Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: May 21, 2026
Complaints 15980
Resolved
6091
Unresolved
9889
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 313

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shamiya
from Angamali, Kerala
Dec 10, 2015
Report
Copy

Address: Ernakulam, Kerala, 682026
Website: Hungama

Sir, I want to deactivate my BSNL HUNGAMA PLAN as soon as possible. I request you to take necessary actions.. My LandLine No: is[protected].
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    Ila Ruchie
    from Jammu, Jammu and Kashmir
    Dec 10, 2015
    Report
    Copy

    Address: Kathua, Jammu and Kashmir, 184142

    My landline no. is [protected]. I am a resident of hiranagar, kathua(J&K). I have been receiving disturbing blank calls . The person uses abusing language and a threatening tone my phone does not have a caller id. I want the identification detail of this number as soon as possible.I want the details of today 10/12/2015, near about after 2 pm. Please help me out this problem has been giving me depression n trauma..
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      JUST iN
      from Salem, Tamil Nadu
      Dec 9, 2015
      Report
      Copy

      Address: Coimbatore, Tamil Nadu, 641018
      Website: tamilnadu.bsnl.co.in

      I didn't touched the mobile. But came message as this and gone 8 RS. Customer care refused my words.. SMS... Thanks for Subscribing to WALLPAPERS8(59797) service. You have been charged Rs.8.0 for 8 days. To Unsub send SMS STOP or call 155223(tollfree).
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        W
        WinWay InfoTech
        from Salem, Tamil Nadu
        Dec 9, 2015
        Report
        Copy

        Address: Coimbatore, Tamil Nadu, 641018
        Website: tamilnadu.bsnl.co.in

        I didn't touched the mobile. But came message as this and gone 8 RS. Customer care refused my words.. SMS... Thanks for Subscribing to WALLPAPERS8(59797) service. You have been charged Rs.8.0 for 8 days. To Unsub send SMS STOP or call 155223(tollfree).
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          amitkray
          from Pune, Maharashtra
          Dec 8, 2015
          Report
          Copy

          Address: Kanchipuram, Tamil Nadu, 603102
          Website: www.bsnl.in

          I was having very slow broadband connection for two days. I thought it will get rectified by itself. I am having a plan of 4MBPS but was getting only 100 kbps. When I called customer care they will keep me waiting for hours and then disconnect the call on some pretext or the other. Finally when I was able to raise a complaint they disconnected broadband permanently. They are not answerable to anyone. And I don't have any alternate choice and had to bear the brunt. They just close complaints without even getting any feedback from me. I feel this is the worst service any one can provide.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Montu Maheta
            from Ahiri, Maharashtra
            Dec 8, 2015
            Report
            Copy

            Address: 395001

            Respected sir, Here I would like to throw light to a serious matter about your products. We had undergone in a contract with BSNL SURAT (Mr.Yagnesh Lad, Mr.Kothari & Mr.Bipin sheth) for broadband and internet connection of our whole project (Sangini Solitaire & Swaar Sangini) Basically we are leading real-estate firm of surat. We provide premium facilities to our customers with apartments that include internet connection and broadband. We had agreement on the 3rd week of January and made payment on the time for our both projects (Sangini solitaire & Swaar Sangini). We were been promised to get connections within 4 weeks of agreement. we get the connection after the 20th week of aggrement . after the im proper connection we are suffring lots of problem . After the conncetion the connection is not working very well. whenever we ade a call for serice or complain we get very im proper and unsatisfying answer from them even our client also get the very unsatisfying answer also. The kind of response is affecting our prestige seriously. We had promised our customer that they will get best servise from BSNL but i thing we were wrong. We have been receiving very unsatisfying and non-responsible answers from above mentioned persons. Kindly do the needful action . The authorities we have been dealing with is following 1. Mr. Kothari (Mo.[protected]) 2. Mr. Bipin seth (Mo.[protected]) 3. Mr. Lad (Mo.[protected]) 4. Mr. Samsun mosais (Mo.[protected]) Regards Sagar Patil Executive Purchase [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Priyankareji
              from Ernakulam, Kerala
              Dec 8, 2015
              Report
              Copy

              Address: Ernakulam, Kerala
              Website: s

              Recharge failure I have been recharged my mobile no. [protected] for Rs. 200/- on 07.12.2015 through BSNL mobile recharge by SBT internet banking. As per bank reference no. IG0BCMXJJ9 for Rs.200 on 07.12.2015 at 10.29 AM. Bank has already transfered the amount to BSNL, but I could not get my mobile. Hence I request you to kindly verify the same and credit the amount to my SBT account immediately.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                chandrakanthg
                from Ambala, Haryana
                Dec 8, 2015
                Report
                Copy

                Address: Bidar, Karnataka, 585328

                We are getting blank calls to our bsnl landline no.[protected]BSNL Karnataka) monthly 2-3 times. The caller is not talking if any male member of the family picks up the phone and they abuse to female member of the family who picks up the phone. We are not able to recognize the call number as our landline phone does not have caller ID. Please give me details of incoming calls from 01.10.2015 to 05.12.2015
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  psingh.app
                  from Delhi, Delhi
                  Dec 7, 2015
                  Report
                  Copy

                  Address: Varanasi, Uttar Pradesh, 221005
                  Website: bsnl landline bill

                  I am using BSNL landline service with landline number[protected]. Without my knowledge and without my request, the deduction of Rs.300/- per month for E-Shiksha Balaji has been initiated and this amount is being charged without showing it into my telephone bill. I request you to please do the needful to deactivate this service from my landline number, stop deduction of Rs.300/- for this service from my telephone bill and arrange to adjust the already deducted amount in my next telephone bills. My postal address is as below: Prabhakar Singh Old F/4, Jodhpur Colony, BHU Campus, Varanasi-221005 Mo. No. [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Paul bhavan
                    from Haridwar, Uttarakhand
                    Dec 7, 2015
                    Report
                    Copy

                    Address: Pauri Garhwal, Uttarakhand, 246172

                    This morning(ie., 07th December 2015) i recharged my prepaid GSM (No.[protected])with a Topup of Rs.5500, through the BSNL Portal online recharge facility. i did the topup thinking that it will give extra value of Rs 6600, because it was shown in the BSNL website (BSNL Portal) that an extra talk value will be added with the recharge of 5500.but i got only 6000.i contacted the bsnl customer care and they said that scheme is not available now. if so, then why it is shown in the website?this is cheating the customers, bluffing the people.this is the way bsnl is making big turn over every year.the government service is supposed to give smooth service to the people not to cheat them. atleast stop by now cheating the people.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      P.K.Desai
                      from Raipur, Chhattisgarh
                      Dec 6, 2015
                      Report
                      Copy

                      Address: 452009

                      I have surrendered my telephone[protected] on 16th December 2014 but till date my telephone deposit Rs 3000 is not being refunded, neither getting satisfactory reply from concerned officer. On enquiry with him he says you come next week . I am having doubt the papers might have lost by them. Kindly suggest the course of action.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        avi ghosh dastidar
                        from Bengaluru, Karnataka
                        Dec 6, 2015
                        Report
                        Copy

                        Address: 700070

                        As per my citi bank credit card statement my account debited on 24/10/15 as per ref:[protected] for Rs1228/, and on25/10/15 as per ref:[protected] for Rs1228/ again on27/10/15 as per ref [protected] for Rs1228/ . but from bsnl statement I came to know on 25/10/15 they accept Rs1228 for bill payment .their ref:[protected]. please refund excess payment you received to my credit card . thanking you
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Kshitij Kumar
                          from Kanpur, Uttar Pradesh
                          Dec 6, 2015
                          Report
                          Copy

                          Address: 208020

                          I bought EVDO Datacard - [protected] on 21st Nov, 2015. Since then I'm facing connection issues with it. Network here is really good but Datacard is not connecting. I contacted Customer Care 20-30 times about this issue for 15-16 days regularly but still it's not fixed. I have paid Rs. 838 for my plan and I am not able to use it properly. I have an online business which is suffering a lot due to this. Please fix this issue ASAP or refund my money. I cannot take this anymore. If proper actions are not taken, I'll go to higher authorities about this issue as I've been extremely patient with it.
                          BSNL probably is the best company to work for. You'll get full salary without any responsibility. 5 months and still same problem with multiple other issues.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Giriprasath02
                            from Arcot, Tamil Nadu
                            Dec 5, 2015
                            Report
                            Copy

                            Address: 600100
                            Website: tamilnadu.bsnl.co.in

                            I have two bsnl sim cards. I've been unable to send SMS from both of my bsnl sim card for the past one year ... complained many times to customer care but no solution . Kindly help resolve my issue Mobile No:[protected] and [protected] Circle: Tamilnadu telecom circle PLAN: Second
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              bongani
                              from Bengaluru, Karnataka
                              Dec 5, 2015
                              Report
                              Copy

                              Dear Sir, My mobile phone with the bsnl sim card has been stolen today from BANGALORE. My cell no is [protected]. Kindly deactivate this number urgently to prevent misuse of the same. Plz send PUK no. on my e-mail Bongani.[protected]@bankofindia.co.in as early as possible send me PUK no. Thanks and regards.. RAMARAO BONGANI, CHIEF MANAGER, BANK OF INDIA [protected] [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                greekgodzeus25
                                Dec 5, 2015
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 577101
                                Website: www.bsnl.in/customer-care.html

                                I Lost My Sim With My Phone A Few Days Back And Want To Block It My Phone No Is [protected] Verification Is In The Name Of Babitha Fernandes And My New Phone No Is [protected] Please Block My Sim As Soon As Possible As I Don't Want To Get In Trouble By Others Misusing It.
                                Nov 11, 2016
                                Complaint marked as Resolved 
                                The no was blocked
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sangita_yadav
                                  from Bhopal, Madhya Pradesh
                                  Dec 4, 2015
                                  Report
                                  Copy

                                  Address: Bhopal, Madhya Pradesh, 46002

                                  My mobile phone with the bsnl sim card has been stolen today from new delhi My cell no is [protected]. Kindly deactivate this number urgently to prevent misuse of the same Plz send PUK no. on my e-mail [protected]@rediffmail.com as early as possible send me PUK no.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    À
                                    संध्या जैन
                                    from Indore, Madhya Pradesh
                                    Dec 4, 2015
                                    Report
                                    Copy

                                    Address: Ratlam, Madhya Pradesh, 457001
                                    Website: bsnl.hungama.com

                                    Today on 4th Dec 2015 I have told about HUNGAMA PACK connection in bsnl by a phone call on my landline no. [protected]. they people told to being member for the charge of rs.10 and they provide me password on my email by which i can subscribe hungama packs. I have never subscribed for the games, entertainment, Block buster and any other services but they shown me subscribed . I never expected this from an government organization. Without my consent the subsciption has been done. Your people simply spoke to us about the kindly decativate the plan immediately. please deactivate all bsnl hungama packs on my number [protected].please do it immediately.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Ambaljos
                                      from Angamali, Kerala
                                      Dec 3, 2015
                                      Report
                                      Copy

                                      Address: Ernakulam, Kerala, 682024

                                      My telephone no.[protected] is not working since last 2 weeks. Online complaint booked. No use.
                                      Still no response. Called kalamassery exchange several times. Nobody lifting the phone there.

                                      My broad band modem configured and complaint again . Then they told it is by cable fault. Who will correct the fault? Can a customer correct the cable fault?
                                      Send mail to ekm accounts officer. But np response.

                                      Waiting for their mercy.

                                      Good news- telephone bills will be reaching correctly. And waiting for broadband charges bill...
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sumit8902
                                        from Dehra Dun, Uttarakhand
                                        Dec 2, 2015
                                        Report
                                        Copy

                                        Address: 246155
                                        Website: bsnl.in

                                        I started my bsnl broadband connection one month ago nd i hve Data flow problem in my bsnl connction with no [protected] since i started this plan in Pauri Garwhal, Uttrakhand . I've already registered my complaint in bsnl customer care Nd bsnl office too nd i hven't got any services from them to fix my issue .
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit