Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have ordered ime - 9 but they sent some other medicine. Called them several times but they are not bothered. Now they say ime-9 is out of stock. They are not replacing the medicine. We are fed up of calling them again n again. There is no supervisor anytime. They said they will call back but they never do that. We only want our correct order to be delivered

Sir, i received a message "enjoy 200 local & std minutes for 28 days at rs.44/- recharge with rc44 or dail *121*44# to activate" so, today morning i recharged rc44 now customer care says its only rate cutter. Please give credit of 200 minutes otherwise your fault information will be disclosed complaint in consumer court for recoveries. I hope you understand.

Sir, i am mr. Jayawant parappa pattan, your customer for more than a decade. I have registered my connection at bengaluru.
The details are as below.
My acc no.[protected]
Bill no.[protected]
Bill amount rs.531/-
Due date: 22/09/2017
I am very much distrubed to see the bill amount as my usage is very minimum and i have not used your mobile data (Internet).
I am retired person. I cannot afford to pay such bills.
Please clarify and help me so that i can still continue with your services

Are you the fraud forum.
From the time i complaint about my phoneon your site i am getting fake calls by the name of lenovo headoffice. I have called at the lenovo headoffice they are telling that they have not received any complaint from your side. Are you the fraud site and not providing the privacy to the complaints posted by the person. What should be done of these calls coming to me. I don't know how you will solve this problem but i want that this problem should be solved by you as fast as you can or i have to complaint it to the police.
Rekha

Requested to shift land line telephone with broad band[protected] from r. T nagar, bangalore 560032
To j. P. Nagar, ist phase, bnagalore.
Ack. Ref. [protected] dated 10th august 2017
Dis connection has been done at r. T. Nagar, bangalore
But no action has been taken to install at j. P. Nagar,
Finding lot of inconvenience. I am retired as technical officer
Departmnet of materials engineering, indian institute of science
Bangalore. We are not able to use broad band and we are deprived of
Communication. I am customer of bsnl from year 1995..

My name is karthik during recharge of 429 from mybsnl app after the payment file not found error came.. Amount was deducted from my bank so kindly please check the issue and i am unable to get whether it is bsnl fault or sbi fault so please kindly look at my issue and the details of the transaction are furnished below

My mobile number is [protected]
Mobile number:[protected]

Acc no:[protected]

Reference number - sbipg jt[protected]

Dear sir, my bsnl number is [protected], i recharged the amount ₹429 (Unlimited call offer) after confirming the one of the bsnl customer care. The customer care executive tells us to this offer applicable in roaming also but now after recharge i did not call to anyone...

Strictly speaking if i did not get refund my money i registered the complaint in consumer court... I have voice record of your customer executive...

I have surrendered my landline phone[protected] along with the instrument and accessories in march, 2017. The landline phone had been disconnected in march, 2017 too. Other formalities also have been completed in march, 2017.

I regret to inform you that i have not yet received refund although the benchmark time limit of 60 days have elapsed.

I visited the accounts section at uttarpara telephone exchange of hooghly district and talked to the official concerned who assured that the refund will be credited to my bank account soon but in vain.

Kindly look into the matter and pay the refund as early as possible.

- santasova kandar
[protected]
Email: [protected]@gmail.com

Respected sir,

I wish to bring to your kind notice that the telephone was got disconnected in december. 2016.
Many times i have personally visited to accounts office jalandhar for the security refund, but every time got one or the other excuse.

Such type o[censored]nreasonable delay is never expected from such a revered organisation, losing faith in the system.

You are kindly requested to look into the case and oblige.

Thanks gobind singh m. No, [protected].

I was using prepaid mobile number since long and decided to change it into postpaid. I had applied for prepaid to postpaid connection with my mobile no [protected] on 05/09/2017 to ms rekha mam bsnl office ghaziabad.
She said the mobile sim will be active after 24 hours and if any problem occur then bsnl will contact you till today it is not activated neither any call from bsnl office regarding this. Activation of sim is very urgent to me and it affect my daily routine as earlier prepaid sim is now not working.
I have no any contact number to contact her. Pl activate the same and inform

Thanks
Ram nath singh
M-[protected]

I have ported my bsnl prepaid number 94266# to idea twice for port but both times bsnl rejected my port request. I went to local bsnl office and register a complaint and they said its resolved now you can port successfully but nothing happened same port request rejected by bsnl. Idea said we cant do anything unless your service provider release you from their network. So i register complaint here to get resolved porting isuue.

My landline connection is not working however not able to work on internet. I have register this complaint on 4th sept 2017 having id [protected] still no one come to resolve it. Its a ridiculous to say bad service provided by bsnl. Your sla is 24 - 48 hrs after register a service request and its now 4 days gone and no body came to resolve this request.

Sheth publishing house
Educational publishers.
G-12, suyog industrial estate, opp. Vitrum glass factory
L. B. S. Margvikhroli (West) mumbai 400 083
Telephone[protected] / 08, 61463737. Tele fax[protected]
Email: [protected]@gmail.com

Dear sir/ma'am,

We are sheth publishing house having the bsnl landline connection in my bhiwandi godown having the landline phone number as [protected]. And ac. No.[protected].
But, in the telephone bill, my name is printing as seth publishing house

So, i want the changes in my name from seth publishing house to sheth publishing house.

Kindly do the needful.

Thanking you

Yours truly,

For sheth publishing house

Bhushan pawar
Account department

Always im suffering network issue and im not geting 3g net work in city bangalore only. This problem is from 2 yrs i have been calling to customer care
But no one are giveing me the solution but this problem. And net is full slow
That will be buffering only. If aircel cant provide the servive. Tel me will port my
No another network. I think is message will slove my problem. Thank u

Dear sir,
My name is m d ramegowda, my bsnl landline number is[protected], mallenahalli kabbala (Post) hosadurga (Tq), chitradurga (Dist)
Pin:577597
From past 3 months my landline is not working. I have lodged the complaint in bsnl costumer care as well as in bsnl exchange office but, no one has visited.
If i ask in exchange office, he didnt respond properly, he said"we dont want ur landline service"

Bsnl lansphone[protected]

Sir,
Our landphone has not working. I have taken the phone to bsnl muvattupuzha office. First they you cone on another day.

Again on last month i have visited bsnl office. They told no phone is available to replace it and no technician is available to repair it.

Better you repair it outside with your own money ir purchase new with your money.

Last 2months our phone is not working and simply we are paying the rent without usuage.

George

Sir, I was recharing my prepaid sim with rs 10 but recharge not done and deducted rs30 from my boi a/c this is not fare. I received message that rs 10 has been debited from ur a/c but still recharge not happened. Pls refund my money.answer me complete detail?In previous other unnecessary deduction is happened specifically when I recharing prepaid sim.pls sort out my problem.

I have bsnl broadband connection. Last week it was not working and i complaint to customer care. Then next day i got text msg on mobile that your complaint is solved. Then i again booked a same complaint and next day i recieved a call from customer care and he ask me to visit on bsnl office with your modem. I refused to go there and tell him to come at home and resolved the issue at my home. Then after one hour i again got a text msg aginst a complaint that has been solved. Then i again complaint and same next day i got a msg that your complaint has been solved.. And no one visit home to solved and my broadband is not working. Then i call a friend which have knowledge of it and my friend solved the problem.. I simple asked that is this right that customer is go to bsnl office with moderm to solved there problem or customer care employee visit to the customer home and solved it

I live in borpatra tea garden. P. O:borhat, dist:caraidau, pin:785693, assam. Phone number:[protected] &[protected]. I have been using this no from last 12 years. Now network is worst. No response have been found from official person. Is it digital india? If condition can't be improved then officially declare. We will surrender our number. Due to poor network i lost 7000/- at the time of online transaction.

Respected sir,
I sent the following mail to gm of bsnl chennai telephones on 4.8.2017 for the telephone line surrendered on 9.6.2017 for my res. Tel no.[protected].
Regret to inform you that till date i have not received the refund of security deposit given to them. Please help and do the needful.
Thanks
Ganesa muralidhar
Chennai 100.
Ph[protected]

— forwarded message —
From: a. G. Murali
Date: fri, aug 4, 2017 at 9:48 pm
Subject: refund of my deposit with you
To: "gm (Nwo-south) chtd"

4.8.2017

Kind attention: general manager

Sir,

Sub: refund of security deposit for tel no. 22772410.

I have surrendered my resi. Telephone no. 22772410 on 9.6.2017 and sent the deposit receipt to a. O. (Tr) smt. Senthamarai. (Tel[protected].

I am very much regret to inform you that till date i have not received the refund of my deposit. I am a heart patient and had by-pass surgery. I need this money urgently for my medical expenses.

I am told by the ao that bsnl is not refunded to any customer who have surrendered the telephone even from 1st of jan. 2017.

I request you to do the needful urgently on receipt of this mail and send the refund of my deposit immediately.

Your prompt action requested.

Ganesa muralidar
12/603, (Plot no.73), 7th street,
Veerabadra nagar
Medavakkam,
Chennai 600100.
Tel[protected]