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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 326

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N
nikhil s babu
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Broadband service failure

Surendra babu Ashadam Kalluvettankuzhy Mancode po Chithara Pin 691559 12/9/2015 Dear sir Account Number: [protected] Customer Id : [protected] Phone Number : [protected] Service ID : sb2429682_scdrid I am writing to you to complain that I am experiencing a lack of connection with my broadband service. This has been occurring since[protected] approximately 2 month. I...
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B
bapi22
from Kolkata, West Bengal
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Wimax service

Address:Mayurbhanj, Odisha

Sir i chandra kanta acharya i have a wimax id ob10001629 . It stopped working since 1.5 years due to system fallier of nearest exchange. Now it working properly. So i go to tdm office and applied to consider minimum bill and activation the wimax . But the officer sde /caf refused to activate it....
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P
Priya555
from Chennai, Tamil Nadu
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BSnl bill payment problem

Address:Chennai, Tamil Nadu

Dear All, I have paid last month bill (BSNL land line) via online, i was check with my bank account it was debited, now this month (August) bill i was get, they are included last month bill, let me know how could this happens. Telephone number[protected] Transaction id--IIN/I-Debit/BSNL Bill/[protected]--Amount 608 Thanks, Priya...
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V
v thiagarajan
from Indore, Madhya Pradesh
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Deactivation of HUNGAMA MUSIC AND MOVIE

Address:Indore, Madhya Pradesh

My landline No is[protected]. I have tried my level best to contact the customer care no 1500 and toll free no [protected] regarding to the subjected matter but i have failed to get proper response. From the begining I have not used the facilities and they have make enquiry with my son who is a minor and they activiated the facilities. Today I am facing to pay the bills. Hence please deactive the same immediately, please...
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V
Venkat Rama Rao J
from Mumbai, Maharashtra
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Blocking SIM Card

Address:Hyderabad, Andhra Pradesh

I Requested to My Blocked Sim Card No:[protected] Which was Lost while Travelling when i Called BSNL Customer Care No:[protected] and Spoke to Mr.Avinash Kumar But he says that Blocking of SIM Card will Take around 24 Hours after verifying all information me.. But after logging complaint with customer care do we need to wait for 24 hours to block the services....
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R
ravikumardowluru
from Puducherry, Puducherry
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Slow internet speed since last month

Address:Visakhapatnam, Andhra Pradesh

I, d. Ravi kumar herewith submitting a complaint about slow internet speed. I do have bsnl broadband combo plane from two years with phone no.[protected] and still last month i have good enough speed of about 150 to 200kbps.

But from last month my internet speed fallen drastically to 10 to 20kbps. Even after complaint, the line man unable to rectify it and we are very unhappy with this speed and will terminate my connection...
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S
stshinde
from Nashik, Maharashtra
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Billing increase

Address:Nashik, Maharashtra

Dear Sir, I am old customer of BSNL, i am using bsnl landline service since year 2000. From july 15 adjustments were made in my bill.I am not using bsnl hungama website for movies on demand or game or music.Please kindly DEACTIVATE this service as early as possible.My customer id is [protected] and land line no is[protected].I have submitted application to deactivate this service still my billing is increasing. Thanks....
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P
Paul K.
from Delhi, Delhi
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Wrong information about owner

Address:Ahmedabad, Gujarat

The HDFC banks credit card(Kolkata) and some car and bike service keeps on calling me on [protected] and asks for Dweeprohor Das. This guy is probably from Guwahati and have given my number [protected] in all contact details to the above mentioned people. Kindly look into the matter and do the needful. Either inform the people as HDFC credit cards that this number belongs to me and not to some one from Guwahati named Dweepprohor/Diprohor/Deeprohor...
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G
guptarohit0309
from Hyderabad, Telangana
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Bus delayed by 20 min.

Address:Indore, Madhya Pradesh

Dear paytm team, It is same full that as an indian you all can't change My concern is that I have booked hans travel bus for 1 seat for date10.09.2015 Departure timing was 9:45am but bus donot arrived till 10:15am. For urgency I booked another bus Request you to check the gap and pl don't let them in option for booking Atlast I need refund Regards Rohit gupta [protected]@gmail.com [protected]...
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arup.nath
from Bangalore, Karnataka
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Very poor Bsnl 3G network tower.

Address:Bangalore, Karnataka

I am facing very poor 3G (UMTS/WCDMA) mobile network tower at my place. Hence, I can't use my high speed internet, Video calls and Call drops on 3G network. Hence my 3G internet package whatever I take goes waste. I did place complain on to customer support but they later texted me saying the issue is resolved. Till date no one from BSNL visited my place. Other networks such as TATADOCOMO, AIRCEL, AIRTEL, VODAFONE works fine, but only BSNL...
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L
lijopjose
from Thrissur, Kerala
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Telephone complaint

Address:Kottayam, Kerala

Dear Sirs, It is very pathetic. My telephone[protected] in poovarany exchange of Kottayam district) repaired after several complaints on July last week. But it gain dead within two weeks. I again registerd online complaint on 18/08/15 and no action taken till date. And it is showing as closed in your website. I didnt get any refund for last one year non - working of the telephone. Hence pl urgently repair the telephone and take necessary...
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30655ka^4
from Ahmedabad, Gujarat
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User name and password of my wifi is not functioning

Address:Navsari, Gujarat

Since last one week I am facing problem in connecting my pc with Internet. Error-651
is the message flashed.
I made 2-3 complaints but no engineer is visiting my house to check where and what
is the problem. Plus I have forgot the original user name and p/w. I want to reset
both, if the engineer do come to my help.

My Land Line[protected]
My city- Ahmedabad Gujarat
My Nearest Tel....
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O
o p mahawar
from Jaipur, Rajasthan
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Unethical behaviour

Address:Jaipur, Rajasthan

I am having a landline connection no[protected] at Jaipur Centre. recently I took broad band service on it, but it is dead most the time and telephone instrument is also not working properly. I went to bsnl, malviya nagar, Jaipur office on 09.09.2015 and meet Mr Ramesh Chand JTO for change of instrument and for making complaint for non working of telephone. He has not entertained my complaint and his behavior was not good. I request...
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A
Arunmaki
from Alampur, Telangana
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Please cancel-bsnl activated hungama plan with out my knowledge

Address:Chennai, Tamil Nadu

Sir
My land line no;[protected]. We have not used any hungama plans like games, movies, music. Just i noticed you charged one time charge for aug'15 and 'sep'15. I have not known that how many months you charged like this.

This can not be justified that you imposed this plan with out customer approval and knowledge. Kindly refund the amount that you charged in hungama plan.

We are...
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P
padhygs
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late receival/not receiving message from icici bank .

I am not receiving only icici bank transaction message in my regd bsnl prepaid mob.[protected] since last month.Some times getting very late msg & unable to get OTP alerts, On enquiry to icici bank, they replied, we are sending msg, u chk the service provider(BSNL),...
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T
tanbir101
from Mumbai, Maharashtra
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Broadband not working from past 16 days.

Address:Amritsar, Punjab

My broadband (number[protected] location Amritsar, Punjab ) is not working from past 16 days. I registered a complaint (number [protected]) on August 24, 2015 but the problem is still there. No progress has been made. I visited their office 6 times but in vain. Whenever I visit the SDO's office he says, "Your issue will be resolved today", which I have been listening from past 10 days. Then on 7 September 2015 I visited GM's office. His...
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Address:Bokaro, Jharkhand

Experiencing speed capping in micro sim of bsnl. Micro sim 100-250kbps internet speed. Normal sim 300-700kbps internet speed. In same network area. Also, There is a non availability of micro sim of bsnl at customer care center of bokaro from two months, Every time i go to them they says micro sim not available in entire jharkhand state, Please help Deepak From Bokaro 827001 I checked four times In bsnl office of bokaro situated...
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R
ramkr14
from Rajkot, Gujarat
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Refund deposit amount

Please provide as much information as possible...my tel no[protected] surrend on may 2013 and msgs received from bsnlcare your service has been discont on[protected] ==sau shashikala ramkrishna wadekar nandipeth ekta marg washim 444505 dist washim maharashtra...
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D
dsarkhel
from Delhi, Delhi
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Postpaid Mobile bill- Payment

Hello I have received a confirmation through SMS from Cellone regarding successful payment of my mobile bill against their INVOICE NO[protected] DATE 02 SEPT 2015 However, on log in the status is showing failed transaction. It may be noted that that payment has already been made through net transfer and confirmation also been received. I am totally confused. I unable to post any complaint in their web site since the relevant link under...
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S
Sudhir kuamr
from Delhi, Delhi
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Not working properly since installed

Sir Wi Max of BSNL has been installed a few week back but regret to say it never works properly it works only when there representatavi come and make necessary change in its direction and as they left it stops working, making complaint they say every day I can't see or problem .Question who will see it, is it customer fault ? Wi Max is installed at my home in the name of my son Mayank Srivastava, at C/102/714 Mohaddipur North Gorakhpur...
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