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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 22, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
414
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 313

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K
K.K.KUMAR
from Rajahmundry, Andhra Pradesh
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Wi-fi range less than even 6 meters from the router point

Address:533105

My wi-fi ([protected]) facility at my house is so week and what bsnl promised while providing connection turned out to be false. Net work functions in only one room wherein the router is placed. I complained many times to the local bsnl but in vain. Kindly arrange to help improve the service. Thanking you, K K Kumar...
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S
sumanth govinde
from Bengaluru, Karnataka
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Amount debited on account but not updated on system

Address:577102
Website:www.bsnl.co.in

Sir i have made a online transaction of rs.2388. The transaction was made on 18th august 2015, the payment was through bsnl mobile app. I tried to pay several times and due to slow internet connection many times failed. But in one attempt the amount was debited from my bank account. but still it has not been yet updated in their system. I tried to contact the bsnl exchange and also customer care but they are helpless regarding this transaction....
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G
gajendra panchal
from Parasia, Madhya Pradesh
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Touch display crack

Address:Vadodara, Gujarat, 390010
Website:HOME SHOP 18

Sir, i had purchase bsal penta 802 Q before 15 days, after 2 days of purchase gprs continues used for 5 hours that time automatically crack observe on surface without any shots or touch to any where, my self going to service center but till the date they are not enable to giving a price, or repair because they have not listed for this module, in systems. I want to change the module how can i changed ?...
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K
Krithika1276
from Hyderabad, Telangana
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No Connection provided

Address:Chennai, Tamil Nadu, 600009

Mobile - [protected] Bsnl India such a cheap country and operations, its been more than 20 days but still this bsnl bloody staffs dint visit my home for connection instead they still bieng lazy. Feel pity that Indians are lazy and no wonder India is not developing!...
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G
Ganesan Meganathan
from Chennai, Tamil Nadu
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Poor service- billing for non service days - poor

Address:Chennai, Tamil Nadu, 600062

[protected]@bsnl.co.in dear sir my name m.ganesan working as aneletical engr southrn railwaycust id [protected]ac no [protected] since i am using bsnl landline with broad band connection for five years . i am suffering lot with this connection a lot . many time i given my complaint to the cs on phone and by regd posts but they was unanswered and my problem was temporarily solved. but again and again my bb connection is failing, every month the...
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K
ksuryadevara
from Chennai, Tamil Nadu
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Postpaid mobile service

Address:Hyderabad, Andhra Pradesh, 500082
Website:portal2.bsnl.in/myportal

I am from Hyderabad and i use BSNL GSM post paid service.My bill was due for payment by Nov20, 2015. However, i paid my bill on Nov27, 2015 and the status got instantly updated to "No Due" on my account dashboard. Currently my outgoing calls and SMS messages are not active yet. I called up customer care dialing 1503.The support guy says that their system still shows that my payment is due and that fellows tells me to visit a local BSNL...
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I
iamthemaulik
from Mumbai, Maharashtra
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Landline telephone & Internet connection

Address:Vadodara, Gujarat, 390024

Telephone & Internet lines were working perfectly, BSNL people come & start repairing the telephone pole in front of my home, lines stopped working, i told them about it, they assure me all will be ok in 30 mins, then they go without even bothering to check if the lines were working or not & my home is not even 5 ft far from the pole, lines were still not working! Now I have to register complaint & they will come at their convenience! What...
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A
Anudeep ND
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Landline bills and services

Address:577401

I have a bsnl landline connection but no subscription for internet. Last month I was charged 1700+ INR ( average was 600 INR). I was shocked by seeing the bill. So my question is: 1. Do I need to change my landline plan. Is it possible? If yes please mention the good one. Any other information are appreciated. [protected]@gmail.com Please help...
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A
Ashok Bhat 1971
from Bengaluru, Karnataka
Dec 27, 2021
This thread was updated on Dec 27, 2021
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Tower installation request

Address:Uttara Kannada, Karnataka, 581340

Dear Sir Please note i am come from village called Banagi, it come under Hasargod Gram Panchayath Siddapur Taluk Uttara Kannada Dist Karnatak, we have facing the communication problem because we have no telephone connection (cable cut at the time o[censored]pgrading the road 4 years back), there is no mobile tower. Surrounding 10 to 15 villages facing the same problem i request you please install the tower in Hasargod Gram Panchayath...
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A
ashuicy
from Delhi, Delhi
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Outgoing sms failed

Address:827001

Sir my bsnl mobile number is [protected] issued from jharkhand circle and currentelly i am in roaming in assam. Sir my all outgoing sms failed/sending.. This no is registerd everywhere and i urgentelly need to send sms to achieve the benifit. Sir i facing this problem since 27/09/15. When i contacted with customer care they said that not any issue on number. I have set my messg center number [protected] as provided by customer care...
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D
dayanand1
from Rajkot, Gujarat
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Landline dead for 12-13 days every month

Address:380015
Website:www.bsnl.co.in

Our Landline Number[protected] remains dead every month & gets activated after Repetetive followup & without Line man coming for Repair & checking. We are Paying the Telephone Bills regularly & we are getting poor reponse. It seems they deliberately keep the Phone dead on Festival Days. They should be taken to Task & see that Rent is deducted....
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V
vatsrajash
from Karnal, Haryana
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Purchase of wifi router

Address:Hisar, Haryana, 125006

I am a army personal posted at Hissar. I wanted to avail the facility of bsnl broadband at my residence. The bsnl employee at satrod says that it is compulsory to buy wifi router/modem from bsnl and without it connection will not be given. Although the customer care say that purchasing wifi router/modem from bsnl is not compulsory. This incidence happened today at Hissar cantt where a representative of bsnl was here to take broadband form...
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G
gurvinder1958
from Bengaluru, Karnataka
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Payment not received

Address:Amritsar, Punjab, 143002

I send money by my atm card Vijay bank through your potal but I have not received the receipt.
Mes from bank
Rs. 923 Withdrawn from your A/c *********001600 Details: POS/Bharat_Sanchar/Bharat_Sanc.Tot Bal:120233.71CR Avl Amt:- 120233.[protected]:55:53
Please revert my money to my bank account or BSNL account.

G. P. Singh
59-KHALSA college avenue
Amritsar 143002...
+1 photos
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P
pritika123
from Jammu, Jammu and Kashmir
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Hungama service deactivation/cancellation

Address:Jammu, Jammu and Kashmir, 181205
Website:bsnl.hungama.com

Dear Sir,

We did not activate Hungama related activities or requested from our side. However, an amount of Rs. 149/- was charged from us through the monthly bill, since November 2013. And may be charged for the same for the month of November, 2015. We, therefore, want to you to deactivate/cancel all the Hungama related activities related to my Phone No.[protected] at once. Again, we want a refund the amount which already...
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S
Sadiq_Mehrab
from Delhi, Delhi
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Landline not working for long period

Address:691506
Website:consumercomplaints.in

The landline number[protected]Kottarakara) NOT WORKING for along time. Complained many times ad complained recently through 1500 mobile complaint booking service too. NO RESPONSE.

Due to the IRRESPONSIBLE APPROACH by BSNL people at Kottarakara, ALL THE LANDPHONES EXCEPT mine are already discarded by people nearby my home. I am unable to discard it because my parents are too old o use mobile phone. This is thee only option...
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N
naveendiwan12
from Ingraj Bazar, West Bengal
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No internet connection

Address:Panna, Madhya Pradesh, 488001
Website:www.bsnl.in

No one bother to reply on email and no outcome is coming after contacting BSNL customer service still internet service is off i would request please help me Address MR NAVEEN DIWAN near ram mandir opposite goswami cycle store ajahgarh chauraha panna mp...
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K
Kesava Rao
from Mumbai, Maharashtra
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Being charged for wallpapers without subscribing.

Address:Bangalore, Karnataka, 530067
Website:bsnl.co.in

I am being charged for a wallpapers package (WALLPAPERS8) without my request for subscription. Please deactivate this immediately as I am being charged Rs.8 each for 8 days without my approval since last 2 months without my approval. Also request to refund the amount total to my mobile number My mobile number : [protected] -N.Kesava Rao...
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S
sspsingh
from Patna, Bihar
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Deactivation of bsnl hungama

Address:800025
Website:www.bsnlhungama.com

I sheo shankar pd singh of patna have tried many attempt to lodge complaint against bsnl hungama for disactivation of bsnl hungama musical programme from my landline no[protected] but none is ready to talk on Tollfree no[protected] please help me ....
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P
Prof. Karam Pal Narwal
from Delhi, Delhi
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Adjustment description charges

Address:Hisar, Haryana, 125001
Website:www.bsnlhungama.com

Dear Sir,

Please see my adjustment charges for October 2015 that have been undesirably
Debited in my bill as I have not used any such service.

Please deduct the same immediately failing which I may go to Consumer Court for justice....
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P
Praneet Sadekar
from Thiruvananthapuram, Kerala
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Landline not working of bsnl for last 10 days

Address:North Goa, Goa, 403401

Landline not working of bsnl for more then a week. I had complained on 10-11-15 regarding my landline not working, whenever we pick the landline there is no sound (no dailer tone). Same was informed to us tht it is. A cable fault.but instead of repairing some alternate arrangement was made n the phone was put to work on 18-11-15. That too after repeatative follow up wid the department. Now again on 20-11-15 the same problem is repeated.....
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