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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 309

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S
shubham tiwary
from Gurgaon, Haryana
Dec 29, 2015
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Address: Kaimur, Bihar, 821109
Website: www.consumercomplaints.in/new_complaint

Sir some days ago my bsnl no( [protected]) lost. when i contact to bsnl customer helpline they inform me that there is no details of this sim card found in their record.and due to which they don't block my sim. i request you to please block this sim.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    shariqcsdn
    from Darbhanga, Bihar
    Dec 29, 2015
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    Address: Nainital, Uttarakhand, 263139

    Hello Everyone, My name is Mohammad Shariq and I'm using BSNL Broadband in my home and office from last 3 years. My telephone number was[protected] I faced a serious issue in the service. I was using a broadband plan whose cost was about Rs 1499 per month. 5 months ago, I faced an issue of connectivity (my broadband was not working at all and also I wasn't getting a dial tone in the telephone), then I made a complaint to the lineman, He came to my place and resolved it by doing something at the pole near our colony, again after 2 days, I faced the same problem, my lineman came again and told me that they are having connectivity issues at the main bsnl office in our city. So I made a call to a senior representative, he told me that this problem will be resolved within 15 days. I just used my internet for just 5 days out of 30 days in that month, despite that I paid the entire month bill to them as he told me that you'll pay the entire amount. Since then its about 4 month, they are sending me the bills regularly and still my connection is not working. What should I do in this case. I just want to leave them and their services. And I dont want to pay the bills they send me while my internet was not working. Can someone assist me with this ?
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      G
      gopinath.jpb
      from Chennai, Tamil Nadu
      Dec 29, 2015
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      Address: 602001

      I have received an extra charge (one time charge) of Rs 100 to my broadband usage. But i didn't activate this one time charge last month. My broadband plan is Rs 845 ULD. Please deactivate my account from one time charge.

      Land line No:[protected]
      Bill Number:[protected]
      Bill Period:[protected] to[protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Dec 29, 2015
      Updated by gopinath.jpb
      Also please deduct that one time charge of Rs: 100 from my bill. So that i can able to pay the bill for last month.
      Land Line No:[protected]
      Bill Number:[protected]
      Bill Period:[protected] to[protected]
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        A
        Anil Nainwal
        from Delhi, Delhi
        Dec 28, 2015
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        Address: Nainital, Uttarakhand, 263126
        Website: Consumer Complaints

        Sir, i recharge of 78 rs. In 25/12/15 no response my money is 78 rs. Total lost i again recharge of 78 rs.In 26/12/15 about me only 68.12 balance no net balance.(net balance 1gb net on 5 day) today recharge 78 rs about me only 1gb net no amount balance. What problem sir
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          seshananda
          from Mangalagiri, Andhra Pradesh
          Dec 28, 2015
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          Address: Guntur, Andhra Pradesh, 522503
          Website: www.consumercomplaints.in

          My complaint registered with docket no:[protected], dt: 8th Aug, 2015. 2). complaint registered with docket no:[protected], dt: 9th Agu, 2015, 3). complaint registered with docket no:[protected], , dt: 13th Agu, 2015, On 21st Oct. 2015 i received a sms complaint no:[protected] is closed, problem solved. But my problem is not solved. Again i raised a complaint with docket no:[protected]. Again another sms received on 7th Nov, 2015 your problem solved complaint closed. I personally contact with the officers on BSNL in mangalagiri and GM office Guntur, they advised to me, "cancel your phone connection, problem was not solved."
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Dec 28, 2015
          Updated by seshananda
          problem not solved, but they sending monthly demand notice to pay bill.
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            Y
            yash_thakur
            from Ghugus, Maharashtra
            Dec 28, 2015
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            Address: Akola, Maharashtra
            Website: www.hungama.com

            I want to deactivate all the hungama services immediatly...plz do it as soon as possible...my landline no is-[protected]...
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              P
              pvijaybhaskar
              from Delhi, Delhi
              Dec 28, 2015
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              Address: Chennai, Tamil Nadu, 600063

              I applied and paid 1500/- for BSNL new connection near Perungalathur, Chennai. It has been more than one month. Daily, i'm going to BSNL office but no use. Daily they are postponing. The Line Man is started scolding me when i enquired about the connection about BSNL connection. The Line Man is coming to office at 11 AM and Going home by 4 PM in between Lunch. I doesn't understand for whom they are working. Whom to complaint about this. LINE MAN NUMBER IS [protected]
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                P
                pongo
                from Kud, Jammu and Kashmir
                Dec 28, 2015
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                Address: Nainital, Uttarakhand, 263139
                Website: bsnl.hungama.com

                An individual rang up from bsnl and after giving incomplete information duped me into activation of the web site bsnl.hungama.com. I would like to deactivate the same with immediate effect. My e mail id is [protected]@gmail.com. My landline No is [protected].
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  K
                  karthikdamma
                  from Vepagunta, Andhra Pradesh
                  Dec 28, 2015
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                  Address: 530016
                  Website: bsnl.hungama.com

                  BSNL is looting the public . they are subscribing hungama services without asking permission. Firstly they are saying the service is free and asking our mail id and subscribing the service...i am paying One Time Charges 472.70 Service Tax 181.55 extra for two months..i want my refund back...i not even for one day...now i have to pay 1200 extra for this service... my account details:- Customer Id [protected] landline no [protected] Account Number [protected] BIll for the month of November and december 2015.. please take neccessary action imediately..you can check the above details and my usage...
                  +1 photos
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                    P
                    PatraSuryakant
                    Dec 25, 2015
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                    Address: Khordha, Odisha, 751002

                    Hi, My phone is lost, upon calling its coming as switched off. Please block my sim card, the number is [protected]. Alternative contact no. [protected] Regards, Suryakant
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      Tapas kumar paul
                      Dec 25, 2015
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                      Address: Dhanbad, Jharkhand, 826001

                      I recharged 68 pack of net balance in 23 December 2015.Suddenly company deducted 700 mb with any information, so i want that bsnl company refund deducted amount as soon as possible, i also told that the behavior of customer care during calling not good please change it .
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      I recharged 68 pack of net balance in 23 December 2015.Suddenly company deducted 700 mb with any information, so i want that bsnl company refund deducted amount immediately.

                      Mobile No:-[protected]
                      Company:-Bsnl
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                        R
                        Ramakrishna1953
                        from Nellore, Andhra Pradesh
                        Dec 25, 2015
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                        Address: 500056
                        Website: www.bsnl.co.in

                        I have ported to BSNL from docomo on December 23, 2015 through MNP and was on Amulya plan as per the brochure laid by BSNL for new and MNP customers. A day after i have migrated to Rs 36 per second plan as per which the pulse is to be 2 paise per 3 seconds call duration, but i was charged whopping Rs 12/- for just a 10-min call duration. When i reverted to BSNL customer care regarding this, they said that this offer is void and gave a reason that we did a recharge of Rs 51/- because of which our offer became null, but in face we never did any recharge of Rs 51/- as per message records we have. Added to this, customer care executive gave a rude response. I have all the evidences for this fraud activity. Hence, customers plz beware of porting (MNP) to BNSL telecom. This is a #1 fraud telecom.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          A
                          arundhatikr
                          from Chennai, Tamil Nadu
                          Dec 23, 2015
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                          Address: 600004
                          Website: bsnl

                          The mobile phone containing SIM [protected] has been lost this morning. Please deactivate the SIM with immediate effect.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Lovejeet Gujrati
                            from Delhi, Delhi
                            Dec 23, 2015
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                            Address: Varanasi, Uttar Pradesh, 221001

                            The Bsnl no.[protected] was lost on dec 22, 2015. Please deactivate the SIM as soon as possible to avoid misuse. A compliant was filed on bsnl website with Docket no.UPE/CO/2015/3532 but no response till now.A toll free number and UP East customer care service no.(+91 [protected]) was also tried but no voice on phone was heard.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Hitesh Kumar Thakur
                              from Yamunanagar, Haryana
                              Dec 23, 2015
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                              Address: Bijapur, Chhattisgarh, 495006
                              Website: www.mobikwik.com

                              My bsnl mobile number is [protected] but i have rechargeed rs. 251 special recharge in another wrong number [protected] please refunde this balance in my number . Thank you
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                                R
                                rajeeros
                                from Delhi, Delhi
                                Dec 23, 2015
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                                Address: Bangalore, Karnataka, 560017

                                Sir/Madam, I given Tamilnadu SIM([protected] to Karnataka by national porting on 12/12/15.They told within 8 to10 days number porting will be done. Regarding this I called at 11.40 hrs to [protected] and at 12.40 hrs to 22931805. The persons behaviour is so irritating i ever experianced. Illogocal and unethical behaviour. I called them from [protected] (ISAC, Bangalore)
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  A
                                  Ashok Chourasia
                                  Dec 22, 2015
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                                  Address: 464221
                                  Website: bsnl.co.in

                                  Its been 3 months but still there aren't any bills came to me and my connection got revoked. So how can i be able to pay the bill if I don't know how much amount they due on me. Thanks for hearing me out my name is Ashok Kumar Chourasiya Mobile No.[protected] and telephone no. [protected].
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Anit Garg
                                    from Pathankot, Punjab
                                    Dec 22, 2015
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                                    Address: Bathinda, Punjab, 151005
                                    Website: portal.bsnl.in

                                    Kindly refund the amount for failed transcation. Details of transaction are as follow ​BSNL Landline Number: [protected]​​ BSNL ​ Transaction Id: FCDR[protected] ​Bank ​Transaction ref. no: ESBP[protected] Transcation amount: Rs734 Transcation date: 22/Dec/2015
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    I tried recharge of 199 Rs. The amount is deducted from my account but recharge is not successful. Kindly either refund the amount or activate the pack.
                                    Mobile number is [protected]
                                    I was recharging my mobile no [protected] with an amount of₹ 99 but after transaction completed, it showed recharging failed in the status bar, even the price of 99 was debited from my account. I am 52 and i tried it for first' time but unfortunately failed in the first attempt.Very unfortunately I won't unwillingly in future have any online transaction done particularly on BSNL based platforms.Below are the information required.

                                    Recept no:[protected]
                                    Transaction ID:PGSM[protected]
                                    Transaction Date:[protected]. 10-24-47
                                    Amount: ₹ 99
                                    Mobile no : [protected]
                                    Bank reference Number:199920

                                    Regarding refund of amount for failed transcation - Comment #3728054 - Image #0
                                    I want to state that today on 6th of October, 2020 I recharged a bsnl number ( [protected]) rs. 298 from SBI a/c [protected] . My account get debited but recharge was unsuccessful. Till now it is not refunded. Please do needful.
                                    Dated 22 oct 2020
                                    Recharge 399 fail but debited
                                    Receipt no. [protected]

                                    Pliz dO check out and refund me ASAP

                                    Regarding refund of amount for failed transcation - Comment #3756815 - Image #0
                                    Damboi Mairembam's reply, Oct 31, 2020
                                    My no. 9436434054
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                                      kajamoideen basha
                                      from Coimbatore, Tamil Nadu
                                      Dec 21, 2015
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                                      Address: Coimbatore, Tamil Nadu
                                      Website: hungama.bsnl.com

                                      My landline number is [protected]. pls deactivate hungama for me its useless and unnecessary for me and u have added rs.300 to my bill without my permission and i dont want that pack .deactivate as soon as possible. kindly note my complaint and recover soon,
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        ankitsharma27jan
                                        from Delhi, Delhi
                                        Dec 21, 2015
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                                        Address: 110070

                                        My phone was stolen from my room on 21-12-15 at around 09:30 PM it had my sim numbered [protected] so i wanted to get it blocked the phone was stolen from my room in Delhi whereas the sim was of MP and was in roaming and i want it to get it blocked please help me.
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