Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Myself Rajat kishore (Contact number-[protected]), is using BSNL broadband on number[protected], for last 5 days, speed is not more than 30-50kbps, however I am using Monthly data plan of 1495rps, which has 30GB data on 4MBPS and over that 512KBPS, Got this plan activated 3 days ago and still was not able to enjoy promised speed and data. I have registered complaint on BSNL customer care on 24 August with complaint number [protected], which has not yet been resolved but received a message from BSNL saying that it has been resolved( find attached) Today I carried out speed test 3-4 times to find out the max data speed is 50kbps(find attached) Therefore it seems that BSNL is charging full money for null services. I request you to address my complaint ASAP.

Broadband line wire had been stolen and the missing wire is not fix for the last 2 month beside continuous complaint by customer. We are paying internet fee amt Rs 850 for the service we dont use. We had been paying for two month already. The operator has not done anything to resolve the problem.this forum is the last option we have. Please do something

My bsnl Landline Broadband connection under number[protected] having these subscriptions...HUNGAMA MUSIC ON DEMAND, HUNGAMA MOVIES-HUMOV, HUNGAMA GAMES ON DEMAND.from..You are requested to deactivate all subscription on my number and Activate dnd onmy number i dont want your useless subscription that you people activate automatically from your side...

This is to inform you that in T.V.S.Nagar, Hosur, Tamil Nadu there is an 3G connectivity error suddenly I will get disconnected to internet or I have to switch off and turn on my phone for connecting to internet I am using an postpaid SIM and my plans are fine for the connectivity please check the area connection and give me positivite result as soon as possible

I Sri Aurobindo Kumar Pradhan consumer of BSNL mobile post paid no [protected] and my account no is[protected].During the period may 2015 to aug 2015 i am facing excess billing .So i request for outgoing calls & Sms details for last 3 months i.e june15 to august 2015.

On 16th July 2015, I have given written request to disconnect my Broadband connection which I took from BSNL.
They told me to settle the remaining amount of 3360/-. I repaid the said amount immediately to Bangalore Jayanagar office. When I asked for counter slip, they said, not needed sir. It will be disconnected. Don’t worry.

Now see, past Friday (August 24, 2015) I got a bill amount of 1933/- on top of payment which I did of 3360/-.

I don’t understand how this bill has come up. I called the call center they said, “Sir your phone connection was disconnected not the Broadband”.

I don’t want any service from BSNL. I have come to this statement after 1year of suffering of hostile service.

Please if you want to help me, just disconnect the service and revoke the bill amount.


Thank you,
Laxmikant
Account No: [protected][protected]/gtg25781103_scdird)
94/95, South Avenue Gottigere, Off Bannerghatta Road,
Bangalore 560083

I have a broadband connnection with landline No.[protected] as a Combo. Quite often I find that my internet does not get connnected as and when I need it. When the unserviceability continues for over 24 hours I generally make a complaint for it's rectification. Every time I am given a complaint No.and also receive an SMS stating that the complaint on your phone has been assigned to BSNL Staff Shri.KESHWANAND, mobile No.[protected]. When I...

Kindle stop hungama service phone no.[protected] as soon as name jeevan kumar vpo musapr teh nawanshar e-mail [protected]@gmail.com

Hi, My No. is [protected] Its been a 1 week my sim not activated, Custmre care says its will start with in 24 hour. it is more than 24 hour. My varifacition and all details has verified. Infact i've tried to make recharge of Rs10/- .Plz help.

I was Recharged my BSNL mobile [protected] for Rs.220/- on 22/8/2015 with transaction No.TXT[protected] and the amount also deducted from my account, but my mobile was not recharged with Rs.220/- Hence i request you to take action regarding this transaction. Thanking you Manzar Ibrahim [protected]

BSNL Broadband - No Service and regular bills

To
BSNL
Ghaziabad

Sub: Complaint on Bills.

Sir/Madam

This is in reference to our number broadband number[protected], please note that we have been a facing a problem for last 3-4 Months.

Because on the construction of the pipe line Sihani Road, Ghaziabad, Our Internet line was disconnected and phone dead since last 3-4 months ago. We have lodged a complaint also long back on the same, but it was told that on complaint all charges applied on bill would be waived off.

Also, we are getting the bills regularly without any services and no visit from the BSNL personnel has been made so far.

I would request if you waived off all the charges on the bill or continue the connection. We are not going to pay for the services we have not availed because of no connection for last 3-4 months.

Please treat this matter as urgent and continue the connection asap.

Regards

Sachin Tyagi
H.N. 212/A6
Mariyam Nagar 100 Foota Nandgram Road
Ghaziabad
Mobile : [protected]

BSNL Broadband - No Service and regular bills

Letter to Sr. Account Officer

To
The Branch Manager,
BSNL Broadband Department,
Ghaziabad

Sub : Complaint on Bills.

Sir/Madam

This is in reference to our number broadband number[protected], please note that we have been a facing a problem for last 3-4 Months.

Because on the construction of the pipe line Sihani Road, Ghaziabad, Our Internet line was disconnected and phone dead since last 3-4 months ago. We have lodged a complaint also long back on the same, but it was told that on complaint all charges applied on bill would be waived off.

Also, we are getting the bills regularly without any services and no visit from the BSNL personnel has been made so far.

I would request if you waived off all the charges on the bill or continue the connection. We are not going to pay for the services we have not availed because of no connection for last 3-4 months.

Please treat this matter as urgent and close the connection asap.

Regards

Sachin Tyagi
H.N. 212/A6
Mariyam Nagar 100 Foota Nandgram Road
Ghaziabad
Mobile : [protected]

I got one call from ([protected]) saying BSNL customer care within seconds after posting Bsnl reharge complaint(see attachment), asking about my card details( card number, cvc ). i given the number and finaly he asked the OTP. I didnt give to him. I dont know why he need the OTP. When i asked about this he is telling that for verification. I dont think it is a genuine call So i dropped it. After that i checked the number location saying it is from Delhi and the operater is Aircel.And i saw many complaints about this number and many people saying they have lost thier money. Dear friends beware about the fake calls.Kindly notify these type of calls.

I'm Priya.V. I make use of BSNL broadband connection to get connected to wi-fi and internet connection. without our knowledge hungama services for my landline number has been activated.. and extra charges are made every month. de-activate the hungama servise as early as possible. my landline number is[protected]

Sir I recharged amount of Rs 200 /- to my mobile no [protected](BSNL KERALA) on 26 jun 2015 it was not recharged to mobile and payment was deducted from my SBI bank account.bSNL TXN NO: TXL[protected] and TXL[protected] showing unsuccessful but money deducted from the account.

We have a broad band connection on[protected]. Despite repeated complaint over phone with the officer i/c of Alleppey BSNL and prolonged time elapsed, there is no improvement in the network. We are not getting the BSNL offered speed thereby our work is pending for more than one month. Thus resulted bad impact on our business. It is therefore requested that the BSNL be advised to improve the customer service and refund the loos occurred by our company

I take BSNL land line and broadband (Koraput, Odisha circle, Phone[protected] on June 2015. But, I am getting problem with broadband and land line from that time. I am now very much annoyed by this BSNL broadband service. Finally, planned to lodge some complains here. 1. BSNL employees does not cooperative towards customers. 2. They do not have much idea about Broadband plans. (At the time of plan purchase he told me that “you can make calls all over India for free between 9:00PM to 7:00AM”, but after I saw the bill over net and asked to the customer care, they told me that the free call is not available on your number due to Govt service holder.) 3. They have not (hard copies) listed properly, broadband plans on their notice board. 4. Phone bills increases day-to-day without any reason. 5. There are always disturbances in the BSNL phone. 6. The broadband works for one hour and then again goes off, then works for 1-2 hour and again goes off. Daily I call the exchange many times to ask about my problem. But there is no satisfactory reply. 7. Whenever I tried to contact with the JTO, he frequently not present in the office.

Through my SBI ATM card i made online recharge for my BSNL mobile through bill desk but no recharge is done, from my account Rs220 is deducted (Thank you for using your SBI Debit Card 622XX3107 for a purchase worth Rs220 on POS [protected] at Billdesk.com txn#[protected].) Kindly make arrangements to refund the amount at the earliest

I installed a BSNL landline[protected] in Jun 2015. In the last 50 days, the telephone has not been serviceable for 20 days. Frequent disconnections have become a problem. BSNL personnel always say that it is due to the lenght of the cable which runs 5-6 km from the nearest exchange. No permanent solution is being provided.

Dear sir, My tel. No.[protected]. After many request and compalaits to ur customer care regarding poor service of broadband connection to my place and I am taking another company service. I request u to cancel the broadband connection and inform me about the same. Regards, Manisha [protected]