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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 319

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S
somu thomas
from Bengaluru, Karnataka
Oct 25, 2015
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Address: Thane, Maharashtra, 421301
Website: bsnl.hungama.com

Somebody from BSNL hungama called on me to subscribe to their VAS and asked my email ID and sent the link to activate 1. Entertainment Unlimited, 2. Blockbuster, 3. Gaming Cafe All three services for 1 month @ discount price. I HAVE NOT ACTIVATED THE VERIFICATION LINK FOR NONE OF THE ABOVE ABOVE SERVICES. However BSNL have added a bill of Rs. 136.56 in the BSNL land line bill (Invoice Period 01/09/2015 to 30/09/2015) against My land line No. is[protected] and I don't want any of the VAS from BSNL
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    manojkar@84
    from raebareli, Uttar Pradesh
    Oct 24, 2015
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    Address: Raebareli, Uttar Pradesh, 229302

    My sim, the number [protected], is showing as sim registration failed. I spoke to the customer care so he told me that this number allotted on 20 sept 15 to other person but I told him that my number [protected] is linked from Bank account SBI and HDFC. I tried calling up at the BSNL officer Raebareli no one answering the call. I would like to know what is the problem? & want my sim to be activated as early as possible.
    I hope you and positive replay.

    Thanking you,

    Manoj Kumar
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      M
      M@niver Reddy
      from Mangalore, Karnataka
      Oct 23, 2015
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      Address: 506001
      Website: BSNL

      I am using BSNL broadband connection to my PC from past years.i am getting wifi signals to my phone, ipad etc.but when i try to connect to internet on PC, i am getting a report that server produced an invalid certificate.why does this page appears. i am using net on PC from since years but this problem is new on my PC.solve my problem immediately please.THANK YOU
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        T
        thevannoor
        from Kohima, Nagaland
        Oct 23, 2015
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        Address: 691533

        We have applied for shifting of our landline number[protected] about two months back to our new house hundred metres away from the present house. Till today (10.30 am on 23rd October) no response from the concerned authority. Krishnan Unnithan Krishnas Thevannoor Po. Exchange Cheruvakkal, Kollam, Kerala
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          J
          Jaskaranvir Singh Rana
          from Ludhiana, Punjab
          Oct 22, 2015
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          Address: 144514
          Website: BHARAT SANCHAR NIGAM LIMITED

          Earlier i had a plan of around Rs.700 unlimited Broadband in which the speed was 1mbps, then later on after few months when i needed to upgrade the speed i upgraded my broadband to around Rs.1300 plan in which it was mentioned that you'll get 4mbps speed 20GB data per month thereafter unlimited, i dont know the exact amount right now because they keep on changing. I didnt get the promised speed even a single day, i download something or anything at around 100kbps, when i complained they said that we say upto 4mbps not promise to give u 4mbps, is this some kind of ?
          What the hell im paying for? For data which i cant finish because they just give around 1mbps still.
          I'm seriously tired, and if i didnt get any response or improvement after complaining here also then i'm seriously gonna move to court and try to get double the amount i paid for this broadband.
          Please solve the issue.
          My landline number registered on broadband along with the area code is [protected]
          Nawanshahr-144514 Punjab.

          BSNL SUCKS.
          Don't force me to seek court after this, need a urgent reply or reaction from you guys against the Nawanshahr BSNL TELEPHONE BROADBAND EXCHANGE authorities ASAP.
          Thanks.
          Jaskaranvir Singh
          [protected]
          [protected]@gmail.com
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            sujatha dwarapudi
            from Amalapuram, Andhra Pradesh
            Oct 22, 2015
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            Address: East Godavari, Andhra Pradesh, 533101
            Website: bsnl hungama

            Sir, bsnl team has included their hungama.com with out my consent, but i asked them to deactivate and refund my money but in vain. They still refuse to deactivate in spite of my repeated requests. Hope you would look into the matter, my land line no. is[protected] mobile[protected]sujatha
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              arungovindtech
              from Thiruvananthapuram, Kerala
              Oct 21, 2015
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              Address: Thiruvananthapuram, Kerala, 695583

              4MBPS broadband from BSNL. Internet is not available always and only few bps when available. Signal to Noise ratio SNR is around 7dB, required more than 20dB. Attenuation around 60dB around 3km from exchange. Complained several times for several months. Im paying more than Rs 1000 per month. Please correct it and need compensation for cheating.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Oct 21, 2015
              Updated by arungovindtech
              Have 4MBPS broadband from BSNL, Sreekaryam Exchange, Trivandrum with Landline number[protected]. Internet is not available always and only few bps when available.

              Signal to Noise ratio SNR is around 7dB, required more than 20dB. Attenuation around 60dB around 3km from exchange.

              Complained several times for several months. I am paying more than Rs 1000 per month. Please correct it and need compensation for cheating.
              hello mr arungovindtech, only upto 8GB download or seeing online, you have full speed of 4MBPS (Mega Bits per second, not bytes), after that we have only 512KBPS (Kilo bits per second, not bytes).
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                J
                jomon3242
                Oct 20, 2015
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                Address: 689594

                +[protected] is my home-land line number and it is under Mallappally telecom services-Tiruvalla. I have broadband connection 2mbps, for which I already paid for 2 years. My elderly parents are alone at home and already, and my father is a cardiac patient already finished his bypass surgery and mother is high BP patient.. so I have no one to send over to your office to make a complaint. In spite of myself logging repeated complaints from Abu Dhabi and also sending a person to complaint in Kerala, no action has been taken from your end. This number is in my mother's name Mrs. Susan T. George. The broadband connection is not good and speed is not remaining consistently at its maximum. We are using this connection to stay in touch with our beloved ones in India. We are facing this issue for the past few months.please do the need full
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                O[protected] is my land line number. We have this connection for more than 10 years and we have broadband internet for more than 5 years. Our land line phone and broadband internet isn't working for about last 4 months. We have informed about the same to local telephone exchange and no positive action was initiated from their end. When one of my friend had similar issue he had to give bribe to officers in exchange to get his issue sorted out. Is that the reason why they are not interested to help me out?
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                  G
                  Guna1992
                  Oct 20, 2015
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                  Address: 600016

                  For the past 10 months i have been trying to get broadband connection to my home which is at Mangaliamman koil street, St. Thomas mount, chennai. But when i go to the BSNL office here they tell me to check with the BSNL line office in guindy. I went there personally to meet the Engineer but he says only if the lineman agrees to put line, he will grant the permission for connection. but the lineman was never available and after a long wait and try i was able to get in touch with the lineman. But what he was that the area for which i'm asking internet connection has low data tranasfer rate due to old wires and so he will not give me connection. And he said that there are many complains in that area we dont have any interest in fixing those issues so they will not give me the connection. But I can see the telephone line crossing my window yet they say they will not give me connection. I want this problem to be solved ASAP.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    G
                    gandi kotesh
                    from Visakhapatnam, Andhra Pradesh
                    Oct 19, 2015
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                    Address: Visakhapatnam, Andhra Pradesh, 531173
                    Website: bsnl.hungama.com

                    Unsubscribe my number[protected]
                    i got a call from bsnl land line, saying that calling from bsnl hungama services, they collected all my details (name, cell no, email, date of birth)with out informing anything and asked me to confirm those details by pressing 1#.i did, i trusted bsnl, because they told me, they are providing user name and password to email, so u will get a chance to check bsnl hungama website offers and plans, if interest.
                    immediately after call, i went through website.i found to get register, one must opt atleast 1 subscription plan. now i found that they registered my bsnl land line number in that website with out my knowledge (while i was in call by using my details, they registered my number, and also activated it by made me to press 1#. now even i dint get any email user name, password but i got registerd in bsnl hungama.
                    i use net for study purpose
                    so, definetly i get charged atleast 140 bill in my next bsnl bill.

                    this is not all fair, a kind of fraud, phishing activity.really i hurted.

                    please unsubscribe my number[protected] from all bsnl hungama plans.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      T
                      tarakesh3
                      from Kolkata, West Bengal
                      Oct 19, 2015
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                      Address: 700008
                      Website: BSNL PORTAL

                      I Have Made A Recharge Of Rs 144/- (Stv) For Prepaid Mobile Connection No [protected] On 19.10.2015 At 06:57:16 Through Net Banking Vide Reference No Esb[protected]goawebgc6 And Duly The Amount Debited From My Savings Account But Recharge Was Not Done Successful. Accordingly I Lodged A Complaint At Bsnl Customer Care And They Send Me A Docket. With Due Consent I Made Further Made A Same Recharge From Local Mobile Retail Counter Of Rs 144/- (Stv) And It Was Done Successfully. But Bsnl Closed My Complaint Without Refunding The Amount Rs 144/- Which Was Made Payment Through Net Banking.
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                        chandjai
                        from Chennai, Tamil Nadu
                        Oct 19, 2015
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                        Address: 600034

                        Today i paid My Landline Bill Online through my Indian Bank Debit Card -Amount Rs.1273. But Amount go debited from my Bank Account . But BSNL still showing not paid. It took nearly Half and Hour to Process and in the end amount not Credited to BSNL. Now how to Rectify this? My no[protected]
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                          guptakkddn
                          from Delhi, Delhi
                          Oct 19, 2015
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                          Address: Dehradun, Uttarakhand, 248002
                          Website: portal3.bsnl.in/myportal/quickrecharge.do

                          My name is K.K.Gupta, I have a BSNL connection no [protected]. On 9/10/2015 I used BSNL Portal for recharging above no with Rs 330.00. Iwas directed to techprocess for online payment through netbanking. The transaction no is Techproc/[protected]/[protected]. At that time I got no recharge for my number.I thought the money will return back to my account in next few days but now its 10 days over since the starting of process. Kindly look into the matter and either make arrangement to recharge the no. or return the money back in my account. with regards K.K.Gupta email: guptak.[protected]@rediffmail.com
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            mohammedali kozhisseri
                            from Coimbatore, Tamil Nadu
                            Oct 18, 2015
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                            I have made payment of my Bsnl landline bill for Rs 251/-using Canara bank debit card vide transaction no;82726906 at17:54:44hrs on 06/10/2015.Phone no:[protected].But no receipt message has received till 18/110/2015.my e-mail id: [protected]@gmail.com
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Arun Adalja
                              Oct 17, 2015
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                              Address: Rajkot, Gujarat, 360005
                              Website: bsnl

                              My telephone no is[protected], i have landline with bsnl since last 8 years.in my bill they have mentioned deposit of 2504rs to my account.i wrote to them to Rajkot office to refund extra deposit but they replied me that you have deposit of rs 1175 and not rs 2504 printed on my bill.how can it be?accounts department of Rajkot says there is mistake and we will correct it but after 6 months of period they were not able to correct the amount.and they do not reply me after writing to gm ahemedabad and agm Rajkot.i am a senior citizen and they are just harassing me.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                Divyanshu Jaithliya
                                from Raipur, Chhattisgarh
                                Oct 17, 2015
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                                Address: Indore, Madhya Pradesh, 452001
                                Website: www.bsnl.co.in

                                Hello sir i am aniket maheshwari and my sim card was lost in indore so sir i request you to please help me to block this sim card and my number is [protected] sir please its urgent to block this sim card i am in the very big problem please sir help me... thanku
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                                  lathabagvath
                                  from Madurai, Tamil Nadu
                                  Oct 17, 2015
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                                  Address: Kanyakumari, Tamil Nadu, 629002

                                  Customer ID - [protected] Telephone No. –[protected] The connection was requested on 22nd of August 2015 by paying a one month rental of Rs. 2295 and Rs.500 for installation. On 24th we received the connection after 3pm. No phone connection was given. Line was directly connected to ADSL Modem . The plan we took was “ BBG Speed Combo ULD 2295” assuming that we will get at least 5-6MBPS speed of the 8MBPS speed. However till this day never reached a speed more than 4MBPS and rarely we have seen 5MBPS. But we decided to adjust with this as we heard BSNL services are so pathetic. I require the internet connection for my son who needs it so that he can work some IT related business at our home for some time. He usually has client conference and other client update meeting after 8pm with his US clients. Till this day our internet connection has never been working after 6:15PM. He usually works till 3AM according to US Business hours. Upload is not more than 515KBPS. In a day our internet works only for 4 hrs. Technicians has visited many times to resolve but it has not been resolved. They said they would update to their JE Mr. Das. However he hasn’t responded. BSNL generated a bill of Rs. 2132. for the days from 24/08/2015 – 30/08/2015. For just 6 days they billed almost a month. When inquired through their toll free no.[protected] I was told, they billed for land telephone instrument, Caller ID for Rs. 600, etc etc.. The modem is a NETGEAR Modem and is owned by my son. No telephones and caller Ids are installed or given to us. However we paid that bill. The whole purpose of taking the internet connection was to do his business from home for a while. Since he works in US timings he usually be online between 6-7pm, However till this day internet connection never worked after 6:15. He lost a lot of money and clients in his business and therefore he is returning back to Chennai. There are no other internet service providers available except BSNL in our area. The next bill has come and we don’t want to pay this bill unless a fair connection is given to the hard earned money we paid so far.
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                                    archana yamsani
                                    from Hyderabad, Telangana
                                    Oct 17, 2015
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                                    Address: Karimnagar, Andhra Pradesh, 91
                                    Website: www.hungama.com

                                    I want to DEACTIVATE HUNGAMA SERVICES such as MOVIES, MUSIC, GAMES...as soon as possible and REFUND my amount back immediately ...as this service was activated without my permission...our landline number was[protected]...plz dnt repeat it again & again...
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Aman Gupta Smart Logics
                                      Oct 17, 2015
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                                      Address: Meerut, Uttar Pradesh, 250002
                                      Website: www.smartlogics.in

                                      Hello Sir, This Side Aman Gupta, we are doing business of IT Sector and our Company Name is SMART LOGICS from Chikara Complex, New Mohan Puri, Meerut.

                                      I Have take a ftth connection and the connection no is 2970359 on around 50 days before, but right now i have not getting any update from a company side for related to connection.

                                      One thing is that the fiber connection box is just front of office. Only 5 min work is there. Please it's my deep request to please arrange a ftth connection for our Company.

                                      Please if some humanity is left, please try to understand my problem, It;s very much important, because we are on daily basis getting a loss of 5000 Rs/day, because our all work is depend on internet.

                                      Please resolve my problem as a highest priority.
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                                        saijafinanace
                                        from Bengaluru, Karnataka
                                        Oct 17, 2015
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                                        Address: Patna, Bihar, 800001
                                        Website: www.bsnl.co.in

                                        This is to inform you that our BSNL landline always get close in every week .and this time we have complained to the customer care 4 days before and it has not been resolved yet .may i know why we always suffer such kind of problem although we are paying the bill within the time . landline phone number[protected] and[protected] please look to the matter seriously otherwise we have to complain to the Senior Authority or to the Ombudsman.
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