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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 310

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R
rjpandit
from Mumbai, Maharashtra
Dec 21, 2015
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: BSNL NOIDA

Dear Sir / Madam; I had gone to my local BSNL office on December 17th. December 2015 personally and complaint about my telephone not working and was told that a local repair man would be dispatched. Today is the 21st of December 2015 and no one has come to attend to this problem. How long is it supposed to take for a linesman to come and attend to this problem.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Samir K Mandal
    from Bengaluru, Karnataka
    Dec 21, 2015
    Resolved
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    Resolved

    Address: Bankura, West Bengal, 722173

    Dear Sir, I lost my mobile handset Samsung J2 (IMEI: 353508/07/410581/3) alongwith my dual sim cards during travelling by bus from Pohabagan to Saldiha. My mobile no. were [protected] and [protected]. I want to block the sim cards so that no one mis use it. But unable to reach bsnl customer care. I am requesting BSNL to block my sims immediately. my temporary mobile no. is [protected].
    Jan 3, 2016
    Complaint marked as Resolved 
    There was no communication from the BSNL.I went to Jadavpur Office and collected the new SIM. Now I have the same number.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      J
      Jadav Yogesh
      from Chennai, Tamil Nadu
      Dec 20, 2015
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      Address: West Siang, Arunachal Pradesh, 504101
      Website: Bsnl

      Hi sir, I am fan of bsnl service but now it's worst service in my village...they don't care about service and signal...whatever everything...my friend need broadband connection ..but they can't respond.. Always signal problem.no repair..
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        A
        arunsr2016
        from Delhi, Delhi
        Dec 20, 2015
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        Address: Palakkad, Kerala, 678601
        Website: BSNL

        For using bsnl net for 10 minutes. They took away 45Rs from my balance.. Un informed.. I didn't get any information such a huge deduction. I need the full amount refund immediately.. I was having 200 mb net plus 15MB extra.. Still they, took my 45 Rs. I need the amount back immediately..
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Dec 20, 2015
        Updated by arunsr2016
        For using bsnl net for 10 minutes.
        They took away 45Rs from my balance..
        Un informed..
        I didn't get any information such a huge deduction.
        I need the full amount refund immediately..
        I was having 200 mb net plus 15MB extra..
        Still they, took my 45 Rs.
        I need the amount back immediately..
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          P
          Pankaj Farlia
          from Bengaluru, Karnataka
          Dec 20, 2015
          Resolved
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          Address: 184101
          Website: bsnl.in

          Sir/Madam, I want new broadband connection without modem from bsnl because I already have a modem, but they are forcefully selling their modem. They are just cheating and misbehaving with customers. Why shall I pay charges for modem if already have. Kindly take up this matter and justify with customers.
          Dec 23, 2015
          Complaint marked as Resolved 
          They attended the issue and solved it. There service is getting better now due to all these technologies. Hope it will get better and better.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Dec 20, 2015
          Updated by Pankaj Farlia
          Such a top company in india and my favorite too, sorry for word used cheat for staff and misbehaving by them because i felt like being cheated, Once staff told they will give connection and other day they refused.
          Bsnl is top telecom company in india and their network is good in almost every part of country. Hope they take request and solve it. Alot of expectations from top telecom company in country.
          Thanks alot
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            R
            rashid. khan
            from Aurangabad, Maharashtra
            Dec 19, 2015
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            Address: 431112
            Website: www.bsnl.in

            Balance in my account 93 main and mb data 21 mb bu on same date 93 deducted from my main balance and promises to refund within 24hrs but still not refunded
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              T
              T S Bharath
              from Bengaluru, Karnataka
              Dec 19, 2015
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              Address: 560096
              Website: www.bsnl.com

              The Tariff provied by the organizaion is too much for the public to be satisified and service is not provided properly and the problems are not rectified fast. Though being a Government organization giving tariff which are not worth of money when compared to Other broadband services. when the government are saying Digital India.
              +1 photos
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                Y
                Yawar Mohammad Khan
                from Ratlam, Madhya Pradesh
                Dec 19, 2015
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                Change of plan without any intimation and continuous slow speed.

                Address: 462008

                Dear Sir, I Yawar Mohammad Khan residing at 32, jinsi road jehangirabad, Bhopal-462008 MP is having a combo plan that is combo 999 under which i get 20 GB data at speed of 4 Mbps and after that reduced speed is 512 Kbps along with the land line telephone[protected] account no.[protected] ) incoming services. But since last few months my bill was unfortunately increased and my Data was reduced. Even after continuous calling to Call center...
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                Veera venkata balaji
                from Kavali, Andhra Pradesh
                Dec 19, 2015
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                Address: Kurnool, Andhra Pradesh, 518468
                Website: google

                My name is priyanka my land line no.[protected] i want to deactivate bsnl hungama plans in my land no kindly deactivate soonly
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                  D
                  Dhanya Rajesh
                  from Delhi, Delhi
                  Dec 19, 2015
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                  Address: Thrissur, Kerala

                  I want full details of incoming calls to [protected] on 19/12/2015 My email I d is [protected]@gmail.com I want as early as possible
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    P
                    Prince9968374
                    Dec 18, 2015
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                    Address: Kamrup Metropolitan, Assam, 781017
                    Website: Bsnl.co.in

                    Sir I charged my mobile no. [protected] on 15th december woth Rs821. The benefit is of 7GB but I only got 6GB. I complaint on customer care but there was no result. Now when iam calling they are not even taking my calls. I think it is a cheating. Iam now thinking of MNP my number as Bsnl are cheaters. Please help.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Dec 19, 2015
                    Updated by Prince9968374
                    I tried calling them last evening now they are blocking my call. Its a shame how they can do that in a democracy. Harsh action is required.
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                      rcsingh19jan
                      from Sambalpur, Odisha
                      Dec 18, 2015
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                      Address: West Singhbhum, Jharkhand, 833222

                      I Ram chandra singh using a bsnl landline number[protected] not getting a caller id function bt after complaing to exchange office and nodal office, etc. still there is no assurence from the bsnl that when i will get the service, after running every day to exchange office now i was told that bsnl donot provide caller id.So lastly i complain to consumer forem. Ram Chandra Singh[protected] C/o R.C. Singh Township, Near Murgapada, Kiriburu Dist-West Singbhum 833222
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                        bobbymeri
                        from Adiramapattinam, Tamil Nadu
                        Dec 18, 2015
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                        Address: Pathanamthitta, Kerala, 689105

                        Respected sir/ madam, on behalf of our locality i ( bobby varughese thomas) would like to registering a complaint regarding weak bsnl network in our locality place - manjadi p.O kattodu thiruvalla - pathanamthitta - 689105 its been a while we are facing weak signal problems or no network for both mobile and landline telephone networks and we have registered complaints for which nothing has been done so far.Please take necessary actions or insist for a secondary tower or increasing the capacity of exsisting tower as possible. Hope for a positive action . Truly, bobby
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                          Kushalkg
                          from Delhi, Delhi
                          Dec 18, 2015
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                          Today on 18/12/215 10:15 am I have lost my mobile along with BSNL SIM inside it in kalinga nagar odisha. Mobile number is [protected]. They are saying FIR is mandatory for deactivation of SIM which i don't have. Please help. My email Id is kushal.[protected]@gmail.com
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            M
                            Mohasin.sk
                            from Pune, Maharashtra
                            Dec 18, 2015
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                            Address: 411038
                            Website: BSNL BB

                            Dear sir, I am using BSNL broadband service, last few months I am facing no connectivity for it, I called many times on help desk (1500), they insure me that is taken care of, but no use. I have many ref nos for it([protected], [protected], [protected]). Kindly help me to reconnect it.
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                              ramachandrashenoi
                              from Ernakulam, Kerala
                              Dec 18, 2015
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                              Address: Ernakulam, Kerala, 682011
                              Website: www.bsnl.hungama.com

                              Yesterday somebody from bsnl had called to explain hungama entertainment packs.I had just listened to that. Today I get a mail stating interalia"We have verified your subscription request successfully". actually I have not "requested "to subscribe.Therefore cancel the subscription if any you have done, immediately. [protected]@gmail.com phone[protected]
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                                Sanjay.Sparsh
                                from Delhi, Delhi
                                Dec 18, 2015
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                                Address: Ghaziabad, Uttar Pradesh, 201001

                                Dear Sir, I submit a application on 28/9/[protected] for the disconnection of Broad Band and change the plan of Rs195 /month only for call. but after two month position is same. I visited two times and meet HDO of BSNL office. Yesterday a phone call come form BSNL office and she said that first you pay the balance payment then disconnection done. Why I pay Bill of OCT and Nov . Regards Sanjay Kumar Srivastava [protected]
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                                  Sachin Khare 007
                                  from Lucknow, Uttar Pradesh
                                  Dec 17, 2015
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                                  Address: Lucknow, Uttar Pradesh, 226004
                                  Website: bsnl

                                  Respected sir, i have lost my prepaid bsnl sim no.[protected] bought in my name one week ago.kindly deactivate & block this no. as early as possible to prevent misuse of the same. i am working in bbdnitm lucknow(engineering college) as an assistant professor. Thanks for ur kind support. yours faithfully sachin khare ([protected])
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                                    Binodksingh
                                    from Bhubaneshwar, Odisha
                                    Dec 17, 2015
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                                    Address: Ranchi, Jharkhand, 834001

                                    My basic phone and broad band of bsnl is not functioning since 8.12.15. I have complained and reminded twice but no action had been takren. My land line no is [protected].I am Dr binod from ranchi and my mobile no is [protected]. E mail [protected]@g mail.com
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                                      Gangadharan Nambiar
                                      from Calicut, Kerala
                                      Dec 17, 2015
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                                      Address: 673105
                                      Website: bsnl

                                      I own a BSNL PHONE CONNECTION[protected], am 69 years old and live alone with a fractured hand and damaged right leg in an accident. My phone rings up at odd hours and with difficulty, I reach for it 'thinking it could be my children living far away, but finds it belching awful songs; and tapping the cradle does not stop it . It carries on for the full time of more than ten minutes. And cannot even make a call for the whole period of song . while installing the phone I neither asked for any such facility except a broadband connection nor I was told that this song will be beamed to me in such odd hours .I had contacted the BSNL local tel exchange at Makkool peedika under Vatakara sub div several times, but asked me to go to customer care at Vadakara 6 KM away and give a request, to terminate a nuisance which I never asked for and was thrust up on me. The staff was so arrogant and said they cant do anything about it and even refused to give the customer care telephone number, asking me to take it from the telephone bill which I may or may not receive from the Post man. When we talk very loud about the customer care etc. etc. the treatment meted out to an old man is very ridiculous and deplorable.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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