Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My landline no. is [protected]. I am a resident of hiranagar, kathua(J&K). I have been receiving disturbing blank calls . The person uses abusing language and a threatening tone my phone does not have a caller id. I want the identification detail of this number as soon as possible.I want the details of today 10/12/2015, near about after 2 pm. Please help me out this problem has been giving me depression n trauma..

I didn't touched the mobile. But came message as this and gone 8 RS. Customer care refused my words.. SMS... Thanks for Subscribing to WALLPAPERS8(59797) service. You have been charged Rs.8.0 for 8 days. To Unsub send SMS STOP or call 155223(tollfree).

I didn't touched the mobile. But came message as this and gone 8 RS. Customer care refused my words.. SMS... Thanks for Subscribing to WALLPAPERS8(59797) service. You have been charged Rs.8.0 for 8 days. To Unsub send SMS STOP or call 155223(tollfree).

I was having very slow broadband connection for two days. I thought it will get rectified by itself. I am having a plan of 4MBPS but was getting only 100 kbps. When I called customer care they will keep me waiting for hours and then disconnect the call on some pretext or the other. Finally when I was able to raise a complaint they disconnected broadband permanently. They are not answerable to anyone. And I don't have any alternate choice and had to bear the brunt. They just close complaints without even getting any feedback from me. I feel this is the worst service any one can provide.

Respected sir, Here I would like to throw light to a serious matter about your products. We had undergone in a contract with BSNL SURAT (Mr.Yagnesh Lad, Mr.Kothari & Mr.Bipin sheth) for broadband and internet connection of our whole project (Sangini Solitaire & Swaar Sangini) Basically we are leading real-estate firm of surat. We provide premium facilities to our customers with apartments that include internet connection and broadband. We had agreement on the 3rd week of January and made payment on the time for our both projects (Sangini solitaire & Swaar Sangini). We were been promised to get connections within 4 weeks of agreement. we get the connection after the 20th week of aggrement . after the im proper connection we are suffring lots of problem . After the conncetion the connection is not working very well. whenever we ade a call for serice or complain we get very im proper and unsatisfying answer from them even our client also get the very unsatisfying answer also. The kind of response is affecting our prestige seriously. We had promised our customer that they will get best servise from BSNL but i thing we were wrong. We have been receiving very unsatisfying and non-responsible answers from above mentioned persons. Kindly do the needful action . The authorities we have been dealing with is following 1. Mr. Kothari (Mo.[protected]) 2. Mr. Bipin seth (Mo.[protected]) 3. Mr. Lad (Mo.[protected]) 4. Mr. Samsun mosais (Mo.[protected]) Regards Sagar Patil Executive Purchase [protected]

Recharge failure I have been recharged my mobile no. [protected] for Rs. 200/- on 07.12.2015 through BSNL mobile recharge by SBT internet banking. As per bank reference no. IG0BCMXJJ9 for Rs.200 on 07.12.2015 at 10.29 AM. Bank has already transfered the amount to BSNL, but I could not get my mobile. Hence I request you to kindly verify the same and credit the amount to my SBT account immediately.

We are getting blank calls to our bsnl landline no.[protected]BSNL Karnataka) monthly 2-3 times. The caller is not talking if any male member of the family picks up the phone and they abuse to female member of the family who picks up the phone. We are not able to recognize the call number as our landline phone does not have caller ID. Please give me details of incoming calls from 01.10.2015 to 05.12.2015

I am using BSNL landline service with landline number[protected]. Without my knowledge and without my request, the deduction of Rs.300/- per month for E-Shiksha Balaji has been initiated and this amount is being charged without showing it into my telephone bill. I request you to please do the needful to deactivate this service from my landline number, stop deduction of Rs.300/- for this service from my telephone bill and arrange to adjust the already deducted amount in my next telephone bills. My postal address is as below: Prabhakar Singh Old F/4, Jodhpur Colony, BHU Campus, Varanasi-221005 Mo. No. [protected]

This morning(ie., 07th December 2015) i recharged my prepaid GSM (No.[protected])with a Topup of Rs.5500, through the BSNL Portal online recharge facility. i did the topup thinking that it will give extra value of Rs 6600, because it was shown in the BSNL website (BSNL Portal) that an extra talk value will be added with the recharge of 5500.but i got only 6000.i contacted the bsnl customer care and they said that scheme is not available now. if so, then why it is shown in the website?this is cheating the customers, bluffing the people.this is the way bsnl is making big turn over every year.the government service is supposed to give smooth service to the people not to cheat them. atleast stop by now cheating the people.

I have surrendered my telephone[protected] on 16th December 2014 but till date my telephone deposit Rs 3000 is not being refunded, neither getting satisfactory reply from concerned officer. On enquiry with him he says you come next week . I am having doubt the papers might have lost by them. Kindly suggest the course of action.

As per my citi bank credit card statement my account debited on 24/10/15 as per ref:[protected] for Rs1228/, and on25/10/15 as per ref:[protected] for Rs1228/ again on27/10/15 as per ref [protected] for Rs1228/ . but from bsnl statement I came to know on 25/10/15 they accept Rs1228 for bill payment .their ref:[protected]. please refund excess payment you received to my credit card . thanking you

I bought EVDO Datacard - [protected] on 21st Nov, 2015. Since then I'm facing connection issues with it. Network here is really good but Datacard is not connecting. I contacted Customer Care 20-30 times about this issue for 15-16 days regularly but still it's not fixed. I have paid Rs. 838 for my plan and I am not able to use it properly. I have an online business which is suffering a lot due to this. Please fix this issue ASAP or refund my money. I cannot take this anymore. If proper actions are not taken, I'll go to higher authorities about this issue as I've been extremely patient with it.

I have two bsnl sim cards. I've been unable to send SMS from both of my bsnl sim card for the past one year ... complained many times to customer care but no solution . Kindly help resolve my issue Mobile No:[protected] and [protected] Circle: Tamilnadu telecom circle PLAN: Second

Dear Sir, My mobile phone with the bsnl sim card has been stolen today from BANGALORE. My cell no is [protected]. Kindly deactivate this number urgently to prevent misuse of the same. Plz send PUK no. on my e-mail Bongani.[protected]@bankofindia.co.in as early as possible send me PUK no. Thanks and regards.. RAMARAO BONGANI, CHIEF MANAGER, BANK OF INDIA [protected] [protected]

I Lost My Sim With My Phone A Few Days Back And Want To Block It My Phone No Is [protected] Verification Is In The Name Of Babitha Fernandes And My New Phone No Is [protected] Please Block My Sim As Soon As Possible As I Don't Want To Get In Trouble By Others Misusing It.

My mobile phone with the bsnl sim card has been stolen today from new delhi My cell no is [protected]. Kindly deactivate this number urgently to prevent misuse of the same Plz send PUK no. on my e-mail [protected]@rediffmail.com as early as possible send me PUK no.

Today on 4th Dec 2015 I have told about HUNGAMA PACK connection in bsnl by a phone call on my landline no. [protected]. they people told to being member for the charge of rs.10 and they provide me password on my email by which i can subscribe hungama packs. I have never subscribed for the games, entertainment, Block buster and any other services but they shown me subscribed . I never expected this from an government organization. Without my consent the subsciption has been done. Your people simply spoke to us about the kindly decativate the plan immediately. please deactivate all bsnl hungama packs on my number [protected].please do it immediately.

My telephone no.[protected] is not working since last 2 weeks. Online complaint booked. No use.
Still no response. Called kalamassery exchange several times. Nobody lifting the phone there.

My broad band modem configured and complaint again . Then they told it is by cable fault. Who will correct the fault? Can a customer correct the cable fault?
Send mail to ekm accounts officer. But np response.

Waiting for their mercy.

Good news- telephone bills will be reaching correctly. And waiting for broadband charges bill...

I started my bsnl broadband connection one month ago nd i hve Data flow problem in my bsnl connction with no [protected] since i started this plan in Pauri Garwhal, Uttrakhand . I've already registered my complaint in bsnl customer care Nd bsnl office too nd i hven't got any services from them to fix my issue .

I had submitted my application for provision of BB and a telephone connection at my residence on October 18, 2015.
The cheque(# 818285 HDFC Bank) that I gave as the advance fee for the connection got realized on 29th October, 2015.
However, the connection has yet not been provided to me.

Whenever I make a call to the local person named Rudra (Ph no. [protected]) he says that it will be done next week. When I ask him a date, he asks me to call the AGM. When I call the AGM (Ph No. [protected]), he says that there is some delay and it will be done in another 3-4 days.

I raised this to the Appellate authority on 26th November and I got a response over phone that it will be done by 1st Dec.

When I called up the local person again today, he now says that it will be done by next week Saturday which is 12th Dec, 2015.
Will I keep on getting these “NEXT WEEK” dates forever?

I am seriously very anguished with the response I got from BSNL with my installation request.

The address for the installation for your reference is:
Flat No. 206,
Ansal Krishna Apartments,
Hosur Road, Next to Star Bazaar,
Adugodi,
Bangalore -30

Thanks,
Abhinav Srivastava