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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Oct 9, 2025
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 323

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S
sunil y sehgal
from Baramati, Maharashtra
Oct 3, 2015
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Address: Pune, Maharashtra

Our bsnll landline number +[protected] in pradhikaran Nigdi Akurdi, , Pune 411044 is dead for the past four days. Complaint token number is [protected]. No action is taken for four days. also 1500 is not able tell the status, standard message system is down. from last three days if bsnl own system is down. please let us know about your costumers.
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    sunil y sehgal
    from Baramati, Maharashtra
    Oct 3, 2015
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    Address: Pune, Maharashtra

    Our bsnll landline number +[protected] in pradhikaran Nigdi Akurdi, , Pune 411044 is dead for the past four days.
    Complaint token number is [protected]. No action is taken for four days. also 1500 is not able tell the status, standard message system is down. from last three days if bsnl own system is down. please let us know about your costumers.
    Oct 03, 2015
    Updated by sunil y sehgal     please correct the no. wrongly typed as 27655045 correct no is 27658045 Our bsnll landline number +[protected] in pradhikaran Nigdi Akurdi, , Pune 411044
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      C. S. Ramakrishnan
      from Chennai, Tamil Nadu
      Oct 3, 2015
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      Dear Sir, I have a cell one post paid connection [protected] & a Jodi SIM card mobile no. [protected]; the service coverage inside the home / buildings is very poor; we have come to the street to speak or take our calls. Very pitiable; also frequently call drops are there; for one call to mature, I get minimum 5 call drops; I have checked this between the above two cell numbers and the same happens. BSNL needs to do something about or else you will see a spate of connection closures. I hope you have sensible people who attend to this. Otherwise no other go than to look for other private players like AIRTEL / AIRCELL/TATA. Thanks C.S. Ramakrishnan
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        gopalbisht
        Oct 2, 2015
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        Please provide as much information as possible... r I have three complain against bsnl 1. For quary bsnl costomer care center not giving positive feedback alway said please call after 2 hour or 24 hour. 2. For local end bsnl not providing me physical connectivity properly. I request Mr. parmar and mister naresh to change my cable from phone to dp because this cable has 5 to 6 joint within 12 to 15 mtr. 3. I have registered lot of complaints in bsnl costomer care centre but not rectified even one. 4. when I am calling to bsnl costomer care 1500 from my land line no [protected] call automatically disconnected after 1-2 min. Thank you please solve my problem
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          gopalbisht
          Oct 2, 2015
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          Sir I have three complain against bsnl 1. For quary bsnl costomer care center not giving positive feedback alway said please call after 2 hour or 24 hour. 2. For local end bsnl not providing me physical connectivity properly. I request Mr. parmar and mister naresh to change my cable from phone to dp because this cable has 5 to 6 joint within 12 to 15 mtr. 3. I have registered lot of complaints in bsnl costomer care centre but not rectified even one. 4. when I am calling to bsnl costomer care 1500 from my land line no [protected] call automatically disconnected after 1-2 min. Thank you please solve my problem
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            R
            Ramesh Madaan
            from Hisar, Haryana
            Oct 1, 2015
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            Address: Sirsa, Haryana

            R/Sir, With reference to my application dated[protected] regarding providing land line telephone and broadband connection at home address: 16/343, Subhash Colony, Mal Godam Road, Near Jai Bharat School, Sirsa but no response has given by BSNL authority so far inspite of repeated requests made to Officers/official of BSNL. Please resolve my complaint at the earliest possible. My cell is[protected]
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              lovish91
              from Haridwar, Uttarakhand
              Oct 1, 2015
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              Address: Haridwar, Uttarakhand

              As per my plan i was promised a fup speed of 1mbps speed. i have been paying that for a long time but when u go for complain they say you live far from bsnl thats why u don't get speed. now they are saying as per 1 oct but dont see any difference not even 512 kbps.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                Ajaick87
                from Ernakulam, Kerala
                Sep 30, 2015
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                Address: Ernakulam, Kerala

                Yesterday I calling to customer care (1503) for saying data speed problem. But he was take the call and cut the call before I saying... He said that Bsnl 4G updation are in progres so the speed is low. In last one year, this data speed problem here. Dear BSNL, first u give your 2G, 3G service in correctly. Then jump to 4G...
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                  A
                  arychamp
                  from Nashik, Maharashtra
                  Sep 30, 2015
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                  Address: Nashik, Maharashtra
                  Website: bsnl.hungama.com/

                  Sir, My land line number is[protected], my alternate number is[protected]. On 30 Sep 15 at 0300PM, I was fraudulently made to subscribe to BSNL hungama scheme stating that it was free. The moment i pressed the activation button, i was told about the charges. When i confronted the lady saying you said it was free she disconnected the call, pl help. my land line number is[protected]
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    G
                    gojhablc
                    from Saharsa, Bihar
                    Sep 30, 2015
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                    Address: Patna, Bihar
                    Website: Bharat Sanchar Nigam Ltd.

                    I am Gautam Ojha, email id [protected]@gmail.com mob. no. [protected] date of incident 24/09/2015 complain : I always recharge my prepaid bsnl mobile online. On 24/09/2015 I try to recharge my bsnl mobile [protected] for Rs. 155 data pack. Between the process the amount of Rs 155 has been deducted from my account but I could not get the balance till today. Niether the deducted amount is credited in my account. The Transaction no. is TXE[protected]. The Transaction status is shown failed. Please do the needful that the amount is credited in my account.
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                      Mulla Tanveer
                      from Ongole, Andhra Pradesh
                      Sep 29, 2015
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                      Address: Kurnool, Andhra Pradesh

                      Sir/ Madam, I Am Tanveer Ahmed from Yemmiganur, kurnool, Andhra pradesh i want to pay broadband bill of BSNL landline no :[protected], i made through online banking, the transaction was successful but the payment was failed, i asked SBI branch customers they said transaction was successful problem was in BSNL they said, I want my money back that's it these are my payment details : 21-Sep[protected]Sep-2015) TO TRANSFER INB BSNL Payments BSNL Payments DSBI[protected]IG0ASFVMM5 809.00. Please help me to get this problem solved and get my money back.
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                        K
                        Kesava Rao
                        from Mumbai, Maharashtra
                        Sep 29, 2015
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                        Website: www.bsnl.co.in

                        I have been receiving frequent calls from number starting with +91 140 980... causing me severe disturbance during important meetings and at work place. Kindly exempt this number from my call receiving list and also activate the do not disturb pack for the number below. +91 [protected]. Thanks, Kesava Rao
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Krishna096
                          from Ahmedabad, Gujarat
                          Sep 29, 2015
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                          Address: Ahmedabad, Gujarat
                          Website: www.bsnl.co.in

                          I'm a regular payer of BSNL Landline bill of telephone no.[protected]. From one last month my telephone is dead, and its been a more than one month i have made a complaint in BSNL but still not a single line man has visted our place to solve problem . and My complain docket no. Is [protected]. Despite of complaining at telephone exchange, still issue has remained unresolved.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            V
                            Visitant
                            from Delhi, Delhi
                            Sep 28, 2015
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                            Address: Dakshina Kannada, Karnataka

                            Account number:[protected] Place : Ashoknagara 575006 Mangalore The CDMA/EVDO wireless signal strength near Ashoknagara Mangalore 575006 is very low, and sometimes keeps changing from 1x to EVDO. During night time the performance is fairly good but very bad during day time. We have EVDO unlimited Rs.860 post paid service but the service is really not upto the expectation.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S
                              Sarithahes
                              from Nagercoil, Tamil Nadu
                              Sep 27, 2015
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                              Internet is not working

                              Address: Kozhikode, Kerala

                              Sir, i'am saritha, we are freelancers we work for many firms, Since last one month my BSNL internet was not working properly, I was registered complain at least 4 times, but no use and nobody helps us . So we can't work properly, So we have huge loss in our business....
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                              Debashis84
                              Sep 27, 2015
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                              My BSNL fn number is [protected]. Recently i am facing the problem that phone is not work after 9 in the evening. as we know BSNL free call facility to customer in between 9pm to 7am. But I think some BSNL officialls doing this corruption and phone does not work after 9PM.
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                                philipandrews
                                from Perumbavoor, Kerala
                                Sep 26, 2015
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                                Address: Ernakulam, Kerala

                                Sir i had taken a BSNL Broadband connection during the month end of june and form that day i am unable to use the fesility properly due to some problem with its ADSL and i had repeatedly notified it to the BSNL office at kolencherry for resolveing the issue and till now no action is being taken from them .. this is soo shameful to say that the government has hired such irresponsible officials at BSNL. my telephone number for which the issue is registered is [protected] and our BSNL exchange is at Kolencherry, Ernakulam district, pin code: 682311 I request you to take necessary action to resolve the issue
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                Sir i had taken a BSNL Broadband connection during the month end of june and from that day i am unable to use the fesility properly due to some problem with its ADSL and i had repeatedly notified it to the BSNL office at kolencherry for resolveing the issue and till now no action is being taken from them .. this is soo shameful to say that the government has hired such irresponsible officials at BSNL. my telephone number for which the issue is registered is [protected] and our BSNL exchange is at Kolencherry, Ernakulam district, pin code: 682311 I request you to take necessary action to resolve the issue
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                                  S
                                  shaikh abd
                                  from Mumbai, Maharashtra
                                  Sep 26, 2015
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                                  Address: Pune, Maharashtra
                                  Website: bsnl.in/opencms/bsnl/BSNL/services/mobile/evdo_prepaid.html

                                  I am a Customer of EVDO Sim. BSNL website shows 500 rupees for 5 GB bundled data plan for prepaid EVDO as link given below.
                                  http://bsnl.in/opencms/bsnl/BSNL/services/mobile/evdo_prepaid.html.

                                  But When we recharge they take 600 rupees for the same recharge of evdo data card.
                                  +1 photos
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Chandru gopu
                                    from Bengaluru, Karnataka
                                    Sep 26, 2015
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                                    Website: bsnl & paytm

                                    On 06/09/2015 I was trying to recharge for my cell no [protected] using paytm website. Recharge was for Rs 84( 59+ paytm wallet money 25) under ref.no.[protected].An amount of Rs. 59/ was debited from my bank a/c under transaction no.CCAI1AVN816 but recharge failed. Please. resolve the issue so that the amount is refunded to my a/c
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                                      alokpaytm
                                      from Jamshedpur, Jharkhand
                                      Sep 25, 2015
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                                      Address: New Delhi, Delhi
                                      Website: paytm.com

                                      On 24th sept.2015 I requested online special recharge with Rs.125 through paytm.My reference no.is [protected].I received message for successful recharge from 1127073 on 24th sept 2015 at 02:39:45 hour through BSNL .But I have not received the said money in my mobile as yet.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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