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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 214

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R
Rāō Rähül
from Ahmedabad, Gujarat
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puk blocked

Address:mne mere
Website:[email protected]

Puk block sim required pin code
[protected]
Mobile no [protected] bkgkvkvk iggvj ihi bovvibibvkrorjbeiebeoeneinskwnenw is pe kr diya ab and meko pta h aapko q kiyau even know how are the boys school today but i love to have a frnd ki shadi ho jane do it is a good thing you fr ye sb bolte hi h vo mera koi pond is frozen and i will be there at...
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G
gokul parama
from Yarada, Andhra Pradesh
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2g/3g speed issue

Respected sir:
Past 3 years iam regularly using bsnl network for internet connection. Now a days (1 year) that particular company provide very slow internet connection. I complaint lots and lots by customer care and directly i visited towards head office. They are answering like a #. And they are treating me like a dog. Please resolve me and like peoples problem and give back my self respect....
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Address:Raigad, Maharashtra

I had booked the complaint regarding non working of my ll/bb service installed at my resident. The complaint was forwarded to district/state level authorities. It was attended after two months and taken my consent to close the complaint. From very next day, both the services are not available for which i had send sms to local bsnl engineers. Till the time of booking this complaint, my bb/ll are out of order. I had paid monthly bills online...
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S
stranger55
from Delhi, Delhi
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network problem,internet not working

From last 5 days in my home area their is no network, when some time i got network i call bsnl customer care but every time they disconnect the call and giving me any solution.in my number i recharged with 444 data pack but from the last 5 days i am not able to use my data pack because of network problem in my home area., my home area is aiims, patna. I have also rechage with 105 rs for calling (Pack of 11000sec for 28 days) but from the...
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G
Gs Mobile
from Nyamathi, Karnataka
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portal

Address:Coimbatore, Tamil Nadu, 641045

I wanted to port from Bsnl to Airtel and I did all formalities regarding it in Airtel office.
In response to Portal Bsnl terminated my Vasantham plan but the Service is not getting disconnected.

When I called to Bsnl customer care, the executive told that there will be a verification call from our side.

But still the verification call never came..

Kindly disconnect the service I'm not satisfied...
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M
monamidutta
from Kolkata, West Bengal
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money deducted twice not refunded yet

Address:743144

I wanted to inform you that while paying bsnl broad band payment for july month my money was deducted twice in different days. In the first day that is dated 15th July the payment was made through online of rupees 726 and was unsuccessful but money was deducted from my bank account. Then I waited for few days for the refund but it was not made. Again I paid on 26th july the same amount of rupees 726 was made this time it was successful and...
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M
Muthu KS
from Virudunagar, Tamil Nadu
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refund-3g mobile data recharge

Address:626138

I was recharged rs 333 (3g mobile data recharge) to bsnl prepaid number [protected] on 21.08.2017-7:20pm by indian bank mobile app.

Due to delay processing, i was recharged rs 333 (3g mobile data recharge) one more time to bsnl prepaid number [protected] on 21.08.2017-7:20pm.

So kindly requested you to refund rs 333 as early as possible. Do the needful....
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Address:Ernakulam, Kerala, 682024

I am not interested watch movies and play games in bsnl hungama so kindly deactivate the bsnl-hungama plan. My bsnl land line bill increased because of the activation of bsnl-hungama. I know nothing about bsnl-hungama that pave the way for increase the amount of my land line bill so kindly unsubscribe the amount of bsnl-hungama from my bsnl land line bill and deactivate bsnl-hungama plan....
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D
dhinakaran.david
from Thanjavur, Tamil Nadu
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one landline and internet not working properly for last couple of years

Address:609109

Dear sir/madam,

I am a bsnl broadband user with landline home phone. We are experiencing un acceptable noise in the landline phone for the past couple of years and severe disturbance in the broadband connection too. We have made multiple complaints but, the solution was always temporary. We need permanent fix for this issue.

So, i kindly request you to provide us permanent solution for this problem.
Thank...
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A
actrust
from Thanjavur, Tamil Nadu
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gsm postpaid mobile - itemised bill for july 2017

Please provide me with itemised bill for july 2017 for the number[protected]. The amount appears to be too much and i have never paid such amounts. The phone is also just an emergency phone and is not used as such.

I do not understand the need for some useless sentences to be added so that the complaint is 350 characters long. What are you trying to say - do not be crisp and clear and provide a short message - write long winded...
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2
2013Asif1981
from Coimbatore, Tamil Nadu
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complaint regarding refusing to attend customer at 4.10pm stating time is over

Sir, i have visited cengalpattu exchange for changing my blocked sim card. I have reached the office by 4.10pm today ie (21/08/2017). I request one of the lady sitting at new sim issue counter to look after my request but that lady was busy with her some personal works after waiting for 15 minutes again i asked to attend my request but that lady refused and told me time is over so ask me to come by tomorrow, even the time is only 4.15pm....
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A
ahshah106
from Noida, Uttar Pradesh
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not recharge as per plan

Address:380007
Website:bsnl

Hello,

I made a recharge of 151rupees on 18th aug. It is combo plan containing bsnl to bsnl free and other mobile 200min and 2gb internet. After recharge i am not able to made any call so i conformed with bsnl customer care.

After taking 3days they informed me that before recharge you need to confirmed with customer care though website is not 100% certified. Senior executive from bsnl informed me that plan is...
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V
Vipan Batra
from Bathinda, Punjab
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refund of security of darshan lal batra dsa

Address:Bathinda, Punjab, 151001

Sir, with due reapect i beg to say that my dsa security rupess 500 have been sañction by the competent authority vide memo no gmt/bt - ssa/mktg/shiri darshanlal dsa bt/12 dated 27/3/14.
I'm sorry to point out that my three year has past but my security has not been freunded till date. I have send so mamy remenders but in vain. So you are requested to instruct to concerned officer to refund my seiurity as soon as possible. I have...
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R
Ravi Magesh
from Jayamkondacholapuram, Tamil Nadu
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unethical behaviour

Address:Cuddalore, Tamil Nadu, 608703

Yesterday[protected] my mobile signal stopped and i was trying to search network but it says no network registered. Then by enquiring nearest bsnl point they say my card have blocked. For reason network provider made this.? Also i was using it till 4:30pm after that signal stopped without changing any settings from my side. Also i have sufficient balance in my mobile....
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T
thyagaraj vm
from Irinjalakuda, Kerala
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outgoing sms

Address:385421

Sir

My number is +[protected]. I am unable to send message in my bsnl mobile. I checked message centre, i. E. [protected], i am call to the customer care, they told to delete old messages, i delete all the messages, i try in this way also reset my phone, and change my mobile also.. But no use
Please resolve this problem please. It is emergency...
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B
bipina
from Bhubaneshwar, Odisha
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bsnl fiber cable low speed data

Address:Khordha, Odisha

Dear sir,
My self bipina bihari padhy, id no. [protected], account no. [protected], phone no. [protected].
Fiber cable internet taken on dated 01.08.2017 but when we register complain then it shows no such no. Is avilable.
We have paid on 07.08.2017 rs 787.00 vid invoice no.[protected].
The speed of broad band is 100.00 mbps instead of 400mbps. The wi-fi is also not working.
Therefore we request you to...
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C
Chandan Garhnayak
from Gangtok, Sikkim
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disconnection of landline no 2441383

Address:Cuttack, Odisha

Sir,
My land line tel no 2441383 with wi if facility has been disconnected since one week. The line has not been restored even after bill paid on line.
The monthly tariff of around rs 900 has not been reduced even after revision of rates.
Kindly see to this at d earliest or else i wll b forced to cancel my connection & apply for wi if connection frm some other agency having prompt customer care facilities. Thanking...
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K
kolachana varaprasadrao
from Hubli, Karnataka
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transaction failed amount not refunded

Address:West Godavari, Andhra Pradesh, 534007

Top up of rs 110 of bsnl prepaid sim was debited two times but top up was not materalised mobile no [protected]. On19.08.17 please recredit my bank account with rs. 220/-
On line recharge of mobile sim cards is always a failure especially on roaming particularly bsnl. Problem in top up due not getting otp. I don't know where the problem lies either with the bank or with bsnl...
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S
Shreyas gowda1234
from Bengaluru, Karnataka
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til 19/08/2017. timings 04.00pm to 04.30pm incoming and outgoing call details

Address:08263

Please incoming and outgoing call details my landline number [protected] please sir arjent call details send my email address [protected]@gmail.com my mub num [protected] please cheak call details arjently sent my email address details from 19/08/2017 timings 4pm to 4.30 pm call details please arjent send sir regards
Shreyas hp place mudigere...
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K
kalarickal hypermarket
from Ferokh, Kerala
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messaging error - not delivered

Address:Idukki, Kerala, 685561

Sir;
I am using one iphone for the past 2 years. Recently when i send messages an error message shows like 'not delivered'. I had contact bsnl customer care cell they me that 'update your message centre number to [protected]'. As per their request i have update the message centre number with the following command *5005*7672*[protected]# after that the system shows the message centre number is [protected]. After that i have checked...
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