Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir, i am tumpa maji dolui, i have a bsnl broadband connection. Last three month there is no internet connection & last six month the land phone is dead. I complain repeatedly the local operator but there is no solution still date. Bsnl authority continuously send full bill. My business is damage due to this.. I have lost minimum 60, 000/- due to this. You are request to take action against it

Sir,
From past 4 months the services provided by bsnl is unsatisfactory with respect to landline calling (High level of disturbance) and broadband. A no. Of complaints have been registered but no actions to solve the issue permanently are taken, all sort of fiscal engineering is carried to make temporary corrections to show that the complaints are attented and the problem standstill. My area need upgradation of cables, the control room has made a habit of saying "due to intrusion of water" for any sort of complaints, i wanna ask why water enter the system? Why can't proper engineering steps are taken.
I want to highlight my area "gousiya town islampur main road old hubli"where bsnl service or response or any sort o[censored]pgradtion is at bottom levels, despite of complaints no one really available to answer our call.
I have attached a photo showing quality of work done by bsnl.
Please concern this matter and do the needful.

Bsnl send sms to link aadhaar with the mobile number. They have very few centres in chennai.

My friend, old lady of 80+ went to a bsnl centre for linking aadhaar. She had obtained aadhaar card with eye scanning. The bsnl chennai does not have provision for eye scanner for linking aadhaar. Their tiny scanners do not recognise her finger print.

What is the alternate arrangement made by bsnl for linking aadhaar. Without such a arrangement, why do they demand linking and also issue threat of disconnection of the mobile connection.

[protected]@gmail.com

Dear sir, from last 03 months some irregular telephone bill is coming in my captioned telephone number. Kindly deactivate the said telephones no [protected] with the immediate effect. I will change the said plan. I have never apply the running telephones plan you have put this plan with your own. I am totally worried with your action. If you will not hot listed i will go in consumer court.

Name of consumer: arjun singh
Address: 15/a/1 m b sarani, kolkata-40
Consumer id:[protected]
Account no:[protected]
Post paid tel no:[protected]

On behalf of the bsnl wimax consumer of sivasagar (Assam) i beg to draw your kind attention to a serious problem of worst network faced by the consumer of the city. For last few days there has been no supply of good network in our area. By giving complaint day by day in our dist. Office, i have not yet received any assist from them. So your early action in this matter will be highly appreciated. Thanking you. (R. Gogoi/, sb[protected]

Sir,
Kindly send the details of call history list of all incoming & outgoing calls including sms of my bsnl prepaid sim no:[protected] from 01.09.17 to till date, where as iam working in malaysia i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
Thanks
Rsk
My email id:[protected]@gmail.com

I'm using bsnl landline broadband services over a year. From this month (Sep-2017) we're facing a speed reduction, and we complained this on bsnl service center. It already been over a week. But its look like they never cared about it. We totally irritated with their service. As per the plan i should get 2 mbps (Mega bits per second). But i'm getting 0.1 to 0.6 kbps (Kilo bits per second).
Briefly i'm dissatisfied with
1.) reduction in the promised speed
2.) improper customer care

Bsnl services are the worst, once, only once i ran more internet than i was allowed to in a month and i was supposed to get a warning. As soon as i open any document or file or website or anything that uses even a hint of internet it used appear, unable to find following command: http://173//bsnl/132/promotionalmessage.
And it was in html, luck for me i knew html i ran across every document extracting then.. Finding a way to open up things and finally
I ended up finding nothing, how do you ask? There was this weird signal hitting my computer and destroying every html document.
Now even my kids game says incorrect details by updator, and this wont stop, i dont know until when.

There are 2 mistakes in our landline bill, namely:
1. Name: you have not added our surname,
2. Customer type: should be residential
If the name is too big, please don't use the middle name and also, about the customer type, it is showing commercial.
We need this urgently,
Problems we are facing because of this are:
1. Aadhar card is not getting linked
2. Cannot enroll in mutual funds.

Sir iam using bsnl broadband service my broadband tel. No [protected] sir e shiksha charge is attached to my bill generate in1 september 2017 jabki mene esi koi suvidha nahi le rakhi he sir please deactivate this facilities immediate and above charge is less in my bill my account no is [protected]
730 rs is attached my bill for august2017
This broadband service is registered to smt madhu bala data w/o hariprakash gupta
Thank you

Our landline phone has been dead for over two months. We have registered complaints at least ten times during this time. No action has yet been taken by bsnl. Our staff has visited the local bsnl office four times and every time they are sent back saying that the complaint can only be registered on phone or online and not in person!!

I have also registered my complaint on the website and on the grievance site. There is no response at all from any of them! I am amazed at the apathy shown by such a large and important government organisation.

How can one get this resolved? Can anyone tell us?

Our store land line number +[protected] is registered with bsnl on the name of mangi lal dudhoria. 113a netaji subhas road kolkata -700001 but the service provided by your side is getting worst day by day.

Till date the problem hasn`t been resolved. And i am not able to receive or make calls since eleven to tweleve months.

And we are going on giving monthly payments for the connection which are not working.

So after making the payment we are not able to make use of the landline number. And it`s becoming too difficult for us to contact our customers and family. At burrabazar market you providing these type of worst services. So give us an proper connection without disturbing and start the connection once again.

So, i request you to kindly look into these matter as soon as possibe. If it is not possible from your side then we will switch into another network connection.

Dear sir,

I am kumar vaibhav, from najibabad distt bijnor, i have bsnl sim -[protected]
2 time i have my submit paper in airtel counter for porting, and one time on jio counter but all time bsnl reject my porting request
Bsnl say :- contractual obligation violation
Pls. Help and porting my sim into jio.

Pls. Forward this complaint to concern department
Regards
Kumar vaibhav

My telephone no 260351 alwaya giving problem, my house is in remote area where no communication means are available BSNL mobile signal also not available, staff will provide only temp repaire not the permanent one.we are the subs of bsnl since bigining of exchange. kindly do the needfull.

Hi sir,

Please help and resolve, i padam prakash singh authorized person of "ayodhya eye hospital" have applying so many time port out request from bsnl to airtel but from bsnl side always they rejected under "contractual obligation violation"
I have already exit any of contract from bsnl and also submit the request to bsnl on authorized letter head for no any contract for further.

We have again given the request for ported out to airtel, kindly escalate to bsnl they not rejected from this time.

A/c name : ayodhya eye hospital, tulsi bari, ayodhya, faizabad
Authorized person name : padam prakash singh

Best regard's
Padam prakash singh

Dear sir i have converted my bsnl post paid to prepaid on 16 february 2017 clearing all the dues regarding my post paid number. Sir after that i applied for refund of my security deposit on 16 april 2017 giving complete details of my bank account number. Sir till today amount has not been credited to my account. It has been approximately 6 months and i have visited the bsnl exchange several times and they tell one excuse after other. Kindly address my problem.
Subscriber name : adil ahmad sofi
Subscriber's mobile no : [protected]
Account no of my post paid number :[protected]
Circle : jammu & kashmir

Hi,

i lost my mobile handset along with my sim card at manikonda, hyderabad. My bsnl mobile no. Was [protected].
i want to block the number so that no one can misuse it.

please block/deactivate my number asap. Kindly revert me back with the acknowledge.

please let me know if any further information is needed. I am providing here my alternate number: [protected].

Thanks

Vinod kumar srivastava

Hi i'm a resident of midnapore, west bengal pin-721101, im my locality near manikpur road and barabazar we all consumers have same problem of not getting the desired signal we need. The calls are poor in qwality and sometime lags & the internet connectivity is also poor hardly one or two bands are available out of four, speed is hardly 150-300kbps.

I have ordered ime - 9 but they sent some other medicine. Called them several times but they are not bothered. Now they say ime-9 is out of stock. They are not replacing the medicine. We are fed up of calling them again n again. There is no supervisor anytime. They said they will call back but they never do that. We only want our correct order to be delivered

Sir, i received a message "enjoy 200 local & std minutes for 28 days at rs.44/- recharge with rc44 or dail *121*44# to activate" so, today morning i recharged rc44 now customer care says its only rate cutter. Please give credit of 200 minutes otherwise your fault information will be disclosed complaint in consumer court for recoveries. I hope you understand.