Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
Complaints 15953
Resolved
6087
Unresolved
9866
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 312

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
chandrakanthg
from Ambala, Haryana
Report
Copy

Receiving Blank Calls

Address:Bidar, Karnataka, 585328

We are getting blank calls to our bsnl landline no.[protected]BSNL Karnataka) monthly 2-3 times. The caller is not talking if any male member of the family picks up the phone and they abuse to female member of the family who picks up the phone. We are not able to recognize the call number as our landline phone does not have caller ID. Please give me details of incoming calls from 01.10.2015 to 05.12.2015...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Varanasi, Uttar Pradesh, 221005
Website:bsnl landline bill

I am using BSNL landline service with landline number[protected]. Without my knowledge and without my request, the deduction of Rs.300/- per month for E-Shiksha Balaji has been initiated and this amount is being charged without showing it into my telephone bill. I request you to please do the needful to deactivate this service from my landline number, stop deduction of Rs.300/- for this service from my telephone bill and arrange to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paul bhavan
from Haridwar, Uttarakhand
Report
Copy

Fraudulence by BSNL, in online recharge

Address:Pauri Garhwal, Uttarakhand, 246172

This morning(ie., 07th December 2015) i recharged my prepaid GSM (No.[protected])with a Topup of Rs.5500, through the BSNL Portal online recharge facility. i did the topup thinking that it will give extra value of Rs 6600, because it was shown in the BSNL website (BSNL Portal) that an extra talk value will be added with the recharge of 5500.but i got only 6000.i contacted the bsnl customer care and they said that scheme is not available now....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
P.K.Desai
from Raipur, Chhattisgarh
Report
Copy

Telephone deposit not getting refunded

Address:452009

I have surrendered my telephone[protected] on 16th December 2014 but till date my telephone deposit Rs 3000 is not being refunded, neither getting satisfactory reply from concerned officer. On enquiry with him he says you come next week . I am having doubt the papers might have lost by them. Kindly suggest the course of action....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avi ghosh dastidar
from Bengaluru, Karnataka
Report
Copy

Overpayment due to failure of internet

Address:700070

As per my citi bank credit card statement my account debited on 24/10/15 as per ref:[protected] for Rs1228/, and on25/10/15 as per ref:[protected] for Rs1228/ again on27/10/15 as per ref [protected] for Rs1228/ . but from bsnl statement I came to know on 25/10/15 they accept Rs1228 for bill payment .their ref:[protected]. please refund excess payment you received to my credit card . thanking you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Kshitij Kumar
from Kanpur, Uttar Pradesh
Report
Copy

EVDO Datacard not connecting most of the time since purchase

Address:208020

I bought EVDO Datacard - [protected] on 21st Nov, 2015. Since then I'm facing connection issues with it. Network here is really good but Datacard is not connecting. I contacted Customer Care 20-30 times about this issue for 15-16 days regularly but still it's not fixed. I have paid Rs. 838 for my plan and I am not able to use it properly. I have an online business which is suffering a lot due to this. Please fix this issue ASAP or refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Giriprasath02
from Arcot, Tamil Nadu
Report
Copy

Unable to send messages

Address:600100
Website:tamilnadu.bsnl.co.in

I have two bsnl sim cards. I've been unable to send SMS from both of my bsnl sim card for the past one year ... complained many times to customer care but no solution . Kindly help resolve my issue Mobile No:[protected] and [protected] Circle: Tamilnadu telecom circle PLAN: Second...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bongani
from Bengaluru, Karnataka
Report
Copy

Bsnl sim card lost - 990 8484 996

Dear Sir, My mobile phone with the bsnl sim card has been stolen today from BANGALORE. My cell no is [protected]. Kindly deactivate this number urgently to prevent misuse of the same. Plz send PUK no. on my e-mail Bongani.[protected]@bankofindia.co.in as early as possible send me PUK no. Thanks and regards.. RAMARAO BONGANI, CHIEF MANAGER, BANK OF INDIA [protected] [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
greekgodzeus25
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost sim want to block it

Address:577101
Website:www.bsnl.in/customer-care.html

I Lost My Sim With My Phone A Few Days Back And Want To Block It My Phone No Is [protected] Verification Is In The Name Of Babitha Fernandes And My New Phone No Is [protected] Please Block My Sim As Soon As Possible As I Don't Want To Get In Trouble By Others Misusing It....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sangita_yadav
from Bhopal, Madhya Pradesh
Report
Copy

Stolen cell phone - bsnl sim card

Address:Bhopal, Madhya Pradesh, 46002

My mobile phone with the bsnl sim card has been stolen today from new delhi My cell no is [protected]. Kindly deactivate this number urgently to prevent misuse of the same Plz send PUK no. on my e-mail [protected]@rediffmail.com as early as possible send me PUK no....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
संध्या जैन
from Indore, Madhya Pradesh
Report
Copy

Subscription of bsnl hungama packs

Address:Ratlam, Madhya Pradesh, 457001
Website:bsnl.hungama.com

Today on 4th Dec 2015 I have told about HUNGAMA PACK connection in bsnl by a phone call on my landline no. [protected]. they people told to being member for the charge of rs.10 and they provide me password on my email by which i can subscribe hungama packs. I have never subscribed for the games, entertainment, Block buster and any other services but they shown me subscribed . I never expected this from an government organization. Without...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ambaljos
from Angamali, Kerala
Report
Copy

Dead telephone but billing

Address:Ernakulam, Kerala, 682024

My telephone no.[protected] is not working since last 2 weeks. Online complaint booked. No use.
Still no response. Called kalamassery exchange several times. Nobody lifting the phone there.

My broad band modem configured and complaint again . Then they told it is by cable fault. Who will correct the fault? Can a customer correct the cable fault?
Send mail to ekm accounts officer. But np response.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumit8902
from Dehra Dun, Uttarakhand
Report
Copy

Data flow problem and wrong bill received

Address:246155
Website:bsnl.in

I started my bsnl broadband connection one month ago nd i hve Data flow problem in my bsnl connction with no [protected] since i started this plan in Pauri Garwhal, Uttrakhand . I've already registered my complaint in bsnl customer care Nd bsnl office too nd i hven't got any services from them to fix my issue ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AbhinavSri2004
from Bangalore, Karnataka
Report
Copy

Broadband connection provision delay

Address:560030
Website:bsnl.co.in

I had submitted my application for provision of BB and a telephone connection at my residence on October 18, 2015.
The cheque(# 818285 HDFC Bank) that I gave as the advance fee for the connection got realized on 29th October, 2015.
However, the connection has yet not been provided to me.

Whenever I make a call to the local person named Rudra (Ph no. [protected]) he says that it will be done next week. When I ask...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:560036
Website:bsnl

I ported my number to BSNL on October 28, 2015. Then after my sad days started. Frequent call drops, network unavailable even if i'm in bangalore itself. BSNL also doesn't provide service of "Call forwarding" to other network mobile numbers. I contacted BSNL custumer care, the real hell . I bet try calling customer care and make them understand your problem !! I contacted customer care several times, nothing worked. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudeepkataria25
from Vidisha, Madhya Pradesh
Report
Copy

Quality of services/non- attending of customer request

Address:Indore, Madhya Pradesh, 452005

I am Smt. Manjula Kataria (Landline No.[protected], has taken a broadband connection on 18.11.2015 & my trouble/ problems has started from the same day.as i was unable to get any services even after making n no. of service request of Engineer visit. butnothing concrete action taken by bsnl.my complaint ids are as under [protected](20.11.2015) [protected](27.11.2015) [protected](28.11.2015) i have even tried to contact local authorities...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumudhab
from Bengaluru, Karnataka
Report
Copy

Delay in obtaining Land line connection 08025355704

Address:Bangalore, Karnataka, 560071
Website:bsnl.in

I have submitted application for a landline on Nov 14th in BSNL Ulsoor office, bANGALORE and they are yet to provide me a connection, The allotted land line no is [protected]. It is now more than two weeks. Airtel promised a phone within few days but I still opted for BSNL to support the Govt Kindly do something as BSNL mobile network inside my house is also very poor...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ankur_verma1990
from Gurgaon, Haryana
Report
Copy

Extra charges on my landline bill.

Address:Ghaziabad, Uttar Pradesh, 201204
Website:www.bsnl.co.in

Dear sir,
My name is Ankur Verma and my BSNL Landline Number is[protected]UP West).
Sir, I bought a new connection in the month of August 2015 with internet broadband service. After installation i got the first bill for my landline bill.
And i paid for the bill for August and September. But sir, in the month of October they charged me with huge amount of local calls. And i am asking for the dialled local call details...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh Budhwar
from Noida, Uttar Pradesh
Report
Copy

Disconnection of landline phone No.01262-229353

Address:Rohtak, Haryana, Not known
Website:Not known

I Santosh Kumari Daughter of late Sh.Arjun Singh Dalal have requested to bsnl many times to disconnect the above said connection after the death of my father on 23.12.2014, but the bsnl deptt is regularly sending bills after inclusion of surcharge on surcharge instead of sending me security deposited by my father. I humbly request to please solve my problem and release the security in my name. My mobile phone No. is [protected], [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cherantsm
from Chennai, Tamil Nadu
Report
Copy

Harassing with unnecessary charges - bsnl hungama services

Address:Nashik, Maharashtra, 422101
Website:bsnl.hungama.com

I am having BSNL Broadband Line Connection[protected]. During last month billing I found they charged me with an amount of Rs.92.59 as Charges for Hungama Services which we have not made any request for activation.

I made the payment and request them to refund the same which we have not requested. However, BSNL Hungama Customer Care has abruptly refused and confirmed that they will not refund the amount.

BSNL-Hungama...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about Bharat Sanchar Nigam [BSNL] services