Bharat Sanchar Nigam [BSNL] Complaints & Reviews

The applicant possessing the mobile no.[protected] most respectfully submits as under:-

1. That the applicant has been using the above noted mobile number since long back. But on[protected] at 11.04 a. M.,[protected] at 11.37 a. M. And last on[protected] at 3.05 p. M. Without making any call on serbia no.[protected] from my number [protected] and without making any call each time i got sms that the amount of rs.54/- from my account has been deducted.
2. That it is further submitted that being aggrieved by the said sms coupled with 2-3 times deduction of rs.54/- from my number the customer care of bsnl had been contacted severally and latest on[protected] at 5.20 p. M. But the cc representatives instead of replying affirmatively had feeling helpless raised their hands.
3. That making complaint against said call and deduction has went in vain and my amount rs.54 x 3=162/- deducted sans my fault of calling on the serbia number too mischievously has not been refunded which tantamount to harassment of a free consumer.
It is therefore requested kindly to take note of this complaint and by stopping/ blocking such type of fake sms/call may kindly refund my rs.54 x 3 = 162/- in the account of no.[protected].
Thanking you,

I have recharged my bsnl mobile number [protected] with stv-333 for 90days data pack with 3gb 3g daily and after 80kbs /per day. After recharging i got only 80kbs speed. I raised a complaint to the customer support. They haven't resolved my issue. I keep on raising a complaint. There is no response from them. If they don't provide exact service why they introduce these kind of plans. Many operator has introduce daily 1gb with 4g speed. These bsnl is giving only 3g and that too with less than 2g speed with representing 3g with 3gb daily data. If you can't provide good service to the customers. Kindly shut down your company.

Dear sir,
I paid august month my bsnl landline bill paid today (27.08.2017) 04.17 pm. But still bill amount shown in bsnl portal.

My sbi transaction id : nx[protected].

My bsnl landline account no:[protected] and landline number : [protected]

Money transfer upi number /[protected]/bil [protected]@ybl

District: nagapattinam
Postal code : 609301

I ch muralikrishna having land line[protected] not woeking since 21 days, giving complaints to 198 docket complaint booking and without rectifying closing the the docket. And i got the bill as usal for the entire amt of rent without using the phone for incoming also. Actually i used broad band connection for the same phone as it si not working for so many days, i finally left the broad band connection for the same reason. I request you to kindly take the action immediately for the comlaint lodged for land line atleast.

Without taking my prior consent bsnl have sent a message on 25.08.2017 on my mobile phone [protected] that you are subscribed for a paid service live aarti and deducted my rs 30 for it after talking so many times to bsnl customer care my refund has not been revert back to my account.
So kindly look in to the matter and refund my money which is deducted without my consent

To

The

Bsnl,
Karattu

Sir/ma'am,

I would request you to permanently disconnect and discontinue my existing bsnl landline connection as i no longer require these services at my residence no :[protected]

This is for your kind information and necessary action.

My details have been provided below:

Name : mr. K r venkatachalam (Late)

Address : methaiveedu karattur (Kuppanpampalayam post) athani - 638502
Anthyur taluk erode district
Land line no.[protected]

Yours sincerely,

My broadband telephone number is[protected]. Please deactivate the hungama games, movies and music immediately which is not required. I have already given a written complaint on 20.07.2017 in this regard because my december-2016 andjanuary-2017 telephone bills it was charged for hungama movies, games and music. Later the amount was adjusted in the telephone bill of july-2017. Again it was charged rupees 489/- in the current telephone bill received. As such it is requested to deactivate the hungama games, movies immediately.

Sir,
My bsnl number[protected] is locked with puk code, i called the customer care-[protected] but he told to dial the helpline but when i dialed the number it said that the number-[protected] does not exist.
Please help me out as i am not able to use my internet connection which gives 3gb per day.
Do something
Please help as soon as possible.
[protected]@gmail com

Respected sir, my landline phone no.[protected] was dis connected from dt.[protected] by my request. For that i have requested so many time to local officer for refund of my deposit i have given written application and neccessary documents and i have inform customer care also and requested to do needful but up to today i have not received the deposit [refund]. So i requesting you to do needful. My current land line no.[protected] and mobile no. [protected]

Please help!!

Subject: please block my pre-paid bsnl sim; number [protected] (Issued from hijli exchange, iit kharagpur)

Sir,

My samsung mobile with bsnl pre-paid sim (Number [protected]) has been either stolen of lost this afternoon in kolkata. I have come here for medical treatment, and i am not able to travel much.

I request you to kindly block the sim immediately.

Thank you,

Cordially,
Name: narendra nath acharya
Address: a77, iit kharagpur 721302

I would like you to deactivate my bsnl hungama account. My bsnl landline number is[protected], billing account no is [protected], customer id is [protected]. I was misinformed over land line that it is a free service but after receiving email & sms i found it is a paid service. Who misinformed deliberately did it for greed of money. Also customer support team
Contact:[protected] number is not responding, i tried it 5 times today.

Bb multiple ip addresses, repeated breakdowns, extremely delayed reconnects, poor/low or no internet connectivity, acute problems since february / march '17, delayed repairs, multiple ip addresses, frequency of such incidents 2-3 times a week. More than 50% subscription money wasted.
Correct ip address - 192.168.1.2
There is an ip address conflict with another system/s on the network. Some of these other ip addresses are:
Ip - 117.200.172.131
Ip - 169.254.195.153
Etc.
Bsnl can view my complaint booking records.
Latest complaint docket number is [protected] of august 24, '17

Call history of [protected]
Please send me last 3 months (June, july and august 2017) call history details for reference of my contact details so please kindly provide my contact history for the last three months from 2017 that what i mentioned please send this to my personal email [protected]@gmail.com thank you well in advance
Bst regards
K bharati

The quality of landline phone provided by bsnl has been very poor. First of all it doesn't support tone dialling, the keypad has to be pressed hard and there is frequent noise during calls. On the top of that the line stays dysfunctional for most of the days. I want bsnl to improve upon its services and provide me with a new handset that has tone dialling feature.

Our house phone is causing disturbances for last one month... We complained on 198 many time... Ur staff came at home n check and said for buying a new wire... We bought wire... Now they not responding... We complained many times on 198.. Please look after this as a single lady in my home and she anytime use the landline phone but now days its very bothering for her...

Dear sir,
We have to from bsnl to reliance and we had received upc code on 28th july 2017, next on[protected], and last on[protected] but till today bsnl has not done mnp procedure from their side. We will never come to your bsnl connection in our life time bcoz co. Has much irritate us. Our numbers are [protected], [protected]. Moreover, we had gone in bsnl office situated in dhrangadhra pin code 363310 (Gujarat) dist - surendranagar, they rotate us and told us to call - surendranagar office

Please send call details for my mobile no [protected] & add on number [protected] to my mail id for the period august 2017. This is required for excess billing. Now a days i am not getting call details. It is requested that call details of mobile number may please be send at least to my mail id. The reason for not sending call details may please be mentioned.

We have had practically no internet in the month of july. The fault booked on 2nd july was rectified only on the 26th july. The engineer in charge of calangute, goa said he would report it to the billing section and get a reduction in tariff. I even contacted the general manager's office panaji goa to report the same on 18th july. The cables were replaced on the 26th july. However, this does not reflect in the bill for july.

Sir,
After repeated intimation the bsnl authority has not taken any steps to upgrade the mobile network or install any 2/3/4g tower within the over crowed area of new karimganj railway station, bakarshal which is situated within 5 k, m area of karimganj town, where more then 400 prepaid/post paid customers were connected with bsnl. Further the authority has not taken to upgrade the ll/bb services within the bakarshal area refreshing the torn & backdated u/g cables, where 7/8 nos. Ll consumers subscribed unlimited broadband connection & 5/6 nos ll consumers are waiting to subscribe bb after up gradation of the services.
Please see the attached scan copy of petition signed by 43 nos. Bsnl customers of bakarshal area.

Respected sir/madam,

I have been having this issue since last week. I have my internet balance done in my bsnl card yet i am not able to receive any kind of internet access. I am fed up of this. I have been trying to connect with the servicemen but the issue is not yet resolved. I am a final year student. I need to finish off my assignment and projects. I need the internet. I pay rs.333 for 4g 3gb internet with validity of 58 days and most of the time the internet access is not present. I will be very grateful to you for resolving this issue as soon as possible.
Thanking you.
Yours sincerely,
Mohit m. Gupta.