Bharat Sanchar Nigam [BSNL] Complaints & Reviews

On August, 10, 2015, I received a message on my mobile. no:[protected], from BT-DEACTC that my pack JPS5S(53030) has been activated and to unsubscribe, send a message so & so to so & so number. My question is, who has authorised or requested BSNL to activate any pack. Does BSNL think that we do not have any other work other than sending messages to deactivate a pack which we never activated in the first place. Does this not amount to unfair trade practice? A few days back I had to spend my valuable time and money running from pillar to post because around 15 GB of data was wiped out from my 3G mobile account (Ph. no:[protected] on 12th Oct.2015, because it was alleged that the data recharge pack DATA 155 which I never activated, allegedly expired. This had happened in spite of the fact that I extended the validity of my DATA plan 1251 for one year by recharging with Rs.1251 on 11th Sep.2015 itself. When I contacted the customer service personnel through the IVRS many times, they all had only one reply. They all said that I exhausted all my data standing to my credit by browsing through the net. Eventually, the lost data was restored to my account after an online complaint was lodged, thanks to the Customer Service personnel at BSNL, Ranipet. Will BSNL desist from indulging in this kind o[censored]nfair trade practice in future?

I am n.thangavel from chennimalai. my telephone number is[protected] under erode telecom district. my telephone not working properly past three months. i am paid bill wastely for past three months. i am also compliant in chennimalai exchange office.but there are not responding till now. so kindly i request you immediate action taken by my problem. n.thangavel, 90/1, arubna giri nather first street, chennimalai-638051. mobile no-[protected] email [protected]@gmail.com

Additional services like Games on Demand, Music on Demand and Movie on Demand by Hungama are activated on my BSNL broadband without my consent and i want to unsubscribe that from my computer. my phone number is [protected]. Please UNSUBSCRIBE immediately and arrange to return all the MONEY which is taken by BSNL Fradulently. Otherwise I shall be compelled to go LEGAL.

I have tried my time to contact customer care on[protected] and then [protected] but there is no response from local number asn says number is not exist and on toll free number it is saying call on local number that is [protected] so how to connect to bsnl when require any help. It is bad service by bsnl forever it has not learnt anything from the market from any other cellular. government means governmnet.

Today (16.10.15) at 10:30 am, I recharged my mobile no. [protected] with Rs 98/- with Paytm from my SBI a/c. Received message from Paytm, all formalities were done (Paytm operator reference no. [protected]), but my mobile did not get recharged. Money also deducted from my SBI a/c. Please solve the matter urgently.

Sir, I have paid BSNL Land Line Bill on line payment to my Land Line No.[protected] for Rs. 395/- on[protected] with my sbh debit card. vide POS[protected]. on Bill desk .
today i.e on[protected] my account is debited Rs.51-30 vide MDS POS Sur/Ser Chgs STL[protected] .
pl refund the amt of Rs.51.30 to my Account No.[protected] SBH .

I have disconnection my landline no.[protected] in the month of 23.2.2015. At the time of disconnection, I have submitted original security deposit receipt along with the application and also total accessories to my Local exchange (Ramesh Mitra Road, Kolkata). After receiving all the documents, they have given me a receipt but when I follow up for my refund they are pressurising me for Notarised Indemnity Bond against security deposit whereas I have already submitted them the Original Security Deposit Receipt.

Kindly help me in this regard as I am retired person.

GURUDEV SINGH GILL
[protected]

My landline no [protected] is out of order for the last 3 months due to which my broadband is not functional.Despite of several complains no action is being taken.Everytime the officials say another 5 days.The other landline numbers 50 metres from my residence are functional.details of the customer are Dr.Surendra Prasad, Manju Kunj, Behind B70, Harmu Housing Colony, Ranchi, jharkhand

Dear sir, I would like to see all my outgoing call from the BSNL landline in Trivandrum, Kerala. I feel that I am being billed extra. Not only that I want a bimonthly bill not every month. My telephone number is[protected] Hope you would look into this matter.

This is pulavarthy.Surekha rani, with land line no.[protected]. Every month i had to pay for bsnl hungama without downloading any movie, music, or game from your website. Why this happens? hence, please deactiveate my account from your website. Otherwise, i have to go for further action.

I had provided shifting application form in the bsnl office which is located in brough road, erode. I submit the form in 08/09/2015 but still now there is no step taken kindly consider and make the procees as soon as possible in this speedy world.

Hello sir, I tried to contact customer regarding deactivation of BSNL Hungama services but I was unable to contact. I want to unsubscribe to all of my bsnl Hungama services activated on my landline number. Landline No:[protected] Registered e-mail ID: [protected]@gmail.com

I wanted immediate deactivation of hungama service provided by bsnl.. Though i have filed a complaint agianst the service there was no respose from the part of bsnl service..Rather the next bill was higher than expected even "without using" the service.. The service provided by bsnl is "worst" than expected !! its been the second time the same incident is been happend the bsnl side.. My land line no.[protected] mob no. - [protected]

My bsnl number is [protected] when i uses my mobile data 0-12 mins the 3G speed decreases to just 20kbps only and then i switch off the mobile data off and then on it the speed then arises to high speed this problem is only faces on this no. Not any other bsnl no. I have to do it many times a day plz help. Shambhu Singh Daudpur Gorakhpur

Sir, My bsnl landline phone[protected] is not working since last two days. It is located in below mentioned address. Nilima Ghose Bachara Patna At/Po- Jatni. Dist- Khurda. Orissa (752050) Kindly arrange for it's smooth working. Your's Faithfully M L Ghose

Ihave telephone no [protected]at 35new no 85 4th main road gandhinagar adayar chennai.Even though i have not opted for hungama bsnl is charging one time charge for the past two months.Ihave received sms for this month bill and from the figure i could surmise that they have charged this month too.This is despite my mail to gm south not to charge

Captioned landline get disconnected due to non-payment but after re-payment the pending bills & cost of re-connection, landline is still down. Please find the attached supporting documents & confirm where it had been stuck. User Name- Shreyasi Singh Landline Number[protected] Account Number- [protected] Complete Address- 0291 Plot Number-1, ATS Green Village Expressway, Sec-93 A, Noida

Sir, I intimated the S.D.E(Telephone) to consider the bill amount as the telephone line was out of order during the period from 19/09/2015 to 30/09/2015 but authority did not pay heed my appeal . I request you to reconsider the matter. LL & BB No:- [protected] Mobile:- [protected]

My landline is bsnl and yesterday bsnl.hungama call me and it automatically on my vas service(movies on deman) and they not told me how to unsubscribe my service and I call to his call center but call center told me is not correct no My land line number:- [protected] Tell me how to unsubscribe my service

A call came on my Tel.[protected] few days back, some recorded sound was coming on my Tel.The caller asked me to press one no. I did so, then came the voice that so much amount is payable.I could not understand but I didn't opt for any music or programme but I was charged Rs.219/- for that.Please note that I want that no further subscription be charged from me, as I want to unsubscribe.