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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 329

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Z
zeest_luv
from Dumka, Jharkhand
Aug 27, 2015
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Address: Dhanbad, Jharkhand

Please deactivate all bsnl hungama services activated on my BSNL Broadband, My BSNL Landline No' is[protected]. This is my humble request to deactivate all hungama services. I tried a lot to contact on [protected] but never any customer care executive ever pick up these calls. This is a FAKE service and needs to launch a real CYBER FIR on these fraud services. Please help me out.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Send a mail to : support.[protected]@hungama.com Or you can drop a written complaint to the SDO(T) of your local telephone exchange.
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    Ratheesh KS
    Aug 27, 2015
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    Address: Chennai, Tamil Nadu

    I'm Ratheesh my mobile number [protected] I'm fully unsatisfied in your customer care services Because he is not solve for my compliance The problem is I'm talking with your customer care executive 20th 7.00pm.that time he was giving wrong information so my amount was loss
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      adi7yanaik
      from Morjim, Goa
      Aug 27, 2015
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      Address: North Goa, Goa

      This is happening since the last 2 days. When I'm browsing, the ISP randomly directs me to their promotional email service http://mail.bsnl.in/ . This makes the web browser lose the URL I intended to visit which in turn hampers my productivity during work time. I believe it also violates the NetNeutrality principles.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        Lokesh Nimma
        from Vepagunta, Andhra Pradesh
        Aug 27, 2015
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        Address: Hyderabad, Andhra Pradesh

        Dear Sir/Madam, My name lokesh, i was used Post paid BSNL No.[protected] earlier. now its converted in to IDEA. in port conversation time i have paid excess paid to bsnl. Till date that deposit amount & excess paid amount not yet received. 2 months back they have sent one cheque to my old hyderabad address.but iam not in hyderabad, i was shifted to vizag address. last month june i was raised complaint with request letter along with my new vizag address. kindly look in this matter & close ASAP. Thanks & Regards, Lokesh N
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          G
          Gopal13
          from Bengaluru, Karnataka
          Aug 26, 2015
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          Address: Howrah, West Bengal

          I beg to inform you that i was not access internet and phone before 6 months (From march 2015 to august 2015) my account number is [protected] phone number[protected] the problem is "we cant pay bills (Amount is 3108 / - ) " because we cant access service so why we pay bills? So that why kindly we request you to disconnect my line.
          One more topic : - today we was go to satyawala telephone exchange (Bsnl) for disconnect my line when we go there and meet to counter number 208 he was say to us "if you take rent you have to pay the outstanding amount first then we will disconnect your line"
          I was complaint to bsnl many more times these are listed below: -
          Om00119: a complaint has already been registered for this service
          You will be contacted at [protected] for any further clarifications
          Complaint type *:
          Complaint sub type *:
          Customer id: [protected]
          First name: gopal
          Invoice number:
          Service id *: select
          Billing account number: [protected]
          Service type: landline
          Last name: banerjee
          Summary:
          Description:

          [protected] [protected] landline gopal banerjee technical bb completely out of order closed 03 / 03 / 2015 12:19:14
          [protected] [protected] landline gopal banerjee technical bb adsl modem link failure closed 17 / 01 / 2015 10:45:00
          [protected] [protected] landline gopal banerjee billing bb usage charges open 16 / 03 / 2015 00:05:07 consider my pay bill of feb. 2015
          [protected] [protected] landline gopal banerjee technical bb completely out of order closed 07 / 10 / 2014 19:25:56
          [protected] [protected] landline gopal banerjee technical bb adsl modem link failure closed 24 / 02 / 2015 19:15:27 no, link stay
          [protected] [protected] landline gopal banerjee technical bb lan disabled closed 14 / 04 / 2015 22:52:34

          Sir we request you that we cant pay this bills and kindly you take action "for disconnect my line from bsnl".
          Thanking you
          Gopal banerjee
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            A
            adarshbal
            from Phagwara, Punjab
            Aug 26, 2015
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            Address: Dehradun, Uttarakhand

            I am a 77 years old retired Indian Air Force Officer. The account No.of my landline telephone connection is [protected] for which I received a bill of Rs.1544/= for the month of May 2015. I held a plan of BBG Home 345 Combo upto 15.05.15 for which I have been charged Rs.166.94 and BBG CNT Combo-630 from 16.05.15 till 31.05.15 for which the charges are 325.16. I made very few telephone calls during day time as most of the calls were made after 9pm as there is no charge for calls after 9pm. As such it is not understood as to how the bill amount has become Rs.1544/= since my bills have generally been of half the amount every month though there were no free calls earlier and as such almost all the calls were made during daytime. Hence it is requested that the bill for the month May 2015 be scrutinised and corrected. It is also requested that the excess amount charged may please be reflected as refund in my next telephone bill. An early action is solicited. Since then I have been getting monthly bills of Rs.650/= approximately every month. The bill for July 2015 was Rs.654/=. No action has been taken till date.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Despite my making the complaint regarding wrong amount of bill for month of May 2015 by BSNL on 26.8.15, no action has been taken till date as it is evident from the bill for the month of August 2015 which I received a few days back; as no refund has been made in the bill of August 2015.

            An early corrective action is solicited.
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              R
              Ra Lohani
              from Bengaluru, Karnataka
              Aug 26, 2015
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              Address: Dakshina Kannada, Karnataka

              Sir/Mam, I tried to recharge for Rs 110 for my BSNL number [protected] through SBI internet banking on 26/08/2015 around 01.30pm. My number was not recharged. the transcation ID was TXT[protected]. Message displayed was that my card is blocked and "Please contact us at [protected]@billdesk. com for any queries". Therefore, please solve this problem. Contact : [protected] Email: ra.[protected]@gmail.com
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                pank1234
                from Bhandara, Maharashtra
                Aug 26, 2015
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                Resolved

                Regarding refund amount

                Address: Bhandara, Maharashtra

                Dear sir
                I my self Pankaj Shriram Meshram submitted application to account section of GMT office Bhandara (maharashtra) for issue my cheque with correct name i.e pankaj shriram meshram actually while issuing cheque with my name there was mistake committed by bsnl account section in fathers name they wrote ram in place of shriram
                so i kindly request to you to resolve it as early as possible....
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                M
                Mayankjodhpur
                Aug 26, 2015
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                Address: Jodhpur, Rajasthan

                I submitted all documents and forms for new connections of bsnl landline and broadband both on dated -12/8/15.
                Till iam still not get any connection..,
                I go offices staff take lightly by saying laga denge and all I called so many times bsnl offices for enquiry but they also only giving excuses that dkhta hu nd all..
                Sir iam from Jodhpur Rajasthan.
                I want connection at my residence 9/346chopasani housing board .and i commucate several times at Kamla nehru nagar bsnl office but no satisfactory respond they give. Plz sir resolve my problem .
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  Murad Mulani
                  from Jaito, Punjab
                  Aug 25, 2015
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                  22 aug i was called take information to recharge for std pack but customers care says new offer recharge 212 and 600 std mint but retailer recharge after watching no std mint only local mint..then i was caling customers care 2 days not well information they says your commplent not register and not refund
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                    Rajatkishore
                    from Morjim, Goa
                    Aug 25, 2015
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                    Address: South Goa, Goa

                    Myself Rajat kishore (Contact number-[protected]), is using BSNL broadband on number[protected], for last 5 days, speed is not more than 30-50kbps, however I am using Monthly data plan of 1495rps, which has 30GB data on 4MBPS and over that 512KBPS, Got this plan activated 3 days ago and still was not able to enjoy promised speed and data. I have registered complaint on BSNL customer care on 24 August with complaint number [protected], which has not yet been resolved but received a message from BSNL saying that it has been resolved( find attached) Today I carried out speed test 3-4 times to find out the max data speed is 50kbps(find attached) Therefore it seems that BSNL is charging full money for null services. I request you to address my complaint ASAP.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      Gulkainz
                      Aug 25, 2015
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                      Address: Chandel, Manipur

                      Broadband line wire had been stolen and the missing wire is not fix for the last 2 month beside continuous complaint by customer. We are paying internet fee amt Rs 850 for the service we dont use. We had been paying for two month already. The operator has not done anything to resolve the problem.this forum is the last option we have. Please do something
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        Ansh0001
                        from Dharmsala, Himachal Pradesh
                        Aug 24, 2015
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                        My bsnl Landline Broadband connection under number[protected] having these subscriptions...HUNGAMA MUSIC ON DEMAND, HUNGAMA MOVIES-HUMOV, HUNGAMA GAMES ON DEMAND.from..You are requested to deactivate all subscription on my number and Activate dnd onmy number i dont want your useless subscription that you people activate automatically from your side...
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Pavan vs
                          from Hosur, Tamil Nadu
                          Aug 24, 2015
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                          Address: Krishnagiri, Tamil Nadu

                          This is to inform you that in T.V.S.Nagar, Hosur, Tamil Nadu there is an 3G connectivity error suddenly I will get disconnected to internet or I have to switch off and turn on my phone for connecting to internet I am using an postpaid SIM and my plans are fine for the connectivity please check the area connection and give me positivite result as soon as possible
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            balasore
                            from Mumbai, Maharashtra
                            Aug 24, 2015
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                            Address: Sambalpur, Odisha

                            I Sri Aurobindo Kumar Pradhan consumer of BSNL mobile post paid no [protected] and my account no is[protected].During the period may 2015 to aug 2015 i am facing excess billing .So i request for outgoing calls & Sms details for last 3 months i.e june15 to august 2015.
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                              Laxmikant Vishwakarma
                              from Bengaluru, Karnataka
                              Aug 24, 2015
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                              Address: Bangalore, Karnataka

                              On 16th July 2015, I have given written request to disconnect my Broadband connection which I took from BSNL.
                              They told me to settle the remaining amount of 3360/-. I repaid the said amount immediately to Bangalore Jayanagar office. When I asked for counter slip, they said, not needed sir. It will be disconnected. Don’t worry.

                              Now see, past Friday (August 24, 2015) I got a bill amount of 1933/- on top of payment which I did of 3360/-.

                              I don’t understand how this bill has come up. I called the call center they said, “Sir your phone connection was disconnected not the Broadband”.

                              I don’t want any service from BSNL. I have come to this statement after 1year of suffering of hostile service.

                              Please if you want to help me, just disconnect the service and revoke the bill amount.


                              Thank you,
                              Laxmikant
                              Account No: [protected][protected]/gtg25781103_scdird)
                              94/95, South Avenue Gottigere, Off Bannerghatta Road,
                              Bangalore 560083
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                adarshbal
                                from Phagwara, Punjab
                                Aug 24, 2015
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                                Broadband poor serviceability

                                Address: Dehradun, Uttarakhand

                                I have a broadband connnection with landline No.[protected] as a Combo. Quite often I find that my internet does not get connnected as and when I need it. When the unserviceability continues for over 24 hours I generally make a complaint for it's rectification. Every time I am given a complaint No.and also receive an SMS stating that the complaint on your phone has been assigned to BSNL Staff Shri.KESHWANAND, mobile No.[protected]. When I...
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                                bittu seniarey
                                from Garhshankar, Punjab
                                Aug 24, 2015
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                                Kindle stop hungama service phone no.[protected] as soon as name jeevan kumar vpo musapr teh nawanshar e-mail [protected]@gmail.com
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Amritya Amal krishna Das
                                  from Gurgaon, Haryana
                                  Aug 24, 2015
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                                  Address: Firozabad, Uttar Pradesh

                                  Hi, My No. is [protected] Its been a 1 week my sim not activated, Custmre care says its will start with in 24 hour. it is more than 24 hour. My varifacition and all details has verified. Infact i've tried to make recharge of Rs10/- .Plz help.
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                                    Manzar Ibrahim
                                    from Irinjalakuda, Kerala
                                    Aug 23, 2015
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                                    Address: Hyderabad, Andhra Pradesh

                                    I was Recharged my BSNL mobile [protected] for Rs.220/- on 22/8/2015 with transaction No.TXT[protected] and the amount also deducted from my account, but my mobile was not recharged with Rs.220/- Hence i request you to take action regarding this transaction. Thanking you Manzar Ibrahim [protected]
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