to get a warning. As soon as i open any document or file or website or anything that uses even a hint of internet it used appear, unable to find following command: http://173//bsnl/132/promotionalmessage.
And it was in html, luck for me i knew html i ran across every document extracting then.. Finding a way to open up things and finally
I ended up finding nothing, how do you ask? There was this weird signal hitting my computer and destroying every html document.
Now even my kids game says incorrect details by updator, and this wont stop, i dont know until when.