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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 315

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T
tanukulu
from Mumbai, Maharashtra
Nov 19, 2015
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Address: 500050

I had tried to recharge for my prepaid no [protected] through BSNL app today. Found payment successs from my ICICI account but recharge failed.please verify with my bank reference ID [protected] and account no[protected] and revert my money back to same account.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Pathare School
    from Amla, Madhya Pradesh
    Nov 19, 2015
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    Address: 413711

    Sir.This is a mail from Head master-Shri Chhatrapati Shivaji Vidyalaya, Pathare Bk.Tal-Rahata, Dist-Ahmednagar.Ph.No.[protected] Sir We have given complaint 4 to 5 times to your Satral Office about our internet is not working properly but they do nothing about it.So pl.give proper servise to us.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      seemanidhi
      from Mumbai, Maharashtra
      Nov 18, 2015
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      Address: Kolkata, West Bengal, 700157
      Website: bsnl.co.in

      Balance is getting deducted from mobile no [protected] which is a BSNL service. A Chalisa pack is getting renewed on its own and was deducting rs 10 each month since past 1 year and now rs 15 per month is getting deducted. We never renewed any chalisa pack or any kind of pack. It is getting renewed without any prior information. Please stop the chalisa pack. And if possible, the wasted balance should be compensated. Quick response will be appreciated.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        K
        ksurendra
        from Bengaluru, Karnataka
        Nov 18, 2015
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        Address: 445206
        Website: bsnl

        I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My landline number is[protected], I Never ask for this facility company unfairly without any information added this facility to my account deactivate this facility with immediately effect.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Sir
        I want to deactivate Bsnl Hungama plans as fast as you can from my landline no:[protected].
        Please

        Sreehari
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          Aditya Kamath
          Nov 17, 2015
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          Address: Dakshina Kannada, Karnataka, 575002

          Getting really high pings to Singapore servers of CS: GO. Earlier I used to get less than 100 ping to these servers, now I get 250+ ping. Its surely not a server problem, since my friends with other ISPs get ping within 100. Like I said, earlier, I used to get good ping about 80ms or so. So I request BSNL to please fix this latency issue, so that we gamers can get our peace of mind back!
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            S
            sandip35
            from Malkangiri, Chhattisgarh
            Nov 17, 2015
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            Address: Durg, Chhattisgarh, 490001

            R /sir I AM USING BSNL LAND LINE SERVICES SINCE 15 YEAR . SIR from last 4 month hungama plan which has been activated on my land line no.[protected] without my concern BSNL hungama was auto activated without our consent.Customer care executive called us and introduced us about their services. He took some personal details like email id and phone number.We were completely unaware of the activation process. They just activated our account from their side which we came to know only when the bill came. Their registration process is such that anyone with my email id and DOB can activate the service in anybodies name. When i asked for refund they claim that activation was done from our side.But we were completely unaware of the activation process. I would like to know hoe this problem can be solved.Is there any way to raise a complaint against this bsnl.hungama.com when i am asking them for any proof for my concern the are not able to replying please solve my problem thanking you
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              Kowsalyadevi Balakrishnan
              from Auroville, Tamil Nadu
              Nov 17, 2015
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              Address: Coimbatore, Tamil Nadu, 641029
              Website: www.bsnl.hungama.com

              My land line number :[protected]. in my land line number i have broad band connection, i have not activated bsnl hungama service but it is activated from the bsnl end and charges rs.171.93 has been deducted. so deactivate hungama movies on demand, hungama music on demand, hungama games on demand. please refund Rs.171.93/- please take necessary action immediately
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                segaren
                from Chennai, Tamil Nadu
                Nov 17, 2015
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                Address: Chennai, Tamil Nadu
                Website: portal.bsnl.in

                On 11/11/2015 I wanted to Top Up my mobile Number [protected] for Rs.220/- through internet banking of Indian Bank. The amount of Rs.220/- was debited against my Account on the same day. But Top Up was not made to my Mobile. The transaction reference Number provided by Indian Bank is EINB [protected].I want to know where the amount is held up. PLEASE TRACE IT AND ARRANGE TO CREDIT IN my Bank Account as early as possible. My email id is [protected]@yahoo.com.
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                  Anoop24
                  from Bengaluru, Karnataka
                  Nov 16, 2015
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                  Regarding sim loss and address

                  Address: Mirzapur, Uttar Pradesh, 231311

                  Dear bsnl My number [protected] had been losed i want to this number again, , please give me your address location mirzapur where i ll submit the documents and restart sim again, , Kindly give me your address where solve my query regarding SIM... Thank You, , , Anoop Kumar Sharma Quality Analyst Chunar Mirzapur....
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                  SENTHIL KUMAR Gk
                  from Bengaluru, Karnataka
                  Nov 16, 2015
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                  Address: Chennai, Tamil Nadu, 600117
                  Website: bsnl.hungama.com

                  I received a call from BSNL Hungama during July 2010 that I am to get free services if I provide to them my mobile number and email address and I provided to them .without my knowledge this account has been created and now i don't want this service to br done for me, so kindly DEACTIVATE my hungama account Telling for FREE services and debiting in my bill is looting to the public and cheating to the public.Who has given permission to BSNL HUNGAMA to debit in my bill ? I request you to get refund my amount paid for this hungama service and DEACTIVATE my hungama account immediately.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    Lloyd Joseph
                    from Chennai, Tamil Nadu
                    Nov 16, 2015
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                    Address: Coimbatore, Tamil Nadu, 641041
                    Website: www.bsnl.co.in

                    This is so ridiculous. For the month of September, 2015(Rs. 273) I saw one time charges in the BSNL bill and i thought it was due to some BSNL service but again for the month of October i get On Time Charges of Rs. 410. When i called customer service and asked what this is and they informed that it is due to Hungama services that I had activated, which I'm not aware of and I do not need these services. Today they are calling from Hungama and telling you should activate the account and start using Hungama since I will have to pay for this month also. I asked for a call recording of me or my wife accepting this offer and they have not replied me yet but persuading me to activate and use the services.

                    What kind of nonsense is this? Why do I have to pay for something which I have never used and why should I activate a service which I dont intent to use.

                    Two months back my wife received a call on our Landline and was asked about these services and she rejected saying we do not require such services and even after that these services were activated, the customer service representative falsified the information and asked my wife's email id for billing purposes and activated these services. This is daylight robbery and pure cyber crime.

                    I want a refund of the amounts that were billed and want the services to be deactivated.

                    My Landline:[protected]
                    Mobile: +[protected]
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                      Bijaya Kumar Mishra
                      from Palghat, Kerala
                      Nov 16, 2015
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                      Address: Khordha, Odisha, 751002

                      As am not residing in my home for a long period, I want to deactivate this hungama plan immediately.Am sorry to say that several times am calling but nobody is responding why.Please do it as soon as possible.
                      With Regards
                      Bijaya Kumar Mishra
                      Plan whatever it may be but the employees of BSNL Hungama are not cooperative.They are not responding the call of the customer.This is very bad and inhuman.So, this is my personal request you all that at least respond to the customer call.Always reply comes that "this no. does not exist".Pl.rectify this situation.
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                        J
                        Jay N Dalwadi
                        from Anand, Gujarat
                        Nov 15, 2015
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                        Address: Anand, Gujarat, 388001
                        Website: selfcare.wdc.bsnl.co.in

                        Unable to change bsnl broadband plan in http://selfcare.wdc.bsnl.co.in SAP portal. when i am selecting to change broadband plans button and trying to change broadband plan the website giving me error like ""No Plans Found !!!", so i am unable to change broadband plan. i am also SAP ABAP programmer but this website is only for fooling people and customer care service is very old type. i have sent many emails to bsnl customer care but not a single reply from BSNL. i am file this complain because in website BSNL Gives option to change broadband plan online but this function is not working and useless for all people and when i have send email to bsn then i am not getting any single reply from BSNL in last 4 month.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          somu thomas
                          from Bengaluru, Karnataka
                          Nov 14, 2015
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                          Address: Thane, Maharashtra, 421301
                          Website: bsnl.hangama.com

                          Additional services like Games on Demand, Music on Demand and Movie on Demand by Hungama are activated on my BSNL broadband without my consent and i want to unsubscribe this from my BSNL land line no.[protected]. This has reference to my previous complaint online. Last month BSNL landline bill added about Rs.136.56/- towards BSNL hangama VAS and this month bill shows Rs. 410/- towards their VAS. It is reiterated once again that I have NOT ACTIVATED the link provided by BSNL hangama through my e-mail. So kindly stop the service of "HANGAMA" IMMEDIATELY and the process of adding additional bill towards VAS in my telephone bill. Kindly refund the excess amount deducted as above. I have tried several times on the toll free no provided by hangama.com, which is not being attended by the so called executives, it stops after repeated record saying the executives are busy.
                          +1 photos
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Srirama Venugopal K
                            from Visakhapatnam, Andhra Pradesh
                            Nov 13, 2015
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                            Address: 530016

                            I never wanted it to be activated on my phone number[protected] but some how in my absence they have activated by calling to my land line and forced my wife to get a connection that made to pay 700 for not at all utilizing the services.any how please disconnect with immediate affect form 14-11-15 I don't want to suffer further
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected].
                            sir, I want to deactivate the BSNL hungama plan as soon as possible.please do it immediately. My land line number is[protected].I don't want to suffer anymore in future.
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                              M
                              mmakhiyawala
                              Nov 13, 2015
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                              Address: Mehsana, Gujarat, 382715

                              Good day Sir, Regarding my Telephone land line service at my home not work properly since long time, several time complaint to Telecom office, after repair within 3 days again same, telecom instruments or wiring fault nothing identify. My personnel detail as below mentioned. Name: MAKHIYAWALA Mohammad Abdul Kadar Home Phone : 262606 Std Code : 02764 BSNL : Customer Account no: [protected] At post: Kadi Dist: Mehsana ( North Gujarat) State : Gujarat Mobile No: [protected], [protected] I hope you will do Needful. Thanks. Makhiyawala Mohammad Kadi. __ Responsed from : ​ Dear Sir/Madam, BSNL : ​​[protected]@bsnl.co.in Your grievance has been registered vide docket No.BSNL/HQ/2015/19230 and the same has been forwarded to concerned unit for redress. With regards. PG Cell, BSNL CO.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                singh.virendra1808
                                from Noida, Uttar Pradesh
                                Nov 13, 2015
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                                Address: Ghaziabad, Uttar Pradesh, 201003
                                Website: www.bsnl.co.in

                                I am having a bsnl landline phone (no:[protected] which is not working from last 3-4 months but still the bill coming which is about Rs. 500 per month. this month the bill i received cost me near about Rs. 1100 even though i didn't made a single call in last two months. and when i tried to pay bill and surrender my phone after dis-satisfaction of BSNL service, the people in-charge in NANDGRAM OFFICE AND RTAJNAGAR OFFICE didn't allowed me to do so. they didn't even told me the legal path to surrender the phone and made to roam here and there.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  xaviv
                                  from Delhi, Delhi
                                  Nov 13, 2015
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                                  I hve tried to recharge (STV) my mobile phone No.[protected] online on 04.11.2015.Rs, 149 is taken from y account.(Transaction Ref No.IGOAYHIZX5/04.11.2015).But recharge is not done.This serious matter may please be taken into consideration.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Rajesh kumar prasad
                                    from Gwalior, Madhya Pradesh
                                    Nov 13, 2015
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                                    Address: 474020
                                    Website: bsnl

                                    Additional services like Games on Demand, Music on Demand and Movie on Demand by Hungama are activated on my BSNL broadband without my consent and i want to unsubscribe that from my computer. my phone number is [protected]
                                    Please UNSUBSCRIBE immediately and arrange to return all the MONEY which is taken by BSNL Fradulently. Otherwise I shall be compelled to go LEGAL
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      venga
                                      from Cuddalore, Tamil Nadu
                                      Nov 13, 2015
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                                      Address: 607001
                                      Website: bsnlhungama

                                      My landline #[protected] On 12th october-2015 I received call from BSNL hungama, their representative were explained to about the BSNL hungama activation... during the discussion they had said very clearly BSNL hungama can be activated on trail basis if you interested you can continue further once your account activated we shall start the additional billing ( in addition to my land line combo bill).
                                      after the discussion I received mail from them with account activation link but after that i was not activated the link even never sign sign in to BSNL hungama ..
                                      but while received my recent BSNL bill 264.52 rupees has added as one time charges it was really surprise for me, after that many time try to contact your customer care[protected] but nobody picking the phone.

                                      so hereby ask you to immediately deactivate the BSNL hungama and refund my additional charges ...
                                      Regards,
                                      Venkatesan.c

                                      Regards,
                                      Venkatesan.c
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Thanks for your promote action, I received call from BSNL support service they ask to pay only my land line combo bill amount then immediately actual bill amount has been paid through BSNL cash counter.

                                      Regards,
                                      Venkatesan.c
                                      subsequent to the above complaint last month itself received deactivation confirmation from BSNL customer as well as BSNL hungama team but again in the November month Bill added 191.33 rupees as one time charges .

                                      kindly take necessary action on my complaint

                                      Regards,
                                      Venkatesan.c
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