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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 332

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Radhika sanjeevkumar
from Chennai, Tamil Nadu
Aug 10, 2015
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Address: Chennai, Tamil Nadu

I am Radhika, i have activated BSNL hungama plan on june 18th 2015 to avoid the irritating calls from BSNL. I asked them several times about the addition of extra amount(if activated) and they said 'no'. I havent subscribed for anything in hungama and haven't opened that site even once. But i received extra amount in the july month bill as Rs.180 (one time charge) and august month bill Rs.450. What the hell is this? Why should i pay these extra amount unless i subscribe? I want an immediate reply and i need a honest solution. E-Mail id: radhika.[protected]@gmail.com Landline no:[protected] Hence i need an immediate deactivation of hungama plan
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    chapin Din
    from Pune, Maharashtra
    Aug 11, 2015
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    Address: New Delhi, Delhi

    I have lost my phone in the bus. i was sitting near window seat (ladies) .I might have dropped on the seat . bus 516 . bus no 9423- Delhi bus color red. date 10/08/15 PHONE MODEL MICROMAX A177 sim bsnl mp mobile no [protected] IMEI NO [protected] IMEI NO [protected] COLOR BLACK My mobile phone has been stolen.the sim had bought by my father Mr BACHAU RAM .so please block this sim immediately...
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Aug 11, 2015
    Updated by chapin Din
    I have lost my phone in the bus. i was sitting near window seat (ladies) .I might have dropped on the seat . bus 516 .
    bus no 9423- Delhi, bus color red. date 10/08/15
    PHONE MODEL MICROMAX A177, COLOR BLACK, sim -bsnl mp
    mobile no -[protected] IMEI NO [protected] IMEI NO [protected] . My mobile phone has been stolen.the sim had bought by my father .so please block this sim immediately...
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      Sikandar0045
      from Delhi, Delhi
      Aug 10, 2015
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      My BSNL paramilitary sim Rajasthan, Jhunjhunu se 08 Aug 2015 ko liya hu is ke saath me our ek sim bhi liya hu. Paramilitary- No. [protected] (Sim no.[protected] and No. [protected] (Sim no.[protected]. 9 Aug ko verification ke liya call kiya 1800 hrs Paramilitary sim ka verification hogaya magar abthak sim activate nahihuva
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        sagar.topagi
        from Bengaluru, Karnataka
        Aug 9, 2015
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        Address: Dharwad, Karnataka

        Devangpeth, Hubli . this area is facing serious problems with the well reputed government telecommunication firm BSNL . To start with there is no ftth facility for which i cannot blame them because they might have taken it as a recently extended area but in actuality there are many more extensions beyond this area to this date[protected], but even for a land line based broadband connection When i approached the local bsnl office last year they said " sir, there is line fault in the entire area and the lines are very old (rusted in their gist of context) so we are not able to provide you even with a landline", even some officer said " there are no more lone pairs to give connection to you ". Sincerely i don't know since which year the problem started .its not only me facing problem many of others who had connection way before have problems regarding clarity and speed and other stuff, even some disconnected the connections as well. they tell the same story given above to every other person who goes with a request from this area . Its like either they don't want to work or they are not powerful enough to take action . 2 months ago i had applied for a connection anyway thinking that by at least looking at new connection request they might consider taking a word to senior official, unfortunately i'm still without a connection . Being a citizen am i not worthy enough to request something this small from a govt., body, by considering all other brands in the similar industry who are looting money like anything from the customer i would like some/any one from bsnl to help me to resolve my issue if possible or else the story in quotes is readily available for copy and paste anyway.
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          Ajaick87
          from Ernakulam, Kerala
          Aug 9, 2015
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          Address: Ernakulam, Kerala

          Tower location: Thrikkakara Address: Kakkanad Ernakulam Kerala Pin: 682 021 This tower located in Thrikkakara, has low data speed due to an over usage of this tower's boosters. I contact customer care, and speak this problem, and he says that adding a additional booster to this tower to solve this problem. So please do something... Regards...
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            R
            remrem
            Aug 8, 2015
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            Address: Kolkata, West Bengal

            Dear sir, Please provide all incoming and outgoing text sms detail list of this mobile no.[protected] and [protected] for the month of july to till date 2015. Becoz i doubted my doughter. I[censored] please resolve my problem i will be thankful to u. ( resolve Reply to my email address plz)
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Dear Customer,

            Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile. You can also visit our website, www.ideacellular.com.

            Thanks & Regards,
            Customer Care, Idea Cellular
            Dear sir, idid not get solution. Plz send me as my request
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              S
              Steven andrade
              Aug 7, 2015
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              I had been complaining for the last 2months about my landline phone as there is nobody been bothered to fix it...I am paying my rent unnecessary which rental charges..however I fed up of complaining and going in office again and again as nobody cares as everyone says tomorrow. I would be kind i[censored] do repair my phone within few working days as I'll be much appreciated
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                Nishanth N U
                Aug 7, 2015
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                Address: Bangalore, Karnataka

                Dear sir/ madam I have recharged my Bsnl Karnataka no [protected] with rs 330/- on July 8th.. Bit recharge was unsuccessful and till now amount not has been refunded into my account. I contacted HDFC bank regarding that transaction N they told billdesj received the amount. So kindly solve this issue
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                  M
                  M.H.REDDY
                  from Pune, Maharashtra
                  Aug 7, 2015
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                  Address: Pune, Maharashtra

                  Cellone prepaid mobile no: [protected] (MH circle) I moved temporarily from MH circle to AP circle since[protected] and I am unable to either make calls or receive call since then.Standard message I am getting is "Not registered on AP Network.Since I am facing this problem from[protected] whenever I set out of MH circle.I lodged customer care complaint on[protected] with MH circle vide docket no:1G[protected] before moving from MH circle.However, non availability of roaming facility to prepaid mobile persists. Will some one move this gigantic white elephant called BSNL Cellone to attended to my problem as my earlier customer care attempts with bsnl never responded. M.H.Reddy, Ramareddy complex, oppo Ing vaisya bank, Ramachandrapuram, E.G.Dist.AP 533255 mob no:[protected].
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                    A
                    Abhi@123456
                    from Ahmedabad, Gujarat
                    Aug 6, 2015
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                    Address: Ahmedabad, Gujarat

                    My name is umakant adhav. My broadband landline no is[protected] . My broadband connection not working from last 13 days & i repetitively complaint on 1500 no &[protected] no more then 15 to 20 times but no body resolved my problem . & men who attend the call on[protected] no was told me it was not their fault. so i am very disappointed with the service from bsnl & get the decision to close the service if my problem not solved in 2 days.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      Abhishek Subedi
                      from Delhi, Delhi
                      Aug 6, 2015
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                      Address: East Khasi Hills, Meghalaya

                      DEAR SIR I have a bsnl GSM postpaid connection . my num [protected]. I need the duplicate bills of my past six months please send it as soon as possible . You can email me in abhishek.[protected]@gmail.com the duplicate bills
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                        psverma
                        from Delhi, Delhi
                        Aug 6, 2015
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                        Address: Patna, Bihar

                        Wymax ID No.BB10012554 not functioning since last 7 days. complaint done but no response. Pramod Shekhar Verma, B-101, Raja Ram Mohan Roy Complex, Rd. No.-11, Ashoknagar, Patna - 800020. Phone No.-[protected]/[protected] [protected]@gmail.com
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Abhishek.Nagar
                          from Ambahta, Uttar Pradesh
                          Aug 5, 2015
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                          Address: Meerut, Uttar Pradesh

                          Sir, I have a landline connection at my residence one year back. I have made so many complaints to the BSNL department in writing and also telephonic to SDO phones of the area but my phone is not working since a long. I am facing lot of problems day today.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Johny Paul
                            Aug 5, 2015
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                            [protected] not working for 3 months Date: 05.08.2015 Johny P.P. Punnassery house Thuravoor P.O. ANGAMALY, ERNAKULAM (Dist) To BSNL Complaints Ernakulam Sir, My telephone land line number[protected] of Thuravoor Exchange, Angamaly, Ernakulam District is not working for the last 3 months. I already gave complaint to Thuravoor BSNL office many times but till now the problem is not yet solved. We are just paying the the telephone charges without having any use to us. So I humbly request you to take necessary action to solve my problem. Thanking you Johny P.P.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              mthvan
                              from Pudukkottai, Tamil Nadu
                              Aug 4, 2015
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                              Dear Sir, I am having land line connection at my home past 16 years, but past few years there is no maintenance in our bsnl exchange, we try to asked and complain so many times they are saying no operator in the exchange. and also i have in my home bsnl broadband also, my modem always failure due to lighting sparks at our exchange don't have proper grounding. i already changed 4 new modems(1 wireless modem and 3 normal modem). also from our prambur exchange to my village (kilikkudi) there is no proper cable and number of joints and the joints also not clear. thanks, regards a.muthuveerappan [protected]
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                                rhlgpt29
                                from Jaipur, Rajasthan
                                Aug 4, 2015
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                                Address: Kanpur, Uttar Pradesh

                                I, rahul gupta filed a complaint in bsnl broadband customer care on date 23 / july / 2015 against broadband not working.
                                Complain no. [protected] was given to me.

                                But it has been 13 days from the complaint date. My problem has not been sorted out. I have contacted customer care center several times and they give same excuses like it will be resolved soon and nothing.

                                Please look into the matter. As it causing me a great difficulties and pain.

                                Applicant. Rahul gupta
                                Address. J - 2 / 9 vijay nagar, kanpur (U. P.)
                                Land - line.[protected]
                                Mo. [protected]
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Aug 11, 2015
                                Updated by rhlgpt29
                                my problem still ha been not resolved.

                                and when I apply for rebate in telephone bill in the local bsnl office (as per rule no broadband for more than 15 days); they refused me.
                                I am very disappointed by their unprofessional behaivour.
                                Feeling mentally exhausted, I just cannot go daily to the bsnl office with same complaint not getting solved.
                                I just think of one solution to my problem now that is to discontinue the my broadband service.

                                Complain no. [protected] was given to me.

                                Applicant. Rahul gupta
                                Address. J - 2 / 9 vijay nagar, kanpur (U. P.)
                                Land - line.[protected]
                                bsnl account no. [protected]
                                Mo. [protected]
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                                  GRV07
                                  from Ahmedabad, Gujarat
                                  Aug 4, 2015
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                                  Address: Yavatmal, Maharashtra

                                  I have been facing problems with my landline from last few months and I have even complained about it several times.But the local BSNL employees did not resolve the problems properly.They visit my place, check phone, do some work and go away saying we will get back to you soon but they didn't. My telephone is being dead from last few months and i m not able to reach out to the people and it is affecting my business. My customer ID is [protected] Customer Type: Individual Phone Number:[protected] Contact Number: [protected] or [protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    sdarshan
                                    from Chandigarh, Chandigarh
                                    Aug 2, 2015
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                                    Request for Do not distrub facility

                                    Address: Bathinda, Punjab

                                    sir, i am subscriber of BSNL mobile service and my mobile no.[protected]. I requested the service provider BSNL for activating do not disturb facility on 28th Feb. 2015 as i am getting unlimited message e.g. 1. sunny leaone se bhi Khubsurat ladkiye se baat kijiye bina apna number bataye jaldi phone uthao aur call karo[protected],[protected],[protected] Suniye i love you ji, veer var, Sardar ji jaise superhit punjabi gaane sirf apne mobile...
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                                    Singh Kamal
                                    from Hyderabad, Telangana
                                    Aug 2, 2015
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                                    Address: Farrukhabad, Uttar Pradesh

                                    My mobile no [protected] GPRS bill of this no of April 15 was Rs 6900.0 The billing was wrong I talk to local office but they not respond I also sent complaint for wrong billing to BSNL customer care but their is no response pl look & refund money of excess billing or adjust in my future billing
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                                      Deepika Singhal
                                      from Mumbai, Maharashtra
                                      Aug 1, 2015
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                                      Address: Meerut, Uttar Pradesh

                                      i have closed my BSNL connection number[protected], it was inactivated on 25/9/2014. Refund of 1001 was supposed to be made by 10/06/2015. But refund has not been initiated yet. Its been more than a year and refund has not been made yet. please initiate it asap. regards, Satish Kumar
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