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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025

Complaints 15970

Resolved

6089

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9881

So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 212

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Address: Rajkot, Gujarat, 360003

I have ported my bsnl prepaid number 94266# to idea twice for port but both times bsnl rejected my port request. I went to local bsnl office and register a complaint and they said its resolved now you can port successfully but nothing happened same port request rejected by bsnl. Idea said we cant do anything unless your service provider release you from their network. So i register complaint here to get resolved porting isuue.

Sep 28, 2017

Complaint marked as Resolved

Issue Resolved

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M

Mr. Ashok

from Lucknow, Uttar Pradesh

Sep 7, 2017

Sir please my cell no. is-[protected] and I am not getting itemized bill detail so please send me itemized bill detail from 1 july 2017 to till date on my email id- [protected]@rediffmail.com or my cell no.-[protected]. Thanking You.

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Address: Kolhapur, Maharashtra, 416006

My landline connection is not working however not able to work on internet. I have register this complaint on 4th sept 2017 having id [protected] still no one come to resolve it. Its a ridiculous to say bad service provided by bsnl. Your sla is 24 - 48 hrs after register a service request and its now 4 days gone and no body came to resolve this request.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Sep 02, 2017

AfzalZameer's response thank

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P

pradeepkumarputhalath

from Delhi, Delhi

Sep 7, 2017

My broadband telephone No.[protected] with broad band connection near madappally govt college is running very low speed for the last 4 months. made complaints several time but no result. thinking of to surrender the connection .
**location kannookkara-madappally college road
**pradeep kumar P**

A

AfzalZameer

from Ghatampur, Uttar Pradesh

Sep 7, 2017

My BSNL Mobile No. ([protected])-Sim No.[protected][protected] Sim No Not Looking gud ? When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.

Thanks

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Address: Mumbai City, Maharashtra, 400083

Sheth publishing house
Educational publishers.
G-12, suyog industrial estate, opp. Vitrum glass factory
L. B. S. Margvikhroli (West) mumbai 400 083
Telephone[protected] / 08, 61463737. Tele fax[protected]
Email: [protected]@gmail.com

Dear sir/ma'am,

We are sheth publishing house having the bsnl landline connection in my bhiwandi godown having the landline phone number as [protected]. And ac. No.[protected].
But, in the telephone bill, my name is printing as seth publishing house

So, i want the changes in my name from seth publishing house to sheth publishing house.

Kindly do the needful.

Thanking you

Yours truly,

For sheth publishing house

Bhushan pawar
Account department

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Address: 560079

Always im suffering network issue and im not geting 3g net work in city bangalore only. This problem is from 2 yrs i have been calling to customer care
But no one are giveing me the solution but this problem. And net is full slow
That will be buffering only. If aircel cant provide the servive. Tel me will port my
No another network. I think is message will slove my problem. Thank u

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Dear sir,
My name is m d ramegowda, my bsnl landline number is[protected], mallenahalli kabbala (Post) hosadurga (Tq), chitradurga (Dist)
Pin:577597
From past 3 months my landline is not working. I have lodged the complaint in bsnl costumer care as well as in bsnl exchange office but, no one has visited.
If i ask in exchange office, he didnt respond properly, he said"we dont want ur landline service"

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N

Ncs Sharma

from Siddipet, Telangana

Sep 6, 2017

Bharat Sanchar Nigam [BSNL] — removal of service phone no 234830

Please rovoval phone service no 234830 in respect of ar nagajogula without useing phone charged the bill unnecessary creating nucence by the bsnl kurnool

P

Pkey Jain

from Muzaffarpur, Bihar

Sep 7, 2017

[protected]
online recharge done but not done in bsnl portal
amount 515/-

A

AUTVScentre for Quality Management

from Tezpur, Assam

Sep 7, 2017

Land line available at AU TVS Centre for Quality Management, Anna University, Chennai 25, Phone No.[protected] Customber ID [protected] is not working past one week. Please rectify.

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Address: Ernakulam, Kerala, 686670

Bsnl lansphone[protected]

Sir,
Our landphone has not working. I have taken the phone to bsnl muvattupuzha office. First they you cone on another day.

Again on last month i have visited bsnl office. They told no phone is available to replace it and no technician is available to repair it.

Better you repair it outside with your own money ir purchase new with your money.

Last 2months our phone is not working and simply we are paying the rent without usuage.

George

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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A

arindamkrsingh

from Bhagalpur, Bihar

Sep 6, 2017

Dear Sir, due to some problem I cannot able pay my post paid bill of BSNL SIM since last 1 year tentative. Please activate my old BSNL SIM of my number [protected], [protected] & [protected]. I shall be obliged.. please do contact me at [protected].

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Sir, I was recharing my prepaid sim with rs 10 but recharge not done and deducted rs30 from my boi a/c this is not fare. I received message that rs 10 has been debited from ur a/c but still recharge not happened. Pls refund my money.answer me complete detail?In previous other unnecessary deduction is happened specifically when I recharing prepaid sim.pls sort out my problem.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Sep 07, 2017

Updated by Pravin Arya Still not solved my problems. why taking long period ?

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Address: 181121

I have bsnl broadband connection. Last week it was not working and i complaint to customer care. Then next day i got text msg on mobile that your complaint is solved. Then i again booked a same complaint and next day i recieved a call from customer care and he ask me to visit on bsnl office with your modem. I refused to go there and tell him to come at home and resolved the issue at my home. Then after one hour i again got a text msg aginst a complaint that has been solved. Then i again complaint and same next day i got a msg that your complaint has been solved.. And no one visit home to solved and my broadband is not working. Then i call a friend which have knowledge of it and my friend solved the problem.. I simple asked that is this right that customer is go to bsnl office with moderm to solved there problem or customer care employee visit to the customer home and solved it

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Address: Dibrugarh, Assam, 785693

Website: [email protected]

I live in borpatra tea garden. P. O:borhat, dist:caraidau, pin:785693, assam. Phone number:[protected] &[protected]. I have been using this no from last 12 years. Now network is worst. No response have been found from official person. Is it digital india? If condition can't be improved then officially declare. We will surrender our number. Due to poor network i lost 7000/- at the time of online transaction.

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Address: 600100

Respected sir,
I sent the following mail to gm of bsnl chennai telephones on 4.8.2017 for the telephone line surrendered on 9.6.2017 for my res. Tel no.[protected].
Regret to inform you that till date i have not received the refund of security deposit given to them. Please help and do the needful.
Thanks
Ganesa muralidhar
Chennai 100.
Ph[protected]

— forwarded message —
From:...

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Website: 9415024365

I lost my mobile handset alongwith my sim card vishakhapattam. My mobile no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials mr. Ram say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile nos. Are [protected]/[protected]

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F

francissoi

from Delhi, Delhi

Sep 4, 2017

I have taken a broadband plan to use mainly on Saturday and Sunday as these days are my off days. but the Broadband connectivity are very poor.

I have been making numerous complaints one after the other since last 5 months in BSNL Digboi office. Yet they have fail to solve the problem.

S

slcj

from Bhopal, Madhya Pradesh

Sep 4, 2017

Line is dead from 4/5 days

R

roxy_@123

from Delhi, Delhi

Sep 4, 2017

SIM no [protected] has been blocked. Pl do needful at the earliest

P

pruthaa

from Bengaluru, Karnataka

Sep 5, 2017

I am Vipul Lukhi, (pruthaa jewels) Want to cancel my landline no.[protected], 2427772 .
because i have no use of this number much . so i request you to pls needful us

pruthaa jewels
4th floor ridham plaza
kanskiwad naka
haripura
surat

Thanking You,
Vipul Lukhi
partner pruthaa jewels

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Address: Thiruvananthapuram, Kerala, 695503

Sir,
Kindly send the details of call history list of all incoming & outgoing calls of my bsnl prepaid sim no:[protected] from 01.08.2017 to till date, i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
Thanks

My email id: [protected]@gmail.com

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Aug 29, 2017

crescentroadways's response incoming call is not working
TelNo[protected]

Aug 30, 2017

Shan Ikka Mohd's response home network

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N

Naresh B Shah

from Mumbai, Maharashtra

Sep 4, 2017

I have given for porting 2 numbers [protected], [protected] on 28th July. The representative told me to do one more time to do. I had done on 4-08-17 but still not done mnp. And then told me to do rechg of rs 36 I have done that also. Now I had done msge on 10-08-17 for porting. Still unable to go in reliance. Throw into dustbin or what to do ?

get my history - Comment #2839415 - Image #0

C

crescentroadways

from Hyderabad, Telangana

Sep 4, 2017

Crescent Roadways Pvt LTd.
TelNo[protected]

A

Adïtyâ Àdî

from Siddipet, Telangana

Sep 5, 2017

I paid my bsnl landline bill through paytm and paytm has received my money but bsnl is showing payment is due plse see this

S

Shan Ikka Mohd

from Haridwar, Uttarakhand

Sep 5, 2017

My home network murad international school dehra hapur245301

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For mobile number [protected] i have opted for caller tune. I have selected a tamil song from tamil category and the charges was deducted. But the song setted by them was hindi. I thought there must be some technical issues. So i called customer care. The call was attended by sumithra and she told there must be some charges for changing the song and am ready to pay it. While am asking what's problem why the song was setted wrongly but she replied harshly am only selected the wrong song and point out me for the problem. I have asked her how can i select a hindi song from the tamil menu she continually told me they are correct and am only selected wrong. So i have booked an complaint. Now am not ready to continue with this irresponsible operator. So now i want my deducted charges back.

Then complaint number 7i02tn304896

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L

Lakshmin979

from Alampur, Telangana

Sep 4, 2017

Dear sir/madam
Mr bsnl number [protected] has been deactivated so please activate the number as i am using this number as offical purpose . So please take an immediate action as i am facing problem

S

syedamjad0786

from Bhongir, Telangana

Sep 5, 2017

Dear sir i am using bsnl sim in telangana circle no [protected] and intiated port out from bsnl on[protected] till now my number not released, i raised a complaint, no -7h29ap300908 on 27th of this month but till now not released, later i contact bsnl customer care they r giving reply that they dont have details, plz solve my issue asap

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Dear sir,
Please reactivate my old and first connection of bsnl excel no.[protected]
It was deactivated due to nonusase.
Now this no. Is deactivated but i want to use this no. Again
I request you to reactivate this mobile number.

Please reactivate or inform process for the same.
I hope that my complaint will resolved by you.
I shall be obliged forever.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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L

lohitplh

from Vijayawada, Andhra Pradesh

Sep 4, 2017

Today morning
i done the recharge for my bsnl DATA plan of 98/-
but the amount was deduced from my bank account but recharge was not done
but the page of success notification at the end of transaction details also shown
so expecting to refund my amount as early as possible before feeling inconvenience

M

marisetti lakshmi

from Delhi, Delhi

Sep 5, 2017

My name is Marisetti Nagalakshmi . I have a telephone connection with telephone no.[protected].i request to shift my telephone from flat no.F1 to flat no.T2 with same apartment Sirimahal-2, nethaji nagar, bommur, Rajahmundry, pin no.533103, Ph.no.[protected].

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Address: Amravati, Maharashtra, 444605

I got a phone from bsnl they ask me any complaint of bsnl broad band services i said about the low speed of broad band they said send sms bvas at 56677. I send the sms and i got the reply that my no. Is incorrect i. E. Not registered. After some time i got 3 to 4 massages from bsnl hungama services that i have activated the service and it;s bill will come along with broad band bill. This way bsnl hungama activated their hungama service from me and they cheated me. I want to deactivate the service on immediate effect.

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Address: Kapurthala, Punjab, 144602

Website: www.Star.com

The old sim is not working so activate my number fast i was waiting at your office today and many days for the activation of sim but the all days go so busy with interact with the well officer so i was request to activate my own no [protected] because my work load of every work is depend on this activation of sim and i[censored] read this so reply fast i wait for answer...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

I have a smart phone of very good quality (Moto g5 plus) and strengthen of receiving / showing the signals by mobile are excellent inside the house but not able to speak or receive a call how and why? Secondly, sometimes strengthen of signals become zero for 4-5 minutes and disturbing disturbing even outside the house how and why? Is there any solution for this problem?

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Address: Tumkur, Karnataka, 572216

I am parth h ravani from karanataka. I got a call on my landline[protected] from a bsnl ofiice, bangalore they asked me to send sms "bvas" to 56677 for getting the new tollfree number for future queries of my landline and broadband services. As instructed i sent the message and they asked for my mail i gave it but after few minutes i got the mail stating that i successfully subscribed for bsnl hungama entertainment services @ rs.170/- pm, gaming cafe @ rs.70/- pm and blockbuster @ rs.170/- pm. I was like when did i subscribed for these services for the whopping amount of rs. 410, i m not satisfied for these kind of services. I think this the new technique of robbery.

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Address: 835207

Sir
My bsnl broad band connection phone number[protected]
Customer id [protected]
Account no [protected]
I am not any requests of hungama subscription but auto activate hungama subscription. Local telephone office not response any problems.

Please deactivate all hungama subscription and solve the extra bill payment.

Ravi shankar kumar
Mob. No [protected]

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Address: Raigad, Maharashtra, 410203

I have been trying to call my contacts of reliance jio from bsnl landline for the past 2 months but i always get a message that this is not the right number. First i thought that it is an exchange problem but later realized that for all the jio numbers i am either getting an engaged tone or the above message. I don't know that am i the only person who has this problem or there are others too.

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H

harshad herma

from Ahmedabad, Gujarat

Aug 31, 2017

Our ACP H Division office'S landline or broadband connection[protected] has not working from last 3 month so we have many times complaint SDPO bapunagar shree K.A.Patel to his M.NO.- [protected] but he is not interested in our matter so our problem are not solved yet so we are don't working in Gujarat Government project E-Gujcop. pls solv our prb

J

Jo Sundaram

from Chennai, Tamil Nadu

Sep 1, 2017

Sir, I am recharge in online on bsnl mobile app in STV 444 offer, then bank account amount 444 is reduced, but my mobile number not recharge. recharge is one week ago. my amount is refund.

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