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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: May 21, 2026
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 321

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M
Maya Pillai
from Coimbatore, Tamil Nadu
Oct 16, 2015
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Address: Thiruvananthapuram, Kerala, 695571
Website: BSNL

Dear sir, I would like to see all my outgoing call from the BSNL landline in Trivandrum, Kerala. I feel that I am being billed extra. Not only that I want a bimonthly bill not every month. My telephone number is[protected] Hope you would look into this matter.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Surekha Kotha
    from Hyderabad, Telangana
    Oct 16, 2015
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    Address: East Godavari, Andhra Pradesh
    Website: BSNL HUNGAMA

    This is pulavarthy.Surekha rani, with land line no.[protected]. Every month i had to pay for bsnl hungama without downloading any movie, music, or game from your website. Why this happens? hence, please deactiveate my account from your website. Otherwise, i have to go for further action.
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      R
      rpmsuresh
      Oct 15, 2015
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      Address: Erode, Tamil Nadu, 638009

      I had provided shifting application form in the bsnl office which is located in brough road, erode. I submit the form in 08/09/2015 but still now there is no step taken kindly consider and make the procees as soon as possible in this speedy world.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        H
        harsh2707
        from Chennai, Tamil Nadu
        Oct 15, 2015
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        Address: Rewari, Haryana, 123401

        Hello sir, I tried to contact customer regarding deactivation of BSNL Hungama services but I was unable to contact. I want to unsubscribe to all of my bsnl Hungama services activated on my landline number. Landline No:[protected] Registered e-mail ID: [protected]@gmail.com
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          F
          fawasshanavas
          from Ferokh, Kerala
          Oct 15, 2015
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          Address: Malappuram, Kerala, 679330
          Website: www.bsnl.co.in

          I wanted immediate deactivation of hungama service provided by bsnl.. Though i have filed a complaint agianst the service there was no respose from the part of bsnl service..Rather the next bill was higher than expected even "without using" the service.. The service provided by bsnl is "worst" than expected !! its been the second time the same incident is been happend the bsnl side.. My land line no.[protected] mob no. - [protected]
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            S
            snsingh20782
            from Lucknow, Uttar Pradesh
            Oct 15, 2015
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            Address: Gorakhpur, Uttar Pradesh, 273001

            My bsnl number is [protected] when i uses my mobile data 0-12 mins the 3G speed decreases to just 20kbps only and then i switch off the mobile data off and then on it the speed then arises to high speed this problem is only faces on this no. Not any other bsnl no. I have to do it many times a day plz help. Shambhu Singh Daudpur Gorakhpur
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              M
              makhanlal ghose
              from Shillong, Meghalaya
              Oct 15, 2015
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              Sir, My bsnl landline phone[protected] is not working since last two days. It is located in below mentioned address. Nilima Ghose Bachara Patna At/Po- Jatni. Dist- Khurda. Orissa (752050) Kindly arrange for it's smooth working. Your's Faithfully M L Ghose
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                C
                Chidambaran Iyer
                from Ernakulam, Kerala
                Oct 15, 2015
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                Address: 044
                Website: WWW.BSNLHUNGAMA.COM

                Ihave telephone no [protected]at 35new no 85 4th main road gandhinagar adayar chennai.Even though i have not opted for hungama bsnl is charging one time charge for the past two months.Ihave received sms for this month bill and from the figure i could surmise that they have charged this month too.This is despite my mail to gm south not to charge
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  S
                  Sanjay Royal
                  from Noida, Uttar Pradesh
                  Oct 15, 2015
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  Captioned landline get disconnected due to non-payment but after re-payment the pending bills & cost of re-connection, landline is still down. Please find the attached supporting documents & confirm where it had been stuck. User Name- Shreyasi Singh Landline Number[protected] Account Number- [protected] Complete Address- 0291 Plot Number-1, ATS Green Village Expressway, Sec-93 A, Noida
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                    A
                    Arghya Bhattacharyya
                    from Jorhat, Assam
                    Oct 15, 2015
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                    Address: 713122

                    Sir, I intimated the S.D.E(Telephone) to consider the bill amount as the telephone line was out of order during the period from 19/09/2015 to 30/09/2015 but authority did not pay heed my appeal . I request you to reconsider the matter. LL & BB No:- [protected] Mobile:- [protected]
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                      A
                      Ashhar6699
                      from Gevrai, Maharashtra
                      Oct 16, 2015
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                      Address: Osmanabad, Maharashtra, 413501
                      Website: www.bsnl.hungama.com

                      My landline is bsnl and yesterday bsnl.hungama call me and it automatically on my vas service(movies on deman) and they not told me how to unsubscribe my service and I call to his call center but call center told me is not correct no My land line number:- [protected] Tell me how to unsubscribe my service
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                        A
                        awsingh
                        from Lucknow, Uttar Pradesh
                        Oct 15, 2015
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                        Address: Gorakhpur, Uttar Pradesh, 273016
                        Website: www.bsnl.hangama.com

                        A call came on my Tel.[protected] few days back, some recorded sound was coming on my Tel.The caller asked me to press one no. I did so, then came the voice that so much amount is payable.I could not understand but I didn't opt for any music or programme but I was charged Rs.219/- for that.Please note that I want that no further subscription be charged from me, as I want to unsubscribe.
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                          C
                          Charry
                          from Delhi, Delhi
                          Oct 15, 2015
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                          Address: Palwal, Haryana, 121102

                          My phone no. Is -[protected] I have already register the complaint on 10 aug, 2015 at 10.00 p.m. Icomplaint no. -[protected] nd there is no response from bsnl side till that date . It means that we have to cut the bsnl connection b'coz response time is so long nd we can't wait .its is very bad experience with bsnl .plz take the action as soon as possible b'coz its urgent
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            S
                            singhresham
                            from Badhni Kalan, Punjab
                            Oct 14, 2015
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                            Address: Fazilka, Punjab, ferozepur

                            I purchased BSNL SIMCARD Mobile No.[protected] in my name Resham Singh and paid Rs.120.Now the sim has been activated but the balance Rs.100 has not been credited. I have connected many times to the saller of product but all in vain.Pls do not allow to sell product to the thefter who do not credit the amount received
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                              perumalc
                              from New Delhi, Delhi
                              Oct 14, 2015
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                              Address: 792104
                              Website: www.bsnl

                              The Bsnl tower at Khupa in Anjaw Dist in Arunachal Pradesh is functioning by operators. Due to non-punctual of operator and bad service of bsnl SDOT and staffs the network is found to be available hardly 2 or 3 days in month. The bsnl consumers are facing problem for contact to out side persons.May be take necessary action for continuous function of the tower pl.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                E
                                eldho kp
                                from Chennai, Tamil Nadu
                                Oct 14, 2015
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                                Address: 683556
                                Website: toll free numb 198

                                I[protected] have taken 675rs internet plan(unlimied data) from BSNL(PERUMBAVOOR) because they have talled me that they will provide 2Mbps for first 1GB and 512kbps speed for the rest but for last 2months i am only getting 10kbps per second speed .I have complained 2times in customer care(198) and also complained 4 times in BSNL perumbavoor office(Broadband section) but they had not taken any action to my complaint...Now they are forcing me to cut my broadband plan...and i am having necessory proofs for what i hav said(voice recording)...so plz help me to take severe action for ther unsatisfactory service provided by them.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                WE ON A MISSION TO MAKING EVERYTHING WELL PLANED FROM US LEEUW FAMILY TO SWAZILAND UNDER DIGITAL OUTSOURCING ACTIVITIES ...CAN WE JUST HOLD ON TO MAKING EVERYTHING ORGANISED AS PLANNED UNDER DIGITAL MIGRATION .
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                                  Benpaul
                                  from Chennai, Tamil Nadu
                                  Oct 14, 2015
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                                  Address: Chennai, Tamil Nadu, 600117

                                  We got a bill for the number 22471635 which was Rs.4454 and when enquired they said that internet has been used but we don't even have the MODEM with us and on enquiry they are not giving us proper details and transferring the calls. They are cornering us in a situation where we have to pay. The phone numbers we contacted [protected], [protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    H
                                    Hridaya Narayan Chaubey
                                    from Ranchi, Jharkhand
                                    Oct 13, 2015
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                                    I have lost my Mobile phone on 02.05.2011 which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number. My mobile number is [protected] Please block the sim card and also lock my mobile with the above mentioned .
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                                      R
                                      R V Gupta
                                      from Jaipur, Rajasthan
                                      Oct 13, 2015
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                                      Address: 208002

                                      Yesterday i.e. on 12/10/2015 I got my new replaced SIM in place of old one lost for BSNL CellOne phone no. [protected].from BSNL Office The Mall Kanpur. I was told that it will be activated latest by 4 p.m. on 12/10/2015. Sorry to say that even till now it is not activated for the reasons best known to them. Please direct the concrned authorities to activate the same.
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                                        M
                                        Manoj Kumar Govindan
                                        from Karimnagar, Telangana
                                        Oct 12, 2015
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                                        Address: 600122

                                        Hello, I hold bsnl broadband for more than 8 years. In the past 3 months I found frequent disconnect in my broadband... I raised almost 10 complaints but nothing work out... I tried even visiting bsnl customer care and telephone exchange but no one turn up... My landline number:[protected] Please do something about it.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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