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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 22, 2024
Complaints 15951
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6087
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
414
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 211

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R
ramnathsingh
from Delhi, Delhi
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postpaid mobile connection

Address:201008

I was using prepaid mobile number since long and decided to change it into postpaid. I had applied for prepaid to postpaid connection with my mobile no [protected] on 05/09/2017 to ms rekha mam bsnl office ghaziabad.
She said the mobile sim will be active after 24 hours and if any problem occur then bsnl will contact you till today it is not activated neither any call from bsnl office regarding this. Activation of sim is very urgent...
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O
Om Enterprise
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

port request rejected twice for no reason

Address:Rajkot, Gujarat, 360003

I have ported my bsnl prepaid number 94266# to idea twice for port but both times bsnl rejected my port request. I went to local bsnl office and register a complaint and they said its resolved now you can port successfully but nothing happened same port request rejected by bsnl. Idea said we cant do anything unless your service provider release you from their network. So i register complaint here to get resolved porting isuue....
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Address:Kolhapur, Maharashtra, 416006

My landline connection is not working however not able to work on internet. I have register this complaint on 4th sept 2017 having id [protected] still no one come to resolve it. Its a ridiculous to say bad service provided by bsnl. Your sla is 24 - 48 hrs after register a service request and its now 4 days gone and no body came to resolve this request....
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B
bhushan.sph
from Mumbai, Maharashtra
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change of name in landline telephone bill

Address:Mumbai City, Maharashtra, 400083

Sheth publishing house
Educational publishers.
G-12, suyog industrial estate, opp. Vitrum glass factory
L. B. S. Margvikhroli (West) mumbai 400 083
Telephone[protected] / 08, 61463737. Tele fax[protected]
Email: [protected]@gmail.com

Dear sir/ma'am,

We are sheth publishing house having the bsnl landline connection in my bhiwandi godown having the landline...
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S
suresh soneya 143
from Bengaluru, Karnataka
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network issue

Address:560079

Always im suffering network issue and im not geting 3g net work in city bangalore only. This problem is from 2 yrs i have been calling to customer care
But no one are giveing me the solution but this problem. And net is full slow
That will be buffering only. If aircel cant provide the servive. Tel me will port my
No another network. I think is message will slove my problem. Thank u...
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S
Sagar M R
from Udupi, Karnataka
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bsnl landline is not working

Dear sir,
My name is m d ramegowda, my bsnl landline number is[protected], mallenahalli kabbala (Post) hosadurga (Tq), chitradurga (Dist)
Pin:577597
From past 3 months my landline is not working. I have lodged the complaint in bsnl costumer care as well as in bsnl exchange office but, no one has visited.
If i ask in exchange office, he didnt respond properly, he said"we dont want ur landline service"...
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D
Dinsvar
from Mumbai, Maharashtra
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phone not replacing 0485 2830034

Address:Ernakulam, Kerala, 686670

Bsnl lansphone[protected]

Sir,
Our landphone has not working. I have taken the phone to bsnl muvattupuzha office. First they you cone on another day.

Again on last month i have visited bsnl office. They told no phone is available to replace it and no technician is available to repair it.

Better you repair it outside with your own money ir purchase new with your money.

Last...
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P
Pravin Arya
from Lalganj, Bihar
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recharge not happened

Sir, I was recharing my prepaid sim with rs 10 but recharge not done and deducted rs30 from my boi a/c this is not fare. I received message that rs 10 has been debited from ur a/c but still recharge not happened. Pls refund my money.answer me complete detail?In previous other unnecessary deduction is happened specifically when I recharing prepaid sim.pls sort out my problem....
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V
Vineet Vinny
from Jammu, Jammu and Kashmir
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3 times same bsnl broadband complaint resolved msg without resolving

Address:181121

I have bsnl broadband connection. Last week it was not working and i complaint to customer care. Then next day i got text msg on mobile that your complaint is solved. Then i again booked a same complaint and next day i recieved a call from customer care and he ask me to visit on bsnl office with your modem. I refused to go there and tell him to come at home and resolved the issue at my home. Then after one hour i again got a text msg aginst...
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D
Dr. Ravi Kumar Phukan
from Tezpur, Assam
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worst signal

Address:Dibrugarh, Assam, 785693
Website:[email protected]

I live in borpatra tea garden. P. O:borhat, dist:caraidau, pin:785693, assam. Phone number:[protected] &[protected]. I have been using this no from last 12 years. Now network is worst. No response have been found from official person. Is it digital india? If condition can't be improved then officially declare. We will surrender our number. Due to poor network i lost 7000/- at the time of online transaction....
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A
ag.murali
from Chennai, Tamil Nadu
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non receipt of refund for surrendering landline

Address:600100

Respected sir,
I sent the following mail to gm of bsnl chennai telephones on 4.8.2017 for the telephone line surrendered on 9.6.2017 for my res. Tel no.[protected].
Regret to inform you that till date i have not received the refund of security deposit given to them. Please help and do the needful.
Thanks
Ganesa muralidhar
Chennai 100.
Ph[protected]

— forwarded message —
From:...
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R
Raunak Kanujia
from Visakhapatnam, Andhra Pradesh
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to block lost sim

Website:9415024365

I lost my mobile handset alongwith my sim card vishakhapattam. My mobile no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials mr. Ram say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile nos. Are [protected]/[protected]...
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1
11jjn
from Bengaluru, Karnataka
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get my history

Address:Thiruvananthapuram, Kerala, 695503

Sir,
Kindly send the details of call history list of all incoming & outgoing calls of my bsnl prepaid sim no:[protected] from 01.08.2017 to till date, i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
Thanks

My email id: [protected]@gmail.com...
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S
Saravanan sm
from Coimbatore, Tamil Nadu
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caller tune issues and irresponsible customer care replies

For mobile number [protected] i have opted for caller tune. I have selected a tamil song from tamil category and the charges was deducted. But the song setted by them was hindi. I thought there must be some technical issues. So i called customer care. The call was attended by sumithra and she told there must be some charges for changing the song and am ready to pay it. While am asking what's problem why the song was setted wrongly but she...
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akhara
from jagraon, Punjab
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reactivate my old number

Dear sir,
Please reactivate my old and first connection of bsnl excel no.[protected]
It was deactivated due to nonusase.
Now this no. Is deactivated but i want to use this no. Again
I request you to reactivate this mobile number.

Please reactivate or inform process for the same.
I hope that my complaint will resolved by you.
I shall be obliged forever....
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V
VaishaliNayse
from Nagpur, Maharashtra
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deactivate bsnl hungama services, which is activated without my consent

Address:Amravati, Maharashtra, 444605

I got a phone from bsnl they ask me any complaint of bsnl broad band services i said about the low speed of broad band they said send sms bvas at 56677. I send the sms and i got the reply that my no. Is incorrect i. E. Not registered. After some time i got 3 to 4 massages from bsnl hungama services that i have activated the service and it;s bill will come along with broad band bill. This way bsnl hungama activated their hungama service from...
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B
Bhupinder Singh Bansal
from Ludhiana, Punjab
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sim regarding complaint

Address:Kapurthala, Punjab, 144602
Website:www.Star.com

The old sim is not working so activate my number fast i was waiting at your office today and many days for the activation of sim but the all days go so busy with interact with the well officer so i was request to activate my own no [protected] because my work load of every work is depend on this activation of sim and i[censored] read this so reply fast i wait for answer......
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P
PR Singh
from Noida, Uttar Pradesh
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signals problem inside the house

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

I have a smart phone of very good quality (Moto g5 plus) and strengthen of receiving / showing the signals by mobile are excellent inside the house but not able to speak or receive a call how and why? Secondly, sometimes strengthen of signals become zero for 4-5 minutes and disturbing disturbing even outside the house how and why? Is there any solution for this problem?...
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P
Parth Ravani
from Bengaluru, Karnataka
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activated bsnl hungama services

Address:Tumkur, Karnataka, 572216

I am parth h ravani from karanataka. I got a call on my landline[protected] from a bsnl ofiice, bangalore they asked me to send sms "bvas" to 56677 for getting the new tollfree number for future queries of my landline and broadband services. As instructed i sent the message and they asked for my mail i gave it but after few minutes i got the mail stating that i successfully subscribed for bsnl hungama entertainment services @ rs.170/-...
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R
Ravi Shankar Kumar
from Palghat, Kerala
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deactivate hungama subscription

Address:835207

Sir
My bsnl broad band connection phone number[protected]
Customer id [protected]
Account no [protected]
I am not any requests of hungama subscription but auto activate hungama subscription. Local telephone office not response any problems.

Please deactivate all hungama subscription and solve the extra bill payment.

Ravi shankar kumar
Mob. No [protected]...
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