Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My wi-fi ([protected]) facility at my house is so week and what bsnl promised while providing connection turned out to be false. Net work functions in only one room wherein the router is placed. I complained many times to the local bsnl but in vain. Kindly arrange to help improve the service. Thanking you, K K Kumar

Sir i have made a online transaction of rs.2388. The transaction was made on 18th august 2015, the payment was through bsnl mobile app. I tried to pay several times and due to slow internet connection many times failed. But in one attempt the amount was debited from my bank account. but still it has not been yet updated in their system. I tried to contact the bsnl exchange and also customer care but they are helpless regarding this transaction. So now i have booked a complaint hoping you would clear this issue. so please look into it and make the issue clear fast. bsnl landline no:[protected] bank details from the account the amount was debited__ Name: Sumanth Govinde A/C no: [protected] IFSC CODE: KARB0000712

Sir, i had purchase bsal penta 802 Q before 15 days, after 2 days of purchase gprs continues used for 5 hours that time automatically crack observe on surface without any shots or touch to any where, my self going to service center but till the date they are not enable to giving a price, or repair because they have not listed for this module, in systems. I want to change the module how can i changed ?

Mobile - [protected] Bsnl India such a cheap country and operations, its been more than 20 days but still this bsnl bloody staffs dint visit my home for connection instead they still bieng lazy. Feel pity that Indians are lazy and no wonder India is not developing!

[protected]@bsnl.co.in dear sir my name m.ganesan working as aneletical engr southrn railwaycust id [protected]ac no [protected] since i am using bsnl landline with broad band connection for five years . i am suffering lot with this connection a lot . many time i given my complaint to the cs on phone and by regd posts but they was unanswered and my problem was temporarily solved. but again and again my bb connection is failing, every month the connetion fails for 10-15 days but i am recieving the bill with very good promptness . last month i sent a regd letter to CGM and the SDE to close my connection but not responded. i am requesting you to provide uninterrupted BB connection else please terminate the connection and refund my deposit or waive off the bill for the non functioning days and send fresh bill to enable me to pay the same. for you ref docket number[protected] date 21.10.[protected],[protected], [protected],[protected] here i am mentioning the sample complaint only . i sent many written regd letters also .the connection is not reliable for not even continuous an hour. intermittently failed . from 19.10.2015 to this day the connection is tottally failed. but the billing is very good prompt. please disconnect my connection it is not worthful to pay for the worst BB connection without purpose .

I am from Hyderabad and i use BSNL GSM post paid service.My bill was due for payment by Nov20, 2015. However, i paid my bill on Nov27, 2015 and the status got instantly updated to "No Due" on my account dashboard. Currently my outgoing calls and SMS messages are not active yet. I called up customer care dialing 1503.The support guy says that their system still shows that my payment is due and that fellows tells me to visit a local BSNL office.That sounded ridiculous to me. I doubt if we are living in digital India.A government organization like BSNL cannot offer minimum service to customers. All this shows lack of co-ordination causing inconvenience to customers. I don't know how many people go through this everyday. I am thinking about deactivating BSNL and go for other service providers. Appreciate if someone on this forum could take this issue up to help resolve it. Thanks in advance Karthik

Telephone & Internet lines were working perfectly, BSNL people come & start repairing the telephone pole in front of my home, lines stopped working, i told them about it, they assure me all will be ok in 30 mins, then they go without even bothering to check if the lines were working or not & my home is not even 5 ft far from the pole, lines were still not working! Now I have to register complaint & they will come at their convenience! What about the troubles which are unnecessary & unwanted, we have to face!

I have a bsnl landline connection but no subscription for internet. Last month I was charged 1700+ INR ( average was 600 INR). I was shocked by seeing the bill. So my question is: 1. Do I need to change my landline plan. Is it possible? If yes please mention the good one. Any other information are appreciated. [protected]@gmail.com Please help

Dear Sir Please note i am come from village called Banagi, it come under Hasargod Gram Panchayath Siddapur Taluk Uttara Kannada Dist Karnatak, we have facing the communication problem because we have no telephone connection (cable cut at the time o[censored]pgrading the road 4 years back), there is no mobile tower. Surrounding 10 to 15 villages facing the same problem i request you please install the tower in Hasargod Gram Panchayath area it helps us Regards Ashok Bhat at Banagi Po Kodsar Tq. Siddapur Uttarakannda 581340

Sir my bsnl mobile number is [protected] issued from jharkhand circle and currentelly i am in roaming in assam. Sir my all outgoing sms failed/sending.. This no is registerd everywhere and i urgentelly need to send sms to achieve the benifit. Sir i facing this problem since 27/09/15. When i contacted with customer care they said that not any issue on number. I have set my messg center number [protected] as provided by customer care executive. Even i contacted to my office from where this number issued & assam circle bsnl officer they said me to that my number is forwarded to culcutta head office for resolvation. Sir please help it is really very urgent.

Our Landline Number[protected] remains dead every month & gets activated after Repetetive followup & without Line man coming for Repair & checking. We are Paying the Telephone Bills regularly & we are getting poor reponse. It seems they deliberately keep the Phone dead on Festival Days. They should be taken to Task & see that Rent is deducted.

I am a army personal posted at Hissar. I wanted to avail the facility of bsnl broadband at my residence. The bsnl employee at satrod says that it is compulsory to buy wifi router/modem from bsnl and without it connection will not be given. Although the customer care say that purchasing wifi router/modem from bsnl is not compulsory. This incidence happened today at Hissar cantt where a representative of bsnl was here to take broadband form collectively. He completely denied that the connection will not be provided unless we purchase wifi router/modem from the bsnl office, and also said that it is the direction of his senior. He also denied to give whatever he said in written.

I send money by my atm card Vijay bank through your potal but I have not received the receipt.
Mes from bank
Rs. 923 Withdrawn from your A/c *********001600 Details: POS/Bharat_Sanchar/Bharat_Sanc.Tot Bal:120233.71CR Avl Amt:- 120233.[protected]:55:53
Please revert my money to my bank account or BSNL account.

G. P. Singh
59-KHALSA college avenue
Amritsar 143002

Dear Sir,

We did not activate Hungama related activities or requested from our side. However, an amount of Rs. 149/- was charged from us through the monthly bill, since November 2013. And may be charged for the same for the month of November, 2015. We, therefore, want to you to deactivate/cancel all the Hungama related activities related to my Phone No.[protected] at once. Again, we want a refund the amount which already billed till november 2015, against our next bill. we already tried to deactivate it numerous time but no action has been taken till now. if you dont solve this problem asap then i will have to lodge this complaint to the court.

With regards,
Col. Man Singh Jamwal
[protected]

The landline number[protected]Kottarakara) NOT WORKING for along time. Complained many times ad complained recently through 1500 mobile complaint booking service too. NO RESPONSE.

Due to the IRRESPONSIBLE APPROACH by BSNL people at Kottarakara, ALL THE LANDPHONES EXCEPT mine are already discarded by people nearby my home. I am unable to discard it because my parents are too old o use mobile phone. This is thee only option for communication.

RESOLVE THE PROBLEM PERMANENTLY

My contact No. [protected] (Dr. Sadiq A.)

No one bother to reply on email and no outcome is coming after contacting BSNL customer service still internet service is off i would request please help me Address MR NAVEEN DIWAN near ram mandir opposite goswami cycle store ajahgarh chauraha panna mp

I am being charged for a wallpapers package (WALLPAPERS8) without my request for subscription. Please deactivate this immediately as I am being charged Rs.8 each for 8 days without my approval since last 2 months without my approval. Also request to refund the amount total to my mobile number My mobile number : [protected] -N.Kesava Rao

I sheo shankar pd singh of patna have tried many attempt to lodge complaint against bsnl hungama for disactivation of bsnl hungama musical programme from my landline no[protected] but none is ready to talk on Tollfree no[protected] please help me .

Dear Sir,

Please see my adjustment charges for October 2015 that have been undesirably
Debited in my bill as I have not used any such service.

Please deduct the same immediately failing which I may go to Consumer Court for justice....

Landline not working of bsnl for more then a week. I had complained on 10-11-15 regarding my landline not working, whenever we pick the landline there is no sound (no dailer tone). Same was informed to us tht it is. A cable fault.but instead of repairing some alternate arrangement was made n the phone was put to work on 18-11-15. That too after repeatative follow up wid the department. Now again on 20-11-15 the same problem is repeated.. Also we had a similar problem in aug which was attended n again after 2 months d same problem is repeating.. Telephone no is 2311323 Also due to which my broadband is not working n i m facing lot of difficulty in my daily work