Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir/madam, i am a customer of bsnl land line and broadband serivices for numerous years.It is very unfortunate that whenever the line and connection is disturbed the customer care services and its centres become casual.We donot use this connection for show off business.We use it for education and work purpose.From 6th sep, 2015 to till date there is no connection in rabeendranagar, mahendra banerjee road, behala, kol-60 (w.B.).I dont know whether this bsnl team will take any step or not.If they take any step, then it will be a nice one for me and the consumers in that locality. Moreover it is a humble request before bsnl authorities to kindly adjust the billing amount of this period.As there is no connection then there should be no billing amount.

I'm vijay bhaskar rao belongs to west godavari dist Sir im using the land line number since six months i have adviced our JE AND AE several times but there is no use and also there is no pending bills So I request u please solve the problem

सर मेरा दूरभाष न.[protected] बंद है जिसकी शिकायत मेरे द्वारा 198 पर एवं एस.डी.ओ को कई बार करने के उपरांत भी बंद दूरभाष को चालू नही किया गया है अत तुरंत मेरे बंद उपरोक्त दूरभाष न .को चालू करवाने की कृपा करे धन्यवाद

I Srinivas Rao from pendurthi bearing telephone land line number 2705742 kindly bring to your notice that my land line phone was not working past 2 months. I was repeatedly complaining same to exchange member. He sent some one to look after that he outrightly said that outside wire should be changed. From that time I am requesting him but those people were not at all responding. I am completely disgusted from the behavior of telephone exchange members

My broadband number[protected] is not working from 12.09.15 and i have registered a complaint through IVR on Dt:12.09.15 Time:21:17PM. I received an SMS on 13.09.15 complaint no:[protected]. On 15.09.15 i received an automated SMS stating that your complaint has been resolved but no one has attended the fault till date. Again i have registered a complaint through toll free customer care on 15.09.15 Complaint no:[protected] to rectify the fault atleast by this time. Till now ie Date:18.09.15 and Time: 15.30 the issue is not resolved.

My bsnl broadband is not working since last one month and i have also done a complaint before whosw deatils are as follows:computerised ivrs complain number[protected] dated 26 / 08 / 2015
Complain docket number provided by customer care [protected] dated 01 / 09 / 2015.
Now i want my bill to be waived and also my problem to be resolved asap otherwise i will go to consumer court for the same.

DEAR SIR, my mobile no is [protected] I request you my out going and incoming call ditails for 01.09.2015 to 16.09.2015 which number or how many time talking for this date ? please send the ditails as soon as posible your's faith fully

I submitted my bsnl broadband connection in june of 2015 bearing customer id [protected], but still bill are coming for last two months total amount of which is Rs 1802. the bills are even showing no usage and are minimum rentals. when I try to lodge a complaint they said it cant be lodged since a disconnect order [protected] is in place. my landline number is [protected] of Manipur N.E2 sector. I will hope bsnl solve this problem and save my agony.

Dear sir/Madem, I done recharge for wrong bsnl number([protected]) with topup of 160/- (Maharastra circle) through online payment(paytm its orderid no:[protected]) kindly refund that amount to [protected] or to paytm account. kindly do needful

Land Line No.[protected] I disconnected by BSNL land line connection on 9th August 2014 (Initially opted for shifting due to house change, but because of not availability of lines in my new house location). My local BSNL office intimated that my account was settled on 10th October 2014, List No. 712, Sl. No. 1, Cheque No. 58777 and Refund Amount 2, 226. But, I did not received the said cheque and i am continuously visiting BSNL office and they are telling that they sent for re-sending the cheque and not received the same. Its more than 1 year now and still i didn't received the telephone deposit amount. Could you please send my funds at the earliest.

Sir, i recharged with rs.135 (300 mins local, std to any network 28 days validity) on[protected] but im not getting the benefits neither it shows recharge success message but when i approached retailer he told me that recharge was successful then i called customer care they told me that within 24 hours i will get the benefit but it is 48 hours now and no response im in roaming and im in very difficulty now.

I Tirath Singh Jamwal S/o Sh Baj Singh R/o Tikri Tehsil and District Udhampur having a BSNL Broadband connerction with no. [protected] from april 2008 but it is not working from last 3 year i.e Sept 2012 to till date. I Complain regarding this to BSNL time to time but still there is no response from them. I am facing problem in my date to day work due to non availability of Internet and here Bsnl is the only service provider for broadband. BSNL offered me WIMAX for broadband and WLL for landline but there is no network for WIMAX in this area i also compalin for this in bsnl office but there is no response for that.The network of wimax is also checked by BSNL officers. sir pls resolve my problem regards Tirath singh [protected]

I have sim of bsnl cellone of chhatisgarh name under seema shukla. My cell no is [protected].I have done portablity in orissa on 29 august. From that day my when i got new portable sim my sim doesnot run internet. I have complaint to bsnl nalco bsnl customer but they only give assurance and from that date to till now i am not able to run internet.Plz resolve my issue. I am constantly in a state of delimma.

I am using landline no.[protected]h.no.1581b, near old gugga marhi kalka) for the last 20 years. my landline number remains always under complaint. this time i lodged my complaint through e system on dt. 27.08.2015 but no response received for 15 days. after that i called up on 1500 no. but the person says that our computer is not working well and we are unable to search your complaint no. I called up in local office of bsnl and got the mobile no. of SDO i.e.[protected], I called up this fellow on dt. 08.07.2015 about my problem and the person committed that i will send person tomorrow i.e. on 09.09.2015 but nobody visited my home. I again called up this fellow on 13.09.2015 and again given reminder to him and he said that i will call up you after sending the person on dt. 14.09.2015. Nobody visited to my residence.. Today on 15.09.2015 i called up him that you have not called up me and not send your person to solve my problem. The person replied me that the our man has solved all the problem of landline nos. of your area. He said me that why dont you called up me in the daytime. I threatened him that i will lodge your compaint to the higher authority. The person SDO said that you go anywhere I dont bother. This is the wording of a govt. servant because he is getting the salary in his account every month whether he works or not.

Dear Sir. I have a Cellone number[protected] in Chennai. I have enable 3G mobile data, but I hardly get 3G or H+ sign, I only get E signal and find it very hard to browse or send receive mails / data. Also network drops and call drops are very very common daily.,

My landline no. is [protected]. Most of time this no. is dead due to this the broadband connection facility available max 15 days in a month.I have complained many times in bsnl customer care and bsnl Jamtara Exchange. But they did not response on it. I am using this bsnl combo plan for broadband and landline from 3 months they charge me 4814 rupees excluding router and phone set but I using only 1 month. My landline and broadband is dead till now.My contact no is [protected]. Plz help me...

Dear sir, It is to inform you that my landline number[protected] and[protected] becomes dead after every 5 days.I have complaint in the exchange from time to time but it is very unfortunate that my complaint has not been responded.I have been a very old customer of bsnl. I request you to kindly look into the matter.I will be highly obliged. Tapas bhattacharya 1078, chandra ganga enclave Flat no.100 Kanpur-208010 Contact no.[protected]

I had BSNL broadband connection[protected] and got cancelled as I shifter to new house. Still I haven't got the refund and settlement after adjustments. Name: Harish N. Yagati Landline No.:[protected] Address: #1125, 2nd Main, 5thStage, BEML Layout, RR Nagar, Bangalore 560098

Sir,
Kindly see this issue as very important. . . I am working in collector office theni. . . I ve a problem of not getting signal in this area. . . This is why many of our staffs have been not using the bsnl. . . And they are telling me to change the network. . . I called about the customer care. . . Explained. . . But nothing happened. . . So i need a reply on this early. . . In a govt office if you not providing a good service whereelse you can sir. . .
Thank you

Sir, due to digging of mud by the side of the road for drains it happened some how that my landline cable connection got terminated and i have been filing complain again again but there was no proper response to it. My number is[protected]DARBHANGA) Bihar.SO finally i filed a complain online on 1st sep, 2015 the compaint no is[protected].To my surprise i was again lied.THE case was closed on 7th saing that my complain is resolved but its not actually.So today i again filed a complain(complaint no-[protected]) and they told me that my problem will be resolved, what if the sae the happens.Apart from it i even tried calling darbhanga bsnl ofifice but the people there are so lethargic that wont pick up the call even once and most of th time calls comes busy(rather they pick up the diaer and keep it so as to prevent calls from coming.I would really be gland i[censored] could solve my problem thanking you. So sir i want two things one is to reslove the problem and second is provide me rebate in my bill as i aint getting benefit of landline services even after filing a complaint just because of their ignorance. Rohit contract no- email [protected]@gmail.com