Bharat Sanchar Nigam [BSNL] Complaints & Reviews

dear sir my name m.ganesan working as aneletical engr southrn railwaycust id [protected]ac no [protected] since i am using bsnl landline with broad band connection for five years . i am suffering lot with this connection a lot . many time i given my complaint to the cs on phone and by regd posts but they was unanswered and my problem was temporarily solved. but again and again my bb connection is failing, every month the connetion fails for 10-15 days but i am recieving the bill with very good promptness . last month i sent a regd letter to CGM and the SDE to close my connection but not responded. i am requesting you to provide uninterrupted BB connection else please terminate the connection and refund my deposit or waive off the bill for the non functioning days and send fresh bill to enable me to pay the same.
for you ref docket number[protected] date 21.10.[protected],[protected], [protected],[protected] here i am mentioning the sample complaint only . i sent many written regd letters also .the connection is not reliable for not even continuous an hour. intermittently failed . from 19.10.2015 to this day the connection is tottally failed. but the billing is very good prompt. please disconnect my connection it is not worthful to pay for the worst BB connection without purpose .

Itne din ho gaye koi khabar nahi? Bahut saren dost aap se baat karna cahate hai. Dial 5630088
Received from 612630
Similar messages from other numbers like 654321.These are very disturbing for senior citizens. Can BSNL do anything to stop these?

How to stop sms coming like doston ki mehfil jamti hai sirf apke sath. To karte rahein dial 5432156

I have been charged a sum of Rs. 410/- every month bill towards one time charge against bsnl hungama movies/music/games on demand. I would like bring to kind notice that I have not either subscribed to or utilized this service so far. There for I request you leave necessary steps to refund the amount from my bill and unsubscribe this service with immediate effect. My land line Phone No.[protected] My A/C. No. [protected], My address J-Block No. 1, Police Quarters, Singaragarden, Old washermenpet, Chennai - 21. This complaint letter is 11th. Already 10 complaint letters are noticed in complaint cell. In future I take action in Consumer Court only. Thanking You.

hello mr arungovindtech, only upto 8GB download or seeing online, you have full speed of 4MBPS (Mega Bits per second, not bytes), after that we have only 512KBPS (Kilo bits per second, not bytes).

O[protected] is my land line number. We have this connection for more than 10 years and we have broadband internet for more than 5 years. Our land line phone and broadband internet isn't working for about last 4 months. We have informed about the same to local telephone exchange and no positive action was initiated from their end. When one of my friend had similar issue he had to give bribe to officers in exchange to get his issue sorted out. Is that the reason why they are not interested to help me out?