Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Dec 5, 2025
Complaints 15978
Resolved
6090
Unresolved
9888
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 309

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vishnu Vishwa
from Ramanuj Ganj, Chhattisgarh
Dec 31, 2015
Report
Copy

Address: Chennai, Tamil Nadu, 600056
Website: www.bsnl.in

I am paying 2000 per month for bsnl broad band connections, and its been 7 days landline is dead, I have submitted two complains in their website.Both the complains were closed without problem being solved.When I call to their technical people they are telling to complain where ever they want.Worst ever company.Can some one tell me some higher authority of bsnl so I can complain to them.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
View replies
Dear Sir
Recently my Videocon LED TV JB32FM-B1A[protected] required repairs.
I registered my complaint Call. No. PUN[protected]
The service center sent a service engineer who inspected the TV and said that the TV would be required to taken to service center as the mother board was faulty.
The TV was then taken to service center and repaired with assurance to return my TV in three working days. However the TV was returned to me.
After one month, I had personally contacted and discussed the issue with Area Manager and Regional Manager. They assured me of penalizing the service center and return the repaired TV as soon as possible.
I received my TV in working condition after two months in service center.
I was asked to pay bill amount Rs.5900/-. Service center refused to give a proper bill receipt when asked for. The Area Manager has assured me rebate in the bill due to delay. I have not made payments due to this.
The service center employee on 30.12.2015, entered into my home forcibly in my absence and removed the motherboard. I was on duty and when called refused to talk to me. However after some time he talked to me and fixed back the motherboard in the TV when i assured them of making payments.
I am reporting this to appraise you about this incidence.
Requesting you to kindly look into the matter and reply.
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    tahsildar
    from Tekkali, Andhra Pradesh
    Dec 31, 2015
    Report
    Copy

    Address: Vizianagaram, Andhra Pradesh, 535558

    I have surrendered my Land Line Telephone No.[protected] in the month of June, 2014 without any pending payment of bills. I have found in on line that an amount of Rs. 1150/- have to be refunded by the BSNL vide Bill No.[protected] dt 1st July, 2014 Even after lapse of one year I have contacted with AAO, BSNL, Vizianagaram and subordinate staff in Local BSNL Office, Bobbili on several times. But no action is being taken for refund of my deposit amount as on today(31.12.2015) I therefore request to take immediate action for refund of my Deposit amount as its taken 18 months for this petty issue. Yours faithfully, G.RAMACHANDRARAO, [protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gurunath Kamble
      from Hisar, Haryana
      Dec 30, 2015
      Report
      Copy

      Address: 560072

      SIR PLS PROVIDE CALL DETAILS OF MY PREPAID BSNL l MOBILE NO [protected] FROM 1ST JAN 2015 TO 31ST OCT 2015 TO MY EMAIL ID gurunath.[protected]@gmail.com
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        ninjaa
        from Delhi, Delhi
        Dec 30, 2015
        Report
        Copy

        Address: Ludhiana, Punjab, 141015

        Its a complaint regarding my bsnl wimax account no[protected].i am complainting about my issue of internet speed of my wimax on your grieviences page from past 1 month and i am totally fed up and now i am going to disconnect all my wimax connections and i am going to complaint in government if dont work then in private consumer court about you bsnl frauds.and tell all my relatives and friends to disconnect from this fraud wimax..publicize your special cheap service in public..cheap service no service at all fraud wimax..all workers in bsnl are time pass and came just to eat and no work at all..friends dont use this cheap wimax at all..enha di service sab to fudu hai..## Vehle bsnl vaale..saare bsnl products fudu ne..
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mithun Chowdhury
          from Mumbai, Maharashtra
          Dec 30, 2015
          Report
          Copy

          Address: 734013
          Website: bsnl

          This has to taken in priority if the service provider is not able to provide the services then request you to please refund the Advance monthly rental paid for 3 years to my SBI A/C The phone is dead since 19th Dec and there is no timeline when it will start working. So requesting to kindly refund my money to my SBI A/C.For any queries please call [protected].
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Krishna1976
            from Mumbai, Maharashtra
            Dec 30, 2015
            Report
            Copy

            Address: Kollam, Kerala, 683520

            I have registered a complaint three month back about non proper functioning of landline phone 2447972. Then its worked for two days and again started non functioning there after when I again registered complaint three weeks back from today. Some from bsnl visited but phone still not active. I called up the office and requested for rectification but no action so far. I request action against the officer who is responsible for this as its almost a year non proper function of phone
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              crisphin
              Dec 29, 2015
              Report
              Copy

              Address: Pathanamthitta, Kerala, 691525

              Last month there was a bit of a sudden change in the weather like thunderstorms and lightening.We lost our connection in this incident.Our modem and telephone got burned due to lightening.So kindly take any action about this problem. With hope. Sunny.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                simss39
                from Mumbai, Maharashtra
                Dec 29, 2015
                Report
                Copy

                Address: Indore, Madhya Pradesh, 452001

                We would like to know process of changing changing ownership of BSNL Prepaid SIM Card. I am using BSNL Prepaid SIM Card ([protected]) since 2004 but this number is not registered with my name.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sahilcharaniya0
                  from Daman, Daman and Diu
                  Dec 29, 2015
                  Report
                  Copy

                  Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

                  Dear Sir/Madam, I am writing this letter to inform you that we don't have any network and land line connection in the village where i stay the nearest network is 6km away, but there are about more then 500 people & students who uses cell phone and even they need internet facility for growth in our village. Please see through this complain and do the need-full as earliest. Sahil [protected] Ho No 33, Selti Fanaspada, Dudhani Road, Via Khanvel, Silvassa, UT of D&NH-396230
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sathyamourthy
                    from Pudukkottai, Tamil Nadu
                    Dec 29, 2015
                    Report
                    Copy

                    Address: 620018

                    It is very sorry to note that HUNGAMA billed through BSNL Rs. 410 on 01.11.2015 without any explicit contract with them for availing any service. To my wonder I do find an 50% shoot up of bill amount all at a sudden in November, 2015. When enquired the concerned BSNL authorities it is learnt that this is the result of just transmitting the email id of the subscriber (complainant herein). Is it not an act of picking the pockets of BSNL subscriber stealthily? Pl arrange to repay to my account the paid amount. I do really fear to receive any call at all from HUngama. Details are: Phone No.[protected] BSNL customer id: [protected] Bill No.&Dt.:[protected] / 06.12.2015
                    View replies
                    Any action and progress may please be informed, Sir.
                    Reply
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      shubham tiwary
                      from Gurgaon, Haryana
                      Dec 29, 2015
                      Report
                      Copy

                      Address: Kaimur, Bihar, 821109
                      Website: www.consumercomplaints.in/new_complaint

                      Sir some days ago my bsnl no( [protected]) lost. when i contact to bsnl customer helpline they inform me that there is no details of this sim card found in their record.and due to which they don't block my sim. i request you to please block this sim.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        shariqcsdn
                        from Darbhanga, Bihar
                        Dec 29, 2015
                        Report
                        Copy

                        Address: Nainital, Uttarakhand, 263139

                        Hello Everyone, My name is Mohammad Shariq and I'm using BSNL Broadband in my home and office from last 3 years. My telephone number was[protected] I faced a serious issue in the service. I was using a broadband plan whose cost was about Rs 1499 per month. 5 months ago, I faced an issue of connectivity (my broadband was not working at all and also I wasn't getting a dial tone in the telephone), then I made a complaint to the lineman, He came to my place and resolved it by doing something at the pole near our colony, again after 2 days, I faced the same problem, my lineman came again and told me that they are having connectivity issues at the main bsnl office in our city. So I made a call to a senior representative, he told me that this problem will be resolved within 15 days. I just used my internet for just 5 days out of 30 days in that month, despite that I paid the entire month bill to them as he told me that you'll pay the entire amount. Since then its about 4 month, they are sending me the bills regularly and still my connection is not working. What should I do in this case. I just want to leave them and their services. And I dont want to pay the bills they send me while my internet was not working. Can someone assist me with this ?
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          gopinath.jpb
                          from Chennai, Tamil Nadu
                          Dec 29, 2015
                          Report
                          Copy

                          Address: 602001

                          I have received an extra charge (one time charge) of Rs 100 to my broadband usage. But i didn't activate this one time charge last month. My broadband plan is Rs 845 ULD. Please deactivate my account from one time charge.

                          Land line No:[protected]
                          Bill Number:[protected]
                          Bill Period:[protected] to[protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Dec 29, 2015
                          Updated by gopinath.jpb                           Also please deduct that one time charge of Rs: 100 from my bill. So that i can able to pay the bill for last month.
                          Land Line No:[protected]
                          Bill Number:[protected]
                          Bill Period:[protected] to[protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Anil Nainwal
                            from Delhi, Delhi
                            Dec 28, 2015
                            Report
                            Copy

                            Address: Nainital, Uttarakhand, 263126
                            Website: Consumer Complaints

                            Sir, i recharge of 78 rs. In 25/12/15 no response my money is 78 rs. Total lost i again recharge of 78 rs.In 26/12/15 about me only 68.12 balance no net balance.(net balance 1gb net on 5 day) today recharge 78 rs about me only 1gb net no amount balance. What problem sir
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              seshananda
                              from Mangalagiri, Andhra Pradesh
                              Dec 28, 2015
                              Report
                              Copy

                              Address: Guntur, Andhra Pradesh, 522503
                              Website: www.consumercomplaints.in

                              My complaint registered with docket no:[protected], dt: 8th Aug, 2015. 2). complaint registered with docket no:[protected], dt: 9th Agu, 2015, 3). complaint registered with docket no:[protected], , dt: 13th Agu, 2015, On 21st Oct. 2015 i received a sms complaint no:[protected] is closed, problem solved. But my problem is not solved. Again i raised a complaint with docket no:[protected]. Again another sms received on 7th Nov, 2015 your problem solved complaint closed. I personally contact with the officers on BSNL in mangalagiri and GM office Guntur, they advised to me, "cancel your phone connection, problem was not solved."
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Dec 28, 2015
                              Updated by seshananda                               problem not solved, but they sending monthly demand notice to pay bill.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                yash_thakur
                                from Ghugus, Maharashtra
                                Dec 28, 2015
                                Report
                                Copy

                                Address: Akola, Maharashtra
                                Website: www.hungama.com

                                I want to deactivate all the hungama services immediatly...plz do it as soon as possible...my landline no is-[protected]...
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  pvijaybhaskar
                                  from Delhi, Delhi
                                  Dec 28, 2015
                                  Report
                                  Copy

                                  Address: Chennai, Tamil Nadu, 600063

                                  I applied and paid 1500/- for BSNL new connection near Perungalathur, Chennai. It has been more than one month. Daily, i'm going to BSNL office but no use. Daily they are postponing. The Line Man is started scolding me when i enquired about the connection about BSNL connection. The Line Man is coming to office at 11 AM and Going home by 4 PM in between Lunch. I doesn't understand for whom they are working. Whom to complaint about this. LINE MAN NUMBER IS [protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    pongo
                                    from Kud, Jammu and Kashmir
                                    Dec 28, 2015
                                    Report
                                    Copy

                                    Address: Nainital, Uttarakhand, 263139
                                    Website: bsnl.hungama.com

                                    An individual rang up from bsnl and after giving incomplete information duped me into activation of the web site bsnl.hungama.com. I would like to deactivate the same with immediate effect. My e mail id is [protected]@gmail.com. My landline No is [protected].
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      karthikdamma
                                      from Vepagunta, Andhra Pradesh
                                      Dec 28, 2015
                                      Report
                                      Copy

                                      Address: 530016
                                      Website: bsnl.hungama.com

                                      BSNL is looting the public . they are subscribing hungama services without asking permission. Firstly they are saying the service is free and asking our mail id and subscribing the service...i am paying One Time Charges 472.70 Service Tax 181.55 extra for two months..i want my refund back...i not even for one day...now i have to pay 1200 extra for this service... my account details:- Customer Id [protected] landline no [protected] Account Number [protected] BIll for the month of November and december 2015.. please take neccessary action imediately..you can check the above details and my usage...
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        PatraSuryakant
                                        Dec 25, 2015
                                        Report
                                        Copy

                                        Address: Khordha, Odisha, 751002

                                        Hi, My phone is lost, upon calling its coming as switched off. Please block my sim card, the number is [protected]. Alternative contact no. [protected] Regards, Suryakant
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Matrix Cellular
                                          3.4
                                          (373)
                                          iRechargeOnline.com
                                          1
                                          (243)
                                          Vodafone India
                                          1.8
                                          (27136)