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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 332

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D
Deepika Singhal
from Mumbai, Maharashtra
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Refund awaited for a closed connection

Address:Meerut, Uttar Pradesh

i have closed my BSNL connection number[protected], it was inactivated on 25/9/2014. Refund of 1001 was supposed to be made by 10/06/2015. But refund has not been initiated yet. Its been more than a year and refund has not been made yet. please initiate it asap. regards, Satish Kumar...
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H
hariprasad3809
from Khamharia, Chhattisgarh
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Postpaid connection deposit refund

Address:Chennai, Tamil Nadu

Sir,
This is hariprasad.g staying in chennai having bsnl post paid connection no [protected]. Sir 6 months back i have closed my post paid connection and changed to prepaid number([protected]) by clearing bill amount. But i did not get my refund. please arrange my refund from bsnl.

Thanks&Regards
hariprasad.g
[protected], [protected]...
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S
Sony George
from Kollam, Kerala
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Wrong deduction of amount from credit card

Address:Ernakulam, Kerala

Dear Sir, Please find the trailing mail regarding the deduction of amount of Rs 252/- on 14.07.15 while attempting for BSNL Prepaid recharging online through HDFC Credit Card [protected]. But the transaction was not successful and the message was received through SMS. But instead of reversing the amount, the Bank again deducted the amount on 16.07.15.At present when I ask the bank for refund of the amount deducted twice, they...
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M
mohd azmath
from Hyderabad, Telangana
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Wrong recharge for mobile

Address:Hyderabad, Andhra Pradesh

My name is mohd hafeez and having mobile no [protected] and yesterday I recharged Rs 220 by way of easy recharge at shop named as AHMED MOBILES( baradari), but i mentioned wrongly my number as [protected] instead of [protected], Hence I request to re credit my prepaid recharge amount to my cell no....
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V
viniljose
from Gurgaon, Haryana
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Payment not recevied

Address:Pune, Maharashtra

with respect, i would like to inform to the concerned authorities, on july 15 2015 i tried to recharge my phone via bsnl online portal.i comlpleted the procedure and the transaction was complete, also the bsnl debited Rs.500 from my bank account but did'nt get my phone recharged.on the same day i got my complaint register with bsnl, i even initiated and talked to many authorities and customer care executives.they gave me assurance of...
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U
Udipi Seshu
from Delhi, Delhi
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Change of address

Address:Chittoor, Andhra Pradesh

I am Dr.U.V.Seshu Kumar BSNL Account No.[protected] using bsnl postpaid network .I have shifted my house. My post postpaid bsnl number is[protected]. So Please change billing address form old flat to my new flat.
Old address - N.No.18-3-59E, Chinmaya Marg, Shanthi Nagar, Khadhi Colony, Tirupati
my new address
6-15-84A, AP Housing Board Colony, Near NGO's Colony Park, Tirupati.
Thank you with regards...
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B
bkpl
from Bengaluru, Karnataka
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Worst service from bsnl

Address:Bangalore, Karnataka

The bsnl telephone no.[protected] is out of order since one month. the complaint no. is[protected]. The phone is with broadband internet connection We have been contacting bsnl yelahanka ever since the phone went out of order but till today they are not able to solve the problem. Everytime they tell the same reason the road is dug and we have to get 300 meters cable and we are on the job since 03/06/2015. The cable incharge Mr.Harish...
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Dr. Balkishan Sharma
from Indore, Madhya Pradesh
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A serious error after making payment before due date till dated amount wasn't adjusted

Address:Ujjain, Madhya Pradesh

Respected Sir, My land line phone number is[protected] and Account no is [protected] I, deposited a sum of due amount of Rs. 907/- for the month of July-2015 at Rishi Nagar Post-office on[protected]. Till dated the amount wasn't adjusted in my account and there are various massages regarding disconnection of telephone. I want to draw your attention that your department is failure in providing better customer services as well as not...
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Address:Ajmer, Rajasthan

The bill have been paid on 16th july 2015 but still BSNL cut the broadband and phone lines on 28th july 2015(i guess)...The line was broken because of storm for 3 days...the complaint was booked on 27th july 2015(same day the line was broken) but they haven't come to fix it at all. Today after calling them for long hours and getting no response, i fixed the lines by myself but when i tried to call or start the modem for broadband connection,...
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U
Umesh R Giri
from Jalalpur, Gujarat
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Damand Of un reasonable advance

Address:Vadodara, Gujarat

Dear sir, This is the complaint regarding mob no.[protected], Which is in my name, Umesh R Giri. i have paid ₹2500/_against the due amout which was around ₹ 2700/- on 28/07/'15 by Cheque of Canata bank and as usual where bsnl where used to start my services on sumission of cheque, Mr.Shankarlal o[censored]r a/c in baroda says he needs ₹ 2700/- in advance in order to start my services. I bave credit limit of 2500/- which they deny...
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S
surinder press
from Bathinda, Punjab
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Problem in broadband and landline connection

Address:Sangrur, Punjab

R/Sir
my name is surinder pal and i have a authorized premium collection centre from LIC.(LIC MINI OFFICE) my landline number is [protected] i have been facing problem in my broadband connection from last two months. i have informed BSNL exchange executives about my problem but they did not solved at all instead they started ignoring my calls i want you to take a strict action against these employees
yours sincerely
surinder...
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A
AnkyGupta
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Unheard complaints

The company claims to resolve issues in 24-48 hours. but my phone is dead since 4 days and also the broadband doesn't work. every time i call to complain they tell me to wait for a day or two and tell me my complaint has been forwarded. moreover when i ask them to let me speak to their supervisor they simply disconnect the call. the service offered by them is pathetic....
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A
anannyacool2008
from Delhi, Delhi
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Deactivation of Blackberry Services

Address:East Singhbhum, Jharkhand

My phone no is [protected]. I have been trying to get my BSNL Blackberry services deactivated from this number. But the customer care numbers are not working. No one is responding to the calls. I am completely fed up of this bsnl service. Please help....
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H
hanhi
from Kolkata, West Bengal
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3g

Address:Sivasagar, Assam

why someone lodge a complaint... for better result...????? no... According 2 Jorhat bsnl officials of Assam...Complaint means Pending Request... I had booked many more complaint... but...no response...no result..only pending request... provide 3G only 10-12 days in a month... and 3G speed bellow 200 kbps... and its near about 300 meter range of bsnl satellite station location... may b its bcoz...!!! Do...Or...Do Not...U can get...!!!...
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S
selvak23
from Kotamangalam, Kerala
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Unwanted sms service

Address:Chennai, Tamil Nadu

Sir, i am getting un wanted sms from the wap india choice.com and other bsnl centres. I am not to interested to sea this messages. So please stop this messages to my number. Here i am giving my mobail number. . [protected].
I informed many times to bsnl custamer care centre. There is no proper response from bsnl office.
Please accepect this complaint and make necessary steps as soon as earliest.

Thank you...
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M
mashood_mkd
from malappuram, Kerala
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Registration failed

Address:Malappuram, Kerala

My sim, the number [protected], is showing as sim registration failed. I am very unhappy with the bsnl services. I tried calling up at the costmer care no one is answering the call. I would like to know what is the problem? & want my sim to be activated as early as possible....
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K
Karthick157
from Chennai, Tamil Nadu
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Deposit Amount not Refunded

Address:Chennai, Tamil Nadu

Sir I have surrendered my BSNL landline no: 25591435 in january 2013 i have not yet received any deposit amount. When i call from customer care, he told "Your Deposit Amount is Rs.1850." Requesting you to refund my security deposit as soon as possible by present address: 514, Sivakami Amman Colony, 3rd Cross, 8th Street, Vyasarpadi, Chennai - 39. I did not get any receipt regarding disconnection of my telephone kindly do the need...
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Address:Howrah, West Bengal

One Postpaid Cellone no. is being used by me under Manik-jod plan since 2007. Phone No.[protected], A/C no.[protected]. At first no rental was charged. But, so far since 2010 a minimum rental had been introduced against the aforesaid plan, and from then I have been continuing to pay the double rental till date....
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D
dheeru111
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Regarding recharge not done

Address:Mahendragarh, Haryana

I have recharge of 222 on my bsnl no [protected] i have not recive any thing i complain on bsnl customer care. They resister the complaint and give massege
Dear customer, we have booked your complaint. The docket number for your complaint is - 2g23746897 now they close the complaint and dont give any massege or any balance or any service. I want my money...
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A
arulambigai
from Delhi, Delhi
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Not activated

Address:Vellore, Tamil Nadu

I received SIM CARD No: thro' BSNL Mela at Vellore on 17.07.2015 with an allotted No: [protected]. They assured that it may get activated on 20.07.2015.So far we have not get to activated despite our complaints to BSNL and dircet contact with BSNL Office at Vellore and thro' toll free etc., But our efforts went in vain. Now when we tried thro' this SIM they tone comes as contact Cell One. This is the condition, I request you to activate...
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