Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Address: Vadodara, Gujarat, 390007

Our landline phone has been dead for over two months. We have registered complaints at least ten times during this time. No action has yet been taken by bsnl. Our staff has visited the local bsnl office four times and every time they are sent back saying that the complaint can only be registered on phone or online and not in person!!

I have also registered my complaint on the website and on the grievance site. There is no response at all from any of them! I am amazed at the apathy shown by such a large and important government organisation.

How can one get this resolved? Can anyone tell us?

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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Address: 700006

Our store land line number +[protected] is registered with bsnl on the name of mangi lal dudhoria. 113a netaji subhas road kolkata -700001 but the service provided by your side is getting worst day by day.

Till date the problem hasn`t been resolved. And i am not able to receive or make calls since eleven to tweleve months.

And we are going on giving monthly payments for the connection which are not working.

So after making the payment we are not able to make use of the landline number. And it`s becoming too difficult for us to contact our customers and family. At burrabazar market you providing these type of worst services. So give us an proper connection without disturbing and start the connection once again.

So, i request you to kindly look into these matter as soon as possibe. If it is not possible from your side then we will switch into another network connection.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Sep 12, 2017

Updated by kwns From many days we have been watching that you are taking necessary actions, and after that no representative has arrived till date. After clearing all my previous dues against the bill there has been no necessary actions.

Since last 4-6 months the connection has been dead and from which business has been hampered as the landline number is quite old and customers have been contacting through the landline number. Therefore, i heartly make you a request to send the representative to start the landline connection.

Kindly treat the same as most urgent. Hoping your kind co-operation into the matter.

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Address: Bijnor, Uttar Pradesh, 246763

Dear sir,

I am kumar vaibhav, from najibabad distt bijnor, i have bsnl sim -[protected]
2 time i have my submit paper in airtel counter for porting, and one time on jio counter but all time bsnl reject my porting request
Bsnl say :- contractual obligation violation
Pls. Help and porting my sim into jio.

Pls. Forward this complaint to concern department
Regards
Kumar vaibhav

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Address: Dakshina Kannada, Karnataka, 574153

My telephone no 260351 alwaya giving problem, my house is in remote area where no communication means are available BSNL mobile signal also not available, staff will provide only temp repaire not the permanent one.we are the subs of bsnl since bigining of exchange. kindly do the needfull.

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Address: Faizabad, Uttar Pradesh, 224001

Hi sir,

Please help and resolve, i padam prakash singh authorized person of "ayodhya eye hospital" have applying so many time port out request from bsnl to airtel but from bsnl side always they rejected under "contractual obligation violation"
I have already exit any of contract from bsnl and also submit the request to bsnl on authorized letter head for no any contract for further.

We have again given the request for ported out to airtel, kindly escalate to bsnl they not rejected from this time.

A/c name : ayodhya eye hospital, tulsi bari, ayodhya, faizabad
Authorized person name : padam prakash singh

Best regard's
Padam prakash singh

+1 photos

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Dear sir i have converted my bsnl post paid to prepaid on 16 february 2017 clearing all the dues regarding my post paid number. Sir after that i applied for refund of my security deposit on 16 april 2017 giving complete details of my bank account number. Sir till today amount has not been credited to my account. It has been approximately 6 months and i have visited the bsnl exchange several times and they tell one excuse after other. Kindly address my problem.
Subscriber name : adil ahmad sofi
Subscriber's mobile no : [protected]
Account no of my post paid number :[protected]
Circle : jammu & kashmir

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Bheemashankar Bugade

from Belgaum, Karnataka

Sep 11, 2017

My mobile No [protected] losses today kindly Pls stop outgoing and incoming call and SMS up to getting new sim

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Address: Azamgarh, Uttar Pradesh, 276001

Hi,

i lost my mobile handset along with my sim card at manikonda, hyderabad. My bsnl mobile no. Was [protected].
i want to block the number so that no one can misuse it.

please block/deactivate my number asap. Kindly revert me back with the acknowledge.

please let me know if any further information is needed. I am providing here my alternate number: [protected].

Thanks

Vinod kumar srivastava

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Address: Paschim Medinipur, West Bengal, 721101

Hi i'm a resident of midnapore, west bengal pin-721101, im my locality near manikpur road and barabazar we all consumers have same problem of not getting the desired signal we need. The calls are poor in qwality and sometime lags & the internet connectivity is also poor hardly one or two bands are available out of four, speed is hardly 150-300kbps.

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Address: Visakhapatnam, Andhra Pradesh

I have ordered ime - 9 but they sent some other medicine. Called them several times but they are not bothered. Now they say ime-9 is out of stock. They are not replacing the medicine. We are fed up of calling them again n again. There is no supervisor anytime. They said they will call back but they never do that. We only want our correct order to be delivered

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Address: Pondicherry, Puducherry, 605009

Sir, i received a message "enjoy 200 local & std minutes for 28 days at rs.44/- recharge with rc44 or dail *121*44# to activate" so, today morning i recharged rc44 now customer care says its only rate cutter. Please give credit of 200 minutes otherwise your fault information will be disclosed complaint in consumer court for recoveries. I hope you understand.

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Sir, i am mr. Jayawant parappa pattan, your customer for more than a decade. I have registered my connection at bengaluru.
The details are as below.
My acc no.[protected]
Bill no.[protected]
Bill amount rs.531/-
Due date: 22/09/2017
I am very much distrubed to see the bill amount as my usage is very minimum and i have not used your mobile data (Internet).
I am retired person. I cannot afford to pay such bills.
Please clarify and help me so that i can still continue with your services

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Firoz Alambhath

from Erode, Tamil Nadu

Sep 11, 2017

On 6th september 2017(11:30 am) i contacted the customer care to register a complaint. The call was attended by "MUNEER" .I had a bad experience while talking with him. He didnt answered correctly and he was trying to make me fool. Please take action.

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S

Sawariya Meena

from Lucknow, Uttar Pradesh

Sep 11, 2017

So I want last 3 month call details of outgoing and incoming in my email id - srm[protected]@gmail.com

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S

syndicate bank1

from Gurgaon, Haryana

Sep 11, 2017

Dear Sir,

Please send me duplicate copy of my BSNL landline last month billl for my landline no.[protected] a/c No. [protected]) at my e.mail id
br.[protected]@syndicatebank.co.in

Best Regards
MUKESH RAWAT
syndicate bank
sector16A

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Are you the fraud forum.
From the time i complaint about my phoneon your site i am getting fake calls by the name of lenovo headoffice. I have called at the lenovo headoffice they are telling that they have not received any complaint from your side. Are you the fraud site and not providing the privacy to the complaints posted by the person. What should be done of these calls coming to me. I don't know how you will solve this problem but i want that this problem should be solved by you as fast as you can or i have to complaint it to the police.
Rekha

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Address: 560078

Website: [email protected]

Requested to shift land line telephone with broad band[protected] from r. T nagar, bangalore 560032
To j. P. Nagar, ist phase, bnagalore.
Ack. Ref. [protected] dated 10th august 2017
Dis connection has been done at r. T. Nagar, bangalore
But no action has been taken to install at j. P. Nagar,
Finding lot of inconvenience. I am retired as technical officer
Departmnet of materials engineering, indian institute of science
Bangalore. We are not able to use broad band and we are deprived of
Communication. I am customer of bsnl from year 1995..

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Website: my bsnl app

My name is karthik during recharge of 429 from mybsnl app after the payment file not found error came.. Amount was deducted from my bank so kindly please check the issue and i am unable to get whether it is bsnl fault or sbi fault so please kindly look at my issue and the details of the transaction are furnished below

My mobile number is [protected]
Mobile number:[protected]

Acc no:[protected]

Reference number - sbipg jt[protected]

+2 photos

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Dear sir, my bsnl number is [protected], i recharged the amount ₹429 (Unlimited call offer) after confirming the one of the bsnl customer care. The customer care executive tells us to this offer applicable in roaming also but now after recharge i did not call to anyone...

Strictly speaking if i did not get refund my money i registered the complaint in consumer court... I have voice record of your customer executive...

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I have surrendered my landline phone[protected] along with the instrument and accessories in march, 2017. The landline phone had been disconnected in march, 2017 too. Other formalities also have been completed in march, 2017.

I regret to inform you that i have not yet received refund although the benchmark time limit of 60 days have elapsed.

I visited the accounts section at uttarpara telephone exchange of hooghly district and talked to the official concerned who assured that the refund will be credited to my bank account soon but in vain.

Kindly look into the matter and pay the refund as early as possible.

- santasova kandar
[protected]
Email: [protected]@gmail.com

Oct 24, 2017

Complaint marked as Resolved

Today (24.10.17) I have received refund of Security Deposit against landphone No.033-26645319.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Sep 23, 2017

Updated by santsasova Neither any action to my complaint in respect of Landphone No.[protected] has been taken nor any medsage/reply received yet.

Oct 07, 2017

Updated by santsasova No development as on date.

Oct 20, 2017

Updated by santsasova No development.

Oct 24, 2017

Updated by santsasova Today (24.10.2017) I have received refund of security deposit against landphone No.[protected]. Thanks to the cosumer complaints board and the BSNL for their help.

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Address: 144001

Respected sir,

I wish to bring to your kind notice that the telephone was got disconnected in december. 2016.
Many times i have personally visited to accounts office jalandhar for the security refund, but every time got one or the other excuse.

Such type o[censored]nreasonable delay is never expected from such a revered organisation, losing faith in the system.

You are kindly requested to look into the case and oblige.

Thanks gobind singh m. No, [protected].

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Address: 201008

I was using prepaid mobile number since long and decided to change it into postpaid. I had applied for prepaid to postpaid connection with my mobile no [protected] on 05/09/2017 to ms rekha mam bsnl office ghaziabad.
She said the mobile sim will be active after 24 hours and if any problem occur then bsnl will contact you till today it is not activated neither any call from bsnl office regarding this. Activation of sim is very urgent to me and it affect my daily routine as earlier prepaid sim is now not working.
I have no any contact number to contact her. Pl activate the same and inform

Thanks
Ram nath singh
M-[protected]

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Address: Rajkot, Gujarat, 360003

I have ported my bsnl prepaid number 94266# to idea twice for port but both times bsnl rejected my port request. I went to local bsnl office and register a complaint and they said its resolved now you can port successfully but nothing happened same port request rejected by bsnl. Idea said we cant do anything unless your service provider release you from their network. So i register complaint here to get resolved porting isuue.

Sep 28, 2017

Complaint marked as Resolved

Issue Resolved

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M

Mr. Ashok

from Lucknow, Uttar Pradesh

Sep 7, 2017

Sir please my cell no. is-[protected] and I am not getting itemized bill detail so please send me itemized bill detail from 1 july 2017 to till date on my email id- [protected]@rediffmail.com or my cell no.-[protected]. Thanking You.

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Address: Kolhapur, Maharashtra, 416006

My landline connection is not working however not able to work on internet. I have register this complaint on 4th sept 2017 having id [protected] still no one come to resolve it. Its a ridiculous to say bad service provided by bsnl. Your sla is 24 - 48 hrs after register a service request and its now 4 days gone and no body came to resolve this request.

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Sep 02, 2017

AfzalZameer's response thank

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P

pradeepkumarputhalath

from Delhi, Delhi

Sep 7, 2017

My broadband telephone No.[protected] with broad band connection near madappally govt college is running very low speed for the last 4 months. made complaints several time but no result. thinking of to surrender the connection .
**location kannookkara-madappally college road
**pradeep kumar P**

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A

AfzalZameer

from Ghatampur, Uttar Pradesh

Sep 7, 2017

My BSNL Mobile No. ([protected])-Sim No.[protected][protected] Sim No Not Looking gud ? When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.

Thanks

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Bharat Sanchar Nigam [BSNL] reviews & complaints page 211

landline phone is dead for two months

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landline complaint

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bsnl not porting my number

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my complaint about my land line no 260351 25 days in a month not use full

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regarding ported out bsnl to airtel _ayodhya eye hospital

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refund of security deposit for my bsnl postpaid number

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number block/deactivate request [9450733142]

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poor signals

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wrong medicine delivered

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message 200 minutes rc44 - reg

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my monthly postpaid mobile billing

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getting fake calls, getting that you are the fraud forum

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shifting of residential landline telephone with broadband

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server error

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429 unlimited call

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refund of security deposit on surrendering landline no.033-26646419 in r/o santasova kandar

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refund of security amount not received ; 0181-2255553

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postpaid mobile connection

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port request rejected twice for no reason

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my landline connection is not working from 4 days. i have registered complaint before 4 days no reply

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