Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sheth publishing house
Educational publishers.
G-12, suyog industrial estate, opp. Vitrum glass factory
L. B. S. Margvikhroli (West) mumbai 400 083
Telephone[protected] / 08, 61463737. Tele fax[protected]
Email: [protected]@gmail.com

Dear sir/ma'am,

We are sheth publishing house having the bsnl landline connection in my bhiwandi godown having the landline phone number as [protected]. And ac. No.[protected].
But, in the telephone bill, my name is printing as seth publishing house

So, i want the changes in my name from seth publishing house to sheth publishing house.

Kindly do the needful.

Thanking you

Yours truly,

For sheth publishing house

Bhushan pawar
Account department

Always im suffering network issue and im not geting 3g net work in city bangalore only. This problem is from 2 yrs i have been calling to customer care
But no one are giveing me the solution but this problem. And net is full slow
That will be buffering only. If aircel cant provide the servive. Tel me will port my
No another network. I think is message will slove my problem. Thank u

Dear sir,
My name is m d ramegowda, my bsnl landline number is[protected], mallenahalli kabbala (Post) hosadurga (Tq), chitradurga (Dist)
Pin:577597
From past 3 months my landline is not working. I have lodged the complaint in bsnl costumer care as well as in bsnl exchange office but, no one has visited.
If i ask in exchange office, he didnt respond properly, he said"we dont want ur landline service"

Bsnl lansphone[protected]

Sir,
Our landphone has not working. I have taken the phone to bsnl muvattupuzha office. First they you cone on another day.

Again on last month i have visited bsnl office. They told no phone is available to replace it and no technician is available to repair it.

Better you repair it outside with your own money ir purchase new with your money.

Last 2months our phone is not working and simply we are paying the rent without usuage.

George

Sir, I was recharing my prepaid sim with rs 10 but recharge not done and deducted rs30 from my boi a/c this is not fare. I received message that rs 10 has been debited from ur a/c but still recharge not happened. Pls refund my money.answer me complete detail?In previous other unnecessary deduction is happened specifically when I recharing prepaid sim.pls sort out my problem.

I have bsnl broadband connection. Last week it was not working and i complaint to customer care. Then next day i got text msg on mobile that your complaint is solved. Then i again booked a same complaint and next day i recieved a call from customer care and he ask me to visit on bsnl office with your modem. I refused to go there and tell him to come at home and resolved the issue at my home. Then after one hour i again got a text msg aginst a complaint that has been solved. Then i again complaint and same next day i got a msg that your complaint has been solved.. And no one visit home to solved and my broadband is not working. Then i call a friend which have knowledge of it and my friend solved the problem.. I simple asked that is this right that customer is go to bsnl office with moderm to solved there problem or customer care employee visit to the customer home and solved it

I live in borpatra tea garden. P. O:borhat, dist:caraidau, pin:785693, assam. Phone number:[protected] &[protected]. I have been using this no from last 12 years. Now network is worst. No response have been found from official person. Is it digital india? If condition can't be improved then officially declare. We will surrender our number. Due to poor network i lost 7000/- at the time of online transaction.

Respected sir,
I sent the following mail to gm of bsnl chennai telephones on 4.8.2017 for the telephone line surrendered on 9.6.2017 for my res. Tel no.[protected].
Regret to inform you that till date i have not received the refund of security deposit given to them. Please help and do the needful.
Thanks
Ganesa muralidhar
Chennai 100.
Ph[protected]

— forwarded message —
From:...

I lost my mobile handset alongwith my sim card vishakhapattam. My mobile no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials mr. Ram say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile nos. Are [protected]/[protected]

Sir,
Kindly send the details of call history list of all incoming & outgoing calls of my bsnl prepaid sim no:[protected] from 01.08.2017 to till date, i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
Thanks

My email id: [protected]@gmail.com

For mobile number [protected] i have opted for caller tune. I have selected a tamil song from tamil category and the charges was deducted. But the song setted by them was hindi. I thought there must be some technical issues. So i called customer care. The call was attended by sumithra and she told there must be some charges for changing the song and am ready to pay it. While am asking what's problem why the song was setted wrongly but she replied harshly am only selected the wrong song and point out me for the problem. I have asked her how can i select a hindi song from the tamil menu she continually told me they are correct and am only selected wrong. So i have booked an complaint. Now am not ready to continue with this irresponsible operator. So now i want my deducted charges back.

Then complaint number 7i02tn304896

Dear sir,
Please reactivate my old and first connection of bsnl excel no.[protected]
It was deactivated due to nonusase.
Now this no. Is deactivated but i want to use this no. Again
I request you to reactivate this mobile number.

Please reactivate or inform process for the same.
I hope that my complaint will resolved by you.
I shall be obliged forever.

I got a phone from bsnl they ask me any complaint of bsnl broad band services i said about the low speed of broad band they said send sms bvas at 56677. I send the sms and i got the reply that my no. Is incorrect i. E. Not registered. After some time i got 3 to 4 massages from bsnl hungama services that i have activated the service and it;s bill will come along with broad band bill. This way bsnl hungama activated their hungama service from me and they cheated me. I want to deactivate the service on immediate effect.

The old sim is not working so activate my number fast i was waiting at your office today and many days for the activation of sim but the all days go so busy with interact with the well officer so i was request to activate my own no [protected] because my work load of every work is depend on this activation of sim and i[censored] read this so reply fast i wait for answer...

I have a smart phone of very good quality (Moto g5 plus) and strengthen of receiving / showing the signals by mobile are excellent inside the house but not able to speak or receive a call how and why? Secondly, sometimes strengthen of signals become zero for 4-5 minutes and disturbing disturbing even outside the house how and why? Is there any solution for this problem?

I am parth h ravani from karanataka. I got a call on my landline[protected] from a bsnl ofiice, bangalore they asked me to send sms "bvas" to 56677 for getting the new tollfree number for future queries of my landline and broadband services. As instructed i sent the message and they asked for my mail i gave it but after few minutes i got the mail stating that i successfully subscribed for bsnl hungama entertainment services @ rs.170/- pm, gaming cafe @ rs.70/- pm and blockbuster @ rs.170/- pm. I was like when did i subscribed for these services for the whopping amount of rs. 410, i m not satisfied for these kind of services. I think this the new technique of robbery.

Sir
My bsnl broad band connection phone number[protected]
Customer id [protected]
Account no [protected]
I am not any requests of hungama subscription but auto activate hungama subscription. Local telephone office not response any problems.

Please deactivate all hungama subscription and solve the extra bill payment.

Ravi shankar kumar
Mob. No [protected]

I have been trying to call my contacts of reliance jio from bsnl landline for the past 2 months but i always get a message that this is not the right number. First i thought that it is an exchange problem but later realized that for all the jio numbers i am either getting an engaged tone or the above message. I don't know that am i the only person who has this problem or there are others too.

Hi sir,

I was a bsnl cell one customer and my number was [protected]. It was a post paid connection in kerala circle. Later i ported from bsnl to another provider. Now in the portal, the due is showing as -₹639. So that means ₹639 as credit. Kindly do the needful to get it credited to my account as soon as possible.

Regards,
Aneesh
[protected]

I am trying to login to self care web portal. I am a registered user of cswc. I did not used it for a while. At the time of initial registration, my cellular number used for the same (Registration), is different of what i am using right now.
When i opened the site https://selfcare.bsnl.co.in/tungsten/UI/facelets/login.xhtml. it is prompting to enter my user id which is my new e-mail id, then asking to enter captcha of letters (Capitals). Then click login, next screen opens to enter password along with the already existing user id displayed. Then click next tab in the bottom right of the screen, which opens another screen, which states account details which displays blank details, as i have not yet entered my account details, where at the left bottom of the screen has a tab named add account details, then press next tab at the bottom, then the account details screen opens to enter the details of the account land line, where we can choose wireless (Land line) or mobile, then normal/eps customer, which i have chosen wireless and normal for respective fields. Then enter other fields like customer id, account number and the service id (Land line with std code) then click next tab which opens another screen for account details to confirm mobile number initially registered with the self care portal, which displays a portion of the number for example 11xxxxxx11, then when you fill the available mobile number in the confirm mobile field, it will send an otp to the initially registered mobile number. Then the account is updated with the latest details. Here i am stuck with the confirm mobile number, which was deactivated for not using it for a long time issued by airtel, my initial registered number, so i called our customer care service of both landline and broadband services, and brought to their kind notice that my initial registered mobile number (Sim) is no more working or with me due to the deactivation for not using it for a long time, also initially there is no gsm or gprs service entailed to that old mobile number, that is the same time when broadband is not in use or installed, only dialup modem days.
So i requested them to update, reset or activate my new mobile number, so that i can add account details and use it as usual. Even in my customer profile has options to update or edit my e-mail address and mobile number, still, when i go to that very last screen to confirm my mobile number, it is not showing the newly registered or activated or reset number to enter into confirm mobile number field, so that i can enter the otp sent to my new mobile number and update or register my account details and use it here-forth.